302 Hospitality Supervisor jobs in India

Senior Hospitality Supervisor

400001 Mumbai, Maharashtra ₹35000 Annually WhatJobs

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full-time
WhatJobs is seeking a dedicated and experienced Senior Hospitality Supervisor to join our team in the vibrant city of Mumbai, Maharashtra, IN . The ideal candidate will possess a strong background in hotel operations, exceptional leadership qualities, and a commitment to delivering outstanding guest service. This role is integral to ensuring the smooth and efficient operation of our hospitality services.

Key Responsibilities:
  • Supervise daily operations of assigned departments (e.g., Front Desk, Housekeeping, Food & Beverage).
  • Train, mentor, and motivate junior staff to ensure high standards of service delivery.
  • Assist in the development and implementation of departmental policies and procedures.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Handle guest inquiries, complaints, and feedback promptly and professionally, aiming for first-contact resolution.
  • Conduct regular inspections of facilities and services to maintain quality and standards.
  • Manage staff schedules, ensuring adequate coverage and efficient resource allocation.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Monitor inventory levels for supplies and equipment, placing orders as needed.
  • Assist in the preparation of departmental budgets and financial reports.
  • Identify opportunities for service improvement and implement best practices.
  • Maintain a positive and professional work environment for the team.
  • Prepare daily operational reports and communicate key information to management.

Qualifications:
  • Bachelor's degree in Hospitality Management, Hotel Administration, or a related field, or equivalent experience.
  • Minimum of 3 years of progressive experience in the hospitality industry, with at least 1 year in a supervisory role.
  • Demonstrated leadership and team management skills.
  • Excellent customer service and interpersonal communication abilities.
  • Proficiency in hotel management software (PMS) and MS Office Suite.
  • Strong problem-solving and decision-making capabilities.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of health and safety regulations within the hospitality sector.
  • A passion for service excellence and guest satisfaction.
  • Ability to remain calm and effective under pressure.

Join our team and contribute to creating memorable experiences for our guests in one of India's most exciting cities.
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Leisure and Hospitality Supervisor

700001 Kolkata, West Bengal ₹45000 Annually WhatJobs

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full-time
Our client is seeking an energetic and customer-focused Leisure and Hospitality Supervisor to oversee operations at their facility in **Kolkata, West Bengal**. This role requires a hands-on approach to managing staff, ensuring exceptional guest experiences, and maintaining high operational standards within the leisure and sports sector.

You will be responsible for supervising daily activities, managing staff schedules, training new team members, and ensuring adherence to safety and service protocols. Key duties include assisting guests, resolving customer complaints, overseeing facility maintenance, and managing inventory for supplies and equipment. Collaboration with other departments to ensure seamless event execution and guest satisfaction is crucial. This position demands a strong understanding of customer service principles and a passion for the hospitality industry.

The ideal candidate will possess excellent leadership and communication skills, with a proven ability to motivate and guide a team. A proactive approach to problem-solving and a commitment to maintaining a positive atmosphere are essential. This role is based on-site, providing direct interaction with guests and staff. Experience in customer-facing roles within the leisure or hospitality industry is highly desirable.

Qualifications:
  • High school diploma or equivalent; Bachelor's degree in Hospitality Management or a related field is a plus.
  • Minimum of 3 years of experience in the leisure or hospitality industry, with at least 1 year in a supervisory role.
  • Proven customer service skills and the ability to handle guest inquiries and complaints effectively.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Knowledge of safety regulations and operational procedures in hospitality settings.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Experience with event coordination is beneficial.
  • First Aid/CPR certification is a plus.
  • A passion for providing excellent guest experiences.
If you are a dedicated professional looking to contribute to the vibrant leisure and sports scene in **Kolkata**, we encourage you to apply for this exciting opportunity.
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Hospitality Operations Supervisor

452015 Indore, Madhya Pradesh ₹45000 Annually WhatJobs

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full-time
Join our renowned hospitality group as an Operations Supervisor in Indore . This hybrid role offers a dynamic work environment where you'll oversee daily operations, ensuring exceptional guest experiences and efficient service delivery. You will lead a team of service professionals, manage staff schedules, and implement operational standards. Your responsibilities will include quality control, inventory management, and contributing to operational efficiency. This position requires a balance of on-site supervision and off-site strategic planning, allowing for a flexible hybrid work arrangement. Key Responsibilities:
  • Supervise daily operations of the hospitality venue, ensuring smooth and efficient service delivery.
  • Lead, train, and motivate a team of service staff to maintain high standards of customer service.
  • Manage staff scheduling to ensure adequate coverage during peak hours.
  • Implement and enforce operational policies and procedures to uphold quality and safety standards.
  • Monitor inventory levels for food, beverages, and supplies, and manage ordering processes.
  • Address guest feedback and resolve any issues or complaints promptly and professionally.
  • Conduct regular inspections to ensure cleanliness, maintenance, and presentation standards are met.
  • Assist in managing the budget and controlling operational costs.
  • Collaborate with other departments to coordinate services and enhance the overall guest experience.
  • Contribute to operational improvements and initiatives aimed at increasing efficiency and guest satisfaction.
Qualifications:
  • Proven experience in a supervisory or management role within the hospitality industry (e.g., hotels, restaurants, resorts).
  • Strong understanding of hotel operations, F&B management, and guest services.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to effectively train and motivate team members.
  • Proficiency in operational management software and POS systems.
  • Strong organizational and problem-solving skills.
  • Flexibility to work shifts, including evenings, weekends, and holidays.
  • A passion for delivering exceptional guest experiences.
This role is ideal for an experienced hospitality professional looking for a challenging and rewarding hybrid opportunity.
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Hospitality Operations Supervisor

395007 Surat, Gujarat ₹45000 Annually WhatJobs

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full-time
Our client, a growing hospitality group, is seeking an experienced Hospitality Operations Supervisor to oversee daily operations at their establishments. This hybrid role allows for a blend of on-site management and remote administrative tasks. You will be responsible for ensuring the highest standards of service delivery, operational efficiency, and guest satisfaction across all departments, including front desk, food and beverage, and housekeeping. Your duties will include managing staff schedules, training new hires, conducting performance evaluations, and ensuring adherence to company policies and procedures.

The ideal candidate will have a strong background in hotel or restaurant management, with proven leadership skills and a passion for the hospitality industry. You should be adept at problem-solving and able to handle challenging situations with professionalism and grace. Excellent communication and interpersonal skills are essential for effective team management and guest interaction. Responsibilities also include inventory management, budget oversight, and implementing cost-control measures to optimize profitability. You will work closely with senior management to develop and execute operational strategies that enhance the guest experience and drive business growth. A proactive approach to identifying and resolving operational issues is key. This is a great opportunity to grow your career in a dynamic and fast-paced environment. The company offers a supportive work culture and opportunities for advancement.
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Hospitality Operations Supervisor

201301 Noida, Uttar Pradesh ₹500000 Annually WhatJobs

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full-time
Our client is seeking a dedicated and experienced Hospitality Operations Supervisor to oversee day-to-day operations in **Noida, Uttar Pradesh**. This role is critical in ensuring the highest standards of guest service and operational efficiency within our client's establishment. You will be responsible for managing front-of-house and back-of-house operations, supervising staff, and ensuring compliance with health, safety, and hygiene regulations. Key duties include scheduling staff, training new employees, resolving customer issues, managing inventory, and overseeing the quality of services provided. You will work closely with department heads to optimize workflows and enhance the overall guest experience. A strong understanding of the hospitality industry, including food and beverage operations, event management, and customer service principles, is essential. The ideal candidate will possess excellent leadership and interpersonal skills, with a proven ability to motivate and manage a team effectively. Experience in a supervisory or managerial role within the hospitality sector is required, preferably with at least 3-5 years of relevant experience. Strong problem-solving abilities and a commitment to maintaining high standards of service are crucial. A diploma or degree in Hospitality Management or a related field is advantageous. This is a fantastic opportunity to grow your career in the thriving hospitality industry.
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Senior Hospitality Operations Supervisor

570001 Mysore, Karnataka ₹700000 Annually WhatJobs

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full-time
We are seeking a seasoned and motivated Senior Hospitality Operations Supervisor to assist in managing the day-to-day operations of our esteemed establishment. This role involves overseeing various departments, ensuring exceptional guest service, and maintaining high standards of quality and efficiency. You will work closely with department heads and staff to drive operational excellence, manage service delivery, and contribute to a positive work environment. The ideal candidate will have a strong background in hospitality operations, excellent leadership qualities, and a dedication to providing memorable guest experiences.

Key Responsibilities:
  • Support the management team in overseeing daily hotel operations, including Front Office, Housekeeping, and Food & Beverage.
  • Ensure all guest service standards are consistently met and exceeded.
  • Assist in training and mentoring operational staff, fostering a culture of service excellence.
  • Monitor departmental performance, identifying areas for improvement and implementing corrective actions.
  • Handle guest inquiries, feedback, and complaints in a professional and timely manner.
  • Ensure adherence to health, safety, and sanitation regulations.
  • Assist with inventory management and cost control measures for operational supplies.
  • Collaborate with other departments to ensure smooth operations and guest satisfaction.
  • Conduct regular inspections of facilities and services to maintain quality standards.
  • Assist in developing and implementing operational procedures and policies.
This hybrid position offers a blend of on-site operational leadership and occasional remote administrative tasks, providing a dynamic work experience in the vibrant city of Mysuru, Karnataka, IN . We are passionate about creating an exceptional environment for both our guests and our team. If you are a dedicated hospitality professional with a commitment to operational excellence and guest satisfaction, we invite you to apply.

Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, or a related field.
  • Minimum of 4 years of experience in hospitality operations, with experience in supervisory roles.
  • Proven understanding of hotel operations, including Front Desk, F&B, and Housekeeping.
  • Excellent customer service and problem-solving skills.
  • Strong leadership and team management abilities.
  • Proficiency in hotel management software is an advantage.
  • Ability to work flexible hours, including weekends and holidays.
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Sanitation Supervisor - Hospitality Sector

695001 Thiruvananthapuram, Kerala ₹60000 Annually WhatJobs

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full-time
Our client, a renowned hospitality group, is seeking an experienced Sanitation Supervisor to oversee hygiene and cleanliness standards within their establishments. This hands-on role is based in Thiruvananthapuram, Kerala, IN . The Sanitation Supervisor will be responsible for ensuring that all areas, including guest rooms, public spaces, and back-of-house operations, meet the highest levels of cleanliness and sanitation. Key responsibilities include developing and implementing detailed cleaning schedules, training and supervising the housekeeping and janitorial staff, and conducting regular inspections to ensure compliance with protocols. You will manage inventory of cleaning supplies and equipment, ensuring proper usage and maintenance. This role requires a thorough understanding of cleaning chemicals, sanitation procedures, and health and safety regulations, particularly within the hospitality industry. The ideal candidate will have a keen eye for detail, strong leadership skills, and the ability to maintain impeccable standards in a fast-paced environment. Your commitment to upholding the brand's reputation for cleanliness and guest satisfaction is paramount.

Responsibilities:
  • Develop and implement comprehensive sanitation and cleaning programs.
  • Supervise and train cleaning staff, ensuring adherence to standards.
  • Conduct regular inspections of all areas to maintain cleanliness and hygiene.
  • Manage inventory of cleaning supplies, chemicals, and equipment.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Implement pest control measures and waste management procedures.
  • Address guest concerns related to cleanliness promptly and effectively.
  • Maintain records of cleaning activities, inspections, and staff performance.
Qualifications:
  • Proven experience in a supervisory role within housekeeping or sanitation, preferably in the hospitality sector.
  • Strong knowledge of cleaning techniques, sanitation standards, and disinfection protocols.
  • Familiarity with health and safety regulations.
  • Excellent leadership, communication, and organizational skills.
  • Ability to train and motivate a team.
  • Attention to detail and a commitment to high standards.
  • Basic knowledge of inventory management.
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Guest Service Expert

Udaipur, Himachal Pradesh Marriott

Posted 3 days ago

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Job Description

**Additional Information**
**Job Number** 25134000
**Job Category** Food and Beverage & Culinary
**Location** Udaipur Marriott Hotel, Tiger Hills Badi Road Hawala Khurd, Udaipur, Rajasthan, India, 313001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Guest Service Expert

Pune, Maharashtra Marriott

Posted 3 days ago

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**Additional Information**
**Job Number** 25123754
**Job Category** Food and Beverage & Culinary
**Location** Four Points by Sheraton Hotel & Serviced Apartments Pune, 5th Mile Stone, Pune, Maharashtra, India, 411014VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Guest Service Officer

Chennai, Tamil Nadu Hyatt

Posted 3 days ago

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**Description:**
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division
**Qualifications:**
Diploma/qualification in Hospitality or Tourism Management
**Primary Location:** IN-TN-Chennai
**Organization:** Hyatt Regency Chennai
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** CHE002151
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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