2,496 Hospitality Manager jobs in India

Key responsibilities include:

- Ensuring strict adherence to safety and hygiene policies at the site.

- Controlling the quantity and quality of ingredients, and training receiving area staff on ingredient quality.

- Maintaining records of all hygiene-related procedures, initiatives, and incidents.

- Coordinating with the QMHSE and H&FS teams to implement policies and processes.

- Reporting all incidents related to QMHSE and H&FS to the concerned teams promptly.

- Taking operational ownership of all QMHSE and H&FS processes and communicating on-site hazards to the relevant departments.

Additional responsibilities encompass food operations, organic growth and profitability, cash and debtors management, people management and training, communication and client retention, wastage control and cost management, legal compliance, and procurement and inventory

Qualifications required:

- IHM graduate with 8+ years of work experience.

- Excellent communication skills and strong business acumen.

- Commitment to quality and strong financial and budgeting skills.

- Sound written and verbal communication abilities.

- Well-groomed and capable of representing Sodexo professionally.

- Strong interpersonal skills with a customer-focused approach.

- Experience in a 5-star property is essential.

Interested candidates can apply by sending their resume to

About the Company

To manage key client relationships and ensure seamless service delivery, operational excellence, and financial performance across corporate food court operations. The role serves as a strategic partner to clients, driving satisfaction, innovation, and profitable growth in line with company standards of quality, safety, and compliance.

About the Role

To manage key client relationships and ensure seamless service delivery, operational excellence, and financial performance across corporate food court operations. The role serves as a strategic partner to clients, driving satisfaction, innovation, and profitable growth in line with company standards of quality, safety, and compliance.

Responsibilities

Client & Relationship Management

• Act as the primary point of contact for senior client stakeholders.
• Build strong partnerships by understanding client needs and aligning service solutions.
• Conduct regular reviews to ensure satisfaction and resolve escalations promptly.

Operational Excellence

• Oversee day-to-day food court operations across multiple sites.
• Ensure compliance with FSSAI, hygiene, and safety standards.
• Drive innovation in menus, health counters, and service models.

Financial & Commercial Management

• Deliver account-level P&L, revenue growth, and cost control.
• Manage budgets, forecasts, and financial reporting.
• Lead rate negotiations, renewals, and contract discussions.

People Management

• Lead, train, and motivate site managers and support teams.
• Ensure optimal staffing, development, and performance across locations.
• Foster a culture of accountability, quality, and compliance.

Business Growth & Retention

• Identify opportunities for service expansion and organic growth.
• Support new business initiatives through existing client networks.
• Ensure long-term client retention through proactive engagement and delivery excellence.

Qualifications

• Graduate in Hotel Management, Hospitality, or Business Administration.
• 8–12 years of experience in contract catering/food services, including 4–5 years in Key Account Management.

Required Skills

• Client & Stakeholder Management
• Commercial & Financial Acumen
• Contract Catering / Food Court Operations Expertise
• Leadership & Team Development
• Strategic & Analytical Thinking
• HSE and FSSAI Compliance

• Plan, organize, and manage all aspects of leisure and sports events.
• Develop event concepts, themes, and programs in line with client objectives.
• Manage event budgets, ensuring cost-effectiveness and profitability.
• Source and negotiate with vendors, venues, and suppliers.
• Coordinate event logistics, including scheduling, staffing, and setup.
• Oversee on-site event execution, ensuring smooth operations and attendee satisfaction.
• Develop and implement marketing and promotional strategies for events.
• Manage risk assessment and contingency planning for all events.
• Build and maintain strong relationships with clients, partners, and stakeholders.
• Ensure all events comply with legal requirements and safety standards.
• Provide post-event analysis and reports, including feedback and recommendations.
• Lead and motivate event staff and volunteers.

• Proven experience in event planning and management, preferably in the leisure and sports sector.
• Strong understanding of event logistics, operations, and budget management.
• Excellent organizational and time management skills.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to work under pressure and manage multiple projects concurrently.
• Proficiency in event management software and MS Office Suite.
• Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field is preferred.
• Creativity and a passion for delivering unique and engaging experiences.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.

• Oversee daily operations of the hospitality establishment, ensuring service excellence and guest satisfaction.
• Manage and lead various departments, including front office, housekeeping, food and beverage, and events.
• Develop and implement strategic plans to enhance revenue, control costs, and maximize profitability.
• Create and manage departmental budgets, and monitor financial performance.
• Ensure adherence to quality standards, health and safety regulations, and company policies.
• Recruit, train, motivate, and develop staff to ensure a high-performing team.
• Handle guest inquiries, feedback, and complaints promptly and professionally.
• Implement effective marketing and sales strategies to attract and retain guests.
• Collaborate with suppliers and vendors to ensure optimal service delivery.
• Stay updated with industry trends and best practices to maintain a competitive edge.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a senior leadership role.
• Proven track record of successfully managing hotel operations and driving guest satisfaction.
• Strong understanding of hotel operations, including F&B, front office, and housekeeping.
• Excellent leadership, communication, and interpersonal skills.
• Financial acumen and experience in budgeting and P&L management.
• Proficiency in hotel management software and systems.
• Ability to work effectively in a hybrid environment and adapt to varying operational needs.

• Leading and managing daily operations of multiple hospitality outlets.
• Developing and implementing strategies to enhance customer satisfaction and loyalty.
• Overseeing staff recruitment, training, and performance management.
• Ensuring compliance with health, safety, and hygiene regulations.
• Managing inventory, procurement, and vendor relationships.
• Developing and managing departmental budgets and financial reports.
• Collaborating with other departments to ensure seamless service delivery.
• Identifying opportunities for service improvement and innovation.
• Resolving customer complaints and issues promptly and professionally.
• Maintaining a positive and productive work environment.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5-7 years of progressive experience in hospitality management.
• Proven ability to lead and motivate teams.
• Strong financial acumen and budgeting skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of hospitality operations, food & beverage, and customer service standards.
• Proficiency in relevant hotel management software.
• Exceptional interpersonal and communication skills, both written and verbal.
• Ability to work flexible hours, including evenings and weekends.

• Develop and manage the wine and beverage list, ensuring a diverse and high-quality selection that complements the menu and appeals to a discerning clientele.
• Oversee the procurement, inventory, and cellar management for all beverages, maintaining optimal stock levels and minimizing waste.
• Lead, train, and mentor the F&B service team, fostering a culture of excellence, professionalism, and attentive customer service.
• Conduct regular wine training sessions for staff to enhance their knowledge and service capabilities.
• Manage front-of-house operations, ensuring smooth service flow, efficient table management, and prompt resolution of guest issues.
• Collaborate with the Executive Chef to align beverage offerings with culinary creations and to create special pairing menus.
• Uphold and elevate the restaurant's reputation for quality, service, and ambiance.
• Implement and monitor hygiene, health, and safety standards in all F&B operations.
• Manage budgets and financial performance for the beverage department, contributing to overall profitability.
• Stay abreast of industry trends, new vintages, and emerging beverage markets to continually refine offerings.

• Minimum of 5 years of experience in a similar role within the luxury hospitality sector.
• Extensive knowledge of global wines, spirits, and their production, including tasting notes and food pairings.
• Formal wine certification (e.g., WSET Level 3 or higher, CMS Advanced Sommelier) is highly preferred.
• Proven experience in staff management, training, and development.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational and problem-solving abilities.
• Ability to work effectively under pressure in a fast-paced environment.
• A passion for hospitality and creating memorable guest experiences.

• Plan, coordinate, and execute a wide range of corporate events, including product launches, seminars, workshops, team-building activities, and client appreciation functions.
• Manage all aspects of event logistics, including venue selection, vendor management (catering, AV, décor, entertainment), budget control, and on-site supervision.
• Develop creative event concepts and themes that align with corporate objectives and brand identity.
• Ensure seamless execution of events, troubleshooting any issues that arise to maintain a high level of client and guest satisfaction.
• Oversee the company’s hospitality functions, including reception services, meeting room bookings, and executive lounge management.
• Develop and manage relationships with key vendors and suppliers, negotiating contracts and ensuring quality service delivery.
• Create and manage event budgets, ensuring cost-effectiveness and accurate financial reporting.
• Develop event marketing materials and communication plans to promote events and manage RSVPs.
• Conduct post-event evaluations, gathering feedback and analyzing results to identify areas for improvement.
• Maintain a strong understanding of current event trends and best practices in corporate hospitality.
• Ensure compliance with all health, safety, and security regulations at event venues.
• Collaborate with internal departments, including marketing, HR, and executive leadership, to align event strategies with business goals.
• Manage and mentor junior event staff or coordinate with external event planning agencies as needed.

• Bachelor's degree in Hospitality Management, Event Management, Marketing, Business Administration, or a related field.
• Proven experience (5+ years) in corporate event planning and hospitality management, with a demonstrated track record of successful event execution.
• In-depth knowledge of event logistics, budgeting, vendor negotiation, and contract management.
• Exceptional organizational, time management, and multitasking abilities.
• Strong leadership and interpersonal skills, with the ability to build and maintain effective relationships with clients, vendors, and internal teams.
• Excellent problem-solving skills and the ability to remain calm and resourceful under pressure.
• Proficiency in event management software and standard office productivity suites.
• Creative flair with a keen eye for detail in décor, presentation, and overall guest experience.
• Strong communication skills, both written and verbal.
• Flexibility to work irregular hours and travel as required for event execution.