113 Hospitality Services jobs in India
Hospitality Services Manager
751001 Bhubaneswar, Orissa
₹60000 Monthly
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Posted 6 days ago
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Job Description
Our client, a renowned hotel chain, is seeking a passionate and experienced Hospitality Services Manager to lead their front-of-house operations in Bhubaneswar, Odisha, IN . This critical role involves overseeing guest services, managing front desk operations, and ensuring an exceptional guest experience that upholds the highest standards of hospitality. You will be responsible for leading and motivating a team of front desk associates, resolving guest issues, and implementing service strategies to enhance guest satisfaction and loyalty. The ideal candidate possesses strong leadership skills, a keen eye for detail, and a deep understanding of hotel operations and customer service excellence.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Manage daily operations of the front desk, including check-in/check-out, reservations, and guest inquiries.
- Lead, train, and motivate a team of front desk associates to deliver outstanding service.
- Ensure all guest requests and concerns are handled promptly, efficiently, and courteously.
- Develop and implement service standards and procedures to enhance the guest experience.
- Monitor guest feedback and implement improvements based on survey results and direct input.
- Oversee the hotel's reservation system and ensure accuracy in room inventory and rates.
- Manage the concierge and bell desk operations to provide comprehensive guest support.
- Coordinate with other hotel departments, such as housekeeping and F&B, to ensure seamless guest stays.
- Handle guest complaints and service recovery situations effectively and professionally.
- Maintain a high level of product knowledge and be familiar with hotel amenities and local attractions.
- Ensure the presentation and cleanliness of the front lobby and guest service areas.
- Manage departmental budget and control expenses related to front office operations.
- Develop and implement strategies to maximize room revenue and occupancy rates.
- Conduct regular staff performance reviews and provide ongoing feedback and coaching.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4-6 years of experience in hotel operations, with at least 2-3 years in a supervisory or management role at the front desk or guest services.
- Proven track record of delivering exceptional guest service and managing a high-performing team.
- In-depth knowledge of hotel management systems (PMS) and reservation software.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to remain calm and effective under pressure.
- Proficiency in Microsoft Office Suite.
- Knowledge of local attractions and city information is beneficial.
- A passion for the hospitality industry and a commitment to exceeding guest expectations.
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0
Lead Cleaning Supervisor - Hospitality Services
160002 Chandigarh, Chandigarh
₹45000 Monthly
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Posted 18 days ago
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Job Description
Our client, a leading hospitality provider in Chandigarh, Chandigarh, IN , is seeking a highly organized and experienced Lead Cleaning Supervisor to oversee their cleaning operations. This full-time role is critical to maintaining the highest standards of cleanliness and hygiene across all guest areas and operational facilities. The Lead Cleaning Supervisor will be responsible for managing a team of cleaning staff, scheduling work, conducting inspections, ensuring compliance with health and safety regulations, and managing cleaning supplies and equipment. The ideal candidate will possess strong leadership skills, a meticulous eye for detail, and a thorough understanding of cleaning protocols and best practices within the hospitality industry. You will train new staff, monitor performance, and implement efficient cleaning procedures to ensure guest satisfaction and operational excellence. This position requires excellent communication and problem-solving abilities, as well as the capacity to motivate and manage a diverse team effectively. A proactive approach to identifying and addressing cleaning challenges is essential. The Lead Cleaning Supervisor will work closely with hotel management to ensure all cleaning-related activities align with the brand's standards and operational goals. This is an excellent opportunity to take on a leadership role within a renowned hospitality establishment in Chandigarh, Chandigarh, IN , and contribute significantly to its reputation for quality and service.
Responsibilities:
Responsibilities:
- Supervise and direct the daily activities of the cleaning staff.
- Develop and implement cleaning schedules and work assignments.
- Conduct regular inspections of rooms, public areas, and back-of-house facilities to ensure high standards of cleanliness.
- Train new cleaning staff on proper procedures, safety protocols, and use of equipment.
- Monitor cleaning supply inventory and manage procurement as needed.
- Ensure compliance with all health, safety, and sanitation regulations.
- Address and resolve guest or staff concerns related to cleaning services promptly.
- Maintain cleaning equipment and report any maintenance issues.
- Implement and enforce company policies and procedures.
- Foster a positive and productive work environment for the cleaning team.
- High school diploma or equivalent; vocational training in hospitality or cleaning management is a plus.
- Minimum of 3 years of experience in housekeeping or cleaning supervision, preferably within the hospitality sector.
- Proven leadership and team management skills.
- Strong knowledge of cleaning chemicals, equipment, and best practices.
- Understanding of health and safety regulations (e.g., OSHA standards).
- Excellent organizational and time management abilities.
- Good communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Attention to detail and a commitment to maintaining high standards.
- Problem-solving skills and the ability to work under pressure.
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1
Senior Operations Manager - Remote Hospitality Services
390001 Ahmedabad, Gujarat
₹1300000 Annually
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Posted 14 days ago
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Job Description
Our client, a leader in providing innovative hospitality solutions, is seeking a seasoned Senior Operations Manager to oversee and optimize their service delivery operations, functioning entirely remotely. This critical role requires a strategic thinker with extensive experience in managing complex operational workflows, leading distributed teams, and ensuring the highest standards of service excellence. You will be responsible for developing and implementing operational strategies, managing performance metrics, driving continuous improvement initiatives, and fostering a culture of efficiency and customer satisfaction. As a fully remote role, exceptional leadership, communication, and problem-solving skills are essential.
Responsibilities:
Qualifications:
This is an exceptional opportunity to lead critical operational functions for a growing company, leveraging your expertise in a dynamic, fully remote environment and driving service excellence across the organization.
Responsibilities:
- Develop and implement operational strategies to enhance service delivery and efficiency for remote operations.
- Lead and manage a team of remote operational staff, providing guidance, support, and performance management.
- Establish and monitor key performance indicators (KPIs) for operational success.
- Drive continuous improvement initiatives to optimize processes, reduce costs, and enhance service quality.
- Manage day-to-day operational challenges and implement effective solutions.
- Ensure adherence to quality standards, company policies, and regulatory requirements.
- Collaborate with cross-functional teams to ensure seamless service integration and customer satisfaction.
- Develop and manage operational budgets.
- Utilize technology and data analytics to inform decision-making and identify areas for improvement.
- Foster a positive and productive remote work environment for the operations team.
Qualifications:
- Proven experience in operations management, preferably in the hospitality or service industry.
- Demonstrated ability to lead and manage remote teams effectively.
- Strong understanding of operational processes, efficiency improvements, and quality management.
- Excellent strategic thinking, problem-solving, and decision-making skills.
- Exceptional communication, interpersonal, and stakeholder management abilities.
- Proficiency in operations management software and data analysis tools.
- Experience in budget management and financial oversight.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Ability to thrive and manage effectively in a fully remote work setting.
This is an exceptional opportunity to lead critical operational functions for a growing company, leveraging your expertise in a dynamic, fully remote environment and driving service excellence across the organization.
This advertiser has chosen not to accept applicants from your region.
2
Remote Hospitality Guest Services Manager
160001 Chandigarh, Chandigarh
₹50000 Annually
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Posted 6 days ago
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Job Description
Our client, a leader in the hospitality industry, is seeking an experienced and passionate Remote Hospitality Guest Services Manager to join their fully remote team. This role is integral to ensuring exceptional guest experiences and maintaining the highest standards of customer service, all managed virtually. The ideal candidate will have a strong background in hospitality management, with a deep understanding of guest relations, service recovery, and operational excellence. You will be responsible for overseeing guest service operations, managing guest feedback, resolving complaints, and implementing strategies to enhance guest satisfaction and loyalty. Key responsibilities include training and motivating remote guest service staff, developing service standards, and analyzing guest feedback data to identify areas for improvement. The ability to lead a team virtually, communicate effectively with guests and staff, and maintain composure under pressure is crucial. You will collaborate with various departments to ensure a seamless and memorable guest journey. This position requires a proactive approach to anticipating guest needs, a commitment to continuous improvement, and a passion for delivering outstanding hospitality. This is an exciting opportunity to shape guest experiences and drive service excellence in a remote-first hospitality environment.
Responsibilities:
Responsibilities:
- Oversee and manage all aspects of remote guest services operations to ensure exceptional guest experiences.
- Develop, implement, and monitor guest service standards and procedures.
- Train, coach, and mentor remote guest service representatives, fostering a positive and high-performance team environment.
- Handle and resolve escalated guest complaints and service issues promptly and professionally.
- Analyze guest feedback data (surveys, reviews, comments) to identify trends and implement improvement strategies.
- Proactively anticipate guest needs and implement initiatives to enhance satisfaction and loyalty.
- Collaborate with other departments (e.g., reservations, housekeeping, F&B) to ensure seamless guest experiences.
- Develop and manage departmental budgets and resources effectively.
- Ensure compliance with all company policies, procedures, and relevant industry regulations.
- Create engaging and informative training materials for guest service staff.
- Monitor and report on key guest service metrics and performance indicators.
- Implement best practices in customer relationship management (CRM) and guest loyalty programs.
- Stay current with industry trends and innovations in hospitality and guest services.
- Foster a culture of service excellence, empowerment, and continuous improvement among the team.
- Contribute to the development of strategic plans for guest experience enhancement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality management, with a strong focus on guest services and operations.
- Proven experience in managing remote teams and virtual operations.
- Excellent understanding of hospitality principles, guest relations, and service recovery techniques.
- Strong leadership, coaching, and team management skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Proficiency in CRM systems and guest feedback analysis tools.
- Ability to work independently and make sound decisions in a remote setting.
- Strong organizational and time management skills.
- Knowledge of hotel operations, F&B, and other relevant hospitality sectors.
- Passion for delivering outstanding guest experiences.
- Familiarity with online travel agencies (OTAs) and review platforms is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Catering Services Supervisor
641001 Coimbatore, Tamil Nadu
₹35000 Annually
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Posted 5 days ago
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Job Description
Our client is seeking a proactive and experienced Catering Services Supervisor to oversee and manage all aspects of their catering operations in Coimbatore, Tamil Nadu, IN . This role is crucial in ensuring the delivery of high-quality food and beverage services to clients, maintaining exceptional standards of hygiene, and managing a dedicated catering team. The ideal candidate will have a proven track record in the hospitality or catering industry, with strong leadership and organizational skills. Responsibilities include planning and coordinating menus, managing inventory and procurement of supplies, supervising kitchen and service staff, ensuring compliance with health and safety regulations, and handling client inquiries and feedback. You will also be responsible for event execution, ensuring seamless service delivery for various functions, from small gatherings to larger events. A passion for culinary excellence and customer satisfaction is paramount. We are looking for an individual who can motivate their team, manage budgets effectively, and troubleshoot operational challenges with efficiency and grace. This position requires a flexible approach to working hours, as events may occur during evenings and weekends. The successful candidate will contribute significantly to the reputation and success of our client's catering services in Coimbatore, Tamil Nadu, IN . If you are a dynamic leader with a commitment to outstanding service delivery in the vibrant culinary scene, we encourage you to apply. Strong communication and interpersonal skills are essential for interacting with clients, staff, and suppliers.
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4
Head Chef - Catering Services
452001 Indore, Madhya Pradesh
₹700000 Annually
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Posted today
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Job Description
Our client is seeking a talented and experienced Head Chef to lead their catering division in Bhopal, Madhya Pradesh . This role requires a passion for culinary excellence, strong leadership skills, and a proven ability to manage a busy kitchen environment. You will be responsible for menu planning, food preparation, kitchen staff management, and ensuring the highest standards of quality, hygiene, and presentation for all catering events. The ideal candidate will be creative, adaptable, and possess a deep understanding of diverse cuisines and dietary requirements.
Key Responsibilities:
Qualifications:
This is an excellent opportunity for a skilled culinary professional to take on a leadership role within a dynamic catering company. Join our client and showcase your talent in creating memorable dining experiences. The role is based on-site in Bhopal, Madhya Pradesh .
Key Responsibilities:
- Oversee all aspects of kitchen operations, including menu development, food preparation, and service execution for various catering events (corporate, private, large-scale).
- Create innovative and appealing menus, considering seasonality, client preferences, and budgetary constraints.
- Manage inventory, including ordering supplies, receiving deliveries, and controlling food costs.
- Ensure strict adherence to all health, safety, and sanitation regulations (HACCP standards).
- Lead, train, and mentor kitchen staff, fostering a positive and productive work environment.
- Supervise food preparation, cooking, and presentation, ensuring consistent quality and artistic appeal.
- Collaborate with the events team to understand client requirements and special requests.
- Conduct regular quality checks and implement corrective actions as needed.
- Maintain kitchen equipment and ensure it is in good working order.
- Manage waste reduction and implement sustainable kitchen practices.
- Assist in developing and managing the catering budget.
- Stay current with culinary trends and techniques.
Qualifications:
- Culinary degree or diploma from a reputable institution, or equivalent professional experience.
- Minimum of 5-8 years of experience as a Head Chef or Sous Chef in a high-volume catering or hospitality environment.
- Proven experience in menu planning, costing, and execution for diverse events.
- Strong leadership, team management, and communication skills.
- In-depth knowledge of various cuisines, cooking techniques, and presentation styles.
- Excellent understanding of food safety, sanitation, and HACCP principles.
- Ability to work under pressure and manage multiple tasks in a fast-paced setting.
- Creativity and a passion for delivering exceptional culinary experiences.
- Proficiency in inventory management and cost control.
- Good physical stamina and ability to stand for extended periods.
- A strong commitment to quality and customer satisfaction.
This is an excellent opportunity for a skilled culinary professional to take on a leadership role within a dynamic catering company. Join our client and showcase your talent in creating memorable dining experiences. The role is based on-site in Bhopal, Madhya Pradesh .
This advertiser has chosen not to accept applicants from your region.
5
Executive Chef - Catering Services
380001 Ahmedabad, Gujarat
₹85000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a premier catering and events company, is seeking a highly creative and experienced Executive Chef to lead their culinary operations on a remote basis. This role is perfect for a passionate culinary artist who excels in menu development, food preparation, and maintaining impeccable kitchen standards, all while managing operations from afar. You will be responsible for crafting innovative and diverse menus for a wide range of events, from corporate functions and private parties to large-scale galas. Your expertise will extend to overseeing food sourcing, quality control, inventory management, and ensuring cost-effectiveness without compromising on the exceptional quality of our culinary offerings. This position requires a strong understanding of food safety regulations, sanitation practices, and efficient kitchen management techniques. You will collaborate closely with the event planning team to translate client visions into exquisite culinary experiences, ensuring seamless execution on event days. The ability to effectively manage and mentor a remote culinary team, including sous chefs and kitchen staff, through clear communication and structured protocols is essential. You will be expected to stay ahead of culinary trends, experiment with new ingredients and techniques, and maintain a distinctive gastronomic style that sets our client apart. This role offers a unique opportunity to showcase your culinary talent and leadership skills in a dynamic, remote work environment, contributing to memorable events for a discerning clientele.
Key Responsibilities:
Key Responsibilities:
- Design and develop innovative, high-quality menus for diverse catering events.
- Oversee all aspects of food preparation, cooking, and presentation.
- Ensure strict adherence to food safety, sanitation, and hygiene standards.
- Manage food sourcing, procurement, and inventory control to optimize costs and quality.
- Lead, train, and motivate a remote culinary team.
- Collaborate with event planners to ensure client satisfaction and seamless event execution.
- Maintain exceptional standards of kitchen operations and organization.
- Control food costs and manage budgets effectively.
- Stay current with culinary trends and explore new gastronomic techniques.
- Develop and implement standard operating procedures for the kitchen.
- Culinary degree or equivalent professional training from a reputable institution.
- Minimum of 7 years of progressive experience as a Chef, with at least 3 years in a senior or executive role, preferably in catering or high-volume food service.
- Proven expertise in menu development, food preparation, and presentation.
- Strong knowledge of food safety and sanitation regulations (e.g., HACCP).
- Excellent leadership, team management, and communication skills.
- Experience in remote team management is a strong advantage.
- Proficiency in cost control and budget management.
- Creativity and a passion for culinary excellence.
- Ability to work under pressure and meet tight deadlines.
This advertiser has chosen not to accept applicants from your region.
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6
Head Chef, Catering Services
570007 Mysore, Karnataka
₹800000 Annually
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Posted 7 days ago
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Job Description
Our client is looking for an exceptional Head Chef to lead their prestigious catering operations. This role requires a culinary artist with a passion for creating memorable dining experiences and a proven track record in managing kitchen operations. As the Head Chef, you will be responsible for menu development, food preparation, team leadership, and ensuring the highest standards of quality, hygiene, and safety. You will oversee all aspects of the kitchen, from sourcing fresh ingredients to executing exquisite dishes for a diverse range of events.
Responsibilities include:
The ideal candidate will have extensive experience as a Head Chef or Sous Chef in a high-volume catering or fine-dining establishment. A formal culinary education from a reputable institution is preferred. Strong leadership, communication, and organizational skills are essential. You should possess a deep understanding of various cuisines and presentation styles. Experience with menu costing and inventory management is required. For this hybrid role, candidates should be prepared to work on-site in **Mysuru, Karnataka, IN** for key operational days while having flexibility for administrative tasks or strategic planning that can be conducted remotely. A passion for food, creativity, and a commitment to excellence are paramount.
Responsibilities include:
- Designing innovative and appealing menus for various catering events, considering dietary restrictions and client preferences.
- Managing and mentoring the kitchen brigade, fostering a positive and productive work environment.
- Overseeing food preparation, cooking, and presentation to ensure exceptional quality and consistency.
- Maintaining rigorous standards of food safety, hygiene, and sanitation in accordance with all regulations.
- Procuring high-quality ingredients from reliable suppliers, managing inventory and minimizing waste.
- Collaborating with the event planning team to understand client needs and deliver tailored culinary solutions.
- Controlling kitchen costs and achieving budget targets without compromising on quality.
- Conducting regular training and development for kitchen staff.
- Staying abreast of the latest culinary trends and techniques.
The ideal candidate will have extensive experience as a Head Chef or Sous Chef in a high-volume catering or fine-dining establishment. A formal culinary education from a reputable institution is preferred. Strong leadership, communication, and organizational skills are essential. You should possess a deep understanding of various cuisines and presentation styles. Experience with menu costing and inventory management is required. For this hybrid role, candidates should be prepared to work on-site in **Mysuru, Karnataka, IN** for key operational days while having flexibility for administrative tasks or strategic planning that can be conducted remotely. A passion for food, creativity, and a commitment to excellence are paramount.
This advertiser has chosen not to accept applicants from your region.
7
Head Chef - Catering Services
695001 Thiruvananthapuram, Kerala
₹55000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client is seeking an experienced and creative Head Chef to lead their catering services division in **Thiruvananthapuram, Kerala, IN**. This role is crucial for delivering exceptional culinary experiences for a diverse range of events, from intimate gatherings to large-scale functions. The Head Chef will be responsible for menu planning, food preparation, kitchen management, staff supervision, and maintaining the highest standards of hygiene and food safety. The ideal candidate will have a deep passion for food, a strong understanding of various cuisines, and proven leadership skills within a professional kitchen environment. You will be instrumental in driving culinary innovation and ensuring client satisfaction through outstanding food quality and service.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop creative and appealing menus for diverse catering events, considering client preferences and dietary restrictions.
- Oversee all aspects of food preparation, cooking, and presentation to ensure consistent quality and aesthetic appeal.
- Manage kitchen operations, including inventory control, ordering of supplies, and vendor management.
- Supervise and train kitchen staff, fostering a collaborative and efficient work environment.
- Ensure strict adherence to food safety, sanitation, and hygiene regulations (HACCP, FSSAI).
- Control food costs and waste, implementing cost-effective measures without compromising quality.
- Collaborate with the event planning team to understand event requirements and ensure seamless execution.
- Maintain kitchen equipment, ensuring it is in good working order and properly maintained.
- Conduct regular quality checks and taste panels to uphold culinary standards.
- Stay updated on culinary trends and techniques, introducing new dishes and innovative approaches.
- Manage scheduling and staffing for the kitchen team to meet event demands.
- Handle any kitchen-related issues or emergencies promptly and professionally.
- Contribute to the overall success and reputation of the catering services.
- Develop and maintain strong relationships with suppliers.
Qualifications:
- Professional culinary degree or equivalent certification from a reputable institution.
- Minimum of 5-7 years of experience in a Head Chef or Sous Chef role, preferably in catering or hospitality.
- Extensive knowledge of various cuisines, cooking techniques, and presentation styles.
- Proven leadership and team management skills.
- Strong understanding of food safety and hygiene standards.
- Excellent organizational and time management abilities.
- Proficiency in inventory management and cost control.
- Ability to work under pressure and manage multiple events simultaneously.
- Creative flair and passion for delivering exceptional food experiences.
- Good communication and interpersonal skills.
This advertiser has chosen not to accept applicants from your region.
8
Head Chef - Catering Services
411001 Pune, Maharashtra
₹60000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client is seeking an innovative and experienced Head Chef to lead their remote catering operations. This role is perfect for a culinary artist who thrives on creating exceptional dining experiences and managing a virtual kitchen environment. As Head Chef, you will be responsible for menu development, food preparation, quality control, and team leadership, all managed remotely. You will design creative and appealing menus that cater to diverse client needs and dietary restrictions, ensuring a high standard of presentation and taste. Key responsibilities include sourcing high-quality ingredients, managing inventory and food costs, and ensuring strict adherence to food safety and hygiene standards, even in a distributed kitchen setup. You will lead and mentor a team of remote culinary staff, providing guidance and fostering a collaborative and efficient work environment. This role requires exceptional organizational skills, a deep understanding of culinary techniques, and the ability to innovate and adapt to new challenges. You will also be responsible for managing client consultations, understanding their specific requirements, and ensuring client satisfaction. Experience with virtual team management and online collaboration tools is essential. This is a unique opportunity for a talented chef to leverage their culinary expertise and leadership skills to build and scale a premier remote catering service. You will have the autonomy to shape the culinary direction and operational excellence of this exciting venture.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and curate innovative menus for various catering events.
- Oversee all aspects of food preparation and presentation for remote operations.
- Ensure the highest standards of food quality, taste, and safety.
- Manage ingredient sourcing, procurement, and inventory control.
- Control food costs and optimize budget for culinary operations.
- Lead, train, and manage a team of remote kitchen staff.
- Implement and enforce strict food safety and hygiene protocols.
- Conduct virtual client consultations to understand event requirements.
- Ensure exceptional client satisfaction with all catering services.
- Collaborate with marketing and sales teams on menu offerings and promotions.
- Stay abreast of culinary trends and industry best practices.
Qualifications:
- Culinary degree or equivalent professional training.
- Minimum of 7 years of experience in professional culinary roles, with at least 3 years in a Head Chef or similar leadership position.
- Proven experience in menu development and execution for diverse events.
- Strong knowledge of various cuisines and cooking techniques.
- Expertise in food safety standards and sanitation practices.
- Excellent leadership, communication, and organizational skills.
- Experience managing remote teams and virtual operations is highly desirable.
- Proficiency in inventory management and cost control.
- Creative and innovative approach to culinary arts.
- Ability to work independently and adapt to changing demands.
This advertiser has chosen not to accept applicants from your region.
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