507 Hospitality Operations jobs in India
Hospitality Operations Supervisor
452015 Indore, Madhya Pradesh
₹45000 Annually
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Join our renowned hospitality group as an Operations Supervisor in Indore . This hybrid role offers a dynamic work environment where you'll oversee daily operations, ensuring exceptional guest experiences and efficient service delivery. You will lead a team of service professionals, manage staff schedules, and implement operational standards. Your responsibilities will include quality control, inventory management, and contributing to operational efficiency. This position requires a balance of on-site supervision and off-site strategic planning, allowing for a flexible hybrid work arrangement. Key Responsibilities:
- Supervise daily operations of the hospitality venue, ensuring smooth and efficient service delivery.
- Lead, train, and motivate a team of service staff to maintain high standards of customer service.
- Manage staff scheduling to ensure adequate coverage during peak hours.
- Implement and enforce operational policies and procedures to uphold quality and safety standards.
- Monitor inventory levels for food, beverages, and supplies, and manage ordering processes.
- Address guest feedback and resolve any issues or complaints promptly and professionally.
- Conduct regular inspections to ensure cleanliness, maintenance, and presentation standards are met.
- Assist in managing the budget and controlling operational costs.
- Collaborate with other departments to coordinate services and enhance the overall guest experience.
- Contribute to operational improvements and initiatives aimed at increasing efficiency and guest satisfaction.
- Proven experience in a supervisory or management role within the hospitality industry (e.g., hotels, restaurants, resorts).
- Strong understanding of hotel operations, F&B management, and guest services.
- Excellent leadership, communication, and interpersonal skills.
- Ability to effectively train and motivate team members.
- Proficiency in operational management software and POS systems.
- Strong organizational and problem-solving skills.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- A passion for delivering exceptional guest experiences.
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Hospitality Operations Manager
122001 Gurgaon, Haryana
₹650000 Annually
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Our client, a leading hotel in Gurugram, Haryana , is seeking a dynamic and experienced Hospitality Operations Manager to oversee and optimize the day-to-day operations of their establishment. This role is crucial for ensuring exceptional guest experiences, maintaining high service standards, and driving operational efficiency and profitability. The ideal candidate will possess a strong background in hotel management, a passion for hospitality, and outstanding leadership skills.
Key responsibilities include managing all operational departments, including front office, housekeeping, food and beverage, and banquets, to ensure seamless service delivery. You will be responsible for recruiting, training, and managing hotel staff, fostering a positive and productive work environment. Developing and implementing operational policies and procedures to enhance guest satisfaction and service quality is paramount. You will oversee budget management, control costs, and manage inventory for all operational departments, ensuring profitability targets are met. This involves analyzing financial reports and implementing strategies to improve revenue and reduce expenses. Ensuring compliance with health, safety, and hygiene regulations across all areas of the hotel is a top priority. You will be the main point of contact for guests, addressing any concerns or feedback promptly and professionally, and handling guest complaints to ensure satisfaction. Monitoring and improving the guest experience through regular service quality checks and staff training is essential. You will also work closely with the sales and marketing teams to support promotional activities and achieve occupancy targets. Coordinating with external vendors and suppliers to ensure the smooth supply of goods and services is also a part of the role. The ability to lead by example, motivate your team, and maintain high standards of service is critical. A keen eye for detail and a commitment to excellence are necessary. This role offers a fantastic opportunity to contribute to the success of a reputable hotel in a bustling metropolitan area.
Qualifications:
Key responsibilities include managing all operational departments, including front office, housekeeping, food and beverage, and banquets, to ensure seamless service delivery. You will be responsible for recruiting, training, and managing hotel staff, fostering a positive and productive work environment. Developing and implementing operational policies and procedures to enhance guest satisfaction and service quality is paramount. You will oversee budget management, control costs, and manage inventory for all operational departments, ensuring profitability targets are met. This involves analyzing financial reports and implementing strategies to improve revenue and reduce expenses. Ensuring compliance with health, safety, and hygiene regulations across all areas of the hotel is a top priority. You will be the main point of contact for guests, addressing any concerns or feedback promptly and professionally, and handling guest complaints to ensure satisfaction. Monitoring and improving the guest experience through regular service quality checks and staff training is essential. You will also work closely with the sales and marketing teams to support promotional activities and achieve occupancy targets. Coordinating with external vendors and suppliers to ensure the smooth supply of goods and services is also a part of the role. The ability to lead by example, motivate your team, and maintain high standards of service is critical. A keen eye for detail and a commitment to excellence are necessary. This role offers a fantastic opportunity to contribute to the success of a reputable hotel in a bustling metropolitan area.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of experience in hotel operations management or a similar role in the hospitality industry.
- Proven track record of successfully managing hotel operations and achieving high guest satisfaction scores.
- Strong knowledge of hotel management systems (PMS) and POS systems.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in financial management, budgeting, and cost control.
- Strong understanding of health, safety, and sanitation standards in the hospitality sector.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Problem-solving skills and the ability to handle pressure effectively.
- Passion for service excellence and a guest-centric approach.
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1
Hospitality Operations Supervisor
395007 Surat, Gujarat
₹45000 Annually
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Our client, a growing hospitality group, is seeking an experienced Hospitality Operations Supervisor to oversee daily operations at their establishments. This hybrid role allows for a blend of on-site management and remote administrative tasks. You will be responsible for ensuring the highest standards of service delivery, operational efficiency, and guest satisfaction across all departments, including front desk, food and beverage, and housekeeping. Your duties will include managing staff schedules, training new hires, conducting performance evaluations, and ensuring adherence to company policies and procedures.
The ideal candidate will have a strong background in hotel or restaurant management, with proven leadership skills and a passion for the hospitality industry. You should be adept at problem-solving and able to handle challenging situations with professionalism and grace. Excellent communication and interpersonal skills are essential for effective team management and guest interaction. Responsibilities also include inventory management, budget oversight, and implementing cost-control measures to optimize profitability. You will work closely with senior management to develop and execute operational strategies that enhance the guest experience and drive business growth. A proactive approach to identifying and resolving operational issues is key. This is a great opportunity to grow your career in a dynamic and fast-paced environment. The company offers a supportive work culture and opportunities for advancement.
The ideal candidate will have a strong background in hotel or restaurant management, with proven leadership skills and a passion for the hospitality industry. You should be adept at problem-solving and able to handle challenging situations with professionalism and grace. Excellent communication and interpersonal skills are essential for effective team management and guest interaction. Responsibilities also include inventory management, budget oversight, and implementing cost-control measures to optimize profitability. You will work closely with senior management to develop and execute operational strategies that enhance the guest experience and drive business growth. A proactive approach to identifying and resolving operational issues is key. This is a great opportunity to grow your career in a dynamic and fast-paced environment. The company offers a supportive work culture and opportunities for advancement.
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2
Hospitality Operations Director
695001 Thiruvananthapuram, Kerala
₹85000 Annually
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Our client, a prestigious hotel group, is looking for an experienced and dynamic Hospitality Operations Director to oversee operations in **Thiruvananthapuram, Kerala, IN**. This senior leadership role is responsible for managing all aspects of hotel operations, ensuring exceptional guest experiences, maintaining high standards of service, and achieving financial objectives. You will lead and inspire a team of department heads, driving operational efficiency and fostering a positive work environment. The ideal candidate will have a proven track record in luxury hotel management, a deep understanding of the hospitality industry, and outstanding leadership and business acumen.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Oversee all hotel operations, including F&B, Rooms Division, Housekeeping, and Engineering.
- Develop and implement strategic plans to enhance guest satisfaction and loyalty.
- Manage departmental budgets and ensure profitability targets are met.
- Recruit, train, and develop a high-performing management team.
- Ensure adherence to quality standards and operational procedures.
- Monitor industry trends and implement best practices.
- Manage vendor relationships and procurement processes.
- Ensure compliance with health, safety, and licensing regulations.
- Drive revenue generation through effective sales and marketing strategies.
- Conduct regular performance reviews and provide feedback to staff.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8-10 years of progressive experience in hotel operations management.
- Proven experience as a General Manager or Director of Operations in a reputable hotel.
- Strong understanding of all hotel operations and revenue management principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and systems.
- Strong financial acumen and P&L management experience.
- Ability to lead and motivate teams in a fast-paced environment.
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3
Hospitality Operations Director
302017 Jaipur, Rajasthan
₹100000 Annually
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Our client is seeking an experienced and dynamic Hospitality Operations Director to lead their operations in Jaipur, Rajasthan, IN . This is a hybrid role, requiring a balance of on-site leadership and flexible remote work. The Director will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences and driving profitability. You will manage departmental budgets, optimize operational efficiency, and maintain high standards of service quality across all departments, including Food & Beverage, Rooms Division, and Front Office. Key responsibilities include developing and implementing strategic initiatives to enhance guest satisfaction and loyalty.
You will lead, motivate, and develop a team of department heads and staff, fostering a culture of excellence and teamwork. This role involves close collaboration with the sales and marketing teams to drive revenue growth and occupancy rates. Ensuring compliance with all health, safety, and sanitation regulations is paramount. Performance monitoring, reporting, and implementing corrective actions to address any operational shortfalls will be crucial. The Director will also be responsible for managing vendor relationships, controlling costs, and ensuring efficient inventory management. Exceptional leadership, communication, and problem-solving skills are essential for success in this role. The ability to think strategically and make sound business decisions is critical.
Required qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or relevant professional certifications are a plus. A minimum of 8 years of progressive experience in hospitality management, with at least 4 years in a senior leadership role (e.g., General Manager, Director of Operations), is essential. Proven experience in managing diverse hotel operations and achieving financial targets is required. Strong understanding of revenue management, F&B operations, and customer service principles is mandatory. Excellent interpersonal skills and the ability to build strong relationships with staff, guests, and stakeholders are critical. If you are a seasoned hospitality leader ready to make a significant impact in Jaipur, Rajasthan, IN , we encourage you to apply.
You will lead, motivate, and develop a team of department heads and staff, fostering a culture of excellence and teamwork. This role involves close collaboration with the sales and marketing teams to drive revenue growth and occupancy rates. Ensuring compliance with all health, safety, and sanitation regulations is paramount. Performance monitoring, reporting, and implementing corrective actions to address any operational shortfalls will be crucial. The Director will also be responsible for managing vendor relationships, controlling costs, and ensuring efficient inventory management. Exceptional leadership, communication, and problem-solving skills are essential for success in this role. The ability to think strategically and make sound business decisions is critical.
Required qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or relevant professional certifications are a plus. A minimum of 8 years of progressive experience in hospitality management, with at least 4 years in a senior leadership role (e.g., General Manager, Director of Operations), is essential. Proven experience in managing diverse hotel operations and achieving financial targets is required. Strong understanding of revenue management, F&B operations, and customer service principles is mandatory. Excellent interpersonal skills and the ability to build strong relationships with staff, guests, and stakeholders are critical. If you are a seasoned hospitality leader ready to make a significant impact in Jaipur, Rajasthan, IN , we encourage you to apply.
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4
Hospitality Operations Manager
500001 Shaikpet, Andhra Pradesh
₹60000 Annually
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Our client is seeking a dynamic and experienced Hospitality Operations Manager to oversee various aspects of their operations in **Hyderabad, Telangana, IN**. This role is critical in ensuring the highest standards of guest service, operational efficiency, and profitability. The ideal candidate will possess strong leadership qualities, extensive knowledge of the hospitality industry, and a proven ability to manage diverse teams. You will be responsible for supervising front desk operations, housekeeping, food and beverage services, and ensuring guest satisfaction across all touchpoints. This position requires excellent problem-solving skills, financial acumen, and the ability to maintain a positive and productive work environment.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee the day-to-day operations of the hospitality establishment, including front office, housekeeping, and F&B.
- Manage and mentor departmental staff, ensuring high performance and service quality.
- Develop and implement operational policies and procedures to enhance efficiency and guest experience.
- Monitor and control operational costs, managing budgets and optimizing resource allocation.
- Ensure compliance with health, safety, and hygiene standards.
- Address guest feedback and resolve complaints promptly and professionally.
- Collaborate with marketing and sales teams to drive occupancy and revenue.
- Maintain inventory levels for supplies and manage vendor relationships.
- Implement quality control measures across all departments.
- Develop staff training programs to enhance service skills and product knowledge.
- Analyze operational performance data and implement improvements.
- Foster a positive and collaborative work culture for all employees.
- Conduct regular inspections of facilities to ensure cleanliness and maintenance.
- Plan and execute special events and promotions.
- Stay updated on industry trends and best practices in hospitality management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3-5 years of experience in hospitality management or a similar role.
- Proven leadership and team management skills.
- Strong understanding of hotel operations, including front desk, housekeeping, and F&B.
- Excellent customer service and communication skills.
- Proficiency in hotel management software and POS systems.
- Ability to manage budgets and control costs effectively.
- Problem-solving abilities and decision-making skills.
- Knowledge of health, safety, and sanitation regulations.
- Experience in event planning is a plus.
- Adaptability and ability to work under pressure.
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5
Hospitality Operations Manager
751001 Bhubaneswar, Orissa
₹60000 month
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Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee the daily operations of their establishments. This role requires a proactive leader with a keen eye for detail and a commitment to delivering exceptional guest experiences. You will be responsible for managing staff, optimizing operational efficiency, maintaining high standards of service, and ensuring profitability. The ideal candidate will have a strong background in hotel management, restaurant operations, or a similar hospitality setting, coupled with excellent leadership and problem-solving skills. You will work closely with department heads to ensure seamless operations across all areas.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee and coordinate the daily operations of the hospitality venue, including front desk, housekeeping, food and beverage, and maintenance.
- Manage, train, and motivate a diverse team of hospitality professionals, ensuring high levels of performance and customer service.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Monitor inventory levels, control costs, and manage budgets to ensure financial targets are met.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle guest complaints and resolve issues promptly and effectively, turning negative experiences into positive ones.
- Collaborate with marketing and sales teams to promote services and drive business.
- Conduct regular inspections of the premises to maintain standards of cleanliness, appearance, and safety.
- Analyze operational performance data and identify areas for improvement.
- Foster a positive and productive work environment for all staff.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a managerial role within the hospitality industry.
- Proven experience in managing front office, F&B, and housekeeping operations.
- Strong understanding of hospitality best practices, service standards, and operational metrics.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and point-of-sale (POS) systems.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
- A customer-centric approach with a passion for service excellence.
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Hospitality Operations Manager
700001 Kolkata, West Bengal
₹70000 Annually
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Our client is searching for an experienced and dynamic Hospitality Operations Manager to oversee their establishments in the bustling city of Kolkata, West Bengal, IN . This pivotal role requires a leader with a comprehensive understanding of hotel and restaurant operations, customer service excellence, and financial management. As the Operations Manager, you will be responsible for the day-to-day management of various hospitality services, ensuring seamless service delivery, maintaining high standards of quality, and optimizing operational efficiency. Your duties will include managing staff, overseeing budgets, controlling inventory, implementing operational policies, and ensuring guest satisfaction. You will work closely with department heads, including F&B, Housekeeping, and Front Office, to coordinate activities and achieve business objectives. The ideal candidate will possess a Bachelor's degree in Hospitality Management or a related field, coupled with a minimum of five years of progressive experience in hospitality management. Strong leadership, problem-solving, and decision-making skills are essential, as is a proven ability to manage P&L statements and drive revenue growth. Excellent communication and interpersonal skills are necessary for interacting with guests, staff, and vendors. We are seeking a highly motivated individual who is passionate about delivering exceptional guest experiences and thrives in a fast-paced environment. If you are ready to take on a leadership role and contribute to the success of a prominent hospitality group, we invite you to apply.
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7
Hospitality Operations Supervisor
201301 Noida, Uttar Pradesh
₹500000 Annually
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Our client is seeking a dedicated and experienced Hospitality Operations Supervisor to oversee day-to-day operations in **Noida, Uttar Pradesh**. This role is critical in ensuring the highest standards of guest service and operational efficiency within our client's establishment. You will be responsible for managing front-of-house and back-of-house operations, supervising staff, and ensuring compliance with health, safety, and hygiene regulations. Key duties include scheduling staff, training new employees, resolving customer issues, managing inventory, and overseeing the quality of services provided. You will work closely with department heads to optimize workflows and enhance the overall guest experience. A strong understanding of the hospitality industry, including food and beverage operations, event management, and customer service principles, is essential. The ideal candidate will possess excellent leadership and interpersonal skills, with a proven ability to motivate and manage a team effectively. Experience in a supervisory or managerial role within the hospitality sector is required, preferably with at least 3-5 years of relevant experience. Strong problem-solving abilities and a commitment to maintaining high standards of service are crucial. A diploma or degree in Hospitality Management or a related field is advantageous. This is a fantastic opportunity to grow your career in the thriving hospitality industry.
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8
Hospitality Operations Manager
122001 Gurgaon, Haryana
₹1000000 Annually
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Our client is a renowned hospitality group seeking a dynamic and experienced Hospitality Operations Manager for their upscale property in **Gurugram, Haryana**. This role embraces a hybrid work model, combining strategic oversight from home with essential on-site presence. You will be responsible for leading and coordinating the daily operations of various departments, including F&B, Front Office, Housekeeping, and Guest Services, to ensure seamless guest experiences and operational efficiency. Your role involves managing departmental budgets, implementing quality standards, staff training and development, and ensuring compliance with all health and safety regulations. The ideal candidate will possess a strong understanding of hotel operations, excellent leadership capabilities, and a passion for delivering exceptional service. You will play a key role in driving revenue, controlling costs, and enhancing the overall reputation of the establishment. This is an exciting opportunity to contribute to a prestigious brand and grow your career in the hospitality industry. Your ability to motivate teams, solve operational challenges, and maintain high standards in a fast-paced environment will be critical.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee and coordinate daily operations across all hotel departments to ensure efficiency and guest satisfaction.
- Manage departmental budgets, labor costs, and inventory to achieve financial targets.
- Develop and implement standard operating procedures (SOPs) to maintain high service quality.
- Lead, train, and motivate a diverse team of hospitality professionals.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Ensure all health, safety, and sanitation regulations are strictly adhered to.
- Collaborate with department heads to forecast staffing needs and manage schedules.
- Handle guest complaints and resolve issues promptly and effectively to ensure positive experiences.
- Monitor key performance indicators (KPIs) and implement strategies for improvement.
- Participate in strategic planning and contribute to the overall business objectives of the hotel.
- Build and maintain strong relationships with guests and stakeholders.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record in managing multiple hotel departments (F&B, Rooms Division).
- Strong financial acumen and experience with budgeting and cost control.
- Excellent leadership, communication, and problem-solving skills.
- In-depth knowledge of hotel operations, guest services, and industry best practices.
- Proficiency in property management systems (PMS) and relevant software.
- Ability to adapt to a hybrid work environment and manage responsibilities effectively.
- A proactive approach to identifying and resolving operational challenges.
- Customer-focused mindset with a commitment to excellence.
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