1,664 Information Systems jobs in India

Information Systems Engineer

Bengaluru, Karnataka Autodesk

Posted 1 day ago

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Job Description

**Job Requisition ID #**
25WD88321
**Position Overview**
We are looking for a Information Systems Engineer focused on operations to support the daily health and reliability of Microsoft 365 services. The role is hands-on and service-oriented, with an emphasis on monitoring, incident response, and support for Microsoft Teams Voice and related M365 workloads.
**Responsibilities**
+ Monitor operational health of Exchange Online, SharePoint Online, and Teams Voice services
+ Perform checks on voice routing, call queues, number assignments, and call quality dashboards
+ Handle incident tickets and support requests related to telephony and collaboration platforms
+ Track service advisories and support escalations in collaboration with Level 3 and engineering teams
+ Maintain accurate documentation of issues, procedures, and known errors
+ Contribute to process improvement and platform health reporting
**Minimum Qualifications**
+ 3+ years of experience supporting Microsoft 365 in an operations or service delivery capacity
+ Working knowledge of Teams Voice (auto attendants, call queues, basic routing)
+ Familiarity with Microsoft 365 service health dashboards and admin portals
+ Basic understanding of Exchange and SharePoint from a support standpoint
+ Strong troubleshooting skills, attention to detail, and ability to follow escalation protocols
+ Clear written and verbal communication skills with an emphasis on operational clarity
#LI-MR2
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).
This advertiser has chosen not to accept applicants from your region.

Director, Information Systems

Hyderabad, Andhra Pradesh Amgen

Posted 1 day ago

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Job Description

ABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.
ABOUT THE ROLE
Role Description:
The Director, Information Systems is responsible for leading and charting the course for Reporting, BI, and Sensing products and services team that builds and transforms technology capabilities that positively impact business outcomes. This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a proven track record of leadership in technology-driven environments for the Enterprise Sensing area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in Analytics Solutions, the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
Roles & Responsibilities:
+ Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all stakeholders feel informed and engaged.
+ Lead and manage large, diverse teams within a matrixed organization.
+ Collaborate with geographically dispersed teams, including those in the US and other international locations.
+ Oversee the software development lifecycle for effective execution and delivery.
+ Develop and implement strategic plans for technology and workforce.
+ Follow global standards and practices set up at Amgen.
+ Foster a culture of collaboration, innovation, and continuous improvement.
+ Attract and recruit top talent as part of an extensive Technology organization to be hired within India.
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team, and act as a role model of servant leadership.
+ Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are embedded in the local organization.
+ Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders.
+ Contribute and define business outcomes + requirements, technology solutions, and services.
+ Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities.
+ Work with Product Owners, Service Owners, and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met.
+ Ensure communication of key performance metrics and analysis of unmet needs.
+ Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery.
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services.
+ Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy.
+ Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance.
+ Ensure alignment of Technology service plans across the organization.
+ Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy.
Basic Qualifications and Experience:
+ **18 to 23** years of experience with 8+ years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources AND
+ **Doctorate Degree / Master's degree / Bachelor's degree** in Business, Engineering, IT, or related field
Functional Skills:
**Leadership:**
+ **Influences through Collaboration** : Builds direct and behind-the-scenes support for ideas by working collaboratively with others.
+ **Strategic Thinking** : Anticipates downstream consequences and tailors influencing strategies to achieve positive outcomes.
+ **Transparent Decision-Making** : Clearly articulates the rationale behind decisions and their potential implications, continuously reflecting on successes and failures to enhance performance and decision-making.
+ **Adaptive Leadership** : Recognizes the need for change and actively participates in technical strategy planning.
**Must-Have Skills:**
+ Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation. Specifically, teams leveraging Business Intelligence tools, software engineering, and leveraging AI in analytics.
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture, and fostering the development of talent.
+ Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment.
+ Exceptional collaboration, communication, and interpersonal skills to effectively manage stakeholder relationships and build new partnerships.
+ Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc.
+ Have strong business acumen. Can demonstrate deep understanding of industry, therapy, and product.
**Good-to-Have Skills:**
+ Experience in a leadership role within a pharmaceutical or technology organization.
+ Extensive experience in the software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe).
+ Strong analytic/critical-thinking and decision-making abilities.
+ Ability to work effectively in a fast-paced, dynamic environment.
+ Established business partnerships and IS governance practices involving senior business stakeholders.
+ Broad working knowledge of key IS domains and layers.
Professional Certifications (please mention if the certification is preferred or mandatory for the role):
+ ITIL (preferred)
+ Scaled Agile Framework (SAFe) for Teams
Soft Skills:
+ Excellent leadership and team management skills.
+ Strong transformation and change management experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and troubleshooting skills.
+ Strong verbal and written communication skills.
+ Ability to work effectively with global, virtual teams.
Shift Information:
+ This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
This advertiser has chosen not to accept applicants from your region.

Mgr Information Systems

Hyderabad, Andhra Pradesh Amgen

Posted 1 day ago

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Job Description

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**(Mgr Information Systems)**
**What you will do**
Let's do this. Let's change the world. In this vital role you will be responsible for leading and charting the course for the Quality Control technology product team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a proven track record of leadership in technology-driven environments for the Quality Control area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a solid background in end-to-end software development and Quality Control Platforms, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
+ Maintain strategic relationships and good communication with the leadership team about IS services and service roadmaps to ensure that all the partners feel informed and engaged
+ Lead and manage large, diverse teams within a matrixed organization.
+ Collaborate with geographically dispersed teams, including those in the US and other international locations.
+ Oversee the software development lifecycle
+ Develop and implement strategic plans for technology and workforce.
+ Follow global standards and practices.
+ Foster a culture of collaboration, innovation, and continuous improvement.
+ Attract and recruit top talent as part of an extensive Technology organization to be hired within India.
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
+ Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization
+ Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders
+ Contribute and define business outcomes + requirements, technology solutions, and services
+ Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
+ Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met
+ Ensure communication of key performance metrics and analysis of unmet needs
+ Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
+ Facilitate standard methodology sharing, ensuring ongoing alignment with the Technology & Digital strategy
+ Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance
+ Ensure alignment of Technology service plans across organization
+ Provide education to new partners with regards to IT service offerings
+ Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The vital attribute in a professional we seek with these qualifications
**Basic Qualifications:**
+ Master's degree with 4 - 6 years of experience in Business, Engineering, IT or related field OR
+ Bachelor's degree with 6 - 8 years of experience in Business, Engineering, IT or related field OR
+ Diploma with 10 - 12 years of experience in Business, Engineering, IT or related field
**Preferred Qualifications:**
**Must-Have Skills**
+ Demonstrated experience in handling technology initiatives and teams with a track record of successful innovation
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
+ Must be flexible and able to handle multiple activities and priorities with minimal direction in a rapidly changing and demanding environment.
+ Exceptional collaboration, communication and interpersonal skills to effectively handle collaborator relationships and build new partnerships.
+ Experience in applying technology standard process methodologies: Scaled Agile (SAFe), ITIL, etc.
+ GMP and Validation Experience on Pharmaceutical / Regulated Industry
+ Experience with Managing Quality Control Platforms on a Global Enterprise Environment
+ Have good eye for business. Can demonstrate deep understanding of industry, therapy and product
**Good-to-Have Skills:**
+ Experience in a leadership role within a pharmaceutical or technology organization
+ Extensive experience in the software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe)
+ Strong analytic/critical-thinking and decision-making abilities.
+ Knowledge on Investigational Methodologies and Technical Writing Proficiency
+ Ability to work effectively in a fast-paced, dynamic environment.
+ Established business partnerships and IS governance practices involving senior business partners
+ Broad working knowledge of key IS domains and layers
Professional Certifications (please mention if the certification is preferred or mandatory for the role):
+ ITIL (preferred)
+ Scaled Agile Framework (SAFe) for Teams
**Soft Skills:**
+ Excellent leadership and team management skills.
+ Strong transformation and change management experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and fix skills
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This advertiser has chosen not to accept applicants from your region.

Manager, Information Systems

Hyderabad, Andhra Pradesh Amgen

Posted 1 day ago

Job Viewed

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Job Description

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Manager, Information Systems**
**What you will do**
Let's do this. Let's change the world. The role is responsible for leading and charting the course for the MuleSoft Platform team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a consistent record of leadership in technology-driven environments for the MuleSoft or Enterprise Integration area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
**Roles & Responsibilities:**
+ Lead and manage large, diverse teams within a matrixed organization.
+ Collaborate with geographically dispersed teams, including those in the US and other international locations.
+ Oversee the software development lifecycle
+ Develop and implement strategic plans for technology and workforce.
+ Follow global standards and practices.
+ Foster a culture of collaboration, innovation, and continuous improvement.
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
+ Understand the decision-making process, workflows, and business and information needs of business partners and team members
+ Contribute and define business outcomes + requirements, technology solutions, and services
+ Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
+ Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an issue point and facilitating communication when service commitments are not met
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Doctorate degree/Master's degree/Bachelor's degree with 8- 13 years of experience in Computer Science, IT or related field.
**Functional Skills:**
**Must-Have Skills:**
+ Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
+ Experience in applying technology standard process methodologies: Scaled Agile (SAFe), ITIL, etc.
**Good-to-Have Skills:**
+ Experience in a leadership role within a pharmaceutical or technology organization
+ Extensive experience in the software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe)
+ Strong analytic/critical-thinking and decision-making abilities.
+ Ability to work effectively in a fast-paced, dynamic environment.
+ Established business partnerships and IS governance practices involving senior business partners
+ Exposure to or basic understanding of MuleSoft Anypoint Platform or similar integration tools
+ Experience with Java, SQL
+ Knowledge of cloud platforms (e.g., AWS, Azure) or container technologies (Docker)
**Professional Certifications (please mention if the certification is preferred or mandatory for the role):**
+ Scaled Agile Framework (SAFe) for Teams (preferred)
**Soft Skills:**
+ Excellent leadership and team management skills.
+ Strong transformation and organizational change experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and solving skills
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This advertiser has chosen not to accept applicants from your region.

Manager Information Systems

Hyderabad, Andhra Pradesh Amgen

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Manager Information Systems**
**What you will do**
Let's do this. Let's change the world. In this vital role you will responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.
**Roles & Responsibilities:**
+ Lead the design, configure and deployment of the validation systems (such as Veeva Validation Management, ALM, and KNEAT) ensuring scalability, maintainability, and performance optimization.
+ Implement standard methodologies, conduct code review and provide technical guidance, mentorship to junior developers.
+ Take ownership of complex software projects from conception to deployment. Manage software delivery scope, risk, and timeline
+ Collaborate closely with business collaborators to discuss requirements, ensuring alignment between technical capabilities and business objectives, while effectively communicating any technical limitations or constraints.
+ Contribute to both front-end and back-end development using cloud technology.
+ Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations.
+ Ensure all documents are compliant with 21 CFR Part 11, Annex 11, and other relevant regulations.
+ Identify and resolve technical challenges effectively.
+ Stay updated with the latest trends and advancements.
+ Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met.
+ Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time.
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Master's degree and 4 to 6 years of related field experience OR
+ Bachelor's degree and 6 to 8 years of related field experience OR
+ Diploma and 10 to 12 years of related field experience
+ Solid technical background, including understanding software development processes, databases, and cloud-based systems.
+ Experience configuring the SaaS systems such as Veeva or ALM.
+ Experience with Document management system, Service now suite, ALM, JIRA, Veeva Platform, GenAI.
+ Agile/Scrum experience with demonstrated success managing product backlogs and delivering iterative product improvements.
**Preferred Qualifications:**
+ Understanding of Veeva Quality Vault/ALM/KNEAT.
+ Curiosity of modern technology domain and learning agility
+ Experience with the following technologies: Veeva Vault, MuleSoft, AWS (Amazon Web Services) Services (DynamoDB, EC2, S3, etc.), Application Programming Interface (API) integration and Structured Query Language (SQL) will be a big plus.
+ Excellent communication skills, with the ability to convey complex technical concepts.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This advertiser has chosen not to accept applicants from your region.

Manager Information Systems

Hyderabad, Andhra Pradesh Amgen

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**What you will do**
**Role Description:**
The role is responsible for leading and charting the course for the Quality technology product (or services) team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a proven track record of leadership in technology-driven environments for the Quality area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and Quality processes, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
**Roles & Responsibilities:**
+ Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all the stakeholders feel informed and engaged
+ Lead and manage large, diverse teams within a matrixed organization.
+ Collaborate with geographically dispersed teams, including those in the US and other international locations.
+ Oversee the software development lifecycle
+ Develop and implement strategic plans for technology and workforce.
+ Follow global standards and practices.
+ Foster a culture of collaboration, innovation, and continuous improvement.
+ Attract and recruit top talent as part of an extensive Technology organization to be hired within India.
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
+ Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization
+ Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders
+ Contribute and define business outcomes + requirements, technology solutions, and services
+ Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
+ Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met
+ Ensure communication of key performance metrics and analysis of unmet needs
+ Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
+ Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy
+ Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance
+ Ensure alignment of Technology service plans across organization
+ Provide education to new partners with regards to IT service offerings
+ Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Doctorate Degree OR
+ Master's degree with 4 - 6 years of experience in Business, Engineering, IT or related field OR
+ Bachelor's degree with 6 - 8 years of experience in Business, Engineering, IT or related field OR
+ Diploma with 10 - 12 years of experience in Business, Engineering, IT or related field
**Must-Have Skills:**
+ Knowledge of Pharma business processes and Global regulations.
+ Experience with Veeva Platforms and/or Products Quality Suite
+ Good Experience with GxP Validation processes
+ Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
+ Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment.
+ Exceptional collaboration, communication and interpersonal skills to effectively manage stakeholder relationships and build new partnerships.
+ Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc.
+ Have strong business acumen. Can demonstrate deep understanding of industry, therapy and product
**Preferred Qualifications:**
+ Experience in a leadership role within a pharmaceutical or technology organization
+ Extensive experience in the software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe)
+ Strong analytic/critical-thinking and decision-making abilities.
+ Ability to work effectively in a fast-paced, dynamic environment.
+ Established business partnerships and IS governance practices involving senior business stakeholders
+ Broad working knowledge of key IS domains and layers
**Professional Certifications:**
+ Veeva Vault Platform Administrator (preferred)
+ Scaled Agile Framework (SAFe) for Teams
**Soft Skills:**
+ Excellent leadership and team management skills.
+ Strong transformation and change management experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and troubleshooting skills
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
**Shift Information:**
This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Equal opportunity statement**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This advertiser has chosen not to accept applicants from your region.

Mgr Information Systems

Hyderabad, Andhra Pradesh Amgen

Posted 1 day ago

Job Viewed

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Job Description

Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**What you will do**
**Role Description:**
In this vital role, you will develop data & analytics capabilities for the Global Quality organization. In this role, you will lead technical delivery as part of a team of data engineers and software engineers. The team will rely on your leadership to own and refine the vision, feature prioritization, partner alignment, and experience leading solution delivery for Amgen. You will drive the software engineering side of the product release and will deliver for outcomes.
**Roles & Responsibilities:**
+ Lead delivery of overall product and product features from concept to end of life management of the product team, comprised of engineers, product owners, and data scientists to ensure that business, quality, and functional goals are met with each product release
+ Drives excellence and quality for product releases, collaborating with partner teams
+ Hands-on experience with rapid prototyping and can quickly translate concepts into working code
+ Provide technical guidance and mentorship to junior developers
+ Incorporate and prioritize feature requests into product roadmap; Able to translate roadmap into execution
+ Design and implement usability, quality, and delivery of a product or feature
+ Plan releases and upgrades with no impacts to business
+ Hands on expertise in driving quality and best in class Agile engineering practices
+ Encourage and motivate the product team to deliver innovative and exciting solutions with an appropriate sense of urgency
+ Manages progress of work and addresses production issues during sprints
+ Communication with partners to make sure goals are clear and the vision is aligned with business objectives
+ Direct management and staff development of team members
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Master's degree with 4 to 6years of experience related field OR
+ Bachelor's degree with 6 to 8 years of experience in related field OR
+ Diploma with 8 - 12 years of experience in related field.
**Must-Have Skills:**
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
+ Thorough understanding of modern web application development and delivery, Gen AI applications development, data integration and enterprise data fabric concepts, methodologies, and technologies (e.g. AWS technologies, Databricks)
+ Prior hands-on experience with full-stack development, including back-end web and APIs using infrastructure cloud services (AWS preferred) and cloud-native tools and design patterns (Containers, Serverless, Docker, etc).
+ Demonstrated experience in navigating matrix organization and leading change.
+ Define success metrics for developer productivity metrics; on a monthly/quarterly basis analyze how the product team is performing against established KPI's.
**Preferred Qualifications:**
+ Strong influencing skills, influence stakeholders and be able to balance priorities
+ Prior experience in vendor management
+ Prior experience in biotechnology or pharma industry
**Professional Certifications:**
+ AWS Certified Solutions Architect (preferred)
+ Certified DevOps Engineer (preferred)
+ Certified Agile Leader or similar (preferred)
**Soft Skills:**
+ Strong desire for continuous learning to pick new tools/technologies.
+ High attention to detail is essential with critical thinking ability
+ Should be an active contributor to technological communities/forums
+ Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices.
+ Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable
+ Established habit of proactive thinking and behavior and the desire and ability to self-start/learn and apply new technologies
+ Excellent organizational and time-management skills
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
+ High degree of initiative and self-motivation
+ Ability to manage multiple priorities successfully
+ Team-oriented, with a focus on achieving team goals
+ Strong presentation and public speaking skills
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Equal opportunity statement**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This advertiser has chosen not to accept applicants from your region.
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Manager Information Systems

Hyderabad, Andhra Pradesh Amgen

Posted 1 day ago

Job Viewed

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Job Description

Let's do this. Let's change the world. In this vital role you will be a part of Amgen's Operations Integrated Case Management Team, working closely with Business collaborators, Product Owners, Business Analysts, Developers, and Testers to ensure that Validation strategy and work are produced for IT Systems. This role will be pivotal in ensuring compliance, operational efficiency (run support), and innovation in the management of data validation processes. You will support continuous improvements and automation in product and the integrations. This position combines technical expertise, validation experience, and a solid understanding of compliance to support ongoing system audits.
This role also involves working closely with developers and business analysts to ensure that the technical requirements for upcoming developments are thoroughly elaborated and validated.
**Roles & Responsibilities**
+ Collaborate with System Architects and Product owners to manage Validation, Strategy and Deliverables
+ Develop and manage test cases, IQ, OQ, PQ protocols, and validation documentation.
+ Identify, document, and track defects during the testing process.
+ Collaborate with business, subject matter experts and development teams to resolve defects and validate fixes.
+ Ensure all testing and validation activities align with GxP, FDA 21 CFR Part 11, and other regulatory standards.
+ Partner with GxP System Quality, IT and business teams to ensure alignment on validation objectives and testing requirements.
+ Offer ongoing support to ensure effective use of the platform.
+ Generate reports and dashboards to monitor testing progress, defect trends, and validation status.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a with these qualifications.
**Basic Qualifications:**
+ Doctorate degree OR
+ Master's degree and 4 to 6 years of Computer Science, IT or related field experience OR
+ Bachelor's degree and 6 to 8 years of Computer Science, IT or related field experience OR
+ Diploma and 10 to 12 years of Computer Science, IT or related field experience
**Preferred Qualifications:**
**Functional Skills: Must-Haves**
+ Experience in DevOps, Continuous Integration, and Continuous Delivery methodologies.
+ Excellent communication skills and the ability to interface with Product Managers and business stakeholders to define scope and value for new developments
+ Experience with Document management system, Service now suite, HP ALM, JIRA, Salesforce, Java, J2EE
**Functional Skills: Good to Have**
+ Extensive experience in software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe).
+ Strong analytic/critical-thinking and decision-making abilities.
+ Broad working knowledge of key IS domains and layers.
+ ITIL (preferred)
**Soft Skills:**
+ Excellent leadership and team management skills.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation, verbal and written communication skills.
+ Excellent analytical and troubleshooting skills.
+ Ability to work effectively with global, virtual teams
**Shift Information:**
This position may require you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
This advertiser has chosen not to accept applicants from your region.

Manager Information Systems

Hyderabad, Andhra Pradesh Amgen

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Let's do this. Let's change the world. In this vital role you will be a part of Amgen's Operations Integrated Case Management Team, working closely with Business subject matter experts, Product Owners, Business Analysts, Developers, and Testers to ensure that Validation strategy and work are produced for IT Systems. This role will be pivotal in ensuring compliance, operational efficiency (run support), and innovation in the management of data validation processes. You will support continuous improvements and automation in product and the integrations. This position combines technical expertise, validation experience, and a solid understanding of compliance to support ongoing system audits.
This role also involves working closely with developers and business analysts to ensure that the technical requirements for upcoming developments are thoroughly elaborated and validated.
**Roles & Responsibilities**
+ Collaborate with System Architects and Product owners to manage Validation, Strategy and Deliverables
+ Develop and manage test cases, IQ, OQ, PQ protocols, and validation documentation.
+ Identify, document, and track defects during the testing process.
+ Collaborate with business, subject matter experts and development teams to resolve defects and validate fixes.
+ Ensure all testing and validation activities align with GxP, FDA 21 CFR Part 11, and other regulatory standards.
+ Partner with GxP Systems Quality, IT and business teams to ensure alignment on validation objectives and testing requirements.
+ Lead, mentor, and develop a team of engineers, developers, and analysts working across different technical areas (RPA, AI, and business systems).
+ Generate reports and dashboards to monitor testing progress, defect trends, and validation status.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a with these qualifications.
**Basic Qualifications:**
+ Doctorate degree OR
+ Master's degree and 4 to 6 years of Computer Science, IT or related field experience OR
+ Bachelor's degree and 6 to 8 years of Computer Science, IT or related field experience OR
+ Diploma and 10 to 12 years of Computer Science, IT or related field experience
**Preferred Qualifications:**
**Functional Skills: Must-Haves**
+ Experience in DevOps, Continuous Integration, and Continuous Delivery methodologies.
+ Excellent communication skills and the ability to interface with Product Managers and business stakeholders to define scope and value for new developments
+ Experience with Document management system, Service now suite, HP ALM, JIRA, Salesforce, Java, J2EE, RPA, GenAI.
**Functional Skills: Good to Have**
+ Extensive experience in software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe).
+ Strong analytic/critical-thinking and decision-making abilities.
+ Broad working knowledge of key IS domains and layers.
+ ITIL (preferred)
**Soft Skills:**
+ Excellent leadership and team management skills.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation, verbal and written communication skills.
+ Excellent analytical and troubleshooting skills.
+ Ability to work effectively with global, virtual teams.
**Shift Information:**
This position may require you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
This advertiser has chosen not to accept applicants from your region.

Manager Information Systems

Hyderabad, Andhra Pradesh Amgen

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Let's do this. Let's change the world. In this vital role you will join a collaborative team implementing and supporting the Integrated case management systems on existing & future technologies. In this role, you will wear multiple hats including requirement gathering, implementation and analyze and resolve issues with case intake and data transfer across integrated systems. Collaborating closely with various teams, you will develop insights and implement solutions to improve system performance, ensuring reliable and efficient processing of data.
**Roles & Responsibilities:**
+ Develop and maintain design & development activities and deploy applications to support GxP system
+ Work closely with internal teams, external vendors, and business partners to address dependencies and resolve bottlenecks for critical issues
+ Collaborate with cross-functional teams-including product management, development, QA, and business analysts-to gather and align stakeholder requirements
+ Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team
+ Provide hands-on technical guidance to development teams across the software development lifecycle (SDLC)
+ Maintain knowledge of trends in application development frameworks and related new technologies to provide, recommend, and deliver standard methodology solutions
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a with these qualifications.
**Basic Qualifications:**
+ Doctorate degree OR
+ Master's degree and 4 to 6 years of Computer Science, IT or related field experience OR
+ Bachelor's degree and 6 to 8 years of Computer Science, IT or related field experience OR
+ Diploma and 10 to 12 years of Computer Science, IT or related field experience
**Preferred Qualifications:**
**Must-Have Skills**
+ Experience with business analysis, writing user requirements and acceptance criteria in agile project management systems such as JIRA
+ Collaborate with architects and senior developers to define application and infrastructure strategy
+ Design, develop, and deploy applications using Java, J2EE and Salesforce
+ Knowledge of SDLC process, including requirements, design, testing, data analysis, change control
+ Ability to mentor, guide, and review work of junior developers and team members
**Functional Skills: Good-To-Have Skills**
+ Experience in HP ALM, JIRA, ServiceNow Suite and document management systems (e.g. Veeva)
+ Excellent problem-solving skills.
+ Collaborative spirit and effective communication skills to seamlessly work in a cross-functional team.
+ Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements.
+ Experienced in managing GxP systems and implementing GxP projects
+ Ability to explain technical concepts to non-technical clients
+ Experience using and adoption of Scaled Agile Framework (SAFe).
**Soft Skills:**
+ Excellent leadership and team management skills.
+ Strong transformation and change management experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and troubleshooting skills.
+ Strong verbal and written communication skills.
+ Ability to work effectively with global, virtual teams
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
This advertiser has chosen not to accept applicants from your region.
 

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