9,037 Freshworks jobs in India

**Introduction**
At IBM, we are reimagining integration for the AI era. As enterprises evolve toward multi-cloud, event-driven, and AI-first architectures, our hybrid integration platforms must keep pace to enable seamless, secure, and scalable connectivity across modern and legacy systems. We are seeking a Senior Product Manager to lead the strategy, roadmap, and go-to-market execution for IBM's webMethods Hybrid Integration offerings, helping clients unlock the full potential of integration in the age of AI.
As a senior leader in IBM's Integration portfolio, you'll be shaping the future of next-generation integration. This is where connectivity, observability, and intelligence converge. You'll work with world-class engineers, lead global product initiatives, and make an impact in one of IBM's fastest-evolving domains.ager and Recruiter should collaborate to create the relevant verbiage.
**Your role and responsibilities**
Your Role and Responsibilities
As a Product Manager, you will own the lifecycle of key capabilities within the IBM webMethods Hybrid Integration portfolio, driving innovation that bridges traditional integration patterns (MFT, B2B, EDI, ESB) with modern APIs, events, and cloud-native connectivity. You will:
* Set Vision & Strategy: Define the product vision, competitive positioning, and strategic roadmap aligned to client needs and IBM's AI + Hybrid Cloud strategy.
* Prioritize & Plan: Collaborate with engineering, design, and offering management teams to translate customer needs into clear requirements, features, and user stories.
* Deliver Differentiation: Drive development and delivery of hybrid integration capabilities that span on-premises, SaaS, and cloud-native platforms (e.g., Cloud Pak, OpenShift).
* Customer & Market Advocacy: Serve as the voice of the customer by engaging regularly with clients, partners, and field teams. Prioritize product decisions based on data and validated market feedback.
* Cross-Functional Leadership: Partner with sales, marketing, support, and enablement teams to ensure successful launches, scalable adoption, and measurable outcomes.
* AI Integration: Explore opportunities to infuse AI into integration tooling for self-optimizing flows, intent-based orchestration, and anomaly detection.
Evangelize: Represent IBM at industry events, analyst briefings, and customer roundtables to position IBM as a thought leader in the hybrid integration market.
**Required technical and professional expertise**
Required Professional and Technical Expertise
*
7-10+ years in product management, preferably in enterprise software, middleware, or integration platforms.
*
Deep understanding of integration technologies including iPaaS, APIs, MFT, EDI, B2B gateways, and event-driven architectures.
*
Experience working with cloud-native technologies (e.g., Kubernetes, containers, OpenShift).
*
Proven ability to define product strategy, manage tradeoffs, and deliver complex technical products.
*
Strong analytical mindset and ability to derive insights from product usage, market trends, and competitive intelligence.
*
Track record of influencing cross-functional teams without direct authority.
*
Exceptional communication and stakeholder management skills.
**Preferred technical and professional experience**
Preferred Professional and Technical Expertise
* Prior experience with webMethods, IBM App Connect, Cloud Pak for Integration, MuleSoft, Boomi, or Azure Integration Services.
* Familiarity with AI/ML and how it can be applied to integration observability, automation, or design-time intelligence.
* MBA or equivalent experience in technology strategy or product leadership.
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
We are looking for a skilled and driven Data Analyst & Project Manager to join the Product Management team for Middleware, with a focus on Product Analytics & Business/Sales Analytics. This role is critical in driving execution excellence by providing data-driven insights that support product decisions, improve business performance, and enable high-quality dashboards and executive-level reporting. You will partner closely with PMs, Finance, Engineering, and Strategy to build data pipelines, create dashboards, and generate insights that influence key business actions. Your ability to blend analytical depth with storytelling and narrative building will be key to success.
**Your role and responsibilities**
* Deliver analytics that support Product Management strategy, Business/Sales Metric analysis including pipeline analysis, renewal performance, ACV metrics, and product usage insights.
* Design and maintain dashboards (e.g., in Power BI, Cognos) that offer real-time visibility into business metrics and KPIs.
* Support planning cadences (Monthly/quarterly/half-yearly) and product/portfolio reviews with relevant performance data and insights.
* Collaborate with PMs and business leaders to translate data into actionable insights and compelling narratives for executive reporting.
* Assist in metric tracking and build consistent reporting systems across product teams.
* Identify data quality issues and partner with data owners (e.g., EPM, Finance) to ensure accuracy, consistency, and relevance. Impact & Success Metrics:
* Timely delivery of dashboards and insights for business stakeholders.
* Accurate tracking of Pipeline, Revenue/ACV & renewal performance.
* Strategic insights influencing product decisions and GTM execution.
* Increased visibility and trust in analytics across Product and Sales teams.iage.
**Required technical and professional expertise**
* 8+ years of experience in a data analyst or business analyst role, preferably in a product or sales operations environment with Project management skills
* Strong hands-on experience with BI tools (Power BI, Cognos).
* Proficient in SQL and data manipulation; strong expertise in Excel. Experience in Python is a plus.
* Proven ability to distill complex data into clear insights and present them effectively to non-technical stakeholders.
* Experience working with cross-functional teams (PM, Finance, Engineering, Strategy).
* Understanding of SaaS metrics, product usage analytics, and sales pipeline/renewals tracking is highly desirable.
* Excellent written and verbal communication skills with a strong ability to craft business narratives from data.
* MBA in Operations Management/Business Analytics is preferred
**Preferred technical and professional experience**
* Experience working in enterprise software and middleware technology domains.
* Familiarity with tools such as Aha!, Jira, Salesforce
* Strong project management skills and ability to work in fast-paced, dynamic environments.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Job Overview**
As a Product Manager, you will own the end-to-end product lifecycle for a key product in our portfolio. You will collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative solutions that meet the needs of enterprise clients. Your ability to align product vision with business goals and customer needs will play a critical role in the company's success.
**About Us**
When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
**Responsibilities**
+ Builds on associate PM while growing scope
+ Develop features based on customer feedback; advocate for customer needs throughout the SDLC.
+ Understands vision, direction and priority of the product roadmap and backlog.
+ Defines the Product Backlog for the assigned scope and present business justification for prioritization of backlog items.
+ Collaborate with engineering and design teams to define requirements, user stories, and acceptance criteria, clearly articulating business objectives and VoC.
+ Manage the product development lifecycle, ensuring timely delivery and high quality outcomes.
+ Communicate risk early and often; work closely with leadership to remove obstacles.Manage dependencies
+ Acts as an advocate for the Talent Acquisition market and internal stakeholders as it relates to product issues, market opportunities and portfolio initiatives
+ Defines customer beta and early access programs.
+ works with release management on a release plan
+ Works directly with GTM organization to ensure organizational readiness and seamless launch of products.
+ Clearly articulates success metrics
+ Ensures downstream artifacts are current
+ Owns data hygiene standards in defined systems of record.
+ Contributes to customer enablement sessions (AMA, webinars, live sessions, etc)
**Qualifications**
+ Ability to set and manage priorities judiciously
+ Demonstrated ability to work independently and as part of a team
+ Creative problem solving, business judgment and financial acumen are required
+ Relationship building skills and the ability to plan and influence across all departments in the organization.
**Preferred**
+ Bachelor's degree
+ Experience in a start-up or an enterprise
+ Platform Experience (Privacy OR Consent Management)
**EEO Statement**
iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.
We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at
**Compensation and Benefits**
Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Marketing
**Job Sub** **Function:**
Product Management
**Job Category:**
Professional
**All Job Posting Locations:**
Mumbai, India
**Job Description:**
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.
At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale and experience to reimagine the way healthcare can be delivered and help people live longer, healthier lives.
In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, Orthopedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions.
As pioneers in medical devices, we continually focus on elevating the standard of care-working to expand patient access, improve outcomes, reduce health system costs and drive value. We create people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly.
**Job Description:**
Johnson & Johnson Medical Devices is recruiting for **Product Manager** role in Joints, located in **Mumbai**
**Role Overview:**
Responsible for Strategizing Marketing Plans within timeline in a manner consistent with the CREDO, company policy and goals, and in line with overall business direction.
**Illustrative responsibilities:**
+ Formulate and drive long & short-term strategy for the orthopedic trauma brand to achieve business plan and growth aspirations.
+ Work closely with product portfolio team to develop overall strategy and long-range plan
+ Successfully plan and launch Brand (implant and instrument) extensions aligned to Long term strategy.
+ Enable sales team through creative/relevant consumer and orthopedic surgeon marketing campaigns
+ Conceptualize and implement surgeon campaigns to drive awareness and usage continuum in market.
+ Identify and create a network of KOLs and engage with them to build strategic relationships to drive trauma brand objectives.
+ Drive and achieve Net Sales and Profit (Marketing Contribution) objectives for the given brands.
+ Implement portfolio management strategy with resource allocation, pricing, product mix, product rationalization, promotion, forecasting, channel strategies, etc.
+ Partner with global supply chain to ensure availability of all products at all times.
+ Partner with regional and global teams for launch, support and impactful planning.
**Education:**
+ You will have a total experience of 4-6 years
+ Experience in medical device marketing is preferred
+ Experience in orthopedic sales and marketing is preferred
+ Orthopedic healthcare industry knowledge and experience is preferred
**Experience and Skills:**
+ You will be experienced in handling HCP KOLs
+ You will be experienced in driving Non Clinical Stakeholder engagement, Patient Awareness initiatives and conducting Advisory Boards
**Other:**
Should be proficient in Hindi and English
**Are you ready to impact the world?**
Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

**About Pearson**
Learning is no longer just a stage of life but a lifelong journey. In an era where AI is moving at a breathtaking pace and where there is huge demand for new talent with new skills, the world needs learning more than ever before.
Whether it's upskilling in the workplace, developing a team, getting ahead in school, making the grade at university, or learning a new language, millions of people around the world trust Pearson products and services to help them realize the life they imagine through learning.
We hold learners, educators, and enterprises at the heart of our thinking. Our five interconnected business divisions work together to meet people's evolving learning needs. We're proud to be a trusted partner in the moments that matter throughout their lives.
About English Language Learning (ELL)
Our vision is to become the world's leading destination for committed learners to learn and prove their English proficiency. English is a gateway to the world. It is a mandatory requirement in more than 150 national curricula, and there are over 1.5 billion people worldwide learning English today.
**Job Overview:**
We are looking for an innovative and experienced Product Manager to join a squad in our Platform portfolio. Our platform serves our institutional and corporate learners and customers. This role will involve helping build the learning management system of the future, ensuring it has the features and capabilities it needs to be a leader in the English Language Learning market around the world. It will involve reducing friction in the user journey, making the process more intuitive and supportive, and managing an upgrade to our underlying systems architecture.
The ideal candidate will have a strong background in Business to Business product management, the education market, and an agile, can-do mindset, balancing attention to detail on user experience with a strong ability to understand technical concepts.
**Key Responsibilities:**
Champion Customer Needs:
* Relentlessly focus on understanding and addressing customer needs, ensuring that all initiatives prioritize customer satisfaction and deliver maximum customer value.
* Lead Transformation Initiatives to develop and implement a comprehensive strategy, aligning with organizational goals and customer insights.
* Implement Change Effectively: Manage the change process while maintaining a strong focus on championing the customer experience throughout all stages of product development.
* Define and track KPIs to measure the success of customer experience initiatives, providing regular updates to stakeholders.
Product Development and Management:
* Define and prioritize product features and enhancements based on customer feedback, market research, and business goals.
* Effectively refine initiatives and capabilities and produce clear and concise user stories.
* Create and maintain a product roadmap that aligns with the company's strategic objectives.
* Collaborate with cross-functional teams, including engineering, design, marketing, and customer support, to deliver high-quality product releases.
Platform Improvement:
* Partner with engineering to manage the improvement and upgrade to the underlying systems architecture to support agile development and delivery.
* Work with engineering teams to ensure seamless implementation and minimal disruption to existing services.
Stakeholder Management:
* Communicate product vision, strategy, and progress to stakeholders at all levels.
* Gather and incorporate feedback from internal and external stakeholders to inform product decisions.
* Foster a collaborative and transparent environment to ensure alignment and buy-in from all relevant parties.
Agile Methodology Implementation:
* Take part in and champion agile ceremonies, such as sprint planning and retrospectives.
* Work with the team's Scrum Master to continuously improve agile processes, enhancing team productivity and product quality.
Ideal Attributes and Qualifications:
* Bachelor's degree or equivalent.
* Ability to conduct business in English.
* 7+ years of experience in product management, with a focus on transformation programs, customer experience, and agile methodologies.
* Strong understanding of agile frameworks in a product development environment.
* Proven track record of successfully managing and delivering complex projects.
* Excellent analytical, problem-solving, and decision-making skills.
* Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
* Experience in the education industry is a plus.
**What We Offer:**
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* A collaborative and innovative work environment that values creativity and teamwork.
* The chance to make a meaningful impact on the lives of PTE test takers worldwide.
Diversity, Equity & Inclusion
We're committed to equity and opportunity, so that all learners can realise the life they imagine and see themselves in our services and products. We believe learning is a powerful force for change and that diversity, equity and inclusion are fundamental to who we are. We're committed to addressing all forms of systematic racism, discrimination and inequality in everything we do. We also believe in giving everyone in the company the chance to help shape a more inclusive culture, in which everyone feels a sense of belonging and in which everyone acts with integrity day-in, day-out. To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here.
Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience. We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity. The information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process. We are a Stonewall Gold and Top 20 LGBT+ inclusive employer, Investors in People Gold, Race Charter signatory, Disability Confident employer and Working Mums Top Employer.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Product Management
**Job Family:** PRODUCT
**Organization:** English Language Learning
**Schedule:** FULL_TIME
**Workplace Type:**
**Req ID:** 21071
#LI-REMOTE

**Product Manager**
Bengaluru
**Title: Product Manager/Product Owner**
At Cleo, we love our customers, and they love us back (more). We are passionate about our product, and we live for our customers. Every team member in the Products organization has one goal - to build the right product. This makes each team member's responsibilities fluid and dynamic. Cleo is looking for a data-driven, customer-focused individual to help us achieve this goal. You will be a member of the Cleo Product Management team and will work side by side with our team to guide our product strategy and direction.
Your natural curiosity will drive you to learn about our customers' complex technical problems and you'll use your abilities to ask the right questions, challenge assumptions, and collaborate to find the optimal solutions.
Responsibilities will include but not be limited to:
+ Driving roadmap based on extensive discovery and validation of customer needs, market trends and Cleo strategy
+ Working closely with engineering, sales, marketing, leadership team to define business case for new product initiatives
+ Defining, building and testing user stories, acceptance criteria and epics by working "three in a box" with Engineering and User Experience
+ Being responsible for internal sales, services and support training and enablement on Cleo products
+ Analyzing and recommending product enhancements based on product adoption and customer journey
+ Iterating quickly to launch new features and making data driven decisions to test their efficacy
+ Communicating effectively to articulate the product's current state and investment areas to influence stakeholders and leadership
Requirements:
+ 4+ years of product management experience in B2B or 6+ years of industry experience
+ Deep experience in Cloud and iPaaS is required
+ Exposure to supply chain business processes (Order To Cash, Procure To Pay, etc.) is a bonus
+ Excellent analytical / problem-solving skills
+ Strong excel and pivoting skills
+ Managing a team is a plus
+ Strong written, verbal, presentation and communication skills
+ Ability to lead and influence via persuasion, patience, and energy
+ A passion for usability, user empathy and a knack for simplicity
+ Hands-on, willing to do whatever it takes to get quality products and features to market on time
+ BE/BS in Computer Science or related field
+ Strong project management and organization skills
+ Maintain and manage product management tools
_Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances._
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Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We're helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we're developing strategies and implementing solutions that enable the transformative change they need to own their future.
As a member of the Huron corporate team, you'll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron's collective strategies and enable real transformation to produce sustainable business results.
Join our team and create your future.
Acting as a member of a solution team, the Product Manager (PM) is relied upon to build relationships with primary business stakeholders to understand priorities and capabilities needed to achieve business objectives. PMs are also responsible for: managing the priorities of the Product Owners, researching the market & trends for their given area, communicating metrics for their given area, and keeping up to date on new technology and capabilities through independent market research.
When appropriate, the PM identifies and leverages opportunities to accelerate results and build capability of other team members by assigning tasks and decision-making responsibilities to individuals or teams with clear boundaries, expectations, support, and follow-up, effectively balancing "doing" & "delegating".
Finally, the PM defines and supports the building of desirable, feasible, viable, and sustainable outcomes that meets customer needs as the owner of the value stream and understands the value stream from beginning to end.
**Requirements**
+ Facilitates communication with product stakeholders to gather and clarify product needs and priorities, translating them into operational and functional requirements.
+ Writes detailed requirements and use cases for proposed solutions; owns and manages the product backlog for one or more product areas.
+ Leads prioritization negotiations for the product backlog and roadmap with stakeholders and Solution Managers, ensuring alignment and clear communication of approved priorities.
+ Works closely with Product Owners to update and guide the backlog based on stakeholder priorities.
+ Identifies and analyzes business issues and opportunities using data from various sources to inform actionable decisions.
+ Collaborates closely with development and cross-functional teams to represent the customer, resolve conflicts, and validate designs against business objectives.
+ Communicates upcoming product features and key messages clearly through various channels, including product demonstrations and meetings.
**Preferences**
+ Bachelor's degree in Computer Science, Information Systems, Business, or related field, or equivalent relevant work experience.
+ Total 11 years of experience in which 4+ years of experience in Product Owner or Product Analyst roles with demonstrated expertise in the business domain.
+ 6+ years managing teams or leading cross-functional groups.
+ Strong organizational skills with the ability to prioritize and manage multiple concurrent projects or workstreams.
+ Proficient in Agile methodologies and SDLC processes, particularly Scrum, Kanban, or SAFe frameworks.
+ Practical experience with tools such as Azure DevOps, JIRA, and Confluence for backlog and project management.
+ Certifications such as CCBA, CBAP, PMI-PBA, PMP, CSPO, CSM, or SAFe Agilist/SPC are highly desired.
**Position Level**
Manager
**Country**
India
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
**Job Description**
●You will start with owning a small module,responsible for the entire lifecycle of the product starting
from requirements gathering, working with designers to get the designs done, working with engineering to ensure timely development and then go to market of the same, including support and delivery.
●Working with other PMs, Senior PMs, to create a cross platform productstrategy, giving you an early exposure of other products in Sprinklr.
●Work as a product consultant, talk to some of the largest brands out there, understand their business use cases and then configure the Sprinklr product for them to ensure they are able to solve their business problems in an optimal manner using Sprinklr product
●Use product usage data to understand customer pain points and recommend possible solutions to the product team
●Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
●Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.
**Required Skills:**
●Hands on to analyse data quickly to reach relevant insights and understand client needs and map them to concrete solutions
●Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
●Skilled at working effectively with cross functional teams in a matrix organization
**Why you should Join Sprinklr:**
●Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity
●We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
● We invest in our people - Sprinklrites passionately, genuinely care aboutseeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
● We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside
**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:
+ Lead a new category of enterprise software that we call Unified-CXM.
+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
+ Create a culture of customer obsession, with trust, teamwork and accountability.
**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here ( .
To learn more about all-things-Sprinklr, visit our candidate resource hub here ( .
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
**We focus on our mission:** We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
**We invest in our people:** At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. 
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
**Warning about Recruiting Scams:** Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review ( the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
External Field
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
**Job Description**
**We are looking for an experienced and driven Product Manager to join our Inbound CCaaS team at Sprinklr. This role is ideal for someone who thrives in a fast-paced, global SaaS environment and is excited to build products that redefine how enterprises manage customer conversations across voice and digital channels.**
**Own the product roadmap for Inbound CCaaS capabilities including IVR, routing, call handling, and integrations.**
**Define and prioritize product features based on customer needs, business impact, and technical feasibility.**
**Collaborate with Design, Engineering, QA, and other PMs to deliver high-quality features on time.**
**Partner with cross-functional teams (sales, marketing, solutions consulting, and customer success) to ensure product success in the market.**
**Conduct market research, competitor analysis, and customer interviews to inform strategy.**
**Drive adoption and measure success through usage data and customer feedback.**
**Required Skills & Experience**
**3+ years of product management experience in a SaaS company.**
**Experience working in customer experience, voice/contact center, or enterprise tech is a strong plus.**
**Strong analytical, problem-solving, and communication skills.**
**Ability to write clear PRDs and collaborate effectively with engineering/design teams.**
**Familiarity with Agile development practices and tools like Jira, Confluence, etc.**
**A bias for action and ownership - you get things done and are not afraid to roll up your sleeves.**
**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:
+ Lead a new category of enterprise software that we call Unified-CXM.
+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
+ Create a culture of customer obsession, with trust, teamwork and accountability.
**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here ( .
To learn more about all-things-Sprinklr, visit our candidate resource hub here ( .
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
**We focus on our mission:** We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
**We invest in our people:** At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. 
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
**Warning about Recruiting Scams:** Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review ( the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
External Field
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .