429 Genpact jobs in India
Business Process
Posted today
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Job Description
Description
Responsible for analysis and evaluation of user business problems and including problem definition, evaluation of requirements, and implementation of systems/processes.
May participate in business systems planning to define or upgrade business applications or functional solutions. May serve as business liaison to IT.
Participate in projects wherever Sales Support team is required to support in testing and training business users.
Ensures effective communication across teams/functions.
Keeps management informed of progress, key issues and changes which may impact the business.
Key Highlights:
Qualifications
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required:
OccasionalShift:
DayDuration:
No End DateJob Function:
AdministrationBusiness Process Analyst
Posted 4 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Process Analyst to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
**Business Analyst**
**Role Overview:**
We are seeking a detail-oriented and analytical **Business Analyst / Data Analyst** to support our Infrastructure Services function. The role will involve gathering and analyzing business requirements, interpreting infrastructure data, preparing insights, and enabling decision-making for stakeholders. The candidate will collaborate closely with Infrastructure, Operations, and IT leadership teams to improve service delivery, optimize processes, and ensure data-driven governance.
**Key Responsibilities:**
**Business Analysis (Infrastructure Focus):**
+ Engage with stakeholders to gather, document, and analyze business and technical requirements related to infrastructure services (network, cloud, servers, end-user computing, etc.).
+ Translate requirements into functional specifications, workflows, and process improvements.
+ Identify gaps, risks, and opportunities within infrastructure operations.
+ Support project teams with requirement validation, test case reviews, and change management.
**Data Analysis:**
+ Collect, clean, and analyze infrastructure-related data (incident trends, capacity, performance, utilization, financial spend).
+ Develop dashboards, reports, and visualizations to track KPIs, SLAs, and performance metrics.
+ Provide insights to support decision-making for capacity planning, service optimization, and cost management.
+ Automate recurring reporting and improve data accuracy and consistency across systems.
**Governance & Reporting:**
+ Support infrastructure governance forums with actionable insights and data packs.
+ Prepare monthly and quarterly reports for leadership, highlighting performance, trends, and anomalies.
+ Collaborate with Finance and Operations to ensure alignment between actual costs, forecasts, and cost models.
**Required Skills & Competencies:**
+ Strong analytical and problem-solving skills with attention to detail.
+ Proficiency in **Excel, SQL, Power BI, or Tableau** for data manipulation and visualization.
+ Experience working with ITSM tools (ServiceNow, Remedy, or equivalent) and infrastructure monitoring data.
+ Ability to document processes, workflows, and business requirements.
+ Excellent communication skills to interact with both technical and non-technical stakeholders.
+ Knowledge of IT Infrastructure domains (cloud, servers, storage, networking, EUC) preferred.
**Qualifications & Experience:**
+ Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
+ 2-5 years of experience in **Business Analysis** or **Data Analysis** (preferably within IT Infrastructure / Technology Services).
+ Exposure to ITIL practices and service delivery frameworks is desirable.
+ Experience in financial / cost analysis of IT services will be an added advantage.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Business Process Analyst
Posted 4 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Process Analyst to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
**Business Analyst**
**Role Overview:**
We are seeking a detail-oriented and analytical **Business Analyst / Data Analyst** to support our Infrastructure Services function. The role will involve gathering and analyzing business requirements, interpreting infrastructure data, preparing insights, and enabling decision-making for stakeholders. The candidate will collaborate closely with Infrastructure, Operations, and IT leadership teams to improve service delivery, optimize processes, and ensure data-driven governance.
**Key Responsibilities:**
**Business Analysis (Infrastructure Focus):**
+ Engage with stakeholders to gather, document, and analyze business and technical requirements related to infrastructure services (network, cloud, servers, end-user computing, etc.).
+ Translate requirements into functional specifications, workflows, and process improvements.
+ Identify gaps, risks, and opportunities within infrastructure operations.
+ Support project teams with requirement validation, test case reviews, and change management.
**Data Analysis:**
+ Collect, clean, and analyze infrastructure-related data (incident trends, capacity, performance, utilization, financial spend).
+ Develop dashboards, reports, and visualizations to track KPIs, SLAs, and performance metrics.
+ Provide insights to support decision-making for capacity planning, service optimization, and cost management.
+ Automate recurring reporting and improve data accuracy and consistency across systems.
**Governance & Reporting:**
+ Support infrastructure governance forums with actionable insights and data packs.
+ Prepare monthly and quarterly reports for leadership, highlighting performance, trends, and anomalies.
+ Collaborate with Finance and Operations to ensure alignment between actual costs, forecasts, and cost models.
**Required Skills & Competencies:**
+ Strong analytical and problem-solving skills with attention to detail.
+ Proficiency in **Excel, SQL, Power BI, or Tableau** for data manipulation and visualization.
+ Experience working with ITSM tools (ServiceNow, Remedy, or equivalent) and infrastructure monitoring data.
+ Ability to document processes, workflows, and business requirements.
+ Excellent communication skills to interact with both technical and non-technical stakeholders.
+ Knowledge of IT Infrastructure domains (cloud, servers, storage, networking, EUC) preferred.
**Qualifications & Experience:**
+ Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
+ 2-5 years of experience in **Business Analysis** or **Data Analysis** (preferably within IT Infrastructure / Technology Services).
+ Exposure to ITIL practices and service delivery frameworks is desirable.
+ Experience in financial / cost analysis of IT services will be an added advantage.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Business Process Architect
Posted 23 days ago
Job Viewed
Job Description
Job Number # - Mumbai, Maharashtra, India
**Who We Are**
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
**Brief introduction - Role Summary/Purpose:**
+ Colgate-Palmolive is looking for an SAP FICO - Business process architect to join its Global support services organization. The Information Security Engineer will work closely with the GSSO FI team , cross functional team, SSO's and CBS and business users across the globe.
+ The successful candidate will be responsible for evaluating, designing and implementing SAP solutions in the General accounting & reporting for Colgate subsidiaries. The role requires the person to act as an expert of the global business processes within the function, own the execution of different projects activities and ensure the smooth execution of critical business processes.
+ The person will be required to collaborate with business teams / technical teams and IT counterparts for daily support incidents and project activities in different business areas across all geographies.
+ Ability to capture the requirements related to business problems and transform that into a solution design.
**Responsibilities:**
+ This position is for an Individual contributor who would be responsible for the following
+ Deliver day to day application support including response to emergencies (24x7)
+ Manage & perform the design, configuration & testing of SAP & other applications for projects, upgrades, implementations and roll outs
+ Maintain standards of system performance & reliability by following procedures, analyzing root causes & continuous improvement
+ Enforce global governance, project steps & documentation
+ Ability to independently connect with business to understand the requirement and recommend a suitable solution
+ Ability to function as support coordinator balancing resource loads, tracking SLA progress
+ Ability to craft functional specifications for developers for specific custom developments
+ Stay updated with the latest technological advancement and changes in the world of SAP development and other technologies. Adapt to these changes by self-training and research work
+ Mentor and coach junior developer resources
**Required Qualifications:**
+ Any Bachelor's Degree( Commerce graduates preferred),any post graduate, CA, ICWA/CMA
+ Strong oral & written communication skills
+ Ability to identify, analyze, and resolve problems logically
+ Ability to seek and identify root cause
+ Should be flexible and adaptable to new technologies.
**Preferred Qualifications:**
+ Experience in the SAP S/4 Hana environment for Finance applications.
+ Having domain experience of working in manufacturing organization
+ Experience on Material Ledger / Actual Costing is desirable
+ Experience on S/4HANA Account Based PA, Material Ledger would be an added advantage
+ Knowledge in ABAP debugging would be an added advantage
**Our Commitment to Inclusion**
Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form ( should you require accommodation.
#LI-Hybrid
Business Process Assistant
Posted today
Job Viewed
Job Description
Company Description
StraightPixel is a dynamic team of professionals dedicated to supporting startups and medium-sized businesses in scaling and improving their operations. We are driven by our passion for creative problem-solving and our commitment to excellence. Our services cater to a wide range of entrepreneurial businesses and SMEs from various industries and locations. Our mission is to help businesses adapt and grow through innovative solutions.
Business Processes Assistant - Remote
Company: Straightpixel
Location: Work From Home (Must be located in Mumbai, India)
Hours: 4:00 AM - 2:00 PM IST (1-hour lunch break)
Reports To: CEO
Job Overview
We're seeking a Business Processes Assistant to handle basic office processes and data research for our Philippines-based company. This is a remote position with early morning hours.
Key Responsibilities
- Handle basic office processes and administrative tasks
- Conduct data research and compile reports
- Maintain accurate records and databases
- Support daily business operations
- Assist with process documentation
Requirements
Essential:
- Strong Excel and data research skills
- Excellent English communication
- Must own a laptop and have a reliable internet connection
- Available for a 4 AM - 2 PM IST schedule
Preferred:
- QuickBooks and/or Xero experience (advantage)
- Previous remote work experience
- Bachelor's degree in a relevant field
Technical Requirements
- Personal laptop (Windows/Mac, 8GB RAM minimum)
- High-speed internet (25+ Mbps)
- Quiet, dedicated workspace
- Backup internet connectivity
What We Offer
- Competitive salary
- 100% remote work
- International team experience
- Direct reporting to CEO
How to Apply
Business Process Manager
Posted 2 days ago
Job Viewed
Job Description
Role Summary:
The Regional Business Process Manager will lead initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region. This role will be instrumental in driving continuous improvement through effective deployment of technology, establishing a high- performance agency network, and leading regional improvement projects.
Core Responsibilities:
- Harmonized Processes & Target Operating Models:
Implement harmonized processes across the region to create a standardized approach to operations. Collaborate with Regional Businessowner teams to review target operating models that enhance efficiency and operational effectiveness. Continuously assess and refine these models to ensure alignment with regional requirements. Bring to HO Regional process specificities and regional business requirements if any
- Effective Deployment of Technologies:
Help Agencies to identify and prioritize automation opportunities to reduce manual processes and operational redundancies. Act as a liaison between Regional agencies and promote best practice sharing
- High-Performance Agency Network Management:
Develop and implement a high-performance mindset within the regional agencies. Monitor and coach QPMs to improve agency performance across the region. Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks
- Regional Improvement Projects:
Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains. Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions. Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.
- Regional Deployments:
Deploy Target Operating models in the regions challenge to minimize exceptions and manage Country Manager expectation. Deploy new tools and new process within the Region Monitor implementation and project adoption before handover to Business units
- Project Management & HO contribution:
Participate in HO global projects, working closely with HO BEX team and external teams to manage the effective implementation of projects. Act as a focal point for the region to provide regional specificities and process needs. Collaborate and Help Agencies during GBS transition projects
- Implementation of New Clusters or Agencies:
Lead the setup and implementation of new regional clusters or agencies, ensuring alignment with business standards and operational targets. Provide guidance on standard operating procedures, resource allocation, and technology requirements to establish a solid foundation for new entities. Ensure smooth integration and adherence to the target operating model
Required Capability:
To be successful, this role requires conceptual and strategic thinking with advanced problem-solving and decision-making skills. An inspiring management style which incorporates CMA CGM’s vision and values, that is naturally collaborative, bold and teamwork driven.
Key Competencies:
- Degree in Maritime Business, Logistics or Supply chain, or business management.
- At least 3 years of managerial experience in project management and/or business process improvement.
- Certification in LEAN Six Sigma, Project Management would be advantageous
- Strategic Vision: Ability to see the big picture and align operational processes with strategic business goals.
- Change Management: Skilled in managing change effectively to drive the adoption of new processes and technologies.
- Technology Acumen: Knowledgeable about new and emerging technologies, with the ability to identify and deploy relevant tools for process improvement.
- Continuous Improvement Mindset: Proactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows (Lean and Six Sigma knowledge)
- Data-Driven Decision Making: Strong analytical skills to evaluate data, assess performance, and inform process optimizations.
Business Process Manager
Posted today
Job Viewed
Job Description
Role Summary:
The Regional Business Process Manager will lead initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region. This role will be instrumental in driving continuous improvement through effective deployment of technology, establishing a high- performance agency network, and leading regional improvement projects.
Core Responsibilities:
- Harmonized Processes & Target Operating Models:
Implement harmonized processes across the region to create a standardized approach to operations. Collaborate with Regional Businessowner teams to review target operating models that enhance efficiency and operational effectiveness. Continuously assess and refine these models to ensure alignment with regional requirements. Bring to HO Regional process specificities and regional business requirements if any
- Effective Deployment of Technologies:
Help Agencies to identify and prioritize automation opportunities to reduce manual processes and operational redundancies. Act as a liaison between Regional agencies and promote best practice sharing
- High-Performance Agency Network Management:
Develop and implement a high-performance mindset within the regional agencies. Monitor and coach QPMs to improve agency performance across the region. Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks
- Regional Improvement Projects:
Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains. Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions. Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.
- Regional Deployments:
Deploy Target Operating models in the regions challenge to minimize exceptions and manage Country Manager expectation. Deploy new tools and new process within the Region Monitor implementation and project adoption before handover to Business units
- Project Management & HO contribution:
Participate in HO global projects, working closely with HO BEX team and external teams to manage the effective implementation of projects. Act as a focal point for the region to provide regional specificities and process needs. Collaborate and Help Agencies during GBS transition projects
- Implementation of New Clusters or Agencies:
Lead the setup and implementation of new regional clusters or agencies, ensuring alignment with business standards and operational targets. Provide guidance on standard operating procedures, resource allocation, and technology requirements to establish a solid foundation for new entities. Ensure smooth integration and adherence to the target operating model
Required Capability:
To be successful, this role requires conceptual and strategic thinking with advanced problem-solving and decision-making skills. An inspiring management style which incorporates CMA CGM’s vision and values, that is naturally collaborative, bold and teamwork driven.
Key Competencies:
- Degree in Maritime Business, Logistics or Supply chain, or business management.
- At least 3 years of managerial experience in project management and/or business process improvement.
- Certification in LEAN Six Sigma, Project Management would be advantageous
- Strategic Vision: Ability to see the big picture and align operational processes with strategic business goals.
- Change Management: Skilled in managing change effectively to drive the adoption of new processes and technologies.
- Technology Acumen: Knowledgeable about new and emerging technologies, with the ability to identify and deploy relevant tools for process improvement.
- Continuous Improvement Mindset: Proactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows (Lean and Six Sigma knowledge)
- Data-Driven Decision Making: Strong analytical skills to evaluate data, assess performance, and inform process optimizations.
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