196 Implementation Intern jobs in India

Our client, a leader in enterprise technology solutions, is seeking an accomplished Senior Project Manager to lead complex software implementation projects for our key clients. This role demands exceptional leadership, strategic planning, and execution capabilities to ensure the successful delivery of high-value software solutions. You will be responsible for managing the entire project lifecycle, from initiation and planning through execution, monitoring, control, and closure. This includes defining project scope, objectives, deliverables, resource allocation, risk management, and stakeholder communication. The ideal candidate will have a proven track record of managing large-scale software projects, possess strong technical acumen, and excel in fostering collaboration between client teams and our internal technical experts.

Responsibilities:

• Lead the planning, execution, and delivery of enterprise software implementation projects, ensuring they are completed on time, within scope, and within budget.
• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Develop detailed project plans, including work breakdown structures, timelines, resource allocation, and budget management.
• Manage project risks and issues, identifying potential problems, and developing mitigation strategies.
• Serve as the primary point of contact for clients, building strong relationships and managing expectations effectively.
• Lead and motivate cross-functional project teams, including developers, business analysts, consultants, and QA specialists.
• Oversee the procurement and management of project resources, including personnel, equipment, and software.
• Monitor project progress using appropriate tools and techniques, providing regular status reports to stakeholders.
• Ensure adherence to project management methodologies (e.g., Agile, Waterfall, Hybrid) and best practices.
• Facilitate project meetings, including kickoff meetings, status updates, and post-project reviews.
• Manage change control processes, assessing the impact of scope changes and obtaining necessary approvals.
• Ensure quality assurance and testing processes are effectively implemented.
• Conduct post-project evaluations, identifying lessons learned and areas for continuous improvement.
• Mentor junior project managers and contribute to the development of the project management office (PMO).

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. A Master's degree is a plus.
• Minimum of 7 years of experience in project management, with a strong focus on enterprise software implementation projects.
• Proven experience managing complex projects with budgets exceeding ₹50,00,000.
• Demonstrated expertise in project management methodologies such as Agile (Scrum, Kanban) and Waterfall.
• PMP, PRINCE2, or equivalent project management certification is highly desirable.
• Excellent leadership, communication, negotiation, and interpersonal skills.
• Strong understanding of software development lifecycles (SDLC) and enterprise software solutions (e.g., ERP, CRM).
• Proficiency in project management software (e.g., MS Project, Jira, Asana).
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Strong analytical and problem-solving skills.
• Experience in client-facing roles and managing stakeholder expectations.
• Demonstrated ability to lead and motivate diverse teams.

This hybrid role offers the opportunity to work both remotely and on-site at our client's office in Hyderabad, Telangana, IN . Drive the successful delivery of transformative technology solutions.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist, Implementation
Overview
- In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Are you motivated to be a part of driving a world beyond cash?
- Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?
Role
- Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers' and MasterCard's core and non-core processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Handle multiple customer processing implementation projects in parallel
All About You
- Relevant experience in "Information Technology" system knowledge, with basic understanding of network technology, applications, and project management
- Understanding of payment transaction processing and industry business knowledge
- Understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles
- Understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
- Ability to interact well with the customer
- Good verbal and written communication skills
- Self Starter with a desire to learn independentl
- Ability to work as a part of a cross functional team
- Ability to manage change in a technical work environment
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Company Description
Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.
At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.
With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges - from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model.
We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.
Job Description
We are seeking a detail-oriented and analytical Implementation Consultant to join our team in Bengaluru, India. As an Implementation Consultant, you will play a crucial role in helping our clients successfully adopt and integrate our software solutions into their business processes. You will work closely with clients, project managers, and technical teams to ensure smooth implementation and maximize the value of our products.
+ Support software implementation projects from initiation to completion
+ Analyze client business processes and requirements to configure and customize software solutions
+ Support on the development and execution of implementation plans, including timelines, milestones, and resource allocation
+ Conduct data migration and system integration activities
+ Create and maintain technical documentation, including user guides and training materials
+ Provide training and support to clients on software usage and best practices
+ Collaborate with cross-functional teams to resolve technical issues and ensure project success
+ Monitor project progress, identify potential risks, and implement mitigation strategies
+ Serve as a liaison between clients and internal development teams to communicate requirements and resolve issues
+ Stay updated on industry trends and emerging technologies to continually improve implementation methodologies
Qualifications
+ Bachelor's degree in Computer Science, Information Technology, or a related field
+ 1-3 years of experience in software implementation or consulting
+ Strong project management skills with the ability to manage multiple projects simultaneously
+ Good understanding of enterprise software systems (e.g., ERP, CRM, SCM) and their implementation processes
+ Proficiency in business process analysis and optimization
+ Experience with data migration and system integration techniques
+ Strong technical documentation and communication skills
+ Ability to effectively communicate complex technical concepts to non-technical stakeholders
+ Excellent problem-solving and time management skills
+ Knowledge of industry-specific business processes and best practices
+ Familiarity with project management methodologies (e.g., Agile, Waterfall)
+ Project Management Professional (PMP) certification is preferred
+ Willingness to travel as required for on-site client engagements
+ Fluency in English; knowledge of additional languages is a plus
Additional Information
As a workplace, we focus on relationships - with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.
See what it's like to work at AGS by searching #LifeAtAGS on any social network.

Company Description
Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.
At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.
With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges - from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model.
We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.
Job Description
We are seeking a talented Implementation Manager to join our dynamic team in Bengaluru, India. In this crucial role, you will be responsible for overseeing the successful implementation of our solutions, ensuring seamless integration and maximum value for our clients.
+ Lead and manage implementation projects from initiation to completion, ensuring on-time and within-budget delivery
+ Develop comprehensive implementation strategies and project plans tailored to each client's needs
+ Collaborate with cross-functional teams to define project scope, timelines, and deliverables
+ Identify and mitigate potential risks throughout the implementation lifecycle
+ Conduct regular status meetings and provide updates to stakeholders and senior management
+ Optimize implementation processes to enhance efficiency and scalability
+ Analyze project data to identify trends and opportunities for improvement
+ Ensure adherence to quality standards and industry best practices throughout the implementation process
+ Foster strong relationships with clients to facilitate smooth project execution and high customer satisfaction
+ Mentor and guide junior team members in implementation best practices
Qualifications
+ Bachelor's degree in Business, Computer Science, or a related field
+ 5+ years of experience in implementation management, preferably in software or technology implementations
+ Strong proficiency in project management methodologies, tools, and Agile frameworks
+ Demonstrated ability to manage complex projects, stakeholder expectations, and risk mitigation
+ Excellent knowledge of implementation best practices and change management techniques
+ Advanced skills in data analysis and process optimization
+ Technical proficiency in relevant software and systems used in implementation projects
+ Exceptional leadership, communication, and problem-solving skills
+ Strong client relationship management abilities
+ Keen attention to detail and excellent organizational skills
+ In-depth knowledge of industry-specific best practices and regulations
+ Ability to work effectively in a fast-paced, dynamic environment
+ Willingness to travel as required for on-site implementations
+ Project Management Professional (PMP) certification is a plus
Additional Information
As a workplace, we focus on relationships - with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.
See what it's like to work at AGS by searching #LifeAtAGS on any social network.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Summary:**
Join Thermo Fisher Scientific Inc. as an Implementation Analyst and be part of a team that is passionate about making the world healthier, cleaner, and safer. This outstanding opportunity allows you to work on world-class laboratory informatics systems, coding, and integrating modern technologies. We are seeking an ambitious individual with proven analytical skills who can successfully implement and maintain our powerful systems.
**Key Responsibilities:**
+ Develop and maintain web applications using JavaScript and Python.
+ Incorporate a range of systems and APIs, such as Laboratory Informatics Systems.
+ Engage in file-based parsing and data manipulation.
+ Work together with colleagues to guarantee successful project implementation.
+ Identify and solve technical problems concerning system integrations.
+ Document processes and provide training to end-users as needed.
**Required Skills and Experience:**
+ Proficiency in Python and JavaScript.
+ Experience with web programming and development.
+ Strong knowledge of any modern programming language.
+ Proficiency in RESTful APIs and the skill to link and merge different systems.
+ Proficiency in Laboratory Informatics Systems and comprehension of laboratory workflows and data management.
+ Possessing strong analytical skills to troubleshoot and solve intricate problems.
+ Proficiency in file-based parsing and data manipulation.
+ Able to work independently and open to cooperating with colleagues.
**Preferred Qualifications:**
+ Experience with additional programming languages and frameworks.
+ Knowledge of database management and SQL.
+ Previous experience in a laboratory setting.
**Personal Attributes:**
+ Strong problem-solving skills.
+ Diligent and organized.
+ Excellent communication skills, both written and verbal.
+ Capability to function autonomously and collaboratively within a team.
**Education:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
**Work Environment:**
+ Office-based with potential for remote work.
+ May require occasional travel to client sites.
+ Capability to efficiently collaborate across various time zones.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Summary:**
Join Thermo Fisher Scientific Inc. as an Implementation Analyst and be part of a team that is passionate about making the world healthier, cleaner, and safer. This outstanding opportunity allows you to work on world-class laboratory informatics systems, coding, and integrating modern technologies. We are seeking an ambitious individual with proven analytical skills who can successfully implement and maintain our powerful systems.
**Key Responsibilities:**
+ Develop and maintain web applications using JavaScript and Python.
+ Incorporate a range of systems and APIs, such as Laboratory Informatics Systems.
+ Engage in file-based parsing and data manipulation.
+ Work together with colleagues to guarantee successful project implementation.
+ Identify and solve technical problems concerning system integrations.
+ Document processes and provide training to end-users as needed.
**Required Skills and Experience:**
+ Proficiency in Python and JavaScript.
+ Experience with web programming and development.
+ Strong knowledge of any modern programming language.
+ Proficiency in RESTful APIs and the skill to link and merge different systems.
+ Proficiency in Laboratory Informatics Systems and comprehension of laboratory workflows and data management.
+ Possessing strong analytical skills to troubleshoot and solve intricate problems.
+ Proficiency in file-based parsing and data manipulation.
+ Able to work independently and open to cooperating with colleagues.
**Preferred Qualifications:**
+ Experience with additional programming languages and frameworks.
+ Knowledge of database management and SQL.
+ Previous experience in a laboratory setting.
**Personal Attributes:**
+ Strong problem-solving skills.
+ Diligent and organized.
+ Excellent communication skills, both written and verbal.
+ Capability to function autonomously and collaboratively within a team.
**Education:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
**Work Environment:**
+ Office-based with potential for remote work.
+ May require occasional travel to client sites.
+ Capability to efficiently collaborate across various time zones.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Summary:**
Join Thermo Fisher Scientific Inc. as an Implementation Analyst and be part of a team that is passionate about making the world healthier, cleaner, and safer. This outstanding opportunity allows you to work on world-class laboratory informatics systems, coding, and integrating modern technologies. We are seeking an ambitious individual with proven analytical skills who can successfully implement and maintain our powerful systems.
**Key Responsibilities:**
+ Develop and maintain web applications using JavaScript and Python.
+ Incorporate a range of systems and APIs, such as Laboratory Informatics Systems.
+ Engage in file-based parsing and data manipulation.
+ Work together with colleagues to guarantee successful project implementation.
+ Identify and solve technical problems concerning system integrations.
+ Document processes and provide training to end-users as needed.
**Required Skills and Experience:**
+ Proficiency in Python and JavaScript.
+ Experience with web programming and development.
+ Strong knowledge of any modern programming language.
+ Proficiency in RESTful APIs and the skill to link and merge different systems.
+ Proficiency in Laboratory Informatics Systems and comprehension of laboratory workflows and data management.
+ Possessing strong analytical skills to troubleshoot and solve intricate problems.
+ Proficiency in file-based parsing and data manipulation.
+ Able to work independently and open to cooperating with colleagues.
**Preferred Qualifications:**
+ Experience with additional programming languages and frameworks.
+ Knowledge of database management and SQL.
+ Previous experience in a laboratory setting.
**Personal Attributes:**
+ Strong problem-solving skills.
+ Diligent and organized.
+ Excellent communication skills, both written and verbal.
+ Capability to function autonomously and collaboratively within a team.
**Education:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
**Work Environment:**
+ Office-based with potential for remote work.
+ May require occasional travel to client sites.
+ Capability to efficiently collaborate across various time zones.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Implementation
- Are you motivated to be a part of driving a world beyond cash?
- Do you like working with customers toward a common goal?
- Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?
Overview
- The CIS (Customer Implementation Services) Team implements and tests Mastercard products and services with financial institutions enabling production electronic payments Globally.
- CIS ensures financial institutions are systemically synchronized with Mastercard financial messaging.
- Provides support to our customers to test new Mastercard Release Code or Customers' system change.
- The role ensures accurate and precise vetting of customer network interface and systems to process financial payments.
- Accommodates testing whenever financial institutions make changes on their systems.
- In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer in the Eastern Europe, Middle East and Africa Region.
- Deliver standard through complex and large scales implementation activities ensuring quality and reliability of the implementations.
Role
- Manages end-to-end project execution with external customers for all type of implementation projects.
- Assesses and documents fully independently customer needs & according to implementation activities, drives customer implementation projects following the global project methodology. Guides & consults customers through the established implementation process, rules, specifications and required documentation until full closure of the project.
- Is managing a high number of diverse projects in parallel.
- Utilizes available tools and resources to conduct in-depth testing of data elements, network configurations and interfaces to ensure accurate and precise vetting of customer network interface and systems to process financial payments, and consumer tailored service interactions.
- Manages customer escalations in a complete autonomous manner.
- Drives for flawless execution of CIS implementation projects with high satisfied customers aligned with the department mission.
- Handling/ being experienced with the most demanding, strategic markets and customers with non-standard and difficult project scope.
- Identify training needs of customers, provides AOW trainings to customers.
- Lead end-to-end, with a strong sense of ownership, key initiative(s) and SME role(s) of complex product(s) and/or core role(s). Delivers the SME role(s) flawlessly as per the documented guidelines and best practices.
- Handling the implementation of new large and complex pilots' products and/or service. Assessing all aspects of the readiness of a brand-new products/flavor from a CIS perspective. Guarantee that CIS is well equipped to deliver scalable new product(s) with the expected materials and accesses with the support of PD & GPI.
- Upskill the technical expertise of CIS team on the given area of expertise. Organize adequate training(s) of CIS resources.
- Coaching all type of experienced colleagues for the given area of expertise. Spreading the knowledge across the team members.
- Act as a customer delivery consultant for the given domain of expertise/knowledge and SME role. Deliver pre-implementation support for the domain of expertise/know.
- Lead & drive end to end new initiatives and opportunities that bring a positive, innovative, consequent impacts to customer delivery. Contribute to driving regional impacts.
- Drives testing for production readiness, identifies areas in need of additional testing and suggests improvements for greater efficiency.
- People Management Skills Set.
- Manages a small team (on average 4 to 8 people), assigns day-to-day work, manages team workflow, manages talent and performance reviews.
- Define, enhance, and refine the departmental best practices.
All About You
- Bachelor's/Master's degree in Information Technology, Computer Science, Exact Sciences, Business, or equivalent work experience.
- Strong project management /testing skills set with a best-in class priority setting.
- Advanced understanding of payment systems, Mastercard products & services.
- Perfect understanding of how our business operates, of our implementation processes and of assigned products and their strategy.
- Technical savvy, not afraid to dig in the technical details. Comfortable with current and emerging technologies. Capable to troubleshoot technical issues efficiently and translate technical matters into simple and business words.
- Understanding of Webservices, API Integration patterns, and ISO standards for client onboarding.
- Any mobile payment background processing/hands-on on any API's that is used for authentication or authorization, business functions is a big plus.
- Ability to come up and bring live creative ideas to improve and enhance delivery processes, day to day implementation journey, to make it easier for our customers, simplify and remove paint points.
- Solid Communication and presentation skills, able to present autonomously to the customer delivery team, up to senior/upper management.
- Stress Resilient in all situations, ability to re-assure internal teams as well as the external customer.
- Ability to autonomously apply the theory into practice. Able to challenge the theory and drive for continuous improvement. Pro-actively implement solutions.
- Sense of ownership & urgency with the ability to navigate in ambiguity with a thoughtful risk-taking mindset driven by results.
- Customer focus, business acumen, results driven, solutions-oriented skill set.
- Be a team player.
- Being optimistic, embracing changes, establishing clear achievable goals and strengthen problem solving skills.
- Experience leading customers through complex projects; built rapport with varied client-base.
- Out of the box thinking approach by innovating with creativity.
- Being a true people manager, able to motivate his/her team and unlock their potential.
- Good verbal and written communication skills in English
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
**Job Description**
The Implementation Consultant ensures Sprinklr customers receive the best onboarding experience and value by effectively deploying Sprinklr software based on customer use-cases, industry and best practices. The consultant also acts as the dayto-day internal escalation point, and point of contact for clients, ensuring optimal client service as it relates to platform performance, functionality, enhancements, and configuration while supporting line management and operational excellence.
**What will you do**
- Configure the Sprinklr product for various brands and industries following high standards of delivery and quality
- Constant learning and collaborating with the team to develop best practices on product configuration
- Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
- Expertise in business analysis, functional specification, system design, platform configuration, testing, and training while assisting in operational housekeeping. This includes:
- Provide social insights and recommendations to support clients' business practices
- Design and configure the appropriate Sprinklr solution to meet all requirements based on best practices and client's custom needs, adhering to primary business use cases and platform functionalities
- Perform health checks of existing customers in need of platform upgrades and suggest solutions based on best practices and client needs.
- Ensure that all client users during customer onboarding are trained and educated properly on the platform & establish a relationship built on trust with client champions
- Complete the execution of platform deployment in such a way as to anticipate future client needs or business requirements that may occur
- Provide consulting advise to clients about Sprinklr platform during different phases of project implementation
**What makes you qualified?**
- Excellent communication skills, both written and verbal.
- A drive to dig into the details of a system or process to solve customer problems. - Desire and ability to rapidly learn a wide variety of new technical skills.
- Self-motivated, takes initiative, assumes ownership.
- Ability to work in a highly collaborative and fast-paced environment.
- Enthusiastic, professional, with a focus on customer success
- Excellent listening skills to fully understand the customer value requirements
- Passion for solving client challenges and commitment to client delight
- Strong customer handling skills and willingness to serve customer across various time zones
- English languages business proficiency mandatory
**Technical Skills**
- 4+ Years of experience in account management at a brand, agency or tech company.
- Demonstrated experience with, and a passion for, the social technology universe (i.e., Facebook, Instagram, Twitter, YouTube, LinkedIn, Pinterest, Snapchat, TikTok). - Ability to identify issues and suggest ways to improve engagement rate, CTR, and other social metrics
- Strong understanding of running paid campaigns, social engagement and analysing trends
- Experience in web technologies, CRM or SaaS platforms and digital marketing experience across social platforms.
- Strong product acumen & evangelization experience with the aptitude to learn new products.
- Analytical mind-set with attention to detail along with excellent problem-solving and critical-thinking skills.
- Advanced analytical skills with proven competency in data tools & methodologies.
- Industry specific knowledge across different verticals or lines of business preferred.
- Direct experience in working with a social media management software is preferred.
- Strong time management skills including the ability to prioritize tasks and maintain accurate time tracking for billing purposes
**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:
+ Lead a new category of enterprise software that we call Unified-CXM.
+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
+ Create a culture of customer obsession, with trust, teamwork and accountability.
**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here ( .
To learn more about all-things-Sprinklr, visit our candidate resource hub here ( .
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
**We focus on our mission:** We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
**We invest in our people:** At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. 
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
**Warning about Recruiting Scams:** Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review ( the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
External Field
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .