27 Hospitality jobs in Dehradun
Event Coordinator (Hospitality)
Posted 4 days ago
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Hospitality Operations Manager
Posted 4 days ago
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Key Responsibilities:
- Manage and coordinate all aspects of daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Ensure the delivery of outstanding guest service, addressing inquiries and resolving complaints promptly and professionally.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Oversee staff performance, providing training, motivation, and development opportunities to all team members.
- Manage departmental budgets, controlling costs while maintaining service quality.
- Implement and enforce hotel policies, procedures, and standards to ensure operational excellence.
- Conduct regular inspections of the property to ensure high standards of cleanliness, safety, and presentation.
- Collaborate with various departments to ensure seamless service delivery and guest experience.
- Manage inventory and procurement of supplies for all operational departments.
- Monitor guest feedback and implement improvements based on reviews and surveys.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and manage staff schedules to ensure adequate coverage and operational efficiency.
- Oversee the recruitment, hiring, and onboarding process for new staff members.
- Foster a positive and collaborative work environment for all employees.
- Stay updated on industry trends and best practices in hospitality management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality management, with at least 2 years in a managerial role.
- Proven track record of success in operational management and guest satisfaction.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including front office, F&B, and housekeeping management.
- Experience with property management systems (PMS) and other hospitality software.
- Excellent financial acumen and budget management skills.
- Ability to problem-solve and make decisions effectively under pressure.
- Strong organizational and time management skills.
- A commitment to service excellence and a passion for the hospitality industry.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
Hospitality Operations Manager
Posted 4 days ago
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Job Description
Key Responsibilities:
- Directing and managing all aspects of daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Ensuring the highest standards of customer service are met and exceeded.
- Developing and implementing operational strategies to improve efficiency, guest satisfaction, and revenue.
- Managing budgets, controlling costs, and maximizing profitability.
- Recruiting, training, supervising, and motivating operational staff.
- Developing and implementing effective departmental policies and procedures.
- Maintaining property appearance and ensuring all facilities are well-maintained and safe.
- Handling guest complaints and resolving issues promptly and professionally.
- Monitoring inventory and managing procurement of supplies and services.
- Collaborating with the sales and marketing teams to drive business and enhance the brand's reputation.
- Ensuring compliance with all health, safety, and licensing regulations.
- Analyzing financial data and operational performance metrics to identify areas for improvement.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel or hospitality management, with at least 2 years in a managerial role.
- Proven track record of success in managing diverse hotel operations.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of hotel operations, including front office, F&B, and housekeeping management.
- Proficiency in hotel management software (PMS) and financial reporting tools.
- Ability to handle pressure, make sound decisions, and work flexible hours, including weekends and holidays.
- Passion for service excellence and a customer-centric approach.
- Strong financial acumen and budgeting skills.
Event Coordinator - Hospitality
Posted 4 days ago
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Your responsibilities will include collaborating with clients to understand their event needs, developing event proposals, and managing event budgets. You will be responsible for coordinating all aspects of event logistics, including venue selection, catering, audiovisual requirements, entertainment, and staffing. Building strong relationships with vendors and suppliers to ensure quality service delivery will be a key aspect of this role. You will oversee event setup, manage on-site operations during the event, and ensure that all client requirements are met to the highest standards. Post-event evaluation and feedback collection will also be part of your duties.
We are looking for candidates with a Bachelor's degree in Hospitality Management, Event Management, or a related field, along with at least 3 years of experience in event planning and execution, preferably within the hospitality industry. Excellent communication, negotiation, and interpersonal skills are essential. The ability to manage multiple projects simultaneously, work under pressure, and meet tight deadlines is crucial. Proficiency in event management software and a good understanding of vendor management are required. A creative mindset and a passion for delivering memorable event experiences are highly desirable. This hybrid role offers the flexibility to manage aspects of your work remotely while also being on-site for crucial event planning and execution.
Remote Hospitality Operations Specialist
Posted 2 days ago
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The Hospitality Operations Specialist will be instrumental in streamlining operational processes across various hospitality establishments, ensuring exceptional guest experiences and efficient resource management. Your responsibilities will include developing and implementing standard operating procedures (SOPs), conducting operational audits, analyzing guest feedback, and identifying areas for improvement. You will work closely with property management, customer service teams, and other stakeholders to ensure seamless operations.
This role requires a strong understanding of the hospitality industry, including hotel operations, F&B management, and customer service best practices. You will assist in training modules development, manage inventory and supply chain coordination where applicable for remote support, and ensure adherence to quality standards. Excellent organizational skills, problem-solving abilities, and proficiency in hospitality management software are essential. The ability to communicate effectively with diverse teams and adapt to the dynamic nature of the hospitality industry is crucial.
Key Responsibilities:
- Develop and implement Standard Operating Procedures (SOPs) for hospitality operations.
- Analyze operational performance data and guest feedback to identify trends and areas for improvement.
- Conduct virtual operational assessments and provide recommendations.
- Coordinate with different departments to ensure smooth service delivery.
- Assist in the development and delivery of staff training programs.
- Manage vendor relationships for operational supplies and services.
- Ensure compliance with health, safety, and quality standards.
- Monitor and optimize operational budgets.
- Provide support for customer service and guest issue resolution.
- Contribute to strategic planning for operational enhancements.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 3-5 years of experience in hospitality operations, management, or a similar role.
- Solid understanding of hotel, restaurant, or tourism operations.
- Experience with hospitality management software (PMS, POS systems).
- Strong analytical and problem-solving skills.
- Excellent communication, organizational, and time-management skills.
- Ability to work independently and collaboratively in a remote environment.
- Customer-centric approach with a focus on delivering exceptional service.
- Proficiency in Microsoft Office Suite and virtual collaboration tools.
This is a rewarding opportunity to contribute to the success of a leading hospitality company while enjoying the flexibility of a remote work arrangement. Our client offers a competitive salary, benefits package, and a chance to influence guest satisfaction across their properties.
Senior Hospitality Operations Manager
Posted 4 days ago
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Job Description
- Oversee and manage the daily operations of all hotel departments, ensuring adherence to service standards and brand guidelines.
- Develop and implement strategies to enhance guest satisfaction, loyalty, and positive reviews.
- Manage departmental budgets, control costs, and optimize revenue streams.
- Lead, train, and motivate a diverse team of hospitality professionals, fostering a positive work environment.
- Ensure compliance with health, safety, and sanitation regulations across all hotel operations.
- Manage vendor relationships and procurement of supplies and services.
- Handle guest inquiries, complaints, and feedback professionally and effectively.
- Develop and implement operational policies and procedures to improve efficiency and service quality.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Monitor industry trends and implement innovative practices to maintain a competitive edge.
- Oversee maintenance and upkeep of hotel facilities to ensure a high standard of presentation.
- Participate in management meetings and contribute to strategic planning.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6-8 years of progressive experience in hotel operations management, with at least 3 years in a senior supervisory or managerial role.
- Proven track record of successfully managing hotel operations and driving profitability.
- Excellent understanding of hotel management systems and software.
- Strong leadership, team-building, and motivational skills.
- Exceptional customer service orientation and problem-solving abilities.
- Proficiency in financial management, budgeting, and cost control.
- Strong communication, interpersonal, and presentation skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Knowledge of local tourism and hospitality market trends is advantageous.
Leisure & Hospitality Operations Manager
Posted 4 days ago
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Key Responsibilities:
- Oversee the operational planning and execution of all leisure and hospitality services.
- Develop and implement service standards to ensure a high-quality guest experience.
- Manage and lead teams of hospitality professionals, providing training, motivation, and performance feedback.
- Control operational costs and manage budgets effectively to achieve financial targets.
- Ensure compliance with all health, safety, and hygiene regulations.
- Develop and implement marketing strategies to attract and retain guests.
- Monitor guest feedback and implement improvements to enhance satisfaction.
- Manage relationships with vendors and suppliers, negotiating contracts and ensuring quality service delivery.
- Conduct regular operational reviews and implement corrective actions as needed.
- Stay abreast of industry trends and best practices in leisure and hospitality management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in operations management within the leisure and hospitality sector.
- Proven ability to manage budgets and control costs effectively.
- Strong leadership, team management, and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Familiarity with relevant software for operations and guest management.
- Strong organizational and planning skills.
- Ability to work independently and manage remote teams effectively.
- Excellent communication skills, both written and verbal.
- A passion for delivering exceptional guest experiences.
Location: Dehradun, Uttarakhand, IN
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Remote Hospitality Operations Manager
Posted 4 days ago
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Job Description
Key responsibilities include:
- Develop and implement operational policies and procedures for hospitality services.
- Manage daily operations, ensuring efficiency, quality, and guest satisfaction.
- Oversee remote staff performance, providing guidance and support.
- Monitor operational budgets and control costs effectively.
- Analyze operational data and implement improvements to enhance service delivery.
- Ensure compliance with health, safety, and hygiene regulations.
- Manage relationships with suppliers and vendors.
- Address and resolve guest feedback and operational issues promptly.
- Lead training initiatives for operational staff.
- Identify opportunities for innovation and service enhancement.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality operations management.
- Proven experience in managing remote teams and operations.
- Strong understanding of hospitality industry best practices.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in operations management software and tools.
- Ability to analyze data and make informed decisions.
- Strong financial acumen and budget management skills.
Remote Hospitality Operations Manager
Posted 4 days ago
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Job Description
Remote Hospitality Operations Specialist
Posted 4 days ago
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Job Description
Key responsibilities include monitoring online reviews and guest feedback, developing and implementing strategies to enhance guest satisfaction, and ensuring prompt resolution of any guest concerns. You will also manage relationships with third-party vendors, negotiate contracts, and ensure the timely delivery of services such as housekeeping, maintenance, and F&B supplies. This role requires strong communication and interpersonal skills to liaise effectively with property teams, clients, and stakeholders. You will be involved in developing operational training materials and ensuring that staff are equipped with the necessary skills and knowledge. Experience with property management software and a solid understanding of the hospitality industry are essential. The ideal candidate will be proactive, organized, and possess a strong ability to manage multiple tasks concurrently. This is an excellent opportunity to leverage your hospitality expertise in a remote setting and contribute to the success of a growing portfolio.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in hospitality operations, hotel management, or guest services.
- Proficiency in Property Management Systems (PMS) and other relevant hospitality software.
- Strong understanding of hotel operations, including front desk, housekeeping, and F&B.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work independently and manage time effectively in a remote setting.
- Customer-centric approach with a passion for service excellence.