37 Hospitality jobs in Mysore

• Develop and implement strategic operational plans to achieve business objectives.
• Oversee daily operations, ensuring high standards of service and guest satisfaction.
• Manage budgets, control costs, and identify opportunities for revenue enhancement.
• Lead, train, and motivate remote operational teams to achieve performance goals.
• Conduct performance analysis and implement corrective actions as needed.
• Ensure compliance with all relevant regulations and company policies.
• Foster strong relationships with vendors and suppliers.
• Continuously evaluate and improve operational processes and service delivery.
• Report on operational performance to senior management.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality operations management.
• Demonstrated success in managing remote teams and operations.
• Strong understanding of hospitality industry trends and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in operational management software and tools.
• Proven ability to manage budgets and financial performance.
• Strong analytical and problem-solving skills.

• Oversee daily operations of hospitality services, managing remote teams.
• Develop, implement, and monitor operational policies and procedures.
• Ensure the highest standards of guest service and satisfaction.
• Manage operational budgets and control costs effectively.
• Coordinate with on-site staff for seamless service delivery.
• Conduct virtual training sessions for new and existing staff.
• Monitor operational performance and implement improvement strategies.
• Ensure compliance with health, safety, and service standards.
• Utilize technology and communication tools to manage remote operations.
• Troubleshoot and resolve operational issues as they arise.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of experience in hospitality operations, with at least 3 years in a management role.
• Proven experience managing remote teams and operations.
• Strong understanding of hotel management systems and operational best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using remote collaboration and management software.
• Ability to work independently and manage multiple priorities effectively.
• Strong analytical and problem-solving capabilities.
• Familiarity with budgeting and financial management in a hospitality context.

• Develop and implement strategic operational plans to enhance service quality, guest satisfaction, and profitability.
• Oversee daily operations of multiple hospitality properties, ensuring seamless service delivery in areas such as front office, housekeeping, F&B, and event management.
• Manage and mentor on-site operational teams, providing leadership, training, and performance evaluations.
• Develop and maintain budgets, controlling costs while maximizing revenue opportunities.
• Implement and enforce quality standards and operating procedures to ensure consistency and excellence.
• Monitor industry trends and best practices to identify opportunities for innovation and service improvement.
• Handle escalated guest complaints and resolve issues promptly and professionally.
• Collaborate with marketing and sales teams to develop promotional strategies and drive business.
• Ensure compliance with all health, safety, and hygiene regulations.
• Utilize technology and data analytics to optimize operational performance and guest experiences.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality management, with a strong focus on operations.
• Proven track record of successfully managing large-scale hospitality operations and teams.
• In-depth knowledge of various hospitality sectors (e.g., hotels, resorts, event venues).
• Excellent leadership, communication, and interpersonal skills.
• Strong financial acumen and experience with budget management.
• Proficiency in hotel management software and operational tools.
• Ability to think strategically and solve complex operational challenges.
• Adaptability and resilience in a fast-paced, dynamic industry.
• Passion for delivering exceptional guest experiences.

• Develop and implement comprehensive operational strategies to enhance efficiency, profitability, and guest satisfaction across multiple hospitality properties.
• Analyze existing operational procedures, identify areas for improvement, and recommend innovative solutions.
• Conduct in-depth market research and trend analysis to inform strategic decision-making and maintain competitive advantage.
• Collaborate closely with on-site management teams to ensure successful execution of strategic initiatives and operational standards.
• Develop and refine operational best practices, standard operating procedures (SOPs), and service quality benchmarks.
• Utilize data analytics and performance metrics to monitor operational effectiveness and identify key performance indicators (KPIs).
• Lead virtual training programs and workshops for property-level management and staff on operational best practices.
• Evaluate new technologies and platforms that can streamline operations and improve guest engagement.
• Prepare detailed reports and presentations for senior leadership on operational performance, strategic recommendations, and future plans.
• Foster a culture of continuous improvement and operational excellence throughout the organization.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; MBA preferred.
• Minimum of 10-15 years of progressive experience in hotel or resort operations management.
• Demonstrated success in developing and implementing operational strategies that have yielded measurable improvements.
• Strong understanding of all aspects of hospitality operations, including F&B, Rooms Division, Sales & Marketing, and Finance.
• Excellent analytical, problem-solving, and strategic planning skills.
• Exceptional ability to communicate and collaborate effectively with teams across different locations in a remote setting.
• Proficiency in operational software, analytics tools, and presentation software.
• Strong leadership and influencing skills, with the ability to drive change remotely.
• A keen eye for detail and a commitment to delivering exceptional guest experiences.
• Adaptability and a proactive approach to addressing operational challenges.

• Design and execute comprehensive guest experience strategies that align with luxury brand standards.
• Continuously research and identify emerging trends in luxury travel and guest expectations.
• Develop and implement programs to enhance guest satisfaction and loyalty, utilizing feedback loops and proactive engagement.
• Create engaging content and communications for guests across digital platforms, ensuring brand consistency.
• Collaborate with marketing and operations teams to ensure a seamless and integrated guest experience.
• Train and mentor remote-facing teams on delivering exceptional service standards and personalized guest interactions.
• Analyze guest feedback and operational data to identify opportunities for service improvement and innovation.
• Develop and manage the guest experience budget, ensuring cost-effectiveness and ROI.
• Champion a service-oriented culture within the organization, fostering a passion for exceeding guest expectations.
• Oversee the development and implementation of unique guest amenities and personalized services.

• Bachelor's degree in Hospitality Management, Tourism, Business, or a related field; Master's degree preferred.
• Minimum of 7 years of experience in luxury hospitality, with a significant focus on guest experience management, service quality, or brand standards.
• Proven ability to create and implement successful guest experience strategies in a high-end environment.
• Exceptional understanding of luxury service protocols and guest relationship management.
• Strong analytical skills with the ability to interpret guest feedback and translate it into actionable improvements.
• Excellent communication, negotiation, and interpersonal skills, adept at managing remote teams and stakeholders.
• Proficiency in CRM systems and guest feedback platforms.
• Creative thinking and a passion for innovation in service delivery.
• Demonstrated leadership qualities and the ability to inspire and motivate others.
• Ability to manage multiple projects simultaneously and work effectively under pressure in a remote setting.

• Develop and execute comprehensive strategies to elevate the overall guest experience.
• Analyze guest feedback, operational data, and market trends to identify improvement opportunities.
• Collaborate with on-site teams to ensure consistent service quality and brand representation.
• Design and implement training programs for hospitality staff on customer service excellence.
• Manage relationships with key stakeholders and client accounts, addressing experience-related concerns.
• Champion a culture of service innovation and continuous improvement.
• Monitor and report on key performance indicators related to guest satisfaction and loyalty.
• Contribute to the development of new service offerings and digital guest experience tools.
• Lead and mentor a remote team of hospitality experience professionals.
• Ensure compliance with all relevant industry standards and regulations.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in the hospitality industry, with a focus on guest experience management.
• Proven experience in a remote or distributed work environment.
• Strong analytical and problem-solving skills, with the ability to interpret complex data.
• Excellent communication, interpersonal, and presentation skills.
• Demonstrated ability to lead and motivate teams.
• Proficiency in hospitality management software and CRM systems.
• A passion for creating exceptional customer experiences.
• Ability to work independently and manage multiple priorities effectively.
• Knowledge of current trends and best practices in hospitality service delivery.

Job Title: Customer Service & Online Listings Associate

Location: Remote (Work From Home)

Working Hours: 2:00 PM – 10:00 PM IST

Working Days: 6 days a week working

Holidays: US Public Holidays (Yearly 10)

Start Date: Immediate

Salary: As per industry standards

Experience: Minimum 1 year in a similar role

Role Overview:

We are looking for a proactive and detail-oriented Customer Service & Online Listings

Associate to support our US-based e-commerce operations. This is a full-time, remote role

focused on creating and managing online postings, handling customer communication, and

conducting research to support pricing and product accuracy. You’ll work closely with our

local sales team and play a key role in driving product visibility and customer satisfaction.

Key Responsibilities:

Advertising Postings

Create and manage product postings on platforms such as OfferUp, Facebook

Marketplace, Craigslist, and other relevant channels.

Regularly track sold items and remove or update postings accordingly.

Maintain communication with the local sales team to ensure accurate and up-to-date

postings.

Enhance existing postings by adding more complete information and optimizing for

customer engagement.

Customer Responses

Respond to inquiries via OfferUp, Facebook, Craigslist, internal emails, phone calls,

and voicemails.

Aim to respond within 24 hours to ensure timely and effective customer support.

Clarify questions and provide product-related details to facilitate smooth transactions.

Pricing & Item Research

Conduct detailed research on received inventory items to determine brand,

specifications, descriptions, and pricing benchmarks.

Recommend competitive pricing based on analysis.

Assist in preparing data for a seamless transition from item intake to Shopify uploads

and final advertising postings.

Requirements:

Minimum 1 year of experience in online postings, customer service, or e-commerce

operations.

Strong English communication skills—both written and verbal.

Highly organized, self-motivated, and capable of working independently during

designated hours.

Experience with online marketplaces and customer support platforms is an advantage.

If you have a background in customer interaction, enjoy working with product data, and are

looking for a work-from-home role in the e-commerce domain, we’d love to hear from you!

Please note that Hindi reading and typing is a must

Job Description:

• Assist clients on all inquiries via live chat or email
• Ensure efficient and excellent customer service experience provided
• Be well equipped with the Company's platform/product including keeping abreast of general market conditions
• Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients
• Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management
• Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time.
• Continuously seek improvement to enhance team’s performance and work efficiency including overall work process

Requirement

• Ideal candidate possess bachelor degree in finance / economics / mathematics or any related capacity
• Minimum diploma in business administration or business management with keen and sharp eye for numbers
• Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email)
• Advantageous for candidates with experience working in financial institutions, fintech
• Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position.
• Proficient in English & Hindi in communication and writing in order to liaise with dedicated market counterparts
• Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms
• Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance
• Able to perform 5 days' shift work including weekends & Public Holidays (8am-5pm /4pm-1am /12am-9am)