55 Global Delivery jobs in India
Global Delivery Head
Posted today
Job Viewed
Job Description
About Our Client
Our client is a leading provider of innovative digital solutions that deliver secure, efficient, and accessible services across various public sector initiatives. The company prides itself on its commitment to innovation and delivering top-notch services to its customers, making it a leader in its field. Their focus on collaboration, innovation, and excellence drives their mission to create sustainable solutions that positively impact communities.
Job Description
The Successful Applicant
A successful Global Delivery Head should have:
Global Delivery Centre Head
Posted 1 day ago
Job Viewed
Job Description
1. Strategic
• Develop an integrated view of the client’s needs (internal and external) and business
requirements, and ensure quality services are delivered on time, within budget using
best practice tools & techniques.
• Lead and develop the service delivery function - Enable and champion a service delivery
culture, promote ongoing service improvements, to improve quality and client
satisfaction
• Lead strategic initiatives - Review, reshape and develop processes and systems in order
to ensure we provide world class delivery to our clients
• Integration and alignment of agile frameworks and methodologies to accelerate agile
adoption
• Maintain a high level of utilisation across the delivery team
• Overall accountability of the quality of service and performance - Ensuring future growth
projections within clients of BAU environments are understood and factored into capacity
planning for all associate systems and resources
• Embed a culture of continuous improvement through the delivery team while meeting
customer delivery deadlines and quality standards
2. Relationship Management
• Develop and nurture relationships with clients and stakeholders across the business to
understand and deliver on new business opportunities
• Develop and maintain a strategic partnership with clients, and take accountability for the
delivery of what has been commercially contracted
3. Communication & Coordination
• Managing different stakeholder expectations
• Detailed knowledge of the clients contracts and obligations (SOW), understanding the
contractual risks and opportunities, and using them to your advantage
• Take accountability for the identification, mitigation and management of all risks relating
to the delivery of the business outcomes
• Support the day-to-day operational management of the function.
4. Team
• Hire capable, independent resources that can understand, communicate and execute client
briefs accurately
• Individual growth of service delivery teams - Work with the L&D team to structure training
programs that directly impact work quality along with specific competencies
• Build and drive a high-performance culture across business, suppliers, contractors and
permanent staff to ensure single-minded focus on the outcomes of the programme
• Manage the performance of the team, as well as promote and support career
development
Global Delivery Centre Head
Posted today
Job Viewed
Job Description
1. Strategic
• Develop an integrated view of the client’s needs (internal and external) and business
requirements, and ensure quality services are delivered on time, within budget using
best practice tools & techniques.
• Lead and develop the service delivery function - Enable and champion a service delivery
culture, promote ongoing service improvements, to improve quality and client
satisfaction
• Lead strategic initiatives - Review, reshape and develop processes and systems in order
to ensure we provide world class delivery to our clients
• Integration and alignment of agile frameworks and methodologies to accelerate agile
adoption
• Maintain a high level of utilisation across the delivery team
• Overall accountability of the quality of service and performance - Ensuring future growth
projections within clients of BAU environments are understood and factored into capacity
planning for all associate systems and resources
• Embed a culture of continuous improvement through the delivery team while meeting
customer delivery deadlines and quality standards
2. Relationship Management
• Develop and nurture relationships with clients and stakeholders across the business to
understand and deliver on new business opportunities
• Develop and maintain a strategic partnership with clients, and take accountability for the
delivery of what has been commercially contracted
3. Communication & Coordination
• Managing different stakeholder expectations
• Detailed knowledge of the clients contracts and obligations (SOW), understanding the
contractual risks and opportunities, and using them to your advantage
• Take accountability for the identification, mitigation and management of all risks relating
to the delivery of the business outcomes
• Support the day-to-day operational management of the function.
4. Team
• Hire capable, independent resources that can understand, communicate and execute client
briefs accurately
• Individual growth of service delivery teams - Work with the L&D team to structure training
programs that directly impact work quality along with specific competencies
• Build and drive a high-performance culture across business, suppliers, contractors and
permanent staff to ensure single-minded focus on the outcomes of the programme
• Manage the performance of the team, as well as promote and support career
development
Global Delivery Centre Head
Posted 1 day ago
Job Viewed
Job Description
• Develop an integrated view of the client’s needs (internal and external) and business
requirements, and ensure quality services are delivered on time, within budget using
best practice tools & techniques.
• Lead and develop the service delivery function - Enable and champion a service delivery
culture, promote ongoing service improvements, to improve quality and client
satisfaction
• Lead strategic initiatives - Review, reshape and develop processes and systems in order
to ensure we provide world class delivery to our clients
• Integration and alignment of agile frameworks and methodologies to accelerate agile
adoption
• Maintain a high level of utilisation across the delivery team
• Overall accountability of the quality of service and performance - Ensuring future growth
projections within clients of BAU environments are understood and factored into capacity
planning for all associate systems and resources
• Embed a culture of continuous improvement through the delivery team while meeting
customer delivery deadlines and quality standards
2. Relationship Management
• Develop and nurture relationships with clients and stakeholders across the business to
understand and deliver on new business opportunities
• Develop and maintain a strategic partnership with clients, and take accountability for the
delivery of what has been commercially contracted
3. Communication & Coordination
• Managing different stakeholder expectations
• Detailed knowledge of the clients contracts and obligations (SOW), understanding the
contractual risks and opportunities, and using them to your advantage
• Take accountability for the identification, mitigation and management of all risks relating
to the delivery of the business outcomes
• Support the day-to-day operational management of the function.
4. Team
• Hire capable, independent resources that can understand, communicate and execute client
briefs accurately
• Individual growth of service delivery teams - Work with the L&D team to structure training
programs that directly impact work quality along with specific competencies
• Build and drive a high-performance culture across business, suppliers, contractors and
permanent staff to ensure single-minded focus on the outcomes of the programme
• Manage the performance of the team, as well as promote and support career
development
Vice President Global Delivery
Posted today
Job Viewed
Job Description
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
Job Description
About the Role
Experian is seeking a bold, outcome driven Vice President of Global Delivery Centers (GDCs) Delivery to lead and standardize technology delivery across our global centers in India, Malaysia, Bulgaria & Costa Rica. This role is pivotal in shaping the future of our global delivery model—driving consistency, accountability, and excellence in execution. The ideal candidate brings strong presence, challenges the status quo, and leads with the clarity and conviction to elevate performance and outcomes across all GDCs.
What We&aposre Looking For
- A change agent who thrives on challenging norms and driving transformation.
- A strategic operator with a hands-on approach to execution.
- A global leader who understands cultural nuances and builds strong, empowered teams.
- A result oriented professional who holds teams accountable and delivers measurable impact.
- You will be based in Hyderabad and reporting to Executive Vice President.
- Global Delivery Leadership: Lead and manage delivery operations across all GDCs, ensuring alignment with enterprise technology goals and consistent execution of delivery standards.
- Standardization & Optimization: Champion the development and enforcement of standardized delivery frameworks, processes, and metrics across all locations to drive efficiency, quality, and scalability.
- Outcome Ownership: Act as the primary driver of delivery outcomes, ensuring that each GDC is accountable for measurable results and aligned with business priorities.
- Leadership Presence: Establish leadership visibility and influence across all GDCs. Inspire local teams, build trust, and foster a culture of performance and continuous improvement.
- Challenge the Status Quo: Bring eye to existing practices. Identify inefficiencies, question legacy approaches, and lead change initiatives that modernize and elevate delivery capabilities.
- Cross-Functional Collaboration: Partner with global technology, product, and business leaders to ensure seamless integration of GDC efforts into broader enterprise initiatives.
- Talent Development: Build and mentor performing delivery teams. Promote leadership development and succession planning within each GDC.
- Technology Leadership: Bring understanding across infrastructure components including ITSM, networking, storage, databases, authentication and security platforms (e.g., Okta, Apigee), and file transfer systems.
- Cloud and DevOps Enablement: Drive transformation from legacy infrastructure to cloud-first delivery. Promote and embed DevOps practices, including CI/CD pipelines and service management .
- Client-Centric Focus: Ensure rapid issue resolution and real-time ownership of client-facing services. Enable action locally without dependency on other time zones.
- Strategic Communication: Clearly articulate vision, direction of travel, and delivery expectations to teams and stakeholders across geographies.
- Global Alignment: Work closely with leaders across geographies to ensure consistent direction, accountability, and success across all GDCs.
What Your Background Looks Like
- Bachelor&aposs degree in Technology, Computer Science, Engineering, or related field; an advanced degree .
- 12+ years of experience in global technology delivery, with at least 5 years in a senior leadership role overseeing multi-country operations.
- Proven success in driving standardization and transformation across geographically distributed teams.
- Strong operational mindset with a passion for process excellence and outcome-based delivery.
- Experience working in or with delivery centers in India, Malaysia, Bulgaria, Costa Rica, or Brazil ( Preferrable ).
- Demonstrated experience in managing cloud infrastructure and enabling DevOps transformation within large-scale delivery environments.
Our uniqueness is that we celebrate yours. Experian&aposs culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering. the list goes on. Experian&aposs people first approach is award-winning; World&aposs Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian&aposs DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits
Experian care for employee&aposs work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.
This is a hybrid remote/in-office role.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Skills Required
Service Management, Databases, Cloud Infrastructure, Storage, Itsm, Networking, Authentication
Global Delivery Centre Head
Posted 1 day ago
Job Viewed
Job Description
1. Strategic
• Develop an integrated view of the client’s needs (internal and external) and business
requirements, and ensure quality services are delivered on time, within budget using
best practice tools & techniques.
• Lead and develop the service delivery function - Enable and champion a service delivery
culture, promote ongoing service improvements, to improve quality and client
satisfaction
• Lead strategic initiatives - Review, reshape and develop processes and systems in order
to ensure we provide world class delivery to our clients
• Integration and alignment of agile frameworks and methodologies to accelerate agile
adoption
• Maintain a high level of utilisation across the delivery team
• Overall accountability of the quality of service and performance - Ensuring future growth
projections within clients of BAU environments are understood and factored into capacity
planning for all associate systems and resources
• Embed a culture of continuous improvement through the delivery team while meeting
customer delivery deadlines and quality standards
2. Relationship Management
• Develop and nurture relationships with clients and stakeholders across the business to
understand and deliver on new business opportunities
• Develop and maintain a strategic partnership with clients, and take accountability for the
delivery of what has been commercially contracted
3. Communication & Coordination
• Managing different stakeholder expectations
• Detailed knowledge of the clients contracts and obligations (SOW), understanding the
contractual risks and opportunities, and using them to your advantage
• Take accountability for the identification, mitigation and management of all risks relating
to the delivery of the business outcomes
• Support the day-to-day operational management of the function.
4. Team
• Hire capable, independent resources that can understand, communicate and execute client
briefs accurately
• Individual growth of service delivery teams - Work with the L&D team to structure training
programs that directly impact work quality along with specific competencies
• Build and drive a high-performance culture across business, suppliers, contractors and
permanent staff to ensure single-minded focus on the outcomes of the programme
• Manage the performance of the team, as well as promote and support career
development
Senior Project Manager (Global Delivery)
Posted 3 days ago
Job Viewed
Job Description
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SOC Director: Global Delivery Centre
Posted today
Job Viewed
Job Description
Synax seeks an experienced SOC Leader (10+ years) to address global customers&apos cybersecurity needs and empower our partner network to achieve next-level service cyber-Security excellence.
Why Join Synax Technologies
- Lead and pioneer a strategic cybersecurity initiative from inception.
- Thrive in a collaborative, innovative environment with ambitious growth objectives.
- Gain exposure and influence at a global, enterprise scale.
- Enjoy competitive compensation, career advancement, and executive visibility.
What You&aposll Own:
- Design the Blueprint. Architect and scale a global SOC from the ground up—set the strategy, define the roadmap, and own the outcome.
- Build the Dream Team. Recruit, lead, and inspire top-tier cybersecurity pros—from threat hunters to incident responders.
- Set the Standard. Create world-class frameworks, playbooks, and metrics aligned with global best practices.
- Outsmart Threats. Lead the charge on cutting-edge detection and response using the full tech arsenal: SIEM, SOAR, EDR, XDR, UEBA, threat intel, and automation.
- Innovate Relentlessly. Drive a culture of continuous evolution, powered by AI, machine learning driven automation.
You&aposre the Perfect Fit If You Have:
- Deep Roots in Cybersecurity: Minimum 10 years of experience navigating the world of security products and solutions, including 6 years in leading SOC/CSOC teams on a global scale.
- A Track Record of Building Greatness: You&aposve successfully built and rapidly scaled SOC/CSOC teams from scratch, turning vision into reality—and you&aposre eager to do it again.
- Technical Mastery: Your expertise runs deep in cybersecurity operations, threat intelligence, incident response, and cutting-edge endpoint security technologies.
- Certifications That Count: Industry-recognized credentials like CISSP, CISM, or CISA showcase your professional commitment and credibility.
- Industry Savvy: Bonus points if you have experience working in highly regulated sectors—like BFSI, Healthcare, Government, or Telecom—where cybersecurity truly matters.
- Solid Academic Grounding: You hold a Bachelor's degree in Information Security, Cybersecurity, Computer Science Engineering, or related fields (a Master's degree makes you shine even brighter).
Note:
- Preference will be given to candidates with current experience at Tier-1 SOC providers, who are locally available and can join immediately.
- This role requires international travel as and when needed.
Skills Required
Incident Response, EDR, SOAR, Siem, Threat Intelligence, Automation
Data Management (Global Delivery Centre)
Posted 381 days ago
Job Viewed
Job Description
The successful candidate will support the OPC team to advise the business lines on Operational Risk Management, promote best practices, contribute to the delivery of an effective & efficient internal control framework, and support business development initiatives while ensuring adequate governance as required by Regulators.
Responsibilities of GM OPC Officer :
* Monitoring and reporting on the FO control plan
- Support and answer Front Office (FO) queries related with the usage of internal control tool
- Communicate with the support team to ensure Front-officers' on-boarding and offboarding in a timely manner
- Provide statistical analysis of the FO control plan's participation rate to Head of Business Lines
- Maintain and update statistical data for FO control plan participation.
* Contribution to internal efficiency & productivity initiatives
- Use different tools to collect and analyse data, as well as structuring queries and performing routine maintenance of reports
- Streamline and automate internal reporting processes and database (Sharepoint, Excel VBA)
- Ensure data input & control the data quality and consistency (incl. central repositories)
- Initiate corrective actions when required
- Create/Maintain/Update procedural documentation and perform training to delegate tasks to offshore centres.
* Front Office permanent control reporting & awareness
- Produce internal training materials to raise awareness on operational risks topics associated to GM activities
- Produce reports and presentations to GM APAC Management, Regional Heads of Business Units and internal control governance forums.
* Contribution to remediation projects
- Support the team in organising meeting with stakeholders, drafting presentations
- Support the team in analysing historical incidents and identify patterns
- Support the team in defining remediation axes.
The GM OPC Officer makes sure he/she complies with the company and CIB methodologies, tools, standards, and Code of Conduct.
Candidate's Profile:
• 2+ years of relevant experience in Data Management, Python/VBA, Power BI.
• Good general knowledge of trading activities and Front-to-Back processes is preferred and supporting processes.
• Excellent handling of the pack-office (ppt,excel, word .)
• Previous experience in op. risk management or similar function
• Strong communication skills in written and spoken English
• Demonstrate ability to form and articulate an informed position through structured thinking, problem solving and prioritisation
• Stakeholder management and influencing skills
• Excellent Data Management skills with coding skills (VBA, PowerBI, Python)
- Excellent handling of the pack-office (ppt,excel, word .)
- Knowledge in operational risk methodology, internal control, business risk, internal audit or Front Office experience is a plus
- Demonstrate ability to form and articulate an informed position through structured thinking, problem solving and prioritisation
- Familiarity with the regulatory landscape in APAC is a plus