1,152 Hotel Operations jobs in India
Hotel Operations Manager
Murshidabad, West Bengal
Hotel Palace View - India
Posted today
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Job Description
Company Description
Hotel Palace View - Murshidabad is a hospitality company based in Lalbagh, Murshidabad, West Bengal. Known for its excellent service and luxurious accommodations, this hotel caters to travelers seeking both comfort and grandeur. Hotel Palace View prides itself on creating memorable experiences for its guests through exceptional service and attention to detail.
Role Description
This is a full-time on-site role for a Hotel Operations Manager located in Murshidabad. The Hotel Operations Manager will oversee daily operations, ensure customer satisfaction, manage staff, and maintain high standards of service. Additional responsibilities include handling guest inquiries and complaints, overseeing financial management, and ensuring compliance with safety and health regulations. The role involves training staff and continuously improving operational efficiency.
Qualifications
Hotel Palace View - Murshidabad is a hospitality company based in Lalbagh, Murshidabad, West Bengal. Known for its excellent service and luxurious accommodations, this hotel caters to travelers seeking both comfort and grandeur. Hotel Palace View prides itself on creating memorable experiences for its guests through exceptional service and attention to detail.
Role Description
This is a full-time on-site role for a Hotel Operations Manager located in Murshidabad. The Hotel Operations Manager will oversee daily operations, ensure customer satisfaction, manage staff, and maintain high standards of service. Additional responsibilities include handling guest inquiries and complaints, overseeing financial management, and ensuring compliance with safety and health regulations. The role involves training staff and continuously improving operational efficiency.
Qualifications
- Operations Management skills with experience to handle newly established property.
- Customer Satisfaction and Customer Service skills
- Effective Communication skills
- Training and team management skills
- Proven experience in hospitality or hotel management
- Strong leadership and organizational skills
- Ability to work effectively in a fast-paced environment
- Bachelor's degree in Hospitality Management, Business Administration.
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0
Hotel Operations Manager
201304 Noida, Uttar Pradesh
₹65000 Annually
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Job Description
Our client is recruiting a seasoned Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Noida, Uttar Pradesh, IN . This is a critical on-site role requiring strong leadership and a comprehensive understanding of the hospitality industry. The Operations Manager will be responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all departments, including front desk, housekeeping, food and beverage, and maintenance. Your duties will involve developing and implementing operational policies and procedures, managing budgets, controlling costs, and optimizing revenue streams. You will lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment. Essential responsibilities include overseeing inventory management, ensuring compliance with health and safety regulations, and handling guest complaints and resolving issues promptly. The ideal candidate will possess exceptional interpersonal, communication, and problem-solving skills, with a proven ability to manage complex operations and drive customer satisfaction. A strong background in hotel management or a related field is required. Experience with property management systems (PMS) and other relevant hospitality software is necessary. You must be adept at strategic planning, financial management, and implementing service excellence initiatives. If you are a passionate hospitality leader dedicated to delivering outstanding guest experiences, we encourage you to apply.
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1
Hotel Operations Manager
380014 Ahmedabad, Gujarat
₹700000 Annually
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Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of a premier hospitality establishment in Ahmedabad, Gujarat, IN . This role is fundamental to ensuring exceptional guest experiences, maintaining high standards of service, and optimizing operational efficiency across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. You will be responsible for managing staff, developing and implementing operational policies, controlling budgets, and ensuring compliance with health and safety regulations. The ideal candidate will possess a comprehensive understanding of hotel management principles and a proven ability to lead and motivate a diverse team. Key responsibilities include recruiting, training, and supervising hotel staff; setting performance goals and conducting evaluations; managing inventory and procurement; overseeing the quality of services provided; and resolving guest complaints effectively. You will also play a key role in implementing new initiatives to enhance guest satisfaction and operational performance. A degree in Hospitality Management, Business Administration, or a related field is required, coupled with a minimum of 5-7 years of progressive experience in hotel operations. Strong leadership, decision-making, and problem-solving skills are essential. Excellent interpersonal and communication skills are necessary for interacting with guests, staff, and vendors. Proficiency in property management systems (PMS) and other hotel management software is expected. Knowledge of budgeting, financial reporting, and cost control measures is crucial. The ability to work flexible hours, including evenings, weekends, and holidays, is a requirement for this role. If you are a results-oriented hospitality professional dedicated to delivering excellence and driving operational success, we invite you to apply.
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2
Hotel Operations Manager
390010 Vadodara, Gujarat
₹60000 Monthly
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Job Description
Our client is seeking a highly organized and experienced Hotel Operations Manager to oversee the day-to-day operations of their esteemed establishment. This role is critical for ensuring seamless service delivery across all departments, including front desk, housekeeping, food and beverage, and maintenance. You will be responsible for managing staff, optimizing operational efficiency, maintaining high standards of guest satisfaction, and contributing to the overall profitability of the hotel.
Key Responsibilities:
Qualifications:
This is an on-site position based in Vadodara, Gujarat, IN . The ideal candidate will possess a passion for hospitality and a drive to lead a team towards operational excellence.
Key Responsibilities:
- Supervising and coordinating the activities of all hotel departments to ensure smooth operations.
- Developing and implementing operational strategies to enhance guest experience and service quality.
- Managing staff performance, including recruitment, training, scheduling, and performance reviews.
- Overseeing inventory management and procurement of supplies for all departments.
- Ensuring compliance with health, safety, and hygiene standards across the property.
- Managing the hotel's budget, controlling costs, and maximizing revenue opportunities.
- Handling guest complaints and resolving issues promptly and professionally.
- Collaborating with the marketing and sales teams to drive business and enhance brand reputation.
- Conducting regular inspections of the property to ensure facilities are well-maintained and presentable.
- Implementing and monitoring operational policies and procedures.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations, with at least 2 years in a management role.
- Proven track record of successfully managing multiple hotel departments.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software and Microsoft Office Suite.
- In-depth knowledge of hospitality industry best practices and regulations.
- Ability to work flexible hours, including weekends and holidays.
- A commitment to delivering exceptional guest service.
This is an on-site position based in Vadodara, Gujarat, IN . The ideal candidate will possess a passion for hospitality and a drive to lead a team towards operational excellence.
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3
Hotel Operations Manager
201301 Noida, Uttar Pradesh
₹60000 Monthly
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Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to lead their esteemed establishment in **Noida, Uttar Pradesh, IN**. This role is critical in ensuring the seamless delivery of exceptional guest services and the efficient day-to-day operations of the hotel. You will be responsible for overseeing all departments, managing staff, and maintaining high standards of quality and guest satisfaction. This is an on-site position, requiring your active presence and leadership within the hotel.
Responsibilities:
Responsibilities:
- Oversee daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and operational efficiency.
- Manage and mentor a diverse team of hotel staff, fostering a positive and productive work environment.
- Ensure adherence to all hotel policies, procedures, and service standards.
- Monitor departmental budgets, control costs, and manage revenue streams effectively.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with the sales and marketing teams to drive occupancy rates and revenue.
- Manage inventory and procurement of supplies for various departments.
- Ensure compliance with health, safety, and hygiene regulations.
- Train staff on service standards, operational procedures, and safety protocols.
- Analyze performance reports and implement corrective actions as needed.
- Contribute to strategic planning and decision-making for the hotel's long-term success.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or a senior operations role.
- Proven leadership and team management skills.
- Strong understanding of hotel operations across all departments.
- Excellent customer service and interpersonal skills.
- Financial acumen and experience with budgeting and cost control.
- Proficiency in hotel management software (PMS) and standard office applications.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Problem-solving skills and the ability to remain calm under pressure.
- Excellent communication and organizational skills.
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4
Hotel Operations Manager
400601 Thane, Maharashtra
₹80000 Monthly
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Job Description
Our client, a distinguished hospitality group, is actively recruiting for a dynamic and experienced Hotel Operations Manager to oversee operations at their premier property in Thane, Maharashtra . This crucial leadership role demands a comprehensive understanding of all hotel departments, including front office, housekeeping, food and beverage, and maintenance, to ensure seamless daily operations and exceptional guest experiences. The Hotel Operations Manager will be responsible for managing departmental budgets, optimizing operational efficiency, and upholding the highest standards of service quality and guest satisfaction. Key duties include supervising department heads, implementing and enforcing hotel policies and procedures, developing and executing strategic initiatives to drive revenue and control costs, and ensuring compliance with all health, safety, and legal regulations. You will also be tasked with staff training and development, performance management, and resolving guest complaints effectively. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, complemented by a minimum of 5-7 years of progressive experience in hotel management, with a proven track record in operations. Strong leadership, communication, and interpersonal skills are essential, along with exceptional problem-solving and decision-making abilities. A deep understanding of hotel operations, revenue management principles, and customer service excellence is required. Experience with hotel management software (PMS) and POS systems is vital. The ability to work flexible hours, including evenings, weekends, and holidays, is necessary. This position offers a competitive salary, attractive benefits package, and opportunities for career advancement within a prestigious hospitality brand. Join a dedicated team committed to delivering unparalleled service and creating memorable experiences for every guest. This is an exciting opportunity to lead and inspire a talented team in Thane's vibrant hospitality scene.
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5
Hotel Operations Manager
560001 Bangalore, Karnataka
₹75000 Annually
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Job Description
Our client is searching for an experienced and dynamic Hotel Operations Manager to oversee the daily operations of a premier hospitality establishment in the heart of **Bengaluru, Karnataka, IN**. This pivotal role requires a passionate leader dedicated to delivering exceptional guest experiences and ensuring the smooth, efficient running of all hotel departments. The ideal candidate will have a proven track record in hospitality management and a deep understanding of all facets of hotel operations.
Key Responsibilities:
Key Responsibilities:
- Direct and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, and Maintenance, to ensure optimal performance and guest satisfaction.
- Develop and implement strategic plans to achieve revenue goals and enhance the hotel's reputation and market position.
- Oversee budgeting and financial management for all operational departments, ensuring profitability and cost control.
- Recruit, train, motivate, and manage a high-performing team of hospitality professionals.
- Ensure compliance with all health, safety, and sanitation regulations and standards.
- Maintain and improve guest satisfaction through effective problem resolution and service delivery.
- Implement and monitor quality assurance programs to uphold the highest standards of service and presentation.
- Manage vendor relationships and procurement of supplies and services.
- Conduct regular operational audits and implement necessary improvements.
- Act as a brand ambassador, fostering a culture of excellence and customer service throughout the hotel.
- Develop and maintain relationships with key stakeholders, including guests, local authorities, and business partners.
- Plan and oversee special events and promotions to drive business and enhance guest engagement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 7 years of progressive experience in hotel management, with at least 3 years in a senior operational leadership role.
- Proven experience in managing multiple hotel departments and P&L responsibilities.
- Strong understanding of hotel operations, including front desk, F&B, housekeeping, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to lead and develop a diverse team.
- Proficiency in hotel management software and systems.
- Exceptional problem-solving and decision-making abilities.
- A passion for hospitality and a commitment to delivering outstanding guest service.
- Knowledge of local market trends and competitor activities.
- Flexibility to work irregular hours, including weekends and holidays, as dictated by the needs of the hotel.
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6
Hotel Operations Manager
751001 Bhubaneswar, Orissa
₹700000 Annually
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Job Description
Our client is seeking a seasoned and passionate Hotel Operations Manager to oversee the day-to-day operations of a prominent hotel in Bhubaneswar, Odisha, IN . This role requires a leader with exceptional organizational skills, a keen eye for detail, and a commitment to delivering outstanding guest experiences. You will be responsible for managing various departments, ensuring operational efficiency, maintaining high standards of service, and driving profitability.
Responsibilities:
Responsibilities:
- Direct and manage all hotel departments to ensure high-quality service and guest satisfaction, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Develop and implement operational strategies to enhance guest experience and streamline workflows.
- Manage the hotel's budget, controlling costs, and maximizing revenue opportunities.
- Oversee staff recruitment, training, and performance management to ensure a motivated and skilled team.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle guest complaints and resolve issues promptly and effectively.
- Develop and maintain relationships with suppliers and vendors.
- Monitor operational performance through key metrics and implement improvements as needed.
- Work closely with the General Manager to set strategic goals for the hotel.
- Conduct regular inspections of the hotel's facilities to ensure standards are maintained.
- Implement and oversee F&B strategies to enhance dining experiences and profitability.
- Manage inventory and procurement for all operational departments.
- Foster a positive and collaborative work environment for all staff.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or operations, with at least 3 years in a managerial role.
- Strong knowledge of hotel operations, including Front Desk, Housekeeping, F&B, and banqueting.
- Proven ability to manage budgets and control costs effectively.
- Excellent leadership, communication, and problem-solving skills.
- Experience with hotel management software (PMS).
- Ability to work under pressure and handle multiple priorities.
- A passion for delivering exceptional customer service.
- Flexibility to work varied shifts, including weekends and holidays.
- Knowledge of local tourism trends and market conditions is a plus.
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7
Hotel Operations Manager
800001 Patna, Bihar
₹800000 Annually
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Posted today
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Job Description
Our client, a prestigious hospitality group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day management of a flagship property in Patna, Bihar, IN . This critical role involves ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance across all hotel departments. You will be responsible for leading and motivating a diverse team of staff, managing budgets, implementing operational policies, and ensuring compliance with health and safety regulations. The ideal candidate will have a proven track record in hotel management, with strong leadership, problem-solving, and decision-making skills. You should possess a deep understanding of hotel operations, including front desk, housekeeping, food & beverage, and maintenance. Excellent communication and interpersonal skills are essential for fostering positive relationships with guests, staff, and suppliers. This role requires a hands-on approach, a keen eye for detail, and the ability to thrive in a demanding, fast-paced environment. You will be instrumental in driving service excellence, optimizing resource utilization, and enhancing the overall guest experience. We are looking for a strategic thinker who can identify opportunities for improvement and implement effective solutions to achieve business objectives. The ability to manage guest feedback, resolve issues promptly, and ensure repeat business is crucial. This position offers a significant opportunity to grow within a renowned hospitality brand and make a substantial impact on its success.
Key Responsibilities:
Key Responsibilities:
- Oversee all daily hotel operations, ensuring smooth and efficient service delivery.
- Manage and motivate departmental teams, including recruitment, training, and performance evaluation.
- Develop and implement operational policies and procedures to maintain high standards.
- Manage departmental budgets, control costs, and optimize profitability.
- Ensure compliance with all health, safety, and sanitation regulations.
- Monitor guest feedback and implement measures to enhance guest satisfaction.
- Resolve guest complaints and operational issues promptly and effectively.
- Manage inventory, procurement, and vendor relationships.
- Collaborate with sales and marketing teams to drive revenue and occupancy.
- Conduct regular inspections of facilities and services to ensure quality.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or a similar senior role.
- Proven experience in leading and managing diverse teams.
- Strong understanding of hotel operations across various departments.
- Excellent financial acumen and budget management skills.
- Exceptional customer service and interpersonal skills.
- Proficiency in hotel management software.
- Ability to work flexible hours, including evenings and weekends.
This advertiser has chosen not to accept applicants from your region.
8
Hotel Operations Manager
530001 Visakhapatnam, Andhra Pradesh
₹700000 Annually
WhatJobs
Posted today
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Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their esteemed establishment. This is a hands-on role crucial for ensuring exceptional guest experiences, maintaining high service standards, and optimizing operational efficiency across all departments including front desk, housekeeping, food and beverage, and maintenance. You will lead and motivate a diverse team, manage budgets, and implement strategic initiatives to enhance profitability and guest satisfaction.
The ideal candidate will possess a comprehensive understanding of hotel management principles, a strong grasp of operational best practices, and a passion for hospitality. You should have a proven ability to manage multiple departments, resolve guest issues effectively, and lead a team with professionalism and enthusiasm. Experience in financial management, including budgeting, forecasting, and cost control, is essential. You will be responsible for implementing and enforcing health, safety, and hygiene standards, as well as ensuring compliance with all relevant regulations. Excellent leadership, communication, and problem-solving skills are required to excel in this fast-paced environment.
Key Responsibilities:
The ideal candidate will possess a comprehensive understanding of hotel management principles, a strong grasp of operational best practices, and a passion for hospitality. You should have a proven ability to manage multiple departments, resolve guest issues effectively, and lead a team with professionalism and enthusiasm. Experience in financial management, including budgeting, forecasting, and cost control, is essential. You will be responsible for implementing and enforcing health, safety, and hygiene standards, as well as ensuring compliance with all relevant regulations. Excellent leadership, communication, and problem-solving skills are required to excel in this fast-paced environment.
Key Responsibilities:
- Oversee all daily hotel operations, ensuring smooth and efficient functioning of all departments.
- Manage and lead the hotel staff, providing training, motivation, and performance evaluations.
- Ensure the highest standards of guest service and satisfaction are met.
- Develop and manage departmental budgets, controlling costs and maximizing revenue.
- Implement and monitor operational policies and procedures.
- Conduct regular inspections of the hotel facilities to ensure quality and cleanliness.
- Manage inventory, procurement, and vendor relationships.
- Respond to and resolve guest complaints and concerns promptly and professionally.
- Ensure compliance with health, safety, and sanitation regulations.
- Collaborate with department heads to set operational goals and objectives.
- Analyze operational data and identify areas for improvement.
- Maintain a positive and professional work environment for all staff.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management.
- Proven leadership and team management skills.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and F&B services.
- Excellent customer service and problem-solving abilities.
- Proficiency in hotel management software and MS Office Suite.
- Experience with budgeting and financial management.
- Knowledge of health and safety regulations in the hospitality industry.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
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