What Jobs are available for Ibm Bpm Consultant in India?

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

We are excited to announce an opening for a Technology Testing Analyst at MCC India.

Please find below the details of the role and its responsibilities.

Manager, Business Process Mgmt. (PEX Performance Reporting)

Job Description:

McDonald’s has an exciting opportunity for a Manager, Business Process Mgmt. (PEX Performance Reporting) role based in our India Global Business Services Office. This role plays a critical role in ensuring the efficiency, quality, and reliability of service delivery within the People Experience function. This role is responsible for developing, maintaining, and delivering daily performance dashboards and reports that provide actionable insights on the operational effectiveness of both the service team and enabling technologies. The manager will work closely with functional leads, technology partners, the Enterprise Data & Analytics organization and ESM to track key metrics, flag issues, and identify opportunities to enhance performance and user experience.

The candidate is expected to reside within India.

Responsibilities:

Performance Monitoring & Reporting:

• Monitor daily operational performance across shared services including case management, SLAs, response/resolution times, and service quality.
• Track the performance and availability of enabling technologies (e.g., HRIS, case management tools, chatbot performance).
• Develop and deliver real-time and scheduled reports, dashboards, and insights to key stakeholders.
• Ensure accurate, timely data collection and reporting in alignment with agreed KPIs and SLAs.

Analytics & Insights:

• Analyze trends, variances, and root causes in service performance and system usage.
• Provide recommendations for improvements based on insights from service and tech data.
• Collaborate with process owners and operational teams to support issue resolution and process refinement.

Stakeholder Engagement:

• Act as a key liaison between the Shared Services leadership, technology teams, and service delivery units to ensure transparency and alignment on performance.
• Present findings to senior stakeholders through dashboards and regular performance reviews.
• Support leadership with ad-hoc performance analysis and reporting needs.

Data Governance & Tools:

• Ensure data integrity and consistency across reporting tools and sources.
• Work with internal teams to define and refine data standards and metrics definitions.
• Continuously improve the reporting infrastructure and tools to enhance automation and usability.

Experience:

• Proven experience in performance reporting, data analytics, or operations management within a Shared Services or HR Operations environment.
• Strong analytical skills and proficiency in reporting/visualization tools (e.g., Power BI, Tableau, Excel).
• Understanding of HR service delivery models and enabling technologies (e.g., ServiceNow, SuccessFactors, etc.).
• Ability to synthesize large volumes of data into clear, actionable insights.
• Strong attention to detail, data accuracy, and data integrity.
• Effective stakeholder management and communication skills.

Digital: Appian BPM - Business Process Management (BPM)

Experience: 4-12 Years

Location: Chennai / Hyderabad / Indore/Bangalore/Kolkata

Must Have Technical/Functional Skills

Minimum 4+ years of Appian BPM experience

Current L2, L3 Appian certified

Evidence of designing business solutions that demonstrate clear business benefit.

Experience of working on Agile projects.

Knowledge of Designing Process in Appian using Appian Analyst and Designer view.

Knowledge of Appian Smart Services.

Knowledge of Tempo Interface.

Proven track of working closely with key business users

Experience of Scenario-based requirements gathering.

Demonstrable experience involving design, testing and implementation of large complex systems, ideally in an international environment

Experience and understanding of business process flows

Expert in analyzing and documenting business processes

Expert in writing business requirements

Expert in writing functional requirements

Be able to contribute to the creation of both current and target operating models

Ability to run workshops with key stakeholders

Translates ideas into concrete work activities

Current L2 Appian certified

Roles & Responsibilities

Good knowledge of the product including BPM Fundamentals, Architecture Components, Technical Features such as Designer Features, Configurations in Appian etc.

Should have hands on experience in design and development in Appian BPM including components such as Tempo, Mobility Features, Forums, Discussions, Pages, Smart Services, Reports, Deployment etc.

Should have good knowledge of Java, J2EE, Ajax, JavaScript, JS, XML, XSLT etc.

Generic Managerial Skills, If any

Good-to-Have

Excellent analytical and communication skills.

Should have good knowledge of Appian Administration and servers such as JBOSSWebSphereWebLogic etc.

Mentor teams, Juniors and provide proper guidance

• Lead cross-functional project teams through the entire project lifecycle, from initiation and planning to execution, monitoring, control, and closure.
• Define project scope, objectives, deliverables, and success criteria in collaboration with senior management and key stakeholders.
• Develop detailed project plans, including WBS, timelines, resource allocation, and budget management.
• Identify, assess, and manage project risks and issues, developing mitigation strategies.
• Facilitate project meetings, ensuring clear communication and timely decision-making among stakeholders.
• Oversee the implementation of business process automation solutions, including RPA, workflow automation, and other digital tools.
• Ensure adherence to project management best practices and company methodologies.
• Manage vendor relationships and the delivery of third-party services related to project initiatives.
• Track project progress, prepare regular status reports, and communicate key updates to stakeholders.
• Ensure effective change management and user adoption of new processes and technologies.
• Conduct post-project reviews to identify lessons learned and areas for continuous improvement.
• Champion digital transformation initiatives and foster a culture of innovation within the organization.

• Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field. PMP or Prince2 certification is highly desirable.
• Minimum of 7 years of experience in project management, with a significant focus on business process improvement and technology implementation projects.
• Proven track record of successfully delivering complex projects on time and within budget.
• Strong understanding of business process analysis, re-engineering, and automation methodologies.
• Experience with various project management software (e.g., MS Project, Jira, Asana).
• Excellent leadership, team management, and interpersonal skills.
• Exceptional communication, negotiation, and stakeholder management abilities.
• Proficiency in risk management and problem-solving.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a remote setting.
• Familiarity with Agile and Waterfall project management methodologies.
• Experience in change management and user training is a strong plus.
• Experience with Robotic Process Automation (RPA) tools (e.g., UiPath, Automation Anywhere) is advantageous.

• Design, program, and commission industrial automation systems, including PLCs, HMIs, SCADA, and robotics.
• Develop automation strategies to enhance production throughput, reduce waste, and improve safety.
• Troubleshoot and resolve issues with automated equipment and control systems to minimize downtime.
• Collaborate with cross-functional teams (mechanical, electrical, software) to integrate automated solutions.
• Specify and select appropriate automation hardware and software components.
• Create and maintain detailed documentation, including electrical schematics, logic diagrams, and operating manuals.
• Conduct root cause analysis for production defects and implement corrective actions through automation.
• Stay current with the latest advancements in industrial automation technology and best practices.
• Train maintenance and operations personnel on the use and upkeep of automated systems.
• Ensure all automation projects comply with industry standards and safety regulations.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
• Minimum of 5 years of hands-on experience in industrial automation engineering.
• Proficiency in programming various PLC platforms (e.g., Siemens, Rockwell/Allen-Bradley) and HMI/SCADA software.
• Experience with robotic programming and integration (e.g., FANUC, KUKA).
• Strong understanding of electrical systems, control theory, and sensor technologies.
• Experience with CAD software for electrical design is a plus.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication and teamwork abilities to collaborate effectively within a manufacturing environment.
• Familiarity with lean manufacturing principles and Six Sigma methodologies is advantageous.

We are seeking a skilled Process Automation Consultant to join E-Outsource Asia’s Process Automation team. We are responsible for driving the process automation initiative for customers looking to move to the next step in their digital transformation journey.

As a Process Automation Consultant, you will help in optimizing our customer’s financial processes within their SAP ERP environment by implementing process automation solutions to improve the customer’s process efficiency and drive positive business outcomes.

Responsibilities

• Collaborate with customers to understand their SAP business processes, pain points, and automation requirements.
• Conduct thorough business process analysis and observations to identify areas for improvement, as an integrator between business and technology.
• Customize and configure process automation solutions to align with client-specific needs, including automation for processes like invoice processing, sales orders, GL updates, purchase requests, delivery notes, and requisitions.
• Develop workflows to enable seamless participation of all process stakeholders, as well as to organize information and document flow of targeted processes for automation.
• To participate in solution project delivery from end-to-end, which will also include project installation and configuration, testing, user training, documentation, support.
• Our solutions can be delivered on shore or offshore, whereby you may then work with our offshore Delivery Centers to deliver the best solutions to our customers.

Profile

• Candidates must possess at least a Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology or equivalent, or Accounting and Finance degrees.
• At least 2 year(s) of working experience using SAP (ECC6 or S/4HANA). Experience with other ERP solutions can be considered for trainee or associate consultants.
• Candidates with experience using SAP (ECC6 or S/4HANA) in a Finance end-user environment are encouraged to apply.
• Experience with process automation, BPM or workflow solutions in SAP ERP environments (e.g. Kofax, Open Text, xSuite, etc) preferred but not required.
• A high level of motivation, strong work ethic and self-starting attitude.
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating operations with technology skills.
• Candidates may be asked to travel around the region for assignments as required by customers and projects.

Job Description:

Inviting applications for the role of Lead Consultant - UiPath Developer

In this role, the developer will take part in RPA production bot maintenance, enhancement, and support activities for robotics solutions, meet the incident SLA, and work as per the defined support process & practices.

Responsibilities

• Hands-on experience developing automations in UiPath Studio
• Familiarity with UiPath Orchestrator for deploying, managing, and monitoring automations
• Proficiency in programming and scripting languages relevant to UiPath (such as VB.NET and C#)
• Experience building, configuring, testing, and deploying UiPath automation scripts/bots
• Experience using UiPath Document Understanding and integrating document processing into automations
• Exposure to UiPath Process Mining for process discovery and analysis
• Skills in troubleshooting, debugging, and maintaining existing UiPath automations
• Ability to create and maintain technical documentation and user guides specific to UiPath solutions
• Familiarity with incident management and willingness to participate in 24/7 support rotation
• Collaborative mindset to work within a blended UiPath-focused team and communicate progress/issues proactively
• Strong communication skills to collaborate with business users, IT, and management
• Root Cause Analysis (RCA) for all high and critical severity incidents
• Perform RCA for recurring issues and propose a solution.
• Code fix if required to resolve the incident.
• Review system health periodically, like disk space, the capacity of a server, etc. and recommend a solution
• Keep the support handbook and other documents updated.
• Update the knowledge base (SharePoint or any location as mutually agreed with the Customer) and SOP with new solutions

Qualifications we seek in you!

Minimum qualifications

• Experience developing and testing software on a Windows platform, including hands-on programming experience in Process Automation Software—UiPath
• Understanding of Robotics process automation tool UiPath
• Ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.
• Willingness and ability to blend business analysis with the hands-on configuration of automated processes in the Automation Software Products.
• Good communication skills with the ability to present technical details to a non-technical audience.
• Ability to talk to the client and get the Business Requirements
• Performs code reviews. Communicates and enforces coding standards
• Certification in leading RPA products, e.g., UiPath, Automation Anywhere or Blue Prism certifications
• VB script and Macro experience
• Incident management
• Familiarity with service management tools like JIRA and ServiceNow

Job Description:

Inviting applications for the role of Lead Consultant - UiPath Developer

In this role, the developer will take part in RPA production bot maintenance, enhancement, and support activities for robotics solutions, meet the incident SLA, and work as per the defined support process & practices.

Responsibilities

• Hands-on experience developing automations in UiPath Studio
• Familiarity with UiPath Orchestrator for deploying, managing, and monitoring automations
• Proficiency in programming and scripting languages relevant to UiPath (such as VB.NET and C#)
• Experience building, configuring, testing, and deploying UiPath automation scripts/bots
• Experience using UiPath Document Understanding and integrating document processing into automations
• Exposure to UiPath Process Mining for process discovery and analysis
• Skills in troubleshooting, debugging, and maintaining existing UiPath automations
• Ability to create and maintain technical documentation and user guides specific to UiPath solutions
• Familiarity with incident management and willingness to participate in 24/7 support rotation
• Collaborative mindset to work within a blended UiPath-focused team and communicate progress/issues proactively
• Strong communication skills to collaborate with business users, IT, and management
• Root Cause Analysis (RCA) for all high and critical severity incidents
• Perform RCA for recurring issues and propose a solution.
• Code fix if required to resolve the incident.
• Review system health periodically, like disk space, the capacity of a server, etc. and recommend a solution
• Keep the support handbook and other documents updated.
• Update the knowledge base (SharePoint or any location as mutually agreed with the Customer) and SOP with new solutions

Qualifications we seek in you!

Minimum qualifications

• Experience developing and testing software on a Windows platform, including hands-on programming experience in Process Automation Software—UiPath
• Understanding of Robotics process automation tool UiPath
• Ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.
• Willingness and ability to blend business analysis with the hands-on configuration of automated processes in the Automation Software Products.
• Good communication skills with the ability to present technical details to a non-technical audience.
• Ability to talk to the client and get the Business Requirements
• Performs code reviews. Communicates and enforces coding standards
• Certification in leading RPA products, e.g., UiPath, Automation Anywhere or Blue Prism certifications
• VB script and Macro experience
• Incident management
• Familiarity with service management tools like JIRA and ServiceNow

Job Description:

Inviting applications for the role of Lead Consultant - UiPath Developer

In this role, the developer will take part in RPA production bot maintenance, enhancement, and support activities for robotics solutions, meet the incident SLA, and work as per the defined support process & practices.

Responsibilities

• Hands-on experience developing automations in UiPath Studio
• Familiarity with UiPath Orchestrator for deploying, managing, and monitoring automations
• Proficiency in programming and scripting languages relevant to UiPath (such as VB.NET and C#)
• Experience building, configuring, testing, and deploying UiPath automation scripts/bots
• Experience using UiPath Document Understanding and integrating document processing into automations
• Exposure to UiPath Process Mining for process discovery and analysis
• Skills in troubleshooting, debugging, and maintaining existing UiPath automations
• Ability to create and maintain technical documentation and user guides specific to UiPath solutions
• Familiarity with incident management and willingness to participate in 24/7 support rotation
• Collaborative mindset to work within a blended UiPath-focused team and communicate progress/issues proactively
• Strong communication skills to collaborate with business users, IT, and management
• Root Cause Analysis (RCA) for all high and critical severity incidents
• Perform RCA for recurring issues and propose a solution.
• Code fix if required to resolve the incident.
• Review system health periodically, like disk space, the capacity of a server, etc. and recommend a solution
• Keep the support handbook and other documents updated.
• Update the knowledge base (SharePoint or any location as mutually agreed with the Customer) and SOP with new solutions

Qualifications we seek in you!

Minimum qualifications

• Experience developing and testing software on a Windows platform, including hands-on programming experience in Process Automation Software—UiPath
• Understanding of Robotics process automation tool UiPath
• Ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.
• Willingness and ability to blend business analysis with the hands-on configuration of automated processes in the Automation Software Products.
• Good communication skills with the ability to present technical details to a non-technical audience.
• Ability to talk to the client and get the Business Requirements
• Performs code reviews. Communicates and enforces coding standards
• Certification in leading RPA products, e.g., UiPath, Automation Anywhere or Blue Prism certifications
• VB script and Macro experience
• Incident management
• Familiarity with service management tools like JIRA and ServiceNow