What Jobs are available for Handling Internal Communications in India?

Manager – Corporate Communications

ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE

AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.

Manager - Corporate Communications

Location: Mumbai

Department: Corporate Communications, Branding & Events

Reports To: Head – Corporate Communications, Branding & Events

JOB PURPOSE

We are seeking a dynamic and strategic Corporate Communications Manager to lead and manage internal and external communications initiatives tailored to a B2B audience in the aviation services sector. This role plays a pivotal part in shaping AISATS’ narrative, showcasing the company’s service offerings, strengthening stakeholder relationships and driving engagement across internal and external audiences.

AISATS operates in a niche, operationally intensive environment where communication must be purposeful, professional and aligned with the expectations of airline partners, regulatory bodies and relevant stakeholders. The ideal candidate will understand the nuances of B2B communication and be adept at crafting content that informs, engages and builds trust, without relying on mass-market appeal.

As part of the AISATS Corporate Communications, Branding & Events team, the candidate will be responsible for enhancing the company’s brand image, managing media relations/external communications, driving internal communications and ensuring consistent messaging across all platforms. This position is geared towards individuals whose interests lie in shaping AISATS’ communications strategy and content management capability.

KEY RESPONSIBILITIES

Strategic Communication Planning

•Develop and implement integrated communication strategies that support AISATS’ business goals, enhance brand reputation, and drive stakeholder engagement.

•Align all messaging with AISATS’ mission, values, and strategic priorities, ensuring consistency across internal and external channels.

•Identify communication opportunities around key business initiatives, change management and leadership visibility.

•Conduct periodic audits of communication effectiveness and recommend improvements based on feedback and performance metrics.

•Collaborate with senior leadership to shape narratives that reflect AISATS’ vision and position the company as a thought leader in the aviation services sector.

Internal & External Communications

•Draft, edit and manage high-quality content for internal and external audiences, including newsletters, newsflashes, leadership messages, employee engagement campaigns and promotional materials.

•Ensure all communication is consistent in tone, aligned with AISATS’ brand voice and tailored to the target audience for maximum impact.

•Support the development of press releases, editorials, media statements and crisis communication materials in collaboration with relevant stakeholders.

•Work with AISATS’ PR agency to coordinate media outreach, ensure timely dissemination of communication assets and monitor coverage.

•Collaborate with internal teams to gather stories, updates and insights that reflect AISATS’ values, achievements and strategic priorities.

•Maintain a content calendar to ensure timely and strategic communication rollouts across channels.

•Contribute to speechwriting and executive communications to support leadership visibility and thought leadership initiatives.

Social Media Management & Content Creation

•Develop and execute engaging, brand-aligned content for AISATS’ social media platforms, including LinkedIn, Instagram and YouTube, using tools like Canva and other design/video editing software.

•Create a mix of static posts, carousels, reels and short-form videos to showcase AISATS’ milestones, employee stories, operational excellence, and thought leadership.

•Monitor social media trends, hashtags, and viral content to identify opportunities and risks that may impact AISATS’ reputation or visibility.

•Collaborate with internal teams to source content ideas and ensure timely coverage of key events, campaigns and initiatives.

•Track and analyze performance metrics across platforms using native analytics tools and dashboards; provide regular reports with insights and recommendations for optimization.

•Ensure all social media content adheres to AISATS’ brand guidelines, tone of voice and strategic messaging priorities.

Crisis Communication and Reputation Management

•Develop and maintain a robust crisis communication framework to ensure timely, transparent and effective responses during crises.

•Collaborate with internal stakeholders and external PR agencies to craft accurate and sensitive messaging.

•Act as a key communication liaison during emergencies, ensuring alignment across leadership, operations, relevant stakeholders and media.

•Monitor media and social media channels for emerging issues and provide proactive recommendations to mitigate potential reputational impact.

•Prepare holding statements, FAQs, escalation protocols etc. to support rapid response and business continuity.

Website Content & SEO

•Update and maintain content on the AISATS website to ensure accuracy, relevance, and alignment with brand standards.

•Implement SEO best practices to enhance website visibility and search performance.

•Process and manage requests for website updates in a timely manner.

Branding:

•Provide support to the AISATS Brand team as assigned by Head, Corporate Communications, Branding & Events.

•Responsible for ensuring consistent representation of the AISATS brand across all communication materials.

•Oversee branding compliance in company giveaways, promotional items, and visual assets.

•Act as a brand guardian to uphold AISATS’ identity and messaging standards across all touchpoints.

EDUCATIONAL QUALIFICATIONS & SKILLS

•Bachelor’s Degree from accredited University, preferably in mass communication, marketing or a relevant field.

•Ability to work independently while driving strategic communication initiatives across the organization.

•Proven experience in managing high-impact campaigns that align with business objectives.

•Skilled in maintaining consistent messaging across all internal and external communication touchpoints.

•Proactive and collaborative approach to stakeholder engagement and cross-functional coordination.

•Strong capability to translate complex business priorities into clear, compelling narratives and communication materials.

EXPERIENCE

•5-10 years of experience in corporate communications.

•Experienced in crafting compelling B2B communication strategies

•Experienced in managing different social media channels

•Working Knowledge of Microsoft Office and web content management systems

•Strong understanding of brand alignment, storytelling, and audience engagement.

•Ability to multi-task and re-prioritize as required

•Desire to take full ownership of assigned projects and ability to work independently

•Strong interpersonal and verbal communication skills

•Strong copywriting and copyediting skills (writing samples are a plus)

•Good organizational and coordination skills

•Proficiency in Canva (for creating visual content and short-form videos)

PERSONAL ETHICS

•Integrity, honesty with strong sense of ethics and empathy

•Good oral and written communication’

•Team player

•Analytical and intuitive skills

• Develop and implement comprehensive corporate communication strategies.
• Manage media relations, press releases, and media inquiries.
• Oversee internal communications to ensure employees are informed and engaged.
• Develop and execute social media strategies to enhance brand presence.
• Manage corporate messaging and ensure consistency across all platforms.
• Lead crisis communication efforts and develop preparedness plans.
• Measure and report on the effectiveness of communication initiatives.
• Collaborate with senior leadership to align communication efforts with business objectives.
• Manage external communication agencies and vendors.
• Build and maintain strong relationships with media, influencers, and key stakeholders.

• Master's degree in Communications, Journalism, Public Relations, or a related field.
• Minimum of 10 years of experience in corporate communications or public relations, with significant leadership experience.
• Proven track record of developing and executing successful communication strategies.
• Extensive experience in media relations, crisis communications, and digital communications.
• Exceptional written and verbal communication skills.
• Strong understanding of branding, messaging, and reputation management.
• Proven ability to lead and manage remote teams effectively.
• Strategic thinking and excellent problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• Experience in managing budgets and external agencies.

About SCG in India

SCG is strengthening its India presence with sustainable materials , advanced building systems , and global supply-chain connectivity . Our brand is anchored in innovation and ESG leadership —and communications is how we tell that story.

About the Role

Shape SCG’s voice in India across internal and external communications . You will craft content, support campaigns and events, coordinate media/agency partners, and ensure messaging is consistent with SCG’s regional brand.

Key Responsibilities

• Develop content for announcements, thought leadership, case studies, and executive messaging.
• Manage internal channels (newsletters, intranet, townhalls) to drive employee engagement.
• Support external communications—press materials, media coordination, campaign assets.
• Partner with business leaders to spotlight innovation, sustainability, and customer impact.
• Track coverage and campaign KPIs; produce performance reports and learnings.
• Align with regional brand guidelines; manage agencies and creative workflows.
• Provide support on issues/crisis communications as directed.

Qualifications

• Bachelor’s in Communications/PR/Journalism or related field; portfolio or writing samples helpful.
• Strong writing/editing, storytelling, and stakeholder coordination.
• Comfortable with digital tools, publishing platforms, and analytics basics.
• New graduates with excellent writing and initiative are welcome to apply.

Career Development

Progression into senior communications, branding, or corporate affairs roles across SCG’s regional network.

• Develop and implement comprehensive PR strategies to enhance corporate brand visibility and reputation.
• Manage media relations, cultivating strong relationships with key journalists, influencers, and media outlets.
• Craft press releases, media kits, speeches, and other communication materials.
• Oversee crisis communication planning and execution, ensuring swift and effective responses.
• Develop and manage internal communication programs to engage employees.
• Monitor media coverage and industry trends, providing insights and recommendations.
• Collaborate with marketing, legal, and executive teams on communication initiatives.
• Manage the PR budget and external agency relationships.
• Develop and implement social media strategies to support PR objectives.
• Measure and report on the effectiveness of PR campaigns.

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field. Master's degree preferred.
• Minimum of 7 years of experience in public relations or corporate communications, preferably within a large organization or agency.
• Proven track record of developing and executing successful PR campaigns.
• Excellent written and verbal communication skills, with strong storytelling abilities.
• In-depth knowledge of media relations, crisis communications, and corporate messaging.
• Experience with media monitoring tools and PR software.
• Strong strategic thinking, planning, and organizational skills.
• Ability to work effectively in a hybrid environment, balancing remote strategic work with on-site team engagement.
• Proficiency in digital marketing and social media strategies.