2,342 Hotel Operations jobs in India
Hotel Operations Supervisor
682001 Kochi, Kerala
₹450000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality establishment in Kochi, Kerala, IN , is looking for a motivated and customer-focused Hotel Operations Supervisor to oversee daily operations and ensure exceptional guest experiences. This role requires a dynamic individual with a passion for hospitality, strong leadership abilities, and a keen eye for detail. You will be instrumental in managing front-line staff, coordinating departments, and upholding the high standards of service that our client is known for.
Key Responsibilities:
Key Responsibilities:
- Supervise and coordinate the activities of front desk, housekeeping, food and beverage, and other operational departments.
- Ensure all guests receive prompt, efficient, and courteous service.
- Handle guest inquiries, complaints, and requests effectively, resolving issues to ensure guest satisfaction.
- Manage staff scheduling, training, and performance, ensuring adequate coverage and optimal productivity.
- Conduct regular inspections of hotel facilities to maintain cleanliness, orderliness, and adherence to safety standards.
- Assist in the implementation of hotel policies and procedures to ensure smooth operations.
- Monitor inventory levels for supplies and amenities, placing orders as needed.
- Collaborate with other department managers to ensure seamless guest experiences.
- Generate reports on operational performance, guest feedback, and staff productivity.
- Support the General Manager in achieving operational and financial goals.
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum of 3 years of experience in hotel operations or a supervisory role within the hospitality industry.
- Strong knowledge of hotel management systems (PMS) and front office operations.
- Excellent customer service and interpersonal skills.
- Proven leadership and team management abilities.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Problem-solving skills and the ability to remain calm under pressure.
- Good communication skills, both verbal and written.
- Knowledge of health and safety regulations in the hospitality sector.
- A passion for delivering outstanding guest experiences.
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0
Hotel Operations Supervisor
751005 Bhubaneswar, Orissa
₹40000 month
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a proactive and organized Hotel Operations Supervisor to oversee daily operations at their establishment in Bhubaneswar. This role will involve a blend of on-site supervision and remote coordination, providing flexibility while ensuring smooth hotel functioning. You will be responsible for managing front desk operations, ensuring guest satisfaction, and overseeing the performance of front-line staff. Key duties include managing reservations, handling guest inquiries and complaints, and ensuring that all hotel policies and procedures are followed. You will also be involved in staff scheduling, training, and performance evaluation. The ideal candidate will have a strong understanding of hotel management systems and a passion for delivering excellent customer service. This position requires excellent leadership and communication skills, as well as the ability to work effectively in a fast-paced environment. You will play a vital role in maintaining the high standards of service expected by our guests. This role offers a unique opportunity to contribute to the success of our hotel, balancing hands-on operational involvement with strategic oversight. Your ability to adapt to both on-site needs and remote communication will be crucial. We are looking for an individual with a keen eye for detail and a commitment to creating a positive and memorable experience for every guest.
Responsibilities:
Qualifications:
Responsibilities:
- Supervise daily hotel operations, including front desk, housekeeping, and F&B liaison.
- Manage guest check-in and check-out processes efficiently.
- Handle guest requests, complaints, and feedback promptly and professionally.
- Ensure adherence to hotel standards for cleanliness, safety, and security.
- Train, motivate, and supervise front-line staff.
- Create and manage staff schedules to ensure adequate coverage.
- Monitor inventory levels for guest supplies and amenities.
- Assist in the development and implementation of operational policies and procedures.
- Generate daily reports on occupancy, revenue, and guest satisfaction.
- Collaborate with other departments to ensure seamless service delivery.
Qualifications:
- Bachelor's degree in Hospitality Management or a related field.
- Minimum of 3 years of experience in hotel operations or front office management.
- Proven experience in a supervisory or leadership role.
- Familiarity with hotel property management systems (PMS).
- Strong understanding of customer service principles.
- Excellent communication and interpersonal skills.
- Ability to manage staff and delegate tasks effectively.
- Problem-solving skills and ability to work under pressure.
- Flexible schedule, including availability for weekends and holidays.
- Good organizational and time-management abilities.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Supervisor
395001 Surat, Gujarat
₹400000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a reputable establishment in the hospitality sector, is seeking an experienced and dynamic Hotel Operations Supervisor to oversee daily operations and ensure exceptional guest experiences. This position is based in **Surat, Gujarat, IN**, and requires a hands-on approach to management. You will be responsible for leading a team of hospitality professionals, managing front desk operations, housekeeping, and F&B services to maintain high standards of service and efficiency. The ideal candidate will possess strong leadership skills, excellent problem-solving abilities, and a deep understanding of hotel management principles. You will play a crucial role in guest satisfaction, staff training, and operational profitability.
Key Responsibilities:
Key Responsibilities:
- Supervise and coordinate the daily activities of hotel staff across various departments, including front desk, housekeeping, and food & beverage.
- Ensure all guests receive prompt, efficient, and courteous service.
- Oversee check-in and check-out procedures, managing reservations and guest requests.
- Maintain high standards of cleanliness and presentation throughout the hotel.
- Train, motivate, and evaluate hotel staff to ensure optimal performance.
- Handle guest complaints and resolve issues promptly and professionally.
- Monitor inventory levels and order supplies as needed.
- Ensure compliance with health, safety, and sanitation regulations.
- Assist in the development and implementation of operational policies and procedures.
- Conduct regular inspections of hotel facilities to ensure they meet standards.
- Collaborate with other department heads to achieve overall hotel objectives.
Qualifications and Skills:- Proven experience (3+ years) in hotel operations or a supervisory role within the hospitality industry.
- Strong leadership, team management, and customer service skills.
- Excellent communication and problem-solving abilities.
- Knowledge of hotel management systems (PMS) and operational procedures.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A diploma or degree in Hospitality Management or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
2
Hotel Operations Supervisor
110001 Delhi, Delhi
₹45000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking an enthusiastic and organized Hotel Operations Supervisor to oversee the daily operations of their hospitality services. This is a fully remote position, where you will coordinate and manage frontline staff and ensure exceptional guest experiences. The ideal candidate will have a passion for hospitality, strong leadership skills, and a keen understanding of hotel operations. You will be responsible for managing front desk operations, supervising housekeeping staff, and ensuring smooth coordination between departments. Your role will be critical in maintaining high standards of service, resolving guest issues, and contributing to the overall success of the hotel. This position requires excellent communication, problem-solving abilities, and the capacity to manage teams effectively in a remote coordination capacity.
Key responsibilities include:
The successful candidate will hold a degree or diploma in Hospitality Management or a related field. Previous experience in a supervisory role within the hospitality industry is required. Strong knowledge of hotel operations, including front desk procedures, housekeeping standards, and customer service best practices, is essential. Excellent leadership, communication, and interpersonal skills are a must. The ability to manage and motivate a team, along with strong problem-solving capabilities, is crucial. This remote role offers a fantastic opportunity to apply your operational expertise in the vibrant hospitality sector and contribute to a positive guest experience.
Key responsibilities include:
- Supervising and coordinating the daily activities of hotel staff, including front desk, housekeeping, and concierge.
- Ensuring adherence to service standards and guest satisfaction.
- Handling guest inquiries, complaints, and service recovery effectively.
- Monitoring and managing staff schedules and work assignments.
- Collaborating with other departments to ensure seamless guest experiences.
- Conducting regular staff training and performance feedback.
- Maintaining inventory of supplies and ensuring operational readiness.
- Implementing and enforcing hotel policies and procedures.
- Assisting in the development and execution of operational strategies.
- Ensuring cleanliness and presentation standards are met across all hotel areas.
The successful candidate will hold a degree or diploma in Hospitality Management or a related field. Previous experience in a supervisory role within the hospitality industry is required. Strong knowledge of hotel operations, including front desk procedures, housekeeping standards, and customer service best practices, is essential. Excellent leadership, communication, and interpersonal skills are a must. The ability to manage and motivate a team, along with strong problem-solving capabilities, is crucial. This remote role offers a fantastic opportunity to apply your operational expertise in the vibrant hospitality sector and contribute to a positive guest experience.
This advertiser has chosen not to accept applicants from your region.
3
Hotel Operations Supervisor
695001 Thiruvananthapuram, Kerala
₹45000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and service-oriented Hotel Operations Supervisor to oversee various aspects of hotel operations. This is a fully remote position, allowing you to manage and coordinate hotel activities from a distance, focusing on guest satisfaction and operational efficiency. You will be responsible for ensuring the smooth functioning of front desk operations, housekeeping, and other guest services. The ideal candidate will have a strong understanding of the hospitality industry, excellent leadership skills, and a passion for providing exceptional guest experiences. Key responsibilities include managing staff schedules, training and motivating the hotel team, and ensuring adherence to quality standards and service protocols. You will also handle guest inquiries and resolve complaints promptly and professionally. This role requires proactive problem-solving abilities and a commitment to maintaining a positive and welcoming environment for all guests. You will work closely with department heads to coordinate services and implement operational improvements. Experience with hotel management software and a proven ability to manage remote teams are essential. The ability to adapt to varying demands and maintain a high level of professionalism in a remote setting is crucial. A Bachelor's degree in Hospitality Management or a related field, along with at least 3 years of experience in hotel operations, is preferred.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Supervise daily hotel operations, including front desk, housekeeping, and guest services.
- Ensure exceptional guest satisfaction and prompt resolution of issues.
- Manage staff schedules, training, and performance evaluations.
- Develop and implement standard operating procedures (SOPs) for all departments.
- Monitor and maintain quality standards across all hotel services.
- Control inventory and manage supplies for operational needs.
- Ensure compliance with health, safety, and sanitation regulations.
- Collaborate with department managers to achieve operational goals.
- Analyze guest feedback and implement improvements accordingly.
- Prepare reports on operational performance and staffing.
Qualifications:
- Bachelor's degree in Hospitality Management or a related field, or equivalent experience.
- 3+ years of experience in hotel operations or a supervisory role.
- Strong understanding of hotel operations and guest service standards.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and MS Office.
- Ability to manage and motivate a remote team effectively.
- Strong problem-solving and decision-making abilities.
- Customer-focused attitude and a passion for hospitality.
- Ability to work independently and manage time effectively in a remote setup.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Supervisor
530001 Visakhapatnam, Andhra Pradesh
₹35000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
We are looking for a proactive and customer-focused Hotel Operations Supervisor to join our team and ensure the smooth and efficient day-to-day running of our establishment in Visakhapatnam, Andhra Pradesh, IN . This role involves overseeing various departments, including front desk, housekeeping, and food & beverage, to guarantee exceptional guest experiences and adherence to service standards. The ideal candidate will possess strong leadership qualities, excellent organizational skills, and a passion for the hospitality industry. Responsibilities include supervising and motivating operational staff, ensuring high standards of cleanliness and guest service, managing front desk operations, handling guest inquiries and resolving complaints promptly and professionally, overseeing inventory for operational supplies, assisting in the training and development of new employees, ensuring compliance with health and safety regulations, and supporting the management team in achieving operational goals. You will be responsible for maintaining the brand's reputation for service excellence and ensuring guest satisfaction at every touchpoint. The ability to work flexible hours, including weekends and holidays, is essential. Strong communication skills are needed to effectively interact with guests and team members. This position requires a hands-on approach, with the willingness to step in and assist wherever needed to ensure seamless operations. Experience in a supervisory role within the hospitality sector is highly desirable. Join our vibrant team and contribute to providing memorable experiences for our guests in the beautiful coastal city of Visakhapatnam.
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Supervisor
800006 Patna, Bihar
₹400000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a well-regarded hospitality establishment, is seeking a motivated and detail-oriented Hotel Operations Supervisor. This role is key to ensuring the smooth and efficient day-to-day operations of our hotel. You will support the management team in overseeing various departments, including front desk, housekeeping, and food and beverage services, to guarantee exceptional guest experiences. The ideal candidate will have a strong understanding of hotel operations, excellent customer service skills, and the ability to lead and motivate a team. You will be responsible for maintaining high standards of cleanliness, service, and guest satisfaction. Key responsibilities include assisting in the training and development of staff, managing daily operational tasks, ensuring adherence to service standards, and resolving guest issues promptly and professionally. You will also support inventory management, coordinate with other departments, and assist in implementing operational policies and procedures. The ability to work flexible hours, including evenings, weekends, and holidays, is essential. This position offers a great opportunity to grow within the hospitality industry and gain valuable supervisory experience. You will play a vital role in creating a welcoming and memorable environment for all guests.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee daily hotel operations and provide support to various departments.
- Ensure high standards of guest service and satisfaction are met and exceeded.
- Assist in the training, supervision, and motivation of front-line staff.
- Manage guest check-in and check-out processes efficiently.
- Address and resolve guest complaints and inquiries in a timely and professional manner.
- Monitor and maintain cleanliness and orderliness throughout the hotel premises.
- Coordinate with housekeeping and maintenance departments to ensure guest comfort.
- Assist in managing inventory and supplies for operational departments.
- Ensure compliance with all hotel policies, procedures, and health & safety regulations.
- Support the management team in achieving operational and financial goals.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in Hospitality Management is a plus.
- Minimum of 2 years of experience in the hospitality industry, with supervisory experience preferred.
- Strong knowledge of hotel operations and customer service principles.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to lead and motivate a team.
- Flexibility to work various shifts, including weekends and holidays.
- Proficiency in hotel management software is an advantage.
- A proactive and positive attitude towards guest service.
This advertiser has chosen not to accept applicants from your region.
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6
Hotel Operations Supervisor
520001 Krishna, Andhra Pradesh
₹45000 month
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Vijayawada, Andhra Pradesh, IN - Our client, a renowned hotel in the hospitality sector, is looking for an experienced Hotel Operations Supervisor to oversee daily operations and ensure exceptional guest experiences. This role requires a proactive leader with a passion for service excellence and a strong understanding of hotel management. As a Hotel Operations Supervisor, you will be responsible for managing front desk operations, supervising housekeeping and F&B staff, ensuring compliance with hygiene and safety standards, and handling guest inquiries and complaints effectively. Key duties include staff scheduling, training new employees, inventory management for front office supplies, and collaborating with department heads to ensure smooth workflow. The ideal candidate will have a diploma or degree in Hotel Management or a related field, coupled with at least 2-3 years of experience in a supervisory role within the hospitality industry. Excellent leadership, communication, and problem-solving skills are essential. You should be adept at managing staff, resolving guest issues promptly, and maintaining high operational standards. A positive attitude, a strong work ethic, and the ability to work flexible hours, including weekends and holidays, are required. This position involves direct interaction with guests and staff, ensuring the highest levels of customer satisfaction. You will play a vital role in maintaining the reputation and operational efficiency of the hotel. We are seeking an individual committed to delivering outstanding service and contributing to a positive work environment. This is a great opportunity to grow your career in the vibrant hospitality industry, taking on responsibilities that directly impact guest satisfaction and hotel success.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Supervisor
395001 Surat, Gujarat
₹50000 month
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality establishment in Surat, Gujarat, IN , is seeking an experienced and motivated Hotel Operations Supervisor to oversee daily hotel operations. This is a critical on-site role responsible for ensuring exceptional guest experiences and efficient service delivery across all departments. As the Hotel Operations Supervisor, you will manage and coordinate the activities of front desk, housekeeping, and F&B service teams to maintain high standards of quality and guest satisfaction. Your responsibilities will include supervising staff, scheduling shifts, handling guest inquiries and complaints with professionalism, and ensuring compliance with all hotel policies and procedures. You will also be involved in inventory management, budget control, and implementing operational improvements to enhance efficiency and profitability. The ideal candidate will have a degree in Hospitality Management or a related field, combined with a minimum of 5 years of experience in hotel operations, with at least 2 years in a supervisory or management capacity. Proven experience in front desk operations, housekeeping management, and F&B service is essential. Strong leadership, communication, and problem-solving skills are required, along with a keen eye for detail and a commitment to delivering outstanding customer service. Knowledge of hotel management software and operational best practices is a must. The ability to work flexible hours, including evenings, weekends, and holidays, is necessary. If you are passionate about the hospitality industry and possess the drive to excel in a challenging and rewarding environment, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
8
Hotel Operations Supervisor
800001 Patna, Bihar
₹35000 month
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a proactive and customer-focused Hotel Operations Supervisor to manage daily operations and ensure exceptional guest experiences at their establishment in Patna, Bihar, IN . This role involves overseeing various departments, including front desk, housekeeping, and F&B services, to ensure smooth and efficient functioning. You will lead a team of hotel staff, providing guidance, training, and motivation to maintain high standards of service. Key responsibilities include managing guest check-ins and check-outs, addressing guest inquiries and concerns promptly, ensuring cleanliness and orderliness of hotel premises, and supervising staff performance. You will also be involved in inventory management, coordinating with suppliers, and implementing operational policies and procedures. A strong understanding of hotel management principles, customer service excellence, and team leadership is essential. The ideal candidate will possess excellent communication, problem-solving, and organizational skills. Previous experience in the hospitality industry, preferably in a supervisory or team leader capacity, is required. You should be adept at handling guest feedback, resolving conflicts, and motivating your team to deliver outstanding service. The ability to work flexible hours, including evenings, weekends, and holidays, is necessary. If you are passionate about hospitality and committed to creating memorable experiences for guests, this is a fantastic opportunity to grow your career in a vibrant industry.
Responsibilities:
Responsibilities:
- Supervise daily operations of the hotel, including front desk, housekeeping, and F&B.
- Ensure high standards of guest service and satisfaction are met.
- Manage and motivate hotel staff, providing training and performance feedback.
- Oversee guest check-in and check-out processes, ensuring accuracy and efficiency.
- Address guest inquiries, requests, and complaints promptly and professionally.
- Monitor and maintain the cleanliness and overall appearance of the hotel.
- Manage inventory levels for supplies and amenities, coordinating with vendors.
- Implement and enforce hotel policies and procedures.
- Assist in the development and execution of departmental budgets.
- Collaborate with other departments to ensure seamless guest experiences.
- Diploma or Bachelor's degree in Hospitality Management, Tourism, or a related field.
- Minimum of 2-3 years of experience in hotel operations, with at least 1 year in a supervisory role.
- Proven experience in customer service and guest relations.
- Strong leadership, communication, and interpersonal skills.
- Knowledge of hotel management software (PMS) is a plus.
- Ability to work effectively under pressure and manage multiple tasks.
- Flexibility to work varied shifts, including nights, weekends, and holidays.
- A passion for hospitality and delivering excellent service.
This advertiser has chosen not to accept applicants from your region.
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