17 Hotel Staff jobs in Chakrata

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5-7 years of progressive experience in hotel operations, with at least 2 years in a managerial role.
• Proven track record in managing multiple hotel departments and driving operational efficiency.
• Strong understanding of P&L statements, budgeting, and revenue management.
• Excellent leadership, team management, and interpersonal skills.
• Exceptional customer service orientation and problem-solving abilities.
• Knowledge of hotel management software and systems.
• Familiarity with health, safety, and sanitation standards in the hospitality industry.
• Ability to work flexible hours, including evenings, weekends, and holidays.

• Oversee daily operations of assigned hotel properties remotely.
• Develop and implement operational strategies to enhance guest satisfaction and profitability.
• Monitor and analyze key performance indicators (KPIs).
• Lead, motivate, and support on-site hotel management teams.
• Ensure adherence to service standards, safety regulations, and brand guidelines.
• Manage operational budgets and control expenses.
• Identify and implement cost-saving measures and revenue-generating opportunities.
• Resolve operational issues and guest complaints escalated by on-site staff.
• Conduct regular virtual performance reviews and provide feedback to teams.
• Utilize technology and communication tools for effective remote management.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 6 years of experience in hotel management, with significant experience in operations.
• Proven experience in remote team leadership and management.
• Proficiency in Property Management Systems (PMS) and hotel operations software.
• Strong understanding of financial management, budgeting, and cost control.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and manage multiple priorities effectively.
• Demonstrated ability to drive operational improvements and maintain high service standards.

• Oversee all hotel operations, ensuring smooth and efficient service delivery.
• Manage departmental budgets, control costs, and maximize profitability.
• Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
• Lead, train, and motivate hotel staff to achieve high performance standards.
• Ensure adherence to all health, safety, and sanitation regulations.
• Monitor guest feedback and implement service improvement initiatives.
• Manage vendor relationships and procurement of supplies.
• Collaborate with sales and marketing teams to drive occupancy and revenue.
• Conduct regular inspections of hotel facilities to ensure quality and maintenance standards are met.
• Handle guest complaints and resolve issues promptly and professionally.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
• Minimum of 8 years of progressive experience in hotel management, with at least 3 years in a senior leadership role.
• Proven track record of successfully managing hotel operations and improving key performance indicators (KPIs).
• In-depth knowledge of all hotel departments and their functions.
• Strong leadership, communication, and interpersonal skills.
• Excellent financial management and budgeting skills.
• Proficiency in hotel management software (PMS) and related technology.
• Ability to work under pressure and make sound decisions in a fast-paced environment.
• Commitment to providing outstanding guest service.
• Flexibility to work varied shifts, including weekends and holidays.

• Developing and implementing strategic plans to achieve operational and financial goals.
• Managing all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance.
• Ensuring exceptional guest experiences and resolving any guest complaints promptly and professionally.
• Recruiting, training, and motivating a high-performing team.
• Overseeing budgeting, cost control, and revenue management to maximize profitability.
• Maintaining strong relationships with suppliers, vendors, and local authorities.
• Ensuring compliance with all health, safety, and legal regulations.
• Implementing and monitoring service standards to uphold the hotel's reputation.
• Spearheading marketing and sales initiatives in coordination with the management team.
• Conducting regular performance reviews and providing constructive feedback to staff.

• Oversee daily operations for multiple hotels in a remote capacity.
• Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
• Monitor financial performance, manage budgets, and control operational costs.
• Set and track key performance indicators (KPIs) for all hotel departments.
• Provide virtual leadership and support to on-site hotel management teams.
• Ensure consistent delivery of high-quality guest services and experiences.
• Implement and maintain high standards for cleanliness, safety, and maintenance.
• Analyze operational data to identify trends and opportunities for improvement.
• Manage vendor relationships and procurement processes.
• Foster a culture of continuous improvement and operational excellence.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 8-12 years of progressive experience in hotel operations management.
• Proven ability to manage operations remotely and lead distributed teams.
• Strong understanding of hotel management software and cloud-based tools.
• Excellent leadership, communication, and problem-solving skills.
• Strategic thinker with a focus on financial performance and guest satisfaction.
• Knowledge of industry best practices and regulatory compliance.

• Developing and executing comprehensive operational plans for a portfolio of hotels.
• Monitoring daily operations, including front desk, housekeeping, food and beverage, and maintenance.
• Implementing quality control measures and guest satisfaction initiatives.
• Managing operational budgets and financial performance.
• Training and mentoring on-site staff and management.
• Ensuring compliance with health, safety, and legal regulations.
• Reporting on key performance indicators to senior management.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hotel operations management.
• Proven ability to manage operations remotely and lead dispersed teams effectively.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional communication, negotiation, and leadership abilities.
• Proficiency in hotel management systems (PMS) and relevant software.

• Overseeing daily operations across all hotel departments, including F&B, Front Office, Housekeeping, and Maintenance.
• Developing and implementing strategic business plans to achieve revenue and profitability goals.
• Ensuring the highest standards of guest service are met and exceeded.
• Recruiting, training, and motivating a high-performing team of hospitality professionals.
• Managing the hotel's budget, controlling costs, and maximizing profitability.
• Maintaining strong relationships with guests, local authorities, and suppliers.
• Ensuring compliance with all health, safety, and legal regulations.
• Leading marketing and sales initiatives to enhance occupancy and revenue.
• Implementing and overseeing hotel policies and procedures.
• Representing the hotel in community events and industry functions.

• A Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
• Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a General Manager or Assistant General Manager role.
• Proven track record of success in driving revenue growth and managing operational costs.
• Exceptional leadership, communication, and interpersonal skills.
• Strong understanding of hotel operations, marketing, and financial management.
• Ability to thrive in a fast-paced, demanding environment.
• A passion for delivering outstanding customer service.
• Familiarity with hotel management software.
• Fluency in English is essential; knowledge of Hindi is advantageous.

• Oversee daily operations of all hotel departments to ensure smooth functioning and exceptional guest service.
• Manage and develop staff, providing training, motivation, and performance feedback.
• Ensure adherence to brand standards and service excellence at all touchpoints.
• Develop and manage departmental budgets, controlling costs and optimizing revenue.
• Implement and maintain high standards of cleanliness, hygiene, and safety.
• Manage inventory, procurement, and vendor relationships.
• Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Collaborate with marketing and sales teams to drive occupancy and revenue.
• Conduct regular operational audits and implement corrective actions.

• Bachelor's degree in Hospitality Management or a related field.
• Minimum of 5 years of experience in hotel operations, with at least 2 years in a supervisory or managerial role.
• Proven experience in managing multiple hotel departments.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Knowledge of hotel management systems and software.
• Financial acumen and experience in budget management.
• A passion for guest service and delivering memorable experiences.
• Ability to work flexible hours, including weekends and holidays.
• Experience in a boutique or luxury hotel environment is a plus.

Hiring for Luxurious Resort for Kasauli location

Location - Kasauli, Himachal

Salary + Food and accommodation

Experience - 1-3 years

Job Overview

We are seeking a dedicated Hotel Reservation Coordinator (Front Desk Executive) for our resort located in Kasauli. This is a full-time position requiring 1 to 3 years of work experience. As a key contact point for guests and internal departments, the coordinator will manage reservations and deliver exemplary customer service, focusing on seamless and efficient operations.

Qualifications and Skills

• Demonstrated skills in customer service, ensuring guests receive exceptional assistance and support at all times.
• Excellent communication abilities, both verbal and written, to interact effectively with guests and colleagues.
• Keen attention to detail to ensure accuracy in reservations and guest information management.
• Competence in problem-solving, addressing guest inquiries and issues promptly and efficiently.
• Basic computer skills for operating reservation systems and managing electronic communications.
• Ability to multitask without compromising quality or performance, ensuring all tasks are completed to standard.

Roles and Responsibilities

• Process hotel reservations through phone, email, OTAs and other communication channels, ensuring accuracy and completeness.
• Collaborate with hotel management and staff to secure reservations, allocate rooms, and coordinate guest services.
• Manage guest inquiries, modifications, and cancellations while adhering to the hotel's policies and procedures.
• Provide personalized assistance and information about hotel facilities, services, and local attractions.
• Maintain an organized database of reservations and guest profiles, updating information as needed.
• Work closely with the team to ensure that guest expectations and satisfaction levels are consistently met.
• Identify opportunities for up selling to enhance the guest experience while maximizing revenue.
• Report on reservation trends and feedback to management to support decision-making and improve services.

If interested please call/whatsapp - or mail your resume at