2,624 General jobs in India

General Manager – Global Virtual Private Network Services (GVPN)

Lead the end-to-end product management and development of Tata Communications’ Global Virtual Private Network (GVPN) Services to achieve strategic, financial, and customer satisfaction goals. This role is accountable for global P&L ownership, driving product strategy, roadmap execution, and lifecycle management. Key responsibilities include developing innovative solutions, expanding network capabilities, and enhancing customer experience across diverse markets. The Position will also spearhead go-to-market initiatives, support sales enablement, and ensure GVPN remains competitive and profitable by addressing evolving customer needs and market dynamics.

Major Responsibilities & Key Role Deliverables

• Product P&L Ownership: Accountable for driving and achieving the product's financial targets: To drive product strategy, roadmap and execution to achieve GVPN P&L objectives (Gross revenue, Net revenue, EBITDA and EBIT),

• Product Development: Lead & Drive end to product conceptualization, development, enhancement & life cycle management of GVPN Services portfolio.

• Business Processes: Development of Business processes for new product/features, enhancement of business processes for existing service/features and alignment with overall organization technology/OSS and BSS roadmap.

• Product Strategy & Market Development: Create new value proposition, market strategy, pricing and positioning of the product with the sales & marketing teams. Engage and partner with technology providers to introduce new features in existing products or new products. Review & drive enhancements in product documentation, sales kit, collaterals etc.

• Sales & Solutions Enablement: Support Sales, Channels, Solutions and Commercial teams around customized solutioning, pricing and provisioning for services. Guide teams around new ways of selling/ approaching new opportunities. Participate in meetings along with Sales for specific customers.

• Annual Operating Plan: Drive AOP process to define strategy & roadmap of the product portfolio to meet the revenue & costs (Network/IT) forecast. Conduct capex and opex forecasting for the product, track and meet the AOP plan.

• Regulatory and Legal Compliance: Provide and lead input for policy/regulatory matters concerning the Product and ensure regulatory and legal compliance

Bachelor of Engineering / Bachelor of Technology.

• A Management Degree in marketing is preferable.

• 15-20 years of experience in Product Management & Product Development including GVPN Services. • Knowledge and experience in B2B market including Enterprises and Service Providers.

• Experience and knowledge in GVPN Services and market.

• Strong techno commercial and analytical skill set.

Key Responsibilities

1. Pre-Opening Planning & Execution

• Coordinate with project, design, and procurement teams for smooth handover from construction to operations.
• Develop detailed pre-opening timelines, budgets, and checklists covering all operational departments.
• Ensure brand standard implementation across rooms, F&B outlets, public areas, and back-of-house facilities.
• Oversee OS&E (Operating Supplies & Equipment) and FF&E (Furniture, Fixtures & Equipment) procurement for timely setup.

2. Team Building & HR Readiness

• Recruit, train, and mentor department heads and key team members to ensure service excellence from Day 1.
• Drive pre-opening training programs focusing on SOPs, brand culture, and guest service standards.

3. Sales, Marketing & Business Development

• Develop and implement the hotel’s pre-opening sales and marketing strategy in alignment with corporate teams.
• Build relationships with local corporations, travel partners, and media to generate pre-opening buzz and bookings.
• Establish online presence, pricing strategy, and distribution channels pre-launch.

4. Financial & Budgetary Controls

• Prepare and monitor pre-opening budgets to ensure cost control and financial efficiency.
• Implement revenue management systems and forecasting tools for optimal business performance post-opening.

5. Licensing & Compliance

• Oversee acquisition of all necessary licenses, permits, and certifications for hotel operations.
• Ensure adherence to safety, security, health, and environmental standards before and after opening.

6. Operational Readiness & Launch

• Conduct mock drills, soft openings, and trial runs to fine-tune guest experiences.
• Ensure operational excellence for a seamless grand opening and brand-compliant guest journey.

Roles & Responsibilities:-

As the Associate General Manager – Governance (City) at Livspace, you will serve as the control anchor for all governance-related practices in your city. You’ll ensure that processes, policies, and compliance mechanisms are implemented and followed across functions like design, project execution, customer experience, and especially partner/vendor management. This is a strategic and hands-on role that ensures operational discipline at the city level. You will closely work with internal teams and external partners to identify gaps, mitigate risks, and uphold Livspace’s governance and compliance standards.

Key Responsibilities :-

City Governance & SOP Adherence

• Drive compliance with Livspace’s SOPs across on-ground teams – including design, execution, vendor, and experience functions.
• Conduct routine governance checks to ensure adherence to process frameworks.
• Identify and close operational control gaps impacting service quality, timelines, or cost.

Risk & Non-Compliance Management

• Monitor and resolve governance risks including financial, operational, or service quality issues.
• Proactively address non-compliance or deviations related to internal stakeholders, such as:
• Design Teams – project delays, scope misalignment, or documentation gaps.
• Project Managers – non-adherence to SOPs, customer escalations, or quality lapses.
• Supply Chain / Modular Coordination Teams – delays in delivery, product mismatch, or installation issues.
• Operations Team – execution slippage, miscommunication with customers, or incomplete closure processes.
• Flag repeated incidents and drive systemic corrective actions and policy reinforcement

Audit Readiness & Documentation

• Maintain all project, partner, and compliance documentation in audit-ready format.
• Lead monthly/quarterly internal audits across verticals and ensure timely closure of findings.
• Track and update governance metrics through structured dashboards and trackers.

Stakeholder & Partner Coordination

• Liaise with city ops, design teams, and PMs to reinforce a governance-first mindset.
• Work directly with partners (design, execution, vendors) to ensure clarity on compliance expectations and accountability.
• Conduct workshops and refreshers to educate stakeholders on new or revised SOPs.

Reporting & Escalation Management

• Prepare city-level compliance reports and governance scorecards for business reviews.
• Escalate recurring non-compliances or systemic partner issues to the regional governance lead.
• Present RCA (Root Cause Analysis) and recommend preventive measures.

Desirable Skills:-

• Graduation / Post Graduation
• 6–8 years of experience in governance, compliance, risk management, vendor operations, or audit roles in a city-level or field operations capacity.
• Experience working with external partners/vendors in project-based or platform businesses.
• Hands-on knowledge of SOP enforcement, audit trails, documentation, and stakeholder training.
• Strong communication, analytical, and reporting skills with a bias for action.
• Background in real estate, interior design, consumer services, or execution-led businesses preferred.

Roles & Responsibilities:-

As the Associate General Manager – Governance (City) at Livspace, you will serve as the control anchor for all governance-related practices in your city. You’ll ensure that processes, policies, and compliance mechanisms are implemented and followed across functions like design, project execution, customer experience, and especially partner/vendor management. This is a strategic and hands-on role that ensures operational discipline at the city level. You will closely work with internal teams and external partners to identify gaps, mitigate risks, and uphold Livspace’s governance and compliance standards.

Key Responsibilities :-

City Governance & SOP Adherence

• Drive compliance with Livspace’s SOPs across on-ground teams – including design, execution, vendor, and experience functions.
• Conduct routine governance checks to ensure adherence to process frameworks.
• Identify and close operational control gaps impacting service quality, timelines, or cost.

Risk & Non-Compliance Management

• Monitor and resolve governance risks including financial, operational, or service quality issues.
• Proactively address non-compliance or deviations related to internal stakeholders, such as:
• Design Teams – project delays, scope misalignment, or documentation gaps.
• Project Managers – non-adherence to SOPs, customer escalations, or quality lapses.
• Supply Chain / Modular Coordination Teams – delays in delivery, product mismatch, or installation issues.
• Operations Team – execution slippage, miscommunication with customers, or incomplete closure processes.
• Flag repeated incidents and drive systemic corrective actions and policy reinforcement

Audit Readiness & Documentation

• Maintain all project, partner, and compliance documentation in audit-ready format.
• Lead monthly/quarterly internal audits across verticals and ensure timely closure of findings.
• Track and update governance metrics through structured dashboards and trackers.

Stakeholder & Partner Coordination

• Liaise with city ops, design teams, and PMs to reinforce a governance-first mindset.
• Work directly with partners (design, execution, vendors) to ensure clarity on compliance expectations and accountability.
• Conduct workshops and refreshers to educate stakeholders on new or revised SOPs.

Reporting & Escalation Management

• Prepare city-level compliance reports and governance scorecards for business reviews.
• Escalate recurring non-compliances or systemic partner issues to the regional governance lead.
• Present RCA (Root Cause Analysis) and recommend preventive measures.

Desirable Skills:-

• Graduation / Post Graduation
• 6–8 years of experience in governance, compliance, risk management, vendor operations, or audit roles in a city-level or field operations capacity.
• Experience working with external partners/vendors in project-based or platform businesses.
• Hands-on knowledge of SOP enforcement, audit trails, documentation, and stakeholder training.
• Strong communication, analytical, and reporting skills with a bias for action.
• Background in real estate, interior design, consumer services, or execution-led businesses preferred.

"Inspire. Unite. Excel. – Empowering communities and celebrating the joy of club life with

visionary leadership and a passion for sports and wellness."

The Role:

General Managers (GM) play a critical role in the Ileseum eco system and model. GMs are the bridge between the daily activities at the Clubs and the objective, direction and goals of Ileseum Clubs. The role goes beyond day-to-day operations but involves instilling the Ileseum culture in every employee, the Joy of Club Life for every member and building vibrant and strong communities. We deeply believe that the club evolves as an extension of the GM’s personality, traits and ethics.

What You’ll Be Responsible For:

Leadership & Team Management:

• Oversee, guide and manage club teams including Sales, Customer Service, Facilities Management, Trainers & Fitness staff, banquets, and support staff, including housekeeping, lifeguards, swimming coaches etc.
• Periodically review and monitor the team’s performance in terms of productivity, behavioral excellence, customer centricity and adherence to SOPs.
• Plan and put up staffing requirements for efficient club operations (considering a rational mix of employment types i.e. full time, part time, outsourced etc.).
• Ensure EDAP (Employee Development and Assessment Plan) set up for all team members, contribute in staff appraisals by providing constructive feedback, carry out mid-term assessments and addressing areas for improvement, if any.

Club Operations:

• Lead the complete club operations that includes developing and executing operational policies, procedures, and standards to ensure seamless and top-tier service delivery across all departments.
• Direct the groundskeeping and maintenance teams to ensure the park and walking lanes are impeccably maintained, clean, and safe for all users.
• Prepare and submit detailed reports on the findings of the daily walks, including recommendations for repairs, maintenance, and other necessary actions.
• Ensure that financial approvals for repairs and maintenance are obtained in a timely manner to prevent disruptions to club operations.

Wellness, Yoga & Meditation Services:

• Oversee the daily management of the wellness center, including services, staffing, and equipment.
• Curate and schedule a dynamic calendar of wellness offerings, including yoga, Pilates and meditation sessions etc., led by qualified and certified instructors.

Financial Management:

• Develop and monitor P&L plans and departmental targets.
• Ensure proper billing, vendor management, and cost optimization.

Sales and Marketing:

• Create and implement strategies to grow membership and service sales.
• Gather customer feedback and enhance experience to improve retention and satisfaction

Academies & Value Added Services:

• Supervise the operation of the Academy and all value-added services such as personal training services, ensuring programs are aligned with customer needs and market trends.
• Ensure adherence to safety protocols, training standards, and client satisfaction.
• Guide and monitor the fitness teams accordingly.

Strategic Planning & Business Development:

• Work closely with the Management to develop long-term strategic goals for Club’s growth, devise roadmap for executing the plans and periodic reviews to gauge the success.
• Identify new business opportunities, such as strategic partnerships, corporate memberships, and new service offerings.
• Evaluate customer feedback and market demand to guide decision making for future development and new service offerings.

Reporting & Performance Evaluation:

• Prepare and present monthly reports on operational performance, financial status, membership trends and customer satisfaction and growth plans.
• Ensure daily reports and dashboards (i.e. daily sales report, daily club walk through report etc., walk-in reports etc.) are updated and shared.
• Keeping track of operational expenses, such as salaries, utilities, maintenance, and marketing, and ensuring they are within budget.
• Calculating and sharing with Accounts / Finance team the incentives and commissions of various team members who are eligible for the same in a timely and accurate manner.
• Calculating and sharing with Accounts / Finance team the incentives and commissions of various team members who are eligible for the same in a timely and accurate manner.
• Evaluating staffing levels and schedules to ensure that they meet the needs of the club while optimizing costs.
• Also track metrics related to operational efficiency, such as class capacity utilization, equipment downtime, or member wait times.

IT & App Utilization:

Ensure all necessary data is entered in the Club CRM system and any other mode that has been established for sharing data & reports.

Member Satisfaction and Customer Centricity:

• Ensure that all necessary points have access control systems and are operational at all times.
• Serve as the face of the club, fostering strong, personalized relationships with members. Proactively engage with members, address feedback, and anticipate their needs to guarantee the highest levels of satisfaction and retention.
• Develop a monthly event calendar and ensure that events are conducted professionally and as per Ileseum standards and promotes community building.
• Create communities such as sports, outdoor, running, book clubs etc. and ensure regular participations and events as required.

Job Title: General Manager – Generic API Business

Location: India (Major Metro Preferred)

Travel Requirement: Up to 60%

Employment Type: Full-Time

About the Company:

Our client is a global Active Pharmaceutical Ingredient (API) developer and supplier with a rich, 40-year history in producing complex, niche, and hard-to-make APIs , including those for oncology and injectables . Headquartered in both the United States and India , the company serves a global customer base and is known for its technical excellence, high-quality manufacturing standards , and family-driven culture .

They are not a broker or distributor , but a true partner in API development and manufacturing , focused on long-term collaborations and value creation.

Position Summary:

We are seeking a commercially and operationally astute General Manager to help lead and grow the Indian arm of the business. This person will play a central role in expanding strategic partnerships, leading a team, and building the business for long-term sustainability.

This role is part of the company’s leadership succession plan ; the current Country Head has served for over 20 years and is expected to transition out in the foreseeable future. The General Manager role is therefore a grooming ground for future top leadership of the Indian operations.

This is a high-impact position for someone with a deep understanding of the API industry , excellent client-facing skills, and a strategic growth mindset. The role is remote-friendly, with travel required to customer sites, manufacturing locations, and international offices.

Key Responsibilities:

• Lead strategic and operational initiatives in India, managing a team of direct reports across commercial, technical, and support functions.
• Drive business growth through value-based selling , emphasizing the company's technical strength and global capabilities—not transactional sales.
• Open doors and build strong relationships with key global pharmaceutical clients, including C-suite and VP-level stakeholders .
• Identify and pursue new business opportunities across oncology, injectables, and other high-value API segments .
• Act as a bridge between Indian operations and global business development teams, especially in the US.
• Travel for business development, client meetings, plant visits, and international collaboration.
• Monitor industry trends, regulatory shifts, and market needs to shape strategic direction.
• Prepare to eventually take over as Country Head – India , ensuring a seamless leadership transition.

Qualifications:

• 10–15 years of leadership experience in the API/pharmaceutical industry , including at least 5 years in a senior commercial or general management role .
• Proven success in managing and growing international API client relationships.
• Strong knowledge of the API development and manufacturing lifecycle , particularly in oncology and injectables .
• Excellent business acumen with strong communication and negotiation skills.
• Ability to travel up to 60%, both within India and internationally.
• Demonstrated leadership experience with direct reports and cross-functional teams.
• Entrepreneurial mindset with the ability to balance strategy with execution.

What We Offer:

• A clear path to Country Head leadership
• Dynamic and global work environment
• Opportunity to represent a respected, long-standing API manufacturer with global reach
• Competitive compensation and growth potential
• Family-oriented company culture with a strong emphasis on values, trust, and long-term relationships

How to Apply:

• Interested candidates should apply with submitting a resume. Experience in APIs is vital

We are currently hiring for the role in the Connected Vehicle /Connectivity domain with one of the leading Automobile Giant company.

Responsibilities

• To introduce India Market specific services for customers.
• To identify the business opportunity for generating a new revenue stream ( Data monetization/ royalty) for the company and to introduce new services to generate revenue.
• To Lead subscription projects, to implement strategies to increase the penetration and to achieve the KPI.
• Close Association with Dealership, Sales & Service team to achieve KPI.
• To manage Connected car Platform and operations.
• Enhancing customer experience and engagement.
• Guiding the team for resolving the issues and meeting the KPI.
• Competition Benchmarking, customer survey to get the market insight .
• Go to Market planning including Branding , Marketing, Press release etc.
• The person should have a strong understanding of the Subscription model, connected Car platform, cloud solution, Telematics.

Qualifications

• BE/B.Tech and MBA preferred

Scott Bader is seeking an experienced General/Business Manager to lead our Indian operations, based in Mumbai . This is a critical leadership role where you’ll have full responsibility for driving commercial excellence and fostering business growth. This includes building strategic partnerships, leading and mentoring teams, and expanding market reach.

This role is focused on driving revenue growth, developing and executing business strategies, and managing key partnerships. You are responsible for understanding market trends, identifying new business opportunities, and leading teams to achieve sales targets and profitability.

Some of your key responsibilities:

• Builds relationship with customers, suppliers, distributors, partners, and vendors. Proposes and develops strategic partnerships.
• Draw synergies and strengths across the group to scale up business opportunities. Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions.
• Deliver on key financial objectives, including profitability, budget adherence, and capital expenditure. Drive market and distributor recovery initiatives with cross-functional teams. Oversee site operations.
• Champion Health, Safety, Environment and Quality (HSEQ) standards, fostering a world-class safety culture.
• Develop and execute strategic plans that align with the Group’s 2036 vision.
• Oversee legal, regulatory, and statutory compliance for Scott Bader India.

What do I need to be successful in this role?

• Extensive senior leadership experience in a manufacturing environment, ideally chemical.
• A LEAN practitioner mindset with proven experience in operational excellence and performance improvement.
• Strong financial acumen and a track record of managing large budgets and CAPEX projects.
• Experience leading change management and developing strategic plans at a national level.
• Exceptional communication, influencing, and stakeholder management skills in a matrix environment.
• A relevant engineering degree: a business qualification or Health & Safety certification is desirable.

What’s in it for me?

• A competitive salary alongside being included in our company bonus scheme. Our Group Staff Bonus & Profit Performance Pay bonus schemes reinforce the Scott Bader principle of working together for a common goal and sharing in our successes.
• Inclusion in our group medical insurance subsidised by Scott Bader, alongside free membership to our employee assistance programme.
• Access to group personal accident cover.
• Employee Provident fund alongside our Scott Bader gratuity scheme.
• 21 days annual leave entitlement plus 12 Public Holidays
• We offer all our employees one full day per year to complete volunteering work of your choice which is fully paid. Alongside this, if you are thinking about fundraising for your favourite charity or local community event, we will happily match the funds that you have raised up to a maximum of INR 51,762 in any one year.

Who are Scott Bader?

Scott Bader is an employee-owned global manufacturer of advanced composites, structural adhesives and functional polymers. Established in 1921, we have a century of expertise in manufacturing high-quality, innovative products for a variety of markets around the world. Scott Bader now employs 800 people across 7 manufacturing sites and 18 offices worldwide.

We are committed to expanding our global reach, with recent ventures including North America, India, Japan and Australia, while continuing to build on our reputation for innovation, outstanding quality and technical expertise.

Scott Bader is different to most other companies. Our business is based on the simple principle of maintaining a balance between our social purpose and business needs. In 1951 we became the first UK company to hold a Common Ownership Certificate when the Bader family handed over their shares to The Scott Bader Commonwealth Limited – in simple terms, this means that Scott Bader colleagues own and are responsible for the success and overall wellbeing of the company.

Diversity & Inclusion

Our aim is to create an environment that is welcoming to all people, and ensures we treat each other and customers with respect. We appreciate different and fresh ways of thinking, encouraging innovation where colleagues feel they can express their views freely, and create a working atmosphere in which everyone is able to deliver a high-quality service.

Job description- General Manager

About Urban Company :-

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized, and reliable service experience. To fulfil this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

What you'll do:-

• Independently own and build all aspects of UCs business across your vertical in the city cluster you are responsible for -building the supply chain across selection, training and onboarding of professionals; daily operations; quality of service; user growth and expansion. This is an operations-heavy role; the leader is expected to be hands-on and on the ground.

• Grow the marketplace by improving the quality of service, like service availability, on the-job quality through training, etc.

• Build, coach, and lead a high-performance team - they need to be good at hiring and grooming talent.

• Be part of key projects that improve the performance of the overall category - work with category heads, product, and marketing teams. In a nutshell, the General Manager is expected to completely own and drive the business, the team, and make all decisions for the city cluster. This is an operationally heavy role, and we expect the leader to be strong on operational excellence and leadership skills.

What We Need:-

• Experience in a high-growth operations-based Startup, Ecommerce, FMCG

• High sense of ownership and a penchant for excellence

• Extremely strong first-principles problem solvers, who have a maker/builder within them and want to bring to life consumer insights to revolutionize the service industry.

What can you expect?:-

• A great work environment with massive ownership and growth opportunities.

• Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsession.

• A lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and change.

• Growth opportunities within UC via our robust internal mobility program.