234 Healthcare Services jobs in India
Telecaller – Healthcare Services
Posted today
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Job Summary:
We are looking for an experienced and polite Telecaller with excellent communication skills to handle patient inquiries and appointment bookings over the phone. The ideal candidate should be soft-spoken, patient-friendly, and have a minimum of 3 years of telecalling or customer service experience, preferably in a healthcare or clinic setting.
Key Responsibilities:
- Make outbound calls to follow up with patients or leads
- Answer inbound calls and respond to patient inquiries
- Book and confirm appointments over the phone
- Maintain call records and update patient database
- Explain basic treatment information (if required)
- Coordinate with front desk and medical staff for scheduling
Qualifications:
- Minimum 3 years of experience in telecalling or customer service
- Excellent communication skills in Hindi and basic English
- Soft-spoken and patient-caring nature
- Basic knowledge of data entry and call documentation
- Ability to handle a high volume of calls with professionalism
Job Type: Full-time
Pay: ₹12, ₹20,000.00 per month
Work Location: In person
Clinical Operations Manager - Healthcare Services
Posted 7 days ago
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The Clinical Operations Manager will be responsible for supervising day-to-day clinical operations, managing staff, optimizing workflows, and ensuring compliance with healthcare regulations and standards. You will play a key role in resource allocation, budget management, and implementing quality improvement initiatives. This position requires strong leadership, excellent communication, and a deep understanding of healthcare systems and patient care delivery. You will work closely with physicians, nurses, administrative staff, and other stakeholders to foster a collaborative and patient-centered environment. The ability to problem-solve, manage change, and drive operational excellence is paramount.
Key Responsibilities:
- Manage and direct the daily operations of clinical departments, ensuring efficient patient flow and service delivery.
- Supervise, mentor, and evaluate clinical and administrative staff.
- Develop and implement operational policies and procedures to enhance efficiency and quality of care.
- Monitor departmental budgets, manage resource allocation, and control costs.
- Ensure compliance with all healthcare regulations, accreditation standards, and patient safety protocols.
- Implement quality improvement initiatives and track key performance indicators.
- Collaborate with physicians and other healthcare professionals to optimize clinical practice.
- Manage patient satisfaction initiatives and address patient concerns.
- Oversee staffing, scheduling, and workforce planning.
- Participate in strategic planning and contribute to the overall growth of the healthcare facility.
- Bachelor's degree in Healthcare Administration, Nursing, Business Management, or a related field. Master's degree preferred.
- Minimum of 5 years of progressive experience in healthcare management or clinical operations.
- Proven leadership and team management skills.
- Strong understanding of healthcare operations, regulations, and best practices.
- Excellent financial management and budgeting skills.
- Proficiency in healthcare information systems (HIS) and electronic health records (EHR).
- Exceptional communication, interpersonal, and problem-solving abilities.
- Ability to work effectively in a fast-paced and demanding healthcare environment.
- Commitment to patient safety and quality care.
Operations Manager - Healthcare Services
Posted 5 days ago
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Key Responsibilities:
- Direct and manage all aspects of daily operations for the healthcare services division.
- Develop and implement operational strategies to improve efficiency, quality, and patient outcomes.
- Oversee staff performance, providing guidance, training, and support to ensure high levels of productivity and service quality.
- Manage budgets and financial performance for the operations department, identifying cost-saving opportunities.
- Ensure compliance with all healthcare regulations, accreditation standards, and internal policies.
- Develop and maintain strong relationships with medical staff, patients, and external stakeholders.
- Implement and monitor key performance indicators (KPIs) to track operational effectiveness.
- Lead process improvement initiatives to streamline workflows and enhance service delivery.
- Manage facility operations, including maintenance, equipment, and supplies.
- Resolve operational issues and patient complaints promptly and effectively.
- Contribute to strategic planning and decision-making at the senior management level.
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field. Master's degree preferred.
- Minimum of 7 years of progressive experience in healthcare management or operations.
- Demonstrated leadership and team management skills.
- Strong understanding of healthcare operations, regulatory requirements (e.g., NABH), and best practices.
- Proven experience in developing and implementing operational strategies and process improvements.
- Excellent financial acumen and budget management skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Proficiency in healthcare management software and standard office applications.
- Ability to work effectively under pressure and manage multiple priorities.
- A strong commitment to quality patient care and service excellence.
Director of Operations - Healthcare Services
Posted 7 days ago
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You will be responsible for developing and implementing strategic operational plans, managing budgets, optimizing resource allocation, and enhancing patient satisfaction. This includes overseeing departmental performance, identifying areas for operational enhancement, and implementing best practices to streamline workflows and reduce costs. Strong leadership, excellent communication skills, and the ability to collaborate effectively with medical professionals, administrative staff, and external stakeholders are paramount. The Director will also play a key role in quality assurance, compliance, and strategic growth initiatives for the division.
Responsibilities:
- Develop and execute strategic operational plans to align with organizational goals.
- Oversee the day-to-day operations of the healthcare services division.
- Manage departmental budgets, forecasts, and financial performance.
- Optimize resource allocation, including staffing and equipment utilization.
- Implement and monitor quality improvement initiatives to enhance patient care and safety.
- Ensure compliance with all relevant healthcare regulations and standards.
- Lead, mentor, and develop a high-performing team of healthcare professionals and staff.
- Drive initiatives to improve operational efficiency, reduce costs, and enhance patient satisfaction.
- Collaborate with clinical leadership to ensure seamless integration of services.
- Analyze operational data to identify trends and make data-driven decisions.
- Master's degree in Healthcare Administration, Business Administration, Public Health, or a related field.
- Minimum of 10 years of progressive experience in healthcare management and operations.
- Proven experience in leading and managing complex healthcare service lines or facilities.
- In-depth knowledge of healthcare regulations (e.g., JCI, NABH) and compliance requirements.
- Strong financial acumen and experience managing large operational budgets.
- Exceptional leadership, interpersonal, and communication skills.
- Demonstrated ability in strategic planning and operational improvement.
- Experience with healthcare information systems and technology.
- Ability to build strong relationships with diverse stakeholders.
- A commitment to excellence in patient care and operational performance.
Senior Care Manager - Home Healthcare Services
Posted 4 days ago
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Key Responsibilities:
- Lead and manage a team of remote care coordinators, providing guidance, support, and performance feedback.
- Conduct comprehensive client assessments to determine care needs and develop personalized care plans.
- Oversee the implementation and ongoing management of care plans, ensuring client satisfaction and safety.
- Liaise with families, healthcare providers, and other stakeholders to ensure coordinated and holistic care.
- Monitor client progress and make necessary adjustments to care plans.
- Ensure compliance with all relevant healthcare regulations and company policies.
- Manage scheduling and coordination of caregivers and support services.
- Handle client inquiries and resolve any issues or concerns promptly and professionally.
- Maintain accurate and confidential client records.
- Train new care coordinators on company procedures and best practices.
- Contribute to the development and improvement of care delivery strategies.
- Bachelor's degree in Nursing, Social Work, Gerontology, or a related healthcare field. A Master's degree is preferred.
- Minimum of 6 years of experience in healthcare management, elder care, or social services, with at least 3 years in a supervisory or management role.
- Proven experience in developing and implementing care plans.
- Strong understanding of healthcare regulations and compliance standards.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using healthcare management software and remote communication tools.
- Ability to empathize with clients and families and provide compassionate support.
- Strong organizational and problem-solving abilities.
- Ability to work independently and manage a remote team effectively.
- Certification in Gerontology or a related specialty is a plus.
Enterprise Healthcare IT Services
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*We are currently only considering candidates living in GA or FL for this role*
Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace.
Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions.
Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.
Career Level Summary
- Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field
- Proactively identifies and solves problems that impact the management and direction of the business
- Contributes to the development of the organizational function strategy or product or business strategy
- Progression to this level is typically restricted on the basis of individual capabilities and business requirements
Critical Competencies
- Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
- Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
- Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
- Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
- Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.
Key Responsibilities
- Other Incidental tasks related to the job, as necessary.
- Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers.
- Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)
- Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework.
- Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention.
- Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts.
- Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customers leadership team.
- Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts.
- Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards.
- Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.
- Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting
- Responsible for adhering to company security policies and procedure as directed.
- Installed base growth - revenue.
- Execution of new sales opportunities - MRR
- Access to new departments / divisions
- KPIs, documentation, process tracked via Salesforce.
Knowledge
- Focused on Professional Services - emphasis in cloud is a positive.
- Consultative selling
- Cloud solutions with emphasis on AWS and Azure
Skills
- Client/Customer Service
- New Account Acquisition Skills
- Strong verbal communications
- Excellent listener
- Data-driven Decision Making
- Analytical Skills
- Negotiation Skills
- Buying Process Skills
- People Management
- Public Speaking
- Presentation Building
Education
- High School Diploma or regional equivalent required
- Bachelor's Degree required, preferably in field related to role. At the managers discretion, additional relevant experience may substitute degree requirement
- A plus but not necessarily a must - AWS and Azure Certificates in sales training
- Other recent certificates in cloud technology training
Experience
- 12-14 years of experience in the field of role required
Travel
- Domestic/international travel required, greater than 50%
Clinical Services Technician
Posted today
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patient assistance, sample handling, equipment sterilization, OP support, documentation, inventory, coordination with doctors/nurses, and basic troubleshooting.
Job Type: Full-time
Pay: From ₹20,000.00 per month
Work Location: In person
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Manager, Clinical Services
Posted today
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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today
Job Details
- Toxicological risk assessment of impurities and excipients in pharmaceutical products
- Evaluation of structure-activity relationship of chemicals, including QSAR to identify the health hazards of unstudied compounds.
- Identification of structural analogues and developing rationale to support read-across evaluation
- Developing safety rationale for setting impurity specifications for pharmaceutical products
- Explore publicly available literature to support developing safety rationale for unstudied chemicals
- Environmental risk assessment of pharmaceuticals
- Health hazard assessment/health risk assessment to address product quality issues and to support product recall decisions
- Permitted daily exposure (PDE) and occupational exposure limit (OEL) derivation
Required Qualification
- Masters in pharmacology/Pharmacy or PhD in Pharmacology/toxicology
- Good understanding on principles of toxicology and pharmacology is a must
Desired Skill Set
- Experience in Toxicology studies
- Experience in risk assessment
- Experience in PDE and OEL
- Experience in Impurity qualification risk assessment
- Experience in Structure-activity relationship and QSAR
- Good written (English) communication
- Analytical thinking
- Logical and science based approach
- Attention to details
* *What Cencora offers***
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
* *Affiliated Companies***
Affiliated Companies: PharmaLex India Private Limited
* Equal Employment Opportunity *
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Clinical Services Coordinator
Posted 1 day ago
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Key Responsibilities:
- Coordinate patient appointments and schedules for various clinical services, ensuring optimal utilization of resources.
- Act as a primary point of contact for patients, providing information and support regarding services and appointments.
- Liaise effectively with physicians, nurses, therapists, and other healthcare professionals to ensure seamless care delivery.
- Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with relevant regulations.
- Assist in the preparation of clinical reports, documentation, and correspondence.
- Manage inventory of medical supplies and equipment, coordinating procurement as needed.
- Facilitate communication between patients, their families, and the clinical team.
- Support the implementation and adherence to service protocols and quality standards.
- Assist in the coordination of community outreach programs and events.
- Handle administrative tasks related to patient intake, billing inquiries, and insurance verification.
- Identify and report any operational issues or challenges to management, proposing solutions.
- Participate in team meetings and contribute to service improvement initiatives.
- Bachelor's degree in Healthcare Administration, Social Work, Nursing, or a related field.
- Minimum of 3-5 years of experience in healthcare coordination, patient services, or social work.
- Strong understanding of healthcare systems, clinical processes, and community services.
- Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously.
- Proficiency in using EMR/EHR systems and standard office software (Microsoft Office Suite).
- Exceptional communication, interpersonal, and customer service skills.
- Empathy, patience, and a compassionate demeanor when interacting with patients and their families.
- Ability to work independently and collaboratively in a team environment.
- Knowledge of relevant health and social care regulations is a plus.
- Experience in a hybrid work environment is beneficial.
Clinical Services Manager
Posted 7 days ago
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Key Responsibilities:
- Supervise, train, and mentor a diverse team of healthcare providers, including nurses, therapists, and support staff.
- Develop and implement strategic plans for clinical services, focusing on patient outcomes, operational efficiency, and service expansion.
- Ensure compliance with all relevant healthcare laws, regulations, and accreditation standards.
- Manage the day-to-day operations of clinical departments, including scheduling, resource allocation, and budget oversight.
- Collaborate with external agencies, community partners, and other healthcare providers to enhance service delivery and patient support networks.
- Develop and maintain effective communication channels with patients, families, and staff to address concerns and foster a positive care environment.
- Monitor and evaluate the quality of care provided, implementing quality improvement initiatives as needed.
- Oversee patient record management, ensuring accuracy, confidentiality, and adherence to documentation standards.
- Participate in the recruitment and retention of qualified clinical staff.
- Stay informed about emerging trends and best practices in community and social care.
Qualifications:
- Bachelor's degree in Nursing, Healthcare Administration, Public Health, or a related field. A Master's degree is preferred.
- Minimum of 5 years of experience in a healthcare leadership or management role, preferably within community health or social services.
- Proven experience in managing clinical teams and operational budgets.
- Strong knowledge of healthcare regulations, accreditation processes, and quality improvement methodologies.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to develop and implement effective clinical programs.
- Proficiency in healthcare information systems and electronic health records.
- Commitment to patient-centered care and community health advocacy.
This role offers a significant opportunity to make a tangible difference in the lives of individuals and families in the community. If you are a driven healthcare leader with a passion for service, we invite you to apply.