262 Front End jobs in Bangalore

**Introduction**
At IBM, work is more than just a job - it's a calling:
To build. To design. To code. To consult. To think with clients and sell. To shape markets. To invent. To collaborate.
Not just to improve what exists, but to explore what's never been imagined.
Are you ready to lead in this new era of technology and tackle some of the world's most challenging problems?
If so, let's talk.
We're seeking an innovative and experienced Software Developer who is passionate about building solutions, supporting customers, and continuously learning and evolving.
In this role, you'll be part of a team developing the next generation of AI-infused features for our hybrid cloud products.
You'll work in a dynamic, collaborative environment alongside Architects, Developers, and Offering Managers across our global organization.
**Your role and responsibilities**
We are seeking a passionate and skilled software developer to join our team in building innovative, high-quality solutions. The ideal candidate will thrive in a collaborative environment and contribute across the full software development lifecycle.
Key Responsibilities
* Develop robust software solutions using modern tools and technologies.
* Design and implement new features while continuously enhancing existing product functionality.
* Participate in project planning, code reviews and progress tracking activities.
* Collaborate with cross-functional teams to ensure seamless integration and delivery.
* Contribute to all phases of the development lifecycle - from design and coding to testing and support.
* Demonstrate adaptability, quick learning and strong communication skills in a dynamic team setting.
**Required technical and professional expertise**
* 4-8 years of experience as a Software Developer
* Programming & Frameworks: Java, Python, JavaScript, Dojo, HTML, CSS, ReactJS, TypeScript, Redux, RESTful APIs
* Databases: Basic knowledge of DB2, MS SQL, Oracle, or PostgreSQL
* Version Control & Tools: GitHub, Jenkins (basic), Eclipse/IntelliJ
* Platforms: Windows or Linux, with exposure to Docker/Kubernetes preferred
**Preferred technical and professional experience**
Basic understanding of Continuous Integration tools (Jenkins) and formats (JSON, XML)
Awareness of security best practices
Familiarity with UI/UX & Testing, Responsive web design, React Testing Library
Exposure to cloud platforms such as AWS, Azure, or Google Cloud
Strong communication and collaboration skills
Adaptability and eagerness to learn new technologies
Familiarity with enterprise tools like tWAS, WebLogic, Liberty, Ansible, Artifactory is a plus
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM, work is more than just a job - it's a calling:
To build. To design. To code. To consult. To think with clients and sell. To shape markets. To invent. To collaborate.
Not just to improve what exists, but to explore what's never been imagined.
Are you ready to lead in this new era of technology and tackle some of the world's most challenging problems?
If so, let's talk.
We're seeking an innovative and experienced Software Developer who is passionate about building solutions, supporting customers, and continuously learning and evolving.
In this role, you'll be part of a team developing the next generation of AI-infused features for our hybrid cloud products.
You'll work in a dynamic, collaborative environment alongside Architects, Developers, and Offering Managers across our global organization.
**Your role and responsibilities**
We are seeking a passionate and skilled software developer to join our team in building innovative, high-quality solutions. The ideal candidate will thrive in a collaborative environment and contribute across the full software development lifecycle.
Key Responsibilities
* Develop robust software solutions using modern tools and technologies.
* Design and implement new features while continuously enhancing existing product functionality.
* Participate in project planning, code reviews and progress tracking activities.
* Collaborate with cross-functional teams to ensure seamless integration and delivery.
* Contribute to all phases of the development lifecycle - from design and coding to testing and support.
* Demonstrate adaptability, quick learning and strong communication skills in a dynamic team setting.
**Required technical and professional expertise**
* 8-12 years of experience as a Software Developer
* Programming & Frameworks: ReactJS, JavaScript, TypeScript, Dojo, HTML, CSS, Redux, RESTful APIs
* Databases: Basic knowledge of DB2, MS SQL, Oracle, or PostgreSQL
* Version Control & Tools: GitHub, Jenkins (basic), Eclipse/IntelliJ
* Platforms: Windows or Linux, with exposure to Docker/Kubernetes preferred
**Preferred technical and professional experience**
· Basic understanding of Continuous Integration tools (Jenkins) and formats (JSON, XML)
· Awareness of security best practices
· Familiarity with UI/UX & Testing, Responsive web design, React Testing Library
· Exposure to cloud platforms such as AWS, Azure, or Google Cloud
· Strong communication and collaboration skills
· Adaptability and eagerness to learn new technologies
· Familiarity with enterprise tools like tWAS, WebLogic, Liberty, Ansible, Artifactory is a plus
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM, work is more than just a job - it's a calling:
To build. To design. To code. To consult. To think with clients and sell. To shape markets. To invent. To collaborate.
Not just to improve what exists, but to explore what's never been imagined.
Are you ready to lead in this new era of technology and tackle some of the world's most challenging problems?
If so, let's talk.
We're seeking an innovative and experienced Software Developer who is passionate about building solutions, supporting customers, and continuously learning and evolving.
In this role, you'll be part of a team developing the next generation of AI-infused features for our hybrid cloud products.
You'll work in a dynamic, collaborative environment alongside Architects, Developers, and Offering Managers across our global organization.
**Your role and responsibilities**
We are seeking a passionate and skilled software developer to join our team in building innovative, high-quality solutions. The ideal candidate will thrive in a collaborative environment and contribute across the full software development lifecycle.
Key Responsibilities
* Develop robust software solutions using modern tools and technologies.
* Design and implement new features while continuously enhancing existing product functionality.
* Participate in project planning, code reviews and progress tracking activities.
* Collaborate with cross-functional teams to ensure seamless integration and delivery.
* Contribute to all phases of the development lifecycle - from design and coding to testing and support.
* Demonstrate adaptability, quick learning and strong communication skills in a dynamic team setting.
**Required technical and professional expertise**
* 4-8 years of experience as a Software Developer
* Programming & Frameworks: Java, Python, JavaScript, Dojo, HTML, CSS, ReactJS, TypeScript, Redux, RESTful APIs
* Databases: Basic knowledge of DB2, MS SQL, Oracle, or PostgreSQL
* Version Control & Tools: GitHub, Jenkins (basic), Eclipse/IntelliJ
* Platforms: Windows or Linux, with exposure to Docker/Kubernetes preferred
**Preferred technical and professional experience**
Basic understanding of Continuous Integration tools (Jenkins) and formats (JSON, XML)
Awareness of security best practices
Familiarity with UI/UX & Testing, Responsive web design, React Testing Library
Exposure to cloud platforms such as AWS, Azure, or Google Cloud
Strong communication and collaboration skills
Adaptability and eagerness to learn new technologies
Familiarity with enterprise tools like tWAS, WebLogic, Liberty, Ansible, Artifactory is a plus
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

We’re looking for a Front-End Developer who brings designs to life with elegance & precision. At NetBramha, you’ll collaborate closely with our team to craft seamless digital experiences that are fast, responsive & pixel-perfect. You won’t just code what you see, you’ll understand the intent behind every layout, every interaction, every micro-animation. This is your chance to build products where form meets function, & great design gets the execution it deserves.Your Purpose to the Team: Collaborate closely with UX/UI designers, creating seamless digital experiences that reflect design intent across devicesChampion code quality, performance, & usability within every interactionTranslate design wireframes & prototypes into living, breathing interfaces with precision & flairWhat You Will Own & Drive: Implement responsive, accessible, & optimized pixel perfect front-end code using, HTML5, CSS3, JavaScript & emerging frameworksDevelop & maintain reusable components & style systems aligned with our design systemExperience in Webflow or framer will be preferredTroubleshoot, debug, & optimize applications for speed & scalabilityWork with design teams to iterate on solutions & deliver flawless client-facing projectsStay ahead of front-end trends & tools to ensure we’re always pushing boundariesRequirementsWhat We Are Looking For: 3–5 years of experience in front-end development, preferably in a design-first studio or agency settingAdvanced proficiency in HTML5, CSS3, & strong foundations in JavaScriptExperience integrating APIs, animations & interactions that elevate the user experienceA sharp eye for visual detail & layout consistency bonus if you’ve collaborated with motion designersPassion for clean, scalable code & modern front-end workflows (version control, build tools, accessibility best practices)Comfort working in collaborative, fast-paced environmentExcellent communication skills, proactive mindset in problem-solving & feedback cycles

Unlock New Career Horizons with SA Technologies Inc.

We're Hiring: Front end Developer in Bangalore, KA

At SA Technologies Inc., we believe in turning career aspirations into reality. As a Great Place to Work Certified company, recognized as one of the Best Places for Women, and a CMMI Level 5 Company, we are committed to creating a workplace that is inclusive, excellent, and supportive.

Job Description:  

Be part of our Scrum team developing high quality applications and features for our customers in an Agile methodology

Develop solid, well performing and highly maintainable code for our SaaS products

Be part of the Engineering community, proactively providing ideas to make our practices or products better

Rapidly solve defects, problems and bugs

Collaborate with Team Leaders, Technical Leaders, Solution Architects and Support teams to drive positive outcomes

Contribute to internal technical specifications for our applications and features

Promote knowledge sharing and DevOps culture across our entire engineering department

Support the wider teams with new initiatives and growth plans

Requirement:

4-6 years of experience with vanilla JavaScript & frameworks

In-depth knowledge of React and Redux +AWS

Strong understanding of web standards, cross-browser compatibility, and CSS-based design

Production experience with continuous integration & delivery (CICD) using tools such as Jenkins or TeamCity

Experience with test automation within scrum delivery – jest, Selenium,, Cucumber, Jasmine or comparable tools

Ability to own defects and problems to successful conclusions

Experience with Agile development methodology & Test Driven development is a plus

Why SA Technologies Inc?

Empowering Work Environment: A Great Place to Work, especially celebrated as one of the Best Places for Women.

Excellence and Quality: A CMMI Level 5 Company, ensuring operational and service excellence.

Globally Acclaimed: A Microsoft Gold Partner and Google Partner, with over 20 years of global IT consulting and Development solutions delivery.

Have queries? We’re here to assist you! Chat live with our recruiter or connect with the job owner directly:

Email:  Prerna Kupatkar

Contact Number:        

Embark on a rewarding journey together with us! At SA Technologies Inc., your journey begins with a friendly technical assessment, providing a stage to highlight your unique skills.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Front Desk Executive provides leadership and guidance to Front Desk staff during the assigned shift to ensure that consistent quality service is provided.
**What will I be doing?**
As the Front Desk Executive, you will be responsible for performing the following tasks to the highest standards:
- Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift.
- Communicate effectively both verbally and in writing to provide clear directions to staff.
- Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements.
- Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations.
- Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment.
- Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice.
- Listen to and understand requests, issues and situations from both guests and team members.
- Regular attendance in conformance with the standards established by Hilton from time to time.
- Work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry.
- Support and motivate front desk team members by leading by example and employing competent and consistent management practices.
- Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job training to ensure that all team members are of the same standard.
- Attend training where and when required.
- Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets.
- Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines.
- Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their career.
- Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
- Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them.
- Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately "at-home" when they arrive.
- Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured.
- Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner.
- Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager or Guest Service Manager to follow-up where appropriate.
- Follows-up with all guests to ensure satisfaction with problem resolutions.
- Maintain awareness of guests' profiles and specific preferences, ensuring that they are acted upon for each reservation.
- Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual.
- Liaise with Sales, Reservations and the Business Development teams to handle corporate guests.
- Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
- Allocate room in accordance to the guests' reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management.
- Ensure that guests' profiles and information is input into the Police Report system in a timely and accurate way.
- Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
- Knowledgeable of the hotel's facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.
- Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.
- Ensure communication, coordination and cooperation between the front desk and other operating departments, specifically Housekeeping, F&B and Accounts.
- Maintain hotel systems to ensure accuracy of information and data, and that it is easy to use and operate, in an organized and systemized way.
- Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way.
- Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.
- Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members.
- Ensure that the Assistant Front Desk and Guest Service Managers are kept aware and up to date with operational issues.
- Ensure that the day-to-day functions of the front desk are completed, including but not limited to Guest Service Manager's checklists, trace reports, credit limit checks, online back-ups, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.
- Check registration cards, meetings and functions information, billing instructions, financial records and reservation backups to ensure that all information received is acted upon.
- Complete reports where and when requested, ensuring that they are complete and delivered on time to the respected parties.
- Ensure that the front desk is kept stocked and maintained with requisitions and that par levels are maintained, and stock tracked.
- Keep up to date and aware of competitor activities in order to be proactive and create market advantage.
- Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.
- Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations. In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly.
- Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount.
- Adhere to the company's credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and any other charges that may be incurred by guests.
- Maintain safety deposit boxes, ensuring that guests' valuables are safe and secure at all times.
- Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations.
- Maintain the efficiency of departure by checking all guests' folios to ensure accuracy of charges.
- Manage costs effectively by minimizing and controlling expenses.
- Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhere to Hilton brand standards and ensuring that guests receive value for money.
- Handle guest relocations as required.
- Familiar with and master the Front Desk system.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Front Desk Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Able to read, write, speak and understand the English language to communicate effectively with guests and employees.
- Able to access and accurately input information using a moderately complex computer system, including Hilton property management systems.
- Good interpersonal skills to provide overall guest satisfaction.
- Basic mathematical comprehension to understand and interpret numbers as they apply to operations in hotels.
- Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyse accurate information and resolve conflicts.
- Able to work under pressure and deal with stressful situations during busy periods.
- 2 to 3 years of related working experience preferred.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Desk Executive_
**Location:** _null_
**Requisition ID:** _HOT0BF32_
**EOE/AA/Disabled/Veterans**

Front-end architect
Job Description:
About Fyle (now part of Sage)
Fyle is now part of Sage, a global leader in accounting and business management software. Together, we're building a global expense management solution that simplifies how businesses track, approve, and reconcile spending.
Thousands of finance teams across 39+ countries use Fyle for its clean design, speed, and delightful user experience - all powered by a scalable, high-performance frontend built using Angular, PrimeNG, and Ionic.
Our frontend also powers browser extensions (Chrome, Edge, Outlook Add-ins) that bring Fyle directly into users' workflows.
Why Join Fyle x Sage
You'll define the next-generation frontend architecture powering one of the world's most intuitive expense management platforms.
Work with high-caliber engineers, designers, and product thinkers in an environment that values craftsmanship, autonomy, and impact.
You'll operate with the agility of a startup and the reach of a global enterprise - shaping the frontend experience for thousands of businesses worldwide.
The Role
We're looking for a Frontend Software Architect with 10+ years of experience building and scaling large, user-facing applications.
You'll be responsible for defining and evolving Fyle's frontend architecture - ensuring the product remains fast, consistent, and delightful as it scales globally and integrates deeply with Sage's ecosystem.
This is a hands-on technical leadership role, combining architecture, performance engineering, and UI excellence.
Technical Skills & Experience
Deep expertise in Angular, with strong understanding of component architecture, reactive forms, and routing.
Advanced proficiency in TypeScript, RxJS, HTML5, and modern CSS (SCSS, Tailwind, etc.).
Strong working knowledge of PrimeNG or similar UI component libraries.
Experience building and optimizing Ionic / Capacitor mobile apps and hybrid architectures.
Understanding of monorepo architectures (Nx) and modular design principles.
Experience implementing micro-frontend or component federation patterns.
Strong focus on web performance (LCP, FID, CLS) and accessibility (WCAG 2.1).
Experience with frontend CI/CD pipelines, automated testing (Playwright), and versioned deployments.
Familiarity with design systems (Figma integration, Storybook) and collaborative design-to-dev workflows.
Exposure to enterprise-grade systems, localization, and internationalization (i18n) strategies.
Mindset & Values
System thinker: Sees the frontend as a living ecosystem, not a collection of pages.
Design-aware engineer: Cares deeply about pixel perfection and code quality.
Collaborative leader: Works across design, product, and backend to align vision and execution.
Curious technologist: Constantly experiments, benchmarks, and refines architectural approaches.
Mentor and multiplier: Raises the bar for code quality, performance, and craftsmanship.
Preferred Qualifications
Bachelor's degree in Computer Science or related field.
Certifications or proven experience in frontend performance optimization, accessibility, or Angular architecture.
Experience leading design system or UI platform initiatives like large rewrites
Exposure to SaaS, fintech, or accounting/ERP products is a plus.
Impact Metrics
Improve frontend performance, reliability, and maintainability across applications.
Drive adoption of shared component libraries and design systems.
Reduce UI regressions and build times through better modularization and CI/CD improvements.
Enhance developer productivity via architectural improvements and tooling.
Publish internal and external technical blogs on frontend innovation and performance learnings.
#LI-RT
Key Responsibilities:
Key Responsibilities
Architectural Leadership
Define, evolve, and own the frontend architecture for web, mobile (Ionic), and browser extension platforms.
Lead design of modular, scalable, and testable UI systems using Angular and PrimeNG.
Architect and maintain shared component libraries, ensuring consistency across apps and extensions.
Guide engineers on state management, lazy loading, and micro-frontend best practices.
Drive architectural alignment between web, mobile, and Chrome extension experiences.
Solution Design & Innovation
Translate business and user experience goals into elegant, scalable frontend solutions.
Champion progressive web app (PWA) principles, ensuring the product performs seamlessly across devices.
Evaluate and adopt modern frontend technologies - e.g., Web Components, Nx monorepos, hybrid app frameworks (Ionic/Capacitor) - to improve developer efficiency and user experience.
Leverage analytics, A/B testing, and UX insights to make data-informed design and architecture choices.
Cross-Functional Collaboration
Partner with Design, Product, and Platform teams to ensure technical feasibility and scalability of UI/UX decisions.
Collaborate closely with Sage engineering to align architecture with enterprise-grade accessibility, performance, and compliance standards.
Establish shared design systems and component libraries that can be extended across multiple product lines.
Governance & Quality
Codify architecture standards, coding conventions, and review processes across frontend teams.
Define and enforce frontend coding standards, performance budgets, and accessibility guidelines (WCAG 2.1+).
Codify testing frameworks and CI/CD practices for UI reliability and fast deployments.
Drive documentation, code reuse, and front-end observability for continuous improvement.
Mentorship & Leadership
Mentor frontend engineers and tech leads, elevating design and technical decision-making across teams.
Provide hands-on guidance in Angular architecture, reactive programming (RxJS), and performance tuning.
Advocate for a user-first engineering culture - balancing product polish with performance excellence.
#LI-RT
Function:
Product Delivery
Country:
India
Office Location:
Bangalore
Work Place type:
Hybrid
Advert
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out
Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.
**What will I be doing?**
As Front Office Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Assist the Front Office Manager with daily Front Office operations
+ Provide prompt service and actively seek opportunities to drive Guest satisfaction
+ Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments
+ Manage, resolve or escalate any and all Guest complaints quickly
+ Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events
+ Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
+ Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule
+ Attend all Front Office meetings
+ Act in accordance with fire, health and safety regulations and follow the correct procedures when required
+ Serve your role and Team in an environmentally-conscience manner
**What are we looking for?**
Front Office Associate serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous customer service experience within the hotel/leisure/retail sector
+ Excellent interpersonal and communication skills
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Excellent grooming standards
+ Flexibility to respond to a variety of work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Associate_
**Location:** _null_
**Requisition ID:** _HOT0C0JV_
**EOE/AA/Disabled/Veterans**

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Front Office Associate greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel's services.
**What will I be doing?**
As the Front Office Associate, you will be responsible for performing the following tasks to the highest standards:
- Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
- Make appropriate selection of rooms based on guests' needs, code electronic keys, confirms the room number and rates with a written confirmation.
- Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
- Ensure rooms and services are correctly accounted for within guests' statements, properly stating services provided by the hotel.
- Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller's checks and other forms of payment, converting foreign currency at current posted rates.
- Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
- Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
- Promptly answer the telephone and email inquiries, inputting messages into the computer and advising other team members of special guests' needs.
- Retrieve messages and communicate the content to guests, retrieving mail, packages and facsimiles or other special items for customers as requested.
- Record guests' complaints, conducting thorough research to develop the most effective solution and negotiate results.
- Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, quality of dishes etc.
- Remain calm and alert especially during emergency situations and heavy hotel activity.
- Plan and implement detailed steps by using experienced judgment and discretion.
- Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
- Actively take part in training where and when required, attending formal training sessions and on the job trainings to ensure standards and develop skills and abilities.
- Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
- Take on an active role in the Executive Floor team, ensuring effective communication and working as a team in order to reach goals and targets.
- Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately "at-home" when they arrive.
- Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honours and Frequent Flyer numbers enquired about, and method of payment is secured.
- Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate.
- Follow-up with all guests to ensure satisfaction with problem resolution.
- Maintain awareness of guests' profile and specific preferences, ensuring that they are acted upon for each reservation.
- Ensure that VIP guests are treated personally and recognized as an individual.
- Liaise with Sales, Reservations and the Business Development teams to handle corporate guests.
- Promote Hilton Honours and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honours members receive personal and professional service that recognizes them as important guests and that their benefits are received.
- Ensure a prompt and efficient departure, by settling guests' accounts as per billing and reservation instructions, ensuring that all guests' folios are correct.
- Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and the information can be clearly understood by other team members.
- Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
- Knowledgeable of the hotel's facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.
- Up to date with information on facilities, attractions, and places of interests, sights and activities in and around the hotel.
- Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT.
- Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.
- Ensure that the Guest Service Manager is kept aware and up to date with operational issues.
- Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.
- Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
- Ensure that the day-to-day functions of the front desk are completed, including but not limited to checklists, trace reports, credit limit checks, and online back-ups.
- Check registration cards, meetings and functions information, billing instructions, and reservation backup to ensure that all information received is acted upon accordingly.
- Ensure that the front desk stock is managed and not wasted, maintaining costs where able.
- Keep up to date and aware of competitor activities in order to be well informed.
- Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.
- Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
- Adhere strictly to standard cash handling procedures, ensuring to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly.
- Adhere to the company's credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests.
- Provide safety deposit boxes to guests, ensuring that guests' valuables are safe and secure at all times.
- Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations.
- Maintain the efficiency of departure by checking all guests' folios to ensure accuracy of charges.
- Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
- Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhering to Hilton brand standards and ensuring that guests receive value for money.
- Attempt to communicate with guests in guests' native language, if applicable.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Front Office Associate serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Able to perform moderately complex mathematical calculations without error.
- Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs.
- Able to access and accurately input information using a moderately complex computer system.
- Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Good interpersonal skills to provide overall guest satisfaction.
- Able to work under pressure and deal with stressful situations during busy periods.
- 1 or 2 years of related working experience preferred.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Associate_
**Location:** _null_
**Requisition ID:** _HOT0BZCN_
**EOE/AA/Disabled/Veterans**