420 Healthcare Collections jobs in India

PD-OTC (Healthcare collections)

Jaipur, Rajasthan Genpact

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Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
Inviting applications for the role of Process Developer Healthcare collections

The primary function of a Healthcare Insurance Claims Associate /Collector is to research and review medical claims, obtain necessary information from providers to update/correct claims and to then send to insurance payors to expedite adjudication of claims.

Responsibilities

Contacting payors to collect on outstanding claims
• Research claim denials on behalf of our clients, make determination on proper next step for claim resolution
• Update, correct and rebill medical claims according to proper billing guidelines 
• File Appeals for AR Denial and Auth Denials
• Attention to Detail and Accuracy.
• System savvy – Multi applications.
• Process Daily Correspondence (Mail, Fax, and Emails)
• Provides assistance/resolution to client’s inquiries
• Supports and assists team members
• Maintain a current working knowledge of all healthcare related issues and regulations
• Documents response activities to patient claim inquires following Genpact client guidelines and system tasks and notes
• Performs other related projects and duties as assigned


Candidate will work closely with Internal and External Customers in a friendly and professional manner.

PC literate
• Excel knowledge is required 
• Detail oriented and highly organized 
• Ability to meet deadlines 
• Articulate with good telephone skills and etiquette
• Must be able to work on multiple tasks/projects simultaneously
• Accounts receivable or collections background in a Health Care related field is a plus.
• Relevant years of experience in US healthcare is a plus.
• US healthcare DME experience is a plus


Qualifications we seek in you!
Minimum qualifications
• Any Graduate
• Excellent soft skills to deal with the sensitive employee grievances or relations
• Excellent verbal, written, presentation and interpersonal skills in English

Preferred qualifications 
• Relevant Experience

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Collections Specialist - Healthcare

Confidential

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Job Description

The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.

As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management.

The ideal candidate will not only have exposure to healthcare revenue cycle, including shared services functions (e.g. billing, collections, cash application) but also have exceptional customer obsessed skills to resolve complex dispute management and provide excellent customer service. They will be able to learn quickly and be willing to experiment with new ideas.

Key job responsibilities

  • Reviewing and investigating claims processing, verifying the proper payment of claims, and bringing insurance claims to full resolution through a combination of external third-party relationships and cross-functional communication and collaboration.
  • Maintaining service level agreements regarding assigned accounts receivable tasks while ensuring timely resolution of all claims while prioritizing responsibilities, problem solving, and thinking critically as you perform your regular duties and accommodate other time sensitive tasks as they arise.
  • Conducts regular review and follow up of accounts receivables, ensuring the timely resolution and payment of accounts. Utilizing multiple reports and worklists, ensuring that all claims are adjudicated correctly per the member's benefits, investigating claims that do not process as expected or for which we do not receive a determination, all while adhering to all applicable guidelines.
  • Design, develop, and implement process improvements to prevent denials and reduce internal processing errors.
  • Develop resource material that is accessible and shared by the team and assist in the development of training materials for denial management. Assist in the training of new hires in AR
  • Finding and resolving market trends with specific payors, escalating where appropriate while utilizing root cause analysis to develop appropriate action plans.
  • Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position

Basic Qualifications

  • Bachelor's degree in accounting and commerce (B. Com)
  • Minimum experience of 4 years in Insurance Accounts Receivable in RCM space required
  • Experience working in shared services environment with productivity targets
  • Exposure to US healthcare and insurance landscape
  • Experience with Medicare preferred
  • Exceptional communication and interpersonal skills
  • A proven track record of seeing projects through to completion, thorough follow through, and an ability to work independently with a strong attention to detail
  • Proven ability to solve complex problems
  • Driven to ask questions and find solutions
  • Understanding of basic accounting principles and receivables management
  • Proven ability to adhere to policies and procedures, as defined by leadership

Preferred Qualifications

  • 4+ Years experience with US healthcare and health insurance industry
  • Experience with Medicare preferred
  • Prior experience of at least 2 years in Insurance Accounts Receivable in primary healthcare setting preferred
  • Has led or been part of a team that worked on a Six Sigma belt project / Kaizen / Lean projects

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.


Skills Required
Accounting, Collection, Insurance
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Revenue Cycle Officer

Hyderabad, Andhra Pradesh IKS Health

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Job Description

Obtains prior-authorizations and referrals from insurance companies prior to procedures or Surgeries utilizing online websites or via telephone.

Monitors and updates current Orders and Tasks to provide up-to-date and accurate information.

Provides insurance companies with clinical information necessary to secure prior-authorization or referral.

Good understanding of the medical terminology and progress notes.

Obtains and/or reviews patient insurance information and eligibility verification to obtain prior-authorizations for injections, DME, Procedures, and surgeries.

Request retro-authorizations when needed.

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Revenue Cycle Representative_AR

Mumbai, Maharashtra IKS Health

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Job Description

Key Responsibilities:

Process

● Responsible for achieving the defined TAT on deliverables with the agreed Quality benchmark score. ● Responsible for analyzing an account and taking the correct action. 

● Ensuring that every action to be taken should be resolution oriented whilst working on the specific task/case assigned. 

● Task claims to appropriate teams where a specific department within IKS, or client's assistance is required to resolve them.

Billing:

● Responsible for ensuring accurate billing to the payer for a specific claim. 

● Addressing the clearing house and front end rejections in a timely manner within a TAT of hour period

AR: 

● Follow up with the payors on open claims beyond a reasonable time period to identify it's accurate action. 

● Analyze denials from insurances, verify its authenticity, understand causes and resolve them. 

● Ensure claims are followed up as per assigned ticklers within the stated time period. 

● Manage ageing on the assigned work file.

PP: 

● Responsible for posting the electronic payments once received from the payer onto the client's system 

● Responsible for posting the manual payments once received from the payer onto the client's system

● Balancing the Batches / Reconciliation 

● Ensuring that correct balance is flipped to the patient where applicable. 

● Ensuring that appropriate adjustments are executed based on payor policies, client guidelines, and adhoc approvals.

EV/BV: 

● Responsible for reaching out to the payor to check on the insurance eligibility and the benefits of the patient 

● Addressing the claims to insurance or Self Pay (Patient Attention) based on the eligibility identified

Qualifications : Graduate from any discipline is a must

Role Prerequisites:

 ● Minimum year and above experience in AR, PP, Billing and EV/BV is a must.

Functional Competencies: 

● Knowledge of the US healthcare RCM industry would be preferred 

● Basic Knowledge of working on computers would be preferred 

● Basic Knowledge of MS Office would be preferred. 

● Typing Speed

● Eye for Detail

Behavioral Competencies: 

● Team Work ● Communication 

● Customer Service Orientation ● Accountability 

● Analytical Thinking

Please note: The competencies highlighted above under the functional and behavioral competencies are the MUST HAVE competencies in the role and need to be mandatorily measured during the assessments OR hiring process

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Revenue Cycle Management

Baripada, Orissa Nezda Technologies Inc.

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Job Description

Location: BGC, Alabang, MKT
Competitive Salary 

With AR Follow up and Claims management experience
Can work onsite
Onsite Set Up
Night Shift Schedule

Job Category: BPO Job Type: Full Time Job Location: Alabang BGC Taguig MKT
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Senior Executive Revenue Cycle

Mangaluru, Karnataka Confidential

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Job Description

Aster Medcity is looking for Senior Executive.Revenue Cycle to join our dynamic team and embark on a rewarding career journey

  1. Leading the full audit cycle by checking tax compliance, verifying financial records, and inspecting accounts.
  2. Analyzing the results of the audit and presenting possible solutions for ineffective financial practices to management.
  3. Evaluating company accounting procedures, payroll, inventory, and tax statements to guide financial policymaking.
  4. Conducting risk assessments to recommend aversion measures and cost savings.
  5. Following up with management to ensure remediations are implemented into the company's financial practices.
  6. Supervising junior auditing personnel and implementing their research work into the auditing process.
  7. Preparing and reviewing annual audit memorandums.
  8. Researching applicable federal and state laws and regulations to ensure the company's books are compliant.

Skills Required
Audit, Risk Assessment, Financial Analysis, Regulatory Compliance, Tax Compliance
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Associate Revenue Cycle Management

Belagavi, Karnataka Confidential

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Job Description

Aster Medcity is looking for Associate Revenue Cycle Management to join our dynamic team and embark on a rewarding career journey

  1. Processing requisition and other business forms, checking account balances, and approving purchases.
  2. Advising other departments on best practices related to fiscal procedures.
  3. Managing account records, issuing invoices, and handling payments.
  4. Collaborating with internal departments to reconcile any accounting discrepancies.
  5. Analyzing financial data and assisting with audits, reviews, and tax preparations.
  6. Updating financial spreadsheets and reports with the latest available data.
  7. Preparation of operating budgets, financial statements, and reports.
  8. Reviewing existing financial policies and procedures to ensure regulatory compliance.
  9. Providing assistance with payroll administration.
  10. Keeping records and documenting financial processes

Skills Required
Account Reconciliation, Financial Reporting, Payroll, Audits, Budgeting
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Associate Revenue Cycle Management

Hubballi, Karnataka Confidential

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Job Description

Aster Medcity is looking for Associate Revenue Cycle Management to join our dynamic team and embark on a rewarding career journey

  1. Processing requisition and other business forms, checking account balances, and approving purchases.
  2. Advising other departments on best practices related to fiscal procedures.
  3. Managing account records, issuing invoices, and handling payments.
  4. Collaborating with internal departments to reconcile any accounting discrepancies.
  5. Analyzing financial data and assisting with audits, reviews, and tax preparations.
  6. Updating financial spreadsheets and reports with the latest available data.
  7. Preparation of operating budgets, financial statements, and reports.
  8. Reviewing existing financial policies and procedures to ensure regulatory compliance.
  9. Providing assistance with payroll administration.
  10. Keeping records and documenting financial processes

Skills Required
Account Reconciliation, Financial Reporting, Payroll, Audits, Budgeting
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Director of Revenue Cycle

New Delhi, Delhi Genesis Orthopedics & Sports Medicine

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Job Description

Position Summary

We are seeking a strategic, results-oriented Director of Revenue Cycle to lead and optimize our revenue operations. This leadership role is vital to ensuring the financial performance, operational integrity, and regulatory compliance of the practice. The ideal candidate has deep experience in U.S. healthcare revenue cycle management, preferably within orthopedic or specialty care, and a strong track record of success in improving cash flow, managing payer contracts, and building high-performing teams.

This position is ideally suited for someone based in Illinois with a strong understanding of state and federal healthcare regulations and payers.

Key Responsibilities
  • Own and lead the entire revenue cycle , from charge capture through final payment, ensuring efficient and compliant operations.
  • Oversee functional teams in billing, coding, A/R, collections, payment posting, denial management, and revenue reconciliation .
  • Drive key financial metrics including days in A/R, clean claim rates, denial rates, and collection effectiveness.
  • Manage Managed Care Contracts , including payer negotiations, reimbursement modeling, implementation, and ongoing compliance.
  • Collaborate cross-functionally with physicians, clinical staff, and operations to resolve billing issues and streamline workflows.
  • Ensure compliance with federal/state healthcare regulations , payer requirements, HIPAA, and documentation standards.
  • Identify, design, and implement process improvements to optimize efficiency, accuracy, and patient experience.
  • Supervise the management of medical records and disability documentation in accordance with best practices.
  • Lead, mentor, and develop a high-performing revenue cycle team aligned with organizational values and goals.
  • Leverage data analytics to provide actionable insights and continuous performance improvement.

Requirements

Key Responsibilities
  • Qualifications
    • Bachelor’s degree in Healthcare Administration, Business, Finance, or related field required; Master’s preferred .
    • 7–10 years of progressive revenue cycle experience in U.S. healthcare settings, with 3+ years in a director or leadership role .
    • Demonstrated success in orthopedic or specialty practice RCM is strongly preferred.
    • Expert-level knowledge of billing, coding (CPT, ICD-10), collections, A/R, denials, and reimbursement methodologies.
    • Proven ability to negotiate and manage Managed Care and value-based contracts .
    • Familiarity with Illinois payer landscape and regulatory requirements is highly desirable.
    • Strong EHR/PM system proficiency (Athenahealth, Epic, or similar platforms).
    • Excellent analytical, leadership, communication, and organizational skills.
    • Experience managing remote or hybrid teams and working across diverse cultures and departments.

Benefits

At Genesis, we believe that ethical, affordable, and high-quality care should be a universal right—not a privilege. After 17 years of practicing conventional medicine, we reimagined healthcare from the ground up. Through hundreds of hours of research and innovation, we developed a model that maintains our clinical excellence while expanding access to those who need it most.

If you're a forward-thinking revenue cycle leader with a passion for healthcare transformation, we’d love to hear from you.

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Associate Revenue Cycle Management

Bengaluru, Karnataka Confidential

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Job Description

Aster Medcity is looking for Associate Revenue Cycle Management to join our dynamic team and embark on a rewarding career journey

  1. Processing requisition and other business forms, checking account balances, and approving purchases.
  2. Advising other departments on best practices related to fiscal procedures.
  3. Managing account records, issuing invoices, and handling payments.
  4. Collaborating with internal departments to reconcile any accounting discrepancies.
  5. Analyzing financial data and assisting with audits, reviews, and tax preparations.
  6. Updating financial spreadsheets and reports with the latest available data.
  7. Preparation of operating budgets, financial statements, and reports.
  8. Reviewing existing financial policies and procedures to ensure regulatory compliance.
  9. Providing assistance with payroll administration.
  10. Keeping records and documenting financial processes

Skills Required
Account Reconciliation, Financial Reporting, Payroll, Audits, Budgeting
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