381 Healthcare Operations jobs in India

• The role will manage a single or multi-client portfolio in healthcare domain with span of control of 400 - 500 employees
• The role will be responsible for ensuring noiseless delivery across the accounts, working closely with the onshore teams to support sales opportunities, and moving each of the delivery accounts towards Intelligent (a combination of leveraging AI, robotics, and analytics effectively)
• The responsibility would be to manage multiple teams who would work from different offshore locations for US Helathcare payer business
• Preferably experience with Claims, Appeals, Utilization management, Back office enrollment, prior Auth
• Engage with various existing support teams (Process Excellence/ Digital / Analytics) that will help us achieve the results
• Manage relationships with customers at the senior management level and ensure customer satisfaction
• Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making
• Responsible for tracking and driving all process parameters critical to quality for process delivery
• Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training
• Ensure adequate guidance & training of team members to ensure process objectives & Customer requirements are met

Profession Skills Requirement Operational Skills

• Prior work experience in managing US Healthcare payer client/s independently in a third-party organization.
• Need to have management skills to manage large teams and take both top line & bottom line responsibilities
• Candidate should have ability to respond rapidly and creatively address problems and opportunities, to devise solutions that address the business needs.
• Proven track record of managing and growing businesses
• Ability to work in a matrix organization and be sensitive to cross cultural/geographical sensitivities
• Ability to create a strategy, implement it and be operational at the same time.

Job Description – Principal consultant/Manager - Healthcare

• Address conflicting points of view in the teams they work with and align stakeholders within the firm
• Building strong client relationships, and help client personnel identify specific problems and chalk out solutions
• Participate actively in Business Development activities of the firm; research on potential clients and identify value proposition, proposal making and participate in meetings with clients
• Take up team wide initiatives targeted at improving delivery/ introducing new products

Desired skill set

• Masters in Hospital Administration (MHA)/ MBA from a leading B schools with between 7-10 yrs experience in Hospital operations/Strategy/ Consulting with a good network among stakeholders
• Strong verbal, written and inter-personal skills and ability to interact with senior level stakeholders
• Should be presentable, confident in approach and should be able to deal with people across the hierarchy. Team building skills are desirable. Should be assertive and in situations of influencing.
• Should be conversant with Excel & PPT.
• Needs to have strong problem solving skills, excellent work ethics, and the ability to learn new tools and techniques and apply them to client problems
• Needs to have hands on experience and a proven track record for pursuit of excellence and a strong ability to cope with pressure
• Should be willing to travel

We are hiring for Hospital operations and Security from Retired Army/ Navy/Air force

Job Position:  Retired Army/Navy/Airforce Officers (Hospital Operations & Security Management)

Company Name: Virinchi Peoples Hospital

Location: Hyderabad

Experience: Retired Army, Navy, or Airforce officers

Job Description:

• We are hiring retired defense personnel to oversee hospital security, logistics, and administration. The ideal candidate will have extensive experience in operations management and security planning within a structured institutional environment.

Key Responsibilities:

• Lead security, safety, and crisis management operations for the hospital.
• Oversee logistics and administrative functions for seamless hospital operations.
• Implement best practices for patient security and disaster preparedness.
• Ensure compliance with healthcare regulations and emergency protocols.
• Supervise vendor contracts related to facility management and security.

Qualifications & Experience:

• Retired Army, Navy, or Air force officers with experience in logistics, security, or administration.
• Strong leadership and crisis management skills.
• Experience in hospital or institutional administration is an added advantage.

Company Name: Virinchi Peoples Hospital

Location: Hyderabad

Job Description:

• We seek retired public sector professionals with administrative, financial, or procurement experience to contribute to hospital operations and sales. These professionals will bring governance, compliance, and efficiency to hospital administration and revenue functions.

Key Responsibilities:

• Manage hospital administration, procurement, and regulatory compliance.
• Implement structured processes for budgeting, resource allocation, and policy-making.
• Identify opportunities to optimize financial and operational efficiencies.
• Assist in public relations and government liaison activities for hospital growth.
• Lead strategic hospital initiatives focused on patient experience and operational excellence.

Qualifications & Experience:

• Retired public sector officials with experience in finance, administration, or procurement.
• Strong leadership and process implementation skills.
• Understanding of hospital administration or healthcare policies is a plus.

We are immediately hiring for Hospital operations and Quality control

Job Position:  Hospital Operations & Quality Control (Masters in Hospital Management)

Company Name: Virinchi Peoples Hospital

Location: Hyderabad

Experience: 3+ years

Job Description:

• We are looking for professionals with a Masters in Hospital Management to oversee hospital operations, patient experience, and quality control. The candidate will be responsible for NABH, JCI accreditation processes and implementing best practices in hospital administration.

Key Responsibilities:

• Oversee hospital accreditation processes (NABH, JCI) and ensure compliance.
• Improve patient experience and hospital service delivery models.
• Manage hospital operations, resource allocation, and interdepartmental coordination.
• Drive healthcare quality assurance initiatives and process optimizations.
• Implement data-driven decision-making to enhance hospital efficiency.

Qualifications & Experience:

• Masters in Hospital Administration or Healthcare Management.
• 3+ years of experience in hospital operations, accreditation, or patient management.
• Strong knowledge of healthcare regulatory frameworks.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Responsibilities:

We are seeking a highly motivated manager to lead and optimize our talent acquisition efforts. The ideal candidate will be responsible for developing hiring strategies, managing the recruitment team, overseeing the end-to-end hiring process, and ensuring the acquisition of top talent. This role requires strong leadership, stakeholder management, and data-driven decision-making to support business growth

Recruitment Strategy & Execution:

· Develop and implement effective talent acquisition strategies to meet business needs.

· Oversee the full-cycle recruitment process, from sourcing to onboarding.

· Drive innovative sourcing techniques to attract top-tier candidates.

· Ensure alignment of hiring processes with organizational goals and employer branding.

Operations Management

· Manage Day-to-Day Operations: Oversee and manage all aspects of the voice process, ensuring smooth operations and that the team meets all KPIs and SLAs.

· Manage, mentor, and develop a team of recruiters and talent sourcers.

· Set performance targets and ensure achievement of hiring KPIs.

· Provide training and guidance on best recruitment practices.

· Collaborate with the account management team to forecast open requisition volumes and adjust staffing levels accordingly. Maintain sourcers schedules to optimize resource allocation.

Strategic Process Improvement

· Optimize Processes: Continuously review and refine existing workflows to improve operational efficiency and reduce costs while maintaining service quality.

· Use performance data to identify trends and areas for improvement. Propose solutions to enhance productivity, improving starts and improve overall offers

Quality Assurance & Compliance

· Ensure Compliance: Make sure all operations comply with regulatory requirements, client guidelines, and internal quality standards.

· Manage Quality Assurance Programs: Lead regular quality audits and calibrations to ensure consistent call handling and adherence to scripts.

· Provide Coaching: Based on quality reviews, provide actionable feedback to agents, supporting their growth and improving performance.

•    Minimum 7 to 9 years of experience with 2 years management experience

•    Bachelor’s/master’s degree in human resources, Business Administration, or related field.

•    Strong knowledge of recruitment best practices, sourcing strategies, and employment laws.

•    Excellent leadership, communication, and stakeholder management skills.

•    Proficiency in ATS, recruitment automation tools, and LinkedIn Talent Solutions.

•    Data-driven mindset with the ability to analyze and improve hiring processes.

Ability to work in a fast-paced, high-growth environment.

Transport facility provided during night shifts only

Night shift allowance 

Health insurance for 5 immediate family members

incentives available for every hiring