6,627 Hotel Representative jobs in India
Hotel Operations Manager
Posted today
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Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee and coordinate daily operations of all hotel departments.
- Manage staff, including hiring, training, scheduling, and performance evaluation.
- Ensure high standards of customer service and guest satisfaction.
- Develop and implement operational policies and procedures.
- Manage departmental budgets, control expenses, and optimize profitability.
- Monitor inventory levels and manage procurement of supplies.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest inquiries, concerns, and complaints effectively.
- Collaborate with marketing and sales teams to drive business.
- Maintain the physical appearance and operational readiness of the hotel.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4 years of experience in hotel management or a senior supervisory role in hospitality.
- Proven experience in managing diverse hotel departments.
- Strong understanding of hotel operations, including front desk, F&B, and housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and MS Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Problem-solving skills and the ability to remain calm under pressure.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee and coordinate all hotel operations, including front office, housekeeping, food & beverage, and maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Manage departmental budgets, control expenses, and optimize profitability.
- Lead, train, and motivate hotel staff to ensure high performance and excellent service delivery.
- Ensure compliance with all health, safety, and licensing regulations.
- Handle guest complaints and resolve issues promptly and effectively.
- Monitor inventory levels and manage vendor relationships.
- Develop and implement marketing and sales strategies to increase occupancy rates and revenue.
- Conduct regular inspections of the property to maintain high standards of cleanliness and presentation.
- Prepare operational reports for senior management.
- Proven experience as a Hotel Manager or in a senior operations role within the hospitality industry.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and MS Office Suite.
- Ability to manage budgets, control costs, and drive profitability.
- Strong problem-solving and decision-making abilities.
- Commitment to delivering exceptional customer service.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage and coordinate all hotel operations to ensure smooth functioning.
- Supervise department heads and staff, providing guidance and support.
- Develop and implement strategies to enhance guest satisfaction and service quality.
- Oversee daily operations, including front desk, housekeeping, F&B, and maintenance.
- Manage departmental budgets and control operational costs.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest inquiries, complaints, and resolve issues effectively.
- Conduct regular inspections of hotel facilities and services.
- Implement training programs for staff development and performance improvement.
- Monitor and analyze operational performance metrics and implement corrective actions.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in hotel management or a supervisory role.
- Proven track record in managing hotel operations and staff.
- Strong understanding of hotel industry standards and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and systems.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee the daily operations of all hotel departments, including front desk, housekeeping, F&B, and maintenance.
- Ensure the highest standards of guest service are met and exceeded.
- Manage staff performance, conduct training, and foster a positive work environment.
- Develop and implement operational policies and procedures to enhance efficiency.
- Manage departmental budgets, control costs, and optimize revenue generation.
- Conduct regular property inspections to ensure cleanliness, safety, and maintenance standards are upheld.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with marketing and sales teams to drive business and enhance the hotel's reputation.
- Ensure compliance with all health, safety, and licensing regulations.
- Manage inventory and procurement of supplies for various departments.
- Develop and implement effective staffing schedules to meet operational needs.
- Monitor guest feedback and implement improvements based on reviews.
- Lead and motivate the hotel team to achieve operational goals.
- Plan and oversee special events and banquets hosted at the hotel.
- Stay updated on industry trends and best practices in hotel management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management, with at least 2 years in a managerial role.
- Proven experience in managing multiple departments within a hotel.
- Strong understanding of hotel operations, including F&B, housekeeping, and front desk.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and POS systems.
- Ability to manage budgets and control operational costs effectively.
- Strong problem-solving and decision-making abilities.
- Customer-centric approach with a passion for service excellence.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of local hospitality market trends.
- Experience with event planning and execution is a plus.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee and manage all hotel departments, including Front Office, Food & Beverage, Housekeeping, and Maintenance, to ensure smooth and efficient operations.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and profitability.
- Manage budgets, control costs, and optimize revenue streams through effective pricing and sales strategies.
- Ensure compliance with all health, safety, and sanitation regulations, as well as company policies and procedures.
- Lead, train, and motivate a diverse team of hotel staff, fostering a positive and productive work environment.
- Conduct regular operational reviews and implement improvements to enhance guest experiences and operational performance.
- Manage inventory, procurement, and vendor relationships to ensure cost-effectiveness and quality of supplies.
- Handle guest complaints and feedback promptly and professionally, resolving issues to ensure guest satisfaction.
- Collaborate with department heads to set performance goals and monitor their achievement.
- Stay updated on industry trends and best practices in hotel management and customer service.
- Bachelor's degree in Hotel Management, Hospitality Administration, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a managerial capacity.
- Demonstrated success in managing multiple hotel departments and driving operational excellence.
- Strong understanding of hotel financial management, including budgeting, P&L responsibility, and revenue management.
- Excellent leadership, communication, problem-solving, and decision-making skills.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by the business.
- A passion for hospitality and a commitment to delivering outstanding guest service.
- Proven ability to manage teams effectively and foster a culture of accountability and teamwork.
- Strong guest service orientation and a proactive approach to problem-solving.
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Hotel Operations Manager
Posted today
Job Viewed
Job Description
As the Hotel Operations Manager, your responsibilities will encompass front office, housekeeping, food and beverage, and maintenance departments. You will focus on staff training and development, performance management, and fostering a positive work environment. Key duties include managing budgets, controlling costs, inventory management, and ensuring compliance with health, safety, and hygiene regulations. You will also work closely with other department heads and the General Manager to implement strategies that enhance guest satisfaction, drive revenue, and maintain the hotel's reputation.
Key Responsibilities:
- Oversee the daily operations of all hotel departments to ensure seamless service delivery.
- Manage and train a diverse team of hotel staff, fostering a culture of service excellence.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Monitor and control departmental budgets, ensuring cost-effectiveness and profitability.
- Manage inventory, supplies, and vendor relationships.
- Ensure compliance with all health, safety, sanitation, and licensing regulations.
- Resolve guest complaints and operational issues promptly and effectively.
- Collaborate with marketing and sales teams to support promotional activities and drive business.
- Prepare operational reports and analyze performance metrics.
- Maintain high standards of presentation and cleanliness throughout the property.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations, with at least 2 years in a management role.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS).
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
- A passion for delivering exceptional customer service.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Our client, a reputable hotel in Kanpur, Uttar Pradesh, IN , is seeking an experienced and dynamic Hotel Operations Manager to oversee daily operations and ensure exceptional guest experiences. This role requires a leader with a strong background in hospitality management, a keen eye for detail, and a passion for service excellence. The Hotel Operations Manager will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring smooth coordination and high standards across the board. Key duties include staff supervision, training, and development; managing budgets and controlling costs; implementing operational policies and procedures; and resolving guest complaints effectively to maintain high levels of satisfaction. You will also play a vital role in marketing initiatives and business development to enhance the hotel's reputation and profitability. The successful candidate will need to demonstrate strong leadership qualities, excellent communication and interpersonal skills, and the ability to thrive in a fast-paced environment. This position offers a challenging yet rewarding opportunity to contribute to the success of a well-established hospitality establishment.
Key Responsibilities:
- Oversee and coordinate the daily operations of all hotel departments.
- Manage staff, including recruitment, training, scheduling, and performance evaluation.
- Ensure high standards of customer service and guest satisfaction.
- Develop and implement operational strategies to improve efficiency and profitability.
- Manage departmental budgets, monitor expenses, and control costs.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle guest inquiries, feedback, and complaints professionally.
- Collaborate with other managers to achieve overall hotel goals.
- Maintain inventory of supplies and ensure efficient resource management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum 5 years of experience in hotel management or operations.
- Proven leadership and team management skills.
- In-depth knowledge of hotel operations, including front office, housekeeping, and F&B.
- Strong financial acumen and budgeting skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in hotel management software.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage and coordinate the daily operations of all hotel departments to ensure smooth functioning and guest satisfaction.
- Develop and implement operational policies and procedures to optimize efficiency and service quality.
- Oversee staff recruitment, training, scheduling, and performance management.
- Monitor departmental budgets, control costs, and ensure profitability.
- Maintain high standards of cleanliness, safety, and ambiance throughout the hotel.
- Address and resolve guest complaints and issues promptly and professionally.
- Ensure compliance with all health, safety, and licensing regulations.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Conduct regular staff meetings and training sessions to enhance team performance.
- Analyze operational data and implement strategies for continuous improvement.