1,119 General Office jobs in India

• Manage and maintain electronic calendars for team members, scheduling meetings and appointments.
• Handle incoming and outgoing email correspondence, responding to inquiries and drafting communications.
• Organize and maintain digital filing systems, ensuring easy access to important documents.
• Perform data entry tasks with accuracy and efficiency.
• Assist with travel arrangements, including booking flights and accommodations.
• Prepare meeting agendas and take minutes when required.
• Support the coordination of virtual team events and activities.
• Respond to internal and external inquiries in a timely and professional manner.
• Assist with basic report generation and presentation preparation.
• Maintain a high level of confidentiality regarding sensitive information.

• High school diploma or equivalent; further education or relevant certifications are a plus.
• Previous experience in an administrative or office support role is desirable but not mandatory.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or Google Workspace.
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Detail-oriented and accurate in work execution.
• Self-motivated and able to work independently in a remote setting.
• Familiarity with virtual collaboration tools (e.g., Zoom, Slack) is beneficial.
• A positive attitude and willingness to learn new skills.

L2 MS Office support engineer

Location: Bangalore/Hyderabad/Delhi NCR/ Pune/ Chennai

Experience: 5-8 years

30 days joiners preferred.

Kindly share resume to with Sub of " with sub of "MS Office Support" along with notice period.

WHAT YOU’LL DO:

• Applicants will perform Level 2 application support and incident management.
• The candidate will be working with the Productivity Tools team.
• The team owns and supports several products within Microsoft 365 including all Office applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
• Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
• Work closely with Level 1/1.5 support teams.
• Escalate complex issues to Level 3 engineers or vendors as needed.

Responsibilities

• Applicants will perform Level 2 application support and incident management.
• The candidate will be working with the Productivity Tools team.
• The team owns and supports several products within Microsoft 365 including all Ofifce applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
• Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
• Work closely with Level 1/1.5 support teams.
• Escalate complex issues to Level 3 engineers or vendors as needed.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's / Master's degree in computer science engineering/technology)
• Technical certifications would be an added advantage

Preferred Qualifications/ Skills

• You will be supporting a global user community. Flexible work hours are required.
• A strong background troubleshooting on enterprise Windows, Mac and iOS environments as well as the MS Office 365 applications that reside on those platforms.
• Proficient in troubleshooting and resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments
• Expertise in supporting Outlook and native email clients, with deep knowledge of delegation, shared mailbox access, PST migrations, online archives, and related enterprise environment issues.
• Evolving experience across Level 1/2 support roles in the technology stack previously described.
• Responsible for Incident and problem escalation and resolution for Office 365 platforms.
• Basic knowledge and experience of Microsoft Exchange Admin Center and delegation permissions.
• Experience with Adobe applications is a plus.
• ITIL and Major incident management knowledge
• Strong comprehensive problem-solving skills to identify and solve issues quickly.
• Ability to work independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand.
• Effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency.
• Strong analytical and troubleshooting skills, detail-oriented, and quality-minded.
• Exceptional verbal and written communication and presentation skills.

L2 MS Office support engineer

Location: Bangalore/Hyderabad/Delhi NCR/ Pune/ Chennai

Experience: 5-8 years

30 days joiners preferred.

Kindly share resume to with Sub of " with sub of "MS Office Support" along with notice period.

WHAT YOU’LL DO:

• Applicants will perform Level 2 application support and incident management.
• The candidate will be working with the Productivity Tools team.
• The team owns and supports several products within Microsoft 365 including all Office applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
• Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
• Work closely with Level 1/1.5 support teams.
• Escalate complex issues to Level 3 engineers or vendors as needed.

Responsibilities

• Applicants will perform Level 2 application support and incident management.
• The candidate will be working with the Productivity Tools team.
• The team owns and supports several products within Microsoft 365 including all Ofifce applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
• Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
• Work closely with Level 1/1.5 support teams.
• Escalate complex issues to Level 3 engineers or vendors as needed.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's / Master's degree in computer science engineering/technology)
• Technical certifications would be an added advantage

Preferred Qualifications/ Skills

• You will be supporting a global user community. Flexible work hours are required.
• A strong background troubleshooting on enterprise Windows, Mac and iOS environments as well as the MS Office 365 applications that reside on those platforms.
• Proficient in troubleshooting and resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments
• Expertise in supporting Outlook and native email clients, with deep knowledge of delegation, shared mailbox access, PST migrations, online archives, and related enterprise environment issues.
• Evolving experience across Level 1/2 support roles in the technology stack previously described.
• Responsible for Incident and problem escalation and resolution for Office 365 platforms.
• Basic knowledge and experience of Microsoft Exchange Admin Center and delegation permissions.
• Experience with Adobe applications is a plus.
• ITIL and Major incident management knowledge
• Strong comprehensive problem-solving skills to identify and solve issues quickly.
• Ability to work independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand.
• Effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency.
• Strong analytical and troubleshooting skills, detail-oriented, and quality-minded.
• Exceptional verbal and written communication and presentation skills.

L2 MS Office support engineer

Location: Bangalore/Hyderabad/Delhi NCR/ Pune/ Chennai

Experience: 5-8 years

30 days joiners preferred.

Kindly share resume to with Sub of " with sub of "MS Office Support" along with notice period.

WHAT YOU’LL DO:

• Applicants will perform Level 2 application support and incident management.
• The candidate will be working with the Productivity Tools team.
• The team owns and supports several products within Microsoft 365 including all Office applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
• Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
• Work closely with Level 1/1.5 support teams.
• Escalate complex issues to Level 3 engineers or vendors as needed.

Responsibilities

• Applicants will perform Level 2 application support and incident management.
• The candidate will be working with the Productivity Tools team.
• The team owns and supports several products within Microsoft 365 including all Ofifce applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
• Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
• Work closely with Level 1/1.5 support teams.
• Escalate complex issues to Level 3 engineers or vendors as needed.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's / Master's degree in computer science engineering/technology)
• Technical certifications would be an added advantage

Preferred Qualifications/ Skills

• You will be supporting a global user community. Flexible work hours are required.
• A strong background troubleshooting on enterprise Windows, Mac and iOS environments as well as the MS Office 365 applications that reside on those platforms.
• Proficient in troubleshooting and resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments
• Expertise in supporting Outlook and native email clients, with deep knowledge of delegation, shared mailbox access, PST migrations, online archives, and related enterprise environment issues.
• Evolving experience across Level 1/2 support roles in the technology stack previously described.
• Responsible for Incident and problem escalation and resolution for Office 365 platforms.
• Basic knowledge and experience of Microsoft Exchange Admin Center and delegation permissions.
• Experience with Adobe applications is a plus.
• ITIL and Major incident management knowledge
• Strong comprehensive problem-solving skills to identify and solve issues quickly.
• Ability to work independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand.
• Effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency.
• Strong analytical and troubleshooting skills, detail-oriented, and quality-minded.
• Exceptional verbal and written communication and presentation skills.

L2 MS Office support engineer

Location: Bangalore/Hyderabad/Delhi NCR/ Pune/ Chennai

Experience: 5-8 years

30 days joiners preferred.

Kindly share resume to with Sub of " with sub of "MS Office Support" along with notice period.

WHAT YOU’LL DO:

• Applicants will perform Level 2 application support and incident management.
• The candidate will be working with the Productivity Tools team.
• The team owns and supports several products within Microsoft 365 including all Office applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
• Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
• Work closely with Level 1/1.5 support teams.
• Escalate complex issues to Level 3 engineers or vendors as needed.

Responsibilities

• Applicants will perform Level 2 application support and incident management.
• The candidate will be working with the Productivity Tools team.
• The team owns and supports several products within Microsoft 365 including all Ofifce applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
• Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
• Work closely with Level 1/1.5 support teams.
• Escalate complex issues to Level 3 engineers or vendors as needed.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's / Master's degree in computer science engineering/technology)
• Technical certifications would be an added advantage

Preferred Qualifications/ Skills

• You will be supporting a global user community. Flexible work hours are required.
• A strong background troubleshooting on enterprise Windows, Mac and iOS environments as well as the MS Office 365 applications that reside on those platforms.
• Proficient in troubleshooting and resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments
• Expertise in supporting Outlook and native email clients, with deep knowledge of delegation, shared mailbox access, PST migrations, online archives, and related enterprise environment issues.
• Evolving experience across Level 1/2 support roles in the technology stack previously described.
• Responsible for Incident and problem escalation and resolution for Office 365 platforms.
• Basic knowledge and experience of Microsoft Exchange Admin Center and delegation permissions.
• Experience with Adobe applications is a plus.
• ITIL and Major incident management knowledge
• Strong comprehensive problem-solving skills to identify and solve issues quickly.
• Ability to work independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand.
• Effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency.
• Strong analytical and troubleshooting skills, detail-oriented, and quality-minded.
• Exceptional verbal and written communication and presentation skills.

Company Profile

Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 300+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers.

Role Purpose & Context

Support the Middle Office Operational process by providing admin support to the Account Managers for Financial Clearing and Discount management services to Nextgen customers.

System & Date Support

• Preparing Monthly Cycle Calender.
• Downloading Barclays Statement and sending it to publicpmn.
• Prearing relevant reports and providing same to the customers as per calender deadline.
• Manual Debt Chase to top partners as per customer’s requirement.
• Amendments in Indicative reports as per customer’s instruction.
• Preparing Summary Report for Fund Transfer and Unused Fund.
• Daily check on Allocation queue and Issue Logs.
• Answering Client’s, Account Manager’s and Partner query received on
• Follow-up on pending invoices, IOT documents and Remittance details.
• Work closely with the Account managers and Back office ensuring high level of customer satisfaction at all times.
• Account Managers’s day to day point of contact for all operational matters related to Client query.

Requirements

• 0 to 2 years prior work experience and ideally gained in finance or administration
• Analytical and numerate
• High level of attention to detail
• Well organised and ability to multitask.
• Service-oriented can do attitude
• A team player but able to work independently.
• Ability to work under pressure
• MS office
• Accounting knowledge is desirable.
• A University degree is desirable
• English oral and written, additional language is desirable.

Benefits

• Health Insurance
• Provident Fund, Gratuity
• 5 days working (Monday-Friday)
• Employee Engagement activities in a Quarter