378 Global Compliance jobs in India

Job Description

We are a leading alternate legal service provider and talent management solutions company in our industry. Our company is looking for talented senior attorneys (Compliance Specialist ) to join our dynamic legal team. You will perform a range of duties including maintaining legal and regulatory compliance registers by researching and communicating.

Role of Compliance Specialist

A compliance specialist helps organizations ensure that their operations comply with relevant laws, regulations, and policies. They are responsible for monitoring and documenting compliance activities, advising leadership and management on compliance matters globally.

A successful Compliance Specialist should be able to identify compliance issues and recommend solutions. You should have strong analytical thinking skills and be able to maintain meticulous records of compliance activities.

Responsibilities for Compliance Specialist

Consulting with various departments and advising leadership and management on compliance mattersDeveloping and providing employee training on compliance policies, practices, and reporting systems.Identifying, investigating, and reporting compliance issues, irregularities, and violations.Tracking and responding to complaints.Maintaining records of compliance activities.Preparing and filing compliance reports.Track and review regulatory bulletins and various other sources of information.Maintains quality service by establishing and enforcing organization standards.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.Building and leading a team as per the requirements of the project.Requirements Qualifications for Compliance Specialist 8+ years of compliance research and drafting experienceExperience in Project Management and People Management,Possess a bachelor's or master's degree in lawPrior global compliance experienceExcellent oral and written communication skills.Outstanding research and interpretation skills.Knowledge of laws, legal codes, procedures, and other relevant regulatory standards.Proficiency in MS Office.Strong analytical and critical thinking skills.Attention to detailBenefits What’s there for you

We’ll equip you for the future, both yours and ours, whatever it may bring. We believe that enjoyment and satisfaction at work go hand in hand.

We are proud to offer a competitive and innovative employment package that’s committed to the health, success and well-being of all of our people. We also have several initiatives to help our people strike the necessary work / life balance.Learning is a continuous process of life. We offer extensive opportunities for personal and professional development. Whether it’s enhancing your professional skills or honing your personal interests of cooking classes to guitar strings that you’ve been meaning to take, we’ll support you in doing what you love.

Our client, a rapidly expanding technology firm, is seeking a highly skilled and experienced Senior Data Privacy Counsel to lead their global data privacy initiatives. This is a fully remote position, offering the flexibility to work from anywhere while contributing to critical legal and compliance functions. You will be responsible for advising the company on all aspects of data privacy law, including GDPR, CCPA, and other relevant regulations worldwide. This role requires a deep understanding of legal frameworks, technology, and business operations, with a strong emphasis on proactive risk mitigation.

Key Responsibilities:

• Provide expert legal counsel on data privacy laws and regulations across multiple jurisdictions.
• Develop, implement, and maintain comprehensive data privacy policies, procedures, and training programs.
• Conduct Data Protection Impact Assessments (DPIAs) and Privacy Impact Assessments (PIAs) for new products, services, and data processing activities.
• Advise on data breach response plans and manage investigations and notifications in compliance with legal requirements.
• Review and negotiate data processing agreements (DPAs) and other vendor contracts with a privacy lens.
• Collaborate with cross-functional teams, including engineering, product development, marketing, and security, to ensure privacy-by-design principles are embedded.
• Stay current with evolving data privacy laws, regulatory guidance, and industry best practices.
• Represent the company in interactions with data protection authorities and external stakeholders.
• Manage and oversee privacy-related litigation and regulatory inquiries.
• Develop and deliver training on data privacy compliance to employees at all levels.
• Promote a culture of privacy awareness and responsibility throughout the organization.

Qualifications:

• Juris Doctor (JD) or equivalent law degree from an accredited institution.
• Admission to practice law in at least one relevant jurisdiction.
• Minimum of 8 years of legal experience, with a significant focus on data privacy and data protection law.
• In-depth knowledge of global privacy regulations such as GDPR, CCPA, PIPEDA, LGPD, etc.
• Experience in drafting and implementing privacy policies, procedures, and training materials.
• Proven ability to conduct DPIAs and advise on privacy-by-design.
• Experience managing data breach incidents and responding to regulatory inquiries.
• Excellent analytical, negotiation, and drafting skills.
• Strong understanding of technology, software development lifecycles, and cloud computing environments.
• Ability to work independently and manage multiple complex projects in a remote setting.
• Exceptional communication and interpersonal skills, with the ability to explain complex legal concepts to non-legal audiences.
• CIPP certification (e.g., CIPP/E, CIPP/US) is highly desirable.

This is a critical role for a seasoned legal professional passionate about safeguarding user data and ensuring global compliance. Join our client's team and make a significant impact on their privacy posture from the convenience of your remote workspace. The primary focus for this role is Indore, Madhya Pradesh, IN .

Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Avalara is an AI-first company. We expect every engineer, manager, and to actively leverage AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows, and products — and success at Avalara requires embracing AI as an essential capability, not an optional tool.

What You’ll Do

We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.

What Your Responsibilities Will Be

• Research, monitor, translate & interpret the customs duty laws and tariff changes, evaluate the content accuracy, and conclude on landed cost content calculation decisions and actions.
• Maintain existing customs tariff and landed cost content for assigned countries by monitoring customs law changes.
• Maintained accurate, complete, and timely updated customs tariff content.
• Contact customs department to source the customs duty, taxes, and compliance requirements.
• Document research findings in required format and tools.
• Conduct web and subscription service research and be active with all the global trade news.
• Meet monthly deadlines to incorporate research findings into Avalara tools.
• Effectively work and communicate with team members to accomplish specific tasks on a timely, efficient, and productive manner.
• Open to accepting additional responsibilities when required.

What You'll Need to be Successful

• MBA (International Business/Finance)
• A minimum of 3 years of relevant work experience
• Foreign language knowledge & translation skill is preferred
• Excellent knowledge of AI tools and their usage
• Excellent logical and analytical skills
• Strong English writing and verbal communication skills.
• Excellent time management and organizational skills
• Ability to work well in a team environment.

How We'll Take Care of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversit y

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.