2,161 Gsa IT jobs in India

• Guest Room Cleaning:Thoroughly clean and prepare assigned guest rooms to high hotel standards, including making beds, cleaning bathrooms, vacuuming, and dusting.
• Public Area Maintenance:Ensure the cleanliness and orderliness of public areas such as lobbies, hallways, and recreational areas to create a welcoming atmosphere for guests.
• Guest Interaction:Respond to guest requests for items or services promptly and professionally, providing a high level of customer service.
• Amenity & Supply Management:Replenish guest-room supplies like toiletries, linens, and other amenities, and maintain an inventory of housekeeping supplies.
• Maintenance Reporting:Inspect rooms and public areas for any maintenance issues or damages, and report them to the appropriate department for repair.
• Hygiene & Safety Compliance:Adhere to all hotel health, safety, and security procedures, including proper handling of lost and found items and departmental keys.
• Laundry Coordination:Collect, manage, and deliver linens and towels, coordinating with the laundry department to ensure adequate supplies.

Job Type: Full-time

Pay: ₹9, ₹29,413.15 per month

Work Location: In person

Key Responsibilities:

• Clean assigned guest rooms, bathrooms, and public areas according to hotel standards.
• Replenish guest room amenities (toiletries, linens, towels, etc.) as per the checklist.
• Report any maintenance issues or lost & found items to the housekeeping supervisor.
• Ensure the cleaning equipment is in good working condition and report any defects.
• Follow all safety and sanitation policies during cleaning.
• Respond to guest requests courteously and promptly.
• Check rooms for damage or misuse and report accordingly.
• Maintain proper stock levels of cleaning supplies in housekeeping carts.
• Cooperate with front desk and maintenance teams to ensure guest satisfaction.
• Follow hotel procedures for entering and exiting guest rooms.

Skills & Qualifications:

• Minimum 10th grade (High School) or equivalent.
• Previous housekeeping experience in hotels/hospitality is preferred.
• Basic understanding of cleaning techniques and chemicals.
• Good physical condition and stamina.
• Attention to detail and time management skills.
• Ability to work in a team and follow instructions.
• Polite and respectful attitude, with basic guest interaction skills.

Working Conditions:

• Physically demanding role; requires standing, walking, lifting, bending, and reaching.
• Work schedule may include weekends, holidays, and shifts.
• Uniform and protective gear provided as per hotel policy.

Job Type: Full-time

Pay: ₹8, ₹12,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA-Housekeeping, you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests, ensuring their stay is exceptional from check-in to check-out.

• Maintain impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and back-of-house areas
• Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security
• Interact with guests in a courteous and professional manner, addressing their needs and concerns promptly
• Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction
• Inspect and prepare guest rooms, ensuring all amenities and supplies are properly stocked and meet quality standards
• Follow lost and found procedures strictly and report any discrepancies immediately
• Maintain and properly use all housekeeping equipment, supplies, and materials
• Adhere to safety and hygiene protocols, reporting any potential hazards or maintenance issues
• Participate in ongoing training programs to enhance skills and stay updated on industry best practices
• Assist in maintaining inventory of cleaning supplies and linens, reporting low stock levels as needed

Qualifications

• Diploma or Degree in Hotel Management, or equivalent qualifications
• Previous experience in housekeeping or hospitality industry preferred
• Strong attention to detail and ability to maintain high cleanliness standards
• Excellent customer service skills with a guest-centric approach
• Ability to work efficiently in a fast-paced environment
• Knowledge of cleaning procedures, products, and safety protocols
• Physical stamina to stand, walk, and perform cleaning tasks for extended periods
• Flexibility to work different shifts, including weekends and holidays
• Strong communication skills in English and local languages
• Team player with the ability to collaborate effectively with colleagues
• Excellent time management and organizational skills
• Trustworthy and responsible, capable of handling master keys and maintaining security
• Willingness to learn and adapt to new procedures and technologies

Additional Information

Your team and working environment:

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Greeting and Serving Guest

Order Management

Customer Service

Cleanliness and Hygine

Health and Safety compliance

Communication

Team Work

Job Type: Full-time

Pay: ₹16, ₹17,000.00 per month

Benefits:

• Food provided
• Provident Fund

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Position Overview:

As a Senior Guest Service Associate (Sr. GSA) in the Food & Beverage Service Department, you will be responsible for delivering exceptional dining experiences to guests, ensuring high standards of service, and assisting in the smooth day-to-day operations of the restaurant, banquet, or bar outlets. You will also act as a mentor to junior team members and uphold the brand and service values of Gokulam Grand Trivandrum.

Key Responsibilities:

• Provide prompt, courteous, and efficient F&B service to guests in accordance with hotel standards.
• Welcome guests, present menus, take orders, and serve food and beverages accurately and professionally.
• Ensure table settings and service areas are properly maintained and always clean.
• Suggestively sell food and beverage items to enhance guest experience and maximize revenue.
• Assist in training and guiding junior GSAs or trainees.
• Coordinate with kitchen and bar staff for smooth order execution.
• Handle guest complaints and feedback professionally, escalating when necessary.
• Maintain compliance with hygiene, safety, and sanitation standards.
• Participate in daily briefings and ensure awareness of menu changes, promotions, and special events.
• Support banquet operations and in-room dining service as per operational requirements.
• Assist in inventory management, billing, and POS handling when required.

Key Requirements:

• Education: Diploma/Degree in Hotel Management or F&B Service.
• Experience: Minimum 2–4 years of relevant experience in F&B service, preferably in a 4/5-star hotel.
• Skills:
• Strong communication and interpersonal skills.
• Guest-focused with a pleasant personality and positive attitude.
• Team player with leadership potential.
• Basic knowledge of wines, spirits, and menu pairing is a plus.
• Familiarity with POS systems and billing procedures.

Work Conditions:

• Willingness to work in shifts, weekends, and public holidays.
• Physically fit to stand for extended periods and carry service trays.

Job Types: Full-time, Permanent

Pay: ₹204, ₹228,000.00 per year

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person

Responsibilities

• Clean rooms: Vacuum, dust, polish, and make beds in guest rooms
• Clean public areas: Maintain cleanliness in the lobby and other public areas
• Replenish supplies: Replenish linens, towels, and guest supplies in rooms
• Inspect rooms: Perform thorough inspections of guest rooms to ensure they meet quality and cleanliness standards
• Respond to guest requests: Attend to guest requests promptly
• Report damage: Report damage or malfunction in hotel rooms or areas to a supervisor
• Maintain equipment: Maintain equipment in a proper state of cleanliness
• Provide customer service: Provide exceptional customer service to guests

Skills

• Time management: Manage multiple tasks simultaneously
• Attention to detail: Fulfill guests' needs by recognizing subtle cues
• Professionalism: Interact with coworkers and guests effectively
• Health and safety: Adhere to strict health and safety requirements

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹17,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person