569 Hotel Concierge jobs in India
Luxury Hotel Concierge
302001 Jaipur, Rajasthan
₹40000 Annually
WhatJobs
Posted 16 days ago
Job Viewed
Job Description
Our client, a prestigious five-star hotel renowned for its exceptional guest service, is seeking an experienced and personable Luxury Hotel Concierge to enhance the guest experience at their property in **Jaipur, Rajasthan, IN**. As the first point of contact for many guests, you will be responsible for anticipating needs, fulfilling requests, and providing unparalleled assistance to ensure memorable stays.
Responsibilities:
Qualifications:
This role offers a fantastic opportunity to be a key ambassador for a renowned hotel in the heart of **Jaipur, Rajasthan, IN**, and to contribute to an unforgettable guest experience.
Responsibilities:
- Provide a warm and welcoming greeting to all guests, establishing a positive first impression.
- Anticipate guest needs and proactively offer personalized recommendations and services.
- Arrange reservations for dining, entertainment, transportation, and tours, often on short notice.
- Maintain an in-depth knowledge of local attractions, events, restaurants, and cultural activities to offer informed advice.
- Handle guest inquiries and requests promptly, efficiently, and courteously via phone, email, or in person.
- Resolve guest complaints with empathy and professionalism, ensuring guest satisfaction.
- Coordinate with various hotel departments, such as front desk, housekeeping, and F&B, to ensure seamless service delivery.
- Manage guest profiles and preferences, noting special requests for future stays.
- Assist with luggage handling, wake-up calls, and other guest services as needed.
- Stay updated on hotel services, promotions, and local happenings.
- Maintain a professional and immaculate appearance at all times.
- Handle cash and credit transactions accurately for services booked through the concierge.
- Contribute to a positive team environment and assist colleagues when necessary.
- Uphold the high standards of service and etiquette expected at a luxury establishment.
- Ensure the concierge desk is well-organized and presentable at all times.
Qualifications:
- High school diploma or equivalent; a degree in Hospitality Management is a plus.
- Proven experience as a Concierge or in a similar guest-facing role within the luxury hospitality sector.
- Exceptional communication, interpersonal, and problem-solving skills.
- Extensive knowledge of Jaipur and its surrounding attractions, restaurants, and cultural offerings.
- Proficiency in multiple languages is highly advantageous, especially English and Hindi.
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
- Impeccable grooming and a professional demeanor.
- Familiarity with hotel reservation systems and concierge software.
- A genuine passion for providing outstanding customer service and creating memorable experiences.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Ability to remain calm and composed under pressure.
- Discretion and the ability to handle confidential information.
- A proactive and resourceful approach to fulfilling guest requests.
This role offers a fantastic opportunity to be a key ambassador for a renowned hotel in the heart of **Jaipur, Rajasthan, IN**, and to contribute to an unforgettable guest experience.
This advertiser has chosen not to accept applicants from your region.
0
Luxury Hotel Concierge Manager
248001 Dehradun, Uttarakhand
₹60000 Monthly
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a renowned luxury hotel group, is seeking a sophisticated and service-oriented Luxury Hotel Concierge Manager to lead their esteemed concierge team. This is a fully remote role, where you will be instrumental in curating exceptional guest experiences and managing the concierge operations from a distance. Your primary responsibility will be to anticipate and fulfill guest needs, providing personalized recommendations and arrangements for dining, entertainment, transportation, and local activities. You will lead, train, and motivate a team of concierges, ensuring they uphold the highest standards of guest service and professionalism. The ideal candidate possesses an intimate knowledge of the local area, exceptional communication and interpersonal skills, and a passion for creating memorable moments for guests. You must be adept at problem-solving, resourceful, and able to handle demanding requests with grace and efficiency. This remote position requires strong organizational skills, meticulous attention to detail, and the ability to manage multiple tasks simultaneously. You will collaborate closely with other hotel departments, as well as external vendors and partners, to ensure seamless service delivery. A sophisticated understanding of luxury service standards and guest relations is essential. You will be responsible for developing and implementing concierge service standards, training programs, and performance metrics. This role offers the flexibility to manage operations and guest relations remotely, focusing on strategic service enhancement and team leadership. Responsibilities:
- Lead and manage the hotel's concierge team, ensuring exceptional service delivery.
- Anticipate and fulfill guest requests with efficiency and discretion.
- Develop and maintain relationships with local vendors, restaurants, and attractions.
- Create personalized itineraries and recommendations for guests.
- Handle guest complaints and resolve issues promptly and professionally.
- Train and mentor concierge staff on service standards and local knowledge.
- Manage concierge desk operations, including scheduling and resource allocation.
- Stay updated on local events, attractions, and luxury services.
- Contribute to marketing efforts and enhance the hotel's reputation for exceptional service.
- Ensure adherence to all hotel policies and procedures. Qualifications:
- Extensive experience in luxury hotel concierge services.
- Proven leadership and team management skills.
- In-depth knowledge of local attractions, dining, and entertainment.
- Exceptional communication, interpersonal, and problem-solving skills.
- Proficiency in hotel management software and reservation systems.
- A polished and professional demeanor.
- Ability to multitask and work effectively in a remote environment.
- Passion for creating outstanding guest experiences.
- Fluency in multiple languages is a plus.
This advertiser has chosen not to accept applicants from your region.
1
Luxury Hotel Concierge (Remote)
000000 Hyderabad, Andhra Pradesh
₹45000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a globally recognized luxury hospitality group, is seeking an experienced and sophisticated Luxury Hotel Concierge for a fully remote role. This position requires an individual with exceptional customer service skills, extensive knowledge of travel, dining, and local attractions, and the ability to manage guest requests with discretion and efficiency. The Remote Concierge will be the primary point of contact for guests seeking recommendations, reservations, and assistance with various services, all delivered through digital channels. Responsibilities include providing personalized recommendations for restaurants, entertainment, and activities, making reservations, arranging transportation, and assisting with special requests. You will be responsible for anticipating guest needs, offering proactive solutions, and ensuring a seamless and memorable experience, even from a distance. The ideal candidate will possess outstanding communication and interpersonal skills, with the ability to convey warmth, professionalism, and attentiveness virtually. A deep understanding of luxury travel trends and a meticulous attention to detail are crucial. Proficiency with booking systems, CRM software, and digital communication tools is essential. This remote role demands excellent organizational skills, problem-solving abilities, and the capacity to work autonomously while maintaining high standards of service. A background in hospitality management or guest services is highly desirable. We are seeking a polished, resourceful, and highly motivated individual who can uphold the esteemed reputation of our client by delivering unparalleled service to a discerning clientele, all from their home office.
This advertiser has chosen not to accept applicants from your region.
2
Remote Luxury Hotel Concierge
570001 Mysore, Karnataka
₹45000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a globally recognized luxury hotel brand, is seeking a sophisticated and resourceful Remote Luxury Hotel Concierge to provide unparalleled service to their esteemed guests. This is a fully remote position, requiring you to be the virtual "go-to" person for guest needs, managing requests and providing local insights and recommendations from your home office. You will be responsible for handling a wide array of guest inquiries, from making dining reservations and booking tours to arranging transportation and fulfilling special requests. Exceptional communication skills, both written and verbal, are essential for interacting with guests from around the world. You will leverage your extensive knowledge of local attractions, dining, and entertainment to curate personalized experiences. The ability to anticipate guest needs and proactively offer solutions is paramount. Proficiency with various booking platforms, CRM systems, and communication tools is required. The ideal candidate will have a strong background in hospitality, customer service, or a related field, with a proven ability to manage high-end clientele. A passion for service excellence, discretion, and a professional demeanor are non-negotiable. You will act as the primary point of contact for guests before and during their stay, ensuring a seamless and memorable experience. This role requires excellent problem-solving skills, resourcefulness, and the ability to work independently in a fast-paced, virtual environment. A keen understanding of luxury travel trends and a commitment to exceeding guest expectations are key to success in this role.
This advertiser has chosen not to accept applicants from your region.
3
Remote Luxury Hotel Concierge
641001 Coimbatore, Tamil Nadu
₹35000 Monthly
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Embark on a rewarding career as a Remote Luxury Hotel Concierge, managing discerning guest experiences entirely from the comfort of your home office. Our client, a prestigious international hotel group, is looking for a highly organized, articulate, and service-oriented individual to provide exceptional support to their guests. In this fully remote role, you will be the primary point of contact for guests, assisting them with a wide array of services including making restaurant reservations, booking tours and activities, arranging transportation, and fulfilling special requests. You will leverage cutting-edge communication tools and a comprehensive knowledge base to anticipate guest needs and exceed expectations, ensuring a seamless and memorable stay. This position requires a passion for hospitality, impeccable communication skills in English, and the ability to multitask in a fast-paced environment. You will be instrumental in maintaining our client's reputation for unparalleled service. The ideal candidate will be adept at problem-solving, possess a calm demeanor under pressure, and have a keen eye for detail. Proficiency in using various online booking platforms and CRM systems is essential. You should be able to work flexible hours, including evenings and weekends, to cater to our global clientele. Training will be provided on specific hotel systems and service standards, but a background in hospitality, tourism, or customer service is highly valued. Your role will be crucial in shaping the guest's perception of the brand, offering personalized recommendations and ensuring every detail of their stay is meticulously planned. We seek individuals who are proactive, resourceful, and committed to delivering world-class service from a distance, making every guest feel valued and well-cared for.
Responsibilities:
Qualifications:
Responsibilities:
- Provide personalized concierge services to hotel guests remotely.
- Manage guest requests for reservations, transportation, tours, and local recommendations.
- Utilize online platforms and internal systems to book services and fulfill requests efficiently.
- Maintain detailed guest profiles and preferences for future service.
- Address guest inquiries and resolve issues promptly and professionally.
- Liaise with local vendors and service providers to arrange guest activities.
- Proactively identify opportunities to enhance the guest experience.
- Maintain up-to-date knowledge of local attractions, events, and dining options.
- Communicate effectively with hotel operations and other departments to ensure seamless service delivery.
- Handle special requests and VIP guest arrangements with discretion.
- Ensure all guest interactions reflect the luxury brand standards of the hotel.
Qualifications:
- Proven experience in a customer-facing role, preferably in hospitality or tourism.
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using reservation systems and online booking platforms.
- Ability to work independently and remotely with minimal supervision.
- Flexibility to work varied shifts, including evenings and weekends.
- A passion for delivering outstanding customer service.
- Excellent problem-solving skills and attention to detail.
- Bachelor's degree in Hospitality Management, Tourism, or a related field is a plus.
This advertiser has chosen not to accept applicants from your region.
4
Luxury Hotel Concierge Manager
400001 Mumbai, Maharashtra
₹95000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client, a prestigious 5-star hotel renowned for its exceptional guest experiences, is seeking an accomplished and charismatic Luxury Hotel Concierge Manager. This role is central to delivering unparalleled service and ensuring every guest's stay is memorable. You will lead a team of dedicated concierges, providing guidance, training, and support to ensure the highest standards of personalized service. The ideal candidate will possess a sophisticated understanding of hospitality operations, local attractions, and luxury travel trends. Responsibilities include overseeing all concierge services, managing guest requests and inquiries with discretion and efficiency, and cultivating strong relationships with local vendors and service providers. You will also be responsible for developing and implementing concierge protocols, managing the concierge budget, and ensuring seamless coordination with other hotel departments, such as front desk, F&B, and housekeeping. Exceptional interpersonal skills, fluency in multiple languages (an advantage), and a proactive approach to anticipating guest needs are essential. This position requires a keen eye for detail, impeccable presentation, and the ability to remain calm and composed under pressure. If you have a passion for exceeding guest expectations and a proven track record in luxury hospitality management, we invite you to join our esteemed team in **Mumbai, Maharashtra, IN**. Your leadership will be key to maintaining our reputation for excellence.
This advertiser has chosen not to accept applicants from your region.
5
Remote Luxury Hotel Concierge
411005 Pune, Maharashtra
₹650000 Annually
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Join our globally recognized hospitality group as a Remote Luxury Hotel Concierge, working entirely from the comfort of your home office. In this crucial role, you will be the virtual ambassador for our prestigious hotel properties, assisting discerning guests from around the world with their every need before, during, and after their stay. Your primary responsibility will be to provide unparalleled guest service through various digital channels, including email, phone, and live chat. You will manage guest requests, make personalized recommendations, and arrange bespoke experiences, ranging from restaurant reservations and transportation bookings to theatre tickets and local tours. Leveraging your extensive knowledge of travel and local attractions, you will curate unforgettable itineraries tailored to individual guest preferences. This role demands exceptional communication skills, a sophisticated understanding of luxury service standards, and the ability to anticipate guest needs proactively. You will be instrumental in enhancing the overall guest experience, ensuring seamless and memorable stays even from a distance. The ideal candidate will possess a passion for hospitality, a keen eye for detail, and the ability to remain calm and efficient under pressure. You will work collaboratively with on-site hotel teams to ensure all guest requests are met with precision and warmth. This remote position requires a dedicated workspace with reliable high-speed internet and a professional demeanor during all guest interactions. Our client is committed to providing its guests with world-class service, and this role is at the forefront of that commitment. You will be empowered to go the extra mile to create moments of delight for every guest. Your ability to multitask, prioritize effectively, and maintain confidentiality will be paramount. Experience with hotel reservation systems and CRM software is beneficial. We are looking for individuals who are articulate, resourceful, and possess a genuine desire to exceed expectations. The opportunity to shape guest experiences from a remote setting offers a unique and rewarding career path within the hospitality industry.
Responsibilities:
Responsibilities:
- Respond promptly and professionally to all guest inquiries via email, phone, and chat.
- Provide expert recommendations and bookings for dining, entertainment, transportation, and activities.
- Anticipate guest needs and proactively offer personalized services to enhance their stay.
- Coordinate with on-site hotel staff to fulfill guest requests accurately and efficiently.
- Maintain an up-to-date knowledge of local events, attractions, and vendor offerings.
- Troubleshoot and resolve guest issues with empathy and efficiency.
- Document guest interactions and preferences in the CRM system.
- Uphold the highest standards of luxury service and brand representation.
- Previous experience in a luxury hotel concierge or high-end customer service role.
- Exceptional interpersonal and communication skills (written and verbal).
- Strong knowledge of local attractions, dining, and entertainment options (specific to various global destinations is a plus).
- Proficiency with reservation systems, CRM software, and standard office applications.
- Ability to work independently, manage time effectively, and meet performance targets.
- A passion for delivering outstanding guest experiences.
- High-speed internet connection and a dedicated, quiet workspace.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Hotel concierge Jobs in India !
6
Remote Luxury Hotel Concierge Specialist
695001 Thiruvananthapuram, Kerala
₹55000 Monthly
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a leader in bespoke travel experiences, is seeking a dedicated and resourceful Remote Luxury Hotel Concierge Specialist to provide exceptional service to their discerning clientele. This fully remote position requires a proactive individual with a deep understanding of luxury hospitality and a passion for creating unforgettable guest experiences from the comfort of their home office.
Key Responsibilities:
Key Responsibilities:
- Serve as the primary point of contact for guests, managing all aspects of their stay from pre-arrival to post-departure via phone, email, and messaging platforms.
- Fulfill guest requests with promptness, discretion, and a high level of personalized service, including restaurant reservations, transportation arrangements, tour bookings, and activity planning.
- Proactively anticipate guest needs and offer tailored recommendations based on their preferences and profiles.
- Liaise with hotel staff, local vendors, and service providers to ensure seamless execution of guest requests and to resolve any issues that may arise.
- Maintain an extensive and up-to-date knowledge base of local attractions, events, dining establishments, and entertainment options relevant to various luxury destinations.
- Manage guest preferences and special requests, ensuring they are accurately recorded and communicated to relevant parties for future stays.
- Handle guest complaints and service recovery issues with empathy, professionalism, and efficiency, aiming to exceed expectations.
- Coordinate special occasions, such as birthdays or anniversaries, to create memorable experiences for guests.
- Continuously seek opportunities to enhance the guest experience and identify areas for service improvement.
- Adhere to all company policies and service standards, ensuring a consistent and high-quality luxury experience.
- Proven experience in a luxury hotel concierge, guest relations, or high-end customer service role (minimum 3 years preferred).
- Exceptional communication and interpersonal skills, with fluency in English (written and spoken). Fluency in additional languages is a significant advantage.
- Strong knowledge of luxury travel trends and popular tourist destinations.
- Proficiency in using various communication tools, CRM software, and online booking platforms.
- A genuine passion for hospitality and a natural ability to connect with people from diverse backgrounds.
- Excellent problem-solving skills and the ability to remain calm and composed under pressure.
- Strong organizational skills and meticulous attention to detail.
- Ability to work independently and manage time effectively in a remote setting.
- Must have a reliable high-speed internet connection and a quiet, dedicated workspace.
- A proactive and service-oriented mindset, always willing to go the extra mile.
This advertiser has chosen not to accept applicants from your region.
7
Remote Luxury Hotel Concierge Manager
700001 Kolkata, West Bengal
₹600000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a prestigious name in the hospitality and tourism industry, is seeking an exceptional Remote Luxury Hotel Concierge Manager to lead their guest services operations. This is a fully remote role, allowing you to deliver world-class guest experiences from any location. You will be the primary point of contact for discerning travelers, ensuring their needs are anticipated and met with unparalleled attention to detail and personalized service. The ideal candidate will have a deep understanding of luxury hospitality, exceptional communication skills, and a passion for creating memorable guest journeys.
Responsibilities:
Responsibilities:
- Manage and oversee all aspects of the concierge service for our client's luxury properties, ensuring consistency and excellence in service delivery.
- Serve as the principal point of contact for VIP guests, handling inquiries, special requests, and resolving issues promptly and effectively.
- Develop and maintain strong relationships with external vendors, tour operators, and local businesses to provide guests with exclusive experiences and recommendations.
- Curate personalized itineraries and recommendations for guests, including dining, entertainment, transportation, and local attractions.
- Train, mentor, and manage a remote team of concierge staff, fostering a culture of exceptional guest service and continuous improvement.
- Implement and refine concierge service standards and procedures to enhance guest satisfaction and loyalty.
- Monitor guest feedback and online reviews, taking proactive steps to address concerns and improve service quality.
- Manage the concierge department budget, ensuring efficient resource allocation and cost control.
- Stay informed about local events, trends, and offerings to provide the most up-to-date and relevant information to guests.
- Utilize various communication platforms and CRM systems to manage guest requests and maintain detailed guest profiles.
- Bachelor's degree in Hospitality Management, Tourism, or a related field, or equivalent experience.
- Minimum of 5 years of progressive experience in luxury hotel concierge operations, with at least 2 years in a management or supervisory role.
- Proven ability to manage remote teams and deliver exceptional customer service in a virtual environment.
- Extensive knowledge of the luxury travel market, including high-end dining, cultural experiences, and exclusive activities.
- Exceptional communication, interpersonal, and problem-solving skills.
- Strong organizational abilities and meticulous attention to detail.
- Proficiency in hotel management software, reservation systems, and CRM tools.
- Ability to remain calm and professional under pressure, handling multiple requests simultaneously.
- Fluency in multiple languages is a significant advantage.
- A genuine passion for service excellence and creating unforgettable guest experiences.
This advertiser has chosen not to accept applicants from your region.
8
Head Concierge - Luxury Hotel
600001 Thane, Maharashtra
₹65000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client, a world-renowned luxury hotel, is seeking an exceptional Head Concierge to lead their guest services team. This pivotal role requires a consummate professional with a passion for creating unforgettable guest experiences. You will be the primary point of contact for VIP guests, anticipating their needs and ensuring seamless service throughout their stay. Responsibilities include managing the concierge desk, overseeing a team of dedicated concierges, and developing strategic relationships with local vendors and service providers to fulfill diverse guest requests. The ideal candidate will possess an encyclopedic knowledge of Chennai's finest dining, entertainment, and cultural attractions, along with impeccable communication and interpersonal skills. You must be fluent in English and Tamil, with proficiency in other languages being a significant advantage. A sophisticated understanding of luxury hospitality standards and a proactive, problem-solving attitude are essential. You will be instrumental in maintaining the hotel's reputation for excellence and personalized service. This role demands discretion, professionalism, and an unwavering commitment to guest satisfaction.
Responsibilities:
This is a critical on-site role at our prestigious hotel located in the heart of Chennai, Tamil Nadu, IN . We are looking for individuals with a proven track record in luxury hospitality and a genuine desire to excel in guest relations. If you have a flair for service and a keen eye for detail, we encourage you to apply.
Responsibilities:
- Lead and manage the hotel's concierge team, providing training and motivation.
- Deliver personalized and anticipatory service to all guests, especially VIPs.
- Fulfill a wide range of guest requests, from dining reservations and transportation arrangements to personalized tour planning and special event ticketing.
- Maintain an extensive knowledge base of local attractions, dining, and entertainment options.
- Cultivate strong relationships with local businesses, vendors, and tour operators.
- Handle guest complaints and service recovery with professionalism and efficiency.
- Oversee the daily operations of the concierge desk, ensuring smooth workflow and high standards.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Stay updated on hotel services, local events, and emerging trends in luxury tourism.
- Manage the concierge budget and inventory of supplies.
This is a critical on-site role at our prestigious hotel located in the heart of Chennai, Tamil Nadu, IN . We are looking for individuals with a proven track record in luxury hospitality and a genuine desire to excel in guest relations. If you have a flair for service and a keen eye for detail, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
9