6,627 Hotel Representative jobs in India

Hotel Operations Manager

570001 Mysore, Karnataka ₹900000 Annually WhatJobs

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Job Description

full-time
Our client, a prestigious luxury hotel group committed to delivering exceptional guest experiences, is seeking an experienced and dynamic Hotel Operations Manager to oversee their flagship property in **Mysuru, Karnataka, IN**. This on-site role is crucial for ensuring the seamless day-to-day running of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. The Operations Manager will be responsible for maintaining the highest standards of service quality, operational efficiency, and guest satisfaction. Key duties include managing departmental budgets, optimizing staffing levels, implementing training programs for staff, and ensuring compliance with all health, safety, and hygiene regulations. You will work closely with department heads to foster a positive and productive work environment, driving team performance and resolving operational challenges proactively. The ideal candidate will have a proven track record in hotel management, with a strong understanding of luxury hospitality standards. Excellent leadership, communication, and interpersonal skills are essential for motivating a diverse team and interacting effectively with guests. A comprehensive knowledge of hotel management systems, revenue management principles, and customer service best practices is required. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 6 years of progressive experience in hotel operations, with at least 2 years in a managerial capacity, is necessary. Experience with international hotel brands and a passion for creating memorable guest experiences are highly valued. This is a fantastic opportunity to advance your career in the vibrant hospitality sector.
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Hotel Operations Manager

600001 Chennai, Tamil Nadu ₹50000 month WhatJobs

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Job Description

full-time
Our client , a renowned hospitality establishment in Chennai, Tamil Nadu , is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day management of its facilities. This is a hands-on role requiring a strong leader with a passion for delivering exceptional guest experiences and ensuring operational efficiency across all departments. The successful candidate will be responsible for managing front desk operations, housekeeping, food and beverage services, and guest relations. Key duties include staff supervision and training, developing operational procedures, managing budgets, controlling inventory, and ensuring compliance with health, safety, and hygiene standards. You will play a vital role in maintaining the hotel's reputation for excellence by resolving guest complaints promptly and efficiently, and by continuously seeking ways to improve service quality. The ability to motivate and lead a diverse team is essential. This role demands excellent organizational skills, a keen eye for detail, and the capacity to work under pressure in a fast-paced environment. Strong communication and interpersonal skills are crucial for interacting with guests, staff, and vendors.

Responsibilities:
  • Oversee and coordinate daily operations of all hotel departments.
  • Manage staff, including hiring, training, scheduling, and performance evaluation.
  • Ensure high standards of customer service and guest satisfaction.
  • Develop and implement operational policies and procedures.
  • Manage departmental budgets, control expenses, and optimize profitability.
  • Monitor inventory levels and manage procurement of supplies.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Handle guest inquiries, concerns, and complaints effectively.
  • Collaborate with marketing and sales teams to drive business.
  • Maintain the physical appearance and operational readiness of the hotel.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 4 years of experience in hotel management or a senior supervisory role in hospitality.
  • Proven experience in managing diverse hotel departments.
  • Strong understanding of hotel operations, including front desk, F&B, and housekeeping.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and MS Office Suite.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Problem-solving skills and the ability to remain calm under pressure.
This is an excellent opportunity for a motivated professional to contribute to a leading hospitality brand.
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Hotel Operations Manager

530001 Visakhapatnam, Andhra Pradesh ₹65000 month WhatJobs

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Job Description

full-time
Our client, a renowned hospitality group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their prestigious property in **Visakhapatnam, Andhra Pradesh, IN**. This pivotal role requires a leader with a passion for providing exceptional guest experiences and driving operational efficiency across all hotel departments. You will be responsible for managing front office, housekeeping, food and beverage, and maintenance operations, ensuring high standards of service, cleanliness, and guest satisfaction. Key duties include developing and implementing operational strategies, managing departmental budgets, supervising and training staff, and ensuring compliance with health, safety, and service standards. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 7 years of progressive experience in hotel operations, including at least 3 years in a management role. Proven experience in managing multiple departments and a strong understanding of hotel management software and systems are essential. Excellent leadership, communication, problem-solving, and customer service skills are paramount. You should have a keen eye for detail and a commitment to maintaining a positive and productive work environment. Experience in cost control, revenue management, and staff development is highly desirable. This is an outstanding opportunity to advance your career in the hospitality industry and contribute to the success of a leading hotel brand. If you are a dedicated hospitality professional with a strong operational background and a commitment to excellence, we encourage you to apply.
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Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹50000 month WhatJobs

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Job Description

full-time
Are you a seasoned hospitality professional with a passion for delivering exceptional guest experiences? Our client, a renowned boutique hotel in the scenic locale of Dehradun, Uttarakhand, IN , is seeking an experienced and dynamic Hotel Operations Manager to oversee all day-to-day operations. This is a critical role responsible for ensuring the smooth and efficient functioning of the hotel, maintaining high standards of service, and maximizing guest satisfaction. As the Hotel Operations Manager, you will lead and motivate a diverse team, including front desk staff, housekeeping, food and beverage services, and maintenance. Your core responsibilities will include managing budgets, optimizing operational costs, implementing service quality standards, and ensuring compliance with health and safety regulations. You will play a key role in staff training and development, fostering a positive work environment, and driving employee engagement. The ideal candidate will possess a strong understanding of hotel management principles, excellent leadership qualities, and a proven track record in operational management within the hospitality industry. You should be adept at problem-solving, possess strong interpersonal skills, and have a keen eye for detail. Experience with property management systems (PMS) and other hotel operations software is essential. This role requires flexibility in working hours, including weekends and holidays, to meet the demands of the hospitality sector. If you are a results-oriented leader dedicated to excellence in hospitality and looking for a challenging and rewarding career opportunity in a beautiful setting, we invite you to apply.
Key Responsibilities:
  • Oversee and coordinate all hotel operations, including front office, housekeeping, food & beverage, and maintenance.
  • Develop and implement operational strategies to enhance guest satisfaction and service quality.
  • Manage departmental budgets, control expenses, and optimize profitability.
  • Lead, train, and motivate hotel staff to ensure high performance and excellent service delivery.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Handle guest complaints and resolve issues promptly and effectively.
  • Monitor inventory levels and manage vendor relationships.
  • Develop and implement marketing and sales strategies to increase occupancy rates and revenue.
  • Conduct regular inspections of the property to maintain high standards of cleanliness and presentation.
  • Prepare operational reports for senior management.
Qualifications:
  • Proven experience as a Hotel Manager or in a senior operations role within the hospitality industry.
  • Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in property management systems (PMS) and MS Office Suite.
  • Ability to manage budgets, control costs, and drive profitability.
  • Strong problem-solving and decision-making abilities.
  • Commitment to delivering exceptional customer service.
  • Bachelor's degree in Hospitality Management or a related field is preferred.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
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Hotel Operations Manager

530001 Visakhapatnam, Andhra Pradesh ₹60000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a dedicated and experienced Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Visakhapatnam, Andhra Pradesh, IN . This role demands a leader with a passion for hospitality and a keen eye for detail, ensuring seamless guest experiences and efficient departmental management. The Operations Manager will be responsible for supervising all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring high standards of service and operational efficiency are met. Key duties include developing and implementing operational policies and procedures, managing staff, including recruitment, training, and performance evaluation, and overseeing budgeting and financial performance for operational departments. You will also be responsible for maintaining property standards, ensuring guest satisfaction, and resolving any issues or complaints promptly and professionally. A strong understanding of hospitality best practices, excellent leadership qualities, and superior customer service skills are essential. We offer a competitive compensation package, benefits, and opportunities for career growth within the hospitality industry. If you are a motivated professional with a proven track record in hotel management, we invite you to apply.

Key Responsibilities:
  • Manage and coordinate all hotel operations to ensure smooth functioning.
  • Supervise department heads and staff, providing guidance and support.
  • Develop and implement strategies to enhance guest satisfaction and service quality.
  • Oversee daily operations, including front desk, housekeeping, F&B, and maintenance.
  • Manage departmental budgets and control operational costs.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Handle guest inquiries, complaints, and resolve issues effectively.
  • Conduct regular inspections of hotel facilities and services.
  • Implement training programs for staff development and performance improvement.
  • Monitor and analyze operational performance metrics and implement corrective actions.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 3 years of experience in hotel management or a supervisory role.
  • Proven track record in managing hotel operations and staff.
  • Strong understanding of hotel industry standards and best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and systems.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Strong problem-solving and decision-making abilities.
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Hotel Operations Manager

110001 Delhi, Delhi ₹1000000 Annually WhatJobs

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Job Description

full-time
We are seeking an experienced and dynamic Hotel Operations Manager to oversee all aspects of hotel operations in Delhi, Delhi, IN . This role is critical to ensuring exceptional guest experiences and efficient day-to-day management of hotel services. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a commitment to maintaining high standards of service and operational excellence. This hybrid role requires your presence in the hotel for key operational oversight and guest interaction.

Key Responsibilities:
  • Oversee the daily operations of all hotel departments, including front desk, housekeeping, F&B, and maintenance.
  • Ensure the highest standards of guest service are met and exceeded.
  • Manage staff performance, conduct training, and foster a positive work environment.
  • Develop and implement operational policies and procedures to enhance efficiency.
  • Manage departmental budgets, control costs, and optimize revenue generation.
  • Conduct regular property inspections to ensure cleanliness, safety, and maintenance standards are upheld.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Collaborate with marketing and sales teams to drive business and enhance the hotel's reputation.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Manage inventory and procurement of supplies for various departments.
  • Develop and implement effective staffing schedules to meet operational needs.
  • Monitor guest feedback and implement improvements based on reviews.
  • Lead and motivate the hotel team to achieve operational goals.
  • Plan and oversee special events and banquets hosted at the hotel.
  • Stay updated on industry trends and best practices in hotel management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in hotel operations management, with at least 2 years in a managerial role.
  • Proven experience in managing multiple departments within a hotel.
  • Strong understanding of hotel operations, including F&B, housekeeping, and front desk.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and POS systems.
  • Ability to manage budgets and control operational costs effectively.
  • Strong problem-solving and decision-making abilities.
  • Customer-centric approach with a passion for service excellence.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of local hospitality market trends.
  • Experience with event planning and execution is a plus.
Join our team and contribute to creating memorable experiences for our guests in the heart of Delhi, Delhi, IN .
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Hotel Operations Manager

400601 Thane, Maharashtra ₹950000 Annually WhatJobs

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Job Description

full-time
Our client, a prestigious establishment in the Hospitality & Tourism sector, is seeking a seasoned Hotel Operations Manager for their property in Thane, Maharashtra, IN . This key role is responsible for overseeing the day-to-day operations of the hotel, ensuring seamless guest experiences, maximizing revenue, and maintaining operational efficiency across all departments. The ideal candidate will have a proven track record in hotel management, strong leadership skills, and a passion for delivering exceptional service.

Responsibilities:
  • Oversee and manage all hotel departments, including Front Office, Food & Beverage, Housekeeping, and Maintenance, to ensure smooth and efficient operations.
  • Develop and implement operational strategies to enhance guest satisfaction, service quality, and profitability.
  • Manage budgets, control costs, and optimize revenue streams through effective pricing and sales strategies.
  • Ensure compliance with all health, safety, and sanitation regulations, as well as company policies and procedures.
  • Lead, train, and motivate a diverse team of hotel staff, fostering a positive and productive work environment.
  • Conduct regular operational reviews and implement improvements to enhance guest experiences and operational performance.
  • Manage inventory, procurement, and vendor relationships to ensure cost-effectiveness and quality of supplies.
  • Handle guest complaints and feedback promptly and professionally, resolving issues to ensure guest satisfaction.
  • Collaborate with department heads to set performance goals and monitor their achievement.
  • Stay updated on industry trends and best practices in hotel management and customer service.
Qualifications:
  • Bachelor's degree in Hotel Management, Hospitality Administration, Business Administration, or a related field. A Master's degree is a plus.
  • Minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a managerial capacity.
  • Demonstrated success in managing multiple hotel departments and driving operational excellence.
  • Strong understanding of hotel financial management, including budgeting, P&L responsibility, and revenue management.
  • Excellent leadership, communication, problem-solving, and decision-making skills.
  • Proficiency in hotel management software (PMS) and MS Office Suite.
  • Ability to work flexible hours, including nights, weekends, and holidays, as required by the business.
  • A passion for hospitality and a commitment to delivering outstanding guest service.
  • Proven ability to manage teams effectively and foster a culture of accountability and teamwork.
  • Strong guest service orientation and a proactive approach to problem-solving.
Contribute to the success of a premier hospitality venue in Thane .
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Hotel Operations Manager

122002 Gurgaon, Haryana ₹55000 month WhatJobs

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Job Description

full-time
Our client is seeking a dynamic and experienced Hotel Operations Manager to lead the operational excellence of their prestigious establishment in Gurugram, Haryana . This crucial role involves overseeing the day-to-day management of all hotel departments, ensuring the delivery of exceptional guest experiences and maintaining high standards of service across the board. You will be responsible for managing staff, optimizing operational efficiency, and contributing to the overall success and profitability of the hotel.

As the Hotel Operations Manager, your responsibilities will encompass front office, housekeeping, food and beverage, and maintenance departments. You will focus on staff training and development, performance management, and fostering a positive work environment. Key duties include managing budgets, controlling costs, inventory management, and ensuring compliance with health, safety, and hygiene regulations. You will also work closely with other department heads and the General Manager to implement strategies that enhance guest satisfaction, drive revenue, and maintain the hotel's reputation.

Key Responsibilities:
  • Oversee the daily operations of all hotel departments to ensure seamless service delivery.
  • Manage and train a diverse team of hotel staff, fostering a culture of service excellence.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Monitor and control departmental budgets, ensuring cost-effectiveness and profitability.
  • Manage inventory, supplies, and vendor relationships.
  • Ensure compliance with all health, safety, sanitation, and licensing regulations.
  • Resolve guest complaints and operational issues promptly and effectively.
  • Collaborate with marketing and sales teams to support promotional activities and drive business.
  • Prepare operational reports and analyze performance metrics.
  • Maintain high standards of presentation and cleanliness throughout the property.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel operations, with at least 2 years in a management role.
  • Proven experience in managing multiple hotel departments.
  • Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software (PMS).
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong problem-solving and decision-making abilities.
  • A passion for delivering exceptional customer service.
This position offers a competitive salary, comprehensive benefits package, and opportunities for career advancement within the hospitality industry. If you are a motivated and experienced operations professional eager to make a significant impact, we encourage you to apply.
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Hotel Operations Manager

208001 Kanpur, Uttar Pradesh ₹50000 Annually WhatJobs

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Job Description

full-time
Kanpur, Uttar Pradesh, IN

Our client, a reputable hotel in Kanpur, Uttar Pradesh, IN , is seeking an experienced and dynamic Hotel Operations Manager to oversee daily operations and ensure exceptional guest experiences. This role requires a leader with a strong background in hospitality management, a keen eye for detail, and a passion for service excellence. The Hotel Operations Manager will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring smooth coordination and high standards across the board. Key duties include staff supervision, training, and development; managing budgets and controlling costs; implementing operational policies and procedures; and resolving guest complaints effectively to maintain high levels of satisfaction. You will also play a vital role in marketing initiatives and business development to enhance the hotel's reputation and profitability. The successful candidate will need to demonstrate strong leadership qualities, excellent communication and interpersonal skills, and the ability to thrive in a fast-paced environment. This position offers a challenging yet rewarding opportunity to contribute to the success of a well-established hospitality establishment.

Key Responsibilities:
  • Oversee and coordinate the daily operations of all hotel departments.
  • Manage staff, including recruitment, training, scheduling, and performance evaluation.
  • Ensure high standards of customer service and guest satisfaction.
  • Develop and implement operational strategies to improve efficiency and profitability.
  • Manage departmental budgets, monitor expenses, and control costs.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Handle guest inquiries, feedback, and complaints professionally.
  • Collaborate with other managers to achieve overall hotel goals.
  • Maintain inventory of supplies and ensure efficient resource management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum 5 years of experience in hotel management or operations.
  • Proven leadership and team management skills.
  • In-depth knowledge of hotel operations, including front office, housekeeping, and F&B.
  • Strong financial acumen and budgeting skills.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Proficiency in hotel management software.
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Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹55000 Annually WhatJobs

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Job Description

full-time
Our client, a renowned hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their esteemed property in Dehradun, Uttarakhand . This hybrid role offers a balance of on-site management and strategic planning. You will be responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will have a strong background in hotel management, excellent leadership skills, and a passion for delivering exceptional guest experiences.

Key Responsibilities:
  • Manage and coordinate the daily operations of all hotel departments to ensure smooth functioning and guest satisfaction.
  • Develop and implement operational policies and procedures to optimize efficiency and service quality.
  • Oversee staff recruitment, training, scheduling, and performance management.
  • Monitor departmental budgets, control costs, and ensure profitability.
  • Maintain high standards of cleanliness, safety, and ambiance throughout the hotel.
  • Address and resolve guest complaints and issues promptly and professionally.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Collaborate with the sales and marketing teams to drive occupancy and revenue.
  • Conduct regular staff meetings and training sessions to enhance team performance.
  • Analyze operational data and implement strategies for continuous improvement.
The successful candidate will possess a degree in Hotel Management or a related field, with a minimum of 4-5 years of experience in a supervisory or managerial role within the hospitality industry. Excellent interpersonal, communication, and problem-solving skills are essential. A strong understanding of hotel operations, including front office, F&B, and housekeeping management, is required. Proven ability to lead and motivate a team, manage budgets, and uphold service standards is critical. Experience in the Dehradun region would be an advantage. You should be adaptable, customer-focused, and possess a strong work ethic.
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