1,267 Global Solutions jobs in India
Global Solutions Partner Development Manager
Posted today
Job Viewed
Job Description
_corporate_fare_ Google _place_ Bengaluru, Karnataka, India
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
**Minimum qualifications:**
+ Bachelor's degree in a technical field, or equivalent experience.
+ 10 years of experience serving in business development or customer or partner-facing roles relating to public cloud services.
+ Experience in supporting partners in creation of GTM offerings (e.g., Application and Infrastructure).
+ Experience in designing Application and Infrastructure solutions.
**Preferred qualifications:**
+ Experience in taking new products and solutions to market, developing GTM offerings with Partners based on industry and regional requirements.
+ Experience in delivering cloud agreements.
+ Experience in conducting partner executive briefings along with understanding of industry offerings and excellent communication skills.
**About the job**
Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.
In this role, you will work with Partners to develop pipelines, land joint wins and accelerate customer and partner value including accelerating consumption for the joint solution offerings.
You will work with Partners to drive the GTM initiative by leading the go-to-market efforts for Application and Infrastructure. You will help define the business plays and act as a trusted advisor to the partner in the entire journey of identifying new opportunities, developing capabilities, solutions and service offerings, pursuing go-to-market business plays, landing wins and delivering customer success. You will drive execution of the campaigns in orchestration with partners' technical, sales and marketing teams. You will be leveraging the experience in solution building, partner management, strategy and sales, demonstrating the aptitude and passion for working with partners to transform large organizations with Google Cloud technologies.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Help partners grow their business on Google Cloud by driving Application and Infrastructure solutions with the aim of serving as their trusted advisor for both pre-sales and post sales customer engagements.
+ Serve as the technical consultant for the strategic partners' Application and Infrastructure practices. Conduct L200/L300-level technical sessions on Google Cloud's Application and Infrastructure.
+ Review and validate partner-developed solution architectures to ensure technical excellence, security, cost-effectiveness, and adherence to Google Cloud best practices. Provide direct technical guidance to partners on their solutions for performance and consumption.
+ Lead the life-cycle of GTM offering creation from business case, solutioning, planning and governance, business value, solution differentiation.
+ Support partners to jointly develop GTM offering, landing with the field.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Compliance Manager, Global Solutions and Risk Compliance (GSRC)
Posted 2 days ago
Job Viewed
Job Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Compliance Manager, Global Solutions and Risk Compliance (GSRC)
Posted 2 days ago
Job Viewed
Job Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Compliance Manager, Global Solutions and Risk Compliance (GSRC)
Posted 2 days ago
Job Viewed
Job Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Compliance Manager, Global Solutions and Risk Compliance (GSRC)
Posted 2 days ago
Job Viewed
Job Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Compliance Manager, Global Solutions and Risk Compliance (GSRC)
Posted 2 days ago
Job Viewed
Job Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Compliance Manager, Global Solutions and Risk Compliance (GSRC)
Posted 2 days ago
Job Viewed
Job Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Business Intelligence Data Analyst, Global Solutions & Risk Compliance (GSRC)
Posted 2 days ago
Job Viewed
Job Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
Amazon's global compliance analytics team is looking Business Intelligence Data Analyst to support global compliance and supply chain. This role will be responsible for supporting local data management, report creation, and strategic analytic needs that teams across global stakeholder teams.
Key job responsibilities
The Business Intelligence Data Analyst will learn the ins and outs of all facets of global supply and compliance, and be a trusted partner to teams by sharing data-driven insights and actions based on deep understanding of the business. You deliver critical deliverables ranging from reporting, automated insight generation, advanced analytics, comprehensive datasets, at standards that raise the bar for the rest of the organization. The basic responsibilities include, but not limited to -
- Interface with business customers, gathering requirements and delivering complete data analytics solutions.
- Develop insightful business visualization, modifying the data pipeline, and generating reports through a wide variety of data sources using SQL
- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
- Investigate and implement new big data technologies to provide automatic resolutions to address business needs.
Basic Qualifications
- 3+ year professional experience using SQL to gather data and generate reports
- Experience with data visualization using Tableau, Quicksight, or similar tools
Preferred Qualifications
- Hands on experience of data modeling, data pipeline design, or data warehouse is a plus
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Compliance Manager DG, Global Solutions and Risk Compliance (GSRC)
Posted 2 days ago
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Job Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- Graduate in any stream
- Experience: Minimum 4 years in managing people, interacting with customers or stakeholders
- Minimum 2 years in independently managing a function
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Strong Analytical ability with good verbal and written business communication
- Excellent written and verbal communication skills in English
Preferred Qualifications
- Qualifications: Graduate in any stream Overall work experience of minimum 6 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college
- Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Prod Compliance Sr. Associate, Global Solutions & Risk Compliance (GSRC)
Posted 2 days ago
Job Viewed
Job Description
The Compliance Operations (C-Ops) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Sr. Compliance Associate is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Duties may also include defining, applying, and defending regulatory policy and contractual requirements.
Skills
- Proficiency in verbal & written communication in English
- Good working knowledge of MS Office, MS Outlook; MS Excel proficiency is an advantage.
- Strong attention to details.
- Ability to analyze and identify patterns in large data sets.
- Decision making aptitudes based on given guidelines and in ambiguous contexts.
- Must be comfortable working with large data sets
Very good knowledge and experience in internet navigation and research - finding specific information about products in a timely manner.
Key job responsibilities
Your job responsibilities as a Sr. Compliance Associate may include:
- Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
- Classify products based on SOP
- Follow SOP and instructions provided by managers
- Provides ideas for process improvements to enhance process efficiency, quality and customer experience
- Respond to stakeholders with guidance and flags any updates to Lead/Manager.
Basic Qualifications
- Bachelor's degree
Preferred Qualifications
- Experience with Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.