4,432 Front Of House Staff jobs in India
Guest Service Agent
Posted today
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Job Description
**Job Types**: Full-time, Fresher
**Salary**: Up to ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Gurgaon, Haryana (required)
Ability to Relocate:
- Gurgaon, Haryana: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
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Guest Service Agent - Front Desk
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About Capella Hotels and Resorts
Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.
Capella Sydney is the culmination of a stunning transformation of the heritage listed Department of Education sandstone building, into a luxury hotel that welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney is becoming the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.
The Role
We are looking for passionate and service-oriented individuals to join our Front Office team as Guest Service Agents. In this guest-facing role, you will be the first and last point of contact, delivering a warm welcome on arrival and a heartfelt farewell at departure. Your attentiveness, professionalism, and genuine care will ensure every guest enjoys a seamless and memorable stay.
Greet and welcome all guests in a warm, professional, and friendly manner. Open doors and assist guests or visitors entering and leaving the property. Proactively anticipate guest needs and offer assistance before being asked.
Update and confirm billing details, ensuring credit cards are captured on arrival and accounts are correctly routed to third parties.
Update guest reservations with appropriate OPERA codes, traces, preferences, and comments.
Prioritize special requests such as early arrivals, VIPs, long stays, connecting/adjacent rooms, return guests, and specific room setups to ensure readiness for individual arrival times.
Input and manage wake-up calls for in-house guests.
Action departmental trace reports efficiently.
Respond to guest inquiries via email, direct message, and telephone, adhering to luxury standards of verbiage and response time.
Set up VIP folders for next day arrivals and ensure all arrangements meet luxury standards.
Manage luggage storage, parcel retrieval, and inventory of loaned items, ensuring timely collection or return before check-out.
Perform currency exchanges, process cash payments, and handle paid-outs in compliance with established procedures.
Stay informed about the hotel’s offerings, special events, and promotions to provide accurate and up-to-date information to guests.
Talent Profile
- Preference for candidates with a tertiary education.
- A friendly personality with a strong passion for fostering positive guest relations.
- Experience in a similar role at luxury hotels, resorts, or commercial facilities.
- Familiarity with Property Management Systems (PMS) and hotel systems, such as Opera Cloud and KnowCross.
- Ability to work rotating rosters over a day week.
- Proficient in both written and spoken English.
- Must have valid working rights in Australia.
Working with Capella Sydney
- Join a vibrant and nurturing workplace.
- Work in elegantly designed areas while enjoying amenities in a historic building.
- Benefit from online LinkedIn training courses aimed at your personal and professional growth.
- Savour complimentary meals during your shifts.
- Enjoy discounts for hotels and group bookings.
- Employee Assistance Program (EAP) provides confidential counselling and support.
- Celebrate your birthday with special leave.
- Embrace opportunities for growth and advancement within the organisation.
* We appreciate your understanding that we will only be able to contact shortlisted candidates.
Guest Service Agent - Full Time - Freshers
Posted today
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Job Description
Experience
0 - 1 Years
No. of Openings
400
Education
Higher Secondary, B.A
Role
Guest Service Associate
Industry Type
FMCG / Food / Beverages
Gender
( Male / Female )
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Delhi , Gurgaon, Jaipur, Mumbai, Ahemdabad, Guwahati
Front of House Customer Service
Posted today
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Job Description
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
we are looking for an imaginative individual with good people skills to interact with our clients. We are hiring for CCE profile for our Premium Voice process, where your job will require interacting with customers over the Call.
eligibility:
should be comfortable in English and Hindi speaking
should have good emotional intelligence
Pay: ₹16,642.00 - ₹18,386.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service (required)
- total work (required)
**Language**:
- English (required)
- Hindi (required)
Front of House Staff
Posted today
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Job Description
**Job Types**: Full-time, Permanent, Fresher
Pay: From ₹11,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Customer Service Agent
Posted today
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Job Description
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Customer Service Responsibilities list:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Salary**: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Customer Service Agent
Posted today
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Job Description
- Calling customers for subscription
- Calling customers for renewal
- Connecting customers on whatsapp
- Circulating newspaper paper on whatsapp
**Salary**: ₹8,000.00 - ₹12,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Health insurance
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Customer Service Agent
Posted today
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URGENTLY REQUIRED! IMMIDIATE JOINING!
Process : US VOICE
Shift Window : 24/7
Working Days : 5 days
Location : Ghansoli
Week Offs : Any two (Rotational week offs)
*Graduate/Undergraduate with minimum 6 months voice experience Mandatory.
No Freshers
Salary upto 30K Inhand depending on the last drawn package and rounds of Interviews plus attractive incentives.
Note:
Work from Office
Fully Vaccinated
For further details
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹25,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Shift allowance
**Speak with the employer**
+91
Customer Service Agent
Posted today
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Job Description
Handling inbound calls & outbound calls
Understand customer need
Solve customers’ query over the phone
It is a Full Time Customer Support / TeleCaller
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (required)
- Tamil (required)
- Kannada (required)
- Telugu (required)
Work Location: In person
Customer Service-agent
Posted today
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Job Description
Need immediate joining
HSC freshers are eligible to apply
Inbound calls only ,Customer service\Iinternational BPO
Location: MALAD
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹32,868.95 per month
**Benefits**:
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person