8,737 Global Solutions jobs in India

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.

We are seeking a highly skilled Support Engineer to provide advanced technical support for our data analytics platforms, reporting systems, BI tools and applications. This role serves as an escalation point for challenging issues requiring deep technical expertise and problem-solving skills in data analysis and business intelligence solutions

Key job responsibilities
Key Responsibilities:
Support and optimize AI-powered support systems including automated ticket triage, virtual troubleshooting assistants, and intelligent monitoring tools
Monitor and maintain ML-enabled BI platform performance, like predictive pipeline monitoring and automated optimization systems
Investigate and resolve sophisticated problems with AI-augmented data pipelines
Collaborate with AI/ML, data engineering, and analytics teams to enhance automated solutions and intelligent support tools
Create and maintain AI-ready technical documentation using automated documentation systems
Provide guidance on AI-enablement best practices for report development and automation
Participate in on-call rotations with support from AI-powered incident management systems
Conduct ML-assisted root cause analysis for significant data incidents
Develop and implement AI-driven proactive measures to prevent recurring issues
Contribute to the improvement of automated BI support processes and AI-enabled procedures
Support the maintenance of knowledge graphs and intelligent data discovery systems
Assist in training and fine-tuning of AI models for support automation

BASIC QUALIFICATIONS

- Bachelor's degree in Engineering, Data Engineering(DE), Business Intelligence, Analytics, Information Systems or related field
- 1+ years of experience in BI support roles
- Understanding of AI/ML fundamentals and their application in support operations
- Experience with AI-enabled ticketing systems and automated support processes
- Strong problem-solving skills with ability to leverage AI tools effectively
- Excellent communication abilities, including interaction with AI systems
- AI-augmented database management and intelligent SQL optimization
- ML-enabled data visualization tools expertise
- Automated ETL/ELT process optimization
- AI-powered troubleshooting and debugging techniques
- Intelligent data security and governance systems
- Experience with AI model monitoring and maintenance
- Understanding of AI/ML pipelines and workflows

PREFERRED QUALIFICATIONS

- Master's degree in a relevant technical field
- Experience with AI/ML platforms (AWS Bedrock, SageMaker, etc.)
- Industry-recognized certifications (including AI/ML certifications)
- Knowledge of LLM operations and prompt engineering
- Familiarity with AI-enabled cloud technologies
- Experience with ML-based performance analysis and optimization
- AI-enabled data and API integrations
- Automated scripting and intelligent process automation
- ML-based networking monitoring and optimization
- Knowledge of AI-enabled operating system management
- Experience with generative AI tools and platforms
- Understanding of AI/ML model deployment and monitoring

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
Amazon's global compliance analytics team is looking Business Intelligence Data Analyst to support global compliance and supply chain. This role will be responsible for supporting local data management, report creation, and strategic analytic needs that teams across global stakeholder teams.
Key job responsibilities
The Business Intelligence Data Analyst will learn the ins and outs of all facets of global supply and compliance, and be a trusted partner to teams by sharing data-driven insights and actions based on deep understanding of the business. You deliver critical deliverables ranging from reporting, automated insight generation, advanced analytics, comprehensive datasets, at standards that raise the bar for the rest of the organization. The basic responsibilities include, but not limited to -
- Interface with business customers, gathering requirements and delivering complete data analytics solutions.
- Develop insightful business visualization, modifying the data pipeline, and generating reports through a wide variety of data sources using SQL
- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
- Investigate and implement new big data technologies to provide automatic resolutions to address business needs.
Basic Qualifications
- 3+ year professional experience using SQL to gather data and generate reports
- Experience with data visualization using Tableau, Quicksight, or similar tools
Preferred Qualifications
- Hands on experience of data modeling, data pipeline design, or data warehouse is a plus
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
Amazon's global compliance analytics team is looking Business Intelligence Data Analyst to support global compliance and supply chain. This role will be responsible for supporting local data management, report creation, and strategic analytic needs that teams across global stakeholder teams.
Key job responsibilities
The Business Intelligence Data Analyst will learn the ins and outs of all facets of global supply and compliance, and be a trusted partner to teams by sharing data-driven insights and actions based on deep understanding of the business. You deliver critical deliverables ranging from reporting, automated insight generation, advanced analytics, comprehensive datasets, at standards that raise the bar for the rest of the organization. The basic responsibilities include, but not limited to -
- Interface with business customers, gathering requirements and delivering complete data analytics solutions.
- Develop insightful business visualization, modifying the data pipeline, and generating reports through a wide variety of data sources using SQL
- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
- Investigate and implement new big data technologies to provide automatic resolutions to address business needs.
Basic Qualifications
- 3+ year professional experience using SQL to gather data and generate reports
- Experience with data visualization using Tableau, Quicksight, or similar tools
Preferred Qualifications
- Hands on experience of data modeling, data pipeline design, or data warehouse is a plus
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.

Amazon's global compliance analytics team is looking Business Intelligence Data Analyst to support global compliance and supply chain. This role will be responsible for supporting local data management, report creation, and strategic analytic needs that teams across global stakeholder teams.

Key job responsibilities
The Business Intelligence Data Analyst will learn the ins and outs of all facets of global supply and compliance, and be a trusted partner to teams by sharing data-driven insights and actions based on deep understanding of the business. You deliver critical deliverables ranging from reporting, automated insight generation, advanced analytics, comprehensive datasets, at standards that raise the bar for the rest of the organization. The basic responsibilities include, but not limited to –
• Interface with business customers, gathering requirements and delivering complete data analytics solutions.
• Develop insightful business visualization, modifying the data pipeline, and generating reports through a wide variety of data sources using SQL
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
• Investigate and implement new big data technologies to provide automatic resolutions to address business needs.

BASIC QUALIFICATIONS

• 3+ year professional experience using SQL to gather data and generate reports
• Experience with data visualization using Tableau, Quicksight, or similar tools

PREFERRED QUALIFICATIONS

• Hands on experience of data modeling, data pipeline design, or data warehouse is a plus

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

Key job responsibilities
As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training.

Required Skills:
• Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)
• Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database
• Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions
• Attention to detail and ability to analyze and identify patterns across data sets and information
• Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking
• Commitment to investigation, research, and diving deep to seek facts
• Ability to understand, interpret, critique, analyses and communicate data

About the team
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon’s product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon’s worldwide programs such as Dangerous Goods, Chemical Safety Compliance, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.

BASIC QUALIFICATIONS

- Bachelor degree in Business, Finance, Engineering or similar fields
- English proficiency in verbal and written communication

PREFERRED QUALIFICATIONS

- Knowledge of consumer product compliance processes and regulations
- Experience in regulatory compliance management with government agencies
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance
- Advanced Excel skills (VBA)
- Knowledge of database querying (SQL)
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role
- Experience with data analysis in quantitative fields and building data and decision support systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Description
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.
Key job responsibilities
As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training.
Required Skills:
- Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)
- Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions
- Attention to detail and ability to analyze and identify patterns across data sets and information
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking
- Commitment to investigation, research, and diving deep to seek facts
- Ability to understand, interpret, critique, analyses and communicate data
About the team
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Chemical Safety Compliance, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Basic Qualifications
- Bachelor degree in Business, Finance, Engineering or similar fields
- English B2+ proficiency in verbal and written communication
Preferred Qualifications
- Knowledge of consumer product compliance processes and regulations
- Experience in regulatory compliance management with government agencies
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance
- Advanced Excel skills (VBA)
- Knowledge of database querying (SQL)
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role
- Experience with data analysis in quantitative fields and building data and decision support systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

Position Title

Senior Manager -Capabilities – Global Sourcing Solutions

Pg 65 – Sourcing

Function/Group

Global Sourcing Solutions

Location

Mumbai

Shift Timing

1.30 Pm to 10.30 Pm

Role Reports to

Head Sourcing – Global Sourcing Solutions

Remote/Hybrid/in-Office

Hybrid

About General Mills

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Haagen-Dazs, we have been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate.

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC), Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI), Global Shared Services (GSS), Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

Job Overview

Function Overview

The GIC Supply Chain team manages end-to-end operations, encompassing planning, sourcing, manufacturing, logistics, and analytics. They strategically plan to meet market demands, optimize sourcing, ensure efficient production, and oversee the seamless movement of goods from production to delivery. The team employs advanced analytics throughout these processes, fostering adaptability and operational excellence. This collaborative approach ensures a well-coordinated supply chain that aligns with both organizational goals and dynamic market conditions. Link

Purpose of the role

General Mills is seeking a strategic and execution-driven Senior Manager – Sourcing Capabilities to lead global sourcing operations from our India Capability Centre. This role will oversee both internal Centers of Excellence (COEs) and third-party delivery partners to enable supplier management, sourcing analytics, process optimization, and digital capability building. As a key driver of our global sourcing vision , the individual will focus on advancing strategic tools and processes—including Coupa Sourcing Optimizer , should-cost modelling , and market intelligence frameworks .

The successful candidate will lead a team of procurement consultants & buyers to deliver high-quality, scalable, and future-ready sourcing services that support General Mills’ global operations. This role is accountable for ensuring flawless service delivery across all COE-managed activities, delivered consistently and in line with process standards, by both internal teams and external partners.

In addition, this role is responsible for maintaining strong controls and compliance across Source-to-Pay (S2P) processes. The individual must bring in-depth expertise across various sourcing and procurement functions such as Contract Management, Spend Management, Supplier Relationship Management, Tail Spend Management, Should-Cost Modelling, eSourcing, and Market Intelligence & indirect category buying across Capex,MRO ,D&T & Corporate Services categories

This leader must be adept at navigating a complex, matrixed organization—working across global teams and service partners to influence change , drive process excellence , and ensure best-in-class execution . Strong project management skills are essential to lead transitions, capability builds, and new initiatives within the sourcing function.

Key Accountabilities

Responsibilities- 85% time:

Capability Leadership & Service Delivery

Lead day-to-day operations of the Sourcing COE comprising internal teams and external partners, ensuring SLA/KPI targets are consistently met across sourcing services.

Overlooking the Indirect buying team of Buyers and Senior Buyers across categories such as Capex, MRO, D&T and Corporate services by coaching and mentoring the GIC Indirect buying manager.

Oversee and optimize collaboration with Market Intelligence 3rd party company to deliver market intelligence solutions that inform category strategies, risk assessments, and sourcing decisions.

Manage the partnership with 3rd party service providers across Sourcing COE’s to drive performance, compliance, and value realization in tail spend management, ensuring integration with overall procurement strategy.

Develop and execute a supplier management framework in coordination with global category managers to support supplier evaluation, performance tracking, and development.

Champion the use of Coupa Sourcing Optimizer for complex sourcing events, leveraging scenario planning and total cost evaluation to enable strategic sourcing decisions.

Drive should-cost modelling practices across categories to support data-driven negotiations and value engineering efforts.

Align sourcing operations with the global sourcing vision by standardizing processes, governance, and system usage across all markets and regions.

Ensure appropriate staffing, recruitment, and upskilling of sourcing consultants within the COE, fostering a culture of continuous learning and performance.

Oversee system governance, including user access, testing for upgrades, and system enhancements across sourcing platforms.

Ensure audit readiness by maintaining up-to-date process documentation and providing support for internal and external audits.

Lead change management for sourcing processes, systems, and market expansions—ensuring minimal disruption and successful transitions.

Handle escalations and provide leadership in issue resolution and decision-making across sourcing activities.

Facilitate monthly and quarterly business reviews with data-driven insights and improvement plans for sourcing leadership.

Collaborate with third-party delivery partners to achieve productivity and quality targets, ensuring seamless execution of sourcing operations.

Strategic Enablement & Process Improvement (15%)

Identify and lead sourcing process improvements through stakeholder feedback, performance metrics, and continuous improvement initiatives.

Build and manage market intelligence frameworks in partnership with Beroe to deliver timely insights on supplier risk, industry trends, and cost structures.

Work closely with Tail spend management 3rd party company and internal stakeholders to improve tail spend strategy, identifying opportunities for consolidation, automation, and value generation.

Collaborate with global sourcing process owners and technology teams to shape the future Source-to-Pay (S2P) operating model.

Act as the subject matter expert on sourcing tools, digital innovations, and best practices—guiding capability maturity across the organization.

Meet SLA’s & KPI’s for the COE processes with 3rd party partner as well as internal COE teams.

Ensure service levels are met per agreement.

Develop advanced reporting and analytics to provide proactive insights to business

Handle escalations received from internal and/or external business partners.

Identify opportunities for process optimization,automation & standardization to enhance efficiency , improve accuracy & reduce costs

Prepare content for and facilitate monthly and quarterly business reviews.

Assist in development of and lead implementation process design

Ensure standard design across locations by influencing countries and resolving issues.

Provide solutions to countries for any process deviations.

Review Exceptions in the process and provide solutions

Ensure appropriate 3rd party & internal team staffing and recruitment

Partner with 3rd party to achieve productivity targets

Support project/transition of new markets, regions & capabilities by developing process design and implementing the process

Extend support in defining policy and implementation.

Oversee support & /or implementation of new functionalities, systems or process changes thus ensuring smooth transition with minimal disruption

Lead a team of S2P consultants across COE’s fostering a culture of high performance and continuous improvement

15 % of the time :

Process Improvement

Identify opportunities for process improvement thru stakeholder feedback, surveys and continuous improvement activities

Partner with Global Sourcing Process Owners , team members and 3rd party partners in process improvement activities and in maintaining alignment with the broader Source to Pay process vision.

Skills and Experience Required:

This role demands a highly experienced professional with a strong background in procurement, supply chain management, and strategic sourcing. Specific skills include:

10–15 years of experience in sourcing, procurement, or supply chain, with at least 3 years in a leadership role managing global teams or shared services.

Has End-to-end Source To Pay knowledge

Has team management experience

Should have experience in project management

Can proactively identify risks and establish mitigation plans

Has worked globally with team members in the US, Asia, Latin America , Europe & Australia

Has proven analytical thinking and problem-solving skills

Has multitasking skills and can prioritize and complete multiple tasks

Should have strong knowledge of system logics

Ability to question, recommend, influence and lead process changes to enhance efficiency and effectiveness for the team and stakeholders through the team

Advanced MS Office skills preferred (i.e. Word, Excel, PowerPoint)

Strong interpersonal and communication skills

Commitment to superior customer service

Minimum Qualifications

Education :
Bachelor’s degree in Business, Supply Chain Management, Engineering, or a related field.

Experience :

10 - 12 Years in Sourcing/Procurement or Service Delivery

Proven track record of leading sourcing teams and independently driving business-critical procurement initiatives.

Strategic Sourcing & Procurement Expertise :

Strong background in procurement/ sourcing, contract development, and managing complex negotiations.

Experience in developing and managing global Master Service Agreements (MSAs), supplier KPIs, and long-term strategic partnerships.

Proficient in market analysis, risk management, economic and financial analysis to support strategic decision-making.

Global Collaboration & Stakeholder Engagement :

Demonstrated ability to work with global teams and stakeholders across time zones, especially in the U.S.

Strong executive communication and interpersonal skills, with the ability to influence, collaborate, and drive alignment across functions.

Analytical & Agile Mindset :

Strong analytical, decision-making, and problem-solving skills with the ability to interpret evolving data and strategies.

Agile and adaptable in ambiguous or rapidly changing environments; capable of re-prioritizing based on stakeholder needs.

Leadership & Project Management :

Experience leading through change, building team capability, and fostering accountability.

Strong project management skills, with a bias for action and a results-oriented, autonomous working style.

Interpersonal Effectiveness :

Ability to build and maintain strong relationships across geographies and functions.

Effective at motivating and influencing others while navigating cultural and organizational complexity.

Communication :

Fluent in English with the ability to work in a multicultural, multi-lingual environment.

Preferred Qualifications

Master’s degree in Supply Chain Management, Business Administration, Engineering, or related field. APICS, CPM, or equivalent procurement certification preferred.

Prior experience in managing teams/COE’s & service delivery in a global or North America-focused supply chain environment is highly desirable.

Demonstrated success working with cross-functional and cross-regional teams, especially with U.S.-based stakeholders.

Experience in the food and CPG (Consumer Packaged Goods) industry is a plus. Understanding of global sourcing complexities, regulatory compliance, and sustainability practices in procurement.

Proven ability to operate in a global matrixed organization, supporting U.S. time zones and business units. Excellent written and verbal communication skills with an ability to influence senior stakeholders remotely.

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

Business Descriptor: Trade has been the foundation of HSBC since 1865, it is evolving fast and so are we. With our network, expertise, and solutions we’re placed to help clients make sense of emerging trends, risks, and opportunities by being the global connectors, innovative problem solvers and strategic partners.

We connect the world through trade. Our footprint gives clients access to roughly 90% of world trade flows providing a powerful mix of local, regional, and global knowledge to help them spot new growth opportunities. We are innovative problem solvers that provide a safer, smoother digital trade experience. We solve business challenges through growth, disruption, or uncertainty, and we bring clients insights and ideas to enable grow and protect their business.

Our comprehensive suite of products and services can be combined into global solutions that help make it easier for businesses to manage trade risk, process trade transactions, and fund trade activities.
 

We are currently seeking an experienced professional to join the GTRF team for CMB Business Banking.

Principal Responsibilities:

The role holder is responsible for consultative selling, implementation and management of GTRF products to customers and prospects and managing existing GTRF relationships to promote increased profitability and relationship depth, while minimizing risk

They will develop new revenue streams by identifying and selling innovative GTRF solutions to a portfolio of clients thus maximizing commercial profitability and relationship depth. This will include responsibility for pricing, reviewing and negotiating the full range of GTRF services together with effecting any cost reduction initiatives required by the Group.

Drives best practice in lending and risk policies ensuring this remains in line with economic and market practices

To manage a client portfolio in order to maintain existing and generate new income for the business. Undertake sector/portfolio planning and client monitoring/contact

Develop effective strategies for maintaining and growing a client portfolio in order to maintain and generate new income for the Group. This will involve initiatives such as sector planning and client/contact monitoring to ensure efforts support GTRF business objective

Manage portfolio customers and follow end to end CM process as defined by Business Development Transformation

To manage costs within plan, keep losses to a minimum and identify any cost reduction initiatives.

Work closely with colleagues to promote awareness of GTRF products, strategies and competitor information amongst the RM and other strategic business communities.

Maintain awareness of the applicable regulatory and business environment: understand audit, tax and legal implications and changes as they affect he customers and the Bank.

Develop an appropriate calling plan to efficiently and effectively achieve goals and objectives. Through consultative selling, design and implement workable, innovative solutions for customers’ individual needs plus generate and receive quality referrals for/from other parts of the Group.

Where appropriate undertake professional presentations etc. to customers in support of potential opportunities portraying HSBC in the best possible light against a backdrop of competition from local, regional and/or global banks.

Maintain and enhance the image of HSBC through the planning and execution of conferences, industry sector days, internal & external client road shows, active participation in industry associations and other such suitable events.

Maintain close liaison with intra country, intra region and cross regional colleagues/stakeholders so as to provide input into the strategic direction of Sales, Product and Client Management functions and to the overall direction of GTRF regional and global business.

Be a team player. Work with the team members and colleagues in order to perform the role the best of abilities.

Demonstrating excellence in sales and following end to end sales process as defined internally

Be self-motivated and achieve results in the face of setbacks

Keep management informed of progress/obstacles towards sales targets.

Ensure compliance monitoring is in place in accordance with HSBC and regulatory standards

Ensure all CM Sales activity documentation is complete to provide performance tracking and targeting future sales efforts

Continually assess the CM Sales processes to identify improvements

Keep Team leader informed of any obstacles, issues etc.

Compliance with and management of sales suitability risks and requirements

Ensure all completed sales and prospecting activity documentation is appropriately completed, approved and stored to provide performance tracking, targeted future sales efforts and compliance with sales and transactional suitability guidelines and requirements

Successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

Requirements

Extensive knowledge of global trade and receivables finance, services, products and techniques.

Extensive knowledge of the market & market trends, competitive environment and regulatory environment.

Detailed knowledge of GTRF back and front office area

Detailed knowledge if Credit & Risk including techniques to mitigate risk

Broad knowledge of HSBC Group companies and product ranges

Sales & Client Management experience at a senior level including dealing with senior executives plus a proven sales record

Proven ability in identifying and meeting customer needs through matching a broad range of products and services

Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension

Proven ability to deliver creative and flexible customer solutions.

Ability to understand a customer’s business and the fundamentals of running a business

Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues

Ability to interact with business customers at all levels

Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders

Excellent time management, planning and organisation skills

Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations

Strong analytical skills

Desirable:

Bachelor’s Degree

Global Trade Solutions related industry qualifications

Additional Information

Useful Link

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

Business Descriptor: Trade has been the foundation of HSBC since 1865, it is evolving fast and so are we. With our network, expertise, and solutions we’re placed to help clients make sense of emerging trends, risks, and opportunities by being the global connectors, innovative problem solvers and strategic partners.

We connect the world through trade. Our footprint gives clients access to roughly 90% of world trade flows providing a powerful mix of local, regional, and global knowledge to help them spot new growth opportunities. We are innovative problem solvers that provide a safer, smoother digital trade experience. We solve business challenges through growth, disruption, or uncertainty, and we bring clients insights and ideas to enable grow and protect their business.

Our comprehensive suite of products and services can be combined into global solutions that help make it easier for businesses to manage trade risk, process trade transactions, and fund trade activities.

:  HSBC Global Trade Solutions (GTS) is one of the largest trade services organizations in the world, offering a comprehensive range of forward-thinking supply chain and traditional trade solutions. It has been repeatedly recognised by the industry’s most prominent publications and associations in numerous awards for its strength in combining innovation and service excellence with end-to-end client solutions.

GTS serves as a core service provider for Corporate & Institutional Banking (CIB) clients.

We are currently seeking an experienced professional to join the GTS team for the CIB business.

Principal Responsibilities:

The role holder is responsible for consultative selling, implementation and management of GTS products to customers and prospects and managing existing GTS relationships to promote increased profitability and relationship depth, while minimizing risk

They will develop new revenue streams by identifying and selling innovative GTS solutions to a portfolio of clients thus maximizing commercial profitability and relationship depth. This will include responsibility for pricing, reviewing and negotiating the full range of GTS services together with effecting any cost reduction initiatives required by the Group.

Drives best practice in lending and risk policies ensuring this remains in line with economic and market practices

To manage a client portfolio in order to maintain existing and generate new income for the business. Undertake sector/portfolio planning and client monitoring/contact

Develop effective strategies for maintaining and growing a client portfolio in order to maintain and generate new income for the Group. This will involve initiatives such as sector planning and client/contact monitoring to ensure efforts support GTS business objective

Manage portfolio customers and follow end to end CM process as defined by Business Development Transformation

To manage costs within plan, keep losses to a minimum and identify any cost reduction initiatives.

Work closely with colleagues to promote awareness of GTS products, strategies and competitor information amongst the RM and other strategic business communities.

Maintain awareness of the applicable regulatory and business environment: understand audit, tax and legal implications and changes as they affect he customers and the Bank.

Develop an appropriate calling plan to efficiently and effectively achieve goals and objectives. Through consultative selling, design and implement workable, innovative solutions for customers’ individual needs plus generate and receive quality referrals for/from other parts of the Group.

Where appropriate undertake professional presentations etc. to customers in support of potential opportunities portraying HSBC in the best possible light against a backdrop of competition from local, regional and/or global banks.

Maintain and enhance the image of HSBC through the planning and execution of conferences, industry sector days, internal & external client road shows, active participation in industry associations and other such suitable events.

Maintain close liaison with intra country, intra region and cross regional colleagues/stakeholders so as to provide input into the strategic direction of Sales, Product and Client Management functions and to the overall direction of GTS regional and global business.

Be a team player. Work with the team members and colleagues in order to perform the role the best of abilities.

Demonstrating excellence in sales and following end to end sales process as defined internally

Be self-motivated and achieve results in the face of setbacks

Keep management informed of progress/obstacles towards sales targets.

Ensure compliance monitoring is in place in accordance with HSBC and regulatory standards

Ensure all CM Sales activity documentation is complete to provide performance tracking and targeting future sales efforts

Continually assess the CM Sales processes to identify improvements

Keep Team leader informed of any obstacles, issues etc.

Compliance with and management of sales suitability risks and requirements

Ensure all completed sales and prospecting activity documentation is appropriately completed, approved and stored to provide performance tracking, targeted future sales efforts and compliance with sales and transactional suitability guidelines and requirements

Successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

We are currently seeking an experienced professional to join the GTRF team for CMB Business Banking.

Principal Responsibilities:

The role holder is responsible for consultative selling, implementation and management of GTRF products to customers and prospects and managing existing GTRF relationships to promote increased profitability and relationship depth, while minimizing risk

They will develop new revenue streams by identifying and selling innovative GTRF solutions to a portfolio of clients thus maximizing commercial profitability and relationship depth. This will include responsibility for pricing, reviewing and negotiating the full range of GTRF services together with effecting any cost reduction initiatives required by the Group.

Drives best practice in lending and risk policies ensuring this remains in line with economic and market practices

To manage a client portfolio in order to maintain existing and generate new income for the business. Undertake sector/portfolio planning and client monitoring/contact

Develop effective strategies for maintaining and growing a client portfolio in order to maintain and generate new income for the Group. This will involve initiatives such as sector planning and client/contact monitoring to ensure efforts support GTRF business objective

Manage portfolio customers and follow end to end CM process as defined by Business Development Transformation

To manage costs within plan, keep losses to a minimum and identify any cost reduction initiatives.

Work closely with colleagues to promote awareness of GTRF products, strategies and competitor information amongst the RM and other strategic business communities.

Maintain awareness of the applicable regulatory and business environment: understand audit, tax and legal implications and changes as they affect he customers and the Bank.

Develop an appropriate calling plan to efficiently and effectively achieve goals and objectives. Through consultative selling, design and implement workable, innovative solutions for customers’ individual needs plus generate and receive quality referrals for/from other parts of the Group.

Where appropriate undertake professional presentations etc. to customers in support of potential opportunities portraying HSBC in the best possible light against a backdrop of competition from local, regional and/or global banks.

Maintain and enhance the image of HSBC through the planning and execution of conferences, industry sector days, internal & external client road shows, active participation in industry associations and other such suitable events.

Maintain close liaison with intra country, intra region and cross regional colleagues/stakeholders so as to provide input into the strategic direction of Sales, Product and Client Management functions and to the overall direction of GTRF regional and global business.

Be a team player. Work with the team members and colleagues in order to perform the role the best of abilities.

Demonstrating excellence in sales and following end to end sales process as defined internally

Be self-motivated and achieve results in the face of setbacks

Keep management informed of progress/obstacles towards sales targets.

Ensure compliance monitoring is in place in accordance with HSBC and regulatory standards

Ensure all CM Sales activity documentation is complete to provide performance tracking and targeting future sales efforts

Continually assess the CM Sales processes to identify improvements

Keep Team leader informed of any obstacles, issues etc.

Compliance with and management of sales suitability risks and requirements

Ensure all completed sales and prospecting activity documentation is appropriately completed, approved and stored to provide performance tracking, targeted future sales efforts and compliance with sales and transactional suitability guidelines and requirements

Successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

Requirements

Extensive knowledge of global trade financing, services, products and techniques.

Extensive knowledge of the market & market trends, competitive environment and regulatory environment.

Detailed knowledge of GTS back and front office area

Detailed knowledge of Credit & Risk including techniques to mitigate risk

Broad knowledge of HSBC Group companies and product ranges

Sales & Client Management experience at a senior level including dealing with senior executives plus a proven sales record

Proven ability in identifying and meeting customer needs through matching a broad range of products and services

Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension

Proven ability to deliver creative and flexible customer solutions.

Ability to understand a customer’s business and the fundamentals of running a business

Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues

Ability to interact with business customers at all levels

Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders

Excellent time management, planning and organisation skills

Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations

Strong analytical skills

Desirable:

Bachelor’s Degree

GTS related industry qualifications

Additional Information

Useful Link