393 Goods And Services jobs in India
Procurement Specialist - Indirect Goods & Services
Posted 6 days ago
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Job Description
Responsibilities:
- Manage the end-to-end procurement process for indirect goods and services, including IT, office supplies, professional services, and facilities management.
- Identify and onboard new suppliers, establishing strong working relationships.
- Conduct market research and analysis to identify potential suppliers and cost-saving opportunities.
- Negotiate pricing, terms, and conditions with vendors to achieve the best value for the company.
- Develop and manage supplier contracts, ensuring compliance with company policies and legal requirements.
- Oversee the procurement of capital expenditures and ensure alignment with budget constraints.
- Monitor supplier performance and address any issues or discrepancies.
- Collaborate with internal stakeholders to understand their procurement needs and provide solutions.
- Ensure compliance with procurement policies, ethical standards, and regulatory requirements.
- Maintain accurate records of all procurement activities and expenditures.
- Contribute to the development and implementation of procurement strategies and best practices.
- Analyze spend data to identify trends and opportunities for consolidation and savings.
Qualifications:
- Bachelor's degree in Supply Chain Management, Business Administration, Commerce, or a related field.
- Minimum of 4 years of experience in procurement, with a focus on indirect spend.
- Proven ability to negotiate effectively with suppliers and manage contracts.
- Strong understanding of procurement processes, sourcing strategies, and vendor management.
- Excellent analytical, problem-solving, and organizational skills.
- Proficiency in procurement software and Microsoft Office Suite, particularly Excel.
- Strong communication and interpersonal skills, with the ability to work collaboratively across departments.
- Detail-oriented with a commitment to accuracy and compliance.
- Knowledge of Indian procurement laws and practices is advantageous.
This role offers a fantastic opportunity to contribute significantly to the operational efficiency and cost management of the organization. Join a dedicated team and play a key part in optimizing our procurement functions.
Procurement Specialist - Indirect Goods & Services
Posted 8 days ago
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Job Description
You will be responsible for identifying potential suppliers, conducting RFPs (Request for Proposals), and evaluating supplier capabilities, pricing, and service levels. This includes negotiating contracts, establishing service level agreements (SLAs), and managing supplier relationships to ensure compliance and performance. A key aspect of this role involves analyzing spending patterns, identifying cost-saving opportunities, and implementing strategic sourcing initiatives to reduce overall procurement expenditure without compromising quality or service.
The ideal candidate will possess a strong understanding of procurement best practices, contract management, and supply chain principles. Experience with procurement software and ERP systems is highly advantageous. You will collaborate closely with various internal departments, such as IT, HR, Facilities, and Marketing, to understand their needs and procure the necessary goods and services. Excellent analytical, negotiation, and communication skills are essential for success in this role. This is an on-site position, requiring your presence at our Ghaziabad facility to facilitate direct engagement with internal stakeholders and suppliers.
Qualifications:
- Bachelor's degree in Supply Chain Management, Business Administration, Commerce, or a related field.
- Minimum of 3-5 years of experience in procurement, purchasing, or strategic sourcing, with a focus on indirect categories.
- Proven ability to negotiate contracts and manage supplier relationships effectively.
- Strong understanding of procurement processes, best practices, and market dynamics for indirect goods and services.
- Excellent analytical and problem-solving skills, with a track record of identifying cost-saving opportunities.
- Proficiency in procurement software, ERP systems (e.g., SAP, Oracle), and MS Office Suite.
- Strong communication, interpersonal, and stakeholder management skills.
- Ability to work independently and as part of a team in a structured environment.
- Experience in vendor performance management and risk assessment.
This is an excellent opportunity for a procurement professional to make a significant impact on operational efficiency and cost management within a growing organization.
Senior Procurement Specialist - Indirect Goods & Services
Posted 21 days ago
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Job Description
Responsibilities:
- Develop and implement procurement strategies for various indirect spend categories, including IT, marketing, facilities, and professional services.
- Conduct market research and supplier analysis to identify potential sourcing opportunities and best-in-class providers.
- Lead complex contract negotiations, ensuring favorable terms, pricing, and service level agreements.
- Manage and develop relationships with key suppliers, fostering collaboration and ensuring performance.
- Analyze spend data to identify areas for cost reduction and efficiency improvements.
- Develop and implement procurement policies and procedures to ensure compliance and best practices.
- Manage the end-to-end sourcing process, from requirement gathering to purchase order issuance.
- Assess and mitigate supply chain risks.
- Collaborate with internal stakeholders to understand their needs and ensure procurement solutions meet business objectives.
- Monitor supplier performance and conduct regular supplier reviews.
- Stay abreast of market trends, emerging technologies, and regulatory changes impacting procurement.
- Bachelor's degree in Business Administration, Supply Chain Management, Finance, or a related field. A Master's degree or relevant professional certification (e.g., CPSM) is a plus.
- Minimum of 5 years of progressive experience in procurement, sourcing, or supply chain management, with a strong focus on indirect categories.
- Proven track record of developing and executing successful sourcing strategies and achieving significant cost savings.
- Expertise in contract negotiation, drafting, and management.
- Strong analytical and problem-solving skills, with the ability to interpret complex data.
- Excellent understanding of procurement best practices and tools.
- Proficiency in e-procurement systems and ERP software.
- Exceptional communication, interpersonal, and stakeholder management skills.
- Ability to work independently and collaboratively in a fully remote team environment.
- Detail-oriented with a commitment to accuracy and compliance.
Customer Service
Posted 23 days ago
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Job Description
Job Overview:
We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.
Looking for only Female Candidates.
Qualifications and Skills:
- Mandatory skill: Customer service expertise with a focus on delivering exceptional customer experience.
- Mandatory skill: Coordination skills to ensure seamless communication and collaboration between internal teams and clients.
- Mandatory skill: Excellent communication skills for effectively engaging with clients and resolving queries.
- Proficiency in sales techniques to effectively cross-sell and promote additional services to clients.
- Strong conflict resolution skills to manage and resolve client issues tactfully and efficiently.
- Proven customer support experience to handle diverse client inquiries and provide appropriate solutions.
- Competency in Microsoft Office applications for preparing reports, presentations, and managing client data.
- Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously with attention to detail.
Roles and Responsibilities:
- Act as the primary point of contact for customer inquiries and provide timely and accurate information.
- Coordinate with internal teams to ensure effective resolution of client issues and concerns.
- Assist in the implementation of customer service strategies to enhance client satisfaction and retention.
- Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.
- Identify opportunities to promote additional services and support cross-selling efforts to meet clients' needs.
- Prepare and present regular reports on customer service operations, including key metrics and areas for improvement.
- Collaborate with team members to develop and refine best practices for delivering superior customer service.
- Stay updated with industry trends and emerging customer service tools to enhance service delivery.
Customer Service
Posted 27 days ago
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Job Description
Job Title: International Voice Process Executive
Location: Noida (Work from Office)
Shift Timing: Night Shift (No cab facility)
Salary: 40,000 45,000/month (CTC)
Job Description:
We are looking for dynamic, confident, and fluent English-speaking professionals for our International Voice Process team. This is a full-time, night shift, work-from-office role based in Noida.
Key Responsibilities:
Handle outbound and inbound calls for international clients
Resolve customer queries efficiently and professionally
Maintain accurate call records and customer information
Achieve performance targets as per process requirements
Candidate Requirements:
Excellent verbal communication skills in English
Minimum 6 months to 1 year of experience in international voice process preferred (Freshers with excellent communication skills can also apply)
Willingness to work night shifts
Immediate joiners preferred
Contact Details:
Interested candidates can directly connect via:
Name: Meenakshi Garg
Mobile:
Email:
Perks & Benefits:
Attractive incentive structure
Professional growth opportunities
International process exposure
Note: This is a work-from-office opportunity only. No cab facility available.
Customer Service
Posted 30 days ago
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Job Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Customer Service
Posted 4 days ago
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Job Description
Company Overview
BPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of 51-200 employees, our headquarters are located in Pune. For more information, visit our website at epivsolution.com .
Job Overview
Hiring for Fresher for the role of Customer Service, based in the Pune Division. This is a full-time position ideal for individuals with 0 to 1 year of work experience. As a customer service representative, you will be the frontline of our company, helping to manage customer inquiries and provide outstanding service.
Qualifications and Skills
- Excellent communication skills are essential for addressing customer inquiries effectively and providing clear information (Mandatory skill).
- Strong problem-solving abilities are required to resolve issues promptly and efficiently, ensuring customer satisfaction (Mandatory skill).
- Proficiency in customer support is a must, as it involves understanding and fulfilling customer needs efficiently (Mandatory skill).
- Product knowledge is crucial to effectively explain features and benefits, helping customers make informed decisions.
- Experience with knowledge base management is valuable to maintain and update resources that assist in customer service tasks.
- Familiarity with ticketing systems is necessary for tracking, managing, and resolving customer queries systematically.
- Capable of working collaboratively in a team environment, contributing to team objectives and fostering positive work relationships.
- Basic proficiency in using computer applications and customer relationship management software helps streamline operations.
Roles and Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring a high standard of service.
- Identify and assess customers needs to achieve satisfaction and provide appropriate solutions or alternatives.
- Maintain thorough and accurate customer service records in the ticketing systems.
- Collaborate with team members and other departments to resolve complex customer issues.
- Continuously improve through feedback and actively participate in training and development programs.
- Contribute to customer retention efforts by providing exceptional service and follow-up.
- Assist in maintaining up-to-date product information and resources to enhance customer interactions.
- Stay informed about company products, services, and policies to better serve customers.
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Customer Service
Posted 9 days ago
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Job Description
As a B2B Customer Relationship Executive, you will be responsible for
managing and enhancing relationships with business clients. Your role
is pivotal in ensuring client satisfaction, retention, and growth through
effective communication, problem-solving, and strategic account
management. You will serve as a liaison between the company and its
business customers, understanding their needs and delivering solutions
that align with their goals and objectives.
Roles & Responsibilities
- Good Command in telephonic Communication with Fluent English and a, customer service experience.
- To look after the whole gamut of CRM function.
- Developing harmonious relation with customers.
- Acts as a single point of contact for clients right from design confirmation until handing over.
- Handling Customer Interaction via e-mails, phone calls.
- Maintaining the track sheet. Updating the project status on a regular basis
- Implementation of the process laid down for dealing with clients, ensuring timely response to all their queries in a transparent manner.
- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.
Education and Experience
- The candidate should possess excellent verbal and written communication skills.
- The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.
- Experience required Minimum 6month
- Experience in Customer service handling Inbound calls
- Good knowledge of basic computer applications
- She must be well versed in Phone collections , retention and Escalation Handling.
- Candidate having good communication in English and presentable personality is
Preferred only Female
Language - Need only Malayalam
Customer Service
Posted 9 days ago
Job Viewed
Job Description
Location: Pan India
Type : Work From
Home
Salary Range: 12, (In hand) + 2,000 (net allowance ) + incentives
Qualification / Education and other Requirements:
Education- Any 10th
, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)
Excellent verbal and written communication.
Good Interpersonal skills, numerical and analytical ability.
Decision making skills.
Language required: English, Hindi, Kannada OR English, Hindi, Telugu OR
English, Kannada, Tamil.
Proficient in MS-Office (Excel, Word).
Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
Comfortable with working 6 days a week and the week off will be on weekday.
**Laptop with webcam, good speed Internet connection and power backup is a must**
About the company
NoBroker.com is the world's largest C2C marketplace in online real estate. No Broker is the 37th
Indian Startup to have entered the Unicorn club in 2021.
For more Information, PFB Company Link for your reference.
No-broker is the first prop-tech real estate startup, which has raised $5 million in funding from
We are looking forward to associating with you in terms of our requirements at No Broker.
Role and Responsibility Customer Service Expert L-1
Act as relationship manager for the Paid customers of No Broker.
Build sustainable relationships and trust with customer accounts through
open and interactive communication.
Identify and assess customers needs.
Service customer in finding the right tenant / house as per the requirement of customer.
Dial outbound and attend inbound calls of customer and leads.
Use internal tools and methods to provide best possible service to the customer.
Negotiate with leads on behalf of customer.
Keep customer up-to date on the progress of his account.
Follow communication procedures, guidelines and policies.
Go extra mile to provide excellent customer service.
About Training - Training will be provided for initial few days for an employee to understand end to
end process.
Customer Service
Posted 23 days ago
Job Viewed
Job Description
- The candidate should possess excellent verbal and written communication
skills.
- The ideal candidate should be ready to accept challenges and possess
excellent
interpersonal skills and the ability to multi-task.
- Experience required Minimum 6month
- Experience in Customer service handling Inbound calls
- Good knowledge of basic computer applications
- She must be well versed in Phone collections , retention and Escalation
Handling.
- Candidate having good communication in English and presentable
personality is required.
Company website: