53 Hotel Staff jobs in Dehradun
Hotel Operations Manager
248001 Dehradun, Uttarakhand
₹700000 Annually
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Posted today
Job Viewed
Job Description
Our client is seeking a dynamic and results-oriented Hotel Operations Manager to oversee the day-to-day operations of their esteemed establishment. This role offers a hybrid work arrangement, combining essential on-site management with the flexibility to work remotely on specific tasks and days. You will be responsible for ensuring seamless service delivery, guest satisfaction, and efficient operational management across all hotel departments.
Key Responsibilities:
Qualifications:
This role is based in Dehradun, Uttarakhand, IN , and requires a hybrid commitment, balancing essential on-site presence with remote work flexibility. Our client offers a competitive salary, opportunities for career advancement, and a vibrant work environment within the hospitality sector.
Join our client and contribute to delivering outstanding guest experiences!
Key Responsibilities:
- Supervise and coordinate the activities of various hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
- Ensure the highest standards of guest service are maintained, addressing guest concerns and feedback promptly and professionally.
- Develop and implement operational policies and procedures to enhance efficiency and guest experience.
- Manage staffing levels, scheduling, training, and performance evaluation for operational staff.
- Oversee inventory management, procurement, and cost control measures to optimize profitability.
- Collaborate with department heads to set departmental goals and objectives.
- Ensure compliance with all health, safety, and sanitation regulations.
- Manage budgets for operational departments and monitor financial performance.
- Implement strategies to drive revenue growth and improve occupancy rates.
- Conduct regular inspections of hotel facilities to ensure cleanliness, safety, and proper maintenance.
- Foster a positive and collaborative work environment for all staff members.
- Analyze operational data to identify trends and areas for improvement.
- Liaise with the executive management team to report on operational performance and strategic initiatives.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management, with a proven track record of success.
- Strong understanding of all hotel operational areas, including front office, F&B, housekeeping, and maintenance.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and other relevant operational tools.
- Experience with budget management and cost control.
- Ability to handle stressful situations and resolve guest issues effectively.
- Knowledge of health, safety, and sanitation regulations.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as required by the hybrid model.
- Strong problem-solving and decision-making abilities.
- Commitment to providing exceptional guest experiences.
This role is based in Dehradun, Uttarakhand, IN , and requires a hybrid commitment, balancing essential on-site presence with remote work flexibility. Our client offers a competitive salary, opportunities for career advancement, and a vibrant work environment within the hospitality sector.
Join our client and contribute to delivering outstanding guest experiences!
This advertiser has chosen not to accept applicants from your region.
0
Hotel General Manager
248001 Dehradun, Uttarakhand
₹95000 Monthly
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is looking for an experienced and dynamic Hotel General Manager to oversee operations at their flagship property in **Dehradun, Uttarakhand, IN**. This is a key leadership role, responsible for the overall success of the hotel, including guest satisfaction, operational efficiency, financial performance, and staff management. You will be the face of the hotel, setting the standard for excellence in service and hospitality. Responsibilities include developing and implementing strategic business plans to achieve revenue and profitability goals; overseeing all hotel departments (Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Engineering, Human Resources); ensuring exceptional guest experiences and service delivery; managing budgets, controlling costs, and maximizing revenue; recruiting, training, and motivating a high-performing team; maintaining high standards of quality, cleanliness, and safety; building strong relationships with guests, suppliers, and the local community; and ensuring compliance with all local regulations and brand standards. The ideal candidate will have a Bachelor's degree in Hotel Management or a related field, with at least 10 years of progressive experience in hotel management, including at least 5 years in a General Manager or Assistant General Manager role. Proven track record of successful P&L management, driving operational improvements, and enhancing guest satisfaction is essential. Strong leadership, communication, interpersonal, and problem-solving skills are required. Experience with luxury or boutique hotels is a plus. This is a demanding but rewarding on-site role, offering the opportunity to lead a significant establishment in a beautiful location.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Manager
248001 Dehradun, Uttarakhand
₹600000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a charming boutique hotel nestled in the scenic beauty of Dehradun, Uttarakhand, IN , is seeking an experienced and passionate Hotel Operations Manager. This role is crucial for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and managing staff to uphold the highest standards of service. The ideal candidate will have a strong background in hospitality management, a keen eye for detail, and a commitment to operational excellence.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, ensuring seamless coordination.
- Manage and develop a high-performing team, including recruitment, training, scheduling, and performance management.
- Ensure consistent delivery of high-quality guest services and resolve guest complaints promptly and efficiently.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage budgets, control costs, and maximize revenue streams.
- Oversee inventory management for F&B and other supplies.
- Ensure compliance with all health, safety, and sanitation regulations.
- Work closely with the General Manager on strategic planning, marketing initiatives, and financial performance.
- Conduct regular inspections of the property to maintain standards of cleanliness, presentation, and safety.
- Foster a positive and collaborative work environment for all staff members.
- Handle VIP guest requirements and special requests.
- Monitor guest feedback and implement improvements based on reviews and surveys.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5 years of progressive experience in hotel operations, with at least 2 years in a management role.
- Proven track record in managing diverse hotel departments and teams.
- Strong understanding of hotel operations, including Front Desk, Housekeeping, F&B, and revenue management.
- Excellent leadership, interpersonal, and communication skills.
- Proficiency in Property Management Systems (PMS) and other hotel software.
- Strong financial acumen and budgeting skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Passion for delivering outstanding guest service and creating memorable experiences.
- Problem-solving skills and the ability to remain calm under pressure.
This advertiser has chosen not to accept applicants from your region.
2
Luxury Hotel Manager
248001 Dehradun, Uttarakhand
₹100000 Monthly
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an accomplished and visionary Luxury Hotel Manager to oversee operations at their flagship property in the serene locale of Dehradun, Uttarakhand, IN . This is a leadership role demanding impeccable service standards, operational excellence, and a deep understanding of the luxury hospitality market. You will be responsible for all aspects of hotel management, including guest services, food and beverage, housekeeping, sales and marketing, finance, and human resources. Your primary objective will be to ensure an exceptional and memorable experience for every guest, drive revenue growth, and maintain the hotel's reputation for excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee daily hotel operations, ensuring high standards of service and efficiency.
- Develop and implement strategic plans to achieve financial and operational goals.
- Manage all department heads, providing leadership, motivation, and performance feedback.
- Ensure guest satisfaction through proactive service and effective issue resolution.
- Develop and execute marketing and sales strategies to drive bookings and revenue.
- Manage the hotel's budget, controlling costs and maximizing profitability.
- Uphold brand standards and ensure compliance with all relevant regulations.
- Recruit, train, and develop a high-performing hotel team.
- Maintain strong relationships with local businesses, tourism bodies, and stakeholders.
- Oversee property maintenance and ensure a safe and welcoming environment.
- Stay informed about industry trends and competitor activities.
- Represent the hotel in a professional and engaging manner.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or equivalent is a plus.
- Minimum of 7-10 years of progressive experience in hotel management, with a significant portion in luxury or resort properties.
- Proven track record of successful P&L management and revenue growth.
- Exceptional leadership, communication, and interpersonal skills.
- Strong understanding of hotel operations, including F&B, rooms division, and sales.
- Experience with property management systems (PMS) and other hotel software.
- Ability to work under pressure and make sound decisions.
- Excellent problem-solving and crisis management skills.
- A passion for delivering exceptional guest experiences and a keen eye for detail.
- Knowledge of the local market and tourism landscape in Dehradun, Uttarakhand, IN is advantageous.
This advertiser has chosen not to accept applicants from your region.
3
Hotel Operations Manager
248001 Dehradun, Uttarakhand
₹65000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Dehradun. This is a crucial on-site role responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and staff performance. The Operations Manager will manage all aspects of hotel services, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless integration and service delivery. The ideal candidate will possess a strong background in hospitality management, with proven leadership skills and a deep understanding of hotel operations. You will be responsible for staff recruitment, training, scheduling, and performance management, fostering a positive and productive work environment. Excellent communication, problem-solving, and decision-making abilities are essential for addressing guest concerns and operational challenges effectively. We are looking for individuals who can implement and maintain operational policies and procedures, drive revenue growth, and control costs. Experience with property management systems (PMS) and a solid understanding of hospitality industry best practices are required. This role offers a significant opportunity to make a tangible impact on the guest experience and the overall success of the hotel. We value candidates who are results-oriented, possess strong interpersonal skills, and are committed to excellence in service delivery. The successful candidate will demonstrate a passion for hospitality, a strategic mindset, and the ability to lead and inspire a diverse team. Join our dedicated team and contribute to creating memorable experiences for our guests.
Responsibilities:
Responsibilities:
- Oversee and manage all hotel operational departments, including Front Office, Housekeeping, F&B, and Maintenance.
- Ensure exceptional guest service standards are met and exceeded.
- Manage staff recruitment, training, scheduling, and performance evaluations.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Monitor and control operational budgets, managing expenses and driving profitability.
- Ensure compliance with health, safety, and hygiene regulations.
- Address and resolve guest complaints and operational issues promptly and effectively.
- Collaborate with department heads to achieve departmental goals and objectives.
- Maintain strong relationships with vendors and suppliers.
- Implement strategies to optimize revenue and enhance the guest experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven leadership and team management skills.
- In-depth knowledge of hotel operations, including front desk, housekeeping, and F&B.
- Experience with Property Management Systems (PMS) and relevant software.
- Strong financial acumen and budget management skills.
- Excellent problem-solving, decision-making, and communication skills.
- Ability to work under pressure and manage multiple priorities.
- Commitment to delivering outstanding guest service.
- Passion for the hospitality industry and a focus on continuous improvement.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Manager
248001 Dehradun, Uttarakhand
₹55000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a prestigious hotel in the heart of scenic Dehradun, is seeking an experienced and dynamic Hotel Operations Manager. This pivotal role involves overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and maintaining high standards of service across all departments including Front Office, Housekeeping, Food & Beverage, and Banquets. The ideal candidate will possess a strong understanding of hospitality management, excellent leadership skills, and a proven ability to manage staff effectively, control costs, and drive revenue. You will be responsible for implementing operational strategies, ensuring compliance with safety and hygiene regulations, and fostering a positive work environment.
Responsibilities:
Qualifications:
Responsibilities:
- Supervise and coordinate the daily operations of all hotel departments to ensure efficiency and guest satisfaction.
- Develop and implement operational policies and procedures to maintain high service standards.
- Manage departmental budgets, control expenses, and optimize revenue streams.
- Ensure compliance with all health, safety, and sanitation regulations.
- Lead, train, and motivate the hotel staff to deliver exceptional service.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Conduct regular inspections of the hotel premises and facilities to ensure quality and upkeep.
- Collaborate with the General Manager on strategic planning and business development initiatives.
- Manage inventory and procurement for operational supplies.
- Foster a culture of continuous improvement and excellence in service delivery.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with a strong focus on operations.
- Demonstrated leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in hotel management software and POS systems.
- In-depth knowledge of hotel operations, industry trends, and best practices.
- Ability to work flexible hours, including weekends and holidays.
- A passion for delivering outstanding guest experiences.
- Strong financial acumen and budget management skills.
- Understanding of local tourism and hospitality market dynamics.
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Manager
248001 Dehradun, Uttarakhand
₹1200000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client, a luxury boutique hotel brand renowned for its exceptional guest experiences, is seeking a dynamic and experienced Hotel Operations Manager to oversee all operational aspects of their premier property located in the picturesque region of Dehradun, Uttarakhand, IN . This is a fully remote-eligible role, allowing for comprehensive management and strategic oversight from a designated remote location, with periodic travel to the property as required for crucial operational reviews and team leadership. The ideal candidate possesses a deep understanding of hotel management, a passion for service excellence, and a proven ability to lead diverse teams, optimize profitability, and ensure consistent delivery of superior guest satisfaction.
Key Responsibilities:
Qualifications:
This critical role allows for significant remote oversight while demanding a strategic and hands-on approach to hotel operations. The ideal candidate will be a visionary leader dedicated to upholding our client's reputation for luxury and impeccable service.
Key Responsibilities:
- Oversee the daily operations of all hotel departments, including Front Office, Food & Beverage, Housekeeping, Maintenance, and Security.
- Develop and implement operational policies and procedures to enhance efficiency, service quality, and guest satisfaction.
- Manage departmental budgets, control costs, and drive revenue generation initiatives to achieve financial targets.
- Ensure compliance with all health, safety, and sanitation regulations and standards.
- Lead, motivate, and develop a high-performing team of department heads and staff, fostering a positive and productive work environment.
- Conduct regular performance reviews, provide training, and identify professional development opportunities for staff.
- Monitor guest feedback and implement service recovery strategies to address any issues promptly and effectively.
- Collaborate with the General Manager and Sales & Marketing teams to develop and execute strategies for market growth and profitability.
- Maintain strong relationships with vendors, suppliers, and local community stakeholders.
- Stay abreast of industry trends and best practices to ensure the hotel remains competitive and innovative.
- Conduct property inspections and audits to ensure standards of presentation and operation are maintained.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or equivalent professional qualification is highly preferred.
- Minimum of 8 years of progressive experience in hotel operations management, with at least 4 years in a senior leadership role (e.g., Operations Manager, Assistant General Manager) in a 4-star or 5-star hotel environment.
- Proven track record of successfully managing hotel operations, driving profitability, and achieving high levels of guest satisfaction.
- Extensive knowledge of all hotel operational departments and industry best practices.
- Strong financial acumen, including budget management, P&L analysis, and revenue forecasting.
- Excellent leadership, communication, interpersonal, and problem-solving skills.
- Demonstrated ability to lead, train, and motivate a diverse workforce.
- Proficiency in hotel management software (PMS) and other relevant technologies.
- Adaptability and resilience to manage in a dynamic and demanding industry.
- Willingness to travel to the property as needed for essential oversight and strategic planning.
This critical role allows for significant remote oversight while demanding a strategic and hands-on approach to hotel operations. The ideal candidate will be a visionary leader dedicated to upholding our client's reputation for luxury and impeccable service.
This advertiser has chosen not to accept applicants from your region.
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6
Hotel Operations Manager
248001 Dehradun, Uttarakhand
₹550000 Annually
WhatJobs
Posted 16 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Hotel Operations Manager to oversee the daily operations of a prestigious hospitality establishment. This role is crucial for ensuring seamless guest experiences, maintaining high standards of service, and maximizing operational efficiency and profitability. You will be responsible for managing all departments, including front office, housekeeping, food and beverage, and maintenance, ensuring that every guest interaction is positive and memorable. The ideal candidate will possess extensive experience in hotel management, a strong understanding of operational procedures, and exceptional leadership skills. Your duties will include staff training and development, budget management, inventory control, and ensuring compliance with health and safety regulations. You will work closely with department heads to set performance goals, monitor key metrics, and implement strategies for continuous improvement. Strong problem-solving abilities and the capacity to handle unexpected challenges calmly and effectively are paramount. This position requires a hands-on approach and the ability to foster a positive and productive work environment for all staff members. We are looking for a dedicated professional who is passionate about hospitality and committed to delivering excellence in every aspect of hotel operations. The role is based in the beautiful city of Dehradun, Uttarakhand, IN , and requires an on-site presence to effectively manage the team and operations. If you have a proven track record in hotel management and a commitment to guest satisfaction, we encourage you to apply.
Responsibilities:
Responsibilities:
- Oversee all daily hotel operations, ensuring quality and efficiency.
- Manage and train staff across various departments (front office, housekeeping, F&B, etc.).
- Develop and implement operational policies and procedures.
- Manage budgets, control costs, and optimize revenue generation.
- Ensure guest satisfaction by maintaining high service standards.
- Handle guest complaints and resolve issues promptly and effectively.
- Oversee inventory management and procurement.
- Ensure compliance with health, safety, and hygiene regulations.
- Collaborate with the sales and marketing teams to drive business.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of experience in hotel operations management.
- Proven experience in managing multiple hotel departments.
- Strong knowledge of hotel operations, budgeting, and P&L management.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in hotel management software.
- Ability to work under pressure and handle diverse operational challenges.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Manager
248001 Dehradun, Uttarakhand
₹50000 Monthly
WhatJobs
Posted 17 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their premier establishment in Dehradun, Uttarakhand, IN . This is a hands-on role requiring strong leadership and a passion for delivering exceptional guest experiences. You will be responsible for ensuring the smooth and efficient functioning of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
Key responsibilities include managing staff, including hiring, training, scheduling, and performance evaluation, to maintain high standards of service. You will oversee inventory management, cost control, and budgeting for all operational departments, ensuring profitability and operational efficiency. Developing and implementing service standards, policies, and procedures to enhance guest satisfaction will be a primary focus. You will also be involved in marketing and sales initiatives to drive occupancy and revenue. Handling guest complaints and resolving issues promptly and effectively to ensure guest satisfaction is paramount. Ensuring compliance with all health, safety, and legal regulations is also a critical aspect of the role.
The ideal candidate will possess excellent communication, leadership, and problem-solving skills. A strong understanding of hotel management software and systems is essential. You should have a proven ability to motivate and manage a diverse team, foster a positive work environment, and drive results. A keen eye for detail and a commitment to maintaining impeccable standards of cleanliness and service are required. Experience in budget management and financial oversight is crucial. The ability to work under pressure and adapt to the fast-paced demands of the hospitality industry is necessary. A proactive approach to identifying and resolving operational challenges is highly valued.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of experience in hotel management, with at least 2 years in a supervisory or managerial role, is required. Demonstrable experience in managing multiple departments and leading a large team is essential. Excellent customer service skills and a commitment to exceeding guest expectations are mandatory. Knowledge of local tourism trends and market dynamics would be an advantage. Join our client's team and contribute to creating memorable experiences for guests.
Key responsibilities include managing staff, including hiring, training, scheduling, and performance evaluation, to maintain high standards of service. You will oversee inventory management, cost control, and budgeting for all operational departments, ensuring profitability and operational efficiency. Developing and implementing service standards, policies, and procedures to enhance guest satisfaction will be a primary focus. You will also be involved in marketing and sales initiatives to drive occupancy and revenue. Handling guest complaints and resolving issues promptly and effectively to ensure guest satisfaction is paramount. Ensuring compliance with all health, safety, and legal regulations is also a critical aspect of the role.
The ideal candidate will possess excellent communication, leadership, and problem-solving skills. A strong understanding of hotel management software and systems is essential. You should have a proven ability to motivate and manage a diverse team, foster a positive work environment, and drive results. A keen eye for detail and a commitment to maintaining impeccable standards of cleanliness and service are required. Experience in budget management and financial oversight is crucial. The ability to work under pressure and adapt to the fast-paced demands of the hospitality industry is necessary. A proactive approach to identifying and resolving operational challenges is highly valued.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of experience in hotel management, with at least 2 years in a supervisory or managerial role, is required. Demonstrable experience in managing multiple departments and leading a large team is essential. Excellent customer service skills and a commitment to exceeding guest expectations are mandatory. Knowledge of local tourism trends and market dynamics would be an advantage. Join our client's team and contribute to creating memorable experiences for guests.
This advertiser has chosen not to accept applicants from your region.
8
Hotel Operations Manager
248001 Dehradun, Uttarakhand
₹60000 Monthly
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a renowned boutique hotel, is seeking a highly motivated and experienced Hotel Operations Manager to oversee the day-to-day operations in Dehradun, Uttarakhand, IN . This leadership position is crucial for ensuring exceptional guest experiences, operational efficiency, and profitability. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and adherence to high service standards. Key duties include developing and implementing operational policies and procedures, managing staff performance, scheduling, and training, and controlling departmental budgets to optimize costs and revenue. You will also play a key role in guest relations, resolving complaints promptly and effectively to ensure guest satisfaction. This role requires a deep understanding of hotel management principles, excellent leadership qualities, and a hands-on approach to problem-solving. You will work closely with the General Manager to strategize on service improvements, marketing initiatives, and overall business development. The ideal candidate will possess strong financial acumen, experience with hotel management software, and a proven ability to motivate and lead a diverse team. You should be passionate about hospitality, dedicated to maintaining the highest standards of service quality, and possess a keen eye for detail. This is an on-site role demanding presence and engagement across all operational areas.
Responsibilities:
Responsibilities:
- Oversee daily operations of all hotel departments (Front Desk, Housekeeping, F&B, Maintenance).
- Ensure exceptional guest service standards are met and exceeded.
- Manage staff performance, including recruitment, training, scheduling, and performance reviews.
- Develop and implement operational policies and procedures.
- Manage departmental budgets, control costs, and drive revenue growth.
- Handle guest inquiries, complaints, and feedback effectively.
- Collaborate with department heads to ensure seamless service delivery.
- Maintain high standards of cleanliness, safety, and security throughout the hotel.
- Work with the General Manager on strategic planning and business development.
- Conduct regular operational audits and implement improvements.
- Bachelor's degree in Hospitality Management or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven leadership and team management skills.
- Strong understanding of hotel operations, revenue management, and P&L statements.
- Experience with property management systems (PMS) and other hotel software.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work under pressure and make sound decisions.
- Passion for delivering outstanding guest experiences.
This advertiser has chosen not to accept applicants from your region.
9