19 Ground Operations jobs in India

• Supervise and direct ground handling activities, including baggage handling, cargo loading, aircraft marshalling, and passenger boarding/deplaning.
• Ensure adherence to all safety regulations, security procedures, and airline standards.
• Coordinate with flight dispatch and operations control to manage aircraft turnaround times effectively.
• Lead, train, and motivate a team of ground operations personnel.
• Manage resource allocation, including staff scheduling and equipment utilization.
• Liaise with external agencies such as customs, immigration, and ground transportation providers.
• Monitor operational performance and identify areas for improvement.
• Handle operational disruptions and emergencies calmly and efficiently.
• Maintain accurate records of ground operations activities.
• Ensure compliance with all relevant aviation authorities and company policies.

• Bachelor's degree in Aviation Management, Business Administration, or a related field, or equivalent experience.
• Minimum of 4 years of experience in airline or airport ground operations.
• Proven leadership and team management experience.
• Thorough understanding of aviation safety and security protocols.
• Excellent operational planning and problem-solving skills.
• Strong communication and interpersonal abilities.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficiency in relevant ground operations software and systems.
• Knowledge of aviation regulations and standards.
• A commitment to excellence in operational efficiency and customer service.

• Load and unload baggage, cargo, and mail into and out of aircraft compartments.
• Marshal aircraft to and from parking gates, using visual signals.
• Operate ground support equipment (GSE) such as tugs, belt loaders, and cargo loaders.
• Service aircraft with lavatory waste, potable water, and other essential supplies.
• Perform pre-operation checks on GSE to ensure safety and functionality.
• Assist flight crews as needed with various aircraft servicing tasks.
• Maintain a clean and safe working environment on the ramp.
• Adhere to all safety regulations, airline policies, and airport procedures.
• Communicate effectively with pilots, dispatchers, and other ground personnel.
• Work collaboratively as part of a team to ensure on-time departures.

• High school diploma or equivalent.
• Previous experience in ground handling, baggage handling, or a similar physical role is an advantage.
• Ability to lift and carry heavy objects (up to 50 lbs / 23 kg).
• Must be able to work in various weather conditions and in a physically demanding environment.
• Excellent hand-eye coordination and spatial awareness.
• Strong commitment to safety and attention to detail.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Good communication and teamwork skills.
• Must pass a background check and drug screening.
• Valid driver's license is required.

·   Strategy & Execution

o  Own and drive execution of all client activation campaigns across PAN India locations.

o  Translate client briefs into scalable, timely and cost-effective operations plans.

o  Collaborate with Business Development and Client Servicing to ensure flawless delivery.

·   Operational Leadership

o  Build & lead regional and zonal operations teams PAN India.

o  Ensure execution standards, cost control and timely delivery for each project.

o  Build and enforce SOPs for campaign execution, logistics, promoter deployment, etc.

·   Promoter & Vendor Management

o  Oversee nationwide promoter network – recruitment, onboarding, training and quality control.

o  Build and manage relationships with execution vendors and third-party agencies.

o  Ensure legal compliance and documentation of promoters and vendors.

·   Technology & Systems Integration

o  Champion adoption and utilization of the internal Campaign Management System (CMS).

o  Work closely with the technology team to enhance tools for planning, reporting and analysis.

o  Drive real-time monitoring and data-backed insights from on-ground campaigns.

·   Budgeting & Cost Optimization

o  Monitor project budgets, control costs and ensure healthy gross margins.

o  Work with the finance team to forecast, allocate and track campaign-related expenses.

o  Ensure statutory compliances

·   People & Performance Management

o  Build and mentor a high-performing operations team with clear KRAs and accountability.

o  Drive training programs to upgrade team capabilities in line with company growth.

o  Implement performance metrics to evaluate internal team and external vendor success.

·   Risk & Crisis Management

o  Anticipate, identify and mitigate operational risks during campaign execution.

o  Create escalation protocols and response plans for field-related challenges.

• Oversee all aspects of daily ground handling operations for assigned flights, ensuring safety, efficiency, and punctuality.
• Manage, train, and motivate a team of ground handling staff, including ramp agents, baggage handlers, and aircraft technicians.
• Ensure strict adherence to all safety regulations, airport procedures, and airline-specific operational standards.
• Coordinate aircraft turnaround processes, including baggage handling, cargo loading, fueling, and passenger boarding/disembarking.
• Monitor flight schedules and proactively address any disruptions or delays to minimize impact.
• Manage the allocation and deployment of ground support equipment (GSE) and personnel.
• Liaise effectively with flight crews, air traffic control, station managers, and other stakeholders.
• Implement and maintain operational performance standards, identifying areas for improvement.
• Conduct regular safety audits and operational reviews to ensure compliance and best practices.
• Develop and manage operational budgets, controlling costs related to staffing, equipment, and supplies.
• Respond promptly and effectively to operational emergencies and incidents.
• Foster a culture of safety, teamwork, and customer service among the ground handling team.

• Bachelor's degree in Aviation Management, Logistics, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in airline operations, ground handling, or airport management.
• Demonstrated leadership experience, with the ability to manage diverse teams effectively.
• Thorough understanding of aviation safety regulations (e.g., IATA, DGCA standards) and ground handling procedures.
• Proven ability to manage complex operational challenges in a fast-paced environment.
• Excellent problem-solving, decision-making, and crisis management skills.
• Strong communication and interpersonal skills for effective collaboration with various stakeholders.
• Proficiency in relevant operational software and systems.
• Ability to work flexible hours, including nights, weekends, and holidays, as required by flight schedules.
• A commitment to maintaining the highest standards of safety and operational excellence.

• Overseeing all aspects of airport ground handling operations, including ramp, baggage, aircraft servicing, and passenger handling.
• Developing and implementing operational plans to meet service level agreements and efficiency targets.
• Managing and leading a large team of ground handling staff, fostering a safety-conscious and performance-driven culture.
• Ensuring strict adherence to all aviation safety regulations, security protocols, and company policies.
• Monitoring operational performance, analyzing data, and implementing corrective actions to drive improvements.
• Managing operational budgets, controlling costs, and optimizing resource allocation.
• Serving as the primary liaison with airline clients, addressing their needs and ensuring customer satisfaction.
• Coordinating with air traffic control, security, and other airport stakeholders.
• Managing the procurement and maintenance of ground support equipment (GSE).
• Conducting regular safety audits and risk assessments.
• Implementing training programs to enhance staff skills and compliance.

• Oversee and manage all daily airport operations, ensuring efficiency, safety, and compliance.
• Develop and implement operational policies and procedures to enhance airport performance.
• Manage airside operations, including aircraft parking, ramp control, and runway safety.
• Coordinate terminal operations, including passenger flow, baggage handling, and facility management.
• Liaise with airlines, air traffic control, government agencies, and other aviation stakeholders.
• Develop and manage operational budgets, controlling costs and optimizing resource allocation.
• Lead, mentor, and develop a diverse team of operational staff.
• Ensure compliance with all national and international aviation regulations and standards.
• Implement emergency response plans and manage crisis situations effectively.
• Monitor operational metrics, identify areas for improvement, and implement corrective actions.

• Bachelor's degree in Aviation Management, Business Administration, Engineering, or a related field. A Master's degree is preferred.
• Minimum of 8 years of progressive experience in airport operations or aviation management.
• In-depth knowledge of airport operations, air traffic control, safety regulations, and security procedures.
• Proven leadership and team management skills.
• Strong financial acumen with experience in budget management.
• Excellent communication, negotiation, and stakeholder management abilities.
• Proficiency in airport operational systems and software.
• Ability to work under pressure and make critical decisions in a fast-paced environment.
• Strong understanding of aviation security protocols and emergency preparedness.

• Coordinate daily airport operations, including flight schedules, ground support, and passenger services.
• Monitor and manage aircraft turnarounds, ensuring timely departures and arrivals.
• Oversee ground handling services, including baggage handling, aircraft fueling, and maintenance support.
• Liaise with airline representatives, air traffic control, and airport authorities to resolve operational issues.
• Ensure compliance with all aviation safety regulations, security protocols, and environmental standards.
• Develop and implement operational procedures to enhance efficiency and safety.
• Manage the allocation of airport resources, such as gates, stands, and ground equipment.
• Respond to and manage operational disruptions, emergencies, and incidents.
• Conduct regular inspections of airport facilities and equipment.
• Prepare operational reports and analyze performance data.
• Provide guidance and supervision to ground staff and service providers.
• Contribute to the continuous improvement of airport services.

• Bachelor's degree in Aviation Management, Logistics, Business Administration, or a related field.
• Minimum of 3-5 years of experience in airport operations, airline ground operations, or a similar aviation role.
• Strong knowledge of airport operations, aircraft handling, and safety procedures.
• Familiarity with aviation regulations (e.g., ICAO, DGCA standards).
• Excellent leadership, decision-making, and problem-solving skills.
• Effective communication and interpersonal abilities to coordinate with diverse teams.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.
• Proficiency in using airport operational software and systems.
• Willingness to work flexible hours, including nights, weekends, and holidays.
• A commitment to safety and service excellence.

• Develop, implement, and enforce operational policies and procedures to ensure safety and efficiency.
• Supervise and coordinate the activities of various airport departments, including ground handling, security, and air traffic control liaison.
• Monitor daily airport operations, identifying and resolving any issues or disruptions promptly.
• Ensure compliance with all national and international aviation regulations and standards.
• Manage resources effectively, including personnel, equipment, and budget.
• Conduct regular safety audits and implement corrective actions as needed.
• Liaise with airlines, government agencies, and other stakeholders to ensure seamless operations.
• Oversee the management of airport infrastructure and facilities, coordinating maintenance and upgrades.
• Develop and implement emergency response plans and procedures.
• Train and mentor operational staff, fostering a culture of safety and excellence.
• Analyze operational data to identify trends and opportunities for improvement.
• Maintain effective communication channels across all airport operations.
• Manage passenger flow and ensure a positive travel experience.
• Oversee aircraft parking, movement, and gate assignments.
• Ensure the efficient handling of cargo and baggage operations.

• Bachelor's degree in Aviation Management, Business Administration, or a related field.
• Minimum of 7-10 years of progressive experience in airport operations management.
• In-depth knowledge of aviation safety regulations (e.g., ICAO, DGCA) and best practices.
• Proven leadership and team management skills.
• Strong analytical and problem-solving capabilities.
• Excellent communication, negotiation, and interpersonal skills.
• Experience with airport management software and systems.
• Ability to make sound decisions under pressure.
• Proficiency in developing and managing budgets.
• Valid airport security pass and relevant certifications are highly desirable.
• Willingness to work flexible hours, including nights, weekends, and holidays as required for operations in **Mysuru, Karnataka, IN**.
• A commitment to maintaining the highest safety and security standards.