2,219 Freight Management jobs in India

• Coordinating and scheduling domestic and international shipments for various modes of transport (road, rail, air, sea).
• Selecting appropriate carriers and negotiating freight rates.
• Tracking shipments in real-time and providing updates to customers and internal teams.
• Resolving logistical challenges, such as delays, damage, or customs issues, promptly and efficiently.
• Managing shipping documentation, including bills of lading, customs declarations, and invoices.
• Maintaining accurate records of shipments, carrier performance, and delivery times within the company's logistics software.
• Communicating effectively with drivers, warehouse staff, and clients to ensure smooth operations.
• Optimizing routes and transportation plans to minimize costs and transit times.
• Ensuring compliance with all relevant transportation regulations and safety standards.
• Analyzing logistics data to identify areas for improvement and efficiency gains.

• Coordinate and manage the transportation of goods via various modes (road, rail, air, sea).
• Book freight with carriers and negotiate rates.
• Track shipments from origin to destination, providing updates to stakeholders.
• Prepare and process shipping documentation, including bills of lading and customs forms.
• Resolve delivery issues, such as delays, damages, or discrepancies.
• Maintain accurate records of shipments, inventory, and carrier performance.
• Communicate with customers, suppliers, and internal teams to ensure smooth logistics operations.
• Monitor freight costs and identify opportunities for cost savings.
• Ensure compliance with all relevant transportation regulations and company policies.
• Utilize logistics software and systems to manage and track shipments effectively.

• Coordinate and manage domestic and international shipments across various modes of transport (air, sea, road, rail).
• Book freight with carriers, negotiate rates, and manage carrier relationships.
• Track shipments in real-time and provide regular updates to clients and internal stakeholders.
• Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and commercial invoices.
• Ensure compliance with all international trade regulations, customs laws, and security requirements.
• Resolve logistical issues and challenges, such as delays, damages, or customs holds, in a timely and efficient manner.
• Manage communication with clients, carriers, customs brokers, and other parties involved in the supply chain.
• Maintain accurate records of shipments, costs, and delivery times.
• Identify opportunities for process improvements to enhance efficiency and reduce costs.
• Provide exceptional customer service and support to clients throughout the shipping process.

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 3 years of experience in logistics coordination, freight forwarding, or supply chain management.
• Proficiency in logistics software and tracking systems.
• Strong understanding of international shipping regulations, Incoterms, and customs procedures.
• Excellent communication, negotiation, and problem-solving skills.
• Detail-oriented with strong organizational and time management abilities.
• Ability to work independently in a remote setting and manage multiple priorities.
• Experience with specific trade lanes or types of freight is a plus.

• Overseeing all inbound and outbound international shipments, ensuring compliance with all relevant regulations and documentation requirements.
• Liaising with freight forwarders, shipping lines, airlines, and trucking companies to secure competitive rates and optimal transit times.
• Tracking shipments in real-time, providing timely updates to management and customers, and proactively addressing any delays or issues.
• Managing customs clearance processes, including documentation preparation and liaison with customs brokers.
• Developing and maintaining strong relationships with logistics partners and suppliers.
• Analyzing logistics data to identify opportunities for cost savings and efficiency improvements in transportation and warehousing.
• Implementing and improving logistics processes and procedures to enhance overall supply chain performance.
• Resolving logistical problems and customer service issues promptly and effectively.
• Utilizing logistics software and IT systems for shipment planning, tracking, and reporting.
• Ensuring accurate record-keeping and reporting of all logistics activities.
• Staying informed about changes in international trade laws, tariffs, and transportation regulations.

• Proven experience in logistics, supply chain management, or freight forwarding, preferably with international shipments.
• Proficiency in using logistics management software and standard office applications.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities simultaneously.
• Strong communication and negotiation skills, with the ability to build rapport with diverse stakeholders.
• Knowledge of international trade regulations, customs procedures, and Incoterms.
• Demonstrated ability to work independently and as part of a remote team.
• A Bachelor's degree in Supply Chain Management, Business Administration, or a related field is preferred.

Customer Service Executive – Freight Forwarding ONLY - Dubai Backoffice / Import Exports Experience.

Location: Goa, India (Willing to relocate)

Experience Required:

1 to 3 Years

Salary Package:

Up to ₹4.5 LPA (based on experience and interview performance)

Industry:

Logistics / Freight Forwarding / Import-Export

Job Summary:

We are looking for a proactive and customer-oriented Customer Service Executive with experience in freight forwarding and international logistics . The ideal candidate will handle customer interactions, coordinate shipments, and ensure smooth communication between internal teams and clients, especially for import and export operations .

Key Responsibilities:

• Serve as the primary point of contact for customers regarding import/export shipments.
• Handle customer queries related to freight forwarding, shipment tracking, documentation, and delivery timelines.
• Coordinate with operations, documentation, and accounts teams to ensure timely updates to clients.
• Liaise with shipping lines, airlines, customs brokers, and transporters.
• Monitor and follow up on shipments to ensure prompt and accurate delivery.
• Maintain and update customer records in CRM systems.
• Provide after-sales support and address customer complaints or issues.
• Ensure compliance with international trade regulations and company policies.
• Prepare and share timely reports with clients regarding shipment status.

Requirements:

• Bachelor’s degree in any discipline (preferred: Logistics, International Business, Commerce).
• 1 to 3 years of experience in customer service within the freight forwarding or logistics industry .
• Strong knowledge of import/export procedures, INCOTERMS, and documentation .
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficiency in MS Office (Word, Excel, Outlook); experience with CRM or logistics software is a plus.
• Team player with strong problem-solving abilities.

Preferred Candidate Profile:

• Candidates currently based in or willing to relocate to Goa .
• Experience working with international logistics , customs clearance , and freight documentation .
• Familiarity with sea and air freight operations.