34 Hotel Staff jobs in Dehradun

Hotel Operations Manager - Guest Services

248001 Dehradun, Uttarakhand ₹75000 month WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a renowned hospitality group, is seeking a dynamic and customer-focused Hotel Operations Manager to oversee guest services and ensure exceptional guest experiences. This is a fully remote position, ideal for an experienced hospitality professional who excels at managing operations from a distance, coordinating with on-site teams, and driving service excellence. You will be responsible for managing front desk operations, concierge services, housekeeping, and guest relations. Your role will involve developing and implementing service standards, training staff, handling guest feedback and complaints, and ensuring the smooth day-to-day running of hotel operations to maintain high levels of guest satisfaction.

Key Responsibilities:
  • Oversee daily hotel operations, focusing on guest services and satisfaction.
  • Manage and train front desk, concierge, and guest relations teams.
  • Develop and implement operational policies and procedures to enhance guest experience.
  • Monitor guest feedback and online reviews, taking proactive steps to address concerns.
  • Ensure efficient coordination between departments, including housekeeping and maintenance.
  • Manage staff scheduling, performance, and training programs.
  • Control operational costs and optimize resource allocation.
  • Implement and maintain high standards of service quality and brand consistency.
  • Handle escalated guest issues with professionalism and efficiency.
The ideal candidate will possess a degree in Hospitality Management or a related field, with a minimum of 5-7 years of experience in hotel operations, preferably in a managerial capacity. Strong knowledge of hotel management systems (PMS) and a proven track record in customer service excellence are required. Excellent leadership, communication, problem-solving, and organizational skills are essential. You must be a proactive, adaptable individual with the ability to manage teams remotely and drive results in a fast-paced environment. This role offers the opportunity to shape guest experiences and contribute to the success of a leading hospitality brand from a remote location.
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Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹70000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a prestigious hotel in a scenic location, is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of the establishment. This key leadership role is responsible for ensuring exceptional guest experiences, optimizing operational efficiency, and driving profitability across all hotel departments. The ideal candidate will possess strong leadership qualities, a deep understanding of the hospitality industry, and a proven track record in managing diverse teams and complex operations.

Responsibilities:
  • Oversee and manage the day-to-day operations of the hotel, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
  • Develop and implement strategies to enhance guest satisfaction and service quality.
  • Manage departmental budgets, control costs, and ensure profitability targets are met.
  • Recruit, train, motivate, and manage hotel staff to ensure high standards of performance.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Develop and maintain relationships with suppliers and vendors.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Monitor industry trends and best practices to identify opportunities for improvement.
  • Conduct regular staff performance evaluations and provide constructive feedback.
  • Collaborate with the Sales and Marketing teams to drive revenue and occupancy.
  • Implement and enforce hotel policies and procedures.
  • Ensure the smooth running of all hotel services and facilities.
  • Prepare operational reports for senior management.
  • Foster a positive and collaborative work environment for all staff members.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel management, with at least 2 years in an Operations Manager or similar leadership role.
  • Proven experience in managing multiple hotel departments.
  • Strong understanding of hotel operations, including F&B, rooms division, and event management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and POS systems.
  • Strong financial acumen and budget management skills.
  • Ability to work under pressure and handle multiple priorities.
  • Guest-focused mindset with a passion for service excellence.
  • Problem-solving abilities and decision-making skills.
  • Willingness to work flexible hours, including weekends and holidays.
  • Knowledge of local market trends and competition.
This position requires on-site presence and direct management of hotel staff in Dehradun, Uttarakhand, IN .
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Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹55000 month WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is looking for a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their esteemed establishment. This role is pivotal in ensuring exceptional guest experiences, maintaining high standards of service, and optimizing operational efficiency across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will possess a strong understanding of the hospitality industry, excellent leadership qualities, and a passion for delivering outstanding customer service. Key responsibilities include managing staff performance, scheduling, training, and development; overseeing inventory management and cost control for supplies and F&B; ensuring compliance with health, safety, and sanitation regulations; handling guest inquiries and resolving complaints promptly and professionally; and collaborating with department heads to achieve operational goals and drive revenue. You will also be responsible for implementing and maintaining service standards, monitoring guest satisfaction, and contributing to strategic planning for the hotel's growth and success. This is a hands-on, on-site role requiring excellent interpersonal skills and the ability to manage diverse teams. Strong problem-solving abilities and a proactive approach to operational challenges are essential. Qualifications: Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. Minimum of 5 years of experience in hotel management or a similar role within the hospitality sector. Proven track record of success in managing hotel operations and improving guest satisfaction scores. Strong knowledge of hotel management software and POS systems. Excellent leadership, communication, and customer service skills. Ability to work flexible hours, including evenings, weekends, and holidays. This is a fantastic opportunity to lead operations at a reputable hotel and contribute to its continued success.
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Hotel Revenue Manager

248001 Dehradun, Uttarakhand ₹60000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
WhatJobs is seeking a strategic and analytical Hotel Revenue Manager to join our team. This role, based remotely with connections to Dehradun, Uttarakhand, IN , is crucial for maximizing room revenue and optimizing pricing strategies. You will be responsible for analyzing market trends, competitor activities, and historical data to forecast demand and set optimal room rates across various distribution channels. Developing and implementing effective revenue management strategies to drive occupancy and average daily rate (ADR) will be a core focus. You will manage the overall pricing strategy, including short-term and long-term forecasting, budgeting, and the development of promotional campaigns. Collaboration with the sales, marketing, and operations departments to ensure alignment of strategies and execution will be vital. You will monitor booking pace, identify revenue opportunities, and implement adjustments to pricing and inventory as needed. Reporting on key revenue metrics, performance against budget, and market position will be a regular part of your duties. A deep understanding of the hospitality industry, booking systems, and revenue management principles is essential. Strong analytical, quantitative, and problem-solving skills are required, along with excellent communication and presentation abilities. You should be proficient in using revenue management software and other data analysis tools. The ability to adapt to changing market conditions and implement proactive strategies is key. This is a fantastic opportunity to leverage your expertise in revenue optimization within the dynamic hospitality sector, contributing to the success of properties in and around the scenic region of Dehradun, Uttarakhand, IN .
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Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹600000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of our premier establishment in **Dehradun, Uttarakhand**. This role is critical to ensuring exceptional guest experiences and efficient hotel management. The Operations Manager will be responsible for leading and motivating a diverse team across various departments, including front office, housekeeping, food and beverage, and maintenance.

Key responsibilities include managing departmental budgets, optimizing operational efficiency, and implementing strategies to enhance guest satisfaction and loyalty. You will also be responsible for ensuring compliance with all health, safety, and hygiene regulations. This position requires a strong understanding of hotel management principles, including revenue management, sales, and marketing strategies. You will work closely with department heads to set performance goals, provide training and development opportunities, and conduct performance reviews. The ideal candidate will have a proven track record in hotel management, with a minimum of 5 years of experience in a supervisory or managerial role. A degree in Hospitality Management or a related field is preferred. Excellent leadership, communication, and interpersonal skills are essential. The ability to handle challenging situations with professionalism and a commitment to delivering outstanding service are paramount. You should be adept at problem-solving and decision-making under pressure. This role requires a hands-on approach and the ability to be on-site to manage operations effectively in Dehradun, Uttarakhand .
This advertiser has chosen not to accept applicants from your region.

Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹55000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is recruiting a dynamic and experienced Hotel Operations Manager for their establishment in Dehradun, Uttarakhand, IN . This pivotal role involves overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and maximizing profitability. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and high service standards. Key duties include staff recruitment, training, and performance management, as well as budget management and cost control. Developing and implementing operational policies and procedures to enhance efficiency and guest satisfaction is also a core responsibility. You will also be involved in marketing and sales efforts to attract and retain guests. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 5 years of experience in hotel management or operations. Strong leadership, communication, and interpersonal skills are essential. A proven track record of successfully managing hotel operations and driving revenue growth is required. Knowledge of hotel management software and systems is a plus. This position offers an exciting opportunity to lead and innovate within the vibrant hospitality sector of Dehradun.
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Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹70000 month WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is looking for a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of a premier establishment in **Dehradun, Uttarakhand, IN**. This role is integral to ensuring exceptional guest experiences and maintaining high standards of service across all departments, including front desk, housekeeping, food and beverage, and banquets. You will be responsible for managing staff, optimizing operational efficiency, controlling costs, and implementing strategies to enhance revenue and guest satisfaction. Key duties include developing and maintaining operational budgets, managing inventory, ensuring compliance with health and safety regulations, and handling guest feedback and complaints effectively. You will lead and motivate your team, providing training and development opportunities to foster a culture of excellence. Strong leadership, communication, and problem-solving skills are essential. The ideal candidate will have a proven track record in hotel management, preferably with experience in boutique hotels or resorts, and a deep understanding of the hospitality industry. A degree in Hospitality Management or a related field is a plus. This hybrid role allows for strategic planning and administrative work alongside essential on-site management and guest interaction. We are seeking an individual with a passion for service, a keen eye for detail, and the ability to thrive in a fast-paced environment in **Dehradun**. Your commitment to maintaining impeccable standards and delivering memorable experiences will be key to your success.
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Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹700000 Annually WhatJobs

Posted 4 days ago

Job Viewed

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Job Description

full-time
Our client is seeking a seasoned and customer-focused Hotel Operations Manager to oversee all aspects of their establishment. This is a remote role, providing the flexibility to manage operations and engage with teams from anywhere. You will be responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will have a deep understanding of hotel management, exceptional leadership skills, and a proven ability to manage teams effectively and drive profitability.

Key responsibilities include developing and implementing operational strategies, managing budgets and controlling costs, ensuring compliance with health and safety regulations, and fostering a positive work environment for staff. You will also be involved in staff training and development, guest relations, and resolving customer issues promptly. A strong knowledge of the hospitality industry and experience in a similar managerial role are essential. This role demands excellent problem-solving abilities, strong communication skills, and a commitment to delivering an exceptional guest experience. We are looking for a proactive individual with a passion for hospitality and a strategic approach to managing hotel operations. Join us to lead a dedicated team and enhance guest satisfaction in the beautiful location of Dehradun, Uttarakhand, IN , all while enjoying the benefits of a remote work arrangement.

The role involves:
  • Overseeing daily hotel operations and ensuring service excellence.
  • Managing departmental budgets and controlling operational costs.
  • Ensuring adherence to all health, safety, and sanitation standards.
  • Leading, training, and motivating hotel staff.
  • Developing and implementing strategies to enhance guest satisfaction.
  • Managing guest feedback and resolving complaints effectively.
  • Monitoring inventory and procurement for operational supplies.
  • Collaborating with the sales and marketing teams to drive revenue.
Qualifications required:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum 5 years of experience in hotel management or operations.
  • Proven track record of successful hotel operations and guest satisfaction.
  • Strong leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and systems.
  • Excellent financial acumen and budget management skills.
  • Ability to work autonomously in a remote environment.
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Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹50000 month WhatJobs

Posted 4 days ago

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Job Description

full-time
Are you a seasoned hospitality professional with a passion for delivering exceptional guest experiences? Our client, a renowned boutique hotel in the scenic locale of Dehradun, Uttarakhand, IN , is seeking an experienced and dynamic Hotel Operations Manager to oversee all day-to-day operations. This is a critical role responsible for ensuring the smooth and efficient functioning of the hotel, maintaining high standards of service, and maximizing guest satisfaction. As the Hotel Operations Manager, you will lead and motivate a diverse team, including front desk staff, housekeeping, food and beverage services, and maintenance. Your core responsibilities will include managing budgets, optimizing operational costs, implementing service quality standards, and ensuring compliance with health and safety regulations. You will play a key role in staff training and development, fostering a positive work environment, and driving employee engagement. The ideal candidate will possess a strong understanding of hotel management principles, excellent leadership qualities, and a proven track record in operational management within the hospitality industry. You should be adept at problem-solving, possess strong interpersonal skills, and have a keen eye for detail. Experience with property management systems (PMS) and other hotel operations software is essential. This role requires flexibility in working hours, including weekends and holidays, to meet the demands of the hospitality sector. If you are a results-oriented leader dedicated to excellence in hospitality and looking for a challenging and rewarding career opportunity in a beautiful setting, we invite you to apply.
Key Responsibilities:
  • Oversee and coordinate all hotel operations, including front office, housekeeping, food & beverage, and maintenance.
  • Develop and implement operational strategies to enhance guest satisfaction and service quality.
  • Manage departmental budgets, control expenses, and optimize profitability.
  • Lead, train, and motivate hotel staff to ensure high performance and excellent service delivery.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Handle guest complaints and resolve issues promptly and effectively.
  • Monitor inventory levels and manage vendor relationships.
  • Develop and implement marketing and sales strategies to increase occupancy rates and revenue.
  • Conduct regular inspections of the property to maintain high standards of cleanliness and presentation.
  • Prepare operational reports for senior management.
Qualifications:
  • Proven experience as a Hotel Manager or in a senior operations role within the hospitality industry.
  • Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in property management systems (PMS) and MS Office Suite.
  • Ability to manage budgets, control costs, and drive profitability.
  • Strong problem-solving and decision-making abilities.
  • Commitment to delivering exceptional customer service.
  • Bachelor's degree in Hospitality Management or a related field is preferred.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
This advertiser has chosen not to accept applicants from your region.

Hotel Operations Manager

248001 Dehradun, Uttarakhand ₹55000 Annually WhatJobs

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a renowned hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their esteemed property in Dehradun, Uttarakhand . This hybrid role offers a balance of on-site management and strategic planning. You will be responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will have a strong background in hotel management, excellent leadership skills, and a passion for delivering exceptional guest experiences.

Key Responsibilities:
  • Manage and coordinate the daily operations of all hotel departments to ensure smooth functioning and guest satisfaction.
  • Develop and implement operational policies and procedures to optimize efficiency and service quality.
  • Oversee staff recruitment, training, scheduling, and performance management.
  • Monitor departmental budgets, control costs, and ensure profitability.
  • Maintain high standards of cleanliness, safety, and ambiance throughout the hotel.
  • Address and resolve guest complaints and issues promptly and professionally.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Collaborate with the sales and marketing teams to drive occupancy and revenue.
  • Conduct regular staff meetings and training sessions to enhance team performance.
  • Analyze operational data and implement strategies for continuous improvement.
The successful candidate will possess a degree in Hotel Management or a related field, with a minimum of 4-5 years of experience in a supervisory or managerial role within the hospitality industry. Excellent interpersonal, communication, and problem-solving skills are essential. A strong understanding of hotel operations, including front office, F&B, and housekeeping management, is required. Proven ability to lead and motivate a team, manage budgets, and uphold service standards is critical. Experience in the Dehradun region would be an advantage. You should be adaptable, customer-focused, and possess a strong work ethic.
This advertiser has chosen not to accept applicants from your region.
 

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