253 Freelance Trainer jobs in India

Job Title:
Trainer
Job Description
The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.
**Essential Functions/Core Responsibilities**
+ Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations
+ Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment
+ Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities
+ Accountable for achieving individual training performance metrics
+ Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)
+ Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations
+ Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients
+ May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids
+ Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation
+ Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis
+ Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures
**Candidate Profile**
+ Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred
+ Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)
+ Strong communication skills, both written and verbal
+ Proficient in Microsoft Office
+ Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable
+ Self-starter, sense of urgency, and works well under pressure
+ Strong attention to detail
+ Sense of professionalism and ability to develop good relationships
**Career Framework Role**
Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills
Analyzes possible solutions using standard procedures and principles
Builds knowledge of the organization, processes and customers Solves a range of straightforward problems
Receives a moderate level of guidance and direction
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
IND Kolkata - DLF IT, Tower A, 10th Flr
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Trainer
Req ID: 79314
Location:
Verna, Goa, India
In our ' **always on** ' world, we believe it's essential to have a genuine connection with the work you do.
**How You'll Help Us Connect the World:**
+ Keep the system running effectively to meet department goal. Maintain related training records and certifications.
+ Be responsible for new employee orientation training and help them finish related onboarding procedure.
+ Providing effective training plan to keep operators more and more skilled. Meet skill matrix complete ratio requirement. Reduce workmanship defects to improve PPM.
+ Providing cross training schedule of different family products, quickly respond to modified training plan according product conversion. Organizing office staff internal training and collect feedback to continuously improve internal customer satisfaction
+ Working with HR training specialist arrange staff outside training and organize team building activity. Accountable for the skill, Drawing, WI training from NPI phase to mass production, Meet the requirement timely according to training schedule.
+ Comply training expenses to training budget ratio. Ensure Internal Customer Satisfaction Level for internal training and team building activity. Reduce workmanship defect to improve product quality level, Reduce external PPM.
+ Reduce workmanship defect to improve internal PPM. Increase operator's skill to make Improve production efficiency.
**Required Qualifications for Consideration:**
+ Diploma/Bachelors in Engineering with preferably 2+ years of related experience.
+ Candidate must have high level of skill and knowledge in manufacturing/production operations with demonstrated ability to function in a leadership role.
**You Will Excite Us If You Have:**
+ Very good interpersonal and communication skills.
+ Willingness to work in shifts
+ Software skills - MS office with macros & VBA preferred, Power BI
**Why CommScope:**
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next.come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at You can also learn more about CommScope's accommodation process and EEO policy at more about how we're on a quest to connect the future and build what's next.**
**Job Segment:** Telecommunications, Telecom, Network, Engineer, Technology, Engineering

Quick Heal Technologies Ltd . is India’s most trusted name in cybersecurity innovation. With a legacy of over 30 years, we’ve grown from a garage-born antivirus start-up to a globally respected, publicly listed cybersecurity product company with a market capitalization of INR 2,500 Cr and revenues approaching INR 400 Cr.

Quick Heal has transformed from protecting individual users under the Quick Heal brand to safeguarding businesses of every size with our enterprise-grade Seqrite portfolio. Our mission - Innovate. Simplify. Secure. drives everything, we do.

We are home to India’s largest indigenous malware and threat research lab, and the creators of industry - first innovations like AntiFraud.ai and SiA , a Gen-AI powered analyst assistant. Our product stack spans Endpoint Protection, XDR, Zero Trust, Threat Intelligence, Data Privacy, and beyond - built upon a robust Cybersecurity Mesh Architecture.

Quick Heal Academy (QHA) is a leading institute for cybersecurity education and training. We collaborate with universities and organizations to build skilled professionals and strengthen the global cybersecurity ecosystem.

Quick Heal drives impactful CSR initiatives through its foundation, focusing on education, employability, vocational training, and cybersecurity awareness—contributing to a safer, inclusive, and sustainable future.

Role: Trainer

Experience Range: 1 to 8 years

Employment Type: Contractual

Duration : 6 months

Job Overview:

As a Trainer, you will be instrumental in delivering impactful learning experiences. You'll be responsible for conducting engaging training sessions, contributing to content development, and providing valuable insights to help achieve training objectives. This role requires a proactive individual who can adapt their delivery to diverse audiences and collaborate effectively with colleagues.

Key Responsibilities:

• Training Content & Delivery: Assist in the design and development of training content, ensuring it aligns with curriculum objectives. Deliver training sessions effectively, maintaining high standards of content delivery.
• Training Session Delivery: Lead and deliver engaging training sessions based on established curriculum and objectives. Adapt your delivery style to meet the needs of various participants.
• Collaboration with Trainers: Work with other trainers to share best practices, provide feedback, and contribute to cohesive training delivery across different sessions.
• Domain-Specific Contributions: Offer insights and context from your domain expertise to training content, ensuring its relevance and applicability for participants.
• Interactive Teaching Methods: Utilize dynamic and interactive teaching methods to engage participants, promoting knowledge retention and application.
• Training Quality & Objectives: Contribute to the successful delivery of project training objectives while upholding quality standards for training content and execution.
• Participant Support & Feedback: Provide support to participants, addressing questions and offering guidance. Collect and analyze participant feedback to support continuous improvement efforts.

Required Qualifications:

• Experience Required: 1 to 8 years of proven experience as a trainer or educator.
• Bachelors degree in Education, Training, or a related field.
• Demonstrated ability to deliver engaging presentations and communicate effectively in public speaking settings.
• Solid understanding of the relevant domain (e.g., IT, business, healthcare, etc.) and the ability to explain complex concepts clearly.
• Ability to contribute to the design and delivery of structured training programs.
• Excellent communication and interpersonal skills, with an ability to connect with and motivate learners.
• Familiarity with adult learning methodologies and best practices.

Preferred Qualifications:

• Relevant certifications in training.
• Experience with e-learning platforms and training tools.
• Prior experience supporting or guiding junior trainers.
• Understanding of basic performance management and learning assessment strategies.

Skills and Competencies:

• Strong organizational skills.
• Ability to engage diverse learner groups and adapt training methods.
• Problem-solving skills to address challenges during training.
• Attention to detail and commitment to quality in training delivery.
• Excellent interpersonal skills for collaboration with internal teams and external participants.

At  FYERS  (Focus Your Energy and Reform Self), our mission is “To Empower New-age Traders & Investors with the Best-in-class Technology and Platforms” We are a bootstrapped company led by our founders who are extremely passionate about creating best in class value to our diverse customers, employees, and communities.FYERS is looking for dynamic individuals to join our team as Trainer at our headquarters. The ideal candidate should have a strong work ethic, attention to detail, and a commitment to customer success. The position requires adaptability and a willingness to contribute to various roles within the customer success organization. It's a demanding yet rewarding role filled with learning opportunities and fun as we strive to deliver the best services to our customers. Role and Responsibilities: Conduct product training for new hires in Stock Market Lines of Business.Provide regular coaching and feedback to customer success associates to enhance functional skills and leadership capabilities.Set and achieve goals for the training team aligned with departmental objectives.Collaborate with stakeholders to manage training delivery plans for various needs.Plan for future business requirements and communicate effectively across all stakeholder groups.Model effective verbal and written communication, contributing to project/program documentation and business reviews.Own and deliver performance metrics related to training and use root cause analysis for continuous improvement.Utilize instructional training methods for presentations and application of content, including feedback sessions.Design training curriculum based on inputs from Operations & Quality teams.Design and manage the Knowledge Management portal.Stay updated on product/process knowledge and bridge gaps in understanding.Take part in calibrations and work closely with Quality teams on action plans.Manage training throughput and performance, including creating, updating, and managing training content in the Learning Management System (LMS).Contribute to process improvement initiatives and ideation.Conduct weekly refresher sessions and create Learning Index Audit Reports.Drive on-the-job training (OJT) initiatives.Ensure compliance with risk management and applicable regulations. Preferred Qualifications: Ability to lead training programs for diverse teams such as Sales, KYC, Customer Onboarding, Engagement, Social Media, and Customer Experience.Bachelor's degree or higher in any stream.Leadership experience in coaching, training, and performance management.Experience in training, facilitation, and learning methodologies.Advanced skills in MS Office & SQL.Excellent verbal and written communication skills.Familiarity with virtual training labs is a plus.Minimum 1 year of experience in the training domain.Good understanding of various teaching methodologies and tools.Strong time-management and multitasking skills.Excellent presentation skills.Graduate with stock market/securities work experience is preferred.Good facilitation skills.Team player with proficiency in English and Hindi (preferred).Experience in preparing Training Needs Analysis (TNA) and Training Needs Identification (TNI).NISM certification would be an added advantage. Benefits: What we offer : An unbiased, inclusive work culture that thrives on collaboration and high performance. Opportunities to drive career development through professional development and path-breaking innovation.A competitive compensation package with a best-in-class 360 wellness program covering Mental, Financial and Physical Health.

Position Title: Corporate Trainer

Company Overview

Laverne Fintech is the Indian arm of La Verne Capital Pty Ltd, a well-established financial services company based in Australia. We specialize in providing financial planning, general insurance, home loans, and investment services to Australian clients. Our team supports backend and client-facing operations across a range of financial products.

Job Purpose:

To design and deliver effective training programs that enhance employee skills, improve job performance, and support the company’s goals by fostering a culture of continuous learning.

Key Responsibilities

• Conduct Training Sessions
• Deliver engaging and effective in-person or virtual training on company product knowledge, communication, time management, etc.
• Create, revise, and maintain training materials, manuals, SOPs, and e-learning modules tailored to company needs.
• Use real-life case studies and company examples for practical learning.
• Conduct post-training assessments to measure learning effectiveness.
• Collect participant feedback and prepare reports with insights and suggestions for improvement.
• Keep track of training records and employee development progress
• Coordinate with HR and department managers for scheduling and communication.

Qualifications and Skills

• 2 to 4 years of relevant experience in Training and Development department
• Basic understanding of insurance or financial products is a plus
• Strong communication and public speaking skills
• Good presentation and facilitation ability
• Time management and organizational skills

Saturday Work Schedule : 2nd and last Saturday will be working from 5:00 AM – 10:30 AM and rest all Saturday's will be off.

Compensation and Benefits

Salary Range: 25,000 per month (commensurate with experience)

Additional Benefits:

• Health Insurance
• Provident Fund (PF)
• Punctuality Bonus
• Petrol Allowance

Job Title:
Trainer II
Job Description
**Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.**
**Role and Key responsibilities:**
**Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations**
**Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment**
**Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities**
**Accountable for achieving individual training performance metrics**
**Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards**
**Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations**
**Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients**
**May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including: computer-based training, interactive classroom training and written job aids**
**Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis**
**Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures**
**Key skills and knowledge:**
**Bachelor's Degree in related field with two to four years of relevant experience preferred**
**Strong communication skills, both written and verbal**
**Proficient in Microsoft Office**
**Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables**
**Strong attention to detail**
**Sense of professionalism and ability to develop good relationships**
**Qualification** **:** **Accounts Graduate**
**Disclaimer:-**
**'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.**
Location:
IND Bangalore - Embassy Manyata Business Park 4th Floor Block F2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Sr. Trainer
Job Description
The Trainer is responsible for delivering client focused training to address the new hire, product update and recursive training requirement in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program, provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and Key Responsibilities:**
+ Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations
+ Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment
+ Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities
+ Accountable for achieving individual training performance metrics
+ Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards
+ Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations
+ Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients
+ May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive classroom training, and written job aids
+ Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation
+ Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis
+ Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures
**Key skills & knowledge:**
+ Basic computer navigation skills and PC Knowledge
+ Minimum requirement of B2 level certification in Portuguese
+ Effective oral and written communication skills
+ Dependable with proficient attention to detail
+ Ability to work as a team member, as well as independently
+ Willingness to work in a rotational shift environment
**Educational Qualification:** Graduate
**Disclaimer: -**
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Gurgaon - Bld 14 IT SEZ (GST)
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Trainer II
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and Key Responsibilities:**
- Deliver Customer service product training for a Leading Logistics Client
- 2+ Years of supporting Customer Service Client as a Process Trainer
- Must have blended skill set/Experience supporting Email/Chat & Voice Channels as Trainer
- Design training curriculum using inputs from Operations, Quality & Clients.
- Knowledge management for the process.
- Keep up to date with product / process knowledge.
- Accountability for 0 - 90 days batch performance.
- Attend TTT conducted by clients.
- Conduct PKT and process refreshers on the floor.
- Bridge gaps in product, process, language, comprehension, and cultural aspects of the LOB
- Represent Concentrix on client calls and internal/external calibrations.
- Work closely with OPS and Quality teams to design and execute action plans
- Responsible as per defined monthly/quarterly/yearly training scorecards and PLA
- Responsible to manage the training throughput and performance
- Create, manage and update the training content for respective LOB's on different tools
- Manage/create process SOP's and training refreshers
- Manage training MIS for new hire batches and other training related work
- Contribute to process improvement ideation and initiatives
- Responsible for all risk management and compliance activities as applicable to this role
**Key skills and knowledge:**
- Good facilitation skills
- Experience in handling Customer Service clients
- Should be a Team player.
- 5 days working and should be open for rotational offs.
- Good MS Office skills.
- Experience in preparing TNI & TNA
**Educational Qualification:**
- Graduate
**Disclaimer:-**
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.
Location:
IND Chennai - Fortune Towers
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Communication Trainer
Job Description
**Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.**
**Role &** **Key** **Responsibilities:**
**Monitor and evaluate calls/chat on language quality and communication skills.**
**Provide coaching & feedback in person basis the observations from call/chat monitoring and to assist Ops-TL in development of Agents**
**Prepare and develop individual Coaching Plans, providing resources and assistance.**
**Implement effective Coaching / Training methodologies to individual / group in** **a** **dynamic training environment i.e. Virtual & Classroom**
**Create clusters / quartiles based on the performance and improve bottom quartile movement on Comms Skills.**
**Participate in Calibration sessions along with Quality, Operations and Clients.**
**Proactively implement best practices and add value to the process.**
**Attending TTT (Train the Trainer) basis new Product update / Process change and build / amend content accordingly.**
**Conducting Comms Sessions on Soft Skills / Language / Customer Service etiquette for NH Agents as part of the NH Training Program**
**Creating & sharing Q-Tips around soft skills and WOW customer service statements**
**TNA / TNI: Coordinate with Quality / Ops Team to Design & Develop training programs basis the TNA / TNI for conducting refresher sessions.**
**Create and maintain Training Reports for different Stakeholders.**
**Key Skills and knowledge: -**
**1.** **Excellent oral and written English communication skills**
**2.** **Ability to monitor and coach advisors on Language Skills which include sentence construction, grammar, rate of speech. clarity of speech, pronunciations, Soft Skills, Call Etiquettes**
**3.** **Excellent facilitation and presentation skills**
**4.** **Willing to work in rotational shift.**
**5.** **People Management and Interpersonal Skills.**
**6.** **Good knowledge of computers and MS Office (Excel, Power point)**
**7.** **Analytical / Quantitative skills and Effective Time Management**
**8.** **Planning and Decision making**
**9.** **Ability to drive initiatives to closure.**
**10.** **Rich Experience in handling International Customer Service Process as comm trainer is a critical requirement.**
**11.** **2-3 years min experience as** **a** **'Comm /Soft skills trainer' supporting International Customer service clients.**
**· Qualification : Graduation**
**Disclaimer:-**
**'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.**
Location:
IND Chennai - Fortune Towers
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (