1,659 Hotel Representative jobs in India
Hotel Operations Manager
Murshidabad, West Bengal
Hotel Palace View - India
Posted 5 days ago
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Job Description
Company Description
Hotel Palace View - Murshidabad is a hospitality company based in Lalbagh, Murshidabad, West Bengal. Known for its excellent service and luxurious accommodations, this hotel caters to travelers seeking both comfort and grandeur. Hotel Palace View prides itself on creating memorable experiences for its guests through exceptional service and attention to detail.
Role Description
This is a full-time on-site role for a Hotel Operations Manager located in Murshidabad. The Hotel Operations Manager will oversee daily operations, ensure customer satisfaction, manage staff, and maintain high standards of service. Additional responsibilities include handling guest inquiries and complaints, overseeing financial management, and ensuring compliance with safety and health regulations. The role involves training staff and continuously improving operational efficiency.
Qualifications
Hotel Palace View - Murshidabad is a hospitality company based in Lalbagh, Murshidabad, West Bengal. Known for its excellent service and luxurious accommodations, this hotel caters to travelers seeking both comfort and grandeur. Hotel Palace View prides itself on creating memorable experiences for its guests through exceptional service and attention to detail.
Role Description
This is a full-time on-site role for a Hotel Operations Manager located in Murshidabad. The Hotel Operations Manager will oversee daily operations, ensure customer satisfaction, manage staff, and maintain high standards of service. Additional responsibilities include handling guest inquiries and complaints, overseeing financial management, and ensuring compliance with safety and health regulations. The role involves training staff and continuously improving operational efficiency.
Qualifications
- Operations Management skills with experience to handle newly established property.
- Customer Satisfaction and Customer Service skills
- Effective Communication skills
- Training and team management skills
- Proven experience in hospitality or hotel management
- Strong leadership and organizational skills
- Ability to work effectively in a fast-paced environment
- Bachelor's degree in Hospitality Management, Business Administration.
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0
Hotel Operations Manager
695002 Thiruvananthapuram, Kerala
₹600000 Annually
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Job Description
Our client is a prominent player in the hospitality sector, seeking a seasoned and dynamic Hotel Operations Manager to lead and optimize hotel operations in a fully remote capacity. This role is crucial for ensuring exceptional guest experiences, driving operational efficiency, and achieving profitability targets across multiple properties or a designated portfolio. The ideal candidate will possess a comprehensive understanding of hotel management, including front office, housekeeping, food & beverage, and maintenance operations. You will be responsible for developing and implementing operational strategies, setting performance standards, and ensuring adherence to quality and service protocols.
In this remote-first role, you will oversee departmental managers, provide guidance and training, and foster a culture of excellence and continuous improvement. Your responsibilities will include budget management, cost control, revenue maximization, and implementing innovative solutions to enhance guest satisfaction and loyalty. Strong leadership, excellent communication, and problem-solving skills are paramount, as you will be interacting with staff, management, and potentially guests, albeit virtually or through delegated on-site teams. Experience with property management systems (PMS) and other hotel technology is essential.
We are looking for a strategic thinker with a passion for hospitality and a proven ability to motivate teams and drive results. You should be adept at analyzing operational data, identifying areas for improvement, and implementing effective action plans. The ability to manage remote teams effectively, build strong relationships, and maintain high standards of service delivery from a distance is key. A commitment to guest satisfaction and operational excellence is a must.
Key Responsibilities:
In this remote-first role, you will oversee departmental managers, provide guidance and training, and foster a culture of excellence and continuous improvement. Your responsibilities will include budget management, cost control, revenue maximization, and implementing innovative solutions to enhance guest satisfaction and loyalty. Strong leadership, excellent communication, and problem-solving skills are paramount, as you will be interacting with staff, management, and potentially guests, albeit virtually or through delegated on-site teams. Experience with property management systems (PMS) and other hotel technology is essential.
We are looking for a strategic thinker with a passion for hospitality and a proven ability to motivate teams and drive results. You should be adept at analyzing operational data, identifying areas for improvement, and implementing effective action plans. The ability to manage remote teams effectively, build strong relationships, and maintain high standards of service delivery from a distance is key. A commitment to guest satisfaction and operational excellence is a must.
Key Responsibilities:
- Oversee daily hotel operations and ensure high standards of service.
- Develop and implement operational policies and procedures.
- Manage departmental budgets and control costs effectively.
- Drive revenue generation through strategic pricing and sales initiatives.
- Lead and motivate hotel staff and management teams.
- Ensure compliance with health, safety, and sanitation regulations.
- Monitor guest feedback and implement improvements to enhance satisfaction.
- Manage relationships with vendors and suppliers.
- Analyze operational performance data and identify areas for improvement.
- Implement innovative solutions to improve efficiency and guest experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with a significant portion in operations.
- Proven experience in managing diverse hotel departments.
- Strong understanding of hotel operations, P&L management, and budgeting.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency with Property Management Systems (PMS) and other hotel software.
- Demonstrated ability to drive guest satisfaction and operational excellence.
- Experience managing remote teams or multiple locations is a plus.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Director
208001 Kanpur, Uttar Pradesh
₹80000 Annually
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Job Description
Our client is looking for a seasoned and dynamic Hotel Operations Director to oversee all operational aspects of their esteemed establishment in Kanpur, Uttar Pradesh, IN . This senior role requires a strategic leader with a proven ability to manage multiple departments, including F&B, Rooms Division, and Housekeeping, to ensure exceptional guest experiences and operational efficiency. You will be responsible for developing and implementing operational policies and procedures, managing budgets, and optimizing resource allocation. The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a deep understanding of hotel management best practices. You must have a keen eye for detail, ensuring the highest standards of service, cleanliness, and safety are maintained throughout the property. Key responsibilities include staff training and development, performance management, and fostering a positive and productive work environment. Experience in revenue management, cost control, and strategic planning is essential. You will work closely with department heads to achieve financial targets and enhance guest satisfaction. Strong negotiation skills with suppliers and vendors are also required. A Bachelor's degree in Hospitality Management or a related field is required, with a Master's degree being a significant advantage. Extensive experience in a similar senior leadership role within the hospitality industry is mandatory. This position offers a hybrid work arrangement, allowing for flexibility while ensuring strong on-site leadership. Join our client's esteemed team and contribute to the continued success of their premier hotel.
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2
Hotel Operations Manager
302001 Jaipur, Rajasthan
₹55000 Annually
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Job Description
Our client, a prestigious hotel in Jaipur, Rajasthan, IN , is seeking an experienced and dynamic Hotel Operations Manager. This hybrid role will involve overseeing daily hotel operations, ensuring exceptional guest experiences, and managing departmental staff. While the core responsibilities are on-site, certain strategic planning and administrative tasks may allow for remote work flexibility.
You will be responsible for managing front desk, housekeeping, food and beverage, and other operational departments. Your duties will include staff training and development, budget management, inventory control, and implementing service standards to maintain high levels of guest satisfaction. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and a proven track record in hotel management. You should be adept at problem-solving and capable of handling guest complaints effectively. This role requires a hands-on approach, combined with strategic oversight, to ensure the smooth and profitable operation of the hotel. You will work closely with the General Manager to achieve financial targets and enhance the hotel's reputation. A passion for hospitality and a commitment to excellence are paramount.
Responsibilities:
Qualifications:
You will be responsible for managing front desk, housekeeping, food and beverage, and other operational departments. Your duties will include staff training and development, budget management, inventory control, and implementing service standards to maintain high levels of guest satisfaction. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and a proven track record in hotel management. You should be adept at problem-solving and capable of handling guest complaints effectively. This role requires a hands-on approach, combined with strategic oversight, to ensure the smooth and profitable operation of the hotel. You will work closely with the General Manager to achieve financial targets and enhance the hotel's reputation. A passion for hospitality and a commitment to excellence are paramount.
Responsibilities:
- Oversee daily operations of all hotel departments.
- Ensure the highest standards of guest service and satisfaction.
- Manage and train hotel staff, fostering a positive work environment.
- Develop and implement operational policies and procedures.
- Monitor and control departmental budgets and expenses.
- Manage inventory and ensure efficient resource allocation.
- Handle guest inquiries, complaints, and ensure timely resolution.
- Collaborate with marketing and sales teams to drive business.
- Ensure compliance with health, safety, and hygiene regulations.
- Conduct regular staff meetings and performance reviews.
Qualifications:
- Bachelor's degree in Hospitality Management or a related field.
- Minimum of 5 years of experience in hotel operations or management.
- Proven leadership and team management skills.
- Excellent communication, interpersonal, and customer service skills.
- Strong understanding of hotel operations, including front desk, F&B, and housekeeping.
- Budgeting and financial management experience.
- Problem-solving and decision-making abilities.
- Familiarity with hotel management software.
- Ability to work flexible hours, including weekends and holidays.
- A passion for the hospitality industry and delivering exceptional experiences.
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3
Hotel Operations Director
462001 Indore, Madhya Pradesh
₹70000 Annually
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Join our esteemed hospitality group as a Hotel Operations Director and take the helm of our premier establishment in Bhopal, Madhya Pradesh, IN . We are looking for a seasoned professional with a deep understanding of hotel management, guest services, and operational efficiency. This hybrid role demands a leader who can effectively manage on-site operations while also contributing to strategic planning and remote team coordination. You will be responsible for ensuring the highest standards of service delivery across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Your leadership will be critical in fostering a positive work environment, driving team performance, and achieving financial targets. The ideal candidate will have a keen eye for detail, exceptional problem-solving skills, and a passion for creating memorable guest experiences. You will work closely with department heads to implement operational procedures, manage budgets, and drive revenue growth. This position requires a balance between hands-on management and strategic oversight. While a significant portion of your work will be on-site, there will be opportunities for remote collaboration and management of certain administrative tasks. Strong communication and interpersonal skills are essential for interacting with staff, guests, and stakeholders. We are committed to providing a supportive and dynamic work environment where talent is recognized and rewarded.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel operations, ensuring seamless service delivery and guest satisfaction.
- Develop and implement operational strategies to enhance efficiency and profitability.
- Manage departmental budgets, control costs, and maximize revenue.
- Lead, train, and motivate a diverse team of hospitality professionals.
- Maintain high standards of quality, cleanliness, and safety throughout the property.
- Implement and monitor service standards, guest feedback mechanisms, and service recovery processes.
- Collaborate with sales and marketing teams to drive occupancy and achieve revenue goals.
- Manage relationships with suppliers and vendors.
- Ensure compliance with all local regulations and health and safety standards.
- Contribute to strategic planning and business development initiatives, including remote coordination.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of successful hotel operations and P&L management.
- Excellent leadership, communication, and problem-solving skills.
- In-depth knowledge of hotel operations, including front desk, F&B, housekeeping, and maintenance.
- Familiarity with hotel management software and systems.
- Ability to work effectively in a hybrid environment, balancing on-site and remote duties.
- Strong understanding of customer service principles and guest relations.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Manager
520001 Krishna, Andhra Pradesh
₹45000 Monthly
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Posted today
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Job Description
Our client, a prestigious hotel renowned for its exceptional service, is looking for a dynamic and experienced Hotel Operations Manager to oversee the daily operations at their property located in Vijayawada, Andhra Pradesh, IN . This is a hands-on role requiring strong leadership and a passion for delivering unparalleled guest experiences.
As the Hotel Operations Manager, you will be responsible for managing and coordinating all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Concierge services, ensuring they operate efficiently and cohesively. You will play a key role in maintaining high standards of service quality, cleanliness, and guest satisfaction. Your duties will include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing resource allocation across departments. You will lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment. Exceptional problem-solving skills are essential to address guest concerns and operational challenges effectively. Furthermore, you will ensure compliance with health, safety, and hygiene regulations, upholding the hotel's reputation for excellence.
Key Responsibilities:
As the Hotel Operations Manager, you will be responsible for managing and coordinating all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Concierge services, ensuring they operate efficiently and cohesively. You will play a key role in maintaining high standards of service quality, cleanliness, and guest satisfaction. Your duties will include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing resource allocation across departments. You will lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment. Exceptional problem-solving skills are essential to address guest concerns and operational challenges effectively. Furthermore, you will ensure compliance with health, safety, and hygiene regulations, upholding the hotel's reputation for excellence.
Key Responsibilities:
- Oversee the daily operations of all hotel departments, ensuring seamless service delivery.
- Implement and maintain high standards of guest service and satisfaction.
- Manage departmental budgets, control expenses, and optimize profitability.
- Develop and execute operational strategies to enhance efficiency and revenue.
- Lead, train, mentor, and motivate a team of departmental managers and staff.
- Ensure compliance with all health, safety, hygiene, and fire regulations.
- Address guest complaints and resolve issues promptly and professionally.
- Monitor inventory levels and manage procurement of supplies.
- Collaborate with the sales and marketing team to support promotional activities.
- Conduct regular performance reviews and provide feedback to staff.
- Ensure the smooth functioning of all hotel systems and equipment.
- Contribute to the overall strategic planning and growth of the hotel.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management or a similar supervisory role.
- Proven track record of successfully managing multiple hotel departments.
- In-depth knowledge of hotel operations, including Front Office, Housekeeping, F&B, and Revenue Management.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software (PMS) and POS systems.
- Ability to work under pressure and manage diverse teams.
- A passion for delivering exceptional guest service.
- Knowledge of local market trends and competitor activities is a plus.
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5
Hotel Operations Director
122001 Gurgaon, Haryana
₹90000 Annually
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Posted today
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Job Description
Our client is seeking a seasoned and visionary Hotel Operations Director to lead and manage all operational aspects of their esteemed property in Gurugram, Haryana . This critical leadership role demands a comprehensive understanding of hotel management, from front-of-house services to back-of-house efficiency. You will be responsible for ensuring the highest standards of guest satisfaction, operational excellence, and profitability across all departments, including F&B, housekeeping, maintenance, and front desk. The ideal candidate will possess a strong background in hospitality leadership, with a proven ability to drive performance, manage budgets effectively, and foster a positive work environment for staff. You will play a key role in developing and implementing strategic initiatives to enhance guest experiences, optimize revenue, and control costs. This position requires a hands-on approach, with the ability to lead by example and inspire a team towards achieving organizational goals. You will oversee the recruitment, training, and development of departmental managers and their teams, ensuring consistent service delivery. A deep understanding of market trends, competitive analysis, and operational best practices within the hospitality industry is essential. You will be responsible for maintaining the physical integrity of the hotel, overseeing capital improvement projects, and ensuring compliance with all health, safety, and regulatory standards. The successful candidate will be an exceptional communicator, capable of liaising effectively with stakeholders, guests, and staff at all levels. This is an unparalleled opportunity to shape the future of a premier hotel and contribute to its continued success in a vibrant urban setting.
Responsibilities:
Qualifications:
Responsibilities:
- Direct and oversee all hotel operations, ensuring seamless guest experiences.
- Develop and implement strategic plans to achieve operational and financial goals.
- Manage departmental budgets, controlling costs and maximizing revenue.
- Lead, mentor, and develop a team of department managers and hotel staff.
- Ensure the highest standards of service quality and guest satisfaction across all departments.
- Oversee F&B operations, housekeeping, maintenance, front office, and other key areas.
- Implement and maintain efficient operational procedures and workflows.
- Ensure compliance with all health, safety, and regulatory standards.
- Manage vendor relationships and procurement processes.
- Drive initiatives for continuous improvement in service delivery and operational efficiency.
- Conduct regular performance reviews and provide feedback to staff.
- Analyze market trends and competitor activities to inform strategic decisions.
- Oversee capital expenditure projects and property maintenance.
- Act as a brand ambassador, upholding the hotel's reputation and values.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 10 years of progressive experience in hotel operations management, with at least 5 years in a senior leadership role (e.g., Hotel Manager, Operations Director).
- Proven track record of successfully managing hotel operations and driving profitability.
- In-depth knowledge of all hotel operational departments and best practices.
- Strong financial acumen, including budget management and P&L analysis.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to lead, motivate, and develop teams.
- Proficiency in hotel management software and systems.
- Strong problem-solving and decision-making abilities.
- Commitment to providing exceptional guest service and operational excellence.
- Experience with property renovations and capital projects is a plus.
This advertiser has chosen not to accept applicants from your region.
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6
Hotel Operations Manager
122001 Gurgaon, Haryana
₹70000 Annually
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Job Description
Our client, a prestigious hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day management of their upscale property in **Gurugram, Haryana, IN**. This role is critical to ensuring exceptional guest experiences, maintaining high operational standards, and driving profitability. The ideal candidate will have a strong background in hospitality management, with a proven track record of success in leading diverse teams and managing multiple departments, including Front Office, Housekeeping, Food & Beverage, and Banquets. Responsibilities include developing and implementing operational strategies, managing budgets, optimizing resource allocation, ensuring adherence to quality standards, and fostering a positive work environment for all staff. You will be responsible for guest satisfaction, complaint resolution, and implementing service improvement initiatives. Strong leadership, decision-making, and problem-solving skills are essential. The ability to work flexible hours, including evenings and weekends, is required. You will collaborate closely with the General Manager and department heads to achieve the hotel's strategic objectives. This is an on-site position, requiring full presence at the hotel to effectively manage operations and interact with guests and staff.
Responsibilities:
Responsibilities:
- Oversee and coordinate the daily operations of all hotel departments to ensure seamless guest service.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage departmental budgets, control expenses, and identify opportunities for revenue enhancement.
- Recruit, train, motivate, and supervise hotel staff to ensure high performance standards.
- Monitor guest feedback and implement service recovery strategies to address any issues.
- Ensure compliance with all health, safety, and sanitation regulations.
- Conduct regular inspections of hotel facilities to maintain standards of cleanliness and maintenance.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Foster a positive and engaging work environment for all employees.
- Represent the hotel in community events and professional organizations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5 years of progressive experience in hotel management, with at least 3 years in an operations management role.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hotel operations, budgeting, and financial management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to resolve conflicts and make sound decisions under pressure.
- Proficiency in hotel management software (PMS).
- A passion for delivering exceptional guest service.
- Flexibility to work varied shifts, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Manager
226001 Lucknow, Uttar Pradesh
₹70000 Annually
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Posted today
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Job Description
Our client, a prestigious hotel in Lucknow, Uttar Pradesh, IN , is looking for a seasoned Hotel Operations Manager to lead their front-of-house and back-of-house operations. This is an on-site position requiring dedicated presence at the hotel. The ideal candidate will have extensive experience in the hospitality industry, with a proven ability to manage all aspects of hotel operations, including guest services, food and beverage, housekeeping, and maintenance. You will be responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. Key duties include developing and implementing operational strategies, managing staff schedules and training, overseeing inventory and procurement, and ensuring compliance with health and safety regulations. The Operations Manager will play a critical role in driving revenue, controlling costs, and enhancing the hotel's reputation. This role requires strong leadership qualities, excellent problem-solving skills, and the ability to motivate and manage a diverse team. You will interact directly with guests, addressing any concerns and ensuring a memorable stay. A deep understanding of the hotel market, competitor analysis, and effective marketing strategies is also vital. The successful candidate will possess a keen eye for detail, a proactive approach to identifying and resolving operational challenges, and a commitment to continuous improvement. This is an excellent opportunity for a dedicated hospitality professional to take on significant responsibility and contribute to the success of a renowned establishment. We are seeking an individual who is passionate about service excellence and eager to uphold our client's reputation for quality and comfort.
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8
Hotel Operations Manager
110001 Delhi, Delhi
₹800000 Annually
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Posted today
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Job Description
We are seeking an experienced and visionary Hotel Operations Manager to lead our esteemed establishment in the heart of Delhi, Delhi . This is a pivotal, fully remote role focused on overseeing all aspects of hotel operations to ensure exceptional guest experiences and maximize profitability. You will be responsible for setting operational standards, managing departmental performance, and fostering a culture of excellence among staff, all while working from a remote location. Your leadership will drive guest satisfaction, employee engagement, and financial success through strategic planning and meticulous execution.
Key Responsibilities:
This fully remote position offers a unique opportunity to shape the future of our hotel operations and contribute to a world-class guest experience, all managed from your home office. Join a forward-thinking organization committed to innovation in hospitality.
Key Responsibilities:
- Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and operational efficiency.
- Manage departmental budgets, control costs, and optimize revenue streams.
- Recruit, train, and manage hotel staff, ensuring high levels of performance and professional development.
- Ensure compliance with all health, safety, and hygiene standards and regulations.
- Develop and maintain strong relationships with guests, addressing any concerns and ensuring their needs are met promptly and professionally.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Implement and monitor quality assurance programs to maintain service excellence.
- Conduct regular performance reviews and provide constructive feedback to department heads and staff.
- Stay updated on industry best practices and emerging trends in hospitality management.
- Prepare detailed operational reports for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree is a plus.
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a managerial capacity.
- Proven track record of successfully managing hotel operations and driving profitability.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of hotel operations, financial management, and revenue management principles.
- Ability to think strategically and solve complex operational challenges.
- Proficiency in property management systems (PMS) and other relevant hotel software.
- Commitment to delivering outstanding guest service.
- Must be comfortable working remotely and possess excellent organizational and time management skills.
- Demonstrated ability to lead and motivate diverse teams.
This fully remote position offers a unique opportunity to shape the future of our hotel operations and contribute to a world-class guest experience, all managed from your home office. Join a forward-thinking organization committed to innovation in hospitality.
This advertiser has chosen not to accept applicants from your region.
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