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The IT System Administrator is responsible for overseeing and managing the organization's IT environment, including hardware and software, excluding network. The role also includes incident and changes management and supporting employee on- and off-boarding processes.

To succeed in this position, candidates should have at least five years of experience in system administration or a similar role. Strong communication skills, both written and verbal, are essential. Technical expertise in network management, system security, and a variety of operating systems is required. Problem-solving abilities and customer service skills are also important for this role, and relevant certifications will be considered advantageous.

Responsibilities:

• Administer IT environment – workstations, printers, servers, software installation, inventory management, updates, patches, etc.
• Administer Microsoft Windows servers – installation, configuration, upgrade, patching etc.
• Manage Windows and Mac OS, device deployment by MDM solutions and patching of OS and third-party software.
• Manage user and service accounts and permissions.
• Maintaining system administration documentation and systems based on best practices.
• Observe and enforce group IT guidelines and IT standard operating procedures.
• Analyze, troubleshoot, and resolve problems.
• Follow best practices and strategies for application deployment and infrastructure maintenance.
• Perform Incident management – troubleshoot and resolve incidents.
• Perform Change management – plan and implement changes.
• Monitor and manage systems, and services health.
• Monitor of infrastructure components and application performance.
• Manage and handle logistics for IT equipment.
• Support the IT aspects of employee on- and off-boarding processes.
• Follow up on ticket requests and escalate as needed.

Requirements:

• 5 years of relevant experience as Systems Administrator or similar position.
• Fluent in English, both written and verbal.
• Excellent communication and problem-solving skills.
• Ability to work well in a team and under tight deadlines.
• Excellent customer service skills.
• Experience with MS Endpoint manager (Intune).
• Experience with Microsoft Windows servers and MacOS.
• Experience with managing (Azure) Active Directory.
• Experience with AD, DNS, DHCP, ADFS, NPS, CA.
• Experience with Office 365, Exchange and SharePoint.

Preferred Requirements:

• Experience with Atlassian products (Jira Service Management).
• Virtualization certificates.
• Windows Server certificates.
• Network infrastructure certificates.
• ITIL certificates.
• Other IT related certificates.

Job Title: System Administrator – IT

Location: Gandhinagar Experience: 4 to 6 Years

Employment Type: Full-Time

Job Summary:

We are seeking an experienced System Administrator – IT with strong hands-on expertise in Linux system administration (Ubuntu/RHEL/Rocky Linux). The ideal candidate will ensure the stability, integrity, and efficient operation of the IT infrastructure, while supporting internal teams with system-level troubleshooting, automation, and maintenance.

Key Responsibilities:

 Manage and administer Linux-based systems (primarily Ubuntu, RHEL, and Rocky Linux).

Perform routine system monitoring, maintenance, upgrades, and patching.

nsure high availability of critical services and system resources.

onfigure and troubleshoot system-level networking and firewall rules.

utomate recurring tasks using shell scripts or configuration management tools.

onitor system performance, analyze logs, and resolve hardware/software issues.

mplement and conduct regular backup and restoration tests using Veeam Backup or similar tools.

aintain security standards including system hardening, audit compliance, and access control.

aintain documentation related to system configurations, processes, and service records.

ollaborate with IT and development teams for deploying new applications and services.

Must-Have Skills:

–6 years of hands-on experience in Linux system administration (Ubuntu, RHEL, Rocky Linux).

 ong understanding of system internals, services management, file systems, and boot processes.

roficiency with shell scripting (Bash/Python), command-line tools, and cron jobs.

xperience with system backup and recovery procedures, including Veeam Backup.

bility to troubleshoot performance issues, manage logs, and optimize system efficiency.

Preferred :

HCSA Certification (Red Hat Certified System Administrator).

xperience with VMware virtualization platforms.

xposure to configuration management tools such as Ansible, Puppet, or Chef.

Good to Have:

nowledge of Windows Server administration, including:

o Active Directory, DNS/DHCP, Group Policy, and Domain Controller Operations.

amiliarity with other virtualization platforms (KVM, Proxmox, etc.).

xperience with monitoring tools such as Nagios, Zabbix, Prometheus, or similar.

Soft Skills:

trong problem-solving and analytical thinking.

xcellent verbal and written communication skills.

bility to work independently and collaboratively.

agerness to learn and adapt to new technologies and environments.

Education:

achelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

The IT System Administrator is responsible for overseeing and managing the organization's IT environment, including hardware and software, excluding network. The role also includes incident and change management and supporting employee on- and off-boarding processes.

To succeed in this position, candidates should have at least five years of experience in system administration or a similar role. Strong communication skills, both written and verbal, are essential. Technical expertise in network management, system security, and a variety of operating systems is required. Problem-solving abilities and customer service skills are also important for this role, and relevant certifications will be considered advantageous.

Position: IT System Administrator

Responsibilities:

•Administer IT environment – workstations, printers, servers, software installation, inventory management, updates, patches, etc.

•Administer Microsoft Windows servers – installation, configuration, upgrade, patching etc.

•Manage Windows and Mac OS, device deployment by MDM solutions and patching of OS and third-party software.

•Manage user and service accounts and permissions.

•Maintaining system administration documentation and systems based on best practices.

•Observe and enforce group IT guidelines and IT standard operating procedures.

•Analyze, troubleshoot, and resolve problems.

•Follow best practices and strategies for application deployment and infrastructure maintenance.

•Perform Incident management – troubleshoot and resolve incidents.

•Perform Change management – plan and implement changes.

•Monitor and manage systems, and services health.

•Monitor of infrastructure components and application performance.

•Manage and handle logistics for IT equipment.

•Support the IT aspects of employee on- and off-boarding processes.

•Follow up on ticket requests and escalate as needed.

Requirements:

•5 years of experience as Systems Administrator or similar position.

•Fluent in English, both written and verbal.

•Excellent communication and problem-solving skills.

•Ability to work well in a team and under tight deadlines.

•Excellent customer service skills.

•Experience with MS Endpoint manager (Intune).

•Experience with Microsoft Windows servers and MacOS.

•Experience with managing (Azure) Active Directory.

•Experience with AD, DNS, DHCP, ADFS, NPS, CA.

•Experience with Office 365, Exchange and SharePoint.

Preferred Requirements:

•Experience with Atlassian products (Jira Service Management).

•Virtualization certificates.

•Windows Server certificates.

•Network infrastructure certificates.

•ITIL certificates.

•Other IT related certificates.

Company Overview

We are a fast-growing BPO, LPO, and KPO with a strong presence across Australia, New Zealand, and the UK. Our corporate headquarters is located in Melbourne, Australia, and our Global Delivery Centre is based in Kolkata. We work with a diverse array of clients and are known for our dynamic, people-first approach to outsourcing. We are currently seeking a Systems Administrator who brings cyber security expertise and enjoys resolving client-facing and internal IT issues.ž

Job Description

• Provide live support to internal team members and clients in Australia, New Zealand, and the UK.
• Resolve helpdesk issues including login and access-related problems.
• Monitor and enforce IT security policies and processes across the organization.
• Innovate and automate system and workflow processes where possible.
• Conduct periodic reviews of existing security controls and provide recommendations for enhancements.

Desired Candidate Profile

• Minimum of 3 years of experience in a Systems Administrator or similar IT role.
• Advanced knowledge of networking concepts and protocols.
• Strong grasp of security concepts, protocols, and tools such as access control, intrusion detection, incident handling, and malware analysis.
• Certifications such as MCP, MCSE, or MTA highly desirable.
• Hands-on experience with Windows Server environments – design, implementation, and support.
• Proficiency with Office 365 migration and ongoing administration.
• Experience configuring and managing Sophos firewalls is a plus.
• Excellent communication skills and ability to interact professionally with global clients.
• Meticulous attention to detail and ability to handle tasks under pressure.
• Collaborative team player with a learning mindset.
• Proactive approach to problem-solving with a practical, hands-on attitude.

Apply on LinkedIn to express your interest for this role.

IT System Admin

Location: Pune (Aundh) - Work From Office

Experience Range: 4-8 years in IT

Job Summary:

We are seeking a skilled IT System Administrator to join our team. The ideal candidate will manage, monitor, and maintain our organization's IT infrastructure, ensuring high levels of performance, security, and availability. The IT System Administrator will be responsible for the installation, configuration, and troubleshooting of servers, networks, and other IT resources. The role will be responsible for supporting macOS, Linux, Ubuntu, and Windows devices, configuring systems, ensuring security compliance, and troubleshooting any issues related to Apple systems and software.

What you will do:

MacOS System Management:

• Manage and maintain macOS-based desktops and laptops including installation, configuration, patching, and troubleshooting.

Device Enrollment & Configuration:

• Configure and deploy Apple devices using tools like Apple Business Manager (ABM) and Mobile Device Management (Jamf Pro) to streamline the setup process and enforce company policies.

Software Management:

• Administer software deployment tools (e.g., Jamf Pro ) for software installation, updates, and licensing management. Ensure all software on macOS devices is up to date and compatible with organizational standards.

Security Management:

• Enforce security protocols for Mac systems, including the implementation of DLP , MDM , antivirus software , and firewall settings . Ensure that systems comply with corporate security policies and industry standards (e.g., ISO , PCI ).

User Support:

• Provide advanced technical support for end users, diagnosing and resolving hardware and software issues. Assist with the configuration of macOS applications and peripherals.

Integration with Other Systems:

• Integrate macOS systems with Gsuite, file servers, and other network resources. Ensure compatibility with cross-platform systems (e.g., Windows or Linux environments).

Monitoring & Reporting:

• Regularly monitor the performance and security of macOS/Windows devices, networks, and servers using management tools like Jamf Pro , Cisco Meraki/Firewalls , EDR , DLP and others . Provide reports on device health, security compliance, and usage.

Documentation:

• Maintain detailed documentation of system configurations, policies, procedures, and troubleshooting steps. Ensure knowledge sharing within the IT team.

Collaboration with IT Teams:

• Work closely with other IT Infra teams (e.g., Network Administrators, Security Engineers, SRE, SOC, GRC, and AppSec) to ensure a cohesive IT environment that supports both macOS and cross-platform needs.

Skills: Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Proven experience administering Mac OS, Linux, and Windows in a professional environment.
• Strong knowledge of macOS/Windows architecture, DLP(e.g, Netskope and SquareX), MDM(e.g, Jamf Pro), EDR(e.g, Crowdstrike and JAMF Protect), DataCenter, Patching, AWS, networking(e.g, Cisco Meraki, PA Firewall), scripting languages(e.g., Python, Shell), Asset Management, Hardware/Software mgt and other Mac management tools.and security protocols.
• Understanding of security best practices for macOS systems (e.g., FileVault, Secure Boot, Gatekeeper).
• Knowledge of cloud services (e.g., AWS and Google Work Space) and system integration techniques.
• Strong troubleshooting skills and the ability to resolve complex technical issues.

If you are passionate about driving impactful partnerships in the fintech space and excel in managing complex projects and API implementations, we’d love to hear from you!

FPL Technologies is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender ,disability.