9 Hotel Staff jobs in Mysore
Hotel Operations Manager
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Hotel Operations Manager
Posted today
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Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Minimum of 5 years of experience in hotel operations, with at least 2 years in a management or supervisory role. Proven track record of success in managing hotel operations and achieving financial targets. Excellent knowledge of hotel management systems and software. Strong leadership, communication, and interpersonal skills. Ability to motivate and manage a diverse team. Proficiency in problem-solving and decision-making. Passion for delivering outstanding customer service. Knowledge of local tourism and hospitality trends is advantageous. This position offers a rewarding career opportunity in a vibrant city, with competitive compensation and benefits.
Hotel Operations Manager
Posted today
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Key Responsibilities:
- Oversee the day-to-day operations of all hotel departments, ensuring optimal performance and guest satisfaction.
- Manage departmental budgets, control costs, and optimize revenue streams.
- Develop and implement operational policies and procedures to maintain high service standards.
- Recruit, train, and motivate departmental staff, fostering a positive work environment.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest complaints and resolve issues promptly and professionally.
- Monitor inventory levels and manage procurement for all operational needs.
- Collaborate with the General Manager on strategic planning and business development initiatives.
- Conduct regular performance reviews and provide feedback to staff.
- Maintain strong relationships with vendors and service providers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in hotel operations management, with a strong track record in luxury or boutique hotels.
- Proven leadership and team management skills.
- Excellent understanding of hotel operations, including front office, F&B, housekeeping, and revenue management.
- Strong financial acumen and budget management skills.
- Exceptional customer service and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Proficiency in hotel management software (PMS) and MS Office.
- A passion for the hospitality industry and a commitment to excellence.
Hotel Operations Manager
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Luxury Hotel Operations Manager
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Key Responsibilities:
- Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Develop and implement operational strategies to enhance guest experience and maximize revenue.
- Manage departmental budgets, control costs, and ensure profitability while maintaining service quality.
- Recruit, train, motivate, and manage the performance of hotel staff to ensure high standards of service.
- Ensure compliance with all health, safety, and hygiene regulations and company policies.
- Monitor guest feedback and address any concerns or complaints promptly and professionally.
- Collaborate with department heads to set goals and develop action plans for operational improvements.
- Conduct regular inspections of guest rooms, public areas, and back-of-house operations.
- Manage inventory and procurement of supplies for all departments.
- Develop and implement standard operating procedures (SOPs) to ensure consistency in service delivery.
- Foster a positive and productive work environment for all hotel employees.
- Build and maintain strong relationships with guests, suppliers, and local authorities.
- Oversee the planning and execution of special events and promotions.
- Stay updated on industry trends and best practices in hotel management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in a luxury hotel setting.
- In-depth knowledge of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Strong understanding of financial management, budgeting, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage and motivate a diverse team.
- Strong problem-solving and decision-making abilities.
- Proficiency in property management systems (PMS) and other hotel software.
- Knowledge of health, safety, and hygiene regulations.
- Customer-focused with a passion for delivering exceptional service.
- Ability to work under pressure and adapt to changing demands.
Senior Hotel Operations Manager
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Responsibilities:
- Oversee all daily hotel operations to ensure smooth and efficient service delivery.
- Manage and motivate hotel staff, providing training and development opportunities.
- Implement and maintain high standards of guest service and satisfaction.
- Control operational costs and manage budgets effectively.
- Develop and execute strategies to maximize revenue and occupancy.
- Ensure compliance with all health, safety, and sanitation regulations.
- Monitor guest feedback and implement improvements based on reviews.
- Collaborate with other departments to ensure seamless guest experiences.
- Manage inventory for supplies and ensure proper stock levels.
- Foster a positive and productive work environment for all staff.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in hotel operations management, with proven leadership experience.
- In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and sales.
- Strong financial management skills, including budgeting and cost control.
- Excellent customer service, communication, and interpersonal skills.
- Proven ability to lead and motivate teams.
- Familiarity with hotel management software and systems.
- Ability to adapt to changing operational demands and manage multiple priorities.
Luxury Hotel Duty Manager
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Luxury Hotel Operations Manager
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Qualifications:
- Bachelor's degree in Hospitality Management or a related field; Master's degree preferred.
- Minimum of 5 years of experience in hotel operations management, preferably in a luxury segment.
- Demonstrated success in managing multiple departments and cross-functional teams.
- Strong knowledge of hotel operations, including front office, F&B, and housekeeping management.
- Excellent leadership, communication, interpersonal, and customer service skills.
- Proficiency in hotel management software (PMS, POS).
- Financial acumen, including budget management and P&L responsibility.
- Ability to work flexible hours, including weekends and holidays.
- Fluency in English and Kannada is a significant advantage.
Remote Luxury Hotel Operations Manager
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This position requires a leader who can effectively manage teams, implement stringent service standards, and optimize profitability, all while working remotely. You will act as the primary virtual point of contact for hotel management teams, ensuring seamless operations, exceptional guest satisfaction, and adherence to the brand's luxury standards.
Key Responsibilities:
- Oversee and manage all operational aspects of assigned luxury hotels, ensuring compliance with brand standards and regulatory requirements.
- Develop and implement strategic operational plans to enhance guest satisfaction, efficiency, and profitability.
- Monitor key performance indicators (KPIs) and financial statements, providing actionable insights and recommendations to hotel management.
- Lead and mentor on-site hotel General Managers and department heads, fostering a culture of excellence and continuous improvement.
- Ensure the highest standards of service delivery across all guest touchpoints, from front desk to housekeeping and F&B.
- Manage budgets, control costs, and optimize revenue generation opportunities.
- Oversee the implementation of new operational procedures and technologies.
- Conduct regular virtual performance reviews and site visits (as needed and feasible).
- Handle escalated guest feedback and service recovery situations with professionalism and efficiency.
- Collaborate with marketing and sales teams to drive occupancy and revenue.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7-10 years of progressive experience in hotel management, with at least 3-5 years in a luxury hotel environment.
- Proven experience in managing hotel operations at a General Manager or Director of Operations level.
- Demonstrated success in driving guest satisfaction, operational efficiency, and financial performance.
- Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate teams remotely.
- Proficiency in hotel management software and systems (e.g., Opera, Fidelio).
- Strong analytical and problem-solving skills.
- Ability to work independently, manage time effectively, and adapt to changing priorities in a remote setting.
- Commitment to maintaining the highest standards of service and luxury.
This is an exceptional opportunity for a dedicated hospitality professional to make a significant impact in a leading luxury hotel group from a remote capacity.