89 Healthcare Services jobs in India
Clinical Operations Manager - Healthcare Services
Posted 1 day ago
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Job Description
The Clinical Operations Manager will be responsible for supervising day-to-day clinical operations, managing staff, optimizing workflows, and ensuring compliance with healthcare regulations and standards. You will play a key role in resource allocation, budget management, and implementing quality improvement initiatives. This position requires strong leadership, excellent communication, and a deep understanding of healthcare systems and patient care delivery. You will work closely with physicians, nurses, administrative staff, and other stakeholders to foster a collaborative and patient-centered environment. The ability to problem-solve, manage change, and drive operational excellence is paramount.
Key Responsibilities:
- Manage and direct the daily operations of clinical departments, ensuring efficient patient flow and service delivery.
- Supervise, mentor, and evaluate clinical and administrative staff.
- Develop and implement operational policies and procedures to enhance efficiency and quality of care.
- Monitor departmental budgets, manage resource allocation, and control costs.
- Ensure compliance with all healthcare regulations, accreditation standards, and patient safety protocols.
- Implement quality improvement initiatives and track key performance indicators.
- Collaborate with physicians and other healthcare professionals to optimize clinical practice.
- Manage patient satisfaction initiatives and address patient concerns.
- Oversee staffing, scheduling, and workforce planning.
- Participate in strategic planning and contribute to the overall growth of the healthcare facility.
- Bachelor's degree in Healthcare Administration, Nursing, Business Management, or a related field. Master's degree preferred.
- Minimum of 5 years of progressive experience in healthcare management or clinical operations.
- Proven leadership and team management skills.
- Strong understanding of healthcare operations, regulations, and best practices.
- Excellent financial management and budgeting skills.
- Proficiency in healthcare information systems (HIS) and electronic health records (EHR).
- Exceptional communication, interpersonal, and problem-solving abilities.
- Ability to work effectively in a fast-paced and demanding healthcare environment.
- Commitment to patient safety and quality care.
Director of Operations - Healthcare Services
Posted 1 day ago
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Job Description
You will be responsible for developing and implementing strategic operational plans, managing budgets, optimizing resource allocation, and enhancing patient satisfaction. This includes overseeing departmental performance, identifying areas for operational enhancement, and implementing best practices to streamline workflows and reduce costs. Strong leadership, excellent communication skills, and the ability to collaborate effectively with medical professionals, administrative staff, and external stakeholders are paramount. The Director will also play a key role in quality assurance, compliance, and strategic growth initiatives for the division.
Responsibilities:
- Develop and execute strategic operational plans to align with organizational goals.
- Oversee the day-to-day operations of the healthcare services division.
- Manage departmental budgets, forecasts, and financial performance.
- Optimize resource allocation, including staffing and equipment utilization.
- Implement and monitor quality improvement initiatives to enhance patient care and safety.
- Ensure compliance with all relevant healthcare regulations and standards.
- Lead, mentor, and develop a high-performing team of healthcare professionals and staff.
- Drive initiatives to improve operational efficiency, reduce costs, and enhance patient satisfaction.
- Collaborate with clinical leadership to ensure seamless integration of services.
- Analyze operational data to identify trends and make data-driven decisions.
- Master's degree in Healthcare Administration, Business Administration, Public Health, or a related field.
- Minimum of 10 years of progressive experience in healthcare management and operations.
- Proven experience in leading and managing complex healthcare service lines or facilities.
- In-depth knowledge of healthcare regulations (e.g., JCI, NABH) and compliance requirements.
- Strong financial acumen and experience managing large operational budgets.
- Exceptional leadership, interpersonal, and communication skills.
- Demonstrated ability in strategic planning and operational improvement.
- Experience with healthcare information systems and technology.
- Ability to build strong relationships with diverse stakeholders.
- A commitment to excellence in patient care and operational performance.
Associate – Accommodation Services (US Healthcare Services)
Posted 16 days ago
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Job Description
Job Title : Associate – Accommodation Services (US Healthcare Services)
Location: Olympus, Thane, Mumbai
Shift: US Night Shift (24x5 Rotational Support)
Experience Required: 4–9 years
Industry: US Healthcare / Accommodation Services / Customer Support
Employment Type: Full-Time
Job Summary:
We are seeking dedicated and detail-oriented professionals to join our US Healthcare Services team. The primary responsibility will be to manage and resolve Accommodation Service Requests, specifically for sit-stand desks and related support for employees with disabilities.
This role demands excellent communication, strong client and stakeholder interaction experience, and a commitment to delivering superior customer service in a US-focused operational environment.
Key Responsibilities:
- Manage, track, and resolve employee accommodation service requests in compliance with ADA guidelines
- Ensure timely fulfillment of sit-stand desk and ergonomic equipment requests for employees with disabilities
- Maintain a high level of accuracy and attention to detail when handling tickets and documentation
- Interact with clients, vendors, and internal stakeholders to ensure smooth coordination and service fulfillment
- Adhere to SLA timelines and KPIs such as First Response Time, Ticket Resolution Time, and Customer Satisfaction Scores
- Collaborate closely with team members to ensure consistency in service delivery and escalation management
- Maintain records and audit trails for compliance and reporting purposes
- Provide support across accommodation-related queries during US working hours (night shift IST)
Required Qualifications & Skills:
- 4–8 years of experience in client/stakeholder interaction roles, preferably within US Healthcare or Customer Service domains
- Excellent verbal and written communication skills – English fluency at a native speaker level is essential
- Strong tracking and documentation capabilities; experience with ticketing systems is preferred
- Fair understanding of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and customer experience metrics
- Proactive, detail-oriented, and capable of working in a dynamic, fast-paced environment
- A collaborative team player with the ability to work independently when needed
- Willingness and adaptability to work in US Night Shift (24x5 environment)
Preferred Skills (Good to Have)
- Prior experience with accommodation or workplace ergonomics processes
- Familiarity with back-office operations transitioning from a front-line customer support role
- Exposure to compliance and regulatory practices in a healthcare setting
Work Environment
- This role is supporting a 24x5 global business model. Need Candidates flexible to do shifts as decided by the business.
- Candidates must demonstrate the ability to work with flexibility and commitment
Mandatory Requirements (How to generate your EP ID):
EP ID is mandatory for eligibility of the interview. Follow the below steps to register
· Step 1: Visit
· Step 2: Click to login.
· Step 3: Click New user (Register with us).
· Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).
· Step 5: Once completed, your EP ID would be generated which starts from EP2025CNXXX.
· Step 6: You will receive the EP ID on your personal e-mail ID.
Warm Regards,
Suman Guha
HR Sourcer - Talent Aquisition
Tata Consultancy Services Limited
Associate – Accommodation Services (US Healthcare Services)
Posted today
Job Viewed
Job Description
Job Title: Associate – Accommodation Services (US Healthcare Services)
Location: Olympus, Thane, Mumbai
Shift: US Night Shift (24x5 Rotational Support)
Experience Required: 4–9 years
Industry: US Healthcare / Accommodation Services / Customer Support
Employment Type: Full-Time
Job Summary:
We are seeking dedicated and detail-oriented professionals to join our US Healthcare Services team. The primary responsibility will be to manage and resolve Accommodation Service Requests, specifically for sit-stand desks and related support for employees with disabilities.
This role demands excellent communication, strong client and stakeholder interaction experience, and a commitment to delivering superior customer service in a US-focused operational environment.
Key Responsibilities:
- Manage, track, and resolve employee accommodation service requests in compliance with ADA guidelines
- Ensure timely fulfillment of sit-stand desk and ergonomic equipment requests for employees with disabilities
- Maintain a high level of accuracy and attention to detail when handling tickets and documentation
- Interact with clients, vendors, and internal stakeholders to ensure smooth coordination and service fulfillment
- Adhere to SLA timelines and KPIs such as First Response Time, Ticket Resolution Time, and Customer Satisfaction Scores
- Collaborate closely with team members to ensure consistency in service delivery and escalation management
- Maintain records and audit trails for compliance and reporting purposes
- Provide support across accommodation-related queries during US working hours (night shift IST)
Required Qualifications & Skills:
- 4–8 years of experience in client/stakeholder interaction roles, preferably within US Healthcare or Customer Service domains
- Excellent verbal and written communication skills – English fluency at a native speaker level is essential
- Strong tracking and documentation capabilities; experience with ticketing systems is preferred
- Fair understanding of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and customer experience metrics
- Proactive, detail-oriented, and capable of working in a dynamic, fast-paced environment
- A collaborative team player with the ability to work independently when needed
- Willingness and adaptability to work in US Night Shift (24x5 environment)
Preferred Skills (Good to Have)
- Prior experience with accommodation or workplace ergonomics processes
- Familiarity with back-office operations transitioning from a front-line customer support role
- Exposure to compliance and regulatory practices in a healthcare setting
Work Environment
- This role is supporting a 24x5 global business model. Need Candidates flexible to do shifts as decided by the business.
- Candidates must demonstrate the ability to work with flexibility and commitment
Mandatory Requirements (How to generate your EP ID):
EP ID is mandatory for eligibility of the interview. Follow the below steps to register
· Step 1: Visit
· Step 2: Click to login.
· Step 3: Click New user (Register with us).
· Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).
· Step 5: Once completed, your EP ID would be generated which starts from EP2025CNXXX.
· Step 6: You will receive the EP ID on your personal e-mail ID.
Warm Regards,
Suman Guha
HR Sourcer - Talent Aquisition
Tata Consultancy Services Limited
Associate – Accommodation Services (US Healthcare Services)
Posted 17 days ago
Job Viewed
Job Description
Job Title : Associate – Accommodation Services (US Healthcare Services)
Location: Olympus, Thane, Mumbai
Shift: US Night Shift (24x5 Rotational Support)
Experience Required: 4–9 years
Industry: US Healthcare / Accommodation Services / Customer Support
Employment Type: Full-Time
Job Summary:
We are seeking dedicated and detail-oriented professionals to join our US Healthcare Services team. The primary responsibility will be to manage and resolve Accommodation Service Requests, specifically for sit-stand desks and related support for employees with disabilities.
This role demands excellent communication, strong client and stakeholder interaction experience, and a commitment to delivering superior customer service in a US-focused operational environment.
Key Responsibilities:
- Manage, track, and resolve employee accommodation service requests in compliance with ADA guidelines
- Ensure timely fulfillment of sit-stand desk and ergonomic equipment requests for employees with disabilities
- Maintain a high level of accuracy and attention to detail when handling tickets and documentation
- Interact with clients, vendors, and internal stakeholders to ensure smooth coordination and service fulfillment
- Adhere to SLA timelines and KPIs such as First Response Time, Ticket Resolution Time, and Customer Satisfaction Scores
- Collaborate closely with team members to ensure consistency in service delivery and escalation management
- Maintain records and audit trails for compliance and reporting purposes
- Provide support across accommodation-related queries during US working hours (night shift IST)
Required Qualifications & Skills:
- 4–8 years of experience in client/stakeholder interaction roles, preferably within US Healthcare or Customer Service domains
- Excellent verbal and written communication skills – English fluency at a native speaker level is essential
- Strong tracking and documentation capabilities; experience with ticketing systems is preferred
- Fair understanding of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and customer experience metrics
- Proactive, detail-oriented, and capable of working in a dynamic, fast-paced environment
- A collaborative team player with the ability to work independently when needed
- Willingness and adaptability to work in US Night Shift (24x5 environment)
Preferred Skills (Good to Have)
- Prior experience with accommodation or workplace ergonomics processes
- Familiarity with back-office operations transitioning from a front-line customer support role
- Exposure to compliance and regulatory practices in a healthcare setting
Work Environment
- This role is supporting a 24x5 global business model. Need Candidates flexible to do shifts as decided by the business.
- Candidates must demonstrate the ability to work with flexibility and commitment
Mandatory Requirements (How to generate your EP ID):
EP ID is mandatory for eligibility of the interview. Follow the below steps to register
· Step 1: Visit
· Step 2: Click to login.
· Step 3: Click New user (Register with us).
· Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).
· Step 5: Once completed, your EP ID would be generated which starts from EP2025CNXXX.
· Step 6: You will receive the EP ID on your personal e-mail ID.
Warm Regards,
Suman Guha
HR Sourcer - Talent Aquisition
Tata Consultancy Services Limited
Clinical Services Manager
Posted 1 day ago
Job Viewed
Job Description
Qualifications:
- Master's degree in Healthcare Administration, Social Work, Nursing, or a related field.
- Minimum of 5-7 years of experience in a managerial or supervisory role within community or social care settings.
- Demonstrated experience in clinical program development, implementation, and evaluation.
- In-depth knowledge of relevant regulations, funding streams, and quality assurance standards in social care.
- Strong leadership, team management, and problem-solving skills.
- Excellent communication, interpersonal, and negotiation abilities.
- Proficiency in healthcare management software and standard office applications.
- A genuine passion for improving the lives of vulnerable individuals and communities.
Clinical Services Manager
Posted 3 days ago
Job Viewed
Job Description
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Manager, Clinical Services
Posted today
Job Viewed
Job Description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Job Summary:
We are seeking a highly skilled Clinical Statistician with extensive experience in CDISC-compliant statistical programming. The ideal candidate will be responsible for providing statistical support for individual clinical trials as well as integrated summaries of safety (ISS) and efficacy (ISE). This role requires a deep understanding of clinical trial design, data analysis, and regulatory requirements.
Key Responsibilities:
Develop and execute statistical analysis plans for clinical trials.
Perform statistical programming using SAS and R, ensuring compliance with CDISC standards.
Conduct integrated analyses for ISS and ISE, ensuring consistency and accuracy across studies.
Leverage experience (if applicable) to support the preparation of datasets and documentation for regulatory submissions, such as ISS/ISE, in line with global standards (e.g., FDA, EMA)
Generate tables, listings, and figures (TLFs) for clinical study reports (CSRs) and regulatory submissions.
Collaborate with cross-functional teams, including clinical research, data management, and medical writers, to ensure accurate and timely delivery of statistical outputs.
Provide statistical input for study design, protocol development, and sample size calculations.
Review and validate statistical deliverables to ensure quality and compliance with regulatory guidelines.
Stay current with industry trends and advancements in statistical methodologies.
Contribute to process optimization and development of templates, or standardized processes to enhance team efficiency and consistency.
Qualifications:
Master's or Ph.D. in Statistics, Biostatistics, or a related field.
Minimum of 5 years of experience in clinical statistics, with a focus on CDISC-compliant statistical programming.
Proficiency in SAS and R programming, in aim of increasing efficiency.
Experience with integrated summaries of safety (ISS) and efficacy (ISE).
Strong understanding of clinical trial design, data analysis, and regulatory requirements.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills, with the ability to guide diverse groups of people through complex processes in a team environment.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
.
Preferred Qualifications:
Experience in the pharmaceutical or biotechnology industry.
Knowledge of other programming languages (e.g., Python) is a plus.
Familiarity with regulatory submission processes (e.g., FDA, EMA).
Experience in management, Agile/scrum-type experience is a plus.
Experience of working with international teams remotely is a plus.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeAffiliated Companies
Affiliated Companies: PharmaLex Belgium SASenior Manager, Clinical Services
Posted today
Job Viewed
Job Description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
To author, review, and independently manage high-quality clinical documents: Clinical Study Reports (CSR) including narratives, Protocol, and Informed Consent Form (ICF), Investigator Brochure.
Review and Preparation of regulatory documents as per country-specific regulatory requirements. Clinical Trial Documents (CTD) Modules (2.4, 2.5, 2.6, 2.7)
Excellent skillset in literature search, understanding of PICOS criteria and PRISMA statement
Contribute to the planning of data analyses and presentations to be used in CSRs; Ensure compliance with documentation
Excellent data interpretation skills.
Understanding of ICH-E6 and E3 guideline.
Understanding of other ICH and regulatory guideline required for drug development.
Understanding of template for Protocol as per ICH-E6 and Transcelerate Common trial protocol
Basic understanding of statistics
.
Relevant Experience and Education
Postgraduate in Pharmacy (Pharmacology), Life Sciences
7-12 years of experience in core medical/regulatory writing
Ability to manage multiple projects and meet tight deadlines.
Attention to detail and strong analytical skills.
Excellent written and verbal communication skills
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeAffiliated Companies
Affiliated Companies: PharmaLex India Private LimitedClinical Services Manager - Geriatric Care
Posted 1 day ago
Job Viewed