10,190 Front Desk Agent jobs in India

• Lead and manage the front desk team, including receptionists, concierges, and bell staff.
• Ensure efficient and courteous guest check-in and check-out procedures.
• Handle guest inquiries, requests, and complaints promptly and professionally, resolving issues to ensure guest satisfaction.
• Develop and implement standard operating procedures (SOPs) for the front office department.
• Train and motivate front office staff, fostering a positive and high-performing team environment.
• Manage room inventory, reservations, and assist with yield management strategies in coordination with the revenue team.
• Oversee the concierge services, providing guests with information and assistance regarding local attractions and amenities.
• Maintain the appearance and ambiance of the hotel lobby and front desk area.
• Generate daily reports on occupancy, arrivals, departures, and other key metrics.
• Ensure compliance with all hotel policies and procedures, including safety and security protocols.

• Diploma or Bachelor's degree in Hospitality Management or a related field.
• Minimum of 4 years of experience in front office operations within the hospitality industry, with at least 2 years in a supervisory or management role.
• Proven experience in leading and developing a team.
• Excellent customer service, interpersonal, and communication skills.
• Proficiency in Property Management Systems (PMS) software (e.g., Opera, Fidelio) and reservation systems.
• Strong organizational and multitasking abilities.
• A polished and professional demeanor.
• Ability to work flexible hours, including weekends and holidays.
• Knowledge of local area attractions and services is a plus.

Job description

company name= SETTL

Position Name= front office

Experience= fresher (experience both)

Location=delhi gurgaon 

salary = 25k in hand

Qualification= Any graduation

Communication= good

Interview = walk in face to face

Job description

1. Guest Experience Management:
- Ensure exceptional service is provided to all guests throughout their stay or visit.
- Address guest inquiries, complaints, and feedback promptly and professionally.
2. Team Supervision Support:
- Train and manage guest relations staff to maintain high service standards.
- Coordinate with other departments to deliver seamless experiences.
3. Customer Experience Excellence:
- Empathise with their guests, their needs and preferences to provide personalized healing
program/experience.
- Maintain records of guests/patients.
4. Problem Resolution:
- Handle and resolve guest complaints or issues efficiently.
- Implement service recovery strategies to ensure guest satisfaction.
5. Relationship Building:
- Develop and nurture positive relationships with guests to encourage loyalty.
- Collect and act on guest feedback to improve services along with the Program Manager and all other
stakeholders.
6. Operational Oversight:
- Oversee the execution of special events, VIP arrangements, and guest requests.
- Ensure the premises is well-maintained and welcoming.
7. Reporting and Analysis:
- Track guest satisfaction metrics and report findings to management.
- Identify trends and suggest improvements to enhance the guest experience.
Designation Reporting
Into
DoJ Key Traits Work Timings
& Days
Experience
Manager
Program
Manager
March 1,
2025
Empathy, Excellent communication
skills, Integrity, Eye for details, prior
experience in working with startups,
creating programs, workshops,
delivery, admin experience, Excellent
people skills. 2-3 years of experience
in retail/ hospitality/event mgmt. or
any other relevant fields.
9 to 6, 6 days a
week, 4 days off per
month (Based on
monthly schedule
and mutual
discussions).
Experience Manager, CH2 World Foundation
8. Brand Representation:
- Uphold and promote the organization’s values, image, and standards in all interactions.
9. Resource and Inventory Management:
- Ensure availability of necessary tools, equipment, and materials for guest experience.
- Monitor inventory levels and coordinate procurement as needed via the Admin Associate.
10. Compliance and Policy Adherence:
- Ensure organizational policies and procedures are followed.
- Stay updated on regulations and ensure compliance.

Hi,

Greetings From Edupeople!

One of the Reputed IB Schools in Bangalore is hiring for Front Office Executive

Experience: 4+ years of experience in client handling,HR,Administration and one year in education sector
Qualification: Any Graduate
Salary Range: 40K PM to 55K PM
Location: Whitefield, Bangalore
Immediate interviews and immediate joining.

Interested candidates can share their CV's at

To check the other open requirements pls click on the link given-

We are Looking For

Skills Required 
Greeting visitors and directing them to the appropriate person or department. Maintaining a clean and organized reception area
Answering and screening phone calls, taking messages and forwarding calls to the concerning department. Handling enquiries and resolving basic customer issues.
Scheduling appointments and coordinating with housekeeping or maintenance department for resolving any kind of technical issue.
Receiving, sorting and distributing mails and packages. Filing, photocopying and performing other clerical task, Maintaining records and database.
Assisting with ordering office supplies and managing inventory. Supporting hiring and onboarding process by scheduling interviews and assisting with paperwork.

Key Responsibilities:
• Greet and assist visitors and ensure they are directed correctly.
• Answer, screen, and forward phone calls professionally.
• Maintain a tidy and presentable reception area with necessary stationery supplies.
• Receive, sort, and distribute daily mail and deliveries.
• Update calendars, schedule meetings, and arrange travel accommodations.
• Perform administrative tasks like filing, photocopying, and maintaining office records.

Salary 25-30 In Hand 

FRONT OFFICE

Hi
we are Looking For Front Office 
Experiance 0 to 2 years
salary 15k to 18K
Job location Sec. 57 faridabad

JD
Candidate have Good Commnucation Skills
Should Be Good knowledge of Basic Computer
Any Graduate
Job Profile
Handling Recption Area
Handling Customer Query
Mailing Responce
and Some Office Work