19 Hospital Services jobs in India

The role is responsible for ensuring the smooth and efficient functioning of all clinical and medical departments within the hospital. This includes compliance, credentialing, clinical quality, coordination between departments, and supporting medical professionals to deliver patient-centric, safe, and effective care.

Key Responsibilities:

• Clinical Governance & Administration:
• Oversee daily operations of medical departments, consultants, and clinical services.
• Ensure availability and efficient functioning of medical manpower across departments.
• Drive implementation of hospital protocols, clinical SOPs, and guidelines.

• Quality & Compliance:
• Support NABH, JCI, or other accreditation and quality initiatives.
• Monitor clinical audits, infection control practices, and incident reporting.
• Ensure adherence to statutory and regulatory compliance related to clinical care.

• Doctor Engagement & Credentialing:
• Manage doctor onboarding, credentialing, privileging, and engagement.
• Ensure timely renewals of licenses, indemnities, and certifications.

• Medical Coordination:
• Act as a bridge between consultants, administration, and support teams.
• Participate in clinical review meetings, mortality audits, and MRCs.

• Patient Care & Support:
• Facilitate clinical grievance redressal and medico-legal support.
• Monitor patient safety indicators and drive improvement initiatives.

• Strategic & Operational Initiatives:
• Contribute to hospital planning, budgeting, and capacity optimization.
• Support medical strategy for new programs, specialties, or service lines.

Job Description

Provides clinical and administrative direction for the clinical operation of medical departments and services. Responsible for the co-ordination and oversight of all medical care and support clinical related quality monitoring /accreditation/quality assurance.

Roles & Responsibilities

• Responsible for overall co-ordination and oversight of all medical care provided at the unit and quality of clinical services rendered
• Ensure statutory compliances with regards to MTP, PCPNDT, AERB, Radiation Safety etc
• Analyze department mix and need for consultants
• Participate in tariff revision and clinical compensation patterns
• Analyze performance of retainers
• Monitor & Rationalize Doctor cost
• Rationalization of surgical & Medical Charges
• Responsible for the clinician / clinical related quality monitoring/accreditation /quality assurance services
• Co-ordinate and conduct medical Advisory Board, Clinical HOD Committee, departmental meetings. Participate and key contributor to Infection Control Committee, Pharmacy and Therapeutic Committee, Ethics Committee, Blood transfusion Committee, CPR analysis Committee.
• To Oversee reporting and communication of quality improvement initiatives, quality and patient safety awareness, safety culture survey administration, and recognition programs
• Addressing requirement of consultants and recruitment of consultants
• Induction, On boarding, Credentialing and privileging, formulating Contracts with inputs from Hospital Director for the new Consultants. Training and re privileging and monitoring performance and appraisal of the Consultants and maintaining personnel file with all the documents. Addressing any clinical governance related issues and initiating appropriate action when necessary
• Addressing of clinical Patient concerns/ complaints / potential medico legal complaints in coordination with treating Doctor. To review, peer review and formulate the draft reply for the medico legal cases with inputs from the treating team. Submit all documents and the draft version to the legal team. To maintain medicolegal tracker and follow up on active cases
• Conducting morality Mortality meetings periodically and review cases
• Audit-Clinical billing codes
• To provide clinical input to Unit Head whenever required for medico legal cases received
• Any new projects for MHEPL as per the Medical Admin with regard to clinical assessment
• To engage with the team through various initiatives like training, performance management, continual feedback, coaching and reward and recognize people to motivate them to deliver desired results
• Recommend junior clinical manpower for effective functioning of clinical departments
• Evaluate and initiate academic activities and programs like DNB/FNB/ Fellowship/ Training and certification Courses
• Ensure training of doctors on patient safety, service excellence initiatives and healthcare communication
• Prepare the biomedical equipment capital expenditure budget based on inputs from clinicians and biomedical department. Planning, rationalizing and optimizing the utilization of the equipment and providing inputs for procurement
• Oversight of medical records department and initiate digitization, Electronic records where feasible
• Conduct awareness programs, campaigns and drives for dissemination of service excellence initiatives, patient experience videos, effective communication strategies
• Medical Audits and facilitator of JCI/NABH Accreditation

What We Are Looking For:

• Qualification : MBBS + MHA
• Minimum 5-6 years of experience in Medical Superintendent role.
• Proven team leadership skills with the ability to work effectively in a highly collaborative team environment.

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A collaborative and inclusive work environment

How to Apply:

Ready to make your mark with us? Apply now by sending your resume to

Location: Hyderabad, TG

About Marbles Health

Marbles Health is a brain healthcare company redefining standards of care across psychiatry and neurology. Our flagship innovation, EASE, is India’s first medically licensed portable neuromodulation system—pioneering safer, more effective, and scalable brain healthcare for millions. We are building the future of mental and neurological care, combining science, technology, and compassion.

As a Patient Care Specialist & Sales Representative , you will be responsible for two things

1. Primarily, delivering EASE therapy sessions using our tDCS device - EASE, directly in patients homes. You will act as a vital link between patients and their psychiatrists, ensuring consistent treatment delivery, adherence tracking, reporting and compassionate care.

2. Following up with doctors to get Patient Referrals for home based treatment, Giving device demos, etc.

Role & responsibilities

• Travel to patient residences to administer prescribed sessions using the EASE device.
• Educate patients and caregivers about device use and treatment goals.
• Record session data, monitor adherence, and report any concerns using app-based tools.
• Collaborate regularly with assigned doctors and clinical teams to update on patient progress.
• Offer basic emotional support and encouragement to patients during therapy.

Preferred candidate profile

• Graduate Degree in a Medical or a Business Field
• Valid drivers license and willingness to travel everyday extensively.
• Own car/bike
• Proficiency in using Tech interfaces
• Fluency in English and local language - Kanada in Bangalore & Telugu in Hyderabad
• Strong interpersonal skills with a naturally empathetic personality.

Location: Bengaluru, KA

About Marbles Health

Marbles Health is a brain healthcare company redefining standards of care across psychiatry and neurology. Our flagship innovation, EASE, is India’s first medically licensed portable neuromodulation system—pioneering safer, more effective, and scalable brain healthcare for millions. We are building the future of mental and neurological care, combining science, technology, and compassion.

As a Patient Care Specialist & Sales Representative , you will be responsible for two things

1. Primarily, delivering EASE therapy sessions using our tDCS device - EASE, directly in patients homes. You will act as a vital link between patients and their psychiatrists, ensuring consistent treatment delivery, adherence tracking, reporting and compassionate care.

2. Following up with doctors to get Patient Referrals for home based treatment, Giving device demos, etc.

Role & responsibilities

• Travel to patient residences to administer prescribed sessions using the EASE device.
• Educate patients and caregivers about device use and treatment goals.
• Record session data, monitor adherence, and report any concerns using app-based tools.
• Collaborate regularly with assigned doctors and clinical teams to update on patient progress.
• Offer basic emotional support and encouragement to patients during therapy.

Preferred candidate profile

• Graduate Degree in a Medical or a Business Field
• Valid drivers license and willingness to travel everyday extensively.
• Own car/bike
• Proficiency in using Tech interfaces
• Fluency in English and local language - Kanada in Bangalore & Telugu in Hyderabad
• Strong interpersonal skills with a naturally empathetic personality.

Roles & Responsibilities

(Defines the prime focus areas of the job)

Patient Care Management

   Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment.

   Provide info related to services and tariff to the patients.

   Orients and educates patients and their families by explaining the care plans and other information relating to the treatments.

   Pre and post-counseling for the patients undergoing the treatment plans if required.

   Address and resolve patient complaints and concerns promptly and effectively.

   Understand and action accurate data entry on a daily basis

Handling Appointments

   Understand the CRM platform

   Comprehend detailed nuances around therapist availability and accordingly block appointments

   Maintain data related to financial transactions, patient flow, and individual patient visits.

   Track patient's journey from lead status to discharge and follow-ups

Patient Experience Enhancement

   Respect patients by recognizing their rights; and maintaining confidentiality.

   Collect patient testimonials and feedback as per organizational policy.

   Monitor and evaluate patient care metrics, identifying areas for improvement.

   TAT of 30 mins to be adhered for all the calls received

Coordination and Collaboration

   Responsible to follow up on the assessment report till it gets delivered to the patient

   Work closely with the sales team to promote patient care initiatives and success rate

   Increase in conversion ratio will be reviewed in constant interval

Quality Improvement

Monitor delivery of care by documenting; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; and reviewing the care plan.

Imaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO). We are passionately focused on our vision to Connect Imaging to the CureTM . Everything we do is aligned with this singular purpose. We work every day excited to advance imaging science, technology, and services to bring curative technologies to humankind. We have supported many of the most impactful new drug approvals in oncology, and we are seeking the most talented individuals globally that are passionate in their desire to assist us in our mission to customize each clinical trial’s imaging to optimize the opportunity to demonstrate efficacy.

Imaging Endpoints is based in Scottsdale, Arizona, with offices in Cambridge, Massachusetts; London, UK; Leiden, Netherlands; Basel, Switzerland; Hyderabad, India and Shanghai, China. We are an affiliate of HonorHealth, one of the largest healthcare systems nationally, and Scottsdale Medical Imaging Limited (SMIL/RadPartners), the largest private radiology group in the United States. We are recognized as the world’s largest and most preeminent iCRO in oncology.

The Principal Medical Application Services Specialist will assist the Medical and Scientific Affairs department in its activities. The Principal Medical Application Services Specialist’s major responsibilities will be to perform, or assist with, development of application configuration documents to enable custom configurations of radiological read/analysis software, and to review verification documentation of such configurations. Additionally, the Principal Medical Application Services Specialist will assist with the development of other essential documents as described below.

Principal Medical Applications Services Specialist

RESPONSIBILITIES

1. Participate in the development and/or review of application development deliverables for imaging studies in clinical trials. Specifically:

• Read and understand sponsor-specific Scope of Work (SoW) and clinical study protocols
• Read and understand imaging review charters (IRC)
• Analyze and understand assessment criteria guidelines

2. Develop trial configuration specifications that will be used to configure image analysis software for trial-specific application as required per the SoW, clinical protocol, and IRC

3. Understand and maintain the Master Configuration Specifications for the image analysis software and integrate changing user requirements into appropriate configuration management and change control activity.

4. Utilize tools such as Workflow/Application Wireframes in support of new studies as needed.

5. Secondary activities include:

• Work with and assist in training of Medical Application Services Specialists, and Medical and Scientific Affairs staff, providing appropriate coaching, mentoring and development
• Assist Scientific Affairs Lead in the creation of training materials related to analysis systems and reader use of these systems
• Assist Compliance in verification / validation activities for instance- or trial-level application development and life cycle management activities
• Assist Data Management in developing export specifications based on analysis system/methods used in sponsor projects and in producing the data exports
• Assist Data Management in developing QC rules and training based on analysis system/methods
• Ensure that all project requirements are stated unambiguously, and that inconsistencies, omissions, and errors have been detected and corrected, supporting delivery of exquisite quality work product.

6. Perform other duties as assigned by the supervisor

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Life Science, Computer Science, Computer Information Systems, or specific applicable work experience (e.g., medical writing)
• Knowledge of radiological imaging assessments criteria or knowledge of Java, JavaScript, C,
• SQL, HTML, XML, JSON
• 2+ years of imaging experience within the Pharmaceutical or CRO industry, or designing relevant computer applications, working in a software development environment

SKILLS

• Self-motivated and able to grasp new concepts quickly
• Work precisely according to all procedures, rules, and regulations
• Must have superior attention to detail and excellent oral and written communication skills
• Hands-on ability to think tactically and strategically
• Service oriented approach, flexible and proactive towards adapting to clients' needs
• Ability to excel in a team environment.
• Must have the ability to work under pressure.
• Must have strong time management, and organizational skills. Prioritizing workload according to the changing needs of the day-to-day business is critical.
• Must maintain strict confidentiality of sensitive data, records, files, conversations, etc.
• Proficiency in MS Office and internet applications

IMAGING ENDPOINTS’ TEAM CHARACTERISTICS

• Passion to Connect Imaging to the CureTM and pursue a meaningful career by improving the lives of cancer patients through imaging
• Strong desire to be part of a dynamic, global team working closely together and growing year after year in a rewarding environment to help humanity through imaging
• Commitment and caring for our fellow team members, their families, and the communities IE serves - see Caring Endpoints
• Integrity and high ethical standards; we always do the right thing
• High intellect and ingenuity; we enjoy solving problems, finding a better way, and the challenge of making a difference by improving lives
• Structured, organized, detail-oriented, and self-motivated; we approach each day with a detailed plan and excitement to accomplish the day’s objectives while striving to improve ourselves and IE everyday
• Accountable; we do what we say and communicative effectively to meet deadlines; we enjoy advancing clinical trials, helping patients, and celebrating success
• High standard for excellence; we proof our own work, hold high standards for ourselves and our team, and always prioritize quality above all else

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.

Travel : N/A

About Us:

Inmedism® is a leading healthcare facilitator dedicated to providing top-tier medical care and support to patients from around the world. Our commitment to international patient care is at the heart of our mission, and we are looking for a passionate Hospital Assistant to join our team. Our excellence extends not only to our medical services but also to the compassionate and personalized care we provide to each patient.

Job Description:

As an International Patient Care Executive at Inmedism®, you will play a pivotal role in ensuring that our international patients receive the highest quality of care and support during their medical journey with us. You will be the welcoming face and comforting presence that makes a significant difference in our patients' experiences.

Key Responsibilities:

1. Patient Liaison: Act as the primary point of contact for international patients, ensuring their needs, concerns, and questions are addressed promptly and professionally.

2. Cultural Sensitivity: Display a deep understanding and appreciation of cultural differences, offering a welcoming and inclusive environment for patients from diverse backgrounds.

3. Hospital Orientation: Provide international patients with comprehensive orientations, helping them understand hospital procedures, services, and facilities.

4. Language Support: Provide language assistance, translation, or interpretation services as needed to facilitate clear communication between patients and healthcare providers.

5. Assistance with Administrative Processes: Help patients with paperwork, including admissions, insurance claims, and billing inquiries, making their administrative processes as smooth as possible.

6. Patient Advocacy: Advocate on behalf of patients to ensure their concerns and needs are addressed promptly and appropriately by the medical team.

7. Crisis Management: Be prepared to assist patients and their families during medical emergencies, offering emotional support and helping to coordinate necessary services.

8. Caring Support: Provide emotional support to patients who may be far from home, offering a reassuring presence during their medical journey.

9. Quality Assurance: Collaborate with the healthcare team to ensure that international patients receive high-quality care that meets or exceeds international standards.

10. Patient Satisfaction: Monitor patient feedback and take proactive steps to enhance patient satisfaction. Address any issues or concerns promptly and professionally.

Qualifications:

• Previous experience in a healthcare or customer service role is preferred.
• Bachelor's degree in a relevant field (e.g., Healthcare Management, International Relations, Languages) preferred.
• Excellent interpersonal and communication skills.
• Proficiency in English, Hindi and one or more foreign languages (e.g., Bengali, Arabic, Russian, French, Spanish) is highly desirable.
• Cultural sensitivity and empathy.
• Ability to remain calm under pressure.
• Strong organizational and problem-solving abilities.
• Knowledge of medical terminology and procedures is advantageous but not mandatory.

Salary Package:

• We offer a competitive salary package, commensurate with your skills and experience.

Employee Benefits:

• Competitive salary package
• Performance-based incentives
• Opportunity to work with top Indian hospitals
• Exposure to global healthcare operations
• Supportive and collaborative work environment

How to Apply:

If you are a compassionate, empathetic individual who is excited about contributing to the well-being of international patients, we encourage you to apply for this rewarding position. Please submit your resume and why you are a suitable candidate for this role to “ ” with the subject line: “Application for International Patient Care Executive – (Your Name)”

We welcome applications from candidates of all backgrounds and experiences.

Join us in making a difference in the lives of patients from around the world. Your care and dedication can truly change lives.

Job Title: Patient Care Executive Home Care Department, preferable from Aviation or hospitality sector

Department: Hospital @Home / Home Care

Location: Charni Road, Mumbai

Reporting To: Manager Hospital @Home Services

Shift Timings: Rotational Shifts (Last shift ends at 10:00 PM)

Employment Type: Full-Time

Job Summary:

The Patient Care Executive will be responsible for executing and delivering a seamless patient experience for the Hospital @Home services. The role requires end-to-end coordination with patients, clinicians, and internal departments to ensure timely scheduling, communication, and service fulfillment. The incumbent will play a key role in representing the hospitals brand and ensuring adherence to service excellence standards.

Qualifications & Experience:

• Full-time Graduate in any discipline (Healthcare, Hospitality, or Aviation preferred)
• Minimum 1 year of relevant experience in a customer-facing role, preferably from the hospitality or aviation sector
• Excellent verbal and written communication skills
• Proficient in MS Office and basic hospital management systems
• Willingness to work in rotational shifts including late evenings

Key Responsibilities:

1. Patient Experience & Service Coordination:

• Execute the Patient Experience Service Delivery Model to ensure high-quality service across all touchpoints
• Counsel patients and their families regarding service offerings , inclusions, exclusions, and answer all queries effectively
• Represent the hospital brand and uphold its mission, vision, and values in every interaction

2. Scheduling & Communication:

• Manage and monitor the scheduling of Hospital @Home appointments ensuring accuracy and timeliness
• Ensure prompt communication of any appointment changes, cancellations, or delays via SMS, email, or calls with documented reasons
• Provide accurate information and proper redirection to patients during service inquiries

3. Turnaround Time (TAT) & Escalation Management:

• Monitor and ensure adherence to defined TATs for registration, billing, query resolution, and other KPIs
• Maintain and update departmental dashboards and proactively flag delays or process deviations to the Manager
• Escalate unresolved or complex issues appropriately while ensuring patient satisfaction

4. Billing & Documentation:

• Verify bills and payment collection at the point of service; highlight discrepancies and share daily reports of incomplete transactions
• Ensure scanning and uploading of all relevant documents in the EMR/billing system for compliance and audit trail
• Maintain clear, complete, and accurate service records

5. Quality, Grooming & Protocol Adherence:

• Ensure grooming, telephonic communication, and etiquette standards are followed as per hospital policy
• Uphold protocols for handling patients and attendants/visitors with courtesy and professionalism
• Continuously strive to meet and exceed Net Promoter Score (NPS) and patient satisfaction benchmarks

6. Shift Operations & Coverage:

• Work across all three shifts to ensure 24/7 coverage and continuity of services for Hospital @Home clients
• Maintain seamless handovers and communication between shifts to support uninterrupted care delivery

Key Competencies:

• Service Orientation & Empathy
• Communication & Interpersonal Skills
• Attention to Detail & Time Management
• Problem-Solving and Escalation Handling
• Digital Literacy & Documentation Accuracy
• Professionalism and Brand Representation

• Direct and manage all aspects of daily operations for the healthcare services division.
• Develop and implement operational strategies to improve efficiency, quality, and patient outcomes.
• Oversee staff performance, providing guidance, training, and support to ensure high levels of productivity and service quality.
• Manage budgets and financial performance for the operations department, identifying cost-saving opportunities.
• Ensure compliance with all healthcare regulations, accreditation standards, and internal policies.
• Develop and maintain strong relationships with medical staff, patients, and external stakeholders.
• Implement and monitor key performance indicators (KPIs) to track operational effectiveness.
• Lead process improvement initiatives to streamline workflows and enhance service delivery.
• Manage facility operations, including maintenance, equipment, and supplies.
• Resolve operational issues and patient complaints promptly and effectively.
• Contribute to strategic planning and decision-making at the senior management level.

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field. Master's degree preferred.
• Minimum of 7 years of progressive experience in healthcare management or operations.
• Demonstrated leadership and team management skills.
• Strong understanding of healthcare operations, regulatory requirements (e.g., NABH), and best practices.
• Proven experience in developing and implementing operational strategies and process improvements.
• Excellent financial acumen and budget management skills.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Proficiency in healthcare management software and standard office applications.
• Ability to work effectively under pressure and manage multiple priorities.
• A strong commitment to quality patient care and service excellence.