2,334 Implementation Consultant jobs in India

About the Role

As an Implementation Consultant at Chargebee, you will be the trusted advisor and technical guide to our customers throughout their onboarding journey. You will play a pivotal role in translating complex business requirements into scalable billing solutions, ensuring a smooth configuration, integration, and go-live process. Working across customer segments and regions, you’ll drive successful implementations by leveraging your technical expertise and problem-solving capabilities—delivering measurable value and outstanding experiences to our customers.

Key Responsibilities

• End-to-End Implementation Ownership: Lead the customer onboarding process from requirements gathering to go-live, ensuring a seamless and timely implementation experience.
• Business Analysis & Documentation: Collaborate with customers to define and document business requirements based on deep dives, integrations, and data migration needs.
• SOW Management: Support the creation and execution of the Statement of Work (SOW), aligning deliverables with customer goals.
• Project Execution: Drive project delivery through regular video calls, email communications, and Slack engagement with customers.
• Issue Resolution: Identify gaps and proactively solve issues during implementation by collaborating with internal teams (Support, Engineering, Product, etc.).
• Time-to-Value (TTV) Focus: Strategically reduce onboarding timelines while maintaining a high bar for customer satisfaction.
• Product Consulting: Act as a subject matter expert and provide strategic recommendations to customers for optimizing their billing infrastructure .
• Continuous Learning: Stay up to date with Chargebee’s evolving product features to provide cutting-edge solutions .
• Operational Excellence: Maintain accurate time tracking, CRM hygiene, project documentation, and deliver timely weekly status reports.
• Knowledge Sharing: Maintain clear and comprehensive internal documentation to ensure seamless transitions and team alignment.

Skills & Qualifications

• Technical Aptitude: Proficiency in working with APIs, JS, front end coding and understanding of SaaS integration patterns is a plus.
• Analytical Mindset: Strong problem-solving and analytical skills to assess implementation risks and recommend scalable solutions.
• CRM Experience: Familiarity with platforms like Salesforce (SFDC) or HubSpot for basic customer data management.
• Financial Acumen: Basic understanding of financial concepts and recurring billing models.
• Communication: Exceptional verbal and written communication skills to engage with diverse stakeholders.
• Project Management: Ability to manage multiple customer projects simultaneously with attention to detail and accountability.

About the Company

Zill Consulting serves the world's leading companies by helping them connect with and learn from their customers. We design, deploy, and optimize best-in-class Experience Management (XM) solutions. Programmes and technology that dramatically improve organizational impact and technology returns for our clients. We currently deliver services across four continents (Europe, Asia, Africa and North America) and are expanding our footprint across the globe. Zill Consulting has delivered over 500+ XM Programs in last 24 Months for many global organizations.

About the Role

A Day in the Life: Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions. Serve as main point of contact for clients during implementation and manage the project to completion.

Responsibilities

• Design and document functional and technical requirements and help scope projects by understanding timelines and work.
• Solve complex technical implementations both independently and in a team environment.
• Clearly communicate solutions back to clients through calls and email.
• Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions.
• Continually adapt and develop in-depth product knowledge and learn new technologies.
• Be a key stakeholder in building ZILL’s relationship with the client.
• Managing implementation activities, including time commitment, budget and risk management.
• Providing support to the project team ensuring all project documentation is current and up-to-date.
• Responding to client issues and ensuring resolution of issues.

Qualifications

• Bachelor’s degree in business, Computer Science, Information Systems, or a related field; a master’s degree is preferred.

Required Skills

• 5+ years of experience as an Implementation consultant.
• Familiarity with SaaS platforms and cloud-based solutions, with the ability to grasp complex software and learn new technologies quickly.
• Strong foundational knowledge in data analytics and interpretation.
• Experience in establishing and maintaining strong working relationships with clients at all levels of an organization.
• Prior experience working with international clients.
• Knowledge of Survey Programming tools like Decipher and Confirmit shall be an advantage.
• Certification or deep experience with the Qualtrics Experience Management (XM) Platform is highly desirable.

Preferred Skills

• Exceptional verbal and written communication skills, with the ability to explain technical details to a non-technical audience.
• Robust problem-solving abilities, analytical skills, and a detail-oriented mindset.
• Agility in learning and adapting to new technologies and changes in a rapidly evolving industry.
• Solid track record in project management, with the ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines.
• Ability to work independently as well as part of a collaborative team environment.

About Us

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.

With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations and a recent addition in Poland, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.

Job Summary

The Consultant will be responsible for owning and executing consulting projects to Fortune 1000 clients. We are looking for candidates with educational background from premier institutes like IIT/NIT/BITS or equivalent. This job profile will offer an individual to logically transform from a coding/testing background into a client facing techno-functional followed by a 100% functional consulting role. At HighRadius, there is no experience bar for the career progression to senior consultant, lead, and manager or beyond. It would be a direct function of his/her delivery, competency and organization’s comfort level to assign higher responsibilities.

Responsibilities

• As an Implementation Consultant you will be responsible to carry out end-to-end client implementation of HighRadius Receivables Cloud applications projects across the globe in an individual capacity.
• It is a hybrid of technical and functional aspects of implementing application software with minimal or no coding.
• Run and execute the project through the various phases of project life cycle including Design, Build, Testing, cutover, Go-live and hyper care.
• Closely collaborate with functional leads, technical teams, product management & QA to rapidly deploy and enterprise-grade solution in 3-5 months per client.
• Create and maintain product and operational related issues log, reporting on status as required by program structure.
• Be the client expert, understand their business functions and processes, communicate their needs to product teams.
• Help to build and improve the implementation, training methodologies and the tools needed future implementations.
• Willing to work as per US / Europe time zones

Skill & Experience Needed

• Experience Range: 3 to 6 years
• Shift Timing: 12:30 PM - 09:30 PM
• Education: BE/B. Tech/MSc/M .Tech/MCA/MBA/PGDM

What You’ll Get

• Competitive salary.
• Fun-filled work culture (
• Equal employment opportunities.
• Opportunity to build with a pre-IPO Global SaaS Centaur

About Us

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shaping our promising future.

Job Summary

The Consultant will be responsible for owning and executing HighRadius Cloud product implementations for Fortune 2000 clients. The Consultant is responsible for delivering the project with good quality, high value and great customer satisfaction within the project timelines. This job profile will offer an individual high visibility with regular client interaction as he/she will be the main Point of Contact during Build, Testing and Hypercare phases of Highradius Product Implementation. The candidate must be well organized, detail oriented and possess excellent communication skills.

Key Responsibilities

● Carry out end-to-end client implementation of HighRadius Cloud products for Fortune 2000 companies across the globe.

● Writing SQL scripts for data gathering and configuration.

● Run and execute the project through the various phases of the project life cycle including Requirement Gathering, Design, Configuration, Testing, Cutover, Go-live and Hyper-care.

● Able to build rapport with clients and manage them effectively. Will require to conduct UAT and support shadow sessions with clients effectively.

● Closely collaborate with cross functional teams such as Product Management, Engineering, Technical teams & QA to deploy the projects with the agreed KPIs ● Test end-to-end Process flows, drive adoption by giving hand-on end user journey training and validate value outcomes

● Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Project Implementation

Skill & Experience Needed

● 2-4 years of professional services experience

● Bachelor's or Master’s Degree (preferably from a top reputed university) ● Good understanding of SDLC processes and Functional Consulting experience, ● Very good communication, Analytical, problem solving, presentation, Organizational and Collaboration skills

● Exposure to international clients / projects, Exposure to BA, Domain Knowledge, Team player

● Experience with Order-to-Cash(O2C) related business process is a plus

What You’ll Get

● Competitive salary.

● Fun-filled work culture (

● Equal employment opportunities.

● Opportunity to build with a pre-IPO Global SaaS Centaur.

The Onboarding Specialist is a critical role responsible for ensuring the seamless onboarding and successful launch of clients on our SaaS e-commerce platform. This role involves acting as a technical expert, managing a portfolio of projects, and delivering a high-quality onboarding experience within specified time and budget constraints. The successful candidate will work with a range of clients, from mid-market self-service to enterprise-level, setting appropriate expectations, improving processes, and ensuring consistent client satisfaction.

Responsibilities

Platform & Technical Expertise

• Serve as a platform expert and technical subject matter expert during the onboarding phase, addressing client queries related to software, data feeds, APIs, and FTP protocols.
• Provide actionable feedback to the Product Management team regarding feature improvements and product enhancements.
• Create additional client-facing resources such as training videos and webinars; contribute to internal cross-training initiatives.

Client Onboarding

• Set up, configure, and optimize customer accounts to meet individual client needs.
• Conduct tailored training sessions for client user groups using established onboarding methodologies.
• Handle configuration and troubleshooting during the onboarding process to ensure smooth implementation.
• Transition clients seamlessly to the Support team post-implementation.

Collaboration & Communication

• Work closely with cross-functional teams including Sales, Business Development, Engineering, Product Management, Customer Success Managers (CSMs), and Account Strategy Managers (ASMs) to ensure a smooth onboarding experience and resolve any blockers.
• Stay actively updated on project statuses to maintain progress and avoid delays.
• Communicate technical concepts effectively to both technical and non-technical stakeholders.

Requirements:

• Fluency in both written and spoken English; proficiency in additional languages is a plus.
• Solid understanding and/or hands-on experience with API integrations (REST and SOAP).
• Familiarity with product data feed formats such as XML, TXT, CSV, and JSON, along with experience working with FTP protocols.
• Strong working knowledge of Excel and HTML.
• Minimum of 2 years’ experience in SaaS onboarding or implementation roles.
• Proven ability to manage multiple complex projects simultaneously.
• Strong analytical and problem-solving skills, paired with a proactive and positive attitude.
• Excellent time management and task prioritization abilities.
• Strong documentation skills with attention to detail.
• Experience in developing and delivering software training programs.
• Exceptional written and verbal communication, as well as presentation skills.

Preferred Qualifications:

• Prior experience guiding API integrations from a technical or functional standpoint.
• Exposure to enterprise-level clients and a solid understanding of the e-commerce industry.
• Familiarity with remote training tools and platforms.
• Project Management experience or relevant certifications (e.g., PMP, Prince2) would be a strong advantage.

If you're interested in this opportunity, please take a moment to fill out our Candidate Information Form to help us get to know you better.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500. We are also proud to be recognized as a Great Place to Work CertifiedTM for as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit:

What's the opportunity?
As a member of the Adoption organization, the Implementation Consultant will ensure the smooth enabling and adoption of product features for Zenoti's customers within our platform. You will be using your technical skills, in-depth knowledge of Zenoti's product to analyze and map the customers' business requirements to enhance and/or implement product features configurations within their Zenoti application in support of their business processes. You will work with customers to support validation of the solution and share best practice guides and starter kits for a successful adoption. If you love to work collaboratively with internal teams and our customers to help them succeed in their business, we would love to hear from you.

Requirements
What will I be doing?

• Consult, solution and configure Zenoti to meet customer's business processes
• Solution, design and setup proof of concepts and configure functionality for our existing customers ensuring successful adoption of new and existing product features.
• Identify any risks based on current product capabilities, and define and drive mitigation plans as part of customer engagement.
• Address customer issues and concerns in a timely fashion to ensure customer satisfaction
• Stay up-to-date with product knowledge, business flow, sales and delivery process and market dynamics.
• Maintain complete documentation and follow organizational processes to ensure the successful adoption of Zenoti products.
• Ensure the adherence to SLAs, and key metrics according to the organization's goals and objectives
• Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.

What skills do I need?

• 4-8 years experience in implementing enterprise SaaS software systems
• Proven business solution consulting experience or equivalent in an external customer facing role.
• Deep knowledge of advanced features in MS Excel working with large and complex data sets; working knowledge of database systems a plus
• Strong understanding of business metrics, KPIs and related business intelligence reports and visualizations, and working with development teams to build them.
• Ability to communicate in business terms with non-technical customer stakeholders, and translate their requirements into business solutions. .
• A technology-centric background with experience in business and system analysis.
• Strong logical, analytical, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to manage and work in a fast-paced environment across multiple projects
• Good to have knowledge of Web Design using HTML, JavaScript
• Good to have working knowledge of iOS and Android applications.
• Good to have knowledge of accounting software and ecommerce integrations

Benefits

• You will receive an attractive compensation benefits.
• You will receive medical coverage for yourself and your immediate family.
• We believe in holistic, enriching lives. We want you to work passionate, but sane hours. Our employees receive unlimited vacation, in turn we expect employees to act with integrity.
• Employees are served healthy breakfast, lunch and snacks on every weekday.
• Social activities are part of our culture; regular outings include company celebrations, team outings, movies, social work, outdoor activities and more.

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Position: Implementation Consultant

Experience: 1 - 3 years

Gender: Male Preferable

Job Location: Hyderabad

Skills: ERP, SAP tools, SQL, Customer Handling, Strong Communication, Analytical skill, Troubleshooting, Civil management.

Responsibilities:

• Handling in ERP Software Support & Implementation.
• We are dealing with Functional modules like Inventory, Production, Project, Payroll & CRM, Vendor management, HRM, Accounting, Sales modules etc.,.
• Coordinating with the technical team on alterations raised by the customer.
• Negotiating with the customers on Delay Payment Charges.
• Addressing the queries of the client from time to time.
• Take the lead on understanding new products or new features.
• Operates independently to ensure the delivery of qualitative work.
• Business process analysis (gap analysis) to understand the client's current processes & practices.
• Configure ERP user access controls and maintain the document
• Preparing development progress updates and documenting ERP processes.
• Installing ERP software and ensuring seamless integration with IT systems.
• Preparation of Process flow chart & system mapping blueprint and Requirement Gathering from the clients
• Training & User acceptance sign off from the client.
• GO live support

Website:

Regards,

HR

Job Type: Full-time

Pay: ₹200, ₹500,000.00 per year

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person

This position is posted by Jobgether on behalf of Momentus Technologies. We are currently looking for an Implementation Consultant in India.

The Implementation Consultant will play a pivotal role in ensuring successful onboarding of enterprise clients while transforming their data into actionable insights. This role combines software implementation, project coordination, and advanced reporting to drive client success and business impact. You will work closely with internal teams and clients to configure systems, deliver training, and create custom dashboards that guide strategic decision-making. The ideal candidate thrives in a fast-paced, collaborative environment, balancing technical expertise with strong communication skills. Your contributions will directly influence client satisfaction, adoption, and long-term success.

Accountabilities

• Manage full-cycle CRM/ERP software implementation projects for client organizations ranging from 5 to 500 users.
• Conduct discovery sessions, gather business requirements, and translate them into effective platform solutions.
• Configure systems, deliver training, and ensure smooth adoption of software solutions.
• Collaborate with project managers, technical teams, and clients to ensure projects are delivered on time, within scope, and on budget.
• Create and deliver data-driven insights, reports, visualizations, and dashboards using tools such as DevExpress, Crystal Reports, Tableau, SQL, and Excel.
• Support client requests and troubleshooting via ticketing systems, providing clear guidance and resolution.
• Assist in internal knowledge sharing and training sessions to upskill colleagues on reporting and analytics best practices.

• Minimum 2 years of experience in software implementation or consulting within an enterprise SaaS environment.
• Proficiency in reporting tools such as DevExpress, Crystal Reports, Tableau, Excel, MS Access, MySQL, or similar.
• Solid understanding of relational databases, SQL, and data visualization concepts.
• Strong communication skills for client-facing interactions via phone, email, and virtual meetings.
• Experience with HTML and templating languages (e.g., Handlebars or Mustache) is a plus.
• Bachelor's degree required; relevant certifications or technical training preferred.
• Willingness and ability to travel up to 40% for client engagements.
• Experience in event, venue, or exhibition industries is a plus but not required.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities independently.

• Competitive salary with growth opportunities.
• Paid time off: 26 days annually, plus local holidays.
• Private health insurance for peace of mind.
• Flexible work arrangements to support remote or office-based work.
• Professional development through internal and external training programs.
• Recognition programs, rewards, and milestone celebrations.
• Opportunities to attend client-hosted events with access to industry networks.
• Tailored onboarding to ensure a smooth transition into the role.
• Inclusive and accessible work environment with support for individual needs.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly:

Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

It compares your profile to the job's core requirements and past success factors to determine your match score.

Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.

When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest

Implementation Manager/Consultant

Who are we?

RippleHire is an award winning recruiting platform. Made in India, Made for the world. We build products that make recruiting effortless, human and delightful.

What will you be doing?

Implementation Manager/Consultant will be responsible for and lead the companys implementation and configuration of RippleHire software for enterprise customers. The consultant will be a high energy, figure-it-out" individual that will follow the implementation methodology to deliver projects on time and on budget with maximum customer satisfaction.

The consultant will be responsible for successfully establishing functional relationships with customers and delivering exceptional service in a timely manner. This role is also accountable for delivering services to our clients in the execution and delivery of other existing projects.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Conduct discovery workshops with the customer by identifying the customer's current talent acquisition process and future state needs.
• Create and manage project plan in partnership with the customer's internal project manager
• Conduct design workshops or solution walkthroughs based on discovery.
• Participate in weekly customer project team meetings, maintaining "action items" lists
• Provide best-practice guidance on customer processes
• Configure application to meet customer needs and maintain configuration tracker.
• Document and track customer product enhancement requests and challenges, and partner with the product teams to deliver timely updates to the customer
• Bring in additional consultants and technical resources as necessary to provide the most effective advisory and recommendations to the customer
• Provide train-the-trainer, administrative, and reporting training to the customer
• Manage the relationship with the customer and be RippleHire's primary "face" to the customer throughout the implementation process
• Identify risks and challenges, and involve the key customer stakeholders as well as the Customer Success Manager to manage escalations
• Document customer business needs, implemented/configured processes, and any unresolved open action-items; deliver this documentation to Customer Success unit
• Partner with the Customer Success manager to ensure regular communication and updates to all key stakeholders throughout the implementation process
• Master and maintain detailed knowledge of RippleHire's product-suite configuration options
• Complete implementation projects within the time allotted, with high levels of customer success from the business process, and with high levels of customer delight.

Skills

QUALIFICATIONS AND COMPETENCIES

To perform the job successfully, an individual should possess the following qualifications and core competencies.

• Must have completed at least one end-to-end implementation lifecycle of a recruiting ATS platform/recruiting solution in the capacity of Implementation Manager/Consultant/Technical CSM
• Strong understanding of the recruitment lifecycle, processes and key challenges
• Excellent skills in presentation, oral and written communication with the ability to manage difficult conversations
• Exceptional collaboration and project management skills, with the ability to prioritize and multitask
• Proficiency in Microsoft Word, Excel, PowerPoint
• Willingness to travel as needed (For the post COVID era.)
• A self starter with demonstrated ability to learn new technology quickly through instruction and self-training

EDUCATION AND EXPERIENCE

1. Degree in computer science, information systems or a related field of its equivalent.
2. Experience in implementing any Employee referral /Applicant Tracking Systems software (Taleo, Kenexa, Success Factors, Cornerstone, SAP, PeopleSoft, or other applicant tracking systems)
3. Good experience in software integrations within or for a Human Resource department
4. Experience with managing the quality assurance processes for software implementations
5. Freshers can apply