11,358 Implementation Management jobs in India

Technology Implementation- Supplier Management

Pune, Maharashtra r3 Consultant

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Job Description

 Job Title : Technology Implementation - Supplier Management  Work Experience- 3+   years Salary- Upto 16lpa    Job Description  Own meeting logistics including scheduling, agenda preparation, and detailed meeting minutes for internal implementation workgroup. Maintain and update the Implementation Workbook and related project documentation in collaboration with Implementation and Enterprise Solutions Managers. Support the creation, formatting, and maintenance of Intellify training materials and internal and external-facing documentation. Perform data staging and configuration setup in the Intellify platform to prepare for sales, go-live and testing activities (e.g., 2-Year staging setups). Assist with profile creation and migration support activities during client onboarding transitions. Serve as documentation lead to ensure consistent and organized records across shared implementation platforms. Proactively identify missing inputs and coordinate with internal stakeholders to resolve gaps. Collaborate cross-functionally with other support roles to ensure timelines and deliverables are met. Other duties as assigned.   Requirements  QUALIFICATIONS:  High attention to detail and excellent organizational skills. Ability to work independently and take initiative in a fast-paced environment. Strong understanding of system configuration principles and change management best practices. Familiarity with software testing processes, including writing and executing test cases. Excellent written and verbal communication skills; experience delivering training or support documentation is a plus. Strong analytical skills with the ability to understand business processes and translate them into technical solutions. Self-starter who thrives in a cross-functional, collaborative environment. Demonstrated ability to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines in a fast-paced environments. Proficiency in Smart sheet is required. Salesforce and Docusign experience required. Proficiency in MS Word, MS Excel, MS Visio and MS PowerPoint required. Basic knowledge of ServiceNow or other Service Desk applications.  

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Murex Consultant (Financial Systems Implementation & Risk Management Expert)

Mumbai, Maharashtra Synechron

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Job Summary

Synechron is seeking an experienced Murex Consultant to join our dynamic technology team. In this role, you will leverage your expertise in Murex platform implementation, customization, and support to help our financial services clients optimize their trading, risk management, and back-office operations. You will collaborate with cross-functional teams to deliver innovative solutions aligned with business goals while providing technical leadership and mentorship. Your contributions will directly impact the efficiency, compliance, and competitiveness of our clients' trading and risk management infrastructures.

Software Requirements

Required Software Skills:

  • Murex Platform: In-depth experience with Murex (versions 3.1 and above), including configuring, customizing, and deploying solutions
  • Programming Languages: Proficiency in Java, SQL, and Python for automation and customization tasks
  • Tools & Project Management: Familiarity with Jira, Confluence, and other Agile project management tools
  • Development Methodologies: Strong understanding of Agile/Scrum frameworks
  • Database Management: Experience working with relational databases such as Oracle, MS SQL Server, or PostgreSQL
  • Cloud Technologies: Knowledge of cloud platforms such as AWS, Azure, or GCP, with experience in hosting or integrating Murex solutions (preferred)
  • Preferred Software Skills:

  • Knowledge of Murex APIs and integration interfaces
  • Experience with data visualization tools (e.g., Tableau, Power BI)
  • Familiarity with DevOps pipelines and containerization (Docker, Kubernetes)
  • Overall Responsibilities

  • Lead technical delivery initiatives for Murex implementations, upgrades, and integrations
  • Collaborate with business stakeholders and project teams to understand requirements and translate them into effective technical solutions
  • Provide technical leadership, mentoring team members, and guiding best practices in Murex customization and scripting
  • Develop, test, and deploy Murex configurations, models, and workflows to meet business needs
  • Identify process improvements within project and system lifecycles, implementing enhancements to increase operational efficiency
  • Evaluate emerging technologies and industry trends for their applicability to client solutions
  • Establish and maintain comprehensive technology roadmaps aligned with client and business strategies
  • Manage vendor relationships, evaluate third-party tools, and negotiate contracts to maximize value
  • Technical Skills (By Category)

    Programming Languages:

  • Java, SQL, Python
  • Bash/Shell scripting, JavaScript
  • Databases/Data Management:

  • Knowledge of relational databases such as Oracle, SQL Server, PostgreSQL
  • Experience in data modeling, data extraction, and ETL processes
  • Cloud Technologies:

  • Experience with cloud infrastructure (AWS, Azure, GCP) for hosting or integrating Murex solutions
  • Familiarity with cloud security and compliance standards
  • Frameworks and Libraries:

  • Knowledge of APIs and integration frameworks (REST, SOAP)
  • Development Tools and Methodologies:

  • Agile/Scrum practices
  • Version control (Git, SVN)
  • Continuous Integration/Deployment (CI/CD) pipelines
  • Security Protocols:

  • Understanding of security best practices relevant to financial systems and cloud environments
  • Experience Requirements

  • 3-17 years of experience in financial technology, risk management, or trading systems
  • Proven track record in Murex platform configuration, implementation, or support within financial institutions
  • Demonstrated experience in leading cross-functional technical teams and managing project lifecycles
  • Experience with integrating Murex with other financial systems or data sources is a plus
  • Knowledge across trading, risk, or derivatives domains preferred
  • Day-to-Day Activities

  • Engage with internal stakeholders to gather and analyze business requirements
  • Lead the technical design, development, and deployment of Murex solutions
  • Conduct code reviews, system testing, and performance tuning of Murex applications
  • Collaborate with vendor teams, third-party providers, and internal IT departments
  • Review and improve existing processes, ensuring compliance with industry standards and best practices
  • Provide hands-on mentorship to junior team members and support skill development
  • Monitor project progress, identify risks, and manage resolution strategies for technical issues
  • Document technical specifications and system configurations
  • Participate in client demonstrations and technical meetings
  • Qualifications

  • Bachelor's or Master’s degree in Computer Science, Information Technology, Finance, or a related discipline
  • Relevant certifications such as Murex certifications, TOGAF, PMP, or relevant cloud certifications are advantageous
  • Prior experience in financial trading environments, including derivatives, securities, or wholesale banking
  • Professional Competencies

  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues
  • Effective leadership, mentorship, and team-building capabilities
  • Excellent communication skills, capable of translating technical concepts for non-technical stakeholders
  • Ability to adapt quickly to changing priorities in dynamic environments
  • Strategic thinking to align technology initiatives with business objectives
  • Commitment to continuous learning and professional development
  • Proven ability to work collaboratively within diverse, multicultural teams
  • Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.


    All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

    This advertiser has chosen not to accept applicants from your region.

    Education Management Solutions Implementation Consultant

    Hyderabad, Andhra Pradesh Blackbaud

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    Job Description

    Customer SuccessServices

    Business Consultant, Staff

    Come be a part of the Customer Success ServicesBusiness Consultingteam! We are looking for a self-motivated individual with strong communication and consultation skills. Take this opportunity to join a fast-paced and growing tech company that wants you to excel in your career. 

    The ideal candidate will have the aptitude to understand the products within the Education Management portfolio, deliver consulting on each of these products, and clearly communicate the methodology and functionality that the products provide, while delivering high quality services to our independent school customers. We are looking for candidates to join our team who have demonstrated strong customer relations skills, problem solving skills, great people skills, and those who are quick to learn. Individuals with these skills thrive in this role.

    Education Implementations is a desirable place to work with many attractive benefits. Jump start your career path with an exciting opportunity to learn about consulting in the independent, K-12 school industry.

    What You'll Be Doing:

  • Building and maintaining customer relationships throughout consulting engagements, ensuring customer satisfaction with Blackbaud as a solution provider 

  • Managing customer engagements 

  • Managing the data conversion and software implementation process from third-party products 

  • Ensuring the customer's admissions, registrar, business, and advancement staff are maximizing the potential of Blackbaud software 

  • Creating custom documentation and project deliverables as needed by customers

  • Meeting required billable and on task utilization targets and customer satisfaction scores 

  • Maintaining internal systems for time tracking, project management, and documentation 

  • Required Experience and Skills:

  • At least 2-3 years experience implementing or supporting school information systems 

  • Basic knowledge of Blackbaud’s Education Management System

  • Strong knowledge of admissions, registrar’s, and business office procedures, based on experience in a K-12 and/or higher education environment 

  • Proven ability to manage multiple projects, meet utilization requirements and stay within budgets 

  • Experience with Microsoft Excel, Word, and PowerPoint 

  • Strong problem-solving skills 

  • Outstanding written and verbal communication skills 

  • BS/BA degree or equivalent experience

  • Ability to work independently, with strong organizational, computer, and communication skills

  • Job Competencies:

  • Interpersonal & Relationship Skills

  • Problem Solving

  • Detail Oriented

  • Self-starter

  • Adaptability & Flexibility

  • Innovation & Creativity

  • Drive and Passion for Technology

  • Results Focused

  • Customer Focus

  • Advanced level English 

  • Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

    This advertiser has chosen not to accept applicants from your region.

    Trade Implementation Analyst - Portfolio Management Group

    Mumbai, Maharashtra JPMorgan Chase & Co.

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    Job Description

    At . Morgan, we empower our clients with tailored investment solutions. As a Trade Implementation Analyst, you'll be at the forefront of executing high-conviction ideas. Join a dynamic team that thrives on precision and innovation in wealth management.

    As a Trade Implementation Analyst within the Portfolio Management Group, you will process tactical trades and re-balancing in accounts. You will create trade proposals and monitor accounts to ensure alignment with strategic guidance. Collaborate with internal partners to deliver high-touch, customized solutions for sophisticated clients.

    Job Responsibilities:

  • Process tactical and re-balancing trades in accounts and respond to any additional requests for needed investment activity. 
  • Create trade proposals for Shared Authority accounts on current tactical themes or address open risk items for the accounts 
  • Monitor accounts to ensure alignment with CIO’s tactical guidance and address investment risks; including concentrated positions, asset allocation variances, excess cash levels, and account specific restrictions
  • Work with various internal partners to complete numerous business initiatives
  • Maintain knowledge of each account's unique requirements and sensitivities
  • Deliver critical and time sensitive processes with high level of accuracy within agreed timelines
  • Required Qualifications, Capabilities, and Skills:

  • An MBA or post-graduate degree in Finance or related area
  • Minimum 2 years work experience in Financial Services or Trade Operations or Middle Office or Portfolio Management / Analytics
  • Strong interest in financial markets and understanding of investment products
  • Detail and goal oriented, process focused 
  • Hard working, ability to operate in a fast-moving, demanding and team oriented environment
  • Strong aptitude to identify and minimize investment / business and process risk
  • Attention to detail, excellent written and verbal communication
  • Preferred Qualifications, Capabilities, and Skills:

  •  Progress towards a CFA is a plus
  • Exposure to portfolio monitoring/risk or related function 
  • Experience with scripting languages and/or data analysis tools like Alteryx, Python, Tableau and VBA
  • Strong problem-solving, control, and project management skills
  • Strong Microsoft Excel skills, ability to automate and improve processes using scripting languages (Python,R) would be a plus
  • This advertiser has chosen not to accept applicants from your region.

    Business Analyst Implementation (Oil & Gas)

    Bengaluru, Karnataka Talent Worx

    Posted today

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    Job Description

    Talent Worx is a growing services & recruitment consulting firm, we are hiring for our client which is a Big4 consultingfirm, which is a leading provider of financial intelligence, data analytics, and AI-driven solutions, empowering businesses worldwide with insights for confident decision-making. Join to work on cutting-edge technologies, drive digital transformation, and shape the future of global markets.

    Requirements

    • Experience 3 - 9 years experience
    • Effective Collaboration with functional partners such as Compliance, Finance, HR & corporate relations, Risk, Legal, Procurement, Health & Safety, ITMust have experience and understanding of process flows and process design.
    • Should have knowledge in Design Thinking methodology.
    • Good understanding and experience of working in Waterfall and Agile frameworks.
    • Understanding of system engineering concepts and data/ process analysis and modeling. 
    • Ability to take systematic and analytical approach to problem solving and pay close attention to detail. 
    • Experience developing cost/benefit analysis and building business cases.
    • Strong interpersonal and influencing skills. 
    • Ability to communicate concisely and clearly.
    • Willingness to travel and work flexibly (EU hours) is needed.
    • Experience in BA tools like MS Visio, Figma, Azure DevOps.

      Domain experience needed:
    • Oil and Gas Sector: Extensive experience in the Oil and Gas industry, focusing on Trading and Supply (T&S) domain, including Supply Chain, ETRMs (Energy Trading and Risk Management Systems), and commodity trading.
    • Integrate and optimize E2E value through Product Trading / Crude Trading / Energy Trading / LNG Marketing & Trading. T&S operational support for Commercial Operations / Distribution Operations & Midstream / Shipping & Maritime
    This advertiser has chosen not to accept applicants from your region.

    Implementation Project Manager

    Karnataka, Karnataka Chargebee

    Posted 4 days ago

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    Job Description

    About Chargebee


    Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.


    Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.


    We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.


    About the Role


    As an Implementation Engagement Manager (IEM), you will be the owner for the technical engagement success for our mid-market and large enterprise customer segment. As a IEM you will be the primary point of contact for all technical things related to a given project. You will be responsible for a portfolio of projects. You are the leader that owns the overall success of the project(s) where you are the project owner. In the large enterprise segment you may team with a Large Enterprise Program Manager for overall engagement success. You will be responsible for stakeholder management (internal cross functional teams, customers, and partners), and project management (including project planning, estimations, identifying dependencies, risk management and mitigation, project governance ,drive steering committee meetings, and technical problem solving). The project team will consist of the following Chargebee roles Implementation Architect (IA), Implementation Consultant (IC) and other technical specialist roles within our PS organization such as Data Migration specialist, Integration Specialist and Custom Engineering Specialists.


    In addition to the ‘post-sale’ delivery of PS Projects, you may also participate in select opportunities in the pre-sales stage. Your role in pre-sales will be to work with an IA on opportunity scoping, effort estimate, SOW creation and Level of Effort (LOE). In this pre-sales activity, you may also be called upon to help sell the value of the PS engagement to the customer.


    End to End Project Ownership and Stakeholder Management (Mid-Market):

    • Manage various stakeholders by fostering relationships with internal cross functional teams, customers, and partners.
    • Drive project management aspects such as project planning & kick off, effort estimations, identifying dependencies, risk management, project governance and drive steering committee meetings
    • Define RACI matrix for project teams - both CB & customer
    • Administer requirements/design workshop with customers, partners, and internal stakeholders.
    • Identify risk to project (economic, timeline and solution fitment) and engage stakeholders in risk mitigation solutions.
    • Manage successfully through project escalation(s), mobilize Chargebee mgt for support as necessary.
    • Understand customer sentiment and steer the engagement team & methods to address any sentiment issues. Lead the overall project team to a successful project completion with high customer satisfaction.
    • Ability to add value throughout the sales cycle by engaging with potential customers, in partnership with the sales team, to communicate the value of our service offerings
    • Identify expansion and upsell opportunities and demonstrate an ability to sell additional services
    • An ability to occasionally travel to facilitate in person meetings and meet with customers (no more than 25% travel)
    • Experience working with matrixed and cross-functional teams


    Technical Level Project Ownership (Mid-Market & Large Enterprise):

    Whether you are teaming with a Large Enterprise Program Manager for our largest and most complex projects or owning a project outside of this ‘top tier’ segment, you will own all technical execution aspects across the project lifecycle.

    While you will work closely with Chargebee Technical SMEs, you will be responsible for understanding how all the technical details fit together, are sequenced and executed successfully across the project.

    You will be responsible for planning and tracking the technical tasks on a project. These task areas include the following:

    • Design/configuration of Chargebee Billing and RevRec
    • Product catalog, pricing variants, discounting, Ramp, UBB, etc
    • Taxes, fees
    • User interfaces for self-service GTM models
    • CRM integrations and workflows for B2B/Sales Led GTM models
    • Checkout process and customer portal integrations
    • Payment gateways
    • Other integrations
    • Accounting systems
    • Custom integrations
    • Data Lake/BI systems’
    • Data migration of historical customers
    • E2E testing regiments
    • Go-Live and cut over planning


    Resource and Project Management:

    • Onboard resources for project execution based on complexity to meet timeline expectations.
    • Prepare a detailed project plan including an integrated multi-party plan where relevant, in Chargebee recommended project management tools.
    • Define Statement of Work (SOW’s) to finalize the scope of the project and have it approved with customers before project kick off.
    • Exhibit strong negotiation skills to handle difficult conversations around scope creep, effort & schedule overrun against SOW.
    • Manage project scope and project changes through a formal governance and change order process
    • Hands on with project related artifacts - Kick off deck, SOW creation, integrated project plan, RACI matrix, weekly status reports, executive summary preparation, risk management, migration strategy & execution.
    • Ensure data discipline is maintained throughout the project execution by capturing updates against the project plan
    • Timely updates to critical project measures to aid accurate monthly forecast metrics.
    • Conduct weekly status meetings with customer Project leads to review the project progress
    • Act as a customer advocate back into Chargebee


    P&L Management

    • Arrive at project sizing - effort & cost required to complete the implementation.
    • Coordinate with the sales team on Implementation fee proposals.
    • Ensure budgeted vs actual hrs are tracked on weekly basis through CB recommended project management tool.
    • Manage resource loading & approve timesheets to ensure the time booked falls within budgeted hours.
    • Track effort & cost variance against the budgets.
    • Identify reasons for efforts & cost variance and process change orders to recover costs.
    • Oversee P&L management for assigned projects and steer towards profitability.
    • Manage the project within the allocated hours, and in case of deviations identify areas to control effort leakage or consider monetization in agreement with customer


    Program management - COE activities

    • Identify process improvement areas and provide recommendations to mature IEM function.
    • Document case studies - project success stories & failures thereby contributing to knowledgement management repository.


    Key Skill Requirements

    • Outstanding communication skills: written and verbal
    • Experience in leading large complex projects
    • Present a professional demeanor. Professionalism in appearance, interaction and communication.
    • Project Planning and Management
    • Client Relationship Management.
    • Navigate the project challenges and unforeseen requirements throughout the project.
    • Leadership skills. Leading internal and external team members.
    This advertiser has chosen not to accept applicants from your region.

    Implementation Project Manager

    Bengaluru, Karnataka Chargebee

    Posted 3 days ago

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    Job Description

    About Chargebee

    Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

    Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.

    We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.

    About the Role

    As an Implementation Engagement Manager (IEM), you will be the owner for the technical engagement success for our mid-market and large enterprise customer segment. As a IEM you will be the primary point of contact for all technical things related to a given project. You will be responsible for a portfolio of projects. You are the leader that owns the overall success of the project(s) where you are the project owner. In the large enterprise segment you may team with a Large Enterprise Program Manager for overall engagement success. You will be responsible for stakeholder management (internal cross functional teams, customers, and partners), and project management (including project planning, estimations, identifying dependencies, risk management and mitigation, project governance ,drive steering committee meetings, and technical problem solving). The project team will consist of the following Chargebee roles Implementation Architect (IA), Implementation Consultant (IC) and other technical specialist roles within our PS organization such as Data Migration specialist, Integration Specialist and Custom Engineering Specialists.

    In addition to the ‘post-sale’ delivery of PS Projects, you may also participate in select opportunities in the pre-sales stage. Your role in pre-sales will be to work with an IA on opportunity scoping, effort estimate, SOW creation and Level of Effort (LOE). In this pre-sales activity, you may also be called upon to help sell the value of the PS engagement to the customer.

    End to End Project Ownership and Stakeholder Management (Mid-Market):
    Manage various stakeholders by fostering relationships with internal cross functional teams, customers, and partners.
    Drive project management aspects such as project planning & kick off, effort estimations, identifying dependencies, risk management, project governance and drive steering committee meetings
    Define RACI matrix for project teams - both CB & customer
    Administer requirements/design workshop with customers, partners, and internal stakeholders.
    Identify risk to project (economic, timeline and solution fitment) and engage stakeholders in risk mitigation solutions.
    Manage successfully through project escalation(s), mobilize Chargebee mgt for support as necessary.
    Understand customer sentiment and steer the engagement team & methods to address any sentiment issues. Lead the overall project team to a successful project completion with high customer satisfaction.
    Ability to add value throughout the sales cycle by engaging with potential customers, in partnership with the sales team, to communicate the value of our service offerings
    Identify expansion and upsell opportunities and demonstrate an ability to sell additional services
    An ability to occasionally travel to facilitate in person meetings and meet with customers (no more than 25% travel)
    Experience working with matrixed and cross-functional teams

    Technical Level Project Ownership (Mid-Market & Large Enterprise):
    Whether you are teaming with a Large Enterprise Program Manager for our largest and most complex projects or owning a project outside of this ‘top tier’ segment, you will own all technical execution aspects across the project lifecycle.
    While you will work closely with Chargebee Technical SMEs, you will be responsible for understanding how all the technical details fit together, are sequenced and executed successfully across the project.
    You will be responsible for planning and tracking the technical tasks on a project. These task areas include the following:
    Design/configuration of Chargebee Billing and RevRec
    Product catalog, pricing variants, discounting, Ramp, UBB, etc
    Taxes, fees
    User interfaces for self-service GTM models
    CRM integrations and workflows for B2B/Sales Led GTM models
    Checkout process and customer portal integrations
    Payment gateways
    Other integrations
    Accounting systems
    Custom integrations
    Data Lake/BI systems’
    Data migration of historical customers
    E2E testing regiments
    Go-Live and cut over planning

    Resource and Project Management:
    Onboard resources for project execution based on complexity to meet timeline expectations.
    Prepare a detailed project plan including an integrated multi-party plan where relevant, in Chargebee recommended project management tools.
    Define Statement of Work (SOW’s) to finalize the scope of the project and have it approved with customers before project kick off.
    Exhibit strong negotiation skills to handle difficult conversations around scope creep, effort & schedule overrun against SOW.
    Manage project scope and project changes through a formal governance and change order process
    Hands on with project related artifacts - Kick off deck, SOW creation, integrated project plan, RACI matrix, weekly status reports, executive summary preparation, risk management, migration strategy & execution.
    Ensure data discipline is maintained throughout the project execution by capturing updates against the project plan
    Timely updates to critical project measures to aid accurate monthly forecast metrics.
    Conduct weekly status meetings with customer Project leads to review the project progress
    Act as a customer advocate back into Chargebee

    P&L Management
    Arrive at project sizing - effort & cost required to complete the implementation.
    Coordinate with the sales team on Implementation fee proposals.
    Ensure budgeted vs actual hrs are tracked on weekly basis through CB recommended project management tool.
    Manage resource loading & approve timesheets to ensure the time booked falls within budgeted hours.
    Track effort & cost variance against the budgets.
    Identify reasons for efforts & cost variance and process change orders to recover costs.
    Oversee P&L management for assigned projects and steer towards profitability.
    Manage the project within the allocated hours, and in case of deviations identify areas to control effort leakage or consider monetization in agreement with customer

    Program management - COE activities
    Identify process improvement areas and provide recommendations to mature IEM function.
    Document case studies - project success stories & failures thereby contributing to knowledgement management repository.

    Key Skill Requirements
    Outstanding communication skills: written and verbal
    Experience in leading large complex projects
    Present a professional demeanor. Professionalism in appearance, interaction and communication.
    Project Planning and Management
    Client Relationship Management.
    Navigate the project challenges and unforeseen requirements throughout the project.
    Leadership skills. Leading internal and external team members.
    This advertiser has chosen not to accept applicants from your region.
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    Implementation Project Manager

    Gurgaon, Haryana American Express Global Business Travel

    Posted today

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    Job Description

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

    Manage customer on-boarding process, implement local projects, follow global on-boarding process.

    Should be open to working in shifts. Ability to manage multiple projects at once.

    What You’ll Do

  • Take overall responsibility & project manage travel implementations (offline & online) – to include moves, closures and ad hoc projects as required by the business.
  • Be the focal point of contact for the project team during the implementation process.
  • Ensure the Onboarding process is followed (Pre-assessment through to Post-implementation stage).
  • Lead the Joint Planning meetings – face to face or conference call depending on client requirements
  • Ensure all project members are aware of their roles & responsibilities.
  • Lead weekly calls, normally phone conference and produce call notes & agenda’s.
  • Ensure the project remains on track, all tasks completed within deadline.
  • Report and escalate any challenges that may jeopardize project to whomever necessary.
  • During Travel Partner Network(TPN) markets implementation, attend calls as required - produce relevant updates & deliver actions required by deadlines provided by Regional or Global IPMs.
  • Develop communication strategy with Client General Manager(CGM) for customer review as needed.
  • Create local Project scope in case the client is local only
  • Execute & drive readiness assessment. Coordinate end to end testing with Traveler Care operations team
  • Coordinate technical set ups. Conduct post implementation meeting and handover to Traveler Care & CGM.
  • Share ideas to Improve Implementation procedures/timelines.
  • Provide support during sales bid process (as assigned by team manager)
  • What We’re Looking For

  • Strong project management & analytical skills.
  • Ability to lead client meetings & produce presentations.
  • Confident & persuasive, Demonstrates professional attitude at all times.
  • Commercial awareness.
  • In depth knowledge of Business Travel. 
  • Base understanding of the GBT tools/products.
  • Ability to work independently whilst contributing to the overall team objectives.
  • Capacity to work virtually and strong organizational skills
  • Tenacious – ability to drive change in the face of possible resistance.
  • Excellent communicator at all levels both written and oral.
  • Change management skills. Attention to detail.
  • Strong customer relationship skills
  • Effective time management, multi-tasking prioritization skills. Leadership skills
  • Problem solving & Decision Making: Identification and escalation of critical issues (including discrepancies between global contracts and local needs)
  • Inform sales manager and/or Global/Regional Project owner (as appropriate) in case a change order is needed / SOW update
  • Project Risk & Mitigation identification
  • Project Change Request completion
  • Project Issue identification and resolution plan in conjunction with key partners/subject matter experts
  • Identify if a decision can be made on a local level or if it needs to be escalated to a regional/global level
  • Location

    Gurgaon, India

    The #TeamGBT Experience

    Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

  • All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

    for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

    Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .

    What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

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    Implementation Project Manager

    Hyderabad, Andhra Pradesh HighRadius

    Posted today

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    Job Description

    About Us:

    HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.

    Job Summary: The Project Manager (APM/PM) is responsible for delivering consulting projects to Fortune 1000 clients. He/ She will be owing client engagements and running these projects in parallel till closure and will also be responsible for creating project plans, executing those, and delivering on time with high quality, value, and with customer delight. This is a highly visible and complex role since the candidate will be the point of contact and work with executives and users across the entire organization. The successful candidate must be extremely well organized, focused on details, process-oriented, quality-minded, and has the ability to articulate in written/verbal form. He/ she will not only use the existing methodologies/ templates for effective project execution, but also have the opportunity to recommend process improvements.

    Key Responsibilities:

    ● Handle a portfolio of projects across Fortune 1000 clients.

    ● Establish and maintain strong relationships with Consulting, Product, Sales and Client Teams.

    ● Plan for a quarter ahead and develop an execution plan for projects and people in the team.

    ● Monitor and Track Projects to ensure the Scope is delivered within Budget and Schedule per plan.

    ● Ensure the Value/ROI committed to the customer is delivered. 

    ● Align with the recommended Processes to ensure 100% Quality Delivery with quality Documentation.

    ● Coordinate with Delivery managers to manage escalations, variations, and complexities in projects effectively.

    Skill & Experience Needed:

    ● Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast-paced consulting / professional services set-up.

    ● Experience in leading and mentoring people as part of the project life cycle.

    ● Strong organizational skills and detail-oriented.

    ● Strong Communication and presentation skills.

    What You’ll Get:

    ● Competitive salary.

    ● Fun-filled work culture (

    ● Equal employment opportunities.

    ● Opportunity to build with a pre-IPO Global SaaS Centaur

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    Implementation Project Manager

    Bengaluru, Karnataka Chargebee

    Posted today

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    Job Description

    About Chargebee


    Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.


    Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.


    We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.


    About the Role


    As an Implementation Engagement Manager (IEM), you will be the owner for the technical engagement success for our mid-market and large enterprise customer segment. As a IEM you will be the primary point of contact for all technical things related to a given project. You will be responsible for a portfolio of projects. You are the leader that owns the overall success of the project(s) where you are the project owner. In the large enterprise segment you may team with a Large Enterprise Program Manager for overall engagement success. You will be responsible for stakeholder management (internal cross functional teams, customers, and partners), and project management (including project planning, estimations, identifying dependencies, risk management and mitigation, project governance ,drive steering committee meetings, and technical problem solving). The project team will consist of the following Chargebee roles Implementation Architect (IA), Implementation Consultant (IC) and other technical specialist roles within our PS organization such as Data Migration specialist, Integration Specialist and Custom Engineering Specialists.


    In addition to the ‘post-sale’ delivery of PS Projects, you may also participate in select opportunities in the pre-sales stage. Your role in pre-sales will be to work with an IA on opportunity scoping, effort estimate, SOW creation and Level of Effort (LOE). In this pre-sales activity, you may also be called upon to help sell the value of the PS engagement to the customer.


    End to End Project Ownership and Stakeholder Management (Mid-Market):

    • Manage various stakeholders by fostering relationships with internal cross functional teams, customers, and partners.
    • Drive project management aspects such as project planning & kick off, effort estimations, identifying dependencies, risk management, project governance and drive steering committee meetings
    • Define RACI matrix for project teams - both CB & customer
    • Administer requirements/design workshop with customers, partners, and internal stakeholders.
    • Identify risk to project (economic, timeline and solution fitment) and engage stakeholders in risk mitigation solutions.
    • Manage successfully through project escalation(s), mobilize Chargebee mgt for support as necessary.
    • Understand customer sentiment and steer the engagement team & methods to address any sentiment issues. Lead the overall project team to a successful project completion with high customer satisfaction.
    • Ability to add value throughout the sales cycle by engaging with potential customers, in partnership with the sales team, to communicate the value of our service offerings
    • Identify expansion and upsell opportunities and demonstrate an ability to sell additional services
    • An ability to occasionally travel to facilitate in person meetings and meet with customers (no more than 25% travel)
    • Experience working with matrixed and cross-functional teams


    Technical Level Project Ownership (Mid-Market & Large Enterprise):

    Whether you are teaming with a Large Enterprise Program Manager for our largest and most complex projects or owning a project outside of this ‘top tier’ segment, you will own all technical execution aspects across the project lifecycle.

    While you will work closely with Chargebee Technical SMEs, you will be responsible for understanding how all the technical details fit together, are sequenced and executed successfully across the project.

    You will be responsible for planning and tracking the technical tasks on a project. These task areas include the following:

    • Design/configuration of Chargebee Billing and RevRec
    • Product catalog, pricing variants, discounting, Ramp, UBB, etc
    • Taxes, fees
    • User interfaces for self-service GTM models
    • CRM integrations and workflows for B2B/Sales Led GTM models
    • Checkout process and customer portal integrations
    • Payment gateways
    • Other integrations
    • Accounting systems
    • Custom integrations
    • Data Lake/BI systems’
    • Data migration of historical customers
    • E2E testing regiments
    • Go-Live and cut over planning


    Resource and Project Management:

    • Onboard resources for project execution based on complexity to meet timeline expectations.
    • Prepare a detailed project plan including an integrated multi-party plan where relevant, in Chargebee recommended project management tools.
    • Define Statement of Work (SOW’s) to finalize the scope of the project and have it approved with customers before project kick off.
    • Exhibit strong negotiation skills to handle difficult conversations around scope creep, effort & schedule overrun against SOW.
    • Manage project scope and project changes through a formal governance and change order process
    • Hands on with project related artifacts - Kick off deck, SOW creation, integrated project plan, RACI matrix, weekly status reports, executive summary preparation, risk management, migration strategy & execution.
    • Ensure data discipline is maintained throughout the project execution by capturing updates against the project plan
    • Timely updates to critical project measures to aid accurate monthly forecast metrics.
    • Conduct weekly status meetings with customer Project leads to review the project progress
    • Act as a customer advocate back into Chargebee


    P&L Management

    • Arrive at project sizing - effort & cost required to complete the implementation.
    • Coordinate with the sales team on Implementation fee proposals.
    • Ensure budgeted vs actual hrs are tracked on weekly basis through CB recommended project management tool.
    • Manage resource loading & approve timesheets to ensure the time booked falls within budgeted hours.
    • Track effort & cost variance against the budgets.
    • Identify reasons for efforts & cost variance and process change orders to recover costs.
    • Oversee P&L management for assigned projects and steer towards profitability.
    • Manage the project within the allocated hours, and in case of deviations identify areas to control effort leakage or consider monetization in agreement with customer


    Program management - COE activities

    • Identify process improvement areas and provide recommendations to mature IEM function.
    • Document case studies - project success stories & failures thereby contributing to knowledgement management repository.


    Key Skill Requirements

    • Outstanding communication skills: written and verbal
    • Experience in leading large complex projects
    • Present a professional demeanor. Professionalism in appearance, interaction and communication.
    • Project Planning and Management
    • Client Relationship Management.
    • Navigate the project challenges and unforeseen requirements throughout the project.
    • Leadership skills. Leading internal and external team members.
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