1,531 Hotel Managers jobs in India

• Oversee the daily operations of the front desk and guest services department.
• Manage, train, and motivate the front desk team to ensure exceptional service delivery.
• Handle guest inquiries, complaints, and special requests efficiently and courteously.
• Ensure all guests receive a warm welcome and attentive service throughout their stay.
• Develop and implement standard operating procedures for front-office operations.
• Manage room inventory, reservations, and check-in/check-out processes.
• Coordinate with other hotel departments (housekeeping, F&B, maintenance) to ensure seamless guest experience.
• Monitor guest feedback and implement improvements based on reviews and suggestions.
• Maintain high standards of appearance and professionalism for the front desk area.
• Manage and reconcile daily cash and credit card transactions.

• Bachelor's degree in Hospitality Management, Tourism, or a related field is preferred.
• Minimum of 3-5 years of experience in front-office management or guest services within the hospitality industry.
• Proven leadership and team management skills.
• Excellent customer service and interpersonal skills.
• Strong problem-solving abilities and the capacity to handle stressful situations calmly.
• Familiarity with hotel management software (PMS systems).
• Excellent communication skills in English and local languages.
• Adept at managing reservations and guest expectations.
• A passion for delivering outstanding guest experiences.
• Flexibility to work various shifts, including weekends and holidays.

• Oversee all daily front office operations, including check-in/check-out, reservations, and guest inquiries.
• Manage and train the front desk, concierge, and bell desk teams, ensuring adherence to service standards and procedures.
• Implement and maintain high standards of guest service, proactively addressing and resolving guest concerns and complaints.
• Develop and execute strategies to enhance guest satisfaction and loyalty.
• Monitor operational performance, identify areas for improvement, and implement corrective actions.
• Manage room inventory and occupancy rates in coordination with the revenue management team.
• Ensure the smooth and efficient handling of all guest requests and special arrangements.
• Prepare daily, weekly, and monthly reports on front office performance and key metrics.
• Collaborate with other departments, such as housekeeping and F&B, to ensure seamless guest experiences.
• Maintain a professional and welcoming atmosphere throughout the lobby and reception areas.
• Handle cash, credit card transactions, and reconcile daily accounting reports.
• Stay abreast of industry trends and best practices in hospitality management.
• Conduct regular team meetings to communicate goals, updates, and feedback.
• Uphold the company's brand standards and values at all times.

• Minimum of 3-5 years of experience in a supervisory or management role within the hospitality industry.
• Proven track record in guest relations and service delivery.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving abilities and decision-making capabilities.
• Proficiency in hotel management software (PMS) and standard office applications.
• A degree or diploma in Hotel Management or a related field is preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Impeccable grooming and presentation standards.
• Fluency in English and local languages is essential.
• Passion for delivering outstanding customer service and exceeding guest expectations.

Job Title: Guest Service Associate (GSA)

Department: Food & Beverage Service

Location: Mumbai (Various Outlets – China Bistro, Glocal Junction, and other Foodlink brands)

Company: Foodlink F&B Holdings India Ltd.

Job Summary:

The Guest Service Associate is responsible for providing excellent customer service to guests in the restaurant, ensuring their dining experience is memorable, comfortable, and up to the company’s standards. The GSA plays a key role in maintaining the restaurant’s service quality, cleanliness, and guest satisfaction.

Key Responsibilities:

• Greet guests warmly and assist them with seating arrangements.
• Present menus, take accurate food and beverage orders, and ensure timely service.
• Maintain complete knowledge of menu items, ingredients, and daily specials.
• Ensure tables are properly set up and the dining area is clean and organized.
• Serve food and beverages in a courteous and professional manner.
• Check with guests to ensure satisfaction with each course and overall service.
• Handle guest complaints and feedback politely, escalating to supervisors when necessary.
• Coordinate with kitchen and bar staff to ensure smooth service flow.
• Assist in clearing tables, resetting for the next guests, and maintaining hygiene standards.
• Follow all company policies, SOPs, and hygiene/safety procedures.

Qualifications and Experience:

• Minimum 1–2 years of experience in a similar role in a restaurant or hotel.
• Diploma or certification in Hotel Management or F&B Service preferred.
• Good communication and interpersonal skills.
• Positive attitude, grooming standards, and guest-focused approach.
• Ability to work in a fast-paced environment and flexible with shift timings.

Key Skills:

️ Guest Handling & Service

Communication & Interpersonal Skills

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This is a full-time on-site role for a Front Office Assistant at Grand Padappai Residency located in Chennai. The Front Office Assistant will be responsible for greeting and assisting guests, managing phone calls, scheduling appointments, and providing general administrative and clerical support to ensure smooth front office operations.

• Strong Interpersonal Skills and Phone Etiquette
• Proficient in Appointment Scheduling and Administrative Assistance
• Excellent Clerical Skills
• Ability to multitask and manage time effectively
• Good written and verbal communication skills
• Experience in customer service or front desk roles is a plus
• Basic computer skills and knowledge of office management systems

Salary - 18000 to 27000 depending on experience

Role Description

This is a full-time on-site role for a Hotel Receptionist. The Hotel Receptionist will be responsible for overseeing receptionist duties, managing reservations, ensuring proper phone etiquette, and providing exceptional customer service. Day-to-day tasks include greeting and welcoming guests, handling check-in and check-out processes, billing, answering phone calls, and assisting with guests' inquiries and requests.

Qualifications

• Strong interpersonal skills and communication abilities
• Experience in Receptionist Duties and Reservations
• Proficiency in Phone Etiquette and Customer Service
• Excellent organizational and multitasking abilities
• Ability to work independently and as part of a team
• Prior experience in the hospitality industry is a plus
• High school diploma or equivalent;
  additional qualifications in hospitality management are a plus

We're Hiring: Reservation Executive

Location: Mattancherry, Kochi | Full-Time

Experience: 1–3 Years

Apply at:

Subject: Application – Reservation Executive

About Terra Destinations

Terra Destinations is a boutique travel company specializing in:

Hotel Reservations

Company Description

NALAPAD HOTELS PRIVATE LIMITED is a company based out of Sheshadripuram, BANGALORE, Karnataka, India.

Role Description

This is a full-time on-site Front Desk Receptionist role located in Bengaluru. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and providing excellent customer service on a day-to-day basis.

Qualifications

• IDS Software knowledge and experience is a must.
• Phone Etiquette, Communication, and Customer Service skills
• Experience in Receptionist Duties and Clerical Skills
• Excellent verbal and written communication skills
• Ability to multitask and prioritize effectively
• Proficiency in Microsoft Office Suite
• Previous experience in a hospitality or customer-facing role is a plus
• High school diploma or equivalent

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This is a full-time on-site role for a Front Desk Staff member at Woodlands Inn, located in Chennai. As a Front Desk Staff member, you will be responsible for managing receptionist duties, handling phone calls, providing excellent customer service, and maintaining accurate records. You will also be the first point of contact for guests, ensuring they have a positive experience from check-in to check-out.

• Expertise in Receptionist Duties and Customer Service
• Proficiency in Phone Etiquette and Communication
• Basic Computer Literacy skills
• Ability to work independently and as part of a team
• Excellent organizational and multitasking skills
• Previous experience in hospitality or a similar role is a plus