77 Human Services jobs in India
Social Worker - Case Management
Posted 20 days ago
Job Viewed
Job Description
Responsibilities:
- Conduct comprehensive client assessments to identify social, emotional, economic, and environmental needs.
- Develop individualized case plans in collaboration with clients, setting realistic goals and intervention strategies.
- Provide direct support and counseling to clients, addressing their immediate concerns and challenges.
- Connect clients with appropriate community resources, such as healthcare, housing assistance, employment services, and legal aid.
- Monitor client progress and regularly review case plans, making adjustments as needed.
- Maintain accurate and confidential client records, documenting all services provided and progress made.
- Advocate for clients' needs with various agencies and service providers.
- Facilitate referrals and coordinate services among different agencies to ensure holistic client support.
- Respond to crisis situations and provide immediate intervention and support.
- Educate clients about available resources and empower them to access services independently.
- Collaborate with team members and other professionals to share information and best practices.
- Stay updated on relevant social policies, community resources, and best practices in case management.
- Participate in supervision and team meetings to discuss challenging cases and professional development.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
- Minimum of 3 years of experience in social work or case management.
- Solid understanding of human behavior, social systems, and community resources.
- Excellent interviewing, assessment, and counseling skills.
- Strong knowledge of local social services and referral pathways.
- Proficiency in maintaining client records and case documentation.
- Exceptional interpersonal and communication skills, both written and verbal.
- Ability to work with diverse populations and manage sensitive information with confidentiality.
- Strong organizational and time management skills.
- Ability to handle crisis situations calmly and effectively.
- Commitment to ethical practice and client advocacy.
- Familiarity with relevant software for case management is a plus.
Social Worker - Case Management
Posted 21 days ago
Job Viewed
Job Description
Key Responsibilities:
- Conduct comprehensive psychosocial assessments of clients to identify needs and strengths.
- Develop, implement, and monitor individualized service plans in collaboration with clients.
- Connect clients with appropriate community resources, such as healthcare, housing, employment, and legal aid services.
- Provide counseling, emotional support, and crisis intervention as needed.
- Advocate on behalf of clients to ensure they receive necessary services and entitlements.
- Maintain accurate and confidential client records, documenting all interactions and progress.
- Collaborate with other professionals, agencies, and service providers to coordinate care.
- Stay current with relevant social work theories, best practices, and community resources.
- Monitor client progress and adjust service plans as necessary.
- Participate in team meetings and case conferences, contributing to a collaborative approach to client care.
- Ensure compliance with all ethical standards and legal regulations governing social work practice.
- Bachelor's or Master's degree in Social Work (BSW or MSW) from an accredited institution.
- Current valid professional social work license in the relevant jurisdiction.
- Minimum of 3-5 years of experience in social work, with a focus on case management.
- Strong knowledge of community resources and social welfare systems.
- Excellent assessment, counseling, and intervention skills.
- Proficiency in case management software and electronic health records.
- Exceptional written and verbal communication skills.
- Demonstrated ability to work independently, manage a caseload effectively, and maintain confidentiality in a remote setting.
- Strong organizational and time-management skills.
- Empathy, patience, and a genuine commitment to helping others.
Case Management QA Vendor Associate
Posted 2 days ago
Job Viewed
Job Description
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Case Management QA Vendor Associate**
**What you will do**
Support interactions with business partners (license partners) and vendors for all case intake and processing activities. Vendor oversight of all case intake and processing activities and case quality including analysis and reporting of trends in quality measures. Ensure vendor compliance with approved processes and training requirements. Submission of all individual case safety reports to FDA/EMA, business partners (license partners), and vendors. Act as US/EU local safety office and FDA/EMA point of contact for safety reporting. Provide audit & external inspection support.
+ Assist in assuring quality of Individual Case Safety Report (ICSR) processing globally for clinical trial and post-market cases processed by vendors
+ Ensure Vendors deliver high quality cases through metric management meet all worldwide regulatory authority requirements
+ Provide vendors with resources and training to perform their role
+ Analysis and communication of case Quality Control results
+ Responsible for escalation of case related issues from vendor(s)
+ Providing audit/inspection support for case management related activities, including liaising with vendors to provide support as applicable
+ Undertaking activities delegated by the Qualified Person for Pharmacovigilance (QPPV) as detailed in the PV System Master File and maintain a state of inspection readiness
+ May assist with Periodic Aggregate Safety Reports (PASR) processes and associated metrics throughout the product lifecycle as applicable
+ Other duties related to the position as necessary as defined in Standard Operating Procedures or as requested by their supervisor · Work within the Quality Management System framework including all applicable training and controlled documentation governing Pharmacovigilance processes
+ Ensure vendor case processing timelines for AE intake, triage and submission are met
+ Perform retrospective quality assurance of vendor processed cases
+ Day-to-day vendor management issues
+ Interact with other local safety offices as applicable
+ Support on-boarding and off-boarding of vendor staff
+ Attend management meetings with vendors
+ Support analysis of QC trends
+ Support generating, communicating, and archiving of reports of QC findings
+ Support audits of CAPAs and other actions/recommendations for ICSR quality related measures
+ Perform case review as required
+ Generate and distribute performance metrics (retro QA / Case correction)
+ Support analysis of QC trends including actions/recommendations
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The (vital attribute) professional we seek is a (type of person) with these qualifications.
**Basic Qualifications:**
+ Bachelor's degree and 3 years of directly related experience (OR)
+ Associate's degree and 5 years of directly related experience (OR)
+ High school diploma / GED and 7 years of directly related experience (AND)
+ Previous experience directly managing teams, projects, programs or directing the allocation of resources
**Preferred Skills:**
+ Understanding of global regulatory requirements for pharmacovigilance
+ Proficiency in safety case processing
+ Expertise in all aspects of case intake and processing in multiple global safety databases
+ Experience in supporting inspections or internal audits
+ Communication skills and attention to detail
+ Microsoft Suite: Word, Excel, PowerPoint, Project, Outlook
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Senior Social Worker - Case Management
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
- Conduct comprehensive psychosocial assessments to identify client needs and strengths.
- Develop, implement, and monitor individualized case management plans.
- Provide direct counseling and support services to clients.
- Coordinate with external agencies, healthcare providers, and community resources to ensure comprehensive client care.
- Advocate for client rights and access to services.
- Maintain accurate and confidential client records, including progress notes and service documentation.
- Facilitate group sessions and workshops focused on empowerment and skill-building.
- Supervise and mentor junior social workers and interns.
- Stay informed about relevant social policies, legislation, and available community resources.
- Respond to crisis situations and provide immediate support.
- Participate in case conferences and interdisciplinary team meetings.
- Evaluate program effectiveness and contribute to service improvement initiatives.
- Ensure compliance with ethical standards and professional codes of conduct.
- Master's degree in Social Work (MSW) or a related field.
- Minimum of 5 years of experience in case management or direct social work practice.
- Deep understanding of social welfare systems, mental health, and relevant community resources in Delhi.
- Proficiency in conducting assessments and developing intervention plans.
- Excellent communication, interpersonal, and active listening skills.
- Strong advocacy and negotiation abilities.
- Experience in crisis intervention and de-escalation techniques.
- Proficiency in case management software and Microsoft Office Suite.
- Ability to work independently and collaboratively in a hybrid setting.
- Empathy, patience, and a strong commitment to social justice.
- Professional licensure or registration as required by local regulations is highly desirable.
Senior Social Worker - Case Management
Posted 12 days ago
Job Viewed
Job Description
Responsibilities:
- Conduct thorough assessments of client needs, including social, emotional, economic, and health factors.
- Develop, implement, and monitor individualized service plans in collaboration with clients.
- Provide counseling and support to clients facing various life challenges.
- Facilitate referrals to appropriate community agencies and resources, such as housing, healthcare, employment services, and legal aid.
- Advocate for clients' rights and needs within various systems.
- Maintain accurate and confidential client records, documenting all interventions and progress.
- Collaborate with healthcare providers, legal professionals, and other stakeholders to coordinate care.
- Provide crisis intervention and support during emergencies.
- Organize and lead support groups for clients.
- Stay current with relevant legislation, policies, and best practices in social work.
- Supervise and mentor junior social workers or interns as needed.
- Participate in team meetings and case conferences.
Qualifications:
- Master's degree in Social Work (MSW) or a related field.
- Minimum of 5 years of experience in direct social work practice, with a focus on case management.
- Proficiency in conducting psychosocial assessments and developing service plans.
- Strong knowledge of community resources and referral processes.
- Excellent interpersonal, communication, and counseling skills.
- Demonstrated ability to work effectively with diverse populations.
- Experience in advocacy and crisis intervention.
- Proficiency in maintaining case records and adhering to ethical guidelines.
- Ability to work independently and as part of a team.
- Knowledge of relevant legal and ethical standards in social work practice.
- Experience working in **Kanpur, Uttar Pradesh** is a plus.
- Valid professional social work license or certification as required by state regulations.
This role requires a strong commitment to in-person service delivery within **Kanpur, Uttar Pradesh**. Our client is dedicated to providing a supportive and collaborative work environment where you can make a meaningful difference in the lives of others. We are an equal opportunity employer committed to diversity and inclusion.
Senior Social Worker - Case Management
Posted 19 days ago
Job Viewed
Job Description
Responsibilities:
- Conduct thorough assessments of client needs, circumstances, and strengths to develop individualized case management plans.
- Provide direct support, counseling, and advocacy to clients navigating complex social, emotional, and practical challenges.
- Liaise with external agencies, healthcare providers, educational institutions, and community resources to facilitate access to services.
- Monitor client progress, regularly review case plans, and make adjustments as necessary to ensure optimal outcomes.
- Maintain accurate and confidential client records, documenting all interactions, assessments, and interventions.
- Educate clients and their families about available resources, rights, and options.
- Respond to crisis situations with prompt and appropriate intervention.
- Collaborate with other professionals within the organization to ensure a holistic approach to client care.
- Participate in team meetings, case conferences, and ongoing professional development.
- Advocate for client needs at systemic levels when appropriate.
- Master's degree in Social Work (MSW) or a related field.
- Minimum of 4-6 years of progressive experience in social work, with a primary focus on case management.
- Licensed or eligible for licensure as a Social Worker in the relevant jurisdiction.
- In-depth knowledge of social welfare systems, community resources, and relevant legislation.
- Excellent assessment, intervention, and problem-solving skills.
- Strong empathy, active listening, and interpersonal communication abilities.
- Proven ability to manage a caseload, prioritize tasks, and maintain organized records.
- Proficiency in using case management software and standard office applications.
- Demonstrated ability to work independently, manage time effectively, and maintain professionalism in a remote setting.
- Experience in crisis intervention and de-escalation techniques is essential.
Senior Social Worker - Case Management
Posted 20 days ago
Job Viewed
Job Description
Responsibilities:
- Conduct comprehensive psychosocial assessments to identify client needs, strengths, and challenges.
- Develop, implement, and monitor individualized case management plans tailored to client goals.
- Provide direct support, counseling, and advocacy to clients to address social, emotional, and practical needs.
- Connect clients with appropriate community resources, services, and support networks.
- Facilitate referrals to specialized services such as healthcare, mental health, housing, and employment assistance.
- Maintain accurate and confidential client records, documenting all interventions, progress, and outcomes.
- Collaborate effectively with interdisciplinary teams, including healthcare providers, educators, and legal professionals.
- Advocate for clients' rights and access to services within various systems.
- Provide crisis intervention and support as needed.
- Participate in case conferences and team meetings to discuss client progress and strategize interventions.
- Stay informed about relevant social policies, legislation, and community resources.
- Mentor and provide guidance to junior social workers and support staff.
- Ensure adherence to ethical standards and professional codes of conduct.
- Master's degree in Social Work (MSW) from an accredited institution.
- Minimum of 5 years of experience in social work, with a significant focus on case management and direct client services.
- Strong knowledge of social service systems, community resources, and relevant legislation.
- Proficiency in conducting psychosocial assessments and developing care plans.
- Excellent counseling, communication, and interpersonal skills.
- Demonstrated ability to work effectively with diverse populations facing complex challenges.
- Experience in crisis intervention and de-escalation techniques.
- Strong organizational and time management skills, with the ability to manage a caseload effectively.
- Proficiency in case management software and electronic health records.
- Commitment to ethical practice and client confidentiality.
- Ability to work effectively in a hybrid setting, balancing on-site and remote responsibilities.
- A genuine passion for social justice and empowering vulnerable individuals and families.
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Case Management QA Vendor Sr Associate
Posted 2 days ago
Job Viewed
Job Description
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Case Management QA Vendor Sr Associate**
**What you will do**
Support interactions with business partners (license partners) and vendors for all case intake and processing activities. Vendor oversight of all case intake and processing activities and case quality including analysis and reporting of trends in quality measures. Ensure vendor compliance with approved processes and training requirements. Submission of all individual case safety reports to FDA/EMA, business partners (license partners), and vendors. Act as US/EU local safety office and FDA/EMA point of contact for safety reporting. Provide audit & external inspection support.
+ Assist in assuring quality of Individual Case Safety Report (ICSR) processing globally for clinical trial and post-market cases processed by vendors
+ Ensure Vendors deliver high quality cases through metric management meet all worldwide regulatory authority requirements
+ Provide vendors with resources and training to perform their role
+ Analysis and communication of case Quality Control results
+ Responsible for escalation of case related issues from vendor(s)
+ Providing audit/inspection support for case management related activities, including liaising with vendors to provide support as applicable
+ Undertaking activities delegated by the Qualified Person for Pharmacovigilance (QPPV) as detailed in the PV System Master File and maintain a state of inspection readiness
+ May assist with Periodic Aggregate Safety Reports (PASR) processes and associated metrics throughout the product lifecycle as applicable
+ Other duties related to the position as necessary as defined in Standard Operating Procedures or as requested by their supervisor · Work within the Quality Management System framework including all applicable training and controlled documentation governing Pharmacovigilance processes
+ Ensure vendor case processing timelines for AE intake, triage and submission are met
+ Perform retrospective quality assurance of vendor processed cases
+ Day-to-day vendor management issues
+ Interact with other local safety offices as applicable
+ Support on-boarding and off-boarding of vendor staff
+ Attend management meetings with vendors
+ Support analysis of QC trends
+ Support generating, communicating, and archiving of reports of QC findings
+ Support audits of CAPAs and other actions/recommendations for ICSR quality related measures
+ Perform case review as required
+ Generate and distribute performance metrics (retro QA / Case correction)
+ Support analysis of QC trends including actions/recommendations
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The (vital attribute) professional we seek is a (type of person) with these qualifications.
**Basic Qualifications:**
+ Master's degree and 3 years of directly related experience (OR)
+ Bachelor's degree and 5 years of directly related experience (OR)
+ Associate's degree and 10 years of directly related experience (OR)
+ High school diploma / GED and 12 years of directly related experience (AND)
+ Previous experience directly managing teams, projects, programs or directing the allocation of resources
**Preferred Skills:**
+ Understanding of global regulatory requirements for pharmacovigilance
+ Proficiency in safety case processing
+ Expertise in all aspects of case intake and processing in multiple global safety databases
+ Experience in supporting inspections or internal audits
+ Communication skills and attention to detail
+ Microsoft Suite: Word, Excel, PowerPoint, Project, Outlook
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Remote Senior Social Worker - Case Management
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Conduct comprehensive needs assessments for clients, identifying social, emotional, and practical support requirements.
- Develop and implement individualized care plans in collaboration with clients and their families.
- Connect clients with appropriate community resources, such as housing assistance, healthcare services, employment support, and legal aid.
- Provide ongoing case management, monitoring client progress and adjusting care plans as needed.
- Advocate for clients' rights and needs within various systems (e.g., government agencies, healthcare providers).
- Maintain accurate and confidential client records, ensuring compliance with ethical and legal standards.
- Offer emotional support and counseling to clients facing challenging circumstances.
- Collaborate with interdisciplinary teams, including healthcare professionals and government officials.
- Stay informed about relevant social policies, legislation, and available community services.
- Facilitate client access to services through clear communication and coordination.
- Master's degree in Social Work (MSW) from an accredited institution.
- Current and valid state licensure as a Social Worker (e.g., LCSW, LICSW) or equivalent.
- Minimum of 5 years of experience in social work, with a strong focus on case management.
- In-depth knowledge of community resources, social welfare programs, and support systems.
- Proven ability to conduct client assessments and develop effective care plans.
- Excellent communication, active listening, and interpersonal skills.
- Strong organizational abilities and attention to detail for record-keeping.
- Proficiency in using case management software and other relevant technologies.
- Ability to work independently and manage a caseload effectively in a remote setting.
- Empathy, resilience, and a commitment to client advocacy.
Senior Social Worker, Remote Case Management
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
- Conduct comprehensive assessments of client needs, including social, emotional, and environmental factors.
- Develop and implement individualized service plans in collaboration with clients and their families.
- Provide case management services, including advocacy, resource referral, and support coordination.
- Maintain detailed and confidential client records, ensuring accuracy and compliance with privacy regulations.
- Facilitate communication and collaboration between clients, families, and service providers (e.g., healthcare professionals, government agencies).
- Offer counseling and emotional support to clients experiencing personal difficulties.
- Monitor client progress and adjust service plans as needed to ensure optimal outcomes.
- Stay informed about community resources and services available to clients.
- Participate in team meetings, case consultations, and professional development activities.
- Respond to client needs and emergencies with professionalism and efficiency in a remote setting.
- Master's degree in Social Work (MSW) or a related field.
- Minimum of 5 years of experience in social work, with a focus on case management and client advocacy.
- Licensure as a Social Worker (e.g., LCSW, LMSW) as per relevant state regulations.
- Proficiency in using case management software and virtual communication tools.
- Strong understanding of social services, community resources, and relevant legal/ethical frameworks.
- Excellent assessment, intervention, and crisis management skills.
- Exceptional interpersonal, communication, and active listening skills.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote environment.
- Demonstrated commitment to social justice and serving vulnerable populations.
- Experience working with diverse populations and understanding of cultural competency.