1,730 Hospitality Operations jobs in India
Hospitality Operations Director
Posted today
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Responsibilities:
- Develop and implement strategic operational plans to achieve business objectives and maximize profitability.
- Oversee daily operations across all departments, including F&B, Rooms Division, Front Office, and Events.
- Ensure the delivery of superior guest services and experiences, exceeding expectations.
- Manage operational budgets, control costs, and optimize resource allocation.
- Lead, motivate, and develop a high-performing team of hospitality professionals.
- Implement and uphold quality standards, brand consistency, and operational policies.
- Drive revenue generation initiatives and manage pricing strategies.
- Ensure compliance with all health, safety, and sanitation regulations.
- Foster strong relationships with key stakeholders, including owners, partners, and regulatory bodies.
- Monitor industry trends and competitor activities to identify new opportunities and best practices.
- Lead crisis management and ensure effective problem resolution.
- Conduct regular performance reviews and implement continuous improvement initiatives.
Qualifications:
- Bachelor's or Master's degree in Hospitality Management, Business Administration, or a related field.
- 10+ years of progressive experience in hospitality operations management, with a significant portion in a senior leadership role.
- Proven track record of successfully managing luxury hotels or large-scale hospitality operations.
- Demonstrated expertise in P&L management, budgeting, and financial forecasting.
- Exceptional leadership, team-building, and communication skills.
- Strong understanding of guest satisfaction metrics and strategies to enhance them.
- Proficiency in property management systems (PMS) and other hospitality software.
- Ability to work strategically and make sound decisions in a fast-paced, remote environment.
- A commitment to excellence, innovation, and service.
- Knowledge of international hospitality standards and trends.
Hospitality Operations Manager
Posted 4 days ago
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Hospitality Operations Director
Posted 5 days ago
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Hospitality Operations Manager
Posted 7 days ago
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The Hospitality Operations Manager will be directly responsible for managing the day-to-day operations of the hotel, including front office, housekeeping, food and beverage, and other guest services. You will lead and motivate a diverse team of hospitality professionals, foster a culture of outstanding customer service, and implement operational strategies to enhance guest satisfaction and profitability. A proven track record in hotel management, strong leadership skills, and a passion for the hospitality industry are essential.
Key responsibilities will include:
- Overseeing the daily operations of all hotel departments, ensuring adherence to service standards and operational procedures.
- Managing and motivating departmental managers and staff, providing guidance, training, and performance feedback.
- Developing and implementing strategies to enhance guest satisfaction, resolve complaints, and ensure positive guest experiences.
- Monitoring operational costs, implementing cost-control measures, and optimizing resource allocation to maximize profitability.
- Ensuring compliance with all health, safety, and sanitation regulations and standards.
- Collaborating with the sales and marketing teams to drive revenue and occupancy rates.
- Managing inventory, procurement, and vendor relationships for operational supplies and services.
- Developing and implementing effective operational policies and procedures.
- Analyzing operational performance data and identifying areas for improvement.
- Representing the hotel at industry events and building strong relationships with stakeholders.
A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 5-7 years of progressive experience in hotel operations management is essential, with a proven ability to manage multiple departments effectively. Strong leadership, communication, problem-solving, and decision-making skills are crucial. Experience with hotel management software (PMS) and financial reporting tools is expected. A deep understanding of the hospitality industry and a commitment to delivering exceptional guest service are paramount. This role requires a dedicated professional who thrives in a fast-paced environment and is committed to maintaining the highest standards of service in **Noida, Uttar Pradesh, IN**.
Hospitality Operations Manager
Posted 12 days ago
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Key Responsibilities:
- Oversee and manage all aspects of hospitality operations remotely.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Manage departmental budgets and control costs effectively.
- Develop and lead training programs for staff to ensure high service standards.
- Ensure compliance with all health, safety, and regulatory requirements.
- Monitor operational performance using key metrics and implement necessary improvements.
- Manage relationships with suppliers and vendors.
- Develop and implement crisis management plans.
- Drive initiatives for innovation and efficiency in service delivery.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in hospitality operations management.
- Proven track record in managing teams and operations remotely.
- Strong understanding of hotel or restaurant operations, F&B, and guest services.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software and digital communication tools.
- Demonstrated ability to problem-solve and make sound decisions.
- Strategic thinking and a focus on continuous improvement.
Hospitality Operations Manager
Posted 14 days ago
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Job Description
Responsibilities:
- Oversee all hotel operations, including F&B, front office, housekeeping, and events.
- Develop and implement strategies to enhance guest satisfaction and service quality.
- Manage operational budgets, control costs, and drive revenue growth.
- Lead, mentor, and motivate a high-performing team of hospitality professionals.
- Ensure compliance with health, safety, and hygiene regulations.
- Implement and maintain operational standards and procedures.
- Analyze operational data and identify areas for improvement.
- Collaborate with department heads to ensure seamless service delivery.
- Manage relationships with suppliers and vendors.
- Develop and execute marketing and promotional activities.
- Proven experience as a Hotel Operations Manager or similar senior role in hospitality.
- In-depth knowledge of hotel operations across various departments.
- Strong leadership, communication, and interpersonal skills.
- Experience with Property Management Systems (PMS) and other hotel software.
- Demonstrated ability to manage budgets and control costs effectively.
- Excellent problem-solving and decision-making abilities.
- A passion for delivering exceptional guest experiences.
- Bachelor's degree in Hospitality Management or a related field, or equivalent experience.
Hospitality Operations Manager
Posted 16 days ago
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Job Description
Developing and implementing operational strategies to enhance guest experience and profitability will be a key focus. You will oversee staff recruitment, training, scheduling, and performance management, fostering a positive and productive work environment. Managing budgets, controlling costs, and ensuring financial targets are met are crucial aspects of this role. You will also be responsible for maintaining compliance with all health, safety, and hygiene regulations.
Inventory management, including procurement of supplies and amenities, and ensuring optimal stock levels will also fall under your duties. Developing and executing marketing and promotional activities to drive business and enhance the brand's reputation is important. You will handle guest feedback and complaints, resolving issues promptly and effectively to ensure guest loyalty.
Building strong relationships with vendors, suppliers, and local community stakeholders will contribute to the success of the establishment. You will analyze operational data and performance metrics to identify areas for improvement and implement corrective actions. This role requires excellent leadership, communication, and problem-solving skills, along with a deep understanding of the hospitality industry.
Qualifications:
- Proven experience in hospitality management, preferably in an operations role.
- Strong leadership and team management skills.
- Excellent understanding of hotel/restaurant operations, including F&B, front office, and housekeeping.
- Budgeting and financial management experience.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health, safety, and hygiene standards.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends.
- A degree in Hospitality Management or a related field is preferred.
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Hospitality Operations Manager
Posted 16 days ago
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Hospitality Operations Manager
Posted 18 days ago
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Hospitality Operations Manager
Posted 18 days ago
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Responsibilities:
- Oversee the daily operations of all hospitality departments, including front desk, food and beverage, housekeeping, and maintenance.
- Ensure the highest standards of guest service and satisfaction are consistently delivered.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Manage and motivate a diverse team of staff, fostering a positive and productive work environment.
- Monitor and manage departmental budgets, controlling costs and maximizing revenue.
- Conduct regular property inspections to ensure facilities are well-maintained and meet safety standards.
- Handle guest inquiries, complaints, and feedback, resolving issues promptly and professionally.
- Collaborate with sales and marketing teams to develop strategies for increasing occupancy and revenue.
- Ensure compliance with all local, state, and federal regulations related to hospitality operations.
- Maintain inventory of supplies and manage procurement for operational needs.
- Stay updated on industry trends and best practices in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in hospitality management, with a proven track record in operations.
- Strong understanding of front office, F&B, housekeeping, and other hotel operations.
- Excellent leadership, interpersonal, and communication skills.
- Proficiency in financial management, budgeting, and revenue forecasting.
- Strong problem-solving and decision-making abilities.
- Ability to work under pressure and manage multiple priorities.
- Familiarity with property management systems (PMS) and other hospitality software.
- A passion for delivering exceptional customer service.
- Flexibility to work varied shifts, including evenings, weekends, and holidays, as operational needs dictate.