8,157 Healthcare Quality jobs in India
Associate Specialist - Healthcare Quality
Posted 2 days ago
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Job Description
Develop and maintain systems, rules, and processes to ensure fulfillment of internal and external requirements. Ensures that projects and products are capable and will meet specified standards (Preventive). Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
**Job Description**
**Roles and Responsibilities**
+ GEHC ONLY Creates a Quality culture by driving compliance activities around a specific product, site or region. This includes being responsible for the total quality management system for the business and driving Quality metrics. Ensures quality and regulatory compliance while driving process effectiveness and efficiency. Represents GE Healthcare to external agencies and champions the evolution of the quality culture which includes executing and driving quality objectives, metrics, reporting and operating mechanisms.
+ Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
+ Resolves issues using established procedures. Consults People Leader or more senior team members for issues outside of defined parameters.
+ Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.
+ Handles simple data entry work requiring face value check and correction.
**Required Qualifications**
+ This role requires basic experience in the Quality & Healthcare Quality. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
+ For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 1+ years of experience in Job Family Group(s)/Function(s)).
**Desired Characteristics**
+ Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
**Inclusion and Diversity**
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our **total rewards** are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
**Additional Information**
**Relocation Assistance Provided:** No
Associate Specialist - Healthcare Quality
Posted today
Job Viewed
Job Description
Job Description Summary
Develop and maintain systems, rules, and processes to ensure fulfillment of internal and external requirements. Ensures that projects and products are capable and will meet specified standards (Preventive). Impacts quality of own work and the work of others on the team. Focused on execution of standard enabling activities/provision of advice subject to policy and work routines within an enabling discipline. There may be some latitude to rearrange the sequence to complete task/duties based on changing situations.
Job Description
Roles and Responsibilities
- Creates a Quality culture by driving compliance activities around a specific product, site or region. This includes being responsible for the total quality management system for the business and driving Quality metrics. Ensures quality and regulatory compliance while driving process effectiveness and efficiency. Represents GE Healthcare to external agencies and champions the evolution of the quality culture which includes executing and driving quality objectives, metrics, reporting and operating mechanisms.
- Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills.
- Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
- May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined policy/parameters.
- A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
- This role requires basic experience in the Quality & Healthcare Quality. Knowledge level is comparable to a Bachelor&aposs degree from an accredited university or college ( or a high school diploma with relevant experience).
- Minimum 2-3 years of experience in Software and IT tools Quality assurance
- Knowledge on Medical device regulations and standards not limited to ISO13485, FDA 21 CFR Part 11, 21 CFR 820
- Experience in Change Management and Computerized system Validations
- Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
- Strong Project management skills and interpersonal skills to manage and communicate along with cross-functional teams .
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support
Additional Information
Relocation Assistance Provided: No
Skills Required
Quality Assurance, Change Management
Assistant Manager- Healthcare Quality Excellence (US Shift)
Posted 2 days ago
Job Viewed
Job Description
Shift: US Shift (4 PM Onwards)
Location: Pune
Work Mode: From office
Basic Function
The Quality Excellence Assistant Manager is responsible for ensuring smooth functioning of Quality Compliance, driving compliance and process improvement initiatives in the allocated business processes.
Essential Functions:
- Ensure timely onboarding and incubation of QCAs and QE AMs for assigned voice processes and ensure quality deliverables such as call monitoring, coaching/feedback, and reporting targets are met.
- Support the setup and stabilization of Quality Compliance for voice processes in coordination with Operations, Migrations, and Training teams.
- Ensure timely and accurate reporting of quality performance metrics, internal quality scores, and client SLA parameters such as accuracy, soft skills, and compliance scores.
- Conduct regular call calibration sessions (Gage R&R) internally and with clients to align on quality expectations and minimize variance.
- Review calls and associated documentation to ensure adherence to quality standards (QSDs) and facilitate updates in quality control procedures as required.
- Drive compliance to internal guidelines and third-party certifications (like COPC, ISO) by partnering with Operations to close audit gaps.
- Collaborate closely with the Customer Experience (C-Sat/DSAT) team to analyze VOC insights and drive improvements in customer interaction quality.
- Identify process gaps and support continuous improvement initiatives, including participation in AIM, Lean, and Six Sigma projects in collaboration with GBs/BBs.
- Conduct refresher trainings and mentorship programs for QCAs and QE AMs on quality tools, root cause analysis, and communication best practices.
- Maintain close engagement with Operations to proactively address quality trends and identify improvement opportunities.
Education Requirements:
- Graduate in any stream, preferably with a background in Healthcare or Customer Service/Call Center Operations.
- Green Belt Trained (Mandatory); Green Belt / Black Belt Certified (Preferred) for external candidates.
Primary Internal Interactions:
- QCAs for assigning tasks and giving feedback.
- Ops AM / Manager and Quality Excellence AM/Manager / Sr. Manager
- Ops / Quality Excellence AVP
Assistant Manager- Healthcare Quality Excellence (US Shift)
Posted today
Job Viewed
Job Description
Shift: US Shift (4 PM Onwards)
Location: Pune
Work Mode: From office
Basic Function
The Quality Excellence Assistant Manager is responsible for ensuring smooth functioning of Quality Compliance, driving compliance and process improvement initiatives in the allocated business processes.
Essential Functions:
- Ensure timely onboarding and incubation of QCAs and QE AMs for assigned voice processes and ensure quality deliverables such as call monitoring, coaching/feedback, and reporting targets are met.
- Support the setup and stabilization of Quality Compliance for voice processes in coordination with Operations, Migrations, and Training teams.
- Ensure timely and accurate reporting of quality performance metrics, internal quality scores, and client SLA parameters such as accuracy, soft skills, and compliance scores.
- Conduct regular call calibration sessions (Gage R&R) internally and with clients to align on quality expectations and minimize variance.
- Review calls and associated documentation to ensure adherence to quality standards (QSDs) and facilitate updates in quality control procedures as required.
- Drive compliance to internal guidelines and third-party certifications (like COPC, ISO) by partnering with Operations to close audit gaps.
- Collaborate closely with the Customer Experience (C-Sat/DSAT) team to analyze VOC insights and drive improvements in customer interaction quality.
- Identify process gaps and support continuous improvement initiatives, including participation in AIM, Lean, and Six Sigma projects in collaboration with GBs/BBs.
- Conduct refresher trainings and mentorship programs for QCAs and QE AMs on quality tools, root cause analysis, and communication best practices.
- Maintain close engagement with Operations to proactively address quality trends and identify improvement opportunities.
Education Requirements:
- Graduate in any stream, preferably with a background in Healthcare or Customer Service/Call Center Operations.
- Green Belt Trained (Mandatory); Green Belt / Black Belt Certified (Preferred) for external candidates.
Primary Internal Interactions:
- QCAs for assigning tasks and giving feedback.
- Ops AM / Manager and Quality Excellence AM/Manager / Sr. Manager
- Ops / Quality Excellence AVP
Assistant Manager- Healthcare Quality Excellence (US Shift)
Posted 2 days ago
Job Viewed
Job Description
Location: Pune
Work Mode: From office
Basic Function
The Quality Excellence Assistant Manager is responsible for ensuring smooth functioning of Quality Compliance, driving compliance and process improvement initiatives in the allocated business processes.
Essential Functions:
Ensure timely onboarding and incubation of QCAs and QE AMs for assigned voice processes and ensure quality deliverables such as call monitoring, coaching/feedback, and reporting targets are met.
Support the setup and stabilization of Quality Compliance for voice processes in coordination with Operations, Migrations, and Training teams.
Ensure timely and accurate reporting of quality performance metrics, internal quality scores, and client SLA parameters such as accuracy, soft skills, and compliance scores.
Conduct regular call calibration sessions (Gage R&R) internally and with clients to align on quality expectations and minimize variance.
Review calls and associated documentation to ensure adherence to quality standards (QSDs) and facilitate updates in quality control procedures as required.
Drive compliance to internal guidelines and third-party certifications (like COPC, ISO) by partnering with Operations to close audit gaps.
Collaborate closely with the Customer Experience (C-Sat/DSAT) team to analyze VOC insights and drive improvements in customer interaction quality.
Identify process gaps and support continuous improvement initiatives, including participation in AIM, Lean, and Six Sigma projects in collaboration with GBs/BBs.
Conduct refresher trainings and mentorship programs for QCAs and QE AMs on quality tools, root cause analysis, and communication best practices.
Maintain close engagement with Operations to proactively address quality trends and identify improvement opportunities.
Education Requirements:
Graduate in any stream, preferably with a background in Healthcare or Customer Service/Call Center Operations.
Green Belt Trained (Mandatory); Green Belt / Black Belt Certified (Preferred) for external candidates.
Primary Internal Interactions:
QCAs for assigning tasks and giving feedback.
Ops AM / Manager and Quality Excellence AM/Manager / Sr. Manager
Ops / Quality Excellence AVP
Assistant Manager- Healthcare Quality Excellence (US Shift)
Posted 2 days ago
Job Viewed
Job Description
Shift: US Shift (4 PM Onwards)
Location: Pune
Work Mode: From office
Basic Function
The Quality Excellence Assistant Manager is responsible for ensuring smooth functioning of Quality Compliance, driving compliance and process improvement initiatives in the allocated business processes.
Essential Functions:
- Ensure timely onboarding and incubation of QCAs and QE AMs for assigned voice processes and ensure quality deliverables such as call monitoring, coaching/feedback, and reporting targets are met.
- Support the setup and stabilization of Quality Compliance for voice processes in coordination with Operations, Migrations, and Training teams.
- Ensure timely and accurate reporting of quality performance metrics, internal quality scores, and client SLA parameters such as accuracy, soft skills, and compliance scores.
- Conduct regular call calibration sessions (Gage R&R) internally and with clients to align on quality expectations and minimize variance.
- Review calls and associated documentation to ensure adherence to quality standards (QSDs) and facilitate updates in quality control procedures as required.
- Drive compliance to internal guidelines and third-party certifications (like COPC, ISO) by partnering with Operations to close audit gaps.
- Collaborate closely with the Customer Experience (C-Sat/DSAT) team to analyze VOC insights and drive improvements in customer interaction quality.
- Identify process gaps and support continuous improvement initiatives, including participation in AIM, Lean, and Six Sigma projects in collaboration with GBs/BBs.
- Conduct refresher trainings and mentorship programs for QCAs and QE AMs on quality tools, root cause analysis, and communication best practices.
- Maintain close engagement with Operations to proactively address quality trends and identify improvement opportunities.
Education Requirements:
- Graduate in any stream, preferably with a background in Healthcare or Customer Service/Call Center Operations.
- Green Belt Trained (Mandatory); Green Belt / Black Belt Certified (Preferred) for external candidates.
Primary Internal Interactions:
- QCAs for assigning tasks and giving feedback.
- Ops AM / Manager and Quality Excellence AM/Manager / Sr. Manager
- Ops / Quality Excellence AVP
Continuous Quality Improvement Facilitator
Posted today
Job Viewed
Job Description
Wurli-Wurlinjang Health Service is an Aboriginal Community Controlled Organisation delivering primary and clinical health care services to the Aboriginal people in Katherine and surrounding communities. Wurli prides itself on delivering a range of health and wellbeing services to the community in a style and manner that makes clients feel welcome and comfortable. Wurli Health Services are supported by service teams such as finance, human resources, corporate support, and other administrative roles which all perform a pivotal role in supporting service delivery and ensuring Wurli is compliant with its legislative and reporting requirements.
This position works closely with the Practice Manager and is responsible for overseeing the quality improvement activities within Wurli. This position will also support the Senior Management Team with ISO and RACGP accreditation for Wurli.
In return for your hard work and dedication, you’ll receive an attractive base salary (based on your experience) plus super . With a strong focus on professional development , Wurli will provide you with ongoing opportunities for training and will invest in whatever is needed for your success.
A fantastic range of further benefits include:
- Salary sacrificing options;
- Generous leave entitlements (6 weeks annual leave, 15 days personal leave, 1 week special leave, study leave);
- Relocation assistance and a short term accommodation allowance is available for eligible applicants to help you get settle
Ideally we are seeking candidates with the following
- Strong interpersonal and communication skills
- Ability to work collaboratively in a multi-disciplinary environment.
- Critical thinking and problem-solving skills
- Flexibility and adaptability to changing priorities.
- A knowledge and commitment to Quality Improvement.
- Attention to detail and accuracy
- AHPRA Registration as RAHP.
- A minimum of three years clinical experience in addition to completing a traineeship.
- Current Cardio Pulmonary Resuscitation Certificate (CPR).
- Current First Aid Certificate.
For more information regarding the position specifics please review the Position Description
Please ensure your application includes:-
- A current resume or curriculum vitae (cv)
- A cover letter / email which provides a clear and concise overview of your ability to meet the key requirements of the role (prerequisites, qualifications / experience and competencies)
- Current National Police Certificate (not older than 3 months from issue date)
- Current Northern Territory Driver’s Licence
- Current Working with Children’s Clearance (Ochre Card)
To apply for this job please submit your online application or email ***
If you have any queries regarding this position please contact a member of the Human Resource team on *** or email ***
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Quality Assurance - Continuous Improvement (Woven Fabric)
Posted today
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Job Description
Role & responsibilities
- Monitor and control all weaving processes to maintain fabric quality and loom efficiency
- Analyze weaving parameters such as pick density, tension, loom settings, and warp/ weft behavior
- Perform root cause analysis of weaving defects and implement corrective actions
- Daily monitoring and reporting of loom performance (efficiency, stoppages, breakdowns)
- Troubleshoot technical issues on Airjet and Rapier looms , and ensure timely resolution
- Coordinate with maintenance, quality, and production teams for process improvement
- Maintain SOPs for machine operation and ensure adherence to quality standards
Skills Required
contamination , Knitting
Assistant Quality Manager for Healthcare
Posted today
Job Viewed
Job Description
Competitive salaries and a comprehensive benefit package!
Pioneering Account
Start ASAP
Location: Ortigas, Pasig
Qualifications:
Amenable to work onsite
Bachelors degree holder in any field
Minimum of 1-3 years management level experience in QA with strong healthcare background in the BPO (US healthcare experiences e.g. prior authorization, revenue cycle management, utilization management, billing, benefits eligibility verification, pharmaceutical, claims appeal denial).
Quality Assurance Technician, Quality Assurance
Posted today
Job Viewed
Job Description
Are you passionate to improve Quality of highly scalable distributed software systems for International Seller Growth tech team, come join us in this exciting journey.
Key job responsibilities
- Design and execute systems to check for issues
- Document test cases
- Perform and document risk analysis
- Record test progress and results
- Code automated tests
- Create test plans
- Develop standards and procedures to determine product quality and release readiness
- Discover bugs within software
- Drive innovation and streamline overall testing processes
- Identify, isolate, and track bugs throughout testing
- Identify any potential problems that users might encounter
- Perform manual and automated testing
- Research and analyze product features being tested
- Research new tools, technologies, and testing processes
- Review user interfaces for consistency and functionality
About The Team
The International Seller Growth Team's mission is to set our worldwide Sellers up for success across our global Marketplaces. We deliver needle-moving initiatives which provide a seamless experience to Amazon Sellers at each step of the Seller journey. We enable Sellers across the world to list millions of products at scale across multiple categories and dozens of languages in our global Marketplaces. This includes automatically mapping Seller product information to the Amazon namespace and automating complex decision making (like Product Classification in our Catalog) on the Seller's behalf. We provide Sellers with strategic selling recommendations based on hybrid demand signals (like high-value products they should start selling in additional Marketplaces). We partner with Amazon Business to build best-in-class solutions that allow B2B Sellers to reach a wide customer base and drive billions of dollars in revenue. We continuously improve the state of the existing catalog created by Amazon Sellers through smart solutions that automatically identify and fix defects using self-learning heuristics leveraging textual and image-based signals
Basic Qualifications
- Minimum 1+ years of experience
- Bachelors degree
- Manual testing experience (UI, API, DB)
- Automation and coding/scripting knowledge
Preferred Qualifications
- Automation framework knowledge
Skills Required
Scripting, Coding, Automation Framework