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Hotel Manager

Posted 3 days ago
Job Viewed
Job Description
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Hotel Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.
The role will lead a team of highly experienced senior executives including Director of Operations, Front Office Manager, Executive Housekeeper, Director of Culinary, Chief Engineer, Director of Food and Beverage, Cluster Director Security. As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.
**What will I be doing?**
As the Hotel Manager, you will be responsible for performing the following tasks to the highest standards:
- Assist the General Manager in all activities and functions relating to the day-to-day operation of the hotel.
- Finish relevant work assigned by the General Manager.
- Deputize the General Manager in his / her absence.
- Recognize Hilton's brand culture and live Hilton's values by example every day.
- Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded.
- Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively.
- Lead in all key property issues including capital projects, customer service, and refurbishment.
- Ensure all decisions are made in the best interest of the hotels and Hilton.
- Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property.
- Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which includes hygiene and safety standards.
- Lead in all aspects of business planning.
- Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.
- Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved.
- Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation.
- Perform all relevant requirements and tasks of Hilton.
**What are we looking for?**
A Hotel Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Hospitality: You are passionate about delivering exceptional guest experiences.
- Integrity: Do the right thing, all the time.
- Leadership: Strive to be leader in our industry and in our communities.
- Teamwork: You are team player in everything you do.
- Ownership: You are owner of your actions and decisions.
- Now: You operate with a sense of urgency and discipline.
- College degree or equivalent.
- Hospitality / travel / leisure industry management professional.
- Minimum 2-3 years of relevant experience, relevant Commercial Director or Director of Operations experience.
- Strong proficiency in English and Chinese to meet business needs, with the ability to do some translation.
- Proficient in Microsoft Office.
- Resourceful, creative and maintain flexibility.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _General Manager/Hotel Manager_
**Title:** _Hotel Manager_
**Location:** _null_
**Requisition ID:** _HOT0BFAX_
**EOE/AA/Disabled/Veterans**
Hotel Manager
Posted today
Job Viewed
Job Description
- Overseeing all hotel departments, including front office, housekeeping, F&B, maintenance, and sales.
- Ensuring exceptional guest experiences and satisfaction by maintaining high service standards.
- Developing and implementing strategies to maximize revenue and control costs.
- Managing budgets, financial reporting, and operational forecasts.
- Leading, training, and motivating hotel staff to achieve operational excellence.
- Ensuring compliance with all health, safety, and licensing regulations.
- Developing and implementing marketing and sales strategies to attract and retain guests.
- Managing relationships with vendors and suppliers.
- Conducting regular performance reviews of staff and departments.
- Implementing new initiatives to improve operational efficiency and guest services.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hotel management, with at least 2 years in a managerial capacity.
- Proven track record of successfully managing hotel operations, driving revenue, and controlling costs.
- Strong understanding of hospitality industry trends and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and PMS systems.
- Strong financial acumen and experience with budgeting and financial reporting.
- Ability to think strategically and solve problems effectively.
- Experience in managing remote teams and ensuring operational consistency.
Hotel Manager
Posted today
Job Viewed
Job Description
Company Overview
Gamut HR Solutions, headquartered in Hyderabad, is dedicated to connecting job seekers with suitable positions. As a small team of dedicated professionals, we specialize in HR solutions and are committed to finding the right talent for our clients. Visit us at Gamut HR Solutions .
Job Overview
We are seeking a Hotel Manager for a full-time position in Visakhapatnam. This mid-level role requires a dynamic individual with 4 to 6 years of work experience in the hospitality industry. The ideal candidate will exhibit exceptional leadership abilities, robust guest relations skills, and effective operational management experience.
Qualifications and Skills
- Minimum of 4 years of experience in hotel management or related field.
- Demonstrated expertise in guest relations for ensuring high guest satisfaction levels. (Mandatory skill)
- Proven ability to manage hotel operations efficiently and handle daily management tasks. (Mandatory skill)
- Strong team leadership skills to inspire and lead by example. (Mandatory skill)
- Competence in designing and delivering staff training programs that enhance performance.
- Proficiency in revenue management, optimizing financial performance and gaining a competitive edge.
- Skilled in resolving guest complaints effectively to maintain a positive reputation.
- Experience in managing budgets and working with financial planning to maximize profit margins.
Roles and Responsibilities
- Oversee daily operations of the hotel, ensuring efficient and smooth functioning.
- Lead and mentor a team, fostering a collaborative and high-performance work culture.
- Enhance guest relations by addressing issues and promoting satisfaction.
- Implement strategies for revenue growth and financial optimization of hotel services.
- Ensure compliance with health, safety, and legal standards in all hotel operations.
- Develop and execute marketing strategies to boost the hotels presence and occupancy.
- Coordinate and manage staff training sessions to improve service quality.
- Handle guest complaints and feedback with professionalism, aiming for a resolution that maintains guest loyalty.
Hotel Manager
Posted today
Job Viewed
Job Description
The Hotel Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.
The role will lead a team of highly experienced senior executives including Director of Operations, Front Office Manager, Executive Housekeeper, Director of Culinary, Chief Engineer, Director of Food and Beverage, Cluster Director Security. As a team, he / she will build and maintain a good public image for the hotel and achieve an esprit de corps amongst team members.
What will I be doing
- As the Hotel Manager, you will be responsible for performing the following tasks to the highest standards:
- Assist the General Manager in all activities and functions relating to the day-to-day operation of the hotel.
- Finish relevant work assigned by the General Manager.
- Deputize the General Manager in his / her absence.
- Recognize Hiltons brand culture and live Hiltons values by example every day.
- Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded.
- Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively.
- Lead in all key property issues including capital projects, customer service, and refurbishment.
- Ensure all decisions are made in the best interest of the hotels and Hilton.
- Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property.
- Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which includes hygiene and safety standards.
- Lead in all aspects of business planning.
- Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.
- Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved.
- Maintain good communication with the owner company periodically to ensure that it is aware of the hotels operating conditions and it is satisfied with the hotels operation.
- Perform all relevant requirements and tasks of Hilton.
What are we looking for
A Hotel Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members.
Skills Required
Hospitality, Senior Executive, Guest Satisfaction, Front Office, Business Planning
Hotel Manager
Posted today
Job Viewed
Job Description
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.
CANDIDATE PROFILE
Education and Experience
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area.
- OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Profitability and Departmental Budgets
- Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
- Reviews financial reports and statements to determine how Operations is performing against budget.
- Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
- Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance.
- Strives to maintain profit margins without compromising guest or employee satisfaction.
- Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
- Develops an operational strategy that is aligned with the brand s business strategy and leads its execution.
- Makes and executes key decisions to keep property moving forward towards achievement of goals.
Managing Property Operations
- Strives to improve service performance.
- Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
- Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
- Ensures core elements of the service strategy are in place to produce the desired results.
- Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
Leading Property Operations Teams
- Establishes a vision for product and service delivery on property.
- Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team.
- Ensures employees are treated fairly and equitably.
Managing and Conducting Human Resources Activities
- Observes service behaviors of employees and providing feedback to individuals and/or managers.
- Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
- Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Stays knowledgeable of leadership talent in the property.
- Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
Skills Required
Business Administration, Housekeeping, Finance, Operations, Operations Management, Service Delivery
Hotel Manager
Posted 4 days ago
Job Viewed
Job Description
Company Overview
Gamut HR Solutions, headquartered in Hyderabad, is dedicated to connecting job seekers with suitable positions. As a small team of dedicated professionals, we specialize in HR solutions and are committed to finding the right talent for our clients. Visit us at Gamut HR Solutions .
Job Overview
We are seeking a Hotel Manager for a full-time position in Visakhapatnam. This mid-level role requires a dynamic individual with 4 to 6 years of work experience in the hospitality industry. The ideal candidate will exhibit exceptional leadership abilities, robust guest relations skills, and effective operational management experience.
Qualifications and Skills
- Minimum of 4 years of experience in hotel management or related field.
- Demonstrated expertise in guest relations for ensuring high guest satisfaction levels. (Mandatory skill)
- Proven ability to manage hotel operations efficiently and handle daily management tasks. (Mandatory skill)
- Strong team leadership skills to inspire and lead by example. (Mandatory skill)
- Competence in designing and delivering staff training programs that enhance performance.
- Proficiency in revenue management, optimizing financial performance and gaining a competitive edge.
- Skilled in resolving guest complaints effectively to maintain a positive reputation.
- Experience in managing budgets and working with financial planning to maximize profit margins.
Roles and Responsibilities
- Oversee daily operations of the hotel, ensuring efficient and smooth functioning.
- Lead and mentor a team, fostering a collaborative and high-performance work culture.
- Enhance guest relations by addressing issues and promoting satisfaction.
- Implement strategies for revenue growth and financial optimization of hotel services.
- Ensure compliance with health, safety, and legal standards in all hotel operations.
- Develop and execute marketing strategies to boost the hotels presence and occupancy.
- Coordinate and manage staff training sessions to improve service quality.
- Handle guest complaints and feedback with professionalism, aiming for a resolution that maintains guest loyalty.
Boutique Hotel Manager
Posted today
Job Viewed
Job Description
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Boutique Hotel Manager
Posted today
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Job Description
Boutique Hotel Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee all day-to-day operations of the boutique hotel, including front office, housekeeping, food and beverage, and maintenance.
- Develop and implement strategies to maximize revenue and guest satisfaction.
- Manage and motivate the hotel staff, fostering a positive and productive work environment.
- Ensure adherence to all hotel policies, procedures, and service standards.
- Monitor financial performance, including budgeting, forecasting, and cost control.
- Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
- Develop and implement marketing and sales strategies to attract guests and build brand loyalty.
- Maintain relationships with suppliers and vendors.
- Ensure compliance with all health, safety, and licensing regulations.
- Conduct regular property inspections to ensure high standards of cleanliness and presentation.
- Plan and execute special events and promotions.
- Report on key performance indicators to senior management.
- Champion a culture of exceptional guest service and attention to detail.
Qualifications:
- Proven experience as a Hotel Manager or Assistant Hotel Manager, preferably in a boutique or luxury setting.
- Strong understanding of hotel operations, including revenue management, sales, and marketing.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage and motivate a team.
- Financial acumen with experience in budgeting and P&L management.
- Proficiency in hotel management software (PMS) and reservation systems.
- A passion for hospitality and guest service excellence.
- Problem-solving skills and the ability to handle challenging situations effectively.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Experience in managing remote teams or operations is a plus.
Hotel Manager - Bargur
Posted today
Job Viewed
Job Description
Hi,
We are hiring for our client, Hotel Manager for Bargur location.
Job Overview
We are seeking a seasoned Hotel Manager for a senior-level, full-time position in Krishnagiri. The ideal candidate will have extensive experience in hospitality management, showcasing a strong ability to oversee hotel operations, manage various departments, and ensure guest satisfaction. This is an excellent opportunity for a motivated individual to lead a team and drive the success of the hotel's operations.
Qualifications and Skills
- Extensive experience in food and beverage management to ensure quality and efficient operations.
- Proven skills in housekeeping supervision for upholding cleanliness standards throughout the hotel.
- In-depth knowledge of property management systems for seamless hotel operations.
- Ability to plan and execute events impeccably while maintaining the hotel's reputation.
- Exemplary team leadership skills to guide, motivate, and develop hotel staff.
- Proficiency in vendor management to establish and maintain supplier relationships (Mandatory skill).
- Strong budgeting skills for effective financial management and cost control (Mandatory skill).
- Expertise in compliance management to ensure all operations adhere to industry regulations and standards (Mandatory skill).
Roles and Responsibilities
- Oversee all hotel operations, including front desk, housekeeping, and food services, ensuring exceptional guest experience.
- Develop and implement strategic plans to increase guest satisfaction and operational efficiency.
- Manage budgets, forecast financial needs, and maximize profitability without compromising quality.
- Ensure strict adherence to safety, cleanliness, and all applicable industry regulations.
- Lead and mentor a diverse team of employees, fostering a positive and productive work environment.
- Establish relationships with vendors and negotiate contracts to procure necessary supplies and services.
- Coordinate and manage hotel events, ensuring successful execution and guest satisfaction.
- Monitor property's performance metrics, generate reports, and implement improvements as needed.