59 Healthcare Facility jobs in India

• Manage and direct the daily operations of clinical departments, ensuring efficient patient flow and service delivery.
• Supervise, mentor, and evaluate clinical and administrative staff.
• Develop and implement operational policies and procedures to enhance efficiency and quality of care.
• Monitor departmental budgets, manage resource allocation, and control costs.
• Ensure compliance with all healthcare regulations, accreditation standards, and patient safety protocols.
• Implement quality improvement initiatives and track key performance indicators.
• Collaborate with physicians and other healthcare professionals to optimize clinical practice.
• Manage patient satisfaction initiatives and address patient concerns.
• Oversee staffing, scheduling, and workforce planning.
• Participate in strategic planning and contribute to the overall growth of the healthcare facility.

• Bachelor's degree in Healthcare Administration, Nursing, Business Management, or a related field. Master's degree preferred.
• Minimum of 5 years of progressive experience in healthcare management or clinical operations.
• Proven leadership and team management skills.
• Strong understanding of healthcare operations, regulations, and best practices.
• Excellent financial management and budgeting skills.
• Proficiency in healthcare information systems (HIS) and electronic health records (EHR).
• Exceptional communication, interpersonal, and problem-solving abilities.
• Ability to work effectively in a fast-paced and demanding healthcare environment.
• Commitment to patient safety and quality care.

Job Title : Associate – Accommodation Services (US Healthcare Services)

Location: Olympus, Thane, Mumbai

Shift: US Night Shift (24x5 Rotational Support)

Experience Required: 4–9 years

Industry: US Healthcare / Accommodation Services / Customer Support

Employment Type: Full-Time

Job Summary:

We are seeking dedicated and detail-oriented professionals to join our US Healthcare Services team. The primary responsibility will be to manage and resolve Accommodation Service Requests, specifically for sit-stand desks and related support for employees with disabilities.

This role demands excellent communication, strong client and stakeholder interaction experience, and a commitment to delivering superior customer service in a US-focused operational environment.

Key Responsibilities:

• Manage, track, and resolve employee accommodation service requests in compliance with ADA guidelines
• Ensure timely fulfillment of sit-stand desk and ergonomic equipment requests for employees with disabilities
• Maintain a high level of accuracy and attention to detail when handling tickets and documentation
• Interact with clients, vendors, and internal stakeholders to ensure smooth coordination and service fulfillment
• Adhere to SLA timelines and KPIs such as First Response Time, Ticket Resolution Time, and Customer Satisfaction Scores
• Collaborate closely with team members to ensure consistency in service delivery and escalation management
• Maintain records and audit trails for compliance and reporting purposes
• Provide support across accommodation-related queries during US working hours (night shift IST)

Required Qualifications & Skills:

• 4–8 years of experience in client/stakeholder interaction roles, preferably within US Healthcare or Customer Service domains
• Excellent verbal and written communication skills – English fluency at a native speaker level is essential
• Strong tracking and documentation capabilities; experience with ticketing systems is preferred
• Fair understanding of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and customer experience metrics
• Proactive, detail-oriented, and capable of working in a dynamic, fast-paced environment
• A collaborative team player with the ability to work independently when needed
• Willingness and adaptability to work in US Night Shift (24x5 environment)

Preferred Skills (Good to Have)

• Prior experience with accommodation or workplace ergonomics processes
• Familiarity with back-office operations transitioning from a front-line customer support role
• Exposure to compliance and regulatory practices in a healthcare setting

Work Environment

• This role is supporting a 24x5 global business model. Need Candidates flexible to do shifts as decided by the business.
• Candidates must demonstrate the ability to work with flexibility and commitment

Mandatory Requirements (How to generate your EP ID):

EP ID is mandatory for eligibility of the interview. Follow the below steps to register

· Step 1: Visit

· Step 2: Click to login.

· Step 3: Click New user (Register with us).

· Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).

· Step 5: Once completed, your EP ID would be generated which starts from EP2025CNXXX.

· Step 6: You will receive the EP ID on your personal e-mail ID.

Warm Regards,

Suman Guha

HR Sourcer - Talent Aquisition

Tata Consultancy Services Limited

Job Title: Associate – Accommodation Services (US Healthcare Services)

Location: Olympus, Thane, Mumbai

Shift: US Night Shift (24x5 Rotational Support)

Experience Required: 4–9 years

Industry: US Healthcare / Accommodation Services / Customer Support

Employment Type: Full-Time

Job Summary:

We are seeking dedicated and detail-oriented professionals to join our US Healthcare Services team. The primary responsibility will be to manage and resolve Accommodation Service Requests, specifically for sit-stand desks and related support for employees with disabilities.

This role demands excellent communication, strong client and stakeholder interaction experience, and a commitment to delivering superior customer service in a US-focused operational environment.

Key Responsibilities:

• Manage, track, and resolve employee accommodation service requests in compliance with ADA guidelines
• Ensure timely fulfillment of sit-stand desk and ergonomic equipment requests for employees with disabilities
• Maintain a high level of accuracy and attention to detail when handling tickets and documentation
• Interact with clients, vendors, and internal stakeholders to ensure smooth coordination and service fulfillment
• Adhere to SLA timelines and KPIs such as First Response Time, Ticket Resolution Time, and Customer Satisfaction Scores
• Collaborate closely with team members to ensure consistency in service delivery and escalation management
• Maintain records and audit trails for compliance and reporting purposes
• Provide support across accommodation-related queries during US working hours (night shift IST)

Required Qualifications & Skills:

• 4–8 years of experience in client/stakeholder interaction roles, preferably within US Healthcare or Customer Service domains
• Excellent verbal and written communication skills – English fluency at a native speaker level is essential
• Strong tracking and documentation capabilities; experience with ticketing systems is preferred
• Fair understanding of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and customer experience metrics
• Proactive, detail-oriented, and capable of working in a dynamic, fast-paced environment
• A collaborative team player with the ability to work independently when needed
• Willingness and adaptability to work in US Night Shift (24x5 environment)

Preferred Skills (Good to Have)

• Prior experience with accommodation or workplace ergonomics processes
• Familiarity with back-office operations transitioning from a front-line customer support role
• Exposure to compliance and regulatory practices in a healthcare setting

Work Environment

• This role is supporting a 24x5 global business model. Need Candidates flexible to do shifts as decided by the business.
• Candidates must demonstrate the ability to work with flexibility and commitment

Mandatory Requirements (How to generate your EP ID):

EP ID is mandatory for eligibility of the interview. Follow the below steps to register

· Step 1: Visit

· Step 2: Click to login.

· Step 3: Click New user (Register with us).

· Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).

· Step 5: Once completed, your EP ID would be generated which starts from EP2025CNXXX.

· Step 6: You will receive the EP ID on your personal e-mail ID.

Warm Regards,

Suman Guha

HR Sourcer - Talent Aquisition

Tata Consultancy Services Limited

Job Title : Associate – Accommodation Services (US Healthcare Services)

Location: Olympus, Thane, Mumbai

Shift: US Night Shift (24x5 Rotational Support)

Experience Required: 4–9 years

Industry: US Healthcare / Accommodation Services / Customer Support

Employment Type: Full-Time

Job Summary:

We are seeking dedicated and detail-oriented professionals to join our US Healthcare Services team. The primary responsibility will be to manage and resolve Accommodation Service Requests, specifically for sit-stand desks and related support for employees with disabilities.

This role demands excellent communication, strong client and stakeholder interaction experience, and a commitment to delivering superior customer service in a US-focused operational environment.

Key Responsibilities:

• Manage, track, and resolve employee accommodation service requests in compliance with ADA guidelines
• Ensure timely fulfillment of sit-stand desk and ergonomic equipment requests for employees with disabilities
• Maintain a high level of accuracy and attention to detail when handling tickets and documentation
• Interact with clients, vendors, and internal stakeholders to ensure smooth coordination and service fulfillment
• Adhere to SLA timelines and KPIs such as First Response Time, Ticket Resolution Time, and Customer Satisfaction Scores
• Collaborate closely with team members to ensure consistency in service delivery and escalation management
• Maintain records and audit trails for compliance and reporting purposes
• Provide support across accommodation-related queries during US working hours (night shift IST)

Required Qualifications & Skills:

• 4–8 years of experience in client/stakeholder interaction roles, preferably within US Healthcare or Customer Service domains
• Excellent verbal and written communication skills – English fluency at a native speaker level is essential
• Strong tracking and documentation capabilities; experience with ticketing systems is preferred
• Fair understanding of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and customer experience metrics
• Proactive, detail-oriented, and capable of working in a dynamic, fast-paced environment
• A collaborative team player with the ability to work independently when needed
• Willingness and adaptability to work in US Night Shift (24x5 environment)

Preferred Skills (Good to Have)

• Prior experience with accommodation or workplace ergonomics processes
• Familiarity with back-office operations transitioning from a front-line customer support role
• Exposure to compliance and regulatory practices in a healthcare setting

Work Environment

• This role is supporting a 24x5 global business model. Need Candidates flexible to do shifts as decided by the business.
• Candidates must demonstrate the ability to work with flexibility and commitment

Mandatory Requirements (How to generate your EP ID):

EP ID is mandatory for eligibility of the interview. Follow the below steps to register

· Step 1: Visit

· Step 2: Click to login.

· Step 3: Click New user (Register with us).

· Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).

· Step 5: Once completed, your EP ID would be generated which starts from EP2025CNXXX.

· Step 6: You will receive the EP ID on your personal e-mail ID.

Warm Regards,

Suman Guha

HR Sourcer - Talent Aquisition

Tata Consultancy Services Limited

• Supervising and directing the daily activities of the environmental services team, ensuring efficient workflow and adherence to established protocols.
• Developing and implementing comprehensive cleaning and sanitation schedules and procedures, specifically tailored for healthcare settings (e.g., patient rooms, operating theaters, common areas).
• Training new team members on proper cleaning techniques, use of equipment, and infection control procedures.
• Conducting regular inspections to ensure quality standards are met and identifying areas for improvement.
• Managing inventory of cleaning supplies, equipment, and linens, ensuring adequate stock levels and proper storage.
• Ensuring compliance with all relevant health, safety, and environmental regulations, including those specific to healthcare.
• Responding to and resolving any cleaning-related issues or complaints promptly and effectively.
• Maintaining accurate records of cleaning activities, staff performance, and supply usage.
• Collaborating with other hospital departments to coordinate cleaning services and address specific needs.
• Promoting a culture of safety, accountability, and continuous improvement within the environmental services team.

• Develop and implement comprehensive environmental services programs.
• Oversee and ensure adherence to cleaning and sanitation protocols in healthcare settings.
• Train, supervise, and manage remote and on-site cleaning staff.
• Conduct regular quality assurance inspections and audits.
• Manage inventory of cleaning supplies, equipment, and chemicals.
• Ensure compliance with infection control standards and regulatory requirements.
• Develop and execute waste management plans.
• Troubleshoot and resolve environmental services issues remotely.
• Maintain detailed records of cleaning activities, inspections, and training.
• Promote a culture of safety and cleanliness among the team.

• High school diploma or equivalent; certification in Environmental Services or related field preferred.
• Minimum of 5 years of experience in environmental services, with a focus on healthcare facilities.
• Proven experience in managing cleaning and sanitation operations.
• Strong knowledge of infection control, waste management, and cleaning techniques.
• Experience with healthcare regulations and compliance standards.
• Excellent leadership, communication, and organizational skills.
• Proficiency in using digital tools for management and reporting.
• Ability to work independently and manage a remote team effectively.

1. Role Title:

Specialist - Facility & Operations

2. Department/Function:

Facilities & Operations - Technical Operations & Inventory

3. Reporting Structure:

Reports to: Technical Operations and Inventory

Direct Reports: Individual contributor

4. Role Summary:

This position must implement and execute the operating guidelines for the cleanroom facility. It should also be able to manage technical operations by anticipating demand and arranging the supply of all cleanroom requirements. Implement the strategy to keep the clean rooms operationally sound and maintain the standards for smooth operations. The person should act as a SPOC for all operational activities related to all labs and activities. The role shall enable the smooth functioning of all the labs and improve existing systems and processes to make them more efficient and compliant

5. Key Responsibilities:

• Managing day-to-day site operations for all the labs
• Supervise and direct on-site instrument and equipment Calibration and qualification.
• Generate and review GMP documentation such as Standard Operating Procedures, non-conformance reports, deviations, CAPA, cleaning records, temperature monitoring and updates to the reporting manager
• Verification of all the annexures generated by the lab technicians like, cleaning record, temperature monitoring
• Liaising between internal stakeholders and vendors for calibration/ AMC/ breakdown, and maintenance of instruments
• Work with Quality & Compliance to ensure all-time Audit readiness from a Lab & MFG perspective
• Improve operational management systems, processes, and best practices
• PR creation for all the instrument AMC and utility vendors
• Coordinating with utility vendors for the timely delivery of materials like liquid nitrogen, gas cylinders.
• Recording and disposing of Biomedical waste
• Perform routine stock checks to maintain levels of critical stock consumables, restock gowning garments, and critical consumables in the clean area as required.
• Supervising lab technicians in their day-to-day activities
• Provide training and mentoring to ensure a good understanding of the tasks allocated to the lab technician.
• Drive R&D Lab & Equipment procurement, maintenance & management
• Support R&D sample management and act as a SPOC for clinical samples received for R&D purposes.
• Support R&D procurement activities to consolidate orders to enable cost savings

6. Competencies Required:

1. Should have an understanding of how IQ/OQ/PQ for instruments and documentations are associated with the same.
2. GMP documentation
3. Clean room practices
4. Operations in the ERP system (SAP)
5. Material inspection

• Soft Skills:

1. Basic IT skills. Expert with MS Office (Excel, Word).
2. Good communication skills.
3. Team player & Collaborative
4. Resourceful & Quality commitment
5. Detail-oriented & Strategic thinker
6. Enthusiastic & Committed

7. Qualifications:

1. Minimum Bachelor's degree in Science, Eight+ years of related experience in relevant areas of lab operation and clean room area in pharmaceutical, working effectively and collaboratively across departments and functions. Prior experience working with GMP systems.

8. Working Conditions:

• Role Type: Full Time and Onsite
• Work Hours: 9:00 AM to 6:00 PM for the General Shift and 2:00 PM to 11:00 PM for the Post-Noon Shift (on a rotational basis). There will be two days off each week, which may not necessarily fall on a Saturday or Sunday
• Travel Requirements: Occasional, as required for business needs
• Base Location: Immuneel Therapeutics Private Limited, 8th Floor, Mazumdar Shaw Medical Center, Narayana Health City, Bommasandra Industrial Area, Bangalore -

1. Role Title:

Specialist - Facility & Operations

2. Department/Function:

Facilities & Operations - Technical Operations & Inventory

3. Reporting Structure:

Reports to: Technical Operations and Inventory

Direct Reports: Individual contributor

4. Role Summary:

This position must implement and execute the operating guidelines for the cleanroom facility. It should also be able to manage technical operations by anticipating demand and arranging the supply of all cleanroom requirements. Implement the strategy to keep the clean rooms operationally sound and maintain the standards for smooth operations. The person should act as a SPOC for all operational activities related to all labs and activities. The role shall enable the smooth functioning of all the labs and improve existing systems and processes to make them more efficient and compliant

5. Key Responsibilities:

• Managing day-to-day site operations for all the labs
• Supervise and direct on-site instrument and equipment Calibration and qualification.
• Generate and review GMP documentation such as Standard Operating Procedures, non-conformance reports, deviations, CAPA, cleaning records, temperature monitoring and updates to the reporting manager
• Verification of all the annexures generated by the lab technicians like, cleaning record, temperature monitoring
• Liaising between internal stakeholders and vendors for calibration/ AMC/ breakdown, and maintenance of instruments
• Work with Quality & Compliance to ensure all-time Audit readiness from a Lab & MFG perspective
• Improve operational management systems, processes, and best practices
• PR creation for all the instrument AMC and utility vendors
• Coordinating with utility vendors for the timely delivery of materials like liquid nitrogen, gas cylinders.
• Recording and disposing of Biomedical waste
• Perform routine stock checks to maintain levels of critical stock consumables, restock gowning garments, and critical consumables in the clean area as required.
• Supervising lab technicians in their day-to-day activities
• Provide training and mentoring to ensure a good understanding of the tasks allocated to the lab technician.
• Drive R&D Lab & Equipment procurement, maintenance & management
• Support R&D sample management and act as a SPOC for clinical samples received for R&D purposes.
• Support R&D procurement activities to consolidate orders to enable cost savings

6. Competencies Required:

• Should have an understanding of how IQ/OQ/PQ for instruments and documentations are associated with the same.
• GMP documentation
• Clean room practices
• Operations in the ERP system (SAP)
• Material inspection

• Soft Skills:

• Basic IT skills. Expert with MS Office (Excel, Word).
• Good communication skills.
• Team player & Collaborative
• Resourceful & Quality commitment
• Detail-oriented & Strategic thinker
• Enthusiastic & Committed

7. Qualifications:

• Minimum Bachelor's degree in Science, Eight+ years of related experience in relevant areas of lab operation and clean room area in pharmaceutical, working effectively and collaboratively across departments and functions. Prior experience working with GMP systems.

8. Working Conditions:

• Role Type: Full Time and Onsite
• Work Hours: 9:00 AM to 6:00 PM for the General Shift and 2:00 PM to 11:00 PM for the Post-Noon Shift (on a rotational basis). There will be two days off each week, which may not necessarily fall on a Saturday or Sunday
• Travel Requirements: Occasional, as required for business needs
• Base Location: Immuneel Therapeutics Private Limited, 8th Floor, Mazumdar Shaw Medical Center, Narayana Health City, Bommasandra Industrial Area, Bangalore -

1. Role Title:Specialist - Facility & Operations 2. Department/Function:Facilities & Operations - Technical Operations & Inventory3. Reporting Structure:Reports to: Technical Operations and InventoryDirect Reports: Individual contributor4. Role Summary:This position must implement and execute the operating guidelines for the cleanroom facility. It should also be able to manage technical operations by anticipating demand and arranging the supply of all cleanroom requirements. Implement the strategy to keep the clean rooms operationally sound and maintain the standards for smooth operations. The person should act as a SPOC for all operational activities related to all labs and activities. The role shall enable the smooth functioning of all the labs and improve existing systems and processes to make them more efficient and compliant5. Key Responsibilities:Managing day-to-day site operations for all the labsSupervise and direct on-site instrument and equipment Calibration and qualification.Generate and review GMP documentation such as Standard Operating Procedures, non-conformance reports, deviations, CAPA, cleaning records, temperature monitoring and updates to the reporting managerVerification of all the annexures generated by the lab technicians like, cleaning record, temperature monitoringLiaising between internal stakeholders and vendors for calibration/ AMC/ breakdown, and maintenance of instrumentsWork with Quality & Compliance to ensure all-time Audit readiness from a Lab & MFG perspectiveImprove operational management systems, processes, and best practicesPR creation for all the instrument AMC and utility vendorsCoordinating with utility vendors for the timely delivery of materials like liquid nitrogen, gas cylinders.Recording and disposing of Biomedical wastePerform routine stock checks to maintain levels of critical stock consumables, restock gowning garments, and critical consumables in the clean area as required.Supervising lab technicians in their day-to-day activitiesProvide training and mentoring to ensure a good understanding of the tasks allocated to the lab technician.Drive R&D Lab & Equipment procurement, maintenance & managementSupport R&D sample management and act as a SPOC for clinical samples received for R&D purposes.Support R&D procurement activities to consolidate orders to enable cost savings6. Competencies Required:Should have an understanding of how IQ/OQ/PQ for instruments and documentations are associated with the same.GMP documentationClean room practicesOperations in the ERP system (SAP)Material inspection Soft Skills: Basic IT skills. Expert with MS Office (Excel, Word).Good communication skills.Team player & CollaborativeResourceful & Quality commitmentDetail-oriented & Strategic thinkerEnthusiastic & Committed7. Qualifications:Minimum Bachelor's degree in Science, Eight+ years of related experience in relevant areas of lab operation and clean room area in pharmaceutical, working effectively and collaboratively across departments and functions. Prior experience working with GMP systems.8. Working Conditions:Role Type: Full Time and OnsiteWork Hours: 9:00 AM to 6:00 PM for the General Shift and 2:00 PM to 11:00 PM for the Post-Noon Shift (on a rotational basis). There will be two days off each week, which may not necessarily fall on a Saturday or SundayTravel Requirements: Occasional, as required for business needsBase Location: Immuneel Therapeutics Private Limited, 8th Floor, Mazumdar Shaw Medical Center, Narayana Health City, Bommasandra Industrial Area, Bangalore -