27 Hotel Staff jobs in Dehradun
Hotel Executive
Posted today
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Job Description
**Benefits**:
- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Paid sick time
Schedule:
- Flexible shift
Ability to commute/relocate:
- Mussoorie, Uttarakhand: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work (preferred)
- Microsoft Excel (preferred)
- hotel reservation (preferred)
**Language**:
- English (required)
Hotel Operations Manager
Posted 3 days ago
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Job Description
Hotel Operations Manager
Posted 6 days ago
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Job Description
Key Responsibilities:
- Direct and manage all hotel departments to ensure seamless operations and guest satisfaction.
- Develop and implement strategies to improve service quality, operational efficiency, and profitability.
- Oversee the recruitment, training, scheduling, and performance management of all hotel staff.
- Manage departmental budgets, control expenses, and maximize revenue opportunities.
- Ensure compliance with all health, safety, and sanitation regulations.
- Monitor guest feedback and implement service recovery measures as needed.
- Maintain strong relationships with guests, vendors, and local community stakeholders.
- Conduct regular inspections of hotel facilities to ensure standards are met and to identify maintenance needs.
- Implement and oversee revenue management strategies to optimize occupancy and average daily rate (ADR).
- Lead initiatives to enhance the guest experience and build customer loyalty.
- Stay updated on industry trends and best practices in hotel management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5-7 years of progressive experience in hotel operations, with at least 2-3 years in a management role (e.g., Assistant General Manager, Operations Manager).
- Proven track record of success in managing hotel operations and driving guest satisfaction.
- Strong leadership, team-building, and motivational skills.
- Excellent financial acumen, including budgeting, forecasting, and P&L management.
- In-depth knowledge of hotel operations software (PMS, POS systems).
- Exceptional customer service skills and a passion for hospitality.
- Strong problem-solving and decision-making abilities.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of local tourism and market dynamics is advantageous.
Hotel Operations Manager
Posted 8 days ago
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Job Description
Key Responsibilities:
- Manage and direct all hotel operations, including front desk, housekeeping, food and beverage, banquets, and maintenance, to ensure seamless service delivery.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Oversee departmental budgets, manage expenses, and ensure profitability targets are met.
- Recruit, train, motivate, and supervise hotel staff, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and maintain high standards of service quality throughout the hotel.
- Manage inventory and procurement of supplies for all hotel departments.
- Address guest concerns and resolve complaints promptly and effectively.
- Collaborate with the sales and marketing teams to drive revenue and occupancy rates.
- Conduct regular inspections of the property to ensure cleanliness, maintenance, and overall appeal.
- Implement and oversee operational policies and procedures.
- Report on key performance indicators (KPIs) related to guest satisfaction, operational efficiency, and financial performance.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree or relevant certifications are a plus.
- Minimum of 5-7 years of progressive experience in hotel operations, with at least 3 years in a management role.
- Proven track record of success in managing multiple hotel departments.
- Strong understanding of hotel operations, including front office, F&B, housekeeping, and sales.
- Excellent leadership, communication, interpersonal, and problem-solving skills.
- Proficiency in hotel management software (PMS) and related operational tools.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- A passion for delivering exceptional guest service.
- Knowledge of local tourism and hospitality trends.
- Flexibility to work varied shifts, including weekends and holidays, as required by hotel operations.
Hotel Operations Manager
Posted 11 days ago
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Job Description
Your core responsibilities will include developing and implementing operational strategies to optimize revenue, control costs, and maximize profitability. You will manage departmental budgets, oversee inventory and procurement, and ensure compliance with all health, safety, and sanitation regulations. Leading and motivating a diverse team of hospitality professionals will be a key aspect of your role, fostering a positive and productive work environment through effective training, performance management, and clear communication. You will also be responsible for guest satisfaction, promptly addressing any issues or complaints to ensure a consistently excellent service standard. Building strong relationships with vendors and local suppliers will also be part of your duties. Analyzing operational data and market trends to identify areas for improvement and implement innovative solutions will be crucial. You will collaborate with the marketing and sales teams to drive occupancy and revenue. The ability to maintain a high level of presence on-site while also being able to work remotely on specific strategic tasks is vital for this hybrid position.
We are looking for individuals with a proven track record in hotel management, excellent problem-solving skills, and a commitment to delivering unparalleled hospitality. A degree in Hospitality Management, Business Administration, or a related field is preferred. Strong financial acumen and experience with property management systems (PMS) are essential. The ability to work effectively in a team, communicate clearly with both staff and guests, and adapt to the demands of a fast-paced environment is a must. This role requires a leader who can inspire confidence and drive excellence. If you are passionate about hospitality and eager to contribute to a unique establishment in **Dehradun, Uttarakhand, IN**, we invite you to apply for this exciting hybrid opportunity.
Hotel Operations Manager
Posted 13 days ago
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Job Description
Responsibilities:
- Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, ensuring seamless guest service.
- Manage departmental budgets, control costs, and implement strategies to maximize revenue and profitability.
- Develop and implement operational policies and procedures to ensure efficiency, quality standards, and guest satisfaction.
- Lead, train, and motivate a diverse team of hotel staff, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest complaints and service issues with professionalism and efficiency, striving to resolve them to the guests' satisfaction.
- Conduct regular inspections of guest rooms, public areas, and back-of-house operations to maintain high standards of cleanliness and presentation.
- Collaborate with the General Manager and other department heads to develop and execute strategic initiatives.
- Manage vendor relationships and ensure timely procurement of supplies and services.
- Implement and monitor quality assurance programs to continuously improve service delivery.
- Analyze operational performance data and implement corrective actions as needed.
- Champion exceptional customer service standards and encourage staff to go above and beyond for guests.
- Oversee inventory management for various departments, ensuring adequate stock levels.
- Act as a point of contact for guests during their stay, ensuring their needs are met.
- Contribute to marketing and sales efforts by ensuring a positive guest experience that encourages repeat business and positive reviews.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a supervisory or managerial role.
- Proven track record of successfully managing multiple hotel departments and driving operational excellence.
- Strong understanding of hotel operations, including front office management, housekeeping standards, F&B operations, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to train, motivate, and manage staff effectively.
- Proficiency in hotel management software (PMS) and other relevant operational tools.
- Strong financial acumen and experience in budgeting and cost control.
- Excellent problem-solving and decision-making skills.
- Passion for delivering outstanding guest service and a keen eye for detail.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by the demands of the hospitality industry.
- Must be physically present at the hotel location in Dehradun.
Hotel Operations Manager
Posted 14 days ago
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Job Description
Key responsibilities include staff recruitment, training, and performance management, fostering a positive and productive work environment. You will oversee budget management, inventory control, and revenue optimization strategies to maximize profitability. The Hotel Operations Manager will also be responsible for ensuring compliance with all health, safety, and sanitation regulations, maintaining the property's reputation for quality and service excellence. Strong communication and interpersonal skills are vital for interacting with guests, staff, and vendors. The ability to handle guest complaints effectively and resolve issues promptly is crucial. This hands-on role requires a leader who can inspire their team, drive operational efficiency, and contribute to the overall success and guest satisfaction of the hotel. A deep understanding of the hospitality industry and its operational nuances is essential.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel operations, with at least 2 years in a managerial role.
- Proven track record in managing multiple hotel departments and driving operational efficiency.
- Strong understanding of P&L statements, budgeting, and revenue management.
- Excellent leadership, team management, and interpersonal skills.
- Exceptional customer service orientation and problem-solving abilities.
- Knowledge of hotel management software and systems.
- Familiarity with health, safety, and sanitation standards in the hospitality industry.
- Ability to work flexible hours, including evenings, weekends, and holidays.
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Senior Hotel Operations Manager
Posted 3 days ago
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Job Description
Key Responsibilities:
- Oversee all hotel operations, ensuring smooth and efficient service delivery.
- Develop and execute strategic plans to achieve operational and financial goals.
- Manage departmental budgets and control costs effectively.
- Recruit, train, and manage hotel staff to maintain high service standards.
- Ensure guest satisfaction by addressing concerns and exceeding expectations.
- Monitor and maintain property standards, including cleanliness and safety.
- Implement and update operational policies and procedures.
- Collaborate with other departments to enhance overall guest experience.
- Analyze performance metrics and report on key operational indicators.
- Foster a positive work environment and drive employee engagement.
Boutique Hotel General Manager
Posted 5 days ago
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Job Description
Your primary focus will be on delivering an unparalleled guest experience, fostering a culture of excellence among the staff, and driving revenue growth. You will manage the operational budget, control costs effectively, and ensure compliance with all health, safety, and licensing regulations. Developing and implementing strategic initiatives to enhance the hotel's reputation, attract new guests, and encourage repeat business will be crucial. This includes overseeing marketing campaigns, managing online reputation, and cultivating relationships with local tour operators and businesses.
The ideal candidate will have a deep understanding of the hospitality industry, with a proven track record in hotel management, preferably within the boutique or luxury segment. Strong leadership qualities, excellent communication and interpersonal skills, and the ability to motivate and inspire a diverse team are essential. You should be adept at financial management, including budgeting, forecasting, and P&L analysis. A passion for creating unique guest experiences and a commitment to maintaining high standards of service and presentation are paramount. This role is on-site at the hotel location.
Key Responsibilities:
- Oversee all daily operations of the hotel, ensuring smooth and efficient service delivery.
- Manage and motivate hotel staff, providing training, performance feedback, and fostering a positive work environment.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage the hotel's budget, P&L, and financial performance, ensuring profitability.
- Oversee marketing, sales, and revenue management activities to drive occupancy and ADR.
- Ensure compliance with all health, safety, and regulatory standards.
- Maintain the aesthetic appeal and operational readiness of the hotel property.
- Build and maintain strong relationships with guests, suppliers, and the local community.
Qualifications:
- Proven experience as a Hotel General Manager or Senior Manager in a similar establishment.
- Demonstrated success in improving guest satisfaction and financial performance.
- Strong leadership, team management, and motivational skills.
- Excellent understanding of hotel operations, including F&B, housekeeping, and front desk.
- Proficiency in hotel management software and financial reporting.
- Exceptional customer service and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- A passion for hospitality and creating memorable experiences.
Senior Hotel Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities:
- Direct and manage all hotel departments, including front desk, housekeeping, F&B, and maintenance, to ensure seamless operations.
- Develop and implement operational strategies to enhance guest satisfaction, operational efficiency, and profitability.
- Oversee the recruitment, training, and performance management of hotel staff.
- Ensure adherence to all health, safety, and sanitation standards and regulations.
- Manage the hotel's budget, controlling costs while maximizing revenue.
- Develop and execute marketing and sales strategies in coordination with the management team.
- Build and maintain strong relationships with guests, vendors, and the local community.
- Monitor and analyze financial performance, identifying areas for improvement and implementing corrective actions.
- Ensure exceptional guest service standards are consistently met and exceeded.
- Handle guest complaints and resolve issues promptly and professionally.
- Stay updated on industry trends and best practices in hotel management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management.
- Proven leadership and team management skills.
- Strong understanding of all hotel operations departments.
- Excellent financial acumen and budget management skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Proficiency in Property Management Systems (PMS) and other hotel software.
- Ability to work flexible hours, including weekends and holidays.
- A passion for service excellence and guest satisfaction.
- Experience in a resort or luxury hotel environment is a plus.