10 Hotel Management jobs in Dehradun
Front Office Executive
Posted 1 day ago
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**Job Number** 25131003
**Job Category** Rooms & Guest Services Operations
**Location** Le Méridien Dehradun India, Village Khabarwala Galajwadi,, Dehradun, India, India,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Front Office Executive
Posted 8 days ago
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Job Description
**Job Number** 25125553
**Job Category** Rooms & Guest Services Operations
**Location** Fairfield by Marriott Dehradun, Mauza Malasi, Dehradun, Uttarakhand, India, 248001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Front Office Executive
Posted today
Job Viewed
Job Description
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or . equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Front Office Executive
Posted 1 day ago
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Job Description
Job Position- Front Desk Executive
Experience- 1 to 3 Years
Salary-3.00 to 4.00 LPA
Job Location- Lower Parel, Mumbai
About the company - Our client, is a trusted, respected Pharmaceutical Company in the field of DERMATOLOGY and they are into developing, manufacturing and creating MEGA BRANDS which shall lead in their respective therapy class, embarked on its journey on 2003, with a focus to improve the quality of life of those suffering from skin diseases.
Currently our client is engaged in marketing around 25 DERMA BRANDS with PAN INDIA operations.
Position Overview
The Receptionist will be the first point of contact for visitors and callers, representing the company with professionalism and courtesy. The role involves handling front desk operations, managing incoming calls, greeting guests, and providing administrative support to various departments.
Key Responsibilities
1. Front Desk Management
- Greet and welcome visitors and Directors in a professional manner.
- Maintain the reception area to ensure it is clean, organized, and presentable.
2. Call Handling
- Answer, screen, and forward incoming phone calls.
- Provide basic information about the company to callers and direct queries to the appropriate departments.
3. Visitor Management
- Maintain visitor logs and issue visitor passes.
- Inform relevant staff members about guest arrivals.
4. Administrative Support
- Handle incoming and outgoing correspondence (emails, couriers, letters).
- Assist in scheduling meetings and appointments.
- Support HR and admin teams with clerical tasks, data entry, and document filing.
5. Coordination & Communication
- Liaise with office staff to ensure smooth day-to-day operations.
- Assist in organizing company events and meetings when required.
Qualifications & Skills
- Graduate in any field.
- Proven experience as a receptionist, front office representative, or similar role.
- Proficient in MS Office (Word, Excel, Outlook).
- Excellent communication skills (verbal and written).
- Professional appearance and a positive attitude.
- Strong organizational and multitasking abilities.
Candidates can mail their CVs to
Front Office Assistant
Posted today
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Job Description
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
**Responsibilities**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
**Requirements and skills**
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
**Job Types**: Full-time, Permanent
Pay: From ₹14,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Front Office Assistant
Posted today
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Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. You will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
**Duties and Responsibilities**
As Front Office Assistant, You will assume full responsibility for the efficient operation in the following:
- Greet guests on arrival and conduct check-in and registration procedures in an efficient and friendly manner, using guest names whenever possible.
- Knowledge of room rates and suggesting upselling when necessary.
- Ascertain guest satisfaction, collect keys, ensure that all guest billing procedures are handled correctly, minimize rebates during check out, and bid guest farewell.
- Maintain a balanced bank assigned by the hotel. Make changes, cash checks, and exchange foreign currency. Reconcile all transactions at the close of each shift.
- Maintain efficient administration within the department preparing and submitting operational reports on time.
- Conduct procedures involved in the provision of guest in-room amenities.
- Ensure all equipment in the department is kept clean and in good working condition.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
**Qualifications**
To execute the position of Front Office Assistant, You must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 1-year experience in a similar hotel operational setting. A hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include MS Office - Word, Excel, PowerPoint, and Outlook. I am also familiar with various hotel systems including POS, PMS, and CRM platforms.
- Fluent in English.
The above is intended to provide an overview of the role and responsibilities of a Front Office Assistant at Six Senses Vana, Dehradun. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses Vana, Dehradun is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Front Office Executive
Posted today
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Job Description
- **_
Pay: ₹14,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Work Location: In person
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Admission Counselor/front Office
Posted today
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**Key Responsibilities**:
- **Admission Counseling**:
- Provide comprehensive information to prospective parents about the school's curriculum, extracurricular activities, and admission policies.
- Guide parents through the admission process, including answering questions and scheduling tours.
- Coordination with Admissions team on managing the leads
- Filing data on CRM and follow up based on the same.
- **Front Office Management**:
- Greet visitors, parents, and respond to their inquiries in a professional and courteous manner.
- Ensure the front desk area is organized, welcoming, and reflective of the school's values.
- **Administrative Support**:
- Assist with maintaining admissions, student records, enrollment data, and other related documentation.
- Coordinate meetings, appointments, and school tours for prospective parents.
- Handle office tasks such as filing, data entry, copying, and distributing information as required.
- Support the admissions department in tracking and reporting key metrics, including enrollment numbers.
- **Collaboration**:
- Collaborate with the admissions team, school administration, and teachers to ensure a smooth transition for new students.
- Work with the marketing team to manage new admissions & their follow ups.
- Provide feedback to the management team about concerns, and suggestions from prospective parents.
**Qualifications**:
- Bachelor’s degree in a relevant field (Education, Business Administration, or related discipline).
- Minimum of 1-3 years of experience in admissions, front office management, or a customer service role.
- Strong communication and interpersonal skills with the ability to engage with parents in a professional manner.
- Excellent organizational and time-management skills.
- Proficiency in Microsoft Office Suite
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
**Key Attributes**:
- Friendly, approachable, and welcoming demeanor.
- Attention to detail and high level of professionalism.
- Strong problem-solving skills and the ability to handle sensitive situations with discretion.
- Team-oriented mindset with a positive attitude.
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Work Location: In person
Guest Service Officer - Front Office
Posted 8 days ago
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You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division
**Qualifications:**
Diploma/qualification in Hospitality or Tourism Management
**Primary Location:** IN-Uttarakhand-Dehradun
**Organization:** Hyatt Regency Dehradun
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** DEH000269
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Guest Service Officer - Front Office
Posted today
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Guest Service Officer - Front Office
Hyatt Regency Hyatt Regency Dehradun IN - Uttarakhand - DehradunFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: DEH000269LocalSummary
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms DivisionQualifications
Diploma/qualification in Hospitality or Tourism Management