4,623 Hdfc Life jobs in India
Business Analyst - Insurance Products
Posted today
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Job Description
Job Description Business Analyst
What you will be doing:
- Conduct, lead and govern insurance requirement gathering workshops.
- Deliver presentations & demonstrate the product s capabilities to the client.
- Identify gaps among as-is and client requirements and suggest right solutions.
- Analyze all business requirements and provide detailed specifications.
- Assist project managers and development team during the project life cycle especially reviewing & executing test cases, training business users, and leading UAT.
- Work on project lifecycle and different methodologies like Waterfall or Agile.
- Act as a Business Consultant to provide business value analysis as part of discovery phase.
- Closely work with Technical Architect & Lead to review meeting minutes, requirements document and RTM until sign-off is obtained from the client.
- Act as a guide/mentor and prepare more leaders by using the knowledge, skill, and experience.
- Work on multiple projects and able to manage time accordingly.
What we are looking for:
- 5+ years of relevant working experience
- Graduate Degree in IT, Computer Science & MBA
- Experience in implementing multiple Insurance Solutions.
- Thorough understanding of at least one of the Insurance Operations or Functions like Policy administration, Claims, Underwriting, Risk Management, Health, Regulatory compliance, Motor insurance etc.
- Good knowledge of one or more of the Corporate Insurance Products
- Understanding of various analysis techniques and methodologies.
- Ability to convert concepts into visual diagrams and processes using different tools like MS Visio, Balsamiq.
- Hands-on Experience working on different rule engines and process automation tools and techniques.
- Experience in Appian/Pega or any other low code tools.
- Ability to define and explain end-to-end processes via User Journeys.
- Experience in Insurance Systems, Operations, Functionalities, Day end & Data sync processes, API, and other Integrations.
Business Analyst - Insurance Products
Posted today
Job Viewed
Job Description
Job Description Business Analyst
What you will be doing:
- Conduct, lead and govern insurance requirement gathering workshops.
- Deliver presentations & demonstrate the product s capabilities to the client.
- Identify gaps among as-is and client requirements and suggest right solutions.
- Analyze all business requirements and provide detailed specifications.
- Assist project managers and development team during the project life cycle especially reviewing & executing test cases, training business users, and leading UAT.
- Work on project lifecycle and different methodologies like Waterfall or Agile.
- Act as a Business Consultant to provide business value analysis as part of discovery phase.
- Closely work with Technical Architect & Lead to review meeting minutes, requirements document and RTM until sign-off is obtained from the client.
- Act as a guide/mentor and prepare more leaders by using the knowledge, skill, and experience.
- Work on multiple projects and able to manage time accordingly.
What we are looking for:
- 5+ years of relevant working experience
- Graduate Degree in IT, Computer Science & MBA
- Experience in implementing multiple Insurance Solutions.
- Thorough understanding of at least one of the Insurance Operations or Functions like Policy administration, Claims, Underwriting, Risk Management, Health, Regulatory compliance, Motor insurance etc.
- Good knowledge of one or more of the Corporate Insurance Products
- Understanding of various analysis techniques and methodologies.
- Ability to convert concepts into visual diagrams and processes using different tools like MS Visio, Balsamiq.
- Hands-on Experience working on different rule engines and process automation tools and techniques.
- Experience in Appian/Pega or any other low code tools.
- Ability to define and explain end-to-end processes via User Journeys.
- Experience in Insurance Systems, Operations, Functionalities, Day end & Data sync processes, API, and other Integrations.
Customer Service Executive - Customer Service
Posted today
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Customer Service Executive - Customer Service
Posted today
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Job Description
Customer Service
Posted 11 days ago
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Job Description
We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team in Sonepat, India. As a key member of our organization, you will be responsible for providing exceptional support to our valued customers, ensuring their satisfaction and fostering long-term relationships.
+ Preparing Proforma invoice through SAP to collect the customer advance payment.
+ Manually load the order in SAP by using the data provided by customer and working with plant for PO production.
+ Tracking stock status in SAP on daily bases.
+ Follow up the order status with factory manager for the quick delivery of the products.
+ Provide Order status to customer and coordinating with freight forwarder for the shipment.
+ Prepare delivery notes for invoicing.
+ Follow up with forwarder for ETA, VESSEL, and BOL details for the shipment.
+ Update Open Order Report, Order intake Report on time.
+ Instruct sales team to plan new orders based as per current inventory.
+ Handle Customers and salespersons claims and queries
+ Proven experience in customer service or a related field
+ High school diploma or equivalent; bachelor's degree is a plus
+ Excellent verbal and written communication skills in English
+ Strong problem-solving abilities and attention to detail
+ Proficiency in using CRM systems and Microsoft Office suite
+ Ability to multitask and work efficiently in a fast-paced environment
+ Patient and empathetic approach to handling customer concerns
+ Team-oriented mindset with the ability to work independently when required
+ Flexible and adaptable to changing priorities and work schedules
+ Resilient with the ability to maintain composure in challenging situations
+ Strong time management and organizational skills
+ Basic technical understanding to troubleshoot common customer issues
+ Commitment to delivering exceptional customer experiences
+ 6-8 Years of experience in the relevant field
Ready to drive with Continental? Take the first step and fill in the online application.
Customer Service
Posted 7 days ago
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Job Description
About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website-
Job Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Airoli, Mumbai
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound and outbound voice-based customer interactions.
- Resolve queries and deliver exceptional service with professionalism.
- Maintain accurate call records and follow defined SOPs.
- Meet performance metrics on quality, accuracy, and customer satisfaction.
- Communicate effectively and actively listen to customer needs.
- Work in rotational shifts and adapt to changing schedules.
- Upsell or cross-sell services when applicable.
Eligibility Criteria:
- Education: 12th Pass / Intermediate or Graduates.
- Freshers with excellent verbal communication skills are welcome.
- Candidates with prior BPO experience will have added advantage.
- Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
- Mandatory: Valid PAN Card required during hiring process.
Hiring Process:
- Virtual Interview connect on WhatsApp to receive the interview invite.
- Interview Time - 11 AM .
Apply Now:
Email: WhatsApp: +91 (For Interview Link)
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Customer Service
Posted today
Job Viewed
Job Description
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website- Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)- WIPRO
Location: Airoli, Mumbai
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
Handle inbound and outbound voice-based customer interactions.
Resolve queries and deliver exceptional service with professionalism.
Maintain accurate call records and follow defined SOPs.
Meet performance metrics on quality, accuracy, and customer satisfaction.
Communicate effectively and actively listen to customer needs.
Work in rotational shifts and adapt to changing schedules.
Upsell or cross-sell services when applicable.
Eligibility Criteria:
Education: 12th Pass / Intermediate or Graduates.
Freshers with excellent verbal communication skills are welcome.
Candidates with prior BPO experience will have added advantage.
Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
Mandatory: Valid PAN Card required during hiring process.
Hiring Process:
Virtual Interview connect on WhatsApp to receive the interview invite.
Interview Time - 11 AM .
Apply Now:
Email: WhatsApp: +91 (For Interview Link)
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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Customer Service
Posted today
Job Viewed
Job Description
About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website-
Job Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Airoli, Mumbai
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound and outbound voice-based customer interactions.
- Resolve queries and deliver exceptional service with professionalism.
- Maintain accurate call records and follow defined SOPs.
- Meet performance metrics on quality, accuracy, and customer satisfaction.
- Communicate effectively and actively listen to customer needs.
- Work in rotational shifts and adapt to changing schedules.
- Upsell or cross-sell services when applicable.
Eligibility Criteria:
- Education: 12th Pass / Intermediate or Graduates.
- Freshers with excellent verbal communication skills are welcome.
- Candidates with prior BPO experience will have added advantage.
- Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
- Mandatory: Valid PAN Card required during hiring process.
Hiring Process:
- Virtual Interview connect on WhatsApp to receive the interview invite.
- Interview Time - 11 AM .
Apply Now:
Email: WhatsApp: +91 (For Interview Link)
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Customer Service
Posted today
Job Viewed
Job Description
Note - This is for only Freshers to 1 year experience.
About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website-
Job Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Salt Lake City, Kolkata
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound/outbound customer interactions via voice calls.
- Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism.
- Maintain detailed and accurate call logs and follow standard operating procedures.
- Achieve performance targets related to quality, accuracy, and customer satisfaction.
- Demonstrate effective communication and listening skills to address customer needs efficiently.
- Adapt to flexible shifts and rotational schedules as per business requirements.
- Upsell or cross-sell products/services when required.
Eligibility Criteria:
- Graduates (freshers) with excellent communication skills are encouraged to apply.
- Preference given to candidates with prior BPO experience and complete joining documentation .
- Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams.
- Mandatory: PAN card is required during the hiring process
Contact:
For Quick response - Connect with me on WhatsApp -
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Customer Service
Posted today
Job Viewed
Job Description
Hiring for Domestic L2 Process
Location: Indore (Work From Office)
Walk-in Telephonic Interview
Immediate Joining
Requirements:
- Excellent English Communication
- Education: 12th, Graduate, Post Graduate
- 1 Year Experience in BPO is Mandatory
Salary: 27,000
Shifts: Rotational (Majorly Day)
Work Days: 5 days
Perks:
- 15 Days Hotel Accommodation
- Train/Bus Ticket Covered by the Company
- 10,000 Relocation Bonus for 350 km or more