6,850 Hardware Specialist jobs in India

Technical Skillset Needed:

• Java Full Stack: Core Java, Spring Boot (or equivalent frameworks), REST API development, modern frontend frameworks (e.g., Angular, React).
• AWS Cloud: Proficiency with key services such as EC2, Lambda, S3, RDS, and IAM; experience in deployment, monitoring, and troubleshooting in AWS environments.
• DevOps & Monitoring (Preferred): Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions), infrastructure monitoring (e.g., CloudWatch, ELK, Splunk).

Role Responsibilities:

• Proactive monitoring and incident management for OnePay Program applications and infrastructure.
• Root cause analysis and resolution of production issues.
• Coordination with development, QA, and business stakeholders for escalated incidents.

Job Title :: Technical Support Engineer

Location :: Bengaluru, India

Minimum 8+ years of relevant experience

Shift Timing :: Rotational shift or weekend working

Must have skills:

1. SQL
2. Application Support
3. Azure Cloud/Fundamentals
4. Ticketing System

Job Description:

• Strong communication & collaboration.
• Experience in Agile.
• SLA-bound incident handling.
• Familiarity with Windows Server, IIS.
• Log analysis and user ticket triaging.
• Report escalation process and create metrics/trend of tickets.
• Azure fundamentals (app insight, app registration renewal, config update, Secret management etc.)
• Application basic structure( Azure app services, Service accounts, SQL Server(s), Services, task manager, Browsers - Edge / chrome / Firefox / Safari etc.)

Should Have Skills:

• App layer awareness (frontend/backend).
• Knowledge of browser configs, session/caching issues.
• Security and access management (e.g., AD roles).

Good to Have Skills:

• Scripting (PowerShell).
• Basic SQL queries.
• Awareness of WAF/firewall issues.

About Ascendion:

• Ascendion is transforming the future of technology with AI-driven software engineering.
• Our global team accelerates innovation and delivers future-ready solutions for some of the world’s most important industry leaders.
• Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients.
• Join us to build transformative experiences, pioneer cutting-edge solutions, and thrive in a vibrant, inclusive culture - powered by AI and driven by bold ideas.

About Us:

Rently is revolutionizing the way renters tour a home! Since 2011, Rently has powered over 15 million renter "self-tours" for over 3500 real estate operators. Rently's technology allows renters to securely check into a vacant property that uses our smart lockbox, smart home, and smart lock technology with a unique one-time access code. Rently is an ISO 27001 and PIMS 27701 Certified Organization.

About the role:

The Technical Support Specialist is responsible for providing technical assistance to customers,

installers and residents. To be successful, the TSM 1 must have an in-depth knowledge of

company products, services, partner integrations, client business practices and possess

effective communication skills with a genuine desire to understand the client’s technical needs

and provide value through actionable processes. TSM 1 should have knowledge of IoT devices,

employ agile thinking to solve problems and provide meaningful insights into the daily technical

issues of our clients.

Responsibilities:

● Field escalation calls, tickets, chats, email, and/or other communication from users with inquiries regarding smart home devices, connectivity, software, and similar concerns.

● Overtakes call center communications when intervention to solve a problem escalated issues

● Submit Salesforce cases to escalate issues that require external escalations

● Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.

● Provide a high level of actionable insight and data analysis to provide value for our customers.

● Partners with TSM 2 to identify and solve higher level issues

● Guides users through diagnostic and troubleshooting processes, which may include use of software and/or following verbal instructions.

● Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork.

● Demonstrates an increasing level of knowledge and comprehension of Rently products and integrations.

● Accurately documents and updates client records, support notes and interactions (Salesforce, ZenDesk, Dialpad, Confluence, etc).

●Ensures compliance with Rently best practices while following established policies and procedures

Consistently meets OKRs and KPIs as communicated by your manager.

Required Skillsets:

● Previous experience in a client-facing or account management role

● Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices.

● Strong analytical and problem-solving skills.

● Proven ability to work in a fast paced, team centered work environment

● Partners with TSS 2 to identify and solve higher level issues

● Technical aptitude and ability to identify alternative solutions to customer issues.

● Ability to handle multiple, critical, high priority issues with a sense of urgency .

● Proficiency with Google Suite Products.

● Excellent communication– verbal, written, interpersonal with strong active listening skills.

● Detail-oriented and dependable, with a positive and inquisitive attitude.

● Ability to multitask, prioritize, and collaborate

● Exhibit a high degree of self-motivation, drive and a proactive nature.

Hours:

• Operating in US hours
• Be ready to work on night shifts and during weekends based on the work schedule

Professional Commitment:

Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply.

Technical Skillset Needed:

• Java Full Stack: Core Java, Spring Boot (or equivalent frameworks), REST API development, modern frontend frameworks (e.g., Angular, React).
• AWS Cloud: Proficiency with key services such as EC2, Lambda, S3, RDS, and IAM; experience in deployment, monitoring, and troubleshooting in AWS environments.
• DevOps & Monitoring (Preferred): Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions), infrastructure monitoring (e.g., CloudWatch, ELK, Splunk).

Role Responsibilities:

• Proactive monitoring and incident management for OnePay Program applications and infrastructure.
• Root cause analysis and resolution of production issues.
• Coordination with development, QA, and business stakeholders for escalated incidents.

Job Title :: Technical Support Engineer

Location :: Bengaluru, India

Minimum 8+ years of relevant experience

Shift Timing :: Rotational shift or weekend working

Must have skills:

• SQL
• Application Support
• Azure Cloud/Fundamentals
• Ticketing System

Job Description:

• Strong communication & collaboration.
• Experience in Agile.
• SLA-bound incident handling.
• Familiarity with Windows Server, IIS.
• Log analysis and user ticket triaging.
• Report escalation process and create metrics/trend of tickets.
• Azure fundamentals (app insight, app registration renewal, config update, Secret management etc.)
• Application basic structure( Azure app services, Service accounts, SQL Server(s), Services, task manager, Browsers - Edge / chrome / Firefox / Safari etc.)

Should Have Skills:

• App layer awareness (frontend/backend).
• Knowledge of browser configs, session/caching issues.
• Security and access management (e.g., AD roles).

Good to Have Skills:

• Scripting (PowerShell).
• Basic SQL queries.
• Awareness of WAF/firewall issues.

About Ascendion:

• Ascendion is transforming the future of technology with AI-driven software engineering.
• Our global team accelerates innovation and delivers future-ready solutions for some of the world’s most important industry leaders.
• Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients.
• Join us to build transformative experiences, pioneer cutting-edge solutions, and thrive in a vibrant, inclusive culture - powered by AI and driven by bold ideas.

About Us:

Rently is revolutionizing the way renters tour a home! Since 2011, Rently has powered over 15 million renter "self-tours" for over 3500 real estate operators. Rently's technology allows renters to securely check into a vacant property that uses our smart lockbox, smart home, and smart lock technology with a unique one-time access code. Rently is an ISO 27001 and PIMS 27701 Certified Organization.

About the role:

The Technical Support Specialist is responsible for providing technical assistance to customers,

installers and residents. To be successful, the TSM 1 must have an in-depth knowledge of

company products, services, partner integrations, client business practices and possess

effective communication skills with a genuine desire to understand the client’s technical needs

and provide value through actionable processes. TSM 1 should have knowledge of IoT devices,

employ agile thinking to solve problems and provide meaningful insights into the daily technical

issues of our clients.

Responsibilities:

● Field escalation calls, tickets, chats, email, and/or other communication from users with inquiries regarding smart home devices, connectivity, software, and similar concerns.

● Overtakes call center communications when intervention to solve a problem escalated issues

● Submit Salesforce cases to escalate issues that require external escalations

● Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.

● Provide a high level of actionable insight and data analysis to provide value for our customers.

● Partners with TSM 2 to identify and solve higher level issues

● Guides users through diagnostic and troubleshooting processes, which may include use of software and/or following verbal instructions.

● Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork.

● Demonstrates an increasing level of knowledge and comprehension of Rently products and integrations.

● Accurately documents and updates client records, support notes and interactions (Salesforce, ZenDesk, Dialpad, Confluence, etc).

●Ensures compliance with Rently best practices while following established policies and procedures

Consistently meets OKRs and KPIs as communicated by your manager.

Required Skillsets:

● Previous experience in a client-facing or account management role

● Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices.

● Strong analytical and problem-solving skills.

● Proven ability to work in a fast paced, team centered work environment

● Partners with TSS 2 to identify and solve higher level issues

● Technical aptitude and ability to identify alternative solutions to customer issues.

● Ability to handle multiple, critical, high priority issues with a sense of urgency .

● Proficiency with Google Suite Products.

● Excellent communication– verbal, written, interpersonal with strong active listening skills.

● Detail-oriented and dependable, with a positive and inquisitive attitude.

● Ability to multitask, prioritize, and collaborate

● Exhibit a high degree of self-motivation, drive and a proactive nature.

Hours:

• Operating in US hours
• Be ready to work on night shifts and during weekends based on the work schedule

Professional Commitment:

Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply.

s discussed, please find below the JD for the Telephony support executive. (Simran's replacement)The person will be responsible for ensuring seamless calling operations, resolving telephony issues, and coordinating with vendors and users.Key ResponsibilitiesTelephony ManagementAdminister and manage telephony systems (Vo IP / Cloud Telephony platforms such as Acefone/Ozonetel).Set up new accounts, phone numbers, extensions, and user permissions for team members.Monitor call logs, dropped calls, and system performance to ensure optimal functioning.Troubleshooting & SupportAct as the first point of contact for all telephony-related issues faced by users.Diagnose and resolve call quality issues (echo, lag, drops, login errors, headset/softphone problems).Provide remote technical support and clear step-by-step troubleshooting guidance to users.Integration & ToolsSupport telephony integrations with CRM tools Ensure accurate call logging, click-to-call functionality, and lead tracking through integrated systems.Coordination & ReportingLiaise with telephony vendors and IT/network teams for issue escalation and service outages.Maintain documentation, SOPs, and quick reference guides for users.Generate reports on call performance, usage patterns, and system health for management review.Required Skills & QualificationsStrong working knowledge of Vo IP / Telephony systems (SIP, DID, IVR, call routing).Basic network troubleshooting skills (bandwidth, latency).Experience in CRM–telephony integrations.Prior experience in IT Helpdesk / Telephony Administrator / Vo IP Support roles preferred.Strong problem-solving and analytical skills.Excellent communication skills to explain technical issues in simple terms.Ability to work independently and manage multiple support requests simultaneously.

s discussed, please find below the JD for the Telephony support executive. (Simran's replacement)The person will be responsible for ensuring seamless calling operations, resolving telephony issues, and coordinating with vendors and users.Key ResponsibilitiesTelephony ManagementAdminister and manage telephony systems (Vo IP / Cloud Telephony platforms such as Acefone/Ozonetel).Set up new accounts, phone numbers, extensions, and user permissions for team members.Monitor call logs, dropped calls, and system performance to ensure optimal functioning.Troubleshooting & SupportAct as the first point of contact for all telephony-related issues faced by users.Diagnose and resolve call quality issues (echo, lag, drops, login errors, headset/softphone problems).Provide remote technical support and clear step-by-step troubleshooting guidance to users.Integration & ToolsSupport telephony integrations with CRM tools Ensure accurate call logging, click-to-call functionality, and lead tracking through integrated systems.Coordination & ReportingLiaise with telephony vendors and IT/network teams for issue escalation and service outages.Maintain documentation, SOPs, and quick reference guides for users.Generate reports on call performance, usage patterns, and system health for management review.Required Skills & QualificationsStrong working knowledge of Vo IP / Telephony systems (SIP, DID, IVR, call routing).Basic network troubleshooting skills (bandwidth, latency).Experience in CRM–telephony integrations.Prior experience in IT Helpdesk / Telephony Administrator / Vo IP Support roles preferred.Strong problem-solving and analytical skills.Excellent communication skills to explain technical issues in simple terms.Ability to work independently and manage multiple support requests simultaneously.

s discussed, please find below the JD for the Telephony support executive. (Simran's replacement)The person will be responsible for ensuring seamless calling operations, resolving telephony issues, and coordinating with vendors and users.Key ResponsibilitiesTelephony ManagementAdminister and manage telephony systems (Vo IP / Cloud Telephony platforms such as Acefone/Ozonetel).Set up new accounts, phone numbers, extensions, and user permissions for team members.Monitor call logs, dropped calls, and system performance to ensure optimal functioning.Troubleshooting & SupportAct as the first point of contact for all telephony-related issues faced by users.Diagnose and resolve call quality issues (echo, lag, drops, login errors, headset/softphone problems).Provide remote technical support and clear step-by-step troubleshooting guidance to users.Integration & ToolsSupport telephony integrations with CRM tools Ensure accurate call logging, click-to-call functionality, and lead tracking through integrated systems.Coordination & ReportingLiaise with telephony vendors and IT/network teams for issue escalation and service outages.Maintain documentation, SOPs, and quick reference guides for users.Generate reports on call performance, usage patterns, and system health for management review.Required Skills & QualificationsStrong working knowledge of Vo IP / Telephony systems (SIP, DID, IVR, call routing).Basic network troubleshooting skills (bandwidth, latency).Experience in CRM–telephony integrations.Prior experience in IT Helpdesk / Telephony Administrator / Vo IP Support roles preferred.Strong problem-solving and analytical skills.Excellent communication skills to explain technical issues in simple terms.Ability to work independently and manage multiple support requests simultaneously.