34 Hotel Management jobs in Dehradun
Front Desk Coordinator & Guest Services - Luxury Resort
248001 Dehradun, Uttarakhand
₹28000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Join our esteemed hospitality team as a Front Desk Coordinator & Guest Services professional at our breathtaking luxury resort, nestled amidst the serene beauty of Dehradun, Uttarakhand, IN . This is a hands-on role requiring your presence on-site to ensure every guest experiences unparalleled service and comfort. We are seeking an individual with a passion for hospitality, exceptional interpersonal skills, and a meticulous eye for detail. As the first point of contact for our guests, you will be responsible for managing check-ins and check-outs, handling guest inquiries and requests with grace and efficiency, coordinating with various hotel departments to fulfill guest needs, and ensuring a seamless and memorable stay. You will also be tasked with maintaining the lobby's pristine appearance, managing reservations, and resolving any guest concerns promptly and professionally.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Welcome guests warmly and professionally upon arrival, ensuring a positive first impression.
- Manage the check-in and check-out process efficiently, accurately, and in a timely manner.
- Handle all guest inquiries, requests, and concerns via phone, email, and in-person with promptness and courtesy.
- Coordinate with housekeeping, maintenance, and food and beverage departments to ensure guest satisfaction.
- Provide accurate information about resort facilities, services, local attractions, and activities.
- Manage reservations, booking systems, and room assignments effectively.
- Address and resolve guest complaints or issues, escalating to management when necessary.
- Maintain the cleanliness and presentation of the front desk and lobby area.
- Process payments and reconcile cash and credit card transactions accurately.
- Assist guests with special requests, such as transportation arrangements or dining reservations.
- Contribute to upselling resort services and packages to enhance guest stays.
- Uphold the resort's standards of service excellence and brand reputation.
Qualifications:
- Previous experience in a front desk, guest services, or hospitality role is highly preferred.
- Excellent communication and interpersonal skills, with a friendly and engaging demeanor.
- Strong customer service orientation and a genuine desire to assist guests.
- Proficiency in using hotel management software and standard office applications.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Strong problem-solving skills and the ability to remain calm under pressure.
- A professional appearance and positive attitude.
- Flexibility to work various shifts, including weekends and holidays.
- High school diploma or equivalent required; hospitality certifications are a plus.
- A passion for creating memorable guest experiences.
This advertiser has chosen not to accept applicants from your region.
0
Front Office Assistant
Dehradun, Uttarakhand
Marriott
Posted 8 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Le Meridien Dehradun Resort & Spa, Village Khabarwala Galajwadi,, Dehradun, India, India,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Le Meridien Dehradun Resort & Spa, Village Khabarwala Galajwadi,, Dehradun, India, India,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Front Office Associate
Dehradun, Uttarakhand
Marriott
Posted 8 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Fairfield by Marriott Dehradun, Mauza Malasi, Dehradun, Uttarakhand, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Fairfield by Marriott Dehradun, Mauza Malasi, Dehradun, Uttarakhand, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
2
Front Office Executive
Dehradun, Uttarakhand
Marriott
Posted 8 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Fairfield by Marriott Dehradun, Mauza Malasi, Dehradun, Uttarakhand, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Fairfield by Marriott Dehradun, Mauza Malasi, Dehradun, Uttarakhand, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
3
Front Office Executive
Dehradun, Uttarakhand
Dolkhar
Posted 4 days ago
Job Viewed
Job Description
Company Description
At Dolkhar, inspired by Ladakh’s people, culture, and traditional values, we have created a boutique hotel that seamlessly integrates a piece of Ladakh with the world while emphasizing conscious, sustainable, and contextual travel. Situated in Tukcha, at the heart of Leh, our boutique stay provides convenient access to essential amenities while offering a serene environment where the mountains echo. We take pride in our seven villas, crafted using locally sourced materials and techniques by Ladakhi artisans, embodying our ideals of community and sustainability. Our rooms reflect the landscape of Ladakh and embody our commitment to creating a zero-waste and zero-plastic ecosystem.
This is a full-time on-site role for a Front Office Executive located in Ladakh, India. The Front Office Executive will be responsible for managing receptionist duties, handling front office tasks, and providing excellent customer service. Key responsibilities include greeting and assisting guests, managing reservations, answering phone calls, and ensuring the smooth operation of the front desk. The role involves significant interaction with guests and requires strong communication and interpersonal skills.
- Interpersonal Skills and Communication skills
- Experience in Receptionist Duties and Front Office tasks
- Strong Customer Service skills
- Excellent organizational and multitasking abilities
- Proficiency in using office management software
- Previous experience in the hospitality industry is a plus
- Ability to work independently and as part of a team
This advertiser has chosen not to accept applicants from your region.
4
Front Office Assistant
Mussoorie, Uttarakhand
DLS Hotels
Posted today
Job Viewed
Job Description
**1. Greet and welcome guests, responding to their inquiries and resolving issues.**
**2. Manage check-in/check-out processes, room assignments, and key card issuance.**
**3. Handle guest registrations, cancellations, and modifications.**
**4. Process payments, handle cash and credit transactions.**
**5. Answer and direct phone calls, take messages.**
**6. Maintain accurate records, update guest information.**
**7. Coordinate room upgrades/downgrades, resolve room assignment issues.**
**8. Liaise with housekeeping, F&B, and other departments.**
**9. Handle guest complaints, resolve issues promptly.**
**10. Maintain lobby area, ensure cleanliness and organization**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Application Deadline: 06/10/2024
Expected Start Date: 06/10/2024
**2. Manage check-in/check-out processes, room assignments, and key card issuance.**
**3. Handle guest registrations, cancellations, and modifications.**
**4. Process payments, handle cash and credit transactions.**
**5. Answer and direct phone calls, take messages.**
**6. Maintain accurate records, update guest information.**
**7. Coordinate room upgrades/downgrades, resolve room assignment issues.**
**8. Liaise with housekeeping, F&B, and other departments.**
**9. Handle guest complaints, resolve issues promptly.**
**10. Maintain lobby area, ensure cleanliness and organization**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Application Deadline: 06/10/2024
Expected Start Date: 06/10/2024
This advertiser has chosen not to accept applicants from your region.
5
Front Office Executive
Dehradun, Uttarakhand
Nibav Lifts
Posted today
Job Viewed
Job Description
**Position**: Front Office Executive
**Location**: Nibav Experience Center, Dehradun
**Company**: Nibav Lifts Pvt Ltd
**Experience**: 0-2 years (Freshers can apply)
**Education**: Minimum Undergraduate Degree (Any stream)
**Joining**: Immediate joiners preferred
**Job Summary**:
The Front Office Executive (Operations) will be responsible for supporting the daily administrative and operational functions of the showroom. The role focuses on ensuring smooth day-to-day operations, maintaining showroom cleanliness and brand standards, managing inventory, and assisting the internal team to enhance the overall customerexperience.
- Note: This role does not include any sales-related responsibilities._
**Key Responsibilities**:
1. Operational Management:
- Assist in managing the day-to-day Admin operations of the showroom, ensuring compliance
with company policies and procedures.
- Oversee showroom opening and closing procedures, ensuring all operational tasks are completed accurately and on time.
2. Inventory Management:
- Monitor and manage stationery & housekeeping inventory, ensuring demo-lifts are well maintained and displays of samples are visually appealing.
3. Showroom Presentation:
- Ensure the showroom is clean, organized, and visually appealing, adhering to company merchandising standards.
- Oversee the setup and maintenance of showroom displays, ensuring they are attractive and well-maintained.
4. Customer Service Support:
- Provide support to the sales team in handling customer inquiries and ensuring a high level of customer service.
- Address any operational issues that may arise during the showroom’s operation, ensuring prompt resolution.
5. Documentation and Reporting:
- Maintain accurate records of showroom operations, including inventory counts, client walk-ins, and maintenance logs.
- Prepare and submit regular reports on showroom maintenance reports, inventory, and operational issues to the reporting manager.
6. Maintenance and Facilities Management:
- Coordinate with maintenance personnel and vendors to ensure the showroom is well-maintained and all equipment is in working order. Handle minor repairs and troubleshooting of showroom equipment and fixtures.
7. Compliance and Safety:
- Ensure compliance with health and safety regulations, maintaining a safe environment for staff and customers.
- Conduct regular safety inspections and address any hazards or safety concerns promptly.
**Qualifications**:
- Bachelor’s degree (preferred in any field, commonly in Commerce, Business Administration, or Arts), or Diploma holders in Hospitality, Front Office, or Retail Management.
**Experience**:
- 0-2 years for entry-level FOEs (Freshers can also be considered if they have strong communication and grooming skills).
- Experience in similar roles in retail, hospitality, or front-desk/customer-facing positions is highly preferred.
**Key Skills Required**:
- Excellent communication skills (Fluency in English and regional language).
- Customer service orientation.
- Good interpersonal skills and presentation.
- Ability to handle walk-in clients, coordinate with internal teams, and manage basic administrative tasks.
**Grooming & Personality**:
- Presentable appearance, neat grooming.
- Polite and professional behavior.
- Ability to multitask and stay composed under pressure.
**How to Apply**:
Pay: ₹13,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
Work Location: In person
**Location**: Nibav Experience Center, Dehradun
**Company**: Nibav Lifts Pvt Ltd
**Experience**: 0-2 years (Freshers can apply)
**Education**: Minimum Undergraduate Degree (Any stream)
**Joining**: Immediate joiners preferred
**Job Summary**:
The Front Office Executive (Operations) will be responsible for supporting the daily administrative and operational functions of the showroom. The role focuses on ensuring smooth day-to-day operations, maintaining showroom cleanliness and brand standards, managing inventory, and assisting the internal team to enhance the overall customerexperience.
- Note: This role does not include any sales-related responsibilities._
**Key Responsibilities**:
1. Operational Management:
- Assist in managing the day-to-day Admin operations of the showroom, ensuring compliance
with company policies and procedures.
- Oversee showroom opening and closing procedures, ensuring all operational tasks are completed accurately and on time.
2. Inventory Management:
- Monitor and manage stationery & housekeeping inventory, ensuring demo-lifts are well maintained and displays of samples are visually appealing.
3. Showroom Presentation:
- Ensure the showroom is clean, organized, and visually appealing, adhering to company merchandising standards.
- Oversee the setup and maintenance of showroom displays, ensuring they are attractive and well-maintained.
4. Customer Service Support:
- Provide support to the sales team in handling customer inquiries and ensuring a high level of customer service.
- Address any operational issues that may arise during the showroom’s operation, ensuring prompt resolution.
5. Documentation and Reporting:
- Maintain accurate records of showroom operations, including inventory counts, client walk-ins, and maintenance logs.
- Prepare and submit regular reports on showroom maintenance reports, inventory, and operational issues to the reporting manager.
6. Maintenance and Facilities Management:
- Coordinate with maintenance personnel and vendors to ensure the showroom is well-maintained and all equipment is in working order. Handle minor repairs and troubleshooting of showroom equipment and fixtures.
7. Compliance and Safety:
- Ensure compliance with health and safety regulations, maintaining a safe environment for staff and customers.
- Conduct regular safety inspections and address any hazards or safety concerns promptly.
**Qualifications**:
- Bachelor’s degree (preferred in any field, commonly in Commerce, Business Administration, or Arts), or Diploma holders in Hospitality, Front Office, or Retail Management.
**Experience**:
- 0-2 years for entry-level FOEs (Freshers can also be considered if they have strong communication and grooming skills).
- Experience in similar roles in retail, hospitality, or front-desk/customer-facing positions is highly preferred.
**Key Skills Required**:
- Excellent communication skills (Fluency in English and regional language).
- Customer service orientation.
- Good interpersonal skills and presentation.
- Ability to handle walk-in clients, coordinate with internal teams, and manage basic administrative tasks.
**Grooming & Personality**:
- Presentable appearance, neat grooming.
- Polite and professional behavior.
- Ability to multitask and stay composed under pressure.
**How to Apply**:
Pay: ₹13,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
Work Location: In person
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6
Front Office Assistant
Dehradun, Uttarakhand
Care Wellness
Posted today
Job Viewed
Job Description
Communication skills, cash handling, working with card swipe machine and ERP Software etc.
For any Query call / whatsapp:
**Job Types**: Full-time, Permanent
Pay: ₹9,500.00 - ₹15,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Fixed shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person
For any Query call / whatsapp:
**Job Types**: Full-time, Permanent
Pay: ₹9,500.00 - ₹15,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Fixed shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
7
Guest Service Officer - Front Office
Dehradun, Uttarakhand
Hyatt
Posted 8 days ago
Job Viewed
Job Description
**Description:**
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division
**Qualifications:**
Diploma/qualification in Hospitality or Tourism Management
**Primary Location:** IN-Uttarakhand-Dehradun
**Organization:** Hyatt Regency Dehradun
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** DEH
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division
**Qualifications:**
Diploma/qualification in Hospitality or Tourism Management
**Primary Location:** IN-Uttarakhand-Dehradun
**Organization:** Hyatt Regency Dehradun
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** DEH
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
8
Guest Service Officer - Front Office
Dehradun, Uttarakhand
Hyatt Corporation
Posted today
Job Viewed
Job Description
Guest Service Officer - Front Office
Hyatt Regency Hyatt Regency Dehradun IN - Uttarakhand - DehradunFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: DEH LocalSummary
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms DivisionQualifications
Diploma/qualification in Hospitality or Tourism Management
This advertiser has chosen not to accept applicants from your region.
9