4 Hotel Management jobs in Panaji
GSA- Front Office
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GSA-Front Office
First impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
- Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
Qualifications
Your experience and skills include:
- Relevant diploma / degree in Hotel Management.
- Minimum 1-2 years of experience.
- Excellent multi-tasking, problem solving, service orientation and interpersonal team skills.
- Displays high level of flexibility, initiative, sincerity and team work.
- Knowledge about Opera would be an advantage.
Additional Information
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Guest Service Associate - Front Office
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Job Description
Guest Service Associate - Front Office
Posted today
Job Viewed
Job Description
- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
- Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
- Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
Array
Guest Service Associate-Front Office-Novotel Goa Panjim
Posted today
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Job Description
- Ensure quality and appropriateness of customer service provided.
- To maintain Front Office log book and shift reports.
- Respond to inquiries and resolve problems in an effective manner.
- Ensure all guests receive a swift, smooth, professional and friendly check in and check out
- Ensure quality in all aspects of the job.
- Liaise with other departments for the resolution of day-to-day administrative and operational issues.
- Carry out other duties which naturally fall within the reasonable expectations of the post.
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