15,349 Head Of Learning And Development jobs in India

Head L&TD- Delhi Business Unit

Role Overview

The Delhi BU Head – Learning & Talent Development (L&TD), will be responsible for leading, designing, executing, and continuously improving the training and development strategy execution to ensure operational excellence, safety, compliance, and customer service standards are consistently met as per AISATS and customer airline requirements. This is a hands-on, high-impact leadership role overseeing the end-to-end L&TD function including regulatory training, technical & functional capability building, customer experience & behavioral interventions, on-the-job training (OJT), and leadership development for all ground handling staff at Delhi.

SPECIFIC RESPONSIBILITIES

Strategic Ownership & Planning

• Lead the L&TD function at Delhi BU aligned with AISATS business priorities and regulatory standards (DGCA, ISAGO, Airline SOPs).
• Drive training strategy and execution to ensure skill readiness, compliance, and customer centricity across ramp, passenger, baggage, and load control functions.
• Forecast training demand basis business growth, attrition trends, and audit observations.
• Oversee Academy trainings and timely release of batches

Training Delivery & Management

• Ensure all mandatory, technical, safety, and SOP-based trainings (e.g., SMS, AVSEC, ramp operations, DGR) along with grooming and customer service trainings are delivered as per timelines and standards as defined in AISATS manuals.
• Oversee the station-wide OJT program ensuring quality, monitoring, and documentation.
• Conduct periodic audits of training effectiveness and instructional quality.

People Development

• Identify and build a pipeline of internal trainers and subject matter experts (SMEs).
• Launch and sustain upskilling and reskilling initiatives for frontline, supervisory, and managerial roles.
• Facilitate behavioral, soft skills, and leadership development modules in collaboration with central L&TD or external vendors.

Stakeholder & Compliance Management

• Collaborate with operational heads, HR, safety, and quality and customer airline teams to proactively address skill gaps.
• Ensure 100% training compliance for all operational, safety, and airline partner SOPs.
• Liaise with airline clients on training-related matters.

Reporting & Analysis

• Maintain and publish periodic reports on training KPIs (TNA, throughput, compliance %, effectiveness scores).
• Leverage LMS, dashboards, and training records to ensure data-driven decisions.

EDUCATIONAL QUALIFICATIONS

Minimum- Bachelor’s degree or higher education.

RELEVANT EXPERIENCE

Staff should possess the following experiences:

• Minimum 8–10 years of experience in L&TD, with at least 5 years in ground handling or aviation operations
• Proven experience of leading a training team in a high-volume operational setup (aviation/hospitality/logistics preferred).
• Have the appropriate skill set or formal qualification on understanding ISO9001 standards

PERSONAL CHARACTERISTICS & BEHAVIOURS

For a successful role, he/she should have the following traits:

• Strong understanding of ground handling operations and associated training compliance (DGCA/ISAGO).
• Excellent facilitation and coaching skills.
• Effective stakeholder management and collaboration across levels.
• Data-oriented mindset with hands-on LMS or digital learning tools.
• Strong communication, planning, and problem-solving skills

What Success Looks Like:

• 100% statutory and SOP training compliance.
• Increased operational effectiveness and reduced safety errors through training interventions.
• Engaged and certified team of trainers and OJTs.
• Recognition from BU leadership and airline partners for training quality.

Head L&TD- Delhi Business Unit

Role Overview

The Delhi BU Head – Learning & Talent Development (L&TD), will be responsible for leading, designing, executing, and continuously improving the training and development strategy execution to ensure operational excellence, safety, compliance, and customer service standards are consistently met as per AISATS and customer airline requirements. This is a hands-on, high-impact leadership role overseeing the end-to-end L&TD function including regulatory training, technical & functional capability building, customer experience & behavioral interventions, on-the-job training (OJT), and leadership development for all ground handling staff at Delhi.

SPECIFIC RESPONSIBILITIES

Strategic Ownership & Planning

• Lead the L&TD function at Delhi BU aligned with AISATS business priorities and regulatory standards (DGCA, ISAGO, Airline SOPs).
• Drive training strategy and execution to ensure skill readiness, compliance, and customer centricity across ramp, passenger, baggage, and load control functions.
• Forecast training demand basis business growth, attrition trends, and audit observations.
• Oversee Academy trainings and timely release of batches

Training Delivery & Management

• Ensure all mandatory, technical, safety, and SOP-based trainings (e.g., SMS, AVSEC, ramp operations, DGR) along with grooming and customer service trainings are delivered as per timelines and standards as defined in AISATS manuals.
• Oversee the station-wide OJT program ensuring quality, monitoring, and documentation.
• Conduct periodic audits of training effectiveness and instructional quality.

People Development

• Identify and build a pipeline of internal trainers and subject matter experts (SMEs).
• Launch and sustain upskilling and reskilling initiatives for frontline, supervisory, and managerial roles.
• Facilitate behavioral, soft skills, and leadership development modules in collaboration with central L&TD or external vendors.

Stakeholder & Compliance Management

• Collaborate with operational heads, HR, safety, and quality and customer airline teams to proactively address skill gaps.
• Ensure 100% training compliance for all operational, safety, and airline partner SOPs.
• Liaise with airline clients on training-related matters.

Reporting & Analysis

• Maintain and publish periodic reports on training KPIs (TNA, throughput, compliance %, effectiveness scores).
• Leverage LMS, dashboards, and training records to ensure data-driven decisions.

EDUCATIONAL QUALIFICATIONS

Minimum- Bachelor’s degree or higher education.

RELEVANT EXPERIENCE

Staff should possess the following experiences:

• Minimum 8–10 years of experience in L&TD, with at least 5 years in ground handling or aviation operations
• Proven experience of leading a training team in a high-volume operational setup (aviation/hospitality/logistics preferred).
• Have the appropriate skill set or formal qualification on understanding ISO9001 standards

PERSONAL CHARACTERISTICS & BEHAVIOURS

For a successful role, he/she should have the following traits:

• Strong understanding of ground handling operations and associated training compliance (DGCA/ISAGO).
• Excellent facilitation and coaching skills.
• Effective stakeholder management and collaboration across levels.
• Data-oriented mindset with hands-on LMS or digital learning tools.
• Strong communication, planning, and problem-solving skills

What Success Looks Like:

• 100% statutory and SOP training compliance.
• Increased operational effectiveness and reduced safety errors through training interventions.
• Engaged and certified team of trainers and OJTs.
• Recognition from BU leadership and airline partners for training quality.

Head L&TD- Delhi Business Unit

Role Overview

The Delhi BU Head – Learning & Talent Development (L&TD), will be responsible for leading, designing, executing, and continuously improving the training and development strategy execution to ensure operational excellence, safety, compliance, and customer service standards are consistently met as per AISATS and customer airline requirements. This is a hands-on, high-impact leadership role overseeing the end-to-end L&TD function including regulatory training, technical & functional capability building, customer experience & behavioral interventions, on-the-job training (OJT), and leadership development for all ground handling staff at Delhi.

SPECIFIC RESPONSIBILITIES

Strategic Ownership & Planning

• Lead the L&TD function at Delhi BU aligned with AISATS business priorities and regulatory standards (DGCA, ISAGO, Airline SOPs).
• Drive training strategy and execution to ensure skill readiness, compliance, and customer centricity across ramp, passenger, baggage, and load control functions.
• Forecast training demand basis business growth, attrition trends, and audit observations.
• Oversee Academy trainings and timely release of batches

Training Delivery & Management

• Ensure all mandatory, technical, safety, and SOP-based trainings (e.g., SMS, AVSEC, ramp operations, DGR) along with grooming and customer service trainings are delivered as per timelines and standards as defined in AISATS manuals.
• Oversee the station-wide OJT program ensuring quality, monitoring, and documentation.
• Conduct periodic audits of training effectiveness and instructional quality.

People Development

• Identify and build a pipeline of internal trainers and subject matter experts (SMEs).
• Launch and sustain upskilling and reskilling initiatives for frontline, supervisory, and managerial roles.
• Facilitate behavioral, soft skills, and leadership development modules in collaboration with central L&TD or external vendors.

Stakeholder & Compliance Management

• Collaborate with operational heads, HR, safety, and quality and customer airline teams to proactively address skill gaps.
• Ensure 100% training compliance for all operational, safety, and airline partner SOPs.
• Liaise with airline clients on training-related matters.

Reporting & Analysis

• Maintain and publish periodic reports on training KPIs (TNA, throughput, compliance %, effectiveness scores).
• Leverage LMS, dashboards, and training records to ensure data-driven decisions.

EDUCATIONAL QUALIFICATIONS

Minimum- Bachelor’s degree or higher education.

RELEVANT EXPERIENCE

Staff should possess the following experiences:

• Minimum 8–10 years of experience in L&TD, with at least 5 years in ground handling or aviation operations
• Proven experience of leading a training team in a high-volume operational setup (aviation/hospitality/logistics preferred).
• Have the appropriate skill set or formal qualification on understanding ISO9001 standards

PERSONAL CHARACTERISTICS & BEHAVIOURS

For a successful role, he/she should have the following traits:

• Strong understanding of ground handling operations and associated training compliance (DGCA/ISAGO).
• Excellent facilitation and coaching skills.
• Effective stakeholder management and collaboration across levels.
• Data-oriented mindset with hands-on LMS or digital learning tools.
• Strong communication, planning, and problem-solving skills

What Success Looks Like:

• 100% statutory and SOP training compliance.
• Increased operational effectiveness and reduced safety errors through training interventions.
• Engaged and certified team of trainers and OJTs.
• Recognition from BU leadership and airline partners for training quality.

Head L&TD- Delhi Business Unit

Role Overview

The Delhi BU Head – Learning & Talent Development (L&TD), will be responsible for leading, designing, executing, and continuously improving the training and development strategy execution to ensure operational excellence, safety, compliance, and customer service standards are consistently met as per AISATS and customer airline requirements. This is a hands-on, high-impact leadership role overseeing the end-to-end L&TD function including regulatory training, technical & functional capability building, customer experience & behavioral interventions, on-the-job training (OJT), and leadership development for all ground handling staff at Delhi.

SPECIFIC RESPONSIBILITIES

Strategic Ownership & Planning

• Lead the L&TD function at Delhi BU aligned with AISATS business priorities and regulatory standards (DGCA, ISAGO, Airline SOPs).
• Drive training strategy and execution to ensure skill readiness, compliance, and customer centricity across ramp, passenger, baggage, and load control functions.
• Forecast training demand basis business growth, attrition trends, and audit observations.
• Oversee Academy trainings and timely release of batches

Training Delivery & Management

• Ensure all mandatory, technical, safety, and SOP-based trainings (e.G., SMS, AVSEC, ramp operations, DGR) along with grooming and customer service trainings are delivered as per timelines and standards as defined in AISATS manuals.
• Oversee the station-wide OJT program ensuring quality, monitoring, and documentation.
• Conduct periodic audits of training effectiveness and instructional quality.

People Development

• Identify and build a pipeline of internal trainers and subject matter experts (SMEs).
• Launch and sustain upskilling and reskilling initiatives for frontline, supervisory, and managerial roles.
• Facilitate behavioral, soft skills, and leadership development modules in collaboration with central L&TD or external vendors.

Stakeholder & Compliance Management

• Collaborate with operational heads, HR, safety, and quality and customer airline teams to proactively address skill gaps.
• Ensure 100% training compliance for all operational, safety, and airline partner SOPs.
• Liaise with airline clients on training-related matters.

Reporting & Analysis

• Maintain and publish periodic reports on training KPIs (TNA, throughput, compliance %, effectiveness scores).
• Leverage LMS, dashboards, and training records to ensure data-driven decisions.

EDUCATIONAL QUALIFICATIONS

Minimum- Bachelor’s degree or higher education.

RELEVANT EXPERIENCE

Staff should possess the following experiences:

• Minimum 8–10 years of experience in L&TD, with at least 5 years in ground handling or aviation operations
• Proven experience of leading a training team in a high-volume operational setup (aviation/hospitality/logistics preferred).
• Have the appropriate skill set or formal qualification on understanding ISO9001 standards

PERSONAL CHARACTERISTICS & BEHAVIOURS

For a successful role, he/she should have the following traits:

• Strong understanding of ground handling operations and associated training compliance (DGCA/ISAGO).
• Excellent facilitation and coaching skills.
• Effective stakeholder management and collaboration across levels.
• Data-oriented mindset with hands-on LMS or digital learning tools.
• Strong communication, planning, and problem-solving skills

What Success Looks Like:

• 100% statutory and SOP training compliance.
• Increased operational effectiveness and reduced safety errors through training interventions.
• Engaged and certified team of trainers and OJTs.
• Recognition from BU leadership and airline partners for training quality.

About Watertec : Founded in 1997, Watertec specializes in 360-degree hygiene and sustainable bathroom solutions across India, offering comprehensive plumbing solutions including Polymer Bath Fittings, Pipes, Chrome Plated Bath Fittings and Sanitaryware.

Pioneers in polymer-based bath fittings, with 3 state of art highly automated manufacturing units, 33 service centres, 38 warehouse, 4000+ dealer/distributor base along with 2000+ strong workforce, have helped us achieve strong position in polymer bath fittings market as the market leader.

In 2023, Warburg Pincus, (US based Private Equity Firm) has acquired Watertec India and appointed an inspiring leadership team to accelerate growth. Warburg Pincus has invested in more than 1000 companies in more than 40 countries globally till date and for the past 25 years across Asia in companies like ICICI Bank, Havells, Boat, IDFC, Ola, Biba Apparel, Apollo Tyre, PVR Cinema, Kalyan Jewellers, Airtel etc.

Over the last 2 years, the organization has expanded its geographic footprint, product portfolio and accelerated the expansion of Pipes, Metal Faucets and Sanitary ware business, as we aspire to grow to become the largest Comprehensive plumbing solutions company in India. In FY-25, We are the fastest growing plumbing solutions company in India.

About the role

We are looking for a passionate and driven individual with a stellar record of building workforce capabilities and employee development initiatives to join as Lead - Learning & Talent Development. This role has Pan-India responsibility and reports to the CHRO.

Key Responsibilities:

Learning & Development

• Develop and implement comprehensive learning and development programs tailored to the needs of the organization

• Conduct training needs assessments to identify skills gaps and create targeted training initiatives.

• Design, develop, and deliver engaging training materials, workshops, and learning modules.

• Collaborate with departmental leaders to ensure alignment of L&D programs with business goals.

• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.

• Stay updated with industry trends and best practices in L&D to continuously enhance our training offerings.

• Manage and maintain the learning management system (LMS) and other related technologies.

Talent Management

• Assist in the development and implementation of talent management strategies to attract, retain, and develop high-potential employees.

• Support the performance management process, including goal setting, performance reviews, and development plans.

• Identify and nurture key talent through succession planning and career development initiatives.

• Collaborate with HR and department leaders to ensure effective onboarding and integration of new employees.

• Conduct regular talent reviews and provide insights to drive talent decisions.

• Support employee engagement initiatives and foster a culture of continuous improvement and development.

Qualifications:

• Master’s degree in human resources, Organizational Development, or a related field.

• 10-15 years of experience in Learning & Development and Talent Management roles.

• Proven track record of designing and delivering effective training programs.

• Excellent communication and presentation skills.

• Strong project management and organizational abilities.

• Proficiency with learning management systems and HRIS.

• Ability to work collaboratively with cross-functional teams and influence stakeholders at all levels.

Key Competencies:

• Strategic Thinking: Ability to align L&D and talent management initiatives with business objectives.

• Leadership: Strong leadership skills to inspire and motivate employees.

• Analytical Skills: Ability to assess training effectiveness and talent data to make informed decisions.

• Communication: Excellent verbal and written communication skills.

• Adaptability: Flexibility to adapt to changing business needs and priorities.

• Innovation: Creative approach to problem-solving and program development.

Experience range: 15+ years

Qualification: Postgraduate/ MBA, Preferred- Ph.D.

1. Building an Internal Training Hub ️

The main goal is to create an "Academy," which is basically a top-notch, in-house training facility or "capability center." Think of it as a dedicated school within the company. Its purpose is to train and develop employees so the business always has a highly skilled and knowledgeable team ready to go.

2. Partnering with Schools and Universities

Experience range: 15+ years

Qualification: Postgraduate/ MBA, Preferred- Ph.D.

1. Building an Internal Training Hub

The main goal is to create an "Academy," which is basically a top-notch, in-house training facility or "capability center." Think of it as a dedicated school within the company. Its purpose is to train and develop employees so the business always has a highly skilled and knowledgeable team ready to go.

2. Partnering with Schools and Universities

This involves working with outside "academic programs," such as colleges, universities, and even government organizations. The idea is to collaborate with them to find, train, and potentially recruit new talent. This helps the company stay connected to the latest academic developments and build a pipeline of future employees.

3. Managing New Hires

This is all about the "Hiring & Onboarding" of DETs (likely an abbreviation for a specific type of trainee, such as a Diploma Engineer Trainee). This person will be responsible for bringing these new hires into the company and making sure their transition is smooth and effective.

4. Managing Trainee Progress

The "OJT Lifecycle management" and "Trainees Engagement" points are about overseeing the entire journey of trainees, especially during their On-the-Job Training (OJT). This includes making sure they are learning effectively, their training is on track, and they feel connected and engaged with the company throughout their program.

5. Designing and Delivering Training

This area, "Learning & Development," focuses on creating and implementing training programs. The role holder will need to figure out what skills the current employees need to be more effective and then design and deliver the right training programs to meet those business needs.

6. Improving Trainee Programs

"GET Excellence" (likely Graduate Engineer Trainee Excellence) is about ensuring that programs for graduates are of the highest quality. This means continuously improving these programs to make sure the trainees get the best possible experience and training, setting them up for success.

7. Embracing Technology for Training

The last point, "Drive best in class process and practices across the L&D landscape embedding digital initiatives," is about making sure all training and development activities are modern and efficient. This involves using the latest digital tools and technology to make training more accessible, effective, and data-driven. It's about bringing the training process into the digital age.