34 Hotel Staff jobs in Dehradun
Hotel Operations Manager - Guest Services
Posted 4 days ago
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Job Description
Key Responsibilities:
- Oversee daily hotel operations, focusing on guest services and satisfaction.
- Manage and train front desk, concierge, and guest relations teams.
- Develop and implement operational policies and procedures to enhance guest experience.
- Monitor guest feedback and online reviews, taking proactive steps to address concerns.
- Ensure efficient coordination between departments, including housekeeping and maintenance.
- Manage staff scheduling, performance, and training programs.
- Control operational costs and optimize resource allocation.
- Implement and maintain high standards of service quality and brand consistency.
- Handle escalated guest issues with professionalism and efficiency.
Hotel Operations Manager
Posted 1 day ago
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Job Description
Responsibilities:
- Oversee and manage the day-to-day operations of the hotel, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Develop and implement strategies to enhance guest satisfaction and service quality.
- Manage departmental budgets, control costs, and ensure profitability targets are met.
- Recruit, train, motivate, and manage hotel staff to ensure high standards of performance.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and maintain relationships with suppliers and vendors.
- Handle guest complaints and resolve issues promptly and professionally.
- Monitor industry trends and best practices to identify opportunities for improvement.
- Conduct regular staff performance evaluations and provide constructive feedback.
- Collaborate with the Sales and Marketing teams to drive revenue and occupancy.
- Implement and enforce hotel policies and procedures.
- Ensure the smooth running of all hotel services and facilities.
- Prepare operational reports for senior management.
- Foster a positive and collaborative work environment for all staff members.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 2 years in an Operations Manager or similar leadership role.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hotel operations, including F&B, rooms division, and event management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and POS systems.
- Strong financial acumen and budget management skills.
- Ability to work under pressure and handle multiple priorities.
- Guest-focused mindset with a passion for service excellence.
- Problem-solving abilities and decision-making skills.
- Willingness to work flexible hours, including weekends and holidays.
- Knowledge of local market trends and competition.
Hotel Operations Manager
Posted 4 days ago
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Job Description
Hotel Revenue Manager
Posted 4 days ago
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Job Description
Hotel Operations Manager
Posted 4 days ago
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Job Description
Key responsibilities include managing departmental budgets, optimizing operational efficiency, and implementing strategies to enhance guest satisfaction and loyalty. You will also be responsible for ensuring compliance with all health, safety, and hygiene regulations. This position requires a strong understanding of hotel management principles, including revenue management, sales, and marketing strategies. You will work closely with department heads to set performance goals, provide training and development opportunities, and conduct performance reviews. The ideal candidate will have a proven track record in hotel management, with a minimum of 5 years of experience in a supervisory or managerial role. A degree in Hospitality Management or a related field is preferred. Excellent leadership, communication, and interpersonal skills are essential. The ability to handle challenging situations with professionalism and a commitment to delivering outstanding service are paramount. You should be adept at problem-solving and decision-making under pressure. This role requires a hands-on approach and the ability to be on-site to manage operations effectively in Dehradun, Uttarakhand .
Hotel Operations Manager
Posted 4 days ago
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Job Description
Hotel Operations Manager
Posted 4 days ago
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Job Description
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Hotel Operations Manager
Posted 4 days ago
Job Viewed
Job Description
Key responsibilities include developing and implementing operational strategies, managing budgets and controlling costs, ensuring compliance with health and safety regulations, and fostering a positive work environment for staff. You will also be involved in staff training and development, guest relations, and resolving customer issues promptly. A strong knowledge of the hospitality industry and experience in a similar managerial role are essential. This role demands excellent problem-solving abilities, strong communication skills, and a commitment to delivering an exceptional guest experience. We are looking for a proactive individual with a passion for hospitality and a strategic approach to managing hotel operations. Join us to lead a dedicated team and enhance guest satisfaction in the beautiful location of Dehradun, Uttarakhand, IN , all while enjoying the benefits of a remote work arrangement.
The role involves:
- Overseeing daily hotel operations and ensuring service excellence.
- Managing departmental budgets and controlling operational costs.
- Ensuring adherence to all health, safety, and sanitation standards.
- Leading, training, and motivating hotel staff.
- Developing and implementing strategies to enhance guest satisfaction.
- Managing guest feedback and resolving complaints effectively.
- Monitoring inventory and procurement for operational supplies.
- Collaborating with the sales and marketing teams to drive revenue.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum 5 years of experience in hotel management or operations.
- Proven track record of successful hotel operations and guest satisfaction.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and systems.
- Excellent financial acumen and budget management skills.
- Ability to work autonomously in a remote environment.
Hotel Operations Manager
Posted 4 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and coordinate all hotel operations, including front office, housekeeping, food & beverage, and maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Manage departmental budgets, control expenses, and optimize profitability.
- Lead, train, and motivate hotel staff to ensure high performance and excellent service delivery.
- Ensure compliance with all health, safety, and licensing regulations.
- Handle guest complaints and resolve issues promptly and effectively.
- Monitor inventory levels and manage vendor relationships.
- Develop and implement marketing and sales strategies to increase occupancy rates and revenue.
- Conduct regular inspections of the property to maintain high standards of cleanliness and presentation.
- Prepare operational reports for senior management.
- Proven experience as a Hotel Manager or in a senior operations role within the hospitality industry.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and MS Office Suite.
- Ability to manage budgets, control costs, and drive profitability.
- Strong problem-solving and decision-making abilities.
- Commitment to delivering exceptional customer service.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
Hotel Operations Manager
Posted 4 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage and coordinate the daily operations of all hotel departments to ensure smooth functioning and guest satisfaction.
- Develop and implement operational policies and procedures to optimize efficiency and service quality.
- Oversee staff recruitment, training, scheduling, and performance management.
- Monitor departmental budgets, control costs, and ensure profitability.
- Maintain high standards of cleanliness, safety, and ambiance throughout the hotel.
- Address and resolve guest complaints and issues promptly and professionally.
- Ensure compliance with all health, safety, and licensing regulations.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Conduct regular staff meetings and training sessions to enhance team performance.
- Analyze operational data and implement strategies for continuous improvement.