1,003 Hr Services jobs in India
Senior Lead, HR Services - My Kyndryl Case
Posted 2 days ago
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Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Picture yourself as the hero who tackles challenges head-on and thrives on finding creative solutions. Join our team at Kyndryl as a HR Services Leader and play a pivotal role in supporting our employees, HR groups, and company management - making a real difference in their work lives.
Your Future at Kyndryl
Kyndryl has a global footprint, which means that as an HR Services Professional at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else.
You'll have the opportunity to shine as you effectively relay information to our customers, empowering them with the knowledge they need on HR policies, payroll, and more. Your exceptional communication skills will make you the rockstar of the team, maximizing customer satisfaction and response accuracy.
Join forces with our amazing team of HR professionals, and together, we'll create a supportive and collaborative environment. Information sharing is a key aspect of our team's success, and we encourage you to identify trends and share your valuable insights with management to continuously improve our services.
As a trailblazer in your own right, you'll take ownership of complex cases and provide resolutions, ensuring each employee's query is addressed with utmost care and attention. Additionally, you'll serve as a mentor to junior colleagues, providing training and coaching to shape the next generation of HR Services superheroes.
At Kyndryl, your contributions matter. We value your insights and ideas, and you'll play a pivotal role in shaping our HR services for the better. Get ready to make an impact, and together, let's revolutionize the way we deliver HR services.
Key Responsibilities:
- Oversee the day-to-day operations of your specialty area, including effectiveness of HR service delivery processes and procedures
- Maintain common standards and operating procedures for HR services to ensure consistent delivery and adherence to SLAs and KPIs at a regional and global level
- Adhere to compliance with company policies, SOPs and global procedures across service
- Monitor, analyze, and report on service delivery metrics, identifying trends and opportunities for improvement to drive operational excellence
- Drive transformation and case management to efficiency, and ability transform processes in different ways.
- Foster a proactive approach to managing change, supporting the team in adapting to new processes, systems, and technologies in a fast-evolving environment
- Monitor and analyze case flow / feedback to identify trends and areas for improvement, in partnership with regional service leaders as input for change.
- Partner with cross-functional teams to align HR services with business needs, promoting effective communication and collaboration to ensure the highest level of service delivery
- Lead and participate in HR projects and initiatives as needed.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
-3-5 years of experience in a Human Resources function
-Case management experience
Leading service teams through transformation
-Proficient in service data insights, ServiceNow, Microsoft office such as Excel, Word and Power-point
-Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teams
-Good problem-solving and analytical skills, sensitive to data and detail orientated
Preferred Skills and Experience
-Bachelor's degree in Business/Human Resources
-Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
HR Shared Services
Posted 5 days ago
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Job Description
The HR Support Center serves as centralized support for Greystar team members and managers. The Support Representative is responsible for intake of inquiries and providing Tier 0 and 1 level support and escalating Tier 2 level inquiries, cataloguing types of quantifies of inquiries to provide management trends and insights. In addition, the HR Support Rep provides data entry and routine transactional functions that supports the functions within People & Culture.
Education, Experience, Certification:
Required:
- University Graduate or equivalent
- -3-4 years of experience in Human Resources, managing back-end HR Service support or experience in
handing customer support in a voice / web-based environment
- Excellent verbal and written communication and listening skills
- Preferred: Bachelor’s or Masters degree in human resources, business administration or a related field
- Working Knowledge of Workday and Dayforce, or other HCM solution
Essential Responsibilities:
- Provide guidance to employees and managers on Employee Self Service & Manager Self Service functionalities in Workday, including referrals to FAQs, knowledgebases, online forums and other such support documentation
- Handle Tier 0 and Tier 1 level call center support
- Escalate calls to appropriate internal or external specialist
- Maintain Workday data by completing transactions as required and running routine data audits to ensure data integrity
- Assume responsibility for certain transactional processes that support Talent Acquisition, Total Rewards, Payroll, Leave, and other functional areas within P&C
- Provide monthly utilization statistics indicating transactions, calls and trends
Other Responsibilities:
- Completes various human resources, financial, administrative, and other reports, or analysis, and performs other duties as assigned or as necessary.
- Continuously identify and implement process improvements to enhance the efficiency and effectiveness of HR operations
Working Conditions:
- Provide support during normal business hours, mainly providing support across ET, CT and PT zones, however, some transactional responsibilities can be done at alternative times
- Incumbents work in an office environment or hybrid remote setting (to be approved by management)
- Handles proprietary and confidential data
Knowledge, Skills, Abilities:
- Strong organizational and follow-up skills including the ability to set and manage multiple priorities and meet deadlines.
- Ability to build and maintain productive and trusting relationships with team members and business leaders with diverse backgrounds and personalities, objectively address and resolve issues, and promote a positive image of the company and business priorities.
- Ability to quickly learn the organization’s business structure and the People & Culture systems and technology platforms.
- Exercise and maintain a high degree of confidentiality.
- Ability to anticipate problems and embraces a solution-oriented approach.
- Demonstrates a strong attention to detail with the ability to handle multiple priorities in a fast-paced environment.
- Proficient facilitation skills in live and virtual settings
- Strong technology skills, including entire MS Office Suite
Manager HR Shared Services
Posted 2 days ago
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Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
+ Manage a regional or multi-country HR Shared Services team, including Tier 1 and Tier 2 staff
+ Oversee daily operations and ensure consistent service delivery across locations
+ Monitor KPIs, dashboards, and SLAs to assess performance and identify improvement opportunities
+ Collaborate with the Operational Excellence team on improvement projects and HR service-related technical enhancements
+ Support initiatives to enhance automation, workflow efficiency, and process standardization
+ Partner with CoEs, HRBPs, and external vendors to resolve escalated issues and ensure service continuity
+ Support the implementation and maintenance of HR systems and tools, including Workday and ServiceNow
+ Ensure compliance with local labor laws, data privacy regulations, and corporate policies across regions
+ Foster intercultural communication and collaboration within the team and with stakeholders
+ Provide coaching and development support to Team Leads and Specialists
+ Contribute to documentation, training, and knowledge base improvements
+ Participate in audits, system testing, and annual HR events
+ Report operational insights and trends to the Executive Director
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Associate, HR Shared Services
Posted 2 days ago
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Job Description
**We are looking for**
+ Individual Contributor as part of the HR Shared Services team in India
+ You will play a vital role in processing the backend transactions related to the General Employee Queries, Benefits, Payroll, Compensation and other crucial departments, along with making sure that the relevant SLA's are met
+ Learn and perform newly transitioned processes and over time gain subject matter expertise in the respective departments
+ Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
+ Assist in building and maintaining the Standard Operating Procedures for Case Management
+ Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
+ Actively partners in the Data Management tasks like Audits, Reporting, Data Entry/Update etc.
**Key Skills & Abilities**
+ Experience for 2-5 years in HR Operations / Shared Services in an HR Shared Services role for EMEA region
+ Has expertise in HR Operations with eye for detail and process adherence
+ Is a self-starter who is intrinsically motivated for their own performance to achieve desired results
+ Can function independently, with minimal mentorship and supervision
+ Open to work in a 24X7 role
+ Is agile and can function in an ambiguous environment, capable of taking charge when the situation needs it
+ Should be proficient with ticketing tools and should have been excellent in meeting HRSS performance parameters - case handling, etc.
+ Ability to get into detailing the process and have an eye for detail to suggest process improvements
+ Comfortable with working in a shift of 2PM-10PM
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB ( , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer
Req ID
Manager - HR Specialized Services
Posted 2 days ago
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Job Description
**Country:**
India
**Location:**
1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore - , Karnataka
**Position Role Type:**
Unspecified
**Position Overview :**
People Services India is looking for a strong HR generalist to join the India People Services team as part of our specialized Services operation. Reporting to the Senior Manager, PS India this role will provide complex query and transactional support across a range of specialist HR services including Total Rewards, Employee Benefits, and Retirals with key focus on Employee Relations.
This role is pivotal in fostering a positive workplace culture, managing employee relations issues effectively, and supporting the administration and communication of total rewards programs including benefits, and recognition programs
This will be a fast-paced and highly varied role, so you'll need to be able to comfortably switch gears to manage different tasks - whether that's guiding a Manager through an Employee Relations process, working with CoE partners to research the answer to a complex policy query, coordinating new offerings with external vendors or exploring additional scope of work opportunities that the People Services can render to the business. As part of the wider People Services organization, you'll be supporting managers, employees and HR colleagues across RTX Business units, so you'll need to be able to flex your style to meet the needs of this diverse customer group.
The right candidate will have a broad range of HR generalist skills as well as being customer focused, pro-active, energetic and collaborative.
**Responsibilities**
+ Provide complex HR advisory and transactional support across all specialized Services
+ Act as the first point of contact for Managers who require HR advice and guidance, ensuring that great customer service is always delivered
+ Provide coaching/consulting/support and interpretation of Employee Relations (ER) policies, standards and procedures to Supervisors, Mangers, Leaders and HR Business Partners
+ Be a source of expertise on India HR policy, process and procedure
+ Provide consulting services to HRBPs on managing disciplinary matters and escalated cases. Provide strategic consultative services to various internal stakeholders on specific change management and culture-related issues
+ Manage and track ER cases on Service Now platform from initiation to resolution. Advise relevant stakeholders of the progress, closures and on associated risks
+ Contribute to the development and enhancement of ER/HR policies, standards, procedures and guidelines in accordance with company standards and in ensuring relevance to local culture, Labour laws, and practices
+ Engaging HRBPs, employees and line management in awareness and training programs of employee relations matters including POSH
+ Support Total Rewards programs including benefits administration, vendor coordination, and employee communications.
+ Partner with key stakeholders to conduct suitable workshops/sessions/interventions/Awareness on all Employee Benefits.
+ Foster, develop and maintain strong relationships with customers, CoEs, vendors, and BU HR partners to expedite effective query resolution and ensure knowledge is kept up to date
+ Monitor key SLA metrics and ensure service delivery meets or exceeds target
+ Understand and be compliant with the corporate data protection and confidentiality policies.
**Requirements**
+ Strong HR generalist skills and relevant experience in a line HR role or COE with a focus on employee relations and exposure to Total Rewards/Employee benefits programs.
+ Must have a thorough understanding of employee grievance resolution, investigative methods, organization HR policy and practices
+ Ability to carefully listen, probe and analyze data accompanied with sound judgment that meets organization and employee objectives
+ Ability to assess risk (esp. legal exposure) in employee issues and gain appropriate support/action
+ Experience in handling matters related to Total Rewards, Employee Relations
+ Strong verbal and written communication skills and ability to work in teams within deadlines.
+ Wide-ranging understanding of current HR policy and process and able to provide advice and guidance on complex issues including employee relations related issues.
+ Good understanding of local legal & regulatory requirements required for specialized services.
+ Personable with strong communication and relationship building capabilities across all levels of the business
+ Practical and logical; able to solve problems quickly , Good leadership skills and excellent stake holder management
+ Highly organized with strong administrative skills and Ability to operate independently on own initiative
**Experience**
+ Minimum 10 years as an HR Generalist or in CoE
+ Strong project management skills and able to demonstrate experience of managing complex HR projects through a complete project life-cycle
+ Significant strategic HR Business Partnering experience, including managing complex business change
+ Self-starter with a drive to make things happen at pace
+ Strong emotional intelligence, listening, influencing and coaching skills
+ Ability to handle sensitive information with discretion and confidentiality
**Education Required:**
**Master's Degree in any stream from a recognized university**
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
HR Shared Services - Global
Posted 5 days ago
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Job Description
Work location - Manyata Tech Park, Bangalore
Mode - Work from office
Shift timing - 2pm-11pm / 6pm-3am
Summary:
Black Box is looking for an HR Shared Services Representative to join our global Human Resources team. This position will be responsible for providing customer service and assistance to employees by responding to employee inquiries, as well as providing support services to all company employees with a high degree of customer satisfaction, expertise and timeliness. This is a key role for performing activities related to Human Resources delivery including compliance, transactions, and customer service.
Essential Functions:
- Performs transactions related to one or more HR specialties with a high degree of accuracy and strict adherence to written procedures, such as data updates or employee assignment changes.
- Responds to incoming correspondence from employees or managers for HR related inquiries. References company policies and procedures to ensure accuracy of response and to offer all available information. Determines and addresses any unstated needs. Recognizes when escalation of a situation is necessary.
- Providing excellent internal HRSS delivery to Black Box employees in North America and Europe.
- Maintains knowledge of organizational and departmental policies and procedures. Provides consultation related to HR operations and policy to employees.
- Portrays a positive, professional, customer and delivery orientated image of the company. Seeks to drive results and beneficial outcomes for the HR team and customer.
- Collaborates effectively with others in order to execute tasks and fulfil key deliverables within the HR team in order to develop credibility. Integrates efficiently with team members, seeking input/assistance as needed.
- Work with managers around tier 1 employee relations issues.
- Adhere to standard operating procedures while periodically auditing work to ensure accuracy.
- Additional duties as assigned
Education Requirements:
·Bachelor’s degree in Human Resources, Business or related field required.
Experience Requirements:
- Minimum 5 years’ experience in Human Resources internal HR customer service and data entry strongly preferred.
- Experience of delivering HR services to Internal employees across America and Europe .
- Prior data entry experience in an HCM platform required; experience with ADP, Oracle and People Soft strongly preferred.
- Must be proficient with Microsoft Office applications (Word, Excel, PowerPoint).
Competencies
- Strong interpersonal and customer service skills, with the ability to work both independently and in a team environment.
- Ability to multi-task, work under pressure and adapt to change.
- Must be able to manage highly confidential and sensitive information.
Candidates who can join immediately will be preferred
Candidates should be open to work in a 2pm-11pm/6pm - 3 am shift.
Associate - HR Shared Services
Posted 5 days ago
Job Viewed
Job Description
Overall Objectives of Job:
- Function as the first point of contact for HRS activities
- Responsible for accurate and timely resolution of queries and requests.
- Responsible for performing tasks of moderate complexity as per specified standards with moderate supervision. Typically involves some amount of independent decision making.
- Accountable for the completion of standard and non-standard tasks within the scope.
- Candidate having experience in onboarding, employee query handling, exit management, employee database management, leave management and general awareness in HRIS systems (Success factors, Workday or inhouse local system ) will be helpful.
Qualification & Experience
- MBA – HR or related topics (Mandatory)
- Graduation in any subject (Mandatory)
- 0 -1 years of experience in same or similar role.
- Good Knowledge in HR Operations & Background verification.
- Excellent knowledge in Excel with good analytical skills.
Skills/Specific Tasks/Activities performed
Task responsibility
Technical (e.g. Coding (Java), Testing (Unit))
- Should have reasonable knowledge experience on tools such as Service Now & SuccessFactors.
- Good knowledge in Excel.
- Should have general understanding of HR Function , processes and systems.
- Good awareness on HR policies, process & Tools.
- Good Spoken & written communication and basic presentation skills.
- Willingness to take additional responsibilities.
- Technical orientation and multi-tasking
- Capability and interest to learn
Functional / Domain (e.g. Underwriting, Claims Mgmt.)
Operational:
- 1. Accountable for being the first respondent to customer’ queries and requests.
- 2. Collaborate with SME's (Level F) and team members on daily operational work perform standard and moderate complexity tasks timely and accurately on SuccessFactors ( Employee central &Learning Management System) and Case Management (Service Now), as a hands on processor.
- 3. Number of tasks produced/reviewed with respect to standard cycle times. Timely delivery of assigned tasks in Service Now - Committed vs. Actual Delivery.
- 4. Accurate resolution of customers queries within the agreed timelines.
- 5. Have regular interaction with customers around first line queries/requests for information.
- 7. Supports continuous improvement and organization development activities
- 8. Required to share knowledge and experience with team members.
- 9. Required to assist associates or new resources for any process related tasks.
- 10. Results from Internal process audits and customer feedback will be accounted. The number of issues / errors to be reported to the SME's
- 11. Escalates issues and seeks advice when faced with complex issues/problems
- 12. Track and chase open issues till successful resolution.
People Engagement (e.g. Hiring, Training etc.)
- Take responsibility for ensuring own training and technical knowledge is kept up to date. Assist training of less experienced staff.
Administrative / Compliance (e.g. Documentation, Quality etc.)
- Meet daily team service levels by managing and effective processing of requests on the work flow management system.
- Ensure case notes are informative and do not contain jargon
Other tasks (any special / short term tasks that are occasional)
- Support and deliver maximum help in case of a surge event happening.
- Actively promote and support change initiatives by identifying and implementing improvements to process, organisation and customer service.
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HR Solutions Services Associate IV
Posted today
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Job Description
**Job Track Description:**
+ Performs tasks based on established procedures.
+ Uses data organizing and coordination skills to perform business support or technical work.
+ Requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
+ Has advanced and specialized expertise within a range of analytical or operational processes.
+ Completes assignments and facilitates the work of others.
+ May coordinate assignments beyond work area.
+ Proposes improvements to processes and methods.
+ Acts as a lead, coordinating the work of others, but is not a supervisor.
+ Works autonomously within established procedures.
**Functional Knowledge**
+ Has developed skills in a range of processes, procedures, and systems.
+ Acts as a technical expert in some areas.
**Business Expertise**
+ Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
+ Impacts a team, by example, through the quality service and information provided
+ Suggests work procedure and practice enhancements to improve efficiency.
**Leadership**
+ Serves as a team lead.
+ May allocate work to team members.
+ Provides subject matter guidance to junior team members.
**Problem Solving**
+ Provides solutions to atypical problems with little or no precedent.
**Interpersonal Skills**
+ Exchanges information and ideas effectively.
**Responsibility Statements**
+ Answers telephone, e-mail, or chat queries related to HR following client policies and procedures.
+ Resolves telephone and chat inquiries quickly.
+ Assists employees and managers in the completion of appropriate forms, navigation of HR systems, processes, and policies.
+ Investigates any issues raised by the client's employees related to incorrect payments/incorrect records.
+ Provides information to employees and HR on matters pertaining to personnel forms and records.
+ Initiates appropriate actions as required by HR or employee.
+ Advises on benefit plan options.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
HR Solutions Services Associate III
Posted 2 days ago
Job Viewed
Job Description
**Job Track Description:**
+ Performs tasks based on established procedures.
+ Uses data organizing and coordination skills to perform business support or technical work.
+ Requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
+ Proficiency within a range of analytical or operational processes.
+ Completes atypical assignments.
+ Works within established procedures and practices.
+ May establish the appropriate approach for new assignments.
+ Acts as a resource for colleagues.
+ Completes work with limited supervision.
**Functional Knowledge**
+ Has developed skills in a range of processes, procedures, and systems.
**Business Expertise**
+ Understanding of how best teams integrate and work together to achieve company goals.
**Impact**
+ Impacts a team, by example, through the quality service and information provided
+ Uses discretion to change work procedures and practices.
**Leadership**
+ May provide guidance and support to junior team members.
**Problem Solving**
+ Provides solutions to atypical problems based on existing precedents or procedures.
**Interpersonal Skills**
+ Exchanges information and ideas effectively.
**Responsibility Statements**
+ Prepares benefit calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations)
+ Prepares year-end benefit statements and benefit record updates.
+ Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates.
+ Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums.
+ Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees.
+ Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts)
+ Prepares offers, terms, and conditions letters.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
HR Solutions Services Associate II
Posted 2 days ago
Job Viewed
Job Description
**Job Track Description:**
+ Performs tasks based on established procedures.
+ Uses data organizing and coordination skills to perform business support or technical work.
+ Requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
+ Expands skills within an analytical or operational process.
+ Maintains appropriate licenses, training, and certifications.
+ Applies experience and skills to complete assigned work.
+ Works within established procedures and practices.
+ Works with a moderate degree of supervision.
**Functional Knowledge**
+ Has developed skillset in a range of processes, procedures, and systems.
**Business Expertise**
+ Understanding of how teams integrate and work best together to support the achievement of company goals.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
+ Follows standardized procedures and receives moderate supervision and guidance.
**Leadership**
+ Has no supervisory responsibilities.
+ Manages own workload.
**Problem Solving**
+ Uses existing procedures to solve standard problems without supervisory approval.
**Interpersonal Skills**
+ Exchanges information and ideas effectively.
**Responsibility Statements**
+ Manages client employee data for recruitment records of potential employees, online tests, and travel expenses.
+ Coordinates logistics for recruiting events with vendors and prepares event reports.
+ Administers pre-employment screening checks in collaboration with other departments and vendors.
+ Ensures proper paperwork for new candidates, including medical and fit reports.
+ Ensures new hires have required information and instruction in preparation for their first day of work.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .