81 Hospitality Services jobs in India
Office Administrator (Hospitality Services)
Navi Mumbai, Maharashtra
Outstay Hotels
Posted today
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Job Description
Key Responsibilities:Administrative and Office Support: Manage office supplies, ensure adequate stock, and place orders when necessary. Organize and maintain office files, documents, and records in an efficient and accessible manner. Handle office correspondence, including emails, phone calls, and physical mail. Assist with the preparation and management of reports, presentations, and other documentation.Excel & Data Management: Maintain and update customer databases, spreadsheets, and records with accuracy. Prepare and manage Excel reports related to customer data, sales performance, and service statistics. Analyze data and provide insights to help improve service delivery. Track and report daily, weekly, and monthly performance metrics as required by the team.Required Skills & Qualifications: Proven experience in telecalling, customer service, or a related field (preferably in hospitality). Strong proficiency in Microsoft Office, especially Excel (formulas, data analysis, pivot tables, etc.). Knowledge of office administration and office management systems. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and manage time effectively. Ability to work independently and as part of a team. A proactive, customer-oriented mindset with a focus on quality service. Prior experience in the hospitality industry is a plus.
Experience
0 - 5 Years
No. of Openings
2
Education
Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Sc
Role
Office Administrator
Industry Type
Hotel / Restaurant / Hospitality
Gender
( Male / Female )
Job Country
India
Work Location Type
Work from Office
Face interview location
Jairam Tukaram Tandel Marg, Seawoods West, Sector 44A, Seawoods, Navi Mumbai, Maharashtra 400706
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0
Executive Chef - Remote Hospitality Services
208001 Kanpur, Uttar Pradesh
₹70000 Annually
WhatJobs
Posted today
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Job Description
Our client, a prominent player in the hospitality sector, is seeking an innovative and experienced Executive Chef to lead their culinary operations from a fully remote capacity. This unique position will involve conceptualizing, developing, and overseeing menu strategies for a portfolio of diverse hospitality ventures, ensuring exceptional culinary quality and consistent brand standards. You will be responsible for menu engineering, recipe development, food cost management, and maintaining the highest levels of food safety and sanitation protocols, all while managing a dispersed team of culinary professionals. The ideal candidate will possess a refined palate, a creative flair for culinary arts, and a strong understanding of current food trends and dietary needs. Key responsibilities include designing innovative menus for various event types and dining concepts, sourcing high-quality ingredients, managing food budgets and inventory, and ensuring consistency in food preparation and presentation across all locations. You will collaborate closely with operations managers and catering teams to deliver outstanding dining experiences. This role demands strong leadership qualities, excellent communication skills for remote team management, and the ability to think strategically about culinary offerings. You will also be involved in training and mentoring kitchen staff and ensuring compliance with all food safety regulations. A passion for culinary excellence and a commitment to guest satisfaction are paramount.
Key Responsibilities:
Key Responsibilities:
- Develop and execute creative and diverse culinary menus.
- Oversee food preparation, quality control, and presentation standards.
- Manage food costs, inventory, and supplier relationships.
- Ensure compliance with all food safety and sanitation regulations.
- Lead and mentor kitchen staff remotely through effective communication and training.
- Collaborate with event and operations teams to plan and execute culinary services.
- Stay abreast of culinary trends, techniques, and guest preferences.
- Develop recipes and standardized preparation methods.
- Contribute to the overall success of the hospitality operations through exceptional culinary offerings.
- Manage kitchen operations budget and resources efficiently.
- Culinary degree or equivalent professional training.
- Minimum of 7 years of progressive experience as an Executive Chef or Head Chef, preferably in catering or multi-unit hospitality.
- Proven ability to develop innovative menus and manage food costs effectively.
- Strong understanding of food safety and sanitation principles (e.g., HACCP).
- Excellent leadership, communication, and team management skills, with experience in remote management.
- Creative, resourceful, and able to thrive in a fast-paced environment.
- Proficiency in recipe costing and inventory management software.
- Ability to manage multiple projects and priorities simultaneously.
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1
Remote Hospitality Guest Services Coordinator
395001 Surat, Gujarat
₹45000 Annually
WhatJobs
Posted today
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Job Description
We are looking for a highly organized and customer-focused Remote Hospitality Guest Services Coordinator to enhance the guest experience for our clients. This is a 100% remote position, allowing you to manage guest inquiries and provide support from anywhere. You will be the primary point of contact for guests, addressing their needs before, during, and after their stay. Responsibilities include managing reservations, responding to inquiries via phone, email, and chat, resolving guest issues efficiently and professionally, and ensuring all guest information is accurately maintained in our systems. A strong understanding of the hospitality industry and customer service best practices is essential. You should possess excellent communication skills, a friendly demeanor, and the ability to multitask effectively. Proficiency in reservation systems and customer relationship management (CRM) software is a significant advantage. We are seeking a proactive individual who can anticipate guest needs and go the extra mile to ensure satisfaction. If you have a passion for hospitality, enjoy interacting with people, and excel in a remote work environment, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Respond promptly and professionally to guest inquiries via various communication channels.
- Manage reservations, bookings, and cancellations accurately.
- Provide information about services, amenities, and local attractions.
- Address and resolve guest complaints and issues with empathy and efficiency.
- Maintain guest records and update CRM systems with relevant information.
- Coordinate with other departments to ensure seamless guest experiences.
- Process payments and handle billing inquiries.
- Gather guest feedback and contribute to service improvement initiatives.
- Promote loyalty programs and special offers.
- Ensure a high level of customer satisfaction at all touchpoints.
- Proven experience in hospitality, customer service, or a related role.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal abilities.
- Proficiency in using reservation systems and CRM software.
- Customer-oriented approach with a passion for service excellence.
- Ability to work independently and manage time effectively in a remote setting.
- Familiarity with the hospitality industry.
- High school diploma or equivalent; a degree in hospitality management is a plus.
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2
Remote Hospitality Guest Services Manager
600003 Chennai, Tamil Nadu
₹750000 Annually
WhatJobs
Posted today
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Our client, a leading entity in the hospitality and tourism sector, is seeking an experienced and customer-focused Remote Hospitality Guest Services Manager. This role is ideal for a professional who can manage and enhance guest experiences and services remotely, ensuring the highest standards of customer satisfaction. You will be responsible for overseeing online guest relations, managing customer feedback and online reviews, and implementing strategies to improve the digital guest journey. Key duties include coordinating with various departments to resolve guest issues, developing online service protocols, and analyzing guest data to identify trends and areas for improvement. The ideal candidate will have a strong background in hospitality management, with exceptional customer service, communication, and problem-solving skills. Experience in managing online reputation and digital customer interactions is crucial. You should be adept at using CRM systems, online booking platforms, and virtual communication tools. We are looking for a proactive and empathetic individual who is passionate about delivering exceptional service and thrives in a remote work environment. This position offers the flexibility to work from home while making a significant impact on guest satisfaction and the brand's online presence. Join our client to elevate the digital guest experience in the hospitality industry.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- 5+ years of experience in hospitality management, with a focus on guest services.
- Proven experience in managing guest relations and online reputation.
- Excellent customer service, communication, and problem-solving skills.
- Proficiency in CRM software and online hospitality platforms.
- Ability to manage and motivate a remote team.
- Strong understanding of the tourism and hospitality industry.
- Adaptability and ability to thrive in a remote work environment.
- Experience in digital marketing or online customer engagement is a plus.
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3
Guest Services Manager - Hospitality
248001 Dehradun, Uttarakhand
₹60000 month
WhatJobs
Posted today
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Job Description
We are seeking an experienced and customer-focused Guest Services Manager to oversee all guest-facing operations at our premier establishment in Dehradun, Uttarakhand, IN . This pivotal role is responsible for ensuring every guest receives exceptional service, creating memorable experiences that foster loyalty and positive reviews. You will lead and train a team of front desk staff, concierge, and bell services to uphold the highest standards of hospitality. Your duties will encompass managing guest inquiries and complaints, resolving issues promptly and professionally, and implementing service standards that align with our brand ethos. This position requires a keen eye for detail, a proactive approach to service delivery, and the ability to anticipate guest needs.
The ideal candidate will have a strong background in hotel management or a related hospitality field, with demonstrable leadership experience. You should possess excellent communication, interpersonal, and problem-solving skills. A passion for service excellence and a commitment to exceeding guest expectations are paramount. You will be responsible for staff scheduling, performance management, and training to ensure a consistently high level of service delivery. This role also involves working closely with other departments, such as housekeeping and F&B, to ensure a seamless guest experience across the entire property. We are looking for an individual who can inspire their team, maintain a positive attitude, and contribute to a vibrant and welcoming atmosphere for all our guests. Your dedication to creating delightful experiences will be key to our success in the competitive hospitality market. We offer a dynamic work environment with opportunities for professional growth and development within the tourism industry.
Responsibilities:
The ideal candidate will have a strong background in hotel management or a related hospitality field, with demonstrable leadership experience. You should possess excellent communication, interpersonal, and problem-solving skills. A passion for service excellence and a commitment to exceeding guest expectations are paramount. You will be responsible for staff scheduling, performance management, and training to ensure a consistently high level of service delivery. This role also involves working closely with other departments, such as housekeeping and F&B, to ensure a seamless guest experience across the entire property. We are looking for an individual who can inspire their team, maintain a positive attitude, and contribute to a vibrant and welcoming atmosphere for all our guests. Your dedication to creating delightful experiences will be key to our success in the competitive hospitality market. We offer a dynamic work environment with opportunities for professional growth and development within the tourism industry.
Responsibilities:
- Manage and lead the front office, concierge, and guest relations teams.
- Ensure exceptional guest service and satisfaction.
- Handle guest inquiries, requests, and complaints efficiently.
- Develop and implement service standards and training programs.
- Oversee guest check-in and check-out processes.
- Manage staff schedules, performance, and development.
- Collaborate with other departments to ensure seamless operations.
- Monitor guest feedback and implement service improvements.
- Maintain a professional and welcoming environment for guests.
- Bachelor's degree in Hospitality Management or a related field.
- Proven experience in a supervisory or management role in hospitality.
- Excellent customer service and interpersonal skills.
- Strong leadership and team management abilities.
- Proficiency in hotel management software.
- Knowledge of Dehradun's hospitality landscape.
- Ability to work flexible hours, including weekends and holidays.
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4
Catering Services Manager
500081 Shaikpet, Andhra Pradesh
₹650000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a dynamic and experienced Catering Services Manager to lead their catering operations. This role is responsible for overseeing all aspects of the catering business, ensuring exceptional service delivery and client satisfaction. The ideal candidate will have a strong background in the hospitality industry, with expertise in menu planning, event management, food safety, and staff supervision. You will manage a team of catering staff, including chefs, servers, and event coordinators, providing guidance and ensuring high standards of performance. Key responsibilities include developing and costing menus, managing inventory and procurement of food supplies, and ensuring adherence to strict food safety and hygiene standards. You will be involved in client consultations, understanding their needs, and creating customized catering packages for various events, from corporate functions to private parties. Event execution, including logistics, setup, and on-site management, will be a crucial part of your role. Budget management, financial reporting, and driving profitability for the catering division are also key expectations. The candidate must possess excellent organizational skills, strong leadership qualities, and a passion for delivering outstanding customer experiences. A keen eye for detail and the ability to work under pressure in a fast-paced environment are essential. This role requires effective communication and negotiation skills to manage relationships with clients, suppliers, and staff. Experience in sales and marketing to promote catering services and expand the client base would be highly advantageous. You will be responsible for maintaining the reputation of the catering service through consistent quality and professionalism. This is an on-site position requiring full dedication to the operational needs of the business.
Responsibilities:
Responsibilities:
- Manage and oversee all aspects of catering operations and services.
- Develop and execute creative menus, ensuring quality and presentation standards.
- Supervise and train catering staff, including chefs, servers, and event coordinators.
- Manage inventory, procurement of food and supplies, and vendor relationships.
- Ensure strict adherence to food safety, hygiene, and sanitation regulations.
- Plan and manage catering for events, including logistics and on-site execution.
- Liaise with clients to understand requirements and customize catering solutions.
- Manage budgets, control costs, and ensure profitability of catering services.
- Maintain high standards of customer service and client satisfaction.
- Contribute to sales and marketing efforts to grow the catering business.
- Bachelor's degree in Hospitality Management, Culinary Arts, or a related field.
- Minimum of 5 years of experience in catering management or a similar role in the hospitality industry.
- Proven experience in menu development, event planning, and food service operations.
- Strong knowledge of food safety regulations and practices.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in budget management and cost control.
- Strong organizational and problem-solving abilities.
- Ability to work flexible hours, including evenings and weekends, as required.
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5
Catering Services Coordinator
452003 Indore, Madhya Pradesh
₹40000 month
WhatJobs
Posted 6 days ago
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Job Description
We are looking for a highly organized and detail-oriented Catering Services Coordinator to manage and execute a wide range of catering events. This role involves direct client interaction, menu planning, vendor management, and on-site supervision to ensure flawless event execution. You will be the primary point of contact for clients, guiding them through the planning process and ensuring their vision is brought to life. Strong communication, organizational skills, and a passion for food and service are essential for success in this dynamic role.
Key Responsibilities:
Key Responsibilities:
- Serve as the main point of contact for clients, from initial inquiry through event execution.
- Consult with clients to understand their needs, preferences, and budget for catering services.
- Develop customized menu proposals and event plans, ensuring culinary excellence and client satisfaction.
- Coordinate with chefs and kitchen staff to ensure timely and high-quality food preparation.
- Manage all aspects of event logistics, including staffing, equipment rental, transportation, and venue liaison.
- Source and manage relationships with external vendors, such as florists and rental companies.
- Oversee on-site event setup, service, and breakdown, ensuring a seamless experience.
- Manage catering budgets and ensure profitability for each event.
- Handle invoicing and payment processing for catering services.
- Conduct post-event follow-ups with clients to gather feedback and ensure satisfaction.
- Stay updated on industry trends, new menu items, and dietary preferences.
- Ensure compliance with all health, safety, and hygiene standards in food handling and service.
- Troubleshoot and resolve any issues that may arise during events.
- Maintain accurate client records and event details in the CRM system.
- Contribute to marketing efforts and business development for the catering department.
- Proven experience in catering coordination, event management, or a similar role in the hospitality industry.
- Strong knowledge of food preparation, presentation, and service standards.
- Excellent organizational, planning, and time-management skills.
- Exceptional customer service and interpersonal communication abilities.
- Experience in budget management and vendor negotiation.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
- Proficiency in Microsoft Office Suite and event management software.
- A proactive approach to problem-solving and a calm demeanor under pressure.
- Culinary background or formal training in hospitality management is a plus.
- Passion for food and creating memorable event experiences.
- Ability to manage multiple projects simultaneously and meet tight deadlines.
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6
Head Chef - Catering Services
110001 Delhi, Delhi
₹1600000 Annually
WhatJobs
Posted today
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Job Description
Our client is seeking a highly creative and experienced Head Chef to lead their catering services division. This is a fully remote position, allowing you to manage culinary operations and menu development from your location. You will be responsible for all aspects of the catering kitchen, including menu planning, food preparation, staff management, and maintaining the highest standards of food quality and hygiene. Your expertise will be crucial in designing diverse and appealing menus for various events, ensuring efficient kitchen operations, and managing food costs effectively. You will lead a team of culinary professionals, fostering a positive and productive work environment, and providing training and mentorship. The ideal candidate will have a culinary degree or equivalent professional certification, with a minimum of 8 years of experience in professional kitchens, including at least 4 years in a supervisory or Head Chef role, preferably within the catering industry. Proven experience in menu engineering, cost control, inventory management, and health & safety compliance is essential. Strong leadership, organizational, and communication skills are required to manage diverse teams and client requirements effectively. You should possess a deep understanding of various cuisines and culinary techniques. This role offers a competitive salary, benefits, and the opportunity to showcase your culinary talents and leadership skills in a dynamic and rewarding fully remote capacity. Join our client to elevate their catering offerings and create memorable culinary experiences for their clients. Your passion for food, commitment to quality, and ability to manage a remote kitchen operation efficiently will be key to your success. You will be responsible for driving innovation in menu development and ensuring exceptional service delivery across all catered events.
Key Responsibilities:
Key Responsibilities:
- Develop innovative and appealing menus for catering events.
- Oversee all kitchen operations, including food preparation and presentation.
- Manage inventory, procurement, and food cost control.
- Lead, train, and mentor kitchen staff.
- Ensure adherence to the highest standards of food quality and hygiene.
- Develop and maintain recipes and preparation methods.
- Coordinate with event planners to meet client specifications.
- Manage kitchen schedules and staff performance.
- Implement and enforce health and safety regulations.
- Culinary degree or equivalent professional certification.
- Minimum 8 years of experience in professional kitchens.
- At least 4 years in a Head Chef or supervisory culinary role.
- Proven experience in menu planning and food costing.
- Strong knowledge of various cuisines and culinary techniques.
- Excellent leadership, organizational, and communication skills.
- Proficiency in food safety and sanitation practices.
- Ability to manage operations and staff remotely.
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7
Executive Chef - Catering Services
462001 Bhopal, Madhya Pradesh
₹70000 month
WhatJobs
Posted today
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Job Description
Our client, a premier catering and hospitality provider, is seeking a talented and creative Executive Chef to lead their culinary operations in **Bhopal, Madhya Pradesh**. This hands-on role demands exceptional culinary expertise, strong leadership abilities, and a passion for delivering outstanding dining experiences for a diverse range of events and clients. You will be responsible for menu planning and development, overseeing kitchen staff, managing inventory and food costs, ensuring the highest standards of food safety and sanitation, and collaborating with the event planning team to create memorable culinary offerings. Key duties include conceptualizing innovative menus that cater to various dietary needs and preferences, supervising the preparation and presentation of food, training and mentoring kitchen personnel, maintaining kitchen equipment, and managing supplier relationships to ensure quality ingredients. The ideal candidate will have a culinary degree from a reputable institution or equivalent extensive experience, coupled with at least 5-7 years of experience in a supervisory or executive chef role, preferably within the catering or hospitality industry. Proven expertise in classical and contemporary cuisine, strong knowledge of food costing and inventory management, and familiarity with health and safety regulations (HACCP, FSSAI) are essential. Excellent leadership, communication, and organizational skills are required to effectively manage a busy kitchen environment. Creativity, attention to detail, and the ability to work under pressure are crucial for success in this dynamic role. This is an exciting opportunity to showcase your culinary talent and lead a passionate team in delivering exceptional food services.
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8
Head Chef - Catering Services
122001 Gurgaon, Haryana
₹60000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking an experienced and creative Head Chef to lead their catering operations in Gurugram, Haryana . This role is pivotal in delivering exceptional culinary experiences for a diverse range of events. The Head Chef will be responsible for menu development, food preparation, kitchen management, and ensuring the highest standards of food quality, hygiene, and presentation. Key duties include overseeing kitchen staff, managing inventory and food costs, sourcing high-quality ingredients, and creating innovative dishes that cater to various dietary needs and preferences. You will also be involved in client consultations to understand their specific requirements for events. The ideal candidate will have a strong background in professional kitchens, particularly in catering or hospitality, with a passion for culinary arts and a keen eye for detail. Excellent leadership, communication, and organizational skills are essential for managing a busy kitchen environment. A formal culinary degree or equivalent experience is required, along with a minimum of 5-7 years of experience in a similar role, preferably with a focus on large-scale events. Our client is looking for a motivated individual who can inspire their team and drive culinary excellence. This is a demanding yet rewarding opportunity to showcase your talent and leadership in a thriving sector within a rapidly developing city. A proven ability to manage budgets and maintain strict health and safety standards is critical. Join our client and elevate the dining experience for their esteemed clientele.
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