9,861 Help Desk Support jobs in India
Help Desk Support
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We are seeking a detail-oriented and proactive IT Support Specialist to provide first-level technical support and manage hardware asset operations. This role requires a mix of user support, troubleshooting, asset lifecycle management, and coordination with internal teams to ensure seamless IT hardware services in alignment with project timelines (e.g., Noida Expansion Project).
Key Responsibilities: Technical Support:- Provide first- and second-level support for hardware, software, and application issues.
- Troubleshoot and resolve issues related to Windows, macOS, Office Suite, and standard enterprise applications.
- Use ticketing systems to track, manage, and escalate incidents per SOPs.
- Maintain effective verbal and written communication with project leads and stakeholders.
- Assist with hardware installation, imaging, re-imaging, and upgrades.
- Staff the IT Walk-Up Center; assist customers with hardware and software needs.
- Maintain accurate asset inventory using an Asset Management Tool.
- Perform IT asset receiving, deployment, tracking, and disbursement.
- Coordinate periodic audits (monthly/yearly) and physical verification of all IT assets.
- Ensure compliance with STPI & SEZ processes.
- Manage procurement coordination and vendor interactions.
- Maintain IT stockroom hygiene and availability of devices (loaners, laptops, peripherals, etc.).
- Support timely readiness of HWAM operations for project delivery schedules (e.g., Noida Expansion).
- High School Diploma or equivalent
- 1+ years experience in IT Support or Engineering Support
- 1+ years in OS or application troubleshooting
- Bachelor's degree in Information Technology or related field
- 3–5 years experience in Hardware Asset Management
- Knowledge of IT hardware configurations and enterprise environments
Skills Required
It Troubleshooting, Windows Os, Macos, Microsoft Office Suite, Inventory Control
Help Desk Support
Posted today
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**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹200,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
**Speak with the employer**
+91
Help Desk Support
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- Ensure the daily attendance of all location engineer and onsite Engineers availability during service window
- Monitor and respond quickly to incoming requests related to IT issues from Factory users
- follow up with engineer and users to ensure complete resolution of issues
- Identify and escalate situations requiring urgent attention
- Prepare daily, weekly, monthly reports and send it to the reporting managers
- Keep inventory of all equipment, software, and license and provide data when required
**Age below** - 28 years
**Salary**:
- 15k to 17k
**Gender** - male only
**Experience** -1-3 years
**Job location** - Nashik
**Salary**: ₹15,000.00 - ₹17,000.00 per month
Shift:
- Day shift
Ability to commute/relocate:
- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91-XXX
Help Desk Support
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“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”
**About Company**
**Roles and Responsibility**
job Description
Help desk
Skill - Customer service
Exp - 1 - 2 Years
Location - Mumbai
Np
- 15days to Immediate
Help Desk Support
Posted today
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2.Desktop and Laptop Installing/Configuring/Trouble shooting of Operating Systems (OS), Office automation Products and Printers & a. To repair / replace faulty components with standard spares excluding consumables like, Ink Cartridges, Toner etc.
3.VENDOR Coordinate is responsible for all type of L-1 support with respect to Hardware, Software,
4. To maintain the PC’s, Servers, Printers, scanner, laptops and other hardware equipment L1 Support,.
5. To repair / replace faulty components with standard spares excluding consumables like, Ink Cartridges, Toner etc.
**Salary**: From ₹10,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
Ability to commute/relocate:
- Gandhidham, Gujarat: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 84899 11899
Help Desk Support
Posted today
Job Viewed
Job Description
- Ensure the daily attendance of all location engineer and onsite Engineers availability during service window
- Monitor and respond quickly to incoming requests related to IT issues from Factory users
- follow up with engineer and users to ensure complete resolution of issues
- Identify and escalate situations requiring urgent attention
- Prepare daily, weekly, monthly reports and send it to the reporting managers
- Keep inventory of all equipment, software, and license and provide data when required
**Age below** - 30 years
**Salary**:
- 12- 17k
**Gender** - male only
**Experience** -2-4 years
**Job location** - Nashik
**Salary**: ₹12,000.00 - ₹17,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91
Help Desk Support Specialist
Posted 4 days ago
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Job Title: Helpdesk Support Engineer
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
- Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
- Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
- Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
- Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
- Assets Management : Manage the inventory of All the IT Assets.
- Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
- Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
- Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
- Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
- Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
- Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
- Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.
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Help Desk Support Specialist
Posted today
Job Viewed
Job Description
Job Title: Helpdesk Support Engineer
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
- Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
- Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
- Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
- Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
- Assets Management: Manage the inventory of All the IT Assets.
- Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
- Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
- Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
- Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
- Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
- Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
- Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.
Help Desk Support Specialist
Posted 4 days ago
Job Viewed
Job Description
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
Assets Management : Manage the inventory of All the IT Assets.
Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
Strong verbal and written communication skills.
Excellent problem-solving and analytical abilities.
Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.
Help Desk Support Specialist
Posted today
Job Viewed
Job Description
Job Title: Helpdesk Support Engineer
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
- Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
- Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
- Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
- Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
- Assets Management : Manage the inventory of All the IT Assets.
- Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
- Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
- Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
- Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
- Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
- Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
- Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.